A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Welcome to Life Storage in San Antonio, TX near West Fort! Our storage facility is conveniently located on the west side of San Antonio, providing easy access to I-10 and Loop 410. We offer a variety of storage solutions for both residential and commercial customers, including climate-controlled units, drive-up access, and outdoor parking spaces. Our facility is well-lit and monitored 24/7 with security cameras. We also have an on-site manager who is available to assist you with any questions or concerns. Whether you’re looking for a short-term or long-term storage solution, Life Storage in San Antonio, TX near West Fort has you covered. Stop by today to learn more about our storage options and to get started on your storage journey.
2570 SW Military DrSan Antonio, TX 782247.4 Miles Away
Customer Reviews - Life Storage #321, San Antonio
We at Life Storage want to maintain the best storage facilities in San Antonio, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Tanya was a fabulous attendant, super helpful and knowledgeable and made my experience very easy!! She is the best! Life storage on Broadway is secure and convenient, 100% recommend! They made our move much easier!"
"The manager and assistant manager at this location are amazing. They continue to go above and beyond to make sure my customer service experience is excellent. I’m glad I chose Life Storage and I’m glad that I picked this location!"
"I had my furniture in a unit. In the 1st year the amount went up and then again in 2nd year and I have to get insurance on the unit I didn't mind but it wasn't a option."
"I’ve been renting storage units from here every time I move locations. It’s my go-to place because of the amazing staff. Ilsa & Tanya go above & beyond to accommodate & to top it off, they fix any issues that may arise. There’s nothing that they can’t handle & handle quickly. Don’t hesitate or waste time looking anywhere else to rent a unit from. This is the place… you won’t regret it!"
"Mrs Mendez is an outstanding professional she was very patient with me while I access my insurance documents. I am very fortunate to come in and have her service my account. She explained everything in details and did not rush me when I took my time to read the rental contract. It was a very pleasant experience I highly recommend LifeStorage"
"Excellent location and access, despite current construction. Storage unit very well climate-controlled. Flat-bed carts provided in each building, also clean rest rooms."
"I am here on business from colorado springs. I recently found myself in a situation where I thought I would need to store a good deal of property here in San Antonio. I looked at a few storage units but this one stuck out in my head enough for me to take the time to write this review. It was clean and well maintained even while renovation was taking place. The manager Tanya was helpful and knowledgeable and seemed like she genuinely cared. Although I didn't end up needing a storage unit after all, I will definitely go there if the need were to arise in the future."
"Tanya was extremely helpful as well as great customer service. She went out of her way to help me lift something very heavy. I would recommend going to this location. Thank you again Tanya for your help."
"Went to a good estate sale here, but drove right past because the entrance was washed out and the front building looked abandoned. Once inside, it seemed like a nice enough place."
"Dealing with this company has been very helpful and positive for me. The clerk was very friendly and upfront/ professional. Probably the best storage business I have dealt with. The manager was great."
"Needed a couple of storage units ASAP yesterday.. had movers in route and my new apartment wasn’t ready .. Anyssa was able to get me in the units in a matter minutes .. it was simple and easy .. Anyssa was a true professional.. had an amazing experience and units clean , safe and camera surveillance 24/7 Highly recommend Life storage and Anyssa !!! Keep up the great work !!"
"I have a storage unit here as well as another life storage and the customer service at this one is absolutely unpleasant. I spoke to Ilma, who was nothing but disrespectful & rude. If I didn’t live so close to this unit, I would’ve taken my business elsewhere. I noticed that she somehow had a trophy/award for customer service and I have no idea how she would’ve won that. Terrible customer service."
"Very nice customer service. Pretty great prices and also very flexibility when it comes down to hours and operation. I will continue doing business with them. This was my first time as well. (Key point) communication is key."
"I loved how nice and caring the staff is. They did an amazing job in communicating everything and helping in any way possible. This is my second time using them and I will continue to do so!"
"I gv this store 5 stars cuz its my store.not only that the staff is awesome. No complaints. Like Today .I went pressed for time, worried about being late or locked out. Stressing.
Im grateful that Ilsa was on Today cuz she put my mind at ease. She was very pleasant & easy going. Resolved my situation in no time. She definitely an asset to the company.& if anyone has something bad to say, its probably cuz she didn't give.them their way."
"30 March 2021 - Well! Isnt that amazing. It hasnt even been a year since you guys let someone break into my storage unit and rob me. What am I getting for this increase in rental (200.00)? Has the lock on the main door been fixed. Im in Wisconsin right now trying to close on a house. Wait till I come and get my stuff. The review is going to be well deserved."
"Life Storage on Broadway is spotlessly clean, meticulously maintained, and has the best manager ever! If you need to store your belongings, they will be safe here. You can even rent online so zero contact during the pandemic. But start checking early because their units fill up fast due to all the things I mentioned above."
"Amazing staff and rates. Adrian was so helpful and was there for us for everything. I would definitely come back as a customer. Outstanding customer service!!!"
"Stored on broadway location for 2.5 years. No humidity or water damage during my stay. Temp controlled room was a bit expensive but worth it to keep your goods dry. Wish they had 24hr access for those of us that work odd hours. Only downside."
"Great place that we’ve used twice now! Elsa is the main up front and shes very kind and so helpful she let us take a dolly and have 10 more miles on the van we rented. So grateful because the van helped us so much and we made two trips without paying extra for miles! Thanks Elsa"
"Great facility, always clean and easy to get around! The manager Ilsa is awesome, very helpful, knowledgeable, ready to assist, and easy to work with! This is my second time having a unit at this location in 7 years and Ilsa has been great since day one, highly recommended for anyone with storage needs!!"
"Super accommodating and friendly from the moment you walk in, they are customer service driven. The space felt secure, was easy to access and there always seemed to be someone on site if you had questions. This is my second time to use the facility and I am so appreciative of how easy they make it to start, but most importantly end your time with them. Highly recommended!"
"After a strange mixup with a voicemail not being recorded on their system to schedule a payment, Life Storage management at this location worked with me to help get the situation resolved. Their ultimate response made me feel valued as a customer rather than the source of a quick late fee. I especially want to thank Adrian for being attentive, kind, and for seeking to hear me out before slapping me with an extra fee. I definitely recommend this location and their current management."
"Up until yesterday, I would have given life storage a high score. But the last two days have made me post this very negative review. I dont have time to post all the details, but Ill just say that the woman who was at the desk yesterday and today in Adrians absence is NOT pleasant. Taking my business elsewhere!"
"Ilsa Mendez is a class act. She is always nice to me and takes my payments on Broadway even though my storage is on Foster Road. She won an award for 5 years of service. I was not surprised. Keep up the great work!"
"Best managers Ive ever had at a storage facility EVER! Adrian and Elsa have been awesome and the property stays clean and they are always offering a great customer experience!"
"Great Life Storage location! From the outside it looks a little old, but all the indoor installations are great. The team at this location was very easy to work with and gave us the best price. They also have a truck which you can rent from them at a very affordable price. There are two security gates to access Life Storage (one is for small cars only). Every building also has a special access code which gives you that extra security. At the office they sell boxes, tape and everything that you need during a move. I highly recommend this Life Storage location!"
"Great costumer service. Always knew my stuff was safe and protected in the room temperature part of the storage. They even have a truck to help you out wheel you are moving."
"I was with life storage for over 5 years. What should have been 6 months to a year with them turned into 5 years, but didnt mind. It was a great experience. My belongings were in the room temperature part and my stuff never got damaged. They were perfectly located near downtown."
"ilsa is a wonderful representative of the Life Storage Company. I found her to be efficient, professional, and very caring. I am 80 years old and I always appreciated the fact that ilsa treated me with respect. Life Storage is fortunate to have a manager such as ilsa! Please convey my comments to her and place this note in her employee file.
Sincerely, Sue B"
"Ilsa is the BEST Manager and Customer Service person @ the 2300 Broadway location in San Antonio. She goes BEYOND the normal customer care level to make sure we are all well cared for. In these times of many options, I always default to well managed business who truly care. Mario is awesome too! Always helpful. Uncle Bob's Storage is BETTER because of employees such as Ilsa and Mario."
"5 STARS for Mario & Ilsa's GREAT SERVICE. I made a reservation online and received a follow up call right away verifying by move in date, etc. I later had to change my move in date and size of my unit. And both were exceptional. Mario even gave me the time to show me to the units I was considering. VERY HELPFUL staff. You can't go wrong with these guys.
Thanks MARIO & ILSA for all your help.
David V.
Downtown Resident"
"We've had a storage unit here for over a year. The manager has always been very professional and helpful. Has security gates & cameras. Easy to get in and get out. I highly recommend these storage units!"
"Ronnie is AMAZING!!! So helpful and personable. Shes helped us with everything weve needed and made sure we were more than comfortable with storing here. Best customer service Ive experienced in a while. Give her a raise!!"
"After reading many reviews about one of the employees being unpleasant and not very professional, we almost didnt even visit this location! It was so convenient that we figured wed check it out as a last resort. Im so thankful we did because Mario was amazing! He was incredibly helpful, kind and professional. The actual storage unit was very clean and easy to access. Go check them out and ask for Mario!"
"Promote your moving services more. Had I known that you sell boxes and offer a third party service to assist on moving day, such as loading the truck, I would have scheduled everything with your organization rather than UHaul. I didn't find out about all of the services until the day of my move and I was canceling services. I enjoyed doing business with your organization. Thank you. "
"I have all good memories and experiences with this Company. My rate was great, in comparison to the new rates for new rentals. Yet, being old and retired on a set income that never changes, I had to downsize on my items and my spending. Thank you for all the help when I needed it most. It is finally good to tell about something and someone good who isn't out to mess with us. Thank you again"
"The storage unit was clean, perfectly sized and I never worried about my valuables stored there. When I need a storage unit again, I will use Uncle Bob's [Life Storage]!!!"
"The associate was very professional, from the confirmation phone call, through the tour of the facility and complete with the explanation of contract terms. "
"It would be nice if you kept enough money on hand to be able to make change. Other than that it has been an overall good choise to rent from you for the second time ."
"We were in a panic, searching for a place to store our daughters belongings for a few months - with only a few hours to spare.
The staff at Uncle Bob's [Life Storage] was immediately helpful, accurate, and efficient. The unit was beyond expectation in cleanliness - surface, air quality, no insects.
Thanks for your attention to detail"
"Agent handled my needs much quicker than I imagined. I asked to be on a list for a second one, when available and she did call later to advise.
The use of the moving truck is a great perk for using Uncle Bobs [Life Storage]. "
"The staff at the building is never in the office during business hours. Everytime I have come in during business hours I have had to wait a minimum of 15 mins for someone to come and unlock the door to the office (and this is not right at opening yet well after the store is open). The staff is not very friendly and seem like they dont care to ever be there. I have been highly disappointed with the service that has been provided at my storage site. Something needs to be done."
"The gentlemen who assisted with my storage rental needs were very helpful and courteous. I appreciated the fact that they explained everything to me in detail and were conscientious about showing me the available options. Both of the employees who waited on me provided excellent service."
"The manager Don went out of his way to accommodate me and was extremely helpful in helping me determine the size space I needed. His customer service skills are impeccable. I would recommend this facility to any one that is looking for storage.
Thanks"
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving San Antonio and West Fort
Our self storage facility on Broadway St is located north of the McAllister Fwy, between Cunningham Ave and Brahan Blvd, near Brackenridge Park Golf Course. Click here for directions to this Life Storage.
At Life Storage Facility #321, we offer great property security systems and clean, affordable storage units to rent for the residents of West Fort, Longhorn, Martinez, China Grove, and other neighborhoods in San Antonio, TX. Call us with questions, reserve online, or click here to compare other storage units in San Antonio.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental