Customer Reviews - Life Storage #767, Spring
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We at Life Storage want to maintain the best storage facilities in Spring, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Spring (#767)
4.82 out of 5
based on 34 of our most recent Reviews
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5.0 out of 5
"Mary at Store #767 was so pleasant to deal with, she was so helpful, and made everything really easy. She really is a model manager, and I hope LifeStorage recognizes her as a valuable asset. I will definitely be calling her when it is time to store our new trailer."
June 14, 2018
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- Tom Blackwell-Pres. from Spring, TX
5.0 out of 5
"When I needed to possibly rent an additional storage unit, Diana was more than helpful. She gave me all my options and made her own personal suggestions to resolve the issue I was having. She was correct and we now have 3 storage units. 2 of which are directly across the hall from each other. Perfect!"
May 29, 2018
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- Percussion One Foundation from Spring, TX
4.8 out of 5
"Rent is raised too often in a short period of time. I realize market driven, but, makes me consider...
My location is terrific! Diane and Mary are always helpful and a pleasure to work with. Very professional and a well run facility."
April 30, 2018
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5.0 out of 5
"Diann is awesome. She has exceptional customer service skills. She took us for a tour of the storage units to show us how the units looked. Then when we decided to move ahead she was very professional and helpful in all possible ways to quickly set our account up. Mary was also very helpful in completing the paperwork. Overall great experience."
April 18, 2018
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5.0 out of 5
"The staff is wonderful! Diane and Mary were always so helpful and kind. I would highly recommend this facility. "
March 23, 2018
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5.0 out of 5
"Filling out paperwork online was easy and saved me a some dollars...thanks! The associate manager was very helpful and the store manager called to confirm my reservation and welcome me to the storage center. A very clean storage unit. I am very pleased."
January 28, 2018
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5.0 out of 5
"Rented storage unit because of HARVEY FLOOD Diane and associates were very helpful and kind. "
January 25, 2018
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- Geraldine from SPRING, TX
4.6 out of 5
"The unit was cleaner than other places we looked. Completely satisfied with our unit and access."
December 18, 2017
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4.9 out of 5
"Life Storage is very competitive and safe for my storage needs. I only wish that there was anytime access or special circumstance access since I run a 24/7 business and it’s unknown when I’ll need access to my stored wares."
November 28, 2017
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- Charlotte from Houston, TX
5.0 out of 5
"Overall experience was good. The associate was very professional . Just too much paper work."
October 18, 2017
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5.0 out of 5
"When my property was accidentally damaged by another tenant, the staff let me know promptly - Very much appreciated!"
June 19, 2017
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5.0 out of 5
"I've used the facility several times over the years and I have never had any issues. "
April 23, 2017
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5.0 out of 5
"My Life Storage manager is amazing. She is super helpful and supportive. It's not a simple choice to put your belongings in someone else's care but I am entirely at ease because of the character and personality of the manager overseeing my location (6333 Spring Cypress Rd., Spring TX, 77379). Thanks so much!!"
March 02, 2017
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5.0 out of 5
"I am actually sad to leave as I felt a great sense of security and accommodations at your facility. The manager, Diane, always goes an extra mile and thinks ahead in offering her kind support. Mary also is a very pleasant person. I will miss seeing their happy faces as I used to stop by at least twice a month and say hello. "
January 23, 2017
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5.0 out of 5
"always clean and neat. associates very helpful. best people in the office always friendly been there 2 yrs "
January 23, 2017
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5.0 out of 5
"The associates were very friendly and helpful. We got the space that we needed and it was clean and accessible. Happy with our choice at present."
January 03, 2017
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5.0 out of 5
"Agents were knowledgeable, friendly and very professional. Would recommend this storage facility to anyone. Great customer service and much appreciated."
July 27, 2016
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5.0 out of 5
"I enjoy my manager so much better than the previous one. Previous was always "preoccupied". "
June 30, 2016
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- Richard from South Boardman, MI
5.0 out of 5
"I don't know how you could do better. The yard is clean and Mary did a great job.I will be glad to tell others about Uncle Bobs [Life Storage]."
February 17, 2016
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5.0 out of 5
"Very well maintained and I feel comfortable and safe there. "
November 24, 2015
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3.4 out of 5
"When a customer pays for a months rental and leaves early after a long storage term, they expect and even deserve a pro-rated refund of days not used. It's the only moral and proper way to do business. How very disappointing to pay money for something you aren't using!!
That's a failure to your customers."
November 08, 2015
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5.0 out of 5
"I love all facilities, best manager and there co associaltes"
October 23, 2015
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5.0 out of 5
"The phone contact I made with SHAWN was the reason I decided to use this storage company. Shawn was extremelly polite & very attentive & provided all the information I needed. DIANN was very polite as well and provide GREAT customer service. "
August 30, 2015
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5.0 out of 5
"Diane was fantastic to work with! She was very kind and genuinely cared about us. "
August 26, 2015
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5.0 out of 5
"Front desk woman (brunette in her fifties) was excellent at customer service each of the several times I came in while she was there."
July 23, 2015
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5.0 out of 5
"Diane at the Spring Cypress location was so nice, she deserves a raise"
June 28, 2015
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4.4 out of 5
"The online booking agent booked me a 10x25 that you didn't have when I got there to pay for my reservation. The agent in the store was able to accommodate us with w units to equal the 10x25."
June 26, 2015
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5.0 out of 5
"Nice people to do business with. You have a great company"
April 28, 2015
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- Patricia Trish from Tomball, TX
4.9 out of 5
"If possible I used to get telephone call reminders. That was a nice thing "
April 18, 2015
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4.1 out of 5
"Uncles Bobs had the storage I needed when I needed it. The employees were very helpful and provided me with information on discounts through the website. "
March 27, 2015
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5.0 out of 5
"I know how to treat a customer, and the ladies (Karen and Monica or Megan) treated me just right. Also, they went the extra mile and offered help even though I didn't need any. Very, very conscientious and professional."
March 26, 2015
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4.0 out of 5
"Automatic sliding doors to hallways would be a nice property improvement"
December 29, 2014
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- Richard from Spring, Texas
5.0 out of 5
"Pleasant and competent service. Great team at this location."
November 27, 2014
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3.9 out of 5
"Long-time renter with Four Seasons Self Storage. Since acquisition by Uncle Bob's is new, responses may or may not change with experience."
November 25, 2014
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