Storage Units near Briarforest in Houston, TX 77077

"We were affected by the fire. I cannot say enough about all the people who contacted me, worked with me (and my husband) in dealing with oh so much that has to transpire in dealing with the aftermath. I cannot , and I repeat CANNOT REPEAT HOW WELL AND HOW SMOOTHLY everything went through this incredibly stressful time!"

"My Westheimer unit was near the fire. When I had to come in 3 times to take care of my belongings, trash, move out; the contractors were extremely helpful along with staff to assist at that difficult time. They loaded (with my son), held out the big trash bags, offered every courtesy."

"I love the service and attention I receive when I come in. The associate greets me by name without looking at the system, and is always friendly. I'm treated like family not just a customer."

"The only complaint is that sometimes the door lock to enter my building section does not accept the code at the first trial. I have to do it two or three times until it unlocks. Thank you."

"Staff is very courteous, whether in person or by phone. Always quick to help."

"You did exceed my expectation...quite a comely and attentive Store representative...i immediately felt safe and i couldn't ask for more...it's already been weeks now and i'm so glad i chose Life storage in this location and not forgetting a good deal with one free month. A big thank you!"

"CANDANCE WAS THE PERSON I DEALT WITH AND SHE WAS VERY GOOD. SHE KNEW HER JOB VERY WELL AND WAS VERY DETAILED AND INFORMATIVE."

"I just love the young lady who helped me. She was awesome and extremely intelligent. I will come please keep her on. Board for she will bring you many clients."

"This is my second time storing with life storage. Love how convenient the entire process is and the staff is friendly"

"you met them and personnel has been polite and efficient! Thanks and service will be used for a few months more??"

"Cynthia was very knowledgeable and helpful. I truly appreciate her, she made my moving experience a little less stressful."

"Having never had to use a storage facility I didn't really have any expectations but your employees were very assuring of security and cleanliness and the whole experience was quite impressive from the beginning to the end. Always pleasant! Keep up the good work across the board!"

"You should reward your long term customers with a discount on cost. "

"Cynthia, the manager and Raki were extremely pleasant and professional. Always helpful and courteous. "

"I was very happy that I didn't have to worry about rodents or insects the entire time I had my items in storage. I really appreciated being able to pay online as well. I would use Uncle Bob's Storage again if I ever needed storage in the future. Thanks."

"At the time I was in a rough spot (post divorce) and needed a place to "hold my stuff" until I could get settled. Well it was years later before I was able to get rid of the use for my storage but I am grateful that Uncle Bob's [Life Storage] was there, nice and convenient for me and most importantly kept my stuff safe for me until I was ready to make the next step. Thank you....everyone has been super nice and the place was always immaculate! "

"Both times I went in to speak to an associate, she wasn't there and it was past the time indicated she'd be back. Lunchtimes should be a specific timeframe to prevent this. The original space I was given had stuff in it."

"So far I am totally satisfied with my storage and the way I was treated."

"Was very helpful; Recommendation depends on location but this location was good."

"The manager there went above and beyond to get my storage and checked on the truck that was at another property to make sure it was ready for me to pick up to get my things moved to storage.She was very nice and handle her business very well."

"We have been storing our household items at Uncle Bob's for a little over a year. We recently had a concern with our storage units. The assistant manager on site worked hard to correct the situation. The District Manager called us to follow up on our concern and to make certain that the problem was corrected to our satisfaction. He respectfully listened and responded by offering us a partial refund on our previous month rent. Uncle Bob's customer service is exemplary. We will continue to use them with confidence and will not hesitate to recommend them."

"I have had the pleasure of meeting a few of the associates and they were more than what I expected in helping me. Thanks for a great experience."

"I have rented two units, several months apart, and both times I had wonderful experience with Nicole. She handled things very efficiently and professionally but I most appreciated her friendly manner! I have had to call Nicole several times with questions and to update my billing info and she has been very helpful to me. What an ideal employee to have when dealing with us - stressed out by moving - so calm and reassuring!"

"The facility was run much better after Uncle Bob [Life Storage] bought it"

"Customer Service was outstanding. The associate was very helpful, efficient and patient."

"I have never used storage previously and chose this location and your company because of the positive online reviews. The staff at the location were genuinely helping me both on the phone with my initial inquiry and in person."

"You guys ROCK!! My impression of a Self Storage place has been greatly improved...I won't settle for anything less in the future!!"

"The customer service was great and storage space is just the size I need. "

"Excellent service, the use of the truck was a lifesaver! Brillant idea, thank you."

"Customer service at it's finest! I was greeted promptly and treated very kindly. Cynthia is so sweet and thoroughly explained everything to me. I will refer all my friends and family here. "

"The representative offered a bigger space after inquiring into my belongings. She showed me the space, and allowed me to make the decision without being aggressive. Both representatives were friendly, and very helpful. "

"Your Store Manager Cynthia was very helpful and professional. "

"I am pleased with the facility. Very neat and clean. Property always looks great."

"The agreement on the phone was not available in person and caused a longer wait however the Manager was really helpful and a true joy"

"Temperature in my climate controlled building in the summer is about 80 degrees - it should be at least 77 degrees."

"Lynette and Nicole are always very pleasant and helpful."

"the 2 women in the office that greeted and assisted me was wonderful, accommodating...I couldn't have asked for better service"

"Your customer service is Divine. Thank you tremendously."

"Lynette is very personable and an asset to your organization. Regards, Paula"

"As mentioned in the survey. Your empoyees are always kind and professional. Keep up the good work. I also like the way they are cautious about giving out tennant's secure information. Good job!!!"

"I don't visit my stuff very often but the staff is always helpful when I do."

"Chris is an Awesome Manager who is always helpful and pleasant. He is a true asset to Uncle Bob's Storage. "

"Kela was very helpful and she had one of the BEST attitudes when it comes ti helping people and doing her job"

"I reside in Fort Worth and deal with the folks at Uncle Bob's in Houston only by telephone and through the mail. In every instance where I have had a need to communicate with the staff at Uncle Bob's they have been extremely courteous and helpful. I am totally satisfied with the service provided by Uncle Bob's."