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Storage Units near West Fort in San Antonio, TX 78215

2300 Broadway St San Antonio, TX 78215

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Customer Reviews - Life Storage #321, San Antonio

We at Life Storage want to maintain the best storage facilities in San Antonio, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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Rated 5.0 out of 5 stars Sue (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"ilsa is a wonderful representative of the Life Storage Company. I found her to be efficient, professional, and very caring. I am 80 years old and I always appreciated the fact that ilsa treated me with respect. Life Storage is fortunate to have a manager such as ilsa! Please convey my comments to her and place this note in her employee file. Sincerely, Sue B"

September 24, 2019
Rated 4.8 out of 5 stars Kim (Austin, TX) at Life Storage, San Antonio, TX (#321)

"Ilsa & Mario were both helpful and friendly. I appreciated there assistance. Kim M"

September 01, 2019
Rated 4.8 out of 5 stars Thomas (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"Mario was wonderful in helping us as we were cleaning out the storage."

June 23, 2019
Rated 5.0 out of 5 stars Linda (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"very professional and friendly staff. they have worked with me when I couldn't access my account on line. I completely recommend ;)"

May 25, 2018
Rated 5.0 out of 5 stars Manuel (Albuquerque, NM) at Life Storage, San Antonio, TX (#321)

"Your manager was great and provided excellent customer service. This is the second year we have used you and it won't be the last. Great job."

August 23, 2017
Rated 4.4 out of 5 stars Donald (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"Promote your moving services more. Had I known that you sell boxes and offer a third party service to assist on moving day, such as loading the truck, I would have scheduled everything with your organization rather than UHaul. I didn't find out about all of the services until the day of my move and I was canceling services. I enjoyed doing business with your organization. Thank you. "

June 23, 2017
Rated 5.0 out of 5 stars Angelina (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"I have all good memories and experiences with this Company. My rate was great, in comparison to the new rates for new rentals. Yet, being old and retired on a set income that never changes, I had to downsize on my items and my spending. Thank you for all the help when I needed it most. It is finally good to tell about something and someone good who isn't out to mess with us. Thank you again"

May 31, 2017
Rated 4.9 out of 5 stars Beatrice A. (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"Elsa was amazingly helpful after I was given wrong info from another location. Couldnt be more thankful!!"

March 21, 2017
Rated 5.0 out of 5 stars Kristen (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"The storage unit was clean, perfectly sized and I never worried about my valuables stored there. When I need a storage unit again, I will use Uncle Bob's [Life Storage]!!!"

July 23, 2016
Rated 5.0 out of 5 stars Silvia (La Porte, TX) at Life Storage, San Antonio, TX (#321)

"Excellent customer service. Very friendly & helpful. "

May 17, 2016
Rated 5.0 out of 5 stars Judith (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"The staff is so friendly and knowledgeable. They assisted in finding the right storage and have helped me stay well informed!!"

March 25, 2016
Rated 4.9 out of 5 stars Jennifer (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"The associate was very professional, from the confirmation phone call, through the tour of the facility and complete with the explanation of contract terms. "

March 15, 2016
Rated 4.6 out of 5 stars Thomas (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"It would be nice if you kept enough money on hand to be able to make change. Other than that it has been an overall good choise to rent from you for the second time ."

November 24, 2015
Rated 5.0 out of 5 stars (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"Both Ilsa and Bruce were extraordinary to deal with. I can not thank them enough for all their assistance with our storage needs."

September 24, 2015
Rated 4.9 out of 5 stars Robert (Seattle, WA) at Life Storage, San Antonio, TX (#321)

"We were in a panic, searching for a place to store our daughters belongings for a few months - with only a few hours to spare. The staff at Uncle Bob's [Life Storage] was immediately helpful, accurate, and efficient. The unit was beyond expectation in cleanliness - surface, air quality, no insects. Thanks for your attention to detail"

August 24, 2015
Rated 5.0 out of 5 stars Joseph (Dallas, TX) at Life Storage, San Antonio, TX (#321)

"Very patient while we waited for confirmation of insurance I already had"

July 28, 2015
Rated 5.0 out of 5 stars Madison (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"Helped me figure out when to use rental truck. Over all very helpful"

June 26, 2015
Rated 5.0 out of 5 stars Emery (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"Agent handled my needs much quicker than I imagined. I asked to be on a list for a second one, when available and she did call later to advise. The use of the moving truck is a great perk for using Uncle Bobs [Life Storage]. "

January 26, 2015
Rated 4.9 out of 5 stars Brett (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"The associate that worked with me was excellent, nice and very helpful. Almost felt like family. She's a keeper!!"

December 30, 2014
Rated 5.0 out of 5 stars Eduardo (Palm Hurst, TX) at Life Storage, San Antonio, TX (#321)

"I was very impressed with the facility, the promotion that saved me $, and above all the associate who assisted us "

December 30, 2014
Rated 1.7 out of 5 stars Ashley (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"The staff at the building is never in the office during business hours. Everytime I have come in during business hours I have had to wait a minimum of 15 mins for someone to come and unlock the door to the office (and this is not right at opening yet well after the store is open). The staff is not very friendly and seem like they dont care to ever be there. I have been highly disappointed with the service that has been provided at my storage site. Something needs to be done."

September 30, 2014
Rated 3.6 out of 5 stars William (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"Your penalties for having a tight month and falling behind are a little unforgiving. "

August 30, 2014
Rated 5.0 out of 5 stars Pamela (Austin, TX) at Life Storage, San Antonio, TX (#321)

"The gentlemen who assisted with my storage rental needs were very helpful and courteous. I appreciated the fact that they explained everything to me in detail and were conscientious about showing me the available options. Both of the employees who waited on me provided excellent service."

January 16, 2014
Rated 5.0 out of 5 stars Don (San Antonio, TX) at Life Storage, San Antonio, TX (#321)

"The manager Don went out of his way to accommodate me and was extremely helpful in helping me determine the size space I needed. His customer service skills are impeccable. I would recommend this facility to any one that is looking for storage. Thanks"

November 23, 2013

Features & Info

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving San Antonio and West Fort

Our self storage facility on Broadway St is located north of the McAllister Fwy, between Cunningham Ave and Brahan Blvd, near Brackenridge Park Golf Course. Click here for directions to this Life Storage.

At Life Storage Facility #321, we offer great property security systems and clean, affordable storage units to rent for the residents of West Fort, Longhorn, Martinez, China Grove, and other neighborhoods in San Antonio, TX. Call us with questions, reserve online, or click here to compare other storage units in San Antonio.

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