Self Storage Facility near Sunrise in San Antonio, TX 78244

"She's unbelievably professional; Rebecca We love her!"

"During the time my move was in storage, I never had a problem. Good place to store things. I clean the place and always saw security. Thank you"

"Rebecca is a great Store Manager here at Foster Road a great personal experience and great customer service experience."

"Miss Rebecca is so awesome and such a nice person to deal with makes my mood much better every time I see her here"

"Great friendly service, fast and easy to get the unit I needed! Thanks Rebecca!"

"Such an amazing spirit"

"Play was well-kept. Attendant very friendly."

"Great Service 😊😊"

"Rebecca is always so cheerful and helpful with us. Thank you for being awesome 🙂🙃"

"Rebecca, the store manager, was amazing and very helpful. The location is great and convenient. Highly recommend."

"Storage facilities are great, staff are very friendly and helpful!"

"Ted was great and very informative today on showing me the unit I'm interested in and getting me set up for a reservation. I appreciate all your help Ted."

"Great customer service, thank you Ted!!"

"Great service!"

"They care"

"Great place to pack it in."

"Great experience and great service! Thank you so much"

"Very good"

"Matthew was very helpful wa able to answer any questions I had. Thank brother."

"The grounds looked good. I'd prefer had 24/7 access"

"On the morning of 12/24/21, I got a call from Matthew at Life Storage on Foster Road. The previous night, someone had cut through the chain link fence on one side of the property and cut off several locks in an attempt to steal from several storage units. I came right away and purchased a replacement lock from Matthew. It appears that they were unable to get my door open more than a few inches because I hadn't been in it in awhile and boxes had collapsed and shifted next to the door, so they just moved on, Matthew went above and beyond helping me pull out stuff from around the door so we could get it open and he could replace the latch that had been bent. He was so helpful, kind and professional on what started off as a hectic day. Thank you Matthew and bless you for all you do!"

"Speedy check-in process. Good customer service!"

"Very helpful Explained everything"

"Great prices, Amazing service and friendly employees."

"Have had great experience with this location friendly and professional service if you have an issue they work with you in-person to get it rectified quick and easy great security with cameras and physically checking on units"

"Excellent service, Matthew was very helpful and quickly set me up with my storage needs. Thank you."

"Matthew was very professional and knowledgeable. He answered all my questions. I viewed and rented a unit. The documentation was completed in good time. I was very pleased with my transition."

"The staff is very friendly and very helpful"

"Very disappointed as when my husband rented we had a good experience so we rented here again. This time my stuff was damaged and covered in mold! Not only is my stuff ruined they expect me to dispose of it. Trash cans there are for management only. So I have to drive my molded stuff in my car to dispose of it. Thanks for the help. I’m very glad I didn’t move more important stuff in there like I had planned. It was the climate controlled storage too. So I didn’t expect anything to happen to my stuff. 4403 is my storage unit. I suggest if they try renting it out to you ask for a different one."

"Matthew was very helpful showing me the storage area and explaining all the information I needed to know for my unit."

"Great service. And staff is always available."

"Freaking awesome and Affordable"

"Hi I was glad to meet with Matthew at the Life Storage. He was by very knowledgeable and answered all of my questions. Good customer service is so hard to find and it was rewarding to know that it still exist by meeting with Matthew so thanks Life storage for having employees like him. When moving overseas regardless of how long , during this time it can be very stressful. I was also so glad of the military discount it helps so much when you have other expenses. God bless you Life Storage I appreciate your service. Sincerely SSG Brooks, Debra K"

"Great Customer Care....Matthew gives you all the details needed. Highly recommend."

"Matthew was very nice and helpful! In and out in about less than 10 minutes then onto storage, thanks!"

"Matthew was very nice and made us feel comfortable storaging our items here. He explained everything we needed to know, we did not feel rushed or un welcomed. Would definitely recommend life storage!!"

"Awesome experience easy down to the point"

"Ilsa was amazing she was very helpful and her customer service was outstanding"

"They have reasonable rates, that are worth the help that you need...5⭐'s is my rating for Life storage..."

"The service I received was exceptional. Flawless process and transition. My unit was nice and spacious and very clean upon arrival. The use of the rental vehicle was a plus as well."

"Very straight forward. We own a business, and needed a place to rent to keep our supplies. We have been with them for a year and a half. Very clean place, and the renters around us don't leave trash everywhere. I only rented from 2 other places, but I would recommend 10/10! Do your self a favor and go ask them to rent you a spot."

"I had a great experience every time I go in and make a payment with mathew. He always gos out of his way to help me with something heavy to store. He is a great asset to your company. Keep up the great work."

"I like the way the owners have it set up with a key card to get into the facility the place is well kept and very manageable when storing your sfuff"

"Given all the details Mathew was great at his job!"

"Love the service and easy process. This has been the best experience at a storage company. Thanks!"

"Ilsa was awesome very helpful"

"Matthew did an awesome job in helping me today"

"Mat was professional and had great customer service skills. I have stored with them before and this experience was fast and easy. Property is always clean."

"Matthew was very helpful and showed us a number of units until we found one that would work for us. He answered all our questions.  The lease signing was simple and it was a very quick process. Thank you Matthew!"

"I just rented a unit and it included a discount on the first month and a free lock, so it's been great so far. I'll update the review in a couple months."

"I store at Foster Rd. The personnel are awesome. I know how it works with storage companies. They get you hooked and jack the rate. Just be prepared if you store with Life Storage, to pay through the nose. From day one, look for options to store elsewhere or eliminate your need for rental (best option)!!"

"Great people who work there"

"Pretty secure storage unit. Easy in and out."

"This was one of the best storage facilities I have ever used. The unit I had was clean and the staff was very nice. If Im ever in a bind again I will be using them again."

"Service was fast and courteous. My storage unit was clean. Best place I have been to in a while."

"If I could give a zero stars I would !Ilsa was very unprofessional and rude I am 37 years old and I have never been disrespected as a customer she needs to be retrained in customer treatment because without customers there is no business!!"

"Worst place to go to the store your belongings. Went to empty the storage to have everything like boxes and king size mattress destroyed due to rats. To make things worst told the office and the excuse they gave me was there was nothing they can do about it seriously nothing they can do. But what made matters worst called corporate and complained about the situation and they did absolutely nothing as well. They could of at least called back and see what could have been done or even apologize. No phone call was made so if they dont care then why not give them worse rating and hope people see this and donr use their service."

"Very clean and well maintained. Great location and staff."

"I wish we never used them! Extensive rat/rodent damage to most everything we own, not the surprise you want... horrible customer service, overall terrible experience"

"Worst experience ever. There are mice all over in the place. Had our stuff here less than 3 months. They are through cleaning supplies making them useless, and other valuables. The female manager is super rude. Gives attitude at every opportunity. Treated me with disdain. Locked us out when we moved in because they didnt tell us we needed to place our lock. Honestly, every turn, just awful. Choose another place!"

"Ilsa was extremely kind and helpful throughout signup and placement of the car, even assuring us that she will 'keep an eye on the car' to ensure the car-cover remains in place."

"Mary Jane was very helpful. She worked with me cause I was in a hurry...she got me in and out. She's a damn good worker....Thank you Mary Jane"

"The staff was very polite and helpful. They handled all of our deliveries for us for an upcoming event we had at the San Antonio Rodeo. Ilsa, Maria and Jonathan thank you for all your support."

"Great place!!!"

"Staff very helpful and easy access. Great service and very helpful"

"Small reception area"

"She is a great representative and a great asset to the company. Very helpful and easy to work with. A+++++"

"Ilsa Mendez was outstanding with awesome customer service. I would like to thank her for everything she has done to assist me in my transition in moving. I have nothing but good things to say about her as an employee of Life Sorage. I would recommend Life Storage to all of my friends."

"Ilsa was amazing! Great quick service! Totally recommend this place!"

"Stored some vehicles there, at first the rent was reasonable, the second month well to say the least I was in shock"

"Over priced and unfair torwards veterans and seniors"

"My fiance n I went to empty a climate controlled unit. She was let out the back door by the manager and she fell on a slime coming out of a truck parked directly behind. She slipped fell and has 13 herniated discs and a torn bicep. They sent her a check for the damaged property in the unit. However her attorney advised not to accept. There will be a lawsuit as we hav recordings as proof of life storage neglegence."

"Bea was absolutely awesome. She was understanding of my needs. Gave a great deal. And was very helpful. I would recommend this location because of her."

"Having rented other storage unit at other places I never had any issues with rodents as I did here especially with an inside climate control very disgusting and disappointed with paying high rent only to have rats live and damage some of my things I kept clean and never any food to have such problems I have pictures Ill try to upload"

"Rats! !"

"This just works out perfect for me. Wish you had a senior discount!"

"I like how they keep everything neat, and I feel safe when I visit my storage unit. It's not just the cameras, it's how it is run."

"I've used this location twice, and both times I've gotten excellent customer service from the beginning to end of my storage service. Online services makes it easy and fast for you to reserve your unit before going into the office."

"I had Great service from Margaret shes a wonderful lady. I recommend life storage great price and awesome units!"

"Staff is very friendly and informative. The prices when renting a unit online are amazing. The units are secure, climate controlled and super clean."

"Rats rats rats! My stuff was ruined. Then I was charged $26 to use the dumpster. What was I going to do? Take it with me? Rat poop n pee everywhere. Stay away if you value your stuff!"

"Love it"

"I literally want to give no stars my friend rented a unit for less than a month when we went to pick up her stuff rodents had chewed through Everything and left droppings in the storage unit ! Dont use this location."

"Major rodent problem"

"good storage place."

"Pictures of great place but never has service there"

"I went with your company because you offered a truck to help with moving! That is amazing. I greatly appreciated that. Moving is expensive enough."

"Keep up the great JOB !!!"

"Great service"

"THE WHOLE EXPERIENCE WAS GREAT"

"Staff was helpful and accommodating. I even moved from one unit into a larger unit"

"Bigger storages should not cost so Much"

"Your associate was more than helpful. He was even kind enough to allow us use of the dolly when we realized that our Uhaul wasn't equipped with one. "

"Nora was very helpful and friendly. She explained everything in detail and it made me feel comfortable to rent a unit at this property. "

"Just a great experience overall"

"Customer service by the agent was excellent"

"Made sure all my questions were answered "

"Very professional and great deal in everything."

"Always a pleasure to go inside and speak with the people working there."

"Better than expected "

"The manager there is fantastic! The prices are not though. "

"Your employees are FANTASTIC!!!"

"Keep up the great work!!!"

"No one answers phone takes too long to get someone one the phone to help. "

"Ms. Jean is the best at what she do. she did everything right and I am quite sure some was a little beyond her duty. I was able to vent some of my frustrations about my move and she listen, also giving words of encouragement. She is truly a benefit to your establishment. Thank you and most of all Ms. Jean."

"Thanks for the great service!"

"You guys were always helpful and very polite. Thank you! "

"You meet my expectations"

"No everything I could ask for is well taking care of."

"I was overall very pleased storing my stuff with Uncle Bob's [Life Storage]. However, I moved out on the 3rd and was still auto-charged for the entire month. When I called I was told, "it's our policy not to do refunds." I assume my contract says something to that affect, however it seems like a poor policy either way."

"No problems encountered!"

"The best of the best"

"Great experience"

"Very professional yet personable. "

"Everyone that I had the pleasure to interact with were always extremely polite and it was a pleasure doing business with Uncle Bob's [Life Storage]."

"I have been a customer for 3 years and would not store my property with anyone else. The associate was able to accommodate my short and long term needs. "

"Keep up the good work. "

"My expectation were met."

"Lady we had to get rental truck from was very rude. How ever the location we have our storage at is very clean and the man is very nice."

"Mark was very helpful and professional at all time. He is very nice and pleasant to work with."

"I feel great knowing my items are kept safe at your storage. Thanks:-)"

"Mark was very informative..... polite.....greeted me when I walked in.....I felt as if I knew him as a friend"

"The store manager was very friendly, professional, and helpful. Some of the best customer service I've ever experienced. Thank you for everything."

"Great service!"

"My over all experience with Mark was very refreshing. He has great pride in his work. "

"it was ok "

"The are very prompt in notifying that they are going to do stuff in the building. This is why I have not changed storages I have had other ones but this storage is very good. Once I did not lock it properly and within the hour I got a call. The people you hire are very nice and not moody."

"Doing great job!!!!"

"There like familly they watch over stuff there nice people. "

"person at front desk was so helpful. Kept me from spending money needlessly. Was so accommodating and thoughtful. The entire group was hot, sweating, thirsty and she supplied each of us with a cold btle of water. That meant more to us than she will ever know. Thank you."

"great job...courteous!"

"Service was amazing, prices very reasonable. Have already referred you to other family members :-)"

"customer service outstanding also know who I am and greeted with name not just hello"

"I think prices are a little high, also there are misunderstandings about which units are climate controlled. I feel since you advertise "climate controlled" that if a customer wants a unit that happens to not be climate controlled they should be told that, in case they didn't know. These are just minor fixes that I have personally experienced, but overall I love the setup and staff and will continue to be a valued customer. "

"The office staff is very courteous."

"Veronica at the Foster Rd store is outstanding."

"keep up the good work and ty for all you done for me"

"I feel that there should be a timer light in each storage container, other than that everything else seems to be okay "

"good job "

"Very knowledgeable, polite, especially helpful. I actually was made to feel right at home!"

"Thanks for wonderful service! :)"

"We were going through a difficult transition and Veronica helped make our situation feel much better to go through. Veronica gave the best customer service I have ever had and was a breath of fresh air."

"I was amazed at how friendly the staff was at Uncle Bob's on Foster Road. They always new my name and always asked how I was doing. I will recommend Uncle Bob's on Foster Road to all my family members in SA and to anyone looking for a storage company. Happy Holidays to all"

"Despite that I was unable to rent at the location I originally planned, the location that I am at has been excellent with regards to customer service."

"This is an awesome storage facility "

"Excellent personnel, friendly and courteous"

"Very friendly and helpful staff."

"Highly professional staff, courteous and the facility was spotless every time I went to make a payment. Only reason I left uncle bobs storage after 6 yrs is I purchased a home and now have adequate storage."

"Thank you very much. I am sorry it was for such a short time. And I have already recommended you to others."