Self Storage Facility near Adams Hill in San Antonio, TX 78245

"Gate was broken and was stuck there for awhile..ended up having to go all the way to entrance and jump off car GPS thri gate and punch numbers in to open the entrance gate to leave.."

"Micaela on marbach and Ellison is very helpful and helped me out with a difficult situation and was very professional and didn't appear bothered by my constant calling with so many different issues in a span of 30 min. Thanks Micaela for putting my stressful situation at ease and giving me peace"

"It's was a great experience. They are all kind and professional. I would definitely go back if I need a storage unit again. Price is good and they help you pick the best one for your needs. I would definitely recommend them. Thank you all for your kindness and Great service."

"I will definitely recommend on this facility as well as the staff is very good I thank you guys for the business and I appreciate all the great customer service as well"

"Best customer service every .. Rachel was very helpfull . .. Thank you.."

"Thank you so much Rachel for all the storage help me n my husband appreciate it the prices are fair and hours as well."

"Great customer service from Rachel the space was perfect and the service"

"Online service is great and available 24 hrs how convenient and prices are worth the money thank you."

"Very friendly, and welcoming recommend them for your storage needs"

"Violet is very professional and friendly she also is knowledgeable also bilingual she know her stuff"

"My rental storage went really well the ladies in the office are professional and friendly ,I will definitely recommend storing your items here,the hours are convenient as well"

"Trailer stolen… I rented an outdoor parking spot at this facility for a few years where I kept a 12 foot landscape trailer. On September 21st of 2021 I was out of town and received a phone call asking if I had moved my trailer. I was informed that it was gone, so the police were notified. When I asked if the surveillance camera footage could be reviewed I was informed by the facility staff that the cameras were down the night of the theft. How convenient… My trailer was equipped with a hitch lock and a 1/2 inch cable ran through both wheels and locked around the axle. I had bought it brand new for about $1,600 in 2017. Now it has to be replaced. Be leery of theft and “non-working” cameras when it happens…"

"Satisfied customer this place has affordable rates and friendly customer service"

"Thank you Life storage for the experience and customer service from Rachel who was a big help for my mom and i..."

"Rachel was super helpful and patient with all the questions I had asked about my move"

"Friendly and speedy service, thank you very much!"

"The door to housing unit is broken and doesn't close which defeats the purpose of climate controlled"

"good service..."

"Rachel was a delight and helped me remember my code! Thnx!!"

"The pricing was a bit steep, which was our only concern."

"This place is super clean and safe Rachel met all my storage needs , affordable storages as well"

"The woman who helped me. Rachel. She was great. Helpful attitude"

"Thank you for the services and customer service ladies"

"First time renting storage Rachel in office answered all questions I had , great prices and hours of access."

"Great place to keep ur extra items secured and the service is even better thank you"

"Great customer service from Rachel she was a big help !! They have great prices for storages as well !"

"Highly recommend this storage place very clean and prices are reasonable will back if needed!"

"Our experience was amazing everything went smooth had good customer service (Rachel) was very helpful.. very nice.. keep up the good work.. will most definitely go back.."

"This place is always extremely helpful and knowledgeable. I haven't had an issue with them in two years and it's probably all because of Violet. Great place and great service. Thank you"

"Had this storage for years and im looking for a second one in the near future, the customer service is courteous as well ."

"Good customer service"

"Perfect Service!! Violet Store Manager was very nice and helpfull Great Customer service! ✌🏼"

"The manager was very helpful and he had helped us through the entire process of switching our smaller unit to a bigger unit. Thank you for making the experience of moving and taking stuff from our storage unit a whole lot better by hiring helpful and kind employees."

"Easy to get to. Very clean."

"I used the storage facility for about year. Great service and reasonable price. Evonne was very helpful when closing out our storage. Thank you for great customer service Evonne."

"5 stars for violet. 1 star forr assistant Hello corporate My stay was brief here of about 2 month but violet made me feel welcomed and she was informative. When I come by and the other girl Ethel is here she does not know nothing. Was told several times 'I don't know' about questions and when I move out I wantd a printed move out confirmation and again she say "I am new I don't know how to do" hope this gets fixxed!!!! Much frustrating!!!!!!!!!"

"Violet is AMAZING! Sweetest & super helpful!"

"Violet was nice, friendly and super helpful. With her help, my move in was quick and easy."

"I have this storage unit for 2 years now, we just move to a bigger unit. The lady is really helpful and nice. She help me step by step to make the transfer from unit to unit on line. The place is always clean, I have never had a issue. Thank you"

"Violet was very friendly and made the whole process easy"

"Will definitely recommend"

"I was very happy with my service the associate Violet Najar was very helpful and answered any questions I had I couldn't have asked for better service"

"Violet was super helpful. Got me exactly what I was looking for. Couldn’t recommend enough"

"Excellent service"

"Violet was kind, considerate, helpful, and patient it was a pleasure visiting her location"

"Got a great deal on a unit, wasn't as close as advertised and no carts to use on what is about 600-700 feet round trip from door, so having to carry everything by hand is tedious."

"Good people"

"Thank you Violet, for you awesome professional help in choosing a storage room to fit our needs."

"Never had such great experience as I have at this location. Violet treats you like a regular person than just as a customer. She always goes above and beyond at all times. She is the best"

"Very clean facility and excellent customer service"

"Awesome Customer Service! Highly Recommend!!"

"Always great service"

"Great customer service ."

"Super helpful and good prices. Clean and secure storage unit and autopay options."

"My life was in storage for 2 years after a major break up. I never had any issues within that time frame. What I loved was the piece of mind I always had that my belongings were always safe. Gates always properly working. The property was always kept clean and I never saw and sketchy people lingering the property! Great experience overall. Will for sure recommend to family and friends. Will for sure use this place again if need be."

"Good prices clean and friendly people"

"Too expensive. And they charge a extra monthly insurance fee on top of your rental storage. Uncle Bob's was better."

"Gente muy amable. Gracias por toda su ayuda."

"Representatives are friendly and show sincere concern for any problem that arises."

"Best service everrr!! Thank You :)"

"I am so beyond glad we chose to store our stuff here. The facility is clean. Its easy to get in and out. The customer service is amazing (thank you so very much Margaret for helping us and having an amazing personality)."

"Excellent Customer Service"

"Very friendly and helpful staff"

"Thank you for your patience and awesome Service!! :)"

"Awesome service!! Great prices!!"

"Awesome service"

"Thank you for for your great assistance!!"

"Best service ever!!"

"Couldn't ask for better help. :)"

"Fantastic experience for a storage unit.  There was a small confusion with me and the life storage website but once I got there they helped me immediately and got everything sorted out. The associates were very welcoming and took care of my storage needs and discussed with me the options of getting a larger unit if needed. I do not see myself moving storage companies for a long time!"

"The ladies that that work this storage unit are exceptionally kind and considerate. Storage manager Violet and her co-worker Debbie are very kind and assist their customers all the way. The units are very clean and accessible. Great job ladies, I will recommend this storage office to my friends. <†<†"

"Excellent service"

"Very helpful and friendly ladies!! Will definitely recommend!!"

"Very sincere and knowledgeable team members!!"

"Friendly staff and awesome service!!"

"Not anything I can think of. Everything seems to be very well up to the highest of expectations, Thank You."

"Awesome service and clean facility"

"Excellent service!!"

"Violet was awesome and very helpful and friendly. Will RECOMEND this location because of how easy and friendly."

"Awesome Service!!"

"By letting me see and making sure it was a good size for my stuff."

"I always felt satisfied about using this facility after a visit because of the help I receive each time."

"have no complaints very friendly"

"Excellent "

"Great customer service "

"No. Always great service! "

"Very friendly, kind and attentive to me as a person."

"I've used two other facilities and life storage has been the best. The managers are friendly, respectful and go out of their way to be helpful. I'm satisfied with this facility."

"The gentlemen who greeted me was so kind and took the time to show me the unit. I would defiantly recommend this place to everyone. Great prices and very well kept facility and surrounding area."

"Thank you Sandra for all you have done although I will be closing out the storage unit this month I will always remember you. Your the best. "

"Mrs. Sandra did great "

"Always happy "

"Yes these people do a great job. They need a promotion. "

"Great manager."

"Managers wee very helpful and attentive when i needed their help. Great place . wi definitly use their facility in the future."

"Best customer service I've ever encountered. "

"Hopefully your price will go down a little bit that's what made me leave too expensive thanks anyway"

"very nice people"

"Benny at my location was absolutely Wonderful and always polite and courteous. Wonderful customer service."

"Great service!"

"Benny was so helpful, knowledgeable and professional.... Never expected the place to be so clean and tidy! "

"I was satisfied with the overall experience. I think there should be a little more communication between the manager and employee with their clients."

"Keep up the good work!"

"GREAT JOB!"

"Benny and Sandra are really great people. They provide excellent service. Both are willing to help you in any way that they can. I have had my unit for years. My mother now has a unit there. Great job ! "

"Very good and loved to have stopped in to store my stuff with you"

"Thank you! Great people!"

"ben and sandra have gone over and beyond. im so impressed how the treat all their clients. thank you so much!"

"Offer ways to use beams to hang clothes on rods."

"We were loading a u haul to vacate our storage and the staff brought us bottled waters and checked on us throughout the day, bring us more waters and helping us to dispose of our minor trash. Excellent facility & staff! Thank You !!!"

"Customer service is wonderful, the prices are just high. Some kind of discounts or specials for long time or continuous customers would be great."

"I can honestly say this experience was great. The lady that greeted me from the beginning to the end was down to earth but also professional. I couldn't ask for anything else. Thank You"

"Benny and his wife are always pleasant and helpful. "

"I am very satisfied. "

"The staff was always helpful and attentive with my needs. I felt at ease knowing my personal belongings were at this location. "

"Benny and his lovely wife at the marbach location have been exceptionally helpful! They have such amazing attitudes and are so eager to help! Every time I leave I'm left smiling! "

"Very Friendly and helpful!"

"doing business with uncle bobs for the last 4 years had no problems."

"Friendly staff, well maintained facility, reasonable prices and most importantly...around the clock staff presence/patrolling gave us the assurance we needed - knowing our belongings were secure. "

"found the size I needed"

"Great so far. "

"I got exactly what I was looking for; good service, excellent response, close proximity to my home, pleasant atmosphere. Thank you."

"Great customer service with all the Uncle Bob [Life Storage] managers at 3 different sites! Kudo's to Benny and Sandra for having a space for my stuff! "

"fantastic customer service. The gentleman who assisted me was very pleasant and made me feel like this was the perfect place to store my belongings. Thank you!"

"I was pleasantly pleased, was way easier to rent than I thought it would be. "

"Thank you for a wonderful service!!!"

"The folks @ your Marbach Store deserve an atta-boy. They have done all of the above and done it well. J.B. "

"Benny and Sandy were GREAT!! Very nice and humble people. "

"The gentleman that assisted me was kind, helpful and very professional. Always had a smile on his face. Willing to go the xtra mile to help me out. Thanks so much!"

"Extremely nice! My experience was awesome. Very personal touch and was always ready to help with what ever was needed. I appreciate them so much, especially the gentleman that was always on. "

"The manager was always nice and professional."

"Your associate at the Marbach location named Benny has got to be one of the most OUTSTANDING associate I have had the pleasure to interact with, he is great!!!!"

"Benny is a fantastic property manager ,he is professional,respectful,knowledgeable,,understanding,and in my personal and professional opinion a great asset to any company. He is the only reason I have stayed so long..He's a keeper."

"Very helpfull and great staff "

"Great people, friendly and knowledge. Make you feel comfortable and not pressured."

"Excellent customer service. I am confident that the my items are in good hands"

"The rep was very professional and knowledgeable. "

"The manager, Benny, met me on a Sunday and even opened a little early for me. He was dressed professionally and was very friendly and helpful. He offered me a special for November even though he did not have to. He made allowances for me to be able to park my enclosed trailer in a safe location and even supplied wheel chocks until I was able to get to the store to purchase my own. I am very lucky and happy that I found your listing on the internet and am looking forward to seeing Benny again. I will be renting more space for the rest of our things when we make the move from Wisconsin!"

"We like the overall professionalism. Wish you offered multi unit and/or customer loyalty discounts. Every little bit of savings helps. Thank You"

"Great customer service and even fixed the gate where you didn't have to get out of your to put in your code."

"The staff always greet me by name (personalized attention). Improvements to facility grounds were added to ease access (enter code without leaving vehicle) as well as ensure security (cameras)."

"I am at the 9403 Marbach Rd., San Antonio,Texas 78245. This location with Bennie and Sandra. This has been such a great experience. Such a clean location. They are so welcoming and it feels like a family business. AMAZING LOCATION!!!!! "

"Very professional nice and helpful. I would definitely recommend this Company to friends and relatives! The manager seemed to really love her job:) "

"I was very impressed with service! Lovely couple was willing to help with everything I needed"

"it did meet my expectations but the only thing was that i was forced to buy the insurance and I don't think that I should have been forced to buy it. I currently have have my own insurance that I carry thru my provider. "

"wE ARE VERY HAPPY WITH Uncle Bob's [Life Storage] . bEN AND bARBARA ARE WONDERFUL!"

"I needed a storage at the last minute, and uncle Bob's storage was available for me. Thank you"

" The manager was excellent! Customer service was 10+++++. I felt like she was family not just another person behind a desk. I would recommend this storage with extreme fervor:)"

"the short time we rented office person was very helpful to us,"

"everything was good "

"very friendly patient understanding. I was in a state of confusion, in a hurry to do what I needed to do, and very emotional that day. "

"I felt that when I emptied my storage shed and had paid always on time because the money was deducted from my checking account, that I should have been prorated and should have received some type of refund. When I recommend Uncle Bob's [Life Storage], I will make sure that I tell people that there is no pro-rating on any time during a month. That was what I was unhappy about."

"very nice employees & nice location "

"The service was fast and better then I expected "

"Everything has been great."

"the only thing i see that i rally dont like is they need more lighting at night ,i dont feel safe going in there at night"

"Everything is good we are very pleased with everything."

"The manager and assistant manager are very very nice. I will recommend this Uncle Bobs [Life Storage]. There service and customer support are amazing"

"I was worried when I found out that Uncle Bob's took over & bought out the previous owners. I wasn't sure what changes would be made. I am pleased that the changes made are better for me, the customer. The place looks nicer & the office employee is always pleasant with me. I need to get his name! Thank you for not making any drastic changes!"

"No everything is perfect!!!"

"it is not often that you meet people like you have employed. you should be proud you have them. Bennie and wife where people i would do business at anytime. please tell them thank you."

"Very professional, courteous and helpful."

"a remote control for gate access would be lovely"

"I want to thank Stacy (866-861-2805) who answered my call for assistance in registering my account online. He was pleasant, helpful and a real asset to Uncle Bob's team. I called on a Sunday and was really surprised there was a real person on the other side of the phone. Thank you for the outstanding customer service experience - it REALLY makes a positive difference!"

"Provide a dumpster for few items not needed when we are moving. It is helpful for the customer not to carry items not needed. Because I have to keep the place clean, I took old boxes with me anyway."

"I was greeted very nicely, and even though my boyfriend was being extremely rude, she kept calm and helpful. I came in the day before i had to leave, and was promptly served. I never set up a account online, and when I deployed, I was trying to set up an account and couldnt for the life of me, rememeber my space number. I sent an email, and was promptly served even though I thought it would be a long drawn out process. Great company, and Great employees."

"Benny has always been very pleasant to talk to whenever I've been in to pay my bill. The property has always looked nice too!"