Storage Units near Briarforest in Houston, TX 77077

"Louise was awesome and very professional. The facility is very clean and even smells good. Very great customer service."

"Facility is well kept and clean. Louise was very friendly and helpful while renting the unit. Good AC in storage area."

"I have stored stuff for over then years thru several name changes. I am getting frustrated with their changes in late fees. Instead of being a fixed rate it is now a percentage of your unit rent. I have several units the same size with different rates. Even though they have security my units have been vandalized several times since I have been there. I sometime wait until the 5th to avoid late fees. Until recently if I paid before 12am online I would not incur a late charge. Now I am told online payments have to be made before 6 pm our time to avoid late fees being assessed. A written or verbal notice of these changes would have been greatly appreciated since I am a long term customer."

"Their Great service marketing and hospitality gives me peace of mind."

"The facility is new and clean. I got the first month for $29."

"VERY HELPFUL, PRICE PERFECTLY , MINUS ALL THE FEES , LOL"

"Very friendly staffs and good customer service"

"Great customer service!"

"The spaces are very clean and the manager was extremely courteous and helpful. I can definitely say it was money well spent. 🙂"

"The people over here welcome and easy to deal with, very attentive and helpful! Glad I came here!!"

"Cuando tome un storage con ustedes, me atendieron muy bien, ahora les diré., la remodelación del cemento apesta, los tipos del cemento están perdiendo tiempo en buscar tesoros o pretroleo o que díablos, veo que son peor que tortugas le está llevando demaciado tiempo."

"Dabriel C. was a big help showing me around and informing me about the property. Much appreciated!"

"Dabriel was amazing, she was so patient with my two kids and I. She walked me through everything I needed to know. The space was more than enough to fit all my things."

"Would 100% NOT recommend storing anything important here. I store one of our cars here in between finding a house and we had a family member who ended up needing the vehicle this weekend through next week. So we go up there to get it and low and behold they started a huge construction project WITHOUT SAYING ANYTHING to ANY of the tenants. I asked the manager if they would pro-rate our rent for the month for as long as this took and she immediately said no "because technically your vehicle is stored". Could not have been more useless and unhelpful. As soon as this is done I am removing my vehicle and never renting from them again. Terrible business practice, you have to let your customers know before you do a huge construction project that completely removes access to your units you rent out. What a freaking joke this situaiton is."

"Lugar bien seguro."

"Awesome!!"

"They need to have dollys, U-boats, and other moving equipment available for customers to use."

"Love it very nice 💜"

"Very pleasant experience. They were friendly and the process was very easy!!"

"Me.Louise Was So Helpfull !! Thankyou for being so nice!!"

"Louise was very kind and helpful in assisting me with my move in. The original unit wasn’t big enough for me to put in all my things, and she was very quick to find me a bigger one at a good price. Would visit again!"

"Easy to work with."

"It was ok until, someone burnt down one unit then spreaded throughout, they didn't pay for us to move our things, had to get a truck and new storage all at my expense, SMH!"

"Louise is goes above and beyond her job to make sure you feel welcomed and right at home! She greets and welcomes anyone merely coming in to store their items ! Had the best experience with her! And customer service and being treated with respect at places I am spending money at is of the most importance !dHappy to switch from the Katy location ."

"Awesome customer service Louise! I love this location="

"Tamira helped me navigate through some obstacles with ease, professionalism and a great attitude. THANK YOU!"

"Fast, easy and efficient."

"Louise gave me a very good customer service."

"Great customer service ."

"The manager is super awesome! Great job Tamir ! d"

"Hello! I just moved in and Tamir was a great help! Thanks for everything."

"I was very impressed with the quality of service from the staff. Tamir took really good care of me. Great customer service and beautiful smile. =B"

"I appreciated the patience Ms. Tamir had with me while assisting me. She greeted me with a smile and was very professional. Great Job ma'am."

"I made an in store reservation around noon time today when I was advised by Tamir when I come in for 4:30 the rental would be due for return between 4:30 - 9 on next day, she also explained about the $100 deposit and $19.95 rental and $19.95 collision, so when I returned to pick up the van after checking mileage and about to drive off that's when she tells me the van is due back in the morning which totally caught me off guard, she did not explain the rentals are in 6 hour interval slots, this put me in a very bad position considering the time constraint emergency situation I'm in, had she explained to me about this earlier I would have made different arrangement."

"Excellent Customer Service from Louise = "

"Louise Ozor was a good person to talk at life storage n helpful"

"LOUISE I like her, she work hard,"

"This location is the WORST. I have photos of my storage in a horrible condition in which I didn't leave it in. It's like the ceiling completely fell down and all of my bedding got ruined. I paid my bill including late fees!!! show up with my movers and there was still a lock on my storage. Talk about a waste of money and inconvenience!"

"La chica que me atendió fue muy amable = "

"Set up done online. Great Prices, Great customer service. Easy and painless move in."

"It was a great experience."

"Very easy and convenient reservation and economical storage space to fit your needs!"

"Customer service was great and renting was fast and easy... but there were some concerns in the fact that a few of the spaces were really damaged (like fire or someone broke in) please take consideration when deciding on this location for storage services."

"I have yet to place my items in the storage space but Louise has been so incredibly helpful and gives excellent customer service!"

"I had a very pleasant experience! If I could give them more stars I would. I can tell that Louise really cares about her job."

"Great customer service"

"Folks, as you read thru these dozens of bogus reviews wondering if you should rent from Life Storage. Just think about this- all these bogus reviews which ALL mention the employee by name, is essentially a fraud, you might even say, a lie- FALSE, DECEPTIVE, ILLEGAL ADVERTISING. But this is essentially an advertisement for Life Storage. They want to look good. That's understandable. Unfortunately, if YOU are paying attention, and you start to think to yourself- these reviews are odd. For instance, why do 100% of them include the employees first name? Think to yourself-, do I want to do business with a company that lies to me to get my business. That's for you to decide."

"Louise was very professional and helped me to get set up with all of my storage needs. She was able to answer all of my questions and I really appreciate all of her help!"

"coming in the self storage looking for a space last minute. Louise was such great help. The space I reserved was not big enough, so last minute she stay after operating hrs to help me pick a unit big enough for my items, with absolutely no problem!. I really appreciate her customers service skills"