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Storage Units near Springfield in Alexandria, VA 22312

6457 General Green Way Alexandria, VA 22312

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Customer Reviews - Life Storage #57, Alexandria

We at Life Storage want to maintain the best storage facilities in Alexandria, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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Rated 4.6 out of 5 stars Angelia (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"Front office staff was always helpful and courteous. Very friendly."

June 24, 2019
Rated 4.8 out of 5 stars Leslie (Indianapolis, IN) at Life Storage, Alexandria, VA (#057)

"I appreciated the lower prices compared to your competitors. I really liked that you have the moving vehicles available to your customers. Something of an issue for me was having to maneuver the carts through the narrow spaces. Lastly, not-at-all least, are the great people-oriented staff you have manning the store. Thank you all, sincerely, Leslie"

February 25, 2019
Rated 5.0 out of 5 stars Allen (Annandale, VA) at Life Storage, Alexandria, VA (#057)

"Britney did an excellent job, answered any question I had and was very personable."

January 10, 2019
Rated 5.0 out of 5 stars Terry (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"Albert and all the ladies in the office are extremely helpful, courteous and friendly. I would highly recommend this location."

November 25, 2018
Rated 5.0 out of 5 stars Barry (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"Albert was amazing! He was friendly, professional, and was very competent at his job. I work in multi-unit supervision for a large retail chain and people like this should not go unnoticed. Highly recommend this location to anyone looking for quality storage options."

July 31, 2018
Rated 4.8 out of 5 stars Richard (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"Albert was of great assistance to me and saw to it that my every need was met. It's certainly nice to deal with a professional like Albert."

May 23, 2018
Rated 4.6 out of 5 stars Richard (Vienna, VA) at Life Storage, Alexandria, VA (#057)

"The service was excellent and employees reflect well on your company. I closed out due to cost only."

March 23, 2018
Rated 5.0 out of 5 stars Lekisha (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"I was genuinely pleased with the staff at Life Storage. They were extremely kind and often went above and beyond to assist me. I would definitely recommend Life Storage to all my friends and family. "

March 23, 2018
Rated 5.0 out of 5 stars Chanier (Lorton, VA) at Life Storage, Alexandria, VA (#057)

"Brittany Turner and Albert Charles were fantastic throughout this entire process!"

March 23, 2018
Rated 5.0 out of 5 stars (Ridley Park, PA) at Life Storage, Alexandria, VA (#057)

"The Manager was swift, professional and respectful. I'm still reeling from the service received. Just awesome. "

February 27, 2018
Rated 5.0 out of 5 stars Shannon (Virginia Beach, VA) at Life Storage, Alexandria, VA (#057)

"I am very appreciative of the extra time the associates take to help me in every situation!! Love this place!"

December 28, 2017
Rated 4.9 out of 5 stars Adriano (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"Customer service is much better than what is encountered at other similar businesses"

December 27, 2017
Rated 5.0 out of 5 stars Zoe (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"The level of service Brittany and the entire team at the Alexandria location provides is truly top notch! The methods they use should be taught to all associates nationwide as the level of service is far beyond anything I have encountered at other storage facilities."

June 30, 2017
Rated 4.4 out of 5 stars Bellatrix (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"Great team, always ready to help and answer questions with a positive attitude. Thank you Bella PS: You may use my name as Bella, not my full name. Thanks"

March 27, 2017
Rated 5.0 out of 5 stars Alan (Arlington, VA) at Life Storage, Alexandria, VA (#057)

"Your staff at the former Uncle Bob's Storage in Alexandria were amazing. I had my storage unit there for over two years and should I ever require storage again, I will choose that location. "

March 23, 2017
Rated 3.9 out of 5 stars Rosalind (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"I Am happy with the results of choice on renting from this company...thank you staff members "

March 18, 2017
Rated 4.6 out of 5 stars Suzanne (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"met expectations, employees very cheerful and helpful"

February 21, 2017
Rated 5.0 out of 5 stars Gwen (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"I just have to take a minute and thank Adrian Richards and Brittany Turner for their excellent customer service. They helped me make a informed and cost effective decision. Thank you for your service this company should be proud of you both. "

February 06, 2017
Rated 5.0 out of 5 stars Gregory (Arlington, VA) at Life Storage, Alexandria, VA (#057)

"Brittney in store 057 is amazing! She is Great to work with! Always so pleasant and nice. Brittney returns calls quickly and works outside when needed in the cold. She does it with a smile and I hope that she gets a raise soon! Thank You, Pia"

February 02, 2017
Rated 5.0 out of 5 stars Lawrence (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"The team was very helpful and accommodating. I highly recommend this facility to everyone I know. Particularly the complimentary moving truck which was extremely helpful."

January 24, 2017
Rated 5.0 out of 5 stars La Trycee (Washington, DC) at Life Storage, Alexandria, VA (#057)

"You all are absolutely AMAZING! I am so glad that I was able to find a storage company that is kind, friendly, helpful, respectful, and just genuinely great with customers. The customer service was amazing all around and I truly believe that things trickle down from the top, so the manager Brittany is doing a SPECTACULAR job at this location. It really shows in their work, and working with this group is effortless."

November 20, 2016
Rated 4.9 out of 5 stars Kevin (Arlington, VA) at Life Storage, Alexandria, VA (#057)

"Staff was always extremely nice and helpful...never had any issues!"

October 24, 2016
Rated 5.0 out of 5 stars Gail (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"Very nice, friendly, and helpful staff! Very accommodating ! Excellent customer service! Thanks to all of them!"

October 23, 2016
Rated 5.0 out of 5 stars Thomas (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"Uncle Bob's [Life Storage] cares! Way better than my experience with Public Storage, where the gate was alway broken and open all night, and lighting was burned out and left that way."

September 27, 2016
Rated 5.0 out of 5 stars Hemant (Arlington, VA) at Life Storage, Alexandria, VA (#057)

"I was happy with the service and also like the space and surrounding area plus the security details"

September 07, 2016
Rated 5.0 out of 5 stars Stacy (Lynchburg, VA) at Life Storage, Alexandria, VA (#057)

"All my communications with both the Lynchburg, VA and the Springfield, VA Uncle Bob's [Life Storage] have been via Skype from South America. The staff is ready to help, coming up with solutions to problems and accommodating my special needs in a pleasant and professional way. Kudos!"

April 26, 2016
Rated 5.0 out of 5 stars Michael (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"Brittany and the other employees were always professional and extremely helpful. Being in law enforcement I particularly appreciated the fact she lived on the property. "

April 23, 2016
Rated 5.0 out of 5 stars Catherine "CC" (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"Brittany has always been very helpful and kind at the Alexandria VA location. Keep up the good work!"

February 25, 2016
Rated 5.0 out of 5 stars Amber (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"Was able to fit my schedule and timing. Answered all questions and was patient as I decided on which size I needed"

October 26, 2015
Rated 4.3 out of 5 stars Mark (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"A nice facility, although there were some signs of damage. Likely due to customers not being careful as the moved items in and out. Especially with the carts. But this was a nice facility. "

October 23, 2015
Rated 1.3 out of 5 stars James (Indianapolis, IN) at Life Storage, Alexandria, VA (#057)

"This is not the first time that I've used in Uncle Bob's storage facility but it is the last time I will use one. The management is the largest issue of that store. I had an above average experience with one of the workers but Britney who I believe is the manager is extremely unprofessional. When I speak to somebody it is not so much the words that matter but the tone. It is possible that of the 12 times that I interacted with her but she was just having a bad day but from a management perspective professionalism should be displayed at all times. I had extreme difficulty accessing my unit after I had misplaced my key. It took them 2 weeks to get the lock removed. This in turn cause me to incur more expenses elsewhere due to their inability to cut my lock off. For the amount of money that I spent in the three months that I was there I do not believe that I got my money's worth. If anyone I know moves to the DMV I will be sure that they do not utilize that location. Which is the loca"

October 23, 2015
Rated 2.3 out of 5 stars Tamea (Fredericksburg, VA) at Life Storage, Alexandria, VA (#057)

"after going into the office to confirm my reservation, when I arrived they said they lost it. I was stuck finding a uhaul location and paying out of pocket, the only reason i chose your site was due to the truck with the rental. this did not happen and the compensation did not make up for the additional time to drive to uhaul pick up a truck, move my items, and take the uhaul truck back. in addition to the additional gas charges for my vehicle and the rental truck."

September 24, 2015
Rated 2.4 out of 5 stars Robert (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"It would be nice if they answered the phone when you call."

September 16, 2015
Rated 4.8 out of 5 stars Alisa (Arlington, VA) at Life Storage, Alexandria, VA (#057)

"I expected to be greeted and served professionally and was."

August 26, 2015
Rated 5.0 out of 5 stars Ann (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"I appreciated the more reasonable pricing that you offered. I left my things in storage much longer than I originally intended because of this. "

August 24, 2015
Rated 4.9 out of 5 stars Deborah (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

" At the least... For long term customer of 2+ years or customers that are also long term 2+ years w/multiple units SHOULD receive a long term or multi-unit discount. Thank you."

August 02, 2015
Rated 5.0 out of 5 stars Springfield (Springfield, VA) at Life Storage, Alexandria, VA (#057)

"I really like the office people. They stay on top of things And we were notified promptly when we hadn't secured our lock correctly. Job well done. "

July 24, 2015
Rated 5.0 out of 5 stars Karin (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"I was a repeat customer and everything was like before. I would always use this facility."

June 25, 2015
Rated 5.0 out of 5 stars Shedrick (CHICAGO, IL) at Life Storage, Alexandria, VA (#057)

"I was deployed for five months and I did not have to worry about my personal items. Thanks again."

June 24, 2015
Rated 5.0 out of 5 stars Marco (Arlington, VA) at Life Storage, Alexandria, VA (#057)

"Great experience, great service. thanks so much to your local staff. Marco."

June 23, 2015
Rated 5.0 out of 5 stars Martha (Tullahoma, TN) at Life Storage, Alexandria, VA (#057)

"The gentleman who helped us went above and beyond our expectations. Thank you"

June 20, 2015
Rated 4.8 out of 5 stars Doris (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"Online website provided helpful information and promo (free truck rental). Calling to make a reservation was easy and quick. Space was large and spacious. Customer service was great. "

May 28, 2015
Rated 5.0 out of 5 stars Glorieso (Hampton, VA) at Life Storage, Alexandria, VA (#057)

"I am pleased with everything. My daughter left her door unlocked and they sent me a letter. When she went to check on the unit it had been secured. I rented the unit for my daughter so I was in Hampton and when the unit became cleared out they let me handle the paperwork over the phone. Very good customer service. Thanks again."

May 23, 2015
Rated 4.9 out of 5 stars Sonnja (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"excellent customer service at my location in Alexandria, Virginia, every time I have had contact with staff."

April 09, 2015
Rated 4.7 out of 5 stars Sharon (Alexandria, VA) at Life Storage, Alexandria, VA (#057)

"Very nice staff and the free use of a moving truck is over the top customer care!"

March 31, 2015
Rated 4.6 out of 5 stars Mike (McLean, VA) at Life Storage, Alexandria, VA (#057)

"The associates were very nice and helpful. It was easier than expected."

March 27, 2015
Rated 4.5 out of 5 stars Francis (Springfield, VA) at Life Storage, Alexandria, VA (#057)

"We rent from your Alexandria, VA facility on General Green Way and every time I go in the office Brittney always greets me by name and says hello. She is courteous, professional and always does anything she can to help. She deserves some recognition because she is truly outstanding!"

March 05, 2015
Rated 5.0 out of 5 stars Mary Elise (ALEXANDRIA, VA) at Life Storage, Alexandria, VA (#057)

"We thought that the Uncle Bob's team was incredibly friendly, knowledgeable, and helpful. "

February 25, 2015
Rated 4.1 out of 5 stars Leroy (Lorton, VA) at Life Storage, Alexandria, VA (#057)

"Parking areas are full of fallen leaves. Would like to see the leaves blown and removed. "

February 02, 2015
Rated 2.3 out of 5 stars Monica (Arlington, VA) at Life Storage, Alexandria, VA (#057)

"It would be nice to have the hallways sweep and mop in the storage area."

December 30, 2014

Features & Info

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Alexandria and Springfield

Our self storage facility on General Green Way is located northeast of the I-395 N Highway, between General Washington Dr and Stephenson Way, near Backlick Run. Click here for directions to this Life Storage.

At Life Storage Facility #057, we offer great property security systems and clean, affordable storage units to rent for the residents of Springfield, Franconia, York manor, and other neighborhoods in Alexandria, VA. Call us with questions, reserve online, or click here to compare other storage units in Alexandria.

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