Customer Reviews - Life Storage #770, Houston
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We at Life Storage want to maintain the best storage facilities in Houston, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Houston (#770)
4.76 out of 5
based on 28 of our most recent Reviews
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5.0 out of 5
"Mervin and Ranel were great. Very professional gentlemen and informative."
January 30, 2018
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- Virginia from Deer Park, TX
5.0 out of 5
"I had a great experience. I will definitely use your facility again and recommend Life Storage to friends. "
January 26, 2017
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- Trezzmond from Houston, TX
5.0 out of 5
"The the store manager helped me out with everything I needed to know."
October 27, 2016
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5.0 out of 5
"My time at the storage was excellent...I have no complaints"
September 23, 2016
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5.0 out of 5
"Everything was great during our stay using your facilities for 2 years.
Keep up the good work!!!!"
September 23, 2016
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5.0 out of 5
"Friendly staff! Mervin has helped me with credit card and information changes. I appreciate the courtesy."
September 20, 2016
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5.0 out of 5
"Everything was more than adequate, the price for the size of the space was competitive for the area. The staff is knowledgeable and friendly. I will be using Uncle Bob's for any future storage needs, in addition to my current needs. "
June 21, 2016
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5.0 out of 5
"Uncle Bob's storage was everything & more than I expected. The staff,all of them, were always courteous and received you with a smile.
In my situation, Melvin, went beyond his job description, and made special efforts to take care of my needs. Security was excellent, specifically when I was called to notify me immediately when security was compromised on 1 of my units.
Thanks Uncle Bob's.
Ronnie "
May 23, 2016
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5.0 out of 5
"Store #770 is the best storage I ever saw. I did shop before renting, and I was very pleasantly surprised by the cleanness of the premises, care and professionalism of the management team, attention to Uncle Bob's client needs. Professional attitude of the Manager of the Store #770 is truly exceptional. This store and managing team can easily be the face of Uncle Bob's storage facilities nationwide. "
May 03, 2016
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5.0 out of 5
"Space was available, the price was great, and the associate was awesome."
April 27, 2016
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5.0 out of 5
"The associate (Melvin)...hopefully that's his name, was very helpful and willing to assist us with any and all of our storage/packing needs.
Thank you Uncle Bobs Storage for meeting and exceeding my needs."
April 09, 2016
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3.2 out of 5
"I was upset that the associate didn't even try to offer some form of refund when I told her that I only used the unit for three days in March."
March 23, 2016
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5.0 out of 5
"I was unaware of how tall the inside rooms were, a definite plus."
March 22, 2016
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5.0 out of 5
"Manager was very patient with me an even allowed me to call a few other stores to see if I could get a better deal. He answered all my questions and was VERY courteous."
March 09, 2016
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5.0 out of 5
"I think you should give a discount to those of us that have been there for years!!
I think the website is amazing....so user friendly...the best!! "
January 30, 2016
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4.4 out of 5
"I would like to be able to split my payment. There should be a way to do so. "
November 27, 2015
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3.3 out of 5
"You have signs stating you have dollies for the customers to use. Y'all have signs stating they are available in a certain room, but there are never any dollies in or around the area. "
July 31, 2015
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5.0 out of 5
"we have a very nice staff I just wish we had a trash dumpster!"
May 27, 2015
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4.6 out of 5
"Can't improve with what is above satisfactory. Keep up the good work."
May 27, 2015
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5.0 out of 5
"Facility was cleaner and more secure than I expected. 52 security camera!"
May 19, 2015
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5.0 out of 5
"Awesome staff! Always a pleasure when I stop by to make payment."
April 05, 2015
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4.4 out of 5
"Your trash bin was always locked. There were a couple of times we wanted to throw some trash but couldn't because there was no place to throw it in. We had to take it with us. "
April 02, 2015
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4.7 out of 5
"The workers were very informative, knowledgeable and helpful..I appreciate the time they took out with to explain the property."
March 27, 2015
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5.0 out of 5
"Everyone was friendly and helpful and I was surprised at how clean the property and my storage unit is. I have not leased a storage unit in years."
March 26, 2015
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5.0 out of 5
"Extremely happy with your application and how easy it is to make a payment."
January 03, 2015
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5.0 out of 5
"No, it is a very nice, clean well managed business.
Thank you"
November 25, 2014
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- Derrell from Pearland, TX
5.0 out of 5
"Representives of company were very helpful during transition from one system to the new one."
November 20, 2014
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3.8 out of 5
"For being a long time, paying on-time customer my rate sure goes up often"
November 17, 2014
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