Self Storage Units near Springfield in Alexandria, VA 22312

"My guy Mike helped me out tremendously and I appreciate and applaud his passion for customer service and care he walked me through the whole process and was patient and kind the whole time! Thank you brother Mike!"

"I called into today to get a bigger storage size unit as the unit that I am currently renting is too small. Michael gave me my options and together we found the perfect unit to fit all of my things. Do not hesitate coming here. It’s safe, assessable, and affordable."

"Good costumer service Thank you so much for your help Mike Buabeng"

"For being a first timer using a storage facility, the staff managed to satisfy me on my budget unit and the unit I needed on the space wide. So far so good ! :)"

"Michael B. Is amazing and provided outstanding service!"

"The staff was well explanatory ! He answered all my questions and patient for being my first time renting a storage. And since I was clueless and trying to decide what would be beneficial for my furniture, he assisted me with better options of storage."

"Michael's services is the best."

"The manager, Mike, was really helpful with the rental process. Was thorough in answering all my questions and was quick with paperwork/sign in."

"He was incredibly friendly and professional. I’m really happy to work with him! I definitely recommend you to deal with Michael!"

"Quick and easy!! Mike walked me thru and it was like baby steps. Thanks to Life storage for a cheaper price, pull up space.......no elevator!! Thank you Thank you"

"Thanks so much Mike for all your help and kindness"

"I needed a parking space for Dec. Mike was able to extend my reservation as long as he can to accommodate me. He made sure the parking space was available when I was ready. He is very nice and friendly also. Thank you"

"Best customer service hands down!!!! Shout Mike!! I def recommend this place to anyone that needs storage"

"Excellent service. Mike was very friendly and helpful and went out of his way to get me the best option for my situation."

"Staff is friendly but the site is older and has some issue. The staff is great and why I'm giving 5 stars"

"Super helpful and nice!!!"

"I loved the customer service Mike was very attentive and gave me all the necessary information Mike does a very good job I recommend it!"

"I was vacating my storage here today, because it’s far away from my house. Mike and Eddie helped me today, it was pleasure to deal with them. They are friendly, helpful. Thank you very much."

"Staff is great, Mike and Eddie were very helpful and explained all my questions"

"Great customer service, highly recommended"

"Eddie and Mike we very helpful in transferring me to another storage unit when we found that the elevator was temporarily out of service. I really appreciated their willingness to jump in and help!"

"Excellent units, best price in the area. Mike was very helpful, I will definitely use this place again if I need a storage unit."

"Michael did all he can to make my rental experience goes smooth. He gave me all the options and offers available which made my pick very easy. I am happy with the service, the deal I got with the right storage space I was looking for."

"First impression- not up to the standards of some of the other storage companies, but the kind and helpful staff make it a good experience for me. The cost is one third of other places close to my home.  Michael was so personable and kind during my initial experience."

"Mike was a great help, and helped us move in very efficiently!"

"Mike was super helpful and the process quick and easy!"

"Great service from Mike & Regina. They swept and vacuumed the unit just to get it right. Mike went extra mile to make sure I get into a unit with a working light because I had to do a transfer for non working light. Thanks again."

"Mike was awesome. Very professional and helpful"

"It was pleasure to visit this location, neat and presentable."

"Alphonso was superb! Great service & friendly attitude."

"Hello, i had a great and smooth checking, Alphonso was very helpful, friendly and patient, he gave me all the time needed to find the best options that would work for me not only did he help with the storage in 6457 general green way but also at the 5765 general Washington location too. Am very grateful for his support and his time and i wish there was more staff like him in most businesses. A big huge thank you."

"Great service…handled all my questions and made the sign up process simple. Thank you Alphonso"

"if i could give zero stars i would. The elevators never work, went there to clean some space out can't even do that because the elevators once again do not work. All the carts are always gone i don't know if the new people got rid of them but never having the tools to load or unload your things is ridiculous. It's always messy, trash is everywhere they never clean up. This place has gone down hill so fast. Controlled climate i think not it's constantly freezing in there as well so i do not think they control the climate. Do not store your things here."

"Alphonso was great,unit good"

"Alfonso very nice!! Prices very reasonable. Neighborhood very safe."

"Love this place. Great prices!"

"Alphonso and J’Lon did an excellent job orienting me into my new storage unit…they were friendly, polite and professional as they went above and beyond requirements, quickly getting my place secured, clearly explaining regulations, and providing sage advice to the questions I posed. Their professionalism, courtesy and customer service reflect well on LifeStorage, worthy of commendation."

"Pretty good storage location.  I had a unit here for nearly two years, and in that time rent went up modestly one time - not like some places where they raise rent every quarter once you're committed.  The employees I've interacted with have all been very kind and helpful.  24 hour access is great, and the location is easy to access from 395.  I've had a couple nits to pick - there are  a couple unavoidable steps in the hallway to my unit that seem poorly designed, given that people are moving things in and out.  ​"Climate controlled" also seems like a stretch - I've been in the unit when it's 80-90 degrees out and haven't felt a hint of A/C, though the place does seem pretty well-sealed and none of my possessions suffered any damage.   I can't recommend this location at the moment, however, due to what seem to be pretty severe staffing shortages.  I've been several times over the past couple months and the office has not been open during office hours.  Ordinarily this shouldn't be a problem, but sometimes you need a person on hand (to rent a different unit if one is too small, for example, or to turn in your required vacancy notice when you move out, or in one case I witnessed, to fix a gate that was stuck open and allowing anyone to wander in).  I understand finding employees is a challenge everywhere right now, and once Life Storage is able to normalize its staffing I'd happily give it five stars."

"Pretty good storage location. I had a unit here for nearly two years, and in that time rent went up modestly one time - not like some places where they raise rent every quarter once you're committed. The employees I've interacted with have all been very kind and helpful. 24 hour access is great, and the location is easy to access from 395. I've had a couple nits to pick - there are a couple unavoidable steps in the hallway to my unit that seem poorly designed, given that people are moving things in and out. "Climate controlled" also seems like a stretch - I've been in the unit when it's 80-90 degrees out and haven't felt a hint of A/C, though the place does seem pretty well-sealed and none of my possessions suffered any damage. I can't recommend this location at the moment, however, due to what seem to be pretty severe staffing shortages. I've been several times over the past couple months and the office has not been open during office hours. Ordinarily this shouldn't be a problem, but sometimes you need a person on hand (to rent a different unit if one is too small, for example, or to turn in your required vacancy notice when you move out, or in one case I witnessed, to fix a gate that was stuck open and allowing anyone to wander in). I understand finding employees is a challenge everywhere right now, and once Life Storage is able to normalize its staffing I'd happily give it five stars."

"I have had a unit here for years. Alphonso does a great job at managing the warehouses. He is always extremely helpful whenever I go into the office. The space is inviting, clean, and most importantly, efficient. Will continue to have a unit here for as long as I need it."

"Alphonso and J’Lon were great answered all my questions and I felt welcome"

"The facility is built recently and is pretty nice. The elevators close pretty quickly which is my only real complaint, if you can call that a complaint. Alphonso was extremely helpful, polite, and kind. We showed up the day of with a truck full of furniture and no unit reserved and he walked through different empty units with us to help find what we needed at a good rate. He also seemed to be training another employee at the same time, and was very kind and patient with them as well. We have used this facility in the past and will continue using it because of the level of customer service."

"Alphonso was very pleasant when showing me my unit. The store here needs work as far as all the trash being around, but I saw Alphonso picking up all the trash around the facility and he immediately stopped to assist me. After he moved me into my unit he was very thorough in his explanation of the move in process. He also mentioned that he has been moving between two stores and I know that is a hard thing to do but he managed to do it expeditiously. Thank you Alphonso for this great experience!"

"he customer service I received was really good. Being new to the area, I checked around with different places and received a lot of "one word answers". I spoke with your store Manager Aneka who told me she recently relocated to this area. Not only did she share some places she has become familiar with, but she took a minute of her time to help with a little research. When you move to a new area and you seldom find any one who realizes it not always about a dollar .You just don't find this type of old fashion service now days. Thank you Ms. Aneka and Life Storage."

"Life Storage and Anika are amazing!!!! They made my move so much easier. Anika is SO helpful, kind and communicative!"

"Professional, friendly and super helpful.  A woman named Anika took such care and follow-through on my arriving shipments and setup, I will be a longtime, loyal customer of this Life Storage location.  Thank you, Anika"

"BUYER BEWARE!!! I have been an on-time paying client for over 5 years at this location, so I have seen their shady tactics. WARNING: Take your business elsewhere. The customer service is HORRIBLE and ABSYMAL! They make making payments difficult and costly. They conveniently misplace mail-in/drop off payments. When you drop off the payment and put it in their drop box, management conveniently loses it, so they can charge you a late fee of $30.00!! HINT: If you use the drop box to make a payment at the location, record the payment on your phone for your own safety. Online payments cost $5.00!! Telephone payments cost $10.00( no one is ever available). In-person payments are not any better. A few months ago, I made an in-person payment and the gentleman at the desk was both rude and hostile. He acted as though he was doing me a favor by taking my payment. They raise the rent constantly. My rent has increased 50% in less than 5 years, yet I have not received any added value for my storage space. They charge fees for everything--worse than a bank! Over time, they introduce fees that jack up the cost of the unit, including a bogus insurance fee. And even after you supply proof of homeowners insurance, they wait an additional month to remove the added fee. Low-tier customer service, high fees, incompetent management and shady practices make this company total GARBAGE! Avoid at all costs!!!"

"BUYER BEWARE!!! I have been an on-time paying client for over 5 years at this location, so I have seen their shady tactics. WARNING: Take your business elsewhere. The customer service is HORRIBLE and ABSYMAL! They make making payments difficult and costly. They conveniently misplace mail-in/drop off payments. When you drop off the payment and put it in their drop box, management conveniently loses it, so they can charge you a late fee of $30.00!! HINT: If you use the drop box to make a payment at the location, record the payment on your phone for your own safety. Online payments cost $5.00!! Telephone payments cost $10.00( no one is ever available). In-person payments are not any better. A few months ago, I made an in-person payment and the gentleman at the desk was both rude and hostile. He acted as though he was doing me a favor by taking my payment. They raise the rent constantly. My rent has increased 50% in less than 5 years, yet I have not received any added value for my storage space. They charge fees for everything--worse than a bank! Over time, they introduce fees that jack up the cost of the unit, including a bogus insurance fee. And even after you supply proof of homeowners insurance, they wait an additional month to remove the added fee. Low-tier customer service, high fees, incompetent management and shady practices make this company total GARBAGE! Avoid at all costs!!!"

"My boxes contained roaches after being stored there. They do not clean the unit's hallways. The hallway outside of the elevator was packed with trash and old furniture. The "inside" units have about an 16 inch space between the ceiling and the wall so you legitimately can climb into someone else unit, or if they have bugs or vermin they could invade your space as well. I've tried several times to contact them within business hours but the answering machine says they are "closed" and there is no one in the office on site. The insurance they suggest has a $100 deductible and only pays out a few hundred dollars for most of the claims. There's a clause in the contract saying you can't sue them either so there seems to be no accountability or customer care on their part."

"Aneka is so very friendly and did an amazing job helping us get a storage unit rented from Life storage!"

"Aneka is great thank you for service. I willl definitely recommend life storage."

"Very good and awesome costumer service. Anika deserve a promotion 🍾"

"Aneika is the best!! She’s so helpful!"

"Anik was very helpful we the whole process"

"I’m so thankful for the new management! Aneka you are a rockstar! I’m so thankful for your help!"

"Why didn’t life storage bring Aneka here earlier! Now you are here , I’m not going anywhere else."

"We have rented many storage units for work over the years & this is, by far, the best facility in our area! In addition to the facility itself, they have a winner in Aneka, the new manager!"

"Aneka has the best customer service she is the best employee you guys have hired since I have been using the facility she is amazing she is so nice thank you for helping us and being so nice"

"Great custmer service from denis lyons i appreciate all the help!"

"Great, professional service from the manager."

"Great service"

"Fantastic customer service I must say from employee Dennis Lyon’s. He handle himself and the store professionally while being the only person on duty at the time... Store was a little crowded but Mr. Lyon’s conduct every customer’s transaction in timely manner... Storage was clean and I was able to get the storage size I needed.... Yes I will recommend this Storage location.. To my family & Friends..."

"I would like to thank Mr. Dennis Lyons for assisting me in renting another storage bin. He was very helpful. He made my entire experience nice. I did not have to worry about anything. Everything he said would happen ----did happen. I had no worries or troubles. Thank You Dennis"

"Dennis was super nice and made my day much easier by helping me out!"

"If you say you close at four, please honor that. Thank you"

"Great location and clean. will be recommending this location to all my friends."

"What can I say! Honestly, I have never experienced such respect, top notch customer service and overall an amazing experience ever! TRACY IS BEYOND AMAZING! She and Crystal were able to collaborate amongst each other (both at different locations ) just so they can accommodate me to the fullest extent, pricing, storage size, walk through, EVERYTHING! I genuinely mean this when I say LIFE STORAGE; you have an amazing staff, both CRYSTAL & TRACY; pls take care of them! They are the only reason why I’m choosing Life Storage! Trust me I will be recommending a lot of customers both your way Tracy & Crystal! Much love! Hana"

"Tracey provided excellent customer service and was very friendly. Thank you!"

"Dennis was amazing, I can in to inquire about a space. He was very informative. This is the type of customer service we all need these days. Great Job!"

"I rented a space online, but the website would not let me verify my identity so I had to go to the counter to get my access code, etc. When I showed up with my items yesterday, no one was at the desk and no one answered the phones at this location or at headquarters. Since I had my items in a rented truck, I had to take my business elsewhere. Life Storage was not there for me when I needed."

"I rented a space online, but the website would not validate my identity, so I had to go to the counter to get my entrance code, etc. When I showed up yesterday with all my stuff, no one was at the office, and no one answered the phone at either this location or the headquarters number. Since I had my items in a rented truck, I had to take my business elsewhere. Life Storage was not there for me when I needed."

"Dennis was so helpful and understanding of all my needs; the process was fast and easy ! I’m very please with the level of customer service I received !"

"Kourtnay is amazing and provided the best customer service! I absolutely recommend using Life Storage in Alexandria for your storage needs!"

"Kourtney is fantastic, thorough, understanding, and accommodating! I highly recommend using this facility."

"Top-notch customer service, for less than the competitors! I contacted numerous storage facilities in search for a location near me. What immediately stood out and eventually convinced me on choosing Life Storage, was the level of service I received from Mr. Lyons. He was patient, answered all of my questions and took the time to find the space that would meet me needs. I highly recommend anyone looking to store their valuables to trust Mr. Lyons and his team at Life Storage. Make sure you ask for Dennis when you call!"

"I recently stopped in and was inquiring about a couple of storage units I might be needing in the near future, and needless to say, the customer service I received from the manager on duty, Dennis Lyons was exemplary!!😁. He absolutely covered every basis of my storage needs, some I didn’t know I had. With everything going on now a days, people like Mr. Dennis are hard to come by. Life storage has definitely gained another happy customer, and I will definitely be referring you guys to any and everyone who has storage needs. Such a pleasure to know that there are people who really take pride in treating others the way they would like to be treated. 🤩"

"I've been looking for a nice storage establishment to store my grandmothers things. Having rented several storage units in the past, I can say that Life Storage seems clean, safe, and the staff is very friendly. Dennis, the Manager there today was absolutely wonderful! He answered all my questions and maintained a safe social distance. I will speak with my siblings and advise them that I'd like to go with Life Storage. I would not hesitate to recommend this service to anyone. That kind of customer service is hard to find these days. Awesome job!"

"Great facility! They are responsive and work quickly, and they offer very competitive prices. Crystal worked especially hard for me one morning when I was running late to work and needed to register for a unit. Thanks Crystal for making my life easier!!"

"👍👍👍"

"Dennis gave EXCELLENT customer service. I was overwhelmed at first but he smoothed my anxiety.. THANK YOU!!!"

"Check in was smooth with the help of the manager Crystal Simmons. The downside was that I had stopped in the day before my reservation and was unable to fill out the paperwork or look at the reserved space, this was handled by another representative."

"I came encounter with a Manager named Crystal Simmons. Her customer service was outstanding. She was very professional and efficient with getting me the assistance that I needed. You have a great person on your team. Look forward with doing business with you again."

"I contacted life storage and spoke with a manager named Crystal Simmons. She was extremely helpful and professional. She had excellent customer service and I look forward to doing business with life storage again. Thank you Crystal!!"

"Amazing customer service. I made a mistake and Crystal spent lots of time with me trying to fix it. Crystal, thank you for being so helpful and your effort! I had a great experience with Life Storage. Highly recommend it."

"When moving to Alexandria from New Jersey I was looking for a place to store my things that I didnt have space for at my new apartment, so I walked into life storage in Alexandria and spoke with Denis whom assisted me with finding a unit at a reasonable price and in timely fashion the unit was just enough space for my things! I was more than satisfied with his service and will be referring my family in Jersey!!!"

"This is my first time renting a storage unit and well i went to the office and this man named Dennis Lyons helped me with what to do once purchasing a rented storage unit. Much respect for him I really appreciate the service that he provided for me today. Much appreciation."

"The store manager Dennis was excellent with helping me with my storage inquiries. He was very professional and was very knowledgeable . I would definitely tell others about life storage . Thank you Lavon"

"I stopped in your store today with a few questions. I spoke with Crystal who was so professional and very knowledgeable.  She informed me about the moving supplies you have to offer as well as the specials that you have going on. She was very friendly just a pleasure to speak with.  I told her I was just checking prices and locations and she offered to show me what you have available.  I don't normally do reviews but she deserves recognition for her GREAT customer service and because of her I will definitely be back when I have a date of my move."

"Ive been a customer here over 16 years, and Ive never come in contact with a rep as courteous and outgoing as Dennis. He always goes the extra mile to make sure his customer service as well as work ethic is second to none. I really appreciate the customer service, and general interactions when here at life storage, and will definitely be recommending any and everyone looking to fulfill thyre storage needs. You guys are lucky to have a manager like him on board!!"

"I came encounter with a gentleman name Dennis Lyons. His customer service was outstanding. He was very professional and efficient with getting me the assistance that I needed. You have a great person on your team. Look forward with doing business with you again."

"I received great customer service support from one of your staff, Dennis Lyons. He was not only patient and understanding to my concerns, but he guided me on the best options to go for with my storage needs. He is a keeper."

"Dennis at life storage. Was phenomenal. We were there to drop off a few items for a client and he was sure to help us out be attentive to the other customers and make sure we were in and out with out a problem. Definitely a great guy over at Life Storage."

"5 stars to Dennis his customer service was great he was patient and helped me get situated I definitely recommend this location."

"Crystal and Brittnay are the best. Very helpful always professional and smiling. Would definitely recommend this facility"

"Crystal was great!!! Very professional and knowledgeable. Helped with all my questions!!!"

"The 10x4 storage rooms in the 3000 building are only 84x4. All the storage spaces have a large gap near the ceiling so the spaces arent secure. Also, staff is kinda rude. When I informed the person behind the counter that the room was almost two feet shorter than advertised, they looked at me and said Oh, is there anything else I can help you with? Completely ignoring my statement. This makes me think they know those rooms are smaller than advertised."

"Worthy of your storage needs!"

"The staff is friendly, efficient and helpful. Thank you!"

"Great facility! Well maintained! Easy access"

"Thank you Life Storage for making it fast and easy! Customer service top notch! Brittany and Dennis are the best!"

"I would suggest to never ever use this storage facility. The worst customer service. I had volunteered to help a friend of a friend move things out of their storage unit All elevators were not working. The people in the front office were not very helpful. There was not any toilet paper, paper towels or soap in the restroom near the front office. Had to move everything down a long hallway to an elevator that actually worked because her unit was on the 2nd floor. It would have taken less time to move but the elevators near her unit were not working. etc. I have used storage facilities before and never in my life have I experienced the worst customer service and maintenance problems. Whoever manages this facility needs to rethink how they run this storage facility. And they raise the storage fees when they can't even take care of their maintenance issues. It is slum storage landlord."

"Long time customer....really annoyed they keep raising the rent. It's not climate controlled, as they claim, and the advertised price does not include mandatory insurance, which they charge an extra monthly fee. We signed up three years ago and the price is already a lot higher."

"Dennis Lyons has an exemplary customer service, Extremely helpful and hes next to none, l will recommend him to all as first point of contact, brilliant source of help and great asset to the company."

"Dennis was very helpful and personable. He provided all the information and assurance I needed to know this was a great move! Thank you Dennis!"

"This is a well ran facility and very professional and knowledgable staff who are courteous, friendly and personable. This facility is very clean and well lit and open 24/7. I'm very glad I discovered this storage facility, I feel my personal belongings are safe, well secured and always accessible. Thx!"

"My whole experience with this place was great...up until the day I moved and realized I had a plethora of items missing from my storage unit that I know I placed in there, now that is the mystery of the year since the facility is gated , cameras , and of course locks on the storage units."

"My first visit to Life Storage and they are far nicer people than before. The manager Albert and his associate Steve was exceptional and engaging in good conversation. I havent been here since the ownership they were so kind explaining the new company and helped me with my unit."

"I popped my tire(not here) and have been sitting here for 2 hours...."

"The customer service team was great Dennis and Crystal gave me some valuable information on storage space...thanks so much"

"Crystal and Dennis was excellent in offering service and helping me in my moving process"

"The staff members are always friendly & helpful"

"Stopped by to inquire about a unit. Crystal and Dennis were very helpful in providing me with the information I needed. Definitely would recommend this facility. The staff is extremely nice and knowledgeable!"

"Crystal helped me with my storage she was was Very knowledgeable and gave me exactly what I needed."

"Crystal and Dennis were great help. Love this place and the workers there. Definitely would recommend them to anybody and everybody!! #crystal #dennis #excellence"

"Never fix the light on the room and many times main gate was open and nobody does anything to our complaints"

"Front office staff was always helpful and courteous. Very friendly."

"I started working with Dennis, and then Albert, almost a month ago.  t They have been so extremely patient and helpful, trying to ensure my needs were met and I got the best price I could.  These gentlemen are professional, knowledgeable, friendly and efficient.  They are that way with every customer I have seen them assist.  My experience was so very pleasant that my sister is moving her storage to this facility.  I very highly recommend them."

"Brittany did an excellent job addressing my storage needs. Would highly recommend."

"Dennis Lyons is an amazing manager of lifestorage. He is such a pleasant man to work with and he got me in and out fast and with out any issues. I would give him a raise if this was my company because you have to pay for wonderful customer services."

"Dennis Lyons was awesome!!! He was very friendly and helpful with finding the storage unit that suited my needs. First class service from Dennis Lyons. I have to say this is one of the most helpful and efficient storage facilities I've ever used. Job well done!"

"I am new to Life Storage, but the spacing and size of storage spaces is adequate."

"Hassle-free prompt and fast service! Awesome customer service too."

"Wasn't really sure about exactly what I needed, but Dennis definitely laid it out for me=
. He was right on point with exactly what I needed, even down to the wrapping for my mattress. Excellent customer service all while walking me through the process step by step. I will definitely be recommending life storage from now on."

"I needed to get a larger storage units and was having trouble online. I called and was assisted by Dennis... He was incredible and helped me through the entire process. Thank you"

"Excellent customer service, very knowledgeable about the units/products. Absolutely no complaints"

"So quick !"

"Great customer service"

"Booked a unit, decided a week later I needed a bigger one. Dennis helped me sort it all out so I could move in right away."

"This facility is the best. Very friendly and professional. ASM DENNIS WAS EXTREMELY PLEASANT AND PROFESSIONAL. I WILL BE RECOMMENDING ANYONE I KNOW WHO IS LOOKING FOR A AFFORDABLE STORAGE UNITS."

"My name is Garey H. I must say i was very very impressed as well as happy with Life Storage! The gentleman that help me was very helpful,and saved me money. I believe his name was Dennis Lyons. I remembered his name cause he made me feel comfortable as well as important as a customer! Life Storage by far, is better than any storage place i've dealt with. From there prices to there moving truck that comes with certain storage rentals! So convenient!! I would recommend Life Storage to my family and friend as well as co-workers. You would be cheating yourself if you went any other place. 6457 General Green Way, Alexandria Va...is awesome!!!! Thank you Life Storage!!!"

"I've met Brittany and Albert a year ago when I moved in. They were both professional then and still maintain their professionalism now. In addition, I met Mr. Dennis earlier this year, who is too, very knowledgable and extremely easy to talk to. When I introduced myself and asked a few questions, not only did he answered them all, but he also had great suggestions! I'll be here for a while, that's for sure."

"Albert was extremely helpful, friendly, and professional. He went above and beyond to help us. I will definitely recommend Life Storage and this location to my family and friends."

"Dennis was quick and efficient. Very helpful"

"Great service and very relatable!"

"Albert and Brittany were awesome!They were very respectful and got my reservation done within a timely manner. There prices are amazing, one of the best! Rock on life storage!!!"

"Excellent service and customer experience"

"Dennis, Albert, and Brittany went out of there way to make sure this moving experience was indeed the most pleasant Ive ever had. Theyre knowledge of what we needed as well Outstanding customer service makes them #1 with us, and will definitely spread the word that theyre the place to go."

"Great Customer Service!!! Always pleasant and easy to talk to. Have never had an issue with this company."

"Denise Lyons is excellent job!! Thanks."

"During my visit today I must say Im impressed with the customer service I got. The gentleman mr Dennis was excellent and was very helpful and polite.. that is the type of service you look for in creating future business together... thanks for a warm welcoming..."

"As someone who has had really awful experinces with storage companies in the past, I waited a year to review them ...just in case.  But hey, I should have written this on day one. Because Life Storage on General Green Way in Alexandria is fabulous. Brittany, Alex and Dennis are each incredibly professional and super patient!!  The price did go up s ightly after a year but compared to what other people in DC pay- it was nothing. They are absolutely the best value imaginable."

"I appreciated the lower prices compared to your competitors. I really liked that you have the moving vehicles available to your customers. Something of an issue for me was having to maneuver the carts through the narrow spaces. Lastly, not-at-all least, are the great people-oriented staff you have manning the store. Thank you all, sincerely, Leslie"

"This is the best storage in the area . Safe and secured"

"Strong , Reliable , Dependable and Efficient Storage . Life Storage is indeed absolutely excellent with good charming staff that makes you feel at home . I strongly recommend 'Life Storage' to all ."

"Dennis was great! He made the rental process smooth and painless. He was knowledgeable about my options and made sure I received exactly what I needed in regards to a unit. He even followed-up the next day to make sure everything went well with the move in. Honestly, he provided me with some of the best customer service Ive ever experienced. Thanks, Dennis!"

"Awesome customer service!"

"Dennis took a lot of time of during a very hard time to help me out and make the experience here very simple for me ."

"Awesome customer service. Albert and Denis are grade 'A". Great prices as well! Thank you Life Storage team!"

"Team at life storage was great!!! will recommend them to anyone in need!"

"Awesome customer service and etiquette , Mr. Dennis was of great assistance to my husband and I. I would recommend this location to my family and friends. Keep up the GREAT work Life Storage Team!"

"Really excellent customer service and awoseme advise. They made this process very easy for me. I really appreciated."

"Britney did an excellent job, answered any question I had and was very personable."

"Great first experience. Thanks to Albert for making it easy and Dennis for all his help!"

"Albert and all the ladies in the office are extremely helpful, courteous and friendly. I would highly recommend this location."

"Albert was amazing! He was friendly, professional, and was very competent at his job. I work in multi-unit supervision for a large retail chain and people like this should not go unnoticed. Highly recommend this location to anyone looking for quality storage options."

"Albert was of great assistance to me and saw to it that my every need was met. It's certainly nice to deal with a professional like Albert."

"Did what was in power to serve me"

"The service was excellent and employees reflect well on your company. I closed out due to cost only."

"Brittany Turner and Albert Charles were fantastic throughout this entire process!"

"I was genuinely pleased with the staff at Life Storage. They were extremely kind and often went above and beyond to assist me. I would definitely recommend Life Storage to all my friends and family. "

"I am very appreciative of the extra time the associates take to help me in every situation!! Love this place!"

"Customer service is much better than what is encountered at other similar businesses"

"Great and attentive customer service!"

"Brittany was awesome!!!"

"The level of service Brittany and the entire team at the Alexandria location provides is truly top notch! The methods they use should be taught to all associates nationwide as the level of service is far beyond anything I have encountered at other storage facilities."

"Manager Brittany is always helpful and friendly"

"Totally professional the manager was awesome. Jim "

"Great team, always ready to help and answer questions with a positive attitude. Thank you Bella PS: You may use my name as Bella, not my full name. Thanks"

"Your staff at the former Uncle Bob's Storage in Alexandria were amazing. I had my storage unit there for over two years and should I ever require storage again, I will choose that location. "

"I Am happy with the results of choice on renting from this company...thank you staff members "

"met expectations, employees very cheerful and helpful"

"I just have to take a minute and thank Adrian Richards and Brittany Turner for their excellent customer service. They helped me make a informed and cost effective decision. Thank you for your service this company should be proud of you both. "

"Brittney in store 057 is amazing! She is Great to work with! Always so pleasant and nice. Brittney returns calls quickly and works outside when needed in the cold. She does it with a smile and I hope that she gets a raise soon! Thank You, Pia"

"The team was very helpful and accommodating. I highly recommend this facility to everyone I know. Particularly the complimentary moving truck which was extremely helpful."

"You all are absolutely AMAZING! I am so glad that I was able to find a storage company that is kind, friendly, helpful, respectful, and just genuinely great with customers. The customer service was amazing all around and I truly believe that things trickle down from the top, so the manager Brittany is doing a SPECTACULAR job at this location. It really shows in their work, and working with this group is effortless."

"Staff was always extremely nice and helpful...never had any issues!"

"Very nice, friendly, and helpful staff! Very accommodating ! Excellent customer service! Thanks to all of them!"

"Uncle Bob's [Life Storage] cares! Way better than my experience with Public Storage, where the gate was alway broken and open all night, and lighting was burned out and left that way."

"I was happy with the service and also like the space and surrounding area plus the security details"

"Price rates are great !"

"Pricey"

"All my communications with both the Lynchburg, VA and the Springfield, VA Uncle Bob's [Life Storage] have been via Skype from South America. The staff is ready to help, coming up with solutions to problems and accommodating my special needs in a pleasant and professional way. Kudos!"

"It was a perfect and exceptional experience."

"Brittany and the other employees were always professional and extremely helpful. Being in law enforcement I particularly appreciated the fact she lived on the property. "

"Price was high but service was good."

"Brittany has always been very helpful and kind at the Alexandria VA location. Keep up the good work!"

"Was able to fit my schedule and timing. Answered all questions and was patient as I decided on which size I needed"

"This is not the first time that I've used in Uncle Bob's storage facility but it is the last time I will use one. The management is the largest issue of that store. I had an above average experience with one of the workers but Britney who I believe is the manager is extremely unprofessional. When I speak to somebody it is not so much the words that matter but the tone. It is possible that of the 12 times that I interacted with her but she was just having a bad day but from a management perspective professionalism should be displayed at all times. I had extreme difficulty accessing my unit after I had misplaced my key. It took them 2 weeks to get the lock removed. This in turn cause me to incur more expenses elsewhere due to their inability to cut my lock off. For the amount of money that I spent in the three months that I was there I do not believe that I got my money's worth. If anyone I know moves to the DMV I will be sure that they do not utilize that location. Which is the loca"

"A nice facility, although there were some signs of damage. Likely due to customers not being careful as the moved items in and out. Especially with the carts. But this was a nice facility. "

"after going into the office to confirm my reservation, when I arrived they said they lost it. I was stuck finding a uhaul location and paying out of pocket, the only reason i chose your site was due to the truck with the rental. this did not happen and the compensation did not make up for the additional time to drive to uhaul pick up a truck, move my items, and take the uhaul truck back. in addition to the additional gas charges for my vehicle and the rental truck."

"It would be nice if they answered the phone when you call."

"I expected to be greeted and served professionally and was."

"I appreciated the more reasonable pricing that you offered. I left my things in storage much longer than I originally intended because of this. "

" At the least... For long term customer of 2+ years or customers that are also long term 2+ years w/multiple units SHOULD receive a long term or multi-unit discount. Thank you."

"Staff was exceptional and very friendly!!"

"You're great to store with! "

"I really like the office people. They stay on top of things And we were notified promptly when we hadn't secured our lock correctly. Job well done. "

"I was a repeat customer and everything was like before. I would always use this facility."

"I was deployed for five months and I did not have to worry about my personal items. Thanks again."

"Great experience, great service. thanks so much to your local staff. Marco."

"The gentleman who helped us went above and beyond our expectations. Thank you"

"You guys are great. Thanks."

"Online website provided helpful information and promo (free truck rental). Calling to make a reservation was easy and quick. Space was large and spacious. Customer service was great. "

"I am pleased with everything. My daughter left her door unlocked and they sent me a letter. When she went to check on the unit it had been secured. I rented the unit for my daughter so I was in Hampton and when the unit became cleared out they let me handle the paperwork over the phone. Very good customer service. Thanks again."

"excellent customer service at my location in Alexandria, Virginia, every time I have had contact with staff."

"Very nice staff and the free use of a moving truck is over the top customer care!"

"The associates were very nice and helpful. It was easier than expected."

"We rent from your Alexandria, VA facility on General Green Way and every time I go in the office Brittney always greets me by name and says hello. She is courteous, professional and always does anything she can to help. She deserves some recognition because she is truly outstanding!"

"We thought that the Uncle Bob's team was incredibly friendly, knowledgeable, and helpful. "

"Parking areas are full of fallen leaves. Would like to see the leaves blown and removed. "

"Competent service, good prices, clear communication"

"It would be nice to have the hallways sweep and mop in the storage area."

"Only issue is the unit needs a light bulb, which i haven't brought to the attention of the facility, minor issue."

"You should sell shelving units to store items above furniture since it gets hard to stack boxes on, let's say, a Laz-E-Boy"

"Keep up the good work. "

"Your rep Brittany took her time to be certain everything was explained in a very informative manner and that my needs would be satisfied."

"Office was musty smelling and the storage space had cobwebs. The storage door was nicely and promptly painted after chipped paint covered "

"Keep good work as always Britney and Nicole "

"I can't begin to explain the horror me and my husband had with our previous storage place, from bad customer service to skunks in our unit all of our things were ruined. When I spoke to the excellent employee at uncle bobs I instantly had more faith In renting a unit again and the lady who greeted me was phenomenal!!! so nice and full of knowledge thank you so much"

"I'm glad I find you guys when I was looking around city for a unit. Thanks!"

"I should have been informed about the hour lunch when I pre arranged my move in date. If I had been paying movers I would have gone elsewhere."

"I'll need your services back in a few months and I'll be back"

"Very easy to communication with desk staff at store #057 and while I cannot remember the names of everyone I called with occasionally they were always polite and helpful. Thanks! "

"EB's prices were the lowest...so I did not expect the most convenient nor cleanest place. It was pretty clean, but the convenience (e.g. getting keys for freight elevator access, narrow halls and doors, etc.) was as expected...not great, but not terrible either...just inconvenient."

"Generally, we like our experience with you. However, small things are irritating, like the fact that the door to the building our unit was in was broken and didn't shut for over a year and there is no electricity to our unit, so the the light fixture in the unit won't work--at least, that's what we were told when we complained. If I remember correctly, I also can't pay for my unit online, which is ridiculous. "

"I asked about a climate controlled space and was told there are none... Agent never looked in the computer nor did she tell me if any may open up."

"Even though I was late, the salesperson waited for me! I really appreciate the extra effort that the salesperson did, and her understanding of my inconvenience of being late!"

"We were unable to get to our storage unit due to an elevator outage. When we informed the office of this, they contacted the corporate office and gave us 1 month free. This was a pleasant surprise! We will tell everyone we know about Bob's - that is a guarantee! "

"The staff were great-helpful, friendly and knowledgable "

"Excellent staff. Always helpful above and beyond.. "

"every aspect of the customer service was excellent"

"The whole experience was straight forward and easy."

"Limited experience with different storage providers, but most of those we have seen or used were not well-maintained or seemed "iffy", so our expectations for storage providers in general were pretty low."

"The moving truck is a great perk. I have already recommended two additional people that are storing with you now. Thank you for your service."

"Often lights are out in the storage areas and there are spider webs everywhere!"

"For the past couple years, facility maintenance was not impressive. The elevator I use was broken, doors were bent and didn't operate well. This seems to have been addressed recently, as things seem to have been fixed to the degree that they work now."

"They were extremely helpful and since was a returning client they told me about a discount on got on my unit. I was not expecting that."

"Extra friendly and good advice. Also, very quickly got me in and out - not rude but to let me get going/moving. Very happy with experience and staff."

"Very personable and great service. There were no hidden fees, no red tape that wasn't advertised (even for using the truck), and on one occasion, I improperly locked my unit and was notified; I thought that was fantastic. I just wish all of my dealings in life were the same as I had when renting the unit!"

"Everything is great!"

"None, everything is good. I can't think of. "

"Your employees were the best! I've never known anyone to be so helpful, prompt, and understanding. I appreciate the price and the hours and all that other good stuff, truly, but I'm recommending your facility based on your employees. THANKS A MILLION!!!"

"Brittany is one of the nicest people I have ever met at your storage facility. She always greeted me with a smile and made the process so easy. She deserves major recognition!"

"The space suited our needs and was reasonably priced. The staff was always very friendly and helpful in a warm and genuine way, rather than at arm's length and institutional. I have happily recommended Uncle Bob's [Life Storage] many times."

"I am extremely happy with Bob's and wouldn't think of using a different storage company . keep it up !"

"you were great to me. thanks"

"Have rented units before and everything was as it should have been from previous experience"