Storage Units near West Fort in San Antonio, TX 78215

"I have a storage unit here as well as another life storage and the customer service at this one is absolutely unpleasant. I spoke to Ilma, who was nothing but disrespectful & rude. If I didn’t live so close to this unit, I would’ve taken my business elsewhere. I noticed that she somehow had a trophy/award for customer service and I have no idea how she would’ve won that. Terrible customer service."

"Very nice customer service. Pretty great prices and also very flexibility when it comes down to hours and operation. I will continue doing business with them. This was my first time as well. (Key point) communication is key."

"I loved how nice and caring the staff is. They did an amazing job in communicating everything and helping in any way possible. This is my second time using them and I will continue to do so!"

"Friendly customer service!"

"rented a 5x10 unit. It was a headache but anyssa was very helpful"

"I gv this store 5 stars cuz its my store.not only that the staff is awesome. No complaints. Like Today .I went pressed for time, worried about being late or locked out. Stressing. Im grateful that Ilsa was on Today cuz she put my mind at ease. She was very pleasant & easy going. Resolved my situation in no time. She definitely an asset to the company.& if anyone has something bad to say, its probably cuz she didn't give.them their way."

"Close to my home. Convenient. The manager is very nice."

"Great service"

"30 March 2021 - Well! Isnt that amazing. It hasnt even been a year since you guys let someone break into my storage unit and rob me. What am I getting for this increase in rental (200.00)? Has the lock on the main door been fixed. Im in Wisconsin right now trying to close on a house. Wait till I come and get my stuff. The review is going to be well deserved."

"Life Storage on Broadway is spotlessly clean, meticulously maintained, and has the best manager ever! If you need to store your belongings, they will be safe here. You can even rent online so zero contact during the pandemic. But start checking early because their units fill up fast due to all the things I mentioned above."

"Nice and clean. Never any issues."

"Amazing staff and rates. Adrian was so helpful and was there for us for everything. I would definitely come back as a customer. Outstanding customer service!!!"

"Adrian is a rock star and was super helpful getting us all squared away. Highly recommend this location."

"Stored on broadway location for 2.5 years. No humidity or water damage during my stay. Temp controlled room was a bit expensive but worth it to keep your goods dry. Wish they had 24hr access for those of us that work odd hours. Only downside."

"Great place that we’ve used twice now! Elsa is the main up front and shes very kind and so helpful she let us take a dolly and have 10 more miles on the van we rented. So grateful because the van helped us so much and we made two trips without paying extra for miles! Thanks Elsa"

"Great service! Very friendly!! :) def recommend"

"Great facility, always clean and easy to get around! The manager Ilsa is awesome, very helpful, knowledgeable, ready to assist, and easy to work with! This is my second time having a unit at this location in 7 years and Ilsa has been great since day one, highly recommended for anyone with storage needs!!"

"Super accommodating and friendly from the moment you walk in, they are customer service driven. The space felt secure, was easy to access and there always seemed to be someone on site if you had questions.  This is my second time to use the facility and I am so appreciative of how easy they make it to start, but most importantly end your time with them.  Highly recommended!"

"After a strange mixup with a voicemail not being recorded on their system to schedule a payment, Life Storage management at this location worked with me to help get the situation resolved. Their ultimate response made me feel valued as a customer rather than the source of a quick late fee. I especially want to thank Adrian for being attentive, kind, and for seeking to hear me out before slapping me with an extra fee. I definitely recommend this location and their current management."

"Easy! Nice staff! Good pricing and convenient!"

"Up until yesterday, I would have given life storage a high score. But the last two days have made me post this very negative review. I dont have time to post all the details, but Ill just say that the woman who was at the desk yesterday and today in Adrians absence is NOT pleasant. Taking my business elsewhere!"

"Ilsa Mendez is a class act. She is always nice to me and takes my payments on Broadway even though my storage is on Foster Road. She won an award for 5 years of service. I was not surprised. Keep up the great work!"

"Covid policy was grand theft . they do not care about renters."

"Terrific location, clean and safe units, great pricing, and wonderful customer service from Adrian and Ilsa. Highly recommend!"

"Great Amazon locker location"

"Best managers Ive ever had at a storage facility EVER! Adrian and Elsa have been awesome and the property stays clean and they are always offering a great customer experience!"

"Great Life Storage location! From the outside it looks a little old, but all the indoor installations are great. The team at this location was very easy to work with and gave us the best price. They also have a truck which you can rent from them at a very affordable price. There are two security gates to access Life Storage (one is for small cars only). Every building also has a special access code which gives you that extra security. At the office they sell boxes, tape and everything that you need during a move. I highly recommend this Life Storage location!"

"Son muy limpios pero cuando necesite ayuda nadien me hizo casó"

"Great costumer service. Always knew my stuff was safe and protected in the room temperature part of the storage. They even have a truck to help you out wheel you are moving."

"I was with life storage for over 5 years. What should have been 6 months to a year with them turned into 5 years, but didnt mind. It was a great experience. My belongings were in the room temperature part and my stuff never got damaged. They were perfectly located near downtown."

"Great place friendly and very clean"

"Easy form over the internet, called me first thing in the morning. Friendly service and accommodating. Gilbert and I are pleased with Life Storage."

"I think this is a great place to store your valuables. I especially like the security system to access the storages."

"I will use the facility in the future."