Self Storage Facility near West Fort in San Antonio, TX 78215

"Great new and well run"

"Alice was FANTASTIC! ❤️"

"Beautiful office. Manager is very sweet and professional."

"Excellent customer service from Tanya! First time storage customer & she made getting started quick n easy. Thank you for all the help!"

"Tanya Zuniga was very professional and her customer service was great."

"Tanya was a fabulous attendant, super helpful and knowledgeable and made my experience very easy!! She is the best! Life storage on Broadway is secure and convenient, 100% recommend! They made our move much easier!"

"New Paint Job,I'm not used to storage units that don't have orange doors"

"Ilsa is awesome. They are always on top of everything we do. Thanks for such great setvice."

"The woman behind the desk was extremely helpful very friendly and made for a very nice experience two thumbs up Life Storage"

"Ilsa is friendly and delightful. Great experience moving in."

"The manager and assistant manager at this location are amazing. They continue to go above and beyond to make sure my customer service experience is excellent. I’m glad I chose Life Storage and I’m glad that I picked this location!"

"I had my furniture in a unit. In the 1st year the amount went up and then again in 2nd year and I have to get insurance on the unit I didn't mind but it wasn't a option."

"Tonya (hope I spelled the name correctly), was so nice and helpful! Thank you for making things go smoothly and getting my settled into my unit!"

"Ilsa was very friendly, communicative, and quick. Great experience overall"

"Shes Awesome"

"I’ve been renting storage units from here every time I move locations. It’s my go-to place because of the amazing staff. Ilsa & Tanya go above & beyond to accommodate & to top it off, they fix any issues that may arise. There’s nothing that they can’t handle & handle quickly. Don’t hesitate or waste time looking anywhere else to rent a unit from. This is the place… you won’t regret it!"

"Friendly and very helpful! I recommend this storage to all my friends and family."

"The young lady in the front desk I believe her name is Ilsa is friendly very knowledgeable she answers all my questions"

"Mrs Mendez is an outstanding professional she was very patient with me while I access my insurance documents. I am very fortunate to come in and have her service my account. She explained everything in details and did not rush me when I took my time to read the rental contract. It was a very pleasant experience I highly recommend LifeStorage"

"Excellent location and access, despite current construction. Storage unit very well climate-controlled. Flat-bed carts provided in each building, also clean rest rooms."

"I am here on business from colorado springs. I recently found myself in a situation where I thought I would need to store a good deal of property here in San Antonio.  I looked at a few storage units but this one stuck out in my head enough for me to take the time to write this review.  It was clean and well maintained even while renovation was taking place.  The manager Tanya was helpful and knowledgeable and seemed like she genuinely cared.  Although I didn't end up needing a storage unit after all,  I will definitely go there if the need were to arise in the future."

"Clean and very customer friendly."

"Tanya is great! Simple and fast"

"Great place to work!"

"Tanya was extremely helpful as well as great customer service. She went out of her way to help me lift something very heavy. I would recommend going to this location. Thank you again Tanya for your help."

"Our warehouse."

"Ilsa was really nice and patient with me. I am hard to deal with, but she calmed me down and got me in."

"This is my second time coming back! Great customer service, Ilse and the other girl were great!!!! Glad to be back"

"Went to a good estate sale here, but drove right past because the entrance was washed out and the front building looked abandoned. Once inside, it seemed like a nice enough place."

"Dealing with this company has been very helpful and positive for me. The clerk was very friendly and upfront/ professional. Probably the best storage business I have dealt with. The manager was great."

"Needed a couple of storage units ASAP yesterday.. had movers in route and my new apartment wasn’t ready .. Anyssa was able to get me in the units in a matter minutes .. it was simple and easy .. Anyssa was a true professional.. had an amazing experience and units clean , safe and camera surveillance 24/7 Highly recommend Life storage and Anyssa !!! Keep up the great work !!"

"friendly !"

"I have a storage unit here as well as another life storage and the customer service at this one is absolutely unpleasant. I spoke to Ilma, who was nothing but disrespectful & rude. If I didn’t live so close to this unit, I would’ve taken my business elsewhere. I noticed that she somehow had a trophy/award for customer service and I have no idea how she would’ve won that. Terrible customer service."

"Very nice customer service. Pretty great prices and also very flexibility when it comes down to hours and operation. I will continue doing business with them. This was my first time as well. (Key point) communication is key."

"I loved how nice and caring the staff is. They did an amazing job in communicating everything and helping in any way possible. This is my second time using them and I will continue to do so!"

"Friendly customer service!"

"rented a 5x10 unit. It was a headache but anyssa was very helpful"

"I gv this store 5 stars cuz its my store.not only that the staff is awesome. No complaints. Like Today .I went pressed for time, worried about being late or locked out. Stressing. Im grateful that Ilsa was on Today cuz she put my mind at ease. She was very pleasant & easy going. Resolved my situation in no time. She definitely an asset to the company.& if anyone has something bad to say, its probably cuz she didn't give.them their way."

"Close to my home. Convenient. The manager is very nice."

"Great service"

"30 March 2021 - Well! Isnt that amazing. It hasnt even been a year since you guys let someone break into my storage unit and rob me. What am I getting for this increase in rental (200.00)? Has the lock on the main door been fixed. Im in Wisconsin right now trying to close on a house. Wait till I come and get my stuff. The review is going to be well deserved."

"Life Storage on Broadway is spotlessly clean, meticulously maintained, and has the best manager ever! If you need to store your belongings, they will be safe here. You can even rent online so zero contact during the pandemic. But start checking early because their units fill up fast due to all the things I mentioned above."

"Nice and clean. Never any issues."

"Amazing staff and rates. Adrian was so helpful and was there for us for everything. I would definitely come back as a customer. Outstanding customer service!!!"

"Adrian is a rock star and was super helpful getting us all squared away. Highly recommend this location."

"Stored on broadway location for 2.5 years. No humidity or water damage during my stay. Temp controlled room was a bit expensive but worth it to keep your goods dry. Wish they had 24hr access for those of us that work odd hours. Only downside."

"Great place that we’ve used twice now! Elsa is the main up front and shes very kind and so helpful she let us take a dolly and have 10 more miles on the van we rented. So grateful because the van helped us so much and we made two trips without paying extra for miles! Thanks Elsa"

"Great service! Very friendly!! :) def recommend"

"Great facility, always clean and easy to get around! The manager Ilsa is awesome, very helpful, knowledgeable, ready to assist, and easy to work with! This is my second time having a unit at this location in 7 years and Ilsa has been great since day one, highly recommended for anyone with storage needs!!"

"Super accommodating and friendly from the moment you walk in, they are customer service driven. The space felt secure, was easy to access and there always seemed to be someone on site if you had questions.  This is my second time to use the facility and I am so appreciative of how easy they make it to start, but most importantly end your time with them.  Highly recommended!"

"After a strange mixup with a voicemail not being recorded on their system to schedule a payment, Life Storage management at this location worked with me to help get the situation resolved. Their ultimate response made me feel valued as a customer rather than the source of a quick late fee. I especially want to thank Adrian for being attentive, kind, and for seeking to hear me out before slapping me with an extra fee. I definitely recommend this location and their current management."

"Easy! Nice staff! Good pricing and convenient!"

"Up until yesterday, I would have given life storage a high score. But the last two days have made me post this very negative review. I dont have time to post all the details, but Ill just say that the woman who was at the desk yesterday and today in Adrians absence is NOT pleasant. Taking my business elsewhere!"

"Ilsa Mendez is a class act. She is always nice to me and takes my payments on Broadway even though my storage is on Foster Road. She won an award for 5 years of service. I was not surprised. Keep up the great work!"

"Covid policy was grand theft . they do not care about renters."

"Terrific location, clean and safe units, great pricing, and wonderful customer service from Adrian and Ilsa. Highly recommend!"

"Great Amazon locker location"

"Best managers Ive ever had at a storage facility EVER! Adrian and Elsa have been awesome and the property stays clean and they are always offering a great customer experience!"

"Great Life Storage location! From the outside it looks a little old, but all the indoor installations are great. The team at this location was very easy to work with and gave us the best price. They also have a truck which you can rent from them at a very affordable price. There are two security gates to access Life Storage (one is for small cars only). Every building also has a special access code which gives you that extra security. At the office they sell boxes, tape and everything that you need during a move. I highly recommend this Life Storage location!"

"Son muy limpios pero cuando necesite ayuda nadien me hizo casó"

"Great costumer service. Always knew my stuff was safe and protected in the room temperature part of the storage. They even have a truck to help you out wheel you are moving."

"I was with life storage for over 5 years. What should have been 6 months to a year with them turned into 5 years, but didnt mind. It was a great experience. My belongings were in the room temperature part and my stuff never got damaged. They were perfectly located near downtown."

"Great place friendly and very clean"

"Easy form over the internet, called me first thing in the morning. Friendly service and accommodating. Gilbert and I are pleased with Life Storage."

"I think this is a great place to store your valuables. I especially like the security system to access the storages."

"I will use the facility in the future."

"Very clean"

"ilsa is a wonderful representative of the Life Storage Company. I found her to be efficient, professional, and very caring. I am 80 years old and I always appreciated the fact that ilsa treated me with respect. Life Storage is fortunate to have a manager such as ilsa! Please convey my comments to her and place this note in her employee file. Sincerely, Sue B"

"Ilsa & Mario were both helpful and friendly. I appreciated there assistance. Kim M"

"Great Manager!!"

"Good people"

"Ilsa is the BEST Manager and Customer Service person @ the 2300 Broadway location in San Antonio. She goes BEYOND the normal customer care level to make sure we are all well cared for. In these times of many options, I always default to well managed business who truly care. Mario is awesome too! Always helpful. Uncle Bob's Storage is BETTER because of employees such as Ilsa and Mario."

"Always clean and professional"

"Great place for storage"

"Clean organized and very friendly. Great location with very fair rates"

"Mario was wonderful in helping us as we were cleaning out the storage."

"5 STARS for Mario & Ilsa's GREAT SERVICE.  I made a reservation online and received a follow up call right away verifying by move in date, etc. I later had to change my move in date and size of my unit. And both were exceptional. Mario even gave me the time to show me to the units I was considering. VERY HELPFUL staff.  You can't go wrong with these guys. Thanks MARIO & ILSA for all your help. David V. Downtown Resident"

"Super clean storage facility and the manager was awesome. Will definitely use them in the future. God bless!"

"We've had a storage unit here for over a year.   The manager has always been very professional and helpful.  Has security gates & cameras.   Easy to get in and get out.  I highly recommend these storage units!"

"Ronnie is AMAZING!!! So helpful and personable. Shes helped us with everything weve needed and made sure we were more than comfortable with storing here. Best customer service Ive experienced in a while. Give her a raise!!"

"Excellent customer Service."

"Horrible service the "lady" there is really rude and disrespectful and she's the "manager""

"After reading many reviews about one of the employees being unpleasant and not very professional, we almost didnt even visit this location! It was so convenient that we figured wed check it out as a last resort. Im so thankful we did because Mario was amazing! He was incredibly helpful, kind and professional. The actual storage unit was very clean and easy to access. Go check them out and ask for Mario!"

"The manager was awesome!"

"Expensive"

"very professional and friendly staff. they have worked with me when I couldn't access my account on line. I completely recommend ;)"

"Your manager was great and provided excellent customer service. This is the second year we have used you and it won't be the last. Great job."

"Rent was too high. "

"No complaints "

"Promote your moving services more. Had I known that you sell boxes and offer a third party service to assist on moving day, such as loading the truck, I would have scheduled everything with your organization rather than UHaul. I didn't find out about all of the services until the day of my move and I was canceling services. I enjoyed doing business with your organization. Thank you. "

"I have all good memories and experiences with this Company. My rate was great, in comparison to the new rates for new rentals. Yet, being old and retired on a set income that never changes, I had to downsize on my items and my spending. Thank you for all the help when I needed it most. It is finally good to tell about something and someone good who isn't out to mess with us. Thank you again"

"Friendly and courteous"

"Elsa was amazingly helpful after I was given wrong info from another location. Couldnt be more thankful!!"

"lIlsa was great thank you "

"You have it all covered. Thanks for all!"

"The storage unit was clean, perfectly sized and I never worried about my valuables stored there. When I need a storage unit again, I will use Uncle Bob's [Life Storage]!!!"

"Excellent customer service. Very friendly & helpful. "

"The staff is so friendly and knowledgeable. They assisted in finding the right storage and have helped me stay well informed!!"

"The associate was very professional, from the confirmation phone call, through the tour of the facility and complete with the explanation of contract terms. "

"I would rent from uncle bobs in any city I go to!"

"It would be nice if you kept enough money on hand to be able to make change. Other than that it has been an overall good choise to rent from you for the second time ."

"Your staff was very courteous and professional"

"We were in a panic, searching for a place to store our daughters belongings for a few months - with only a few hours to spare. The staff at Uncle Bob's [Life Storage] was immediately helpful, accurate, and efficient. The unit was beyond expectation in cleanliness - surface, air quality, no insects. Thanks for your attention to detail"

"Thank you!"

"Answered all questions thoroughly "

"Very patient while we waited for confirmation of insurance I already had"

"Helped me figure out when to use rental truck. Over all very helpful"

"Expectations were met sufficiently. "

"Agent handled my needs much quicker than I imagined. I asked to be on a list for a second one, when available and she did call later to advise. The use of the moving truck is a great perk for using Uncle Bobs [Life Storage]. "

"The associate that worked with me was excellent, nice and very helpful. Almost felt like family. She's a keeper!!"

"I was very impressed with the facility, the promotion that saved me $, and above all the associate who assisted us "

"Great customer service"

"Very pleased."

"The staff at the building is never in the office during business hours. Everytime I have come in during business hours I have had to wait a minimum of 15 mins for someone to come and unlock the door to the office (and this is not right at opening yet well after the store is open). The staff is not very friendly and seem like they dont care to ever be there. I have been highly disappointed with the service that has been provided at my storage site. Something needs to be done."

"Excellent place and truck helped so much"

"Your penalties for having a tight month and falling behind are a little unforgiving. "

"I am very satisfied as is.Thank you very much."

"Great staff "

"Manager has been extremely helpful! "

"The gentlemen who assisted with my storage rental needs were very helpful and courteous. I appreciated the fact that they explained everything to me in detail and were conscientious about showing me the available options. Both of the employees who waited on me provided excellent service."

"The manager Don went out of his way to accommodate me and was extremely helpful in helping me determine the size space I needed. His customer service skills are impeccable. I would recommend this facility to any one that is looking for storage. Thanks"

"Bob and his staff are the best of the best! They are friendly, professional, extremely helpful, and a pleasure to work with! "