A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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We at Life Storage want to maintain the best storage facilities in Houston, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Great facilities. Completely happy with the space and the usability of keypad entry and elevator access…. 2 reasons it wasn’t a full five-stars was (1) the rent increased incrementally while I was overseas and (2) the front desk staff was a bit abrasive."
"Debbie was kind and generous, I strongly advice people to come and visit. make sure you ask for Debbie for the best service. Most definitely I will be coming back."
"I have never rented a unit in the past. I when to this location and worked with Debbie Garvin, and she did such a terrific job! She made everything easy and we were moving in boxes with in minutes.... Thank You! Tom"
"Desperately needed a Uhaul at crunch time with all other locations booked, and Debbie came through in the clutch for us with a reservation right before closing time. Was really thankful for that. They were very friendly and helpful."
"Debbie Garvin was very informative and knowledgeable about the products and services offered through your company. She was extremely helpful and pleasant. I would highly recommend this location and her to any individual needing storage assistance."
"Debbie was so helpful in helping me choose a unit that was best for me and my needs. She was patient and understanding and made the process smooth and easy!! Thank you Debbie for all your help!!"
"I walked in unannounced and Debbie and Shannon dropped everything to help me. I already had a Jeep full. They showed me available units, set up the paperwork and got me a key. They were efficient and kind and truly helped make a difference!"
"I had great service this last week from Debbie at Lofe Storage. She quick, helpful, and knowledgeable. I appreciate all her efforts with moving my belongings into storage."
"Debbie was wonderful! She called another store to make sure we got the best rate. Patricia at that store was SUPER nice and very accommodating. Thank you, ladies!!"
"Beware of using Life Storage !!!!
They are up charging the storage units up to triple the cost written online....using the excuse they are in high demand. This is PRICE GOUGING during a pandemic. The online reviews are HIGHLY managed. You cannot leave a review unless you go through them online but I plan to go around them and use YELP to make the everyone aware of this price gouging and unprofessional exploitation of the customers as well as here. Please be aware and steer clear of this business."
"Debbie is very friendly,and very helpful information. The facility is nice and clean and very friendly. Excellent customer service. Very satisfied life storage renter."
"Great experience with life storage! They were able to provide a free truck for 23 hours. I was able to move in the same day I purchased my storage unit. The price is very much affordable. Staff was super friendly and helpful with all of my questions. I will definitely continue renting from them! I have not had this great of an experience with any other storage places. Highly recommend!!"
"We had a wonderful experience with Debbie and Jose! They helped us move from a smaller unit into a larger unit and they were so kind. I highly recommended this location."
"Jose was friendly, fast patient and informative! I am thankful for all his help and would recommend this place to friends and family if they ever needed!"
"Manager Debbie was so helpful. She assisted me with finding the space I needed. The office is clean, the grounds are clean, the facility is clean and well kept. The pricing options are great. It's well lit and secured. Debbie showed us a few options and offered products we could use for our move but did not pressure us. I'm glad I found this place. The customer service is superb. I felt welcomed and my business seemed genuinely appreciated."
"Spectacular customer service. Manager Debbie was professional and caring. I left feeling my belongings were secure and in the right establishment. Insurance was affordable, location is perfect and property is immaculate. Highly recommend if you want to be treated with care. Thank you for making this move stress free."
"That was a lovely blessing experience the costumer seevixe was absolutely amazing the warm kindn
ess of helpful to me was incredible they provided me the right fit for my things to move in .
I will highly recommend this to anyone."
"We rented a space at a different location but the manager here Debbie rented us a moving truck. She was very pleasant and informative about our rental. Great customer service!!"
"Debbie was a great help over the phone and then again in person. Everything was explained well. I came on my lunch break and I was able to get setup and finish in time to get back to work."
"I walked into life storage and met Miss Debbie. She was very warm and welcoming and I felt like I received excellent service. I highly recommend using life storage at this location."
"I visit this storage on 02/22/20 and was greeted by a nice man who went over everything with me, he truly made my experience fast simple and no hassle. The property is beautiful. Employee was awesome."
"Good rates, climate controlled, clean facilities.
When we moved and no longer needed storage, a rep called after seeing the vacant unit the same day and cancelled my policy so I wouldn't be charged further.
(I probably would have forgotten to cancel in time to avoid another charge, so I greatly appreciated the call!)"
"I am not one who usually writes reviews, but I have to write a review concerning a particular employee at Life Storage.
Robin (spelling?) was exceptional, professional and kind. I inquired about a unit without prior knowledge; she was very patient and thorough about the available units, the pricing, size, climate controlled or not.
I have never experienced such great customer service. I am appalled with how she treated me with such respect and kindness. I will be definitely renting a unit, and have let some of my buddies know of this location.
Great job!!"
"Robeyn was an amazing help with providing me twith the information that i needed about the proper storage for my stuff. She was very friendly and knowledgeable."
"Robeyn is simply AMAZING!! I literally wonder in just looking for a possible place to store.. Even though the size I was looking for she didnt have Ms Hall did not stop looking! She pulled out her personal phone and helped me locate a great facility that had exactly what I needed!! Talk about OutStanding customer service!"
"The service was amazing and they also helped me save money by letting me know all the deals and offers without me even having to ask. Also, by working with me to help me realize I didn't need all the extra I had planned to waste money on. Robeyn, our helper was amazing and they just gotten one more long term customer!"
"For a Sunday Miss Hall was a hoot! From the moment I walked in I felt completely taken cared of! She made this whole process So easy I will be storing at this location from here on out."
"Robeyn is just funny & a joy to talk to , I was confused a lil bit about what storage unit I should pick but she gave me walk through & showed the exact one I needed , she is awesome"
"There are a couple of people at the location that I have my storage that I would like to acknowledge but for the life of me I can not remember there names. One is the manager (male) the other person (female) I think her name is Pat or maybe Carol she was transferred to another location about ,5 months ago but she is still with the company. They have always been professional, caring and understanding. They deserve a RAISE!!"
"Robeyn was very friendly and welcoming. She listened to my needs and gave me some options. Once we narrowed down what I might need she took me to look at the facility its was very clean. They were having elevator problems at the time and Robeyn had to do some running around to get me into the units. She was very apologetic and assured not everyday was as crazy as today. Over all the price of unit and most of all her customer service was outstanding. I returned a few days after looking and proceeded with the unit."
"I went in to life's storage looking for something that was reasonable in price and Robeyn was amazing she explained the pricing and the process of everything. Robeyn explained to me that the storage boxes where made spacificly for storage and that's they do not mold. Robeyn was very knowledgeable and confident about the product she was selling and amazing thank you so much."
"Ms Robeyn was awesome! Me and my mother came in and she greated us almost as soon as we walked in the door, with an office full! She took her time with the customers and made sure they understood everything, she did the same with me and my mother! Robeyn was so kind also told me everything I would need when ready to move! Even recommended these movers ! Simply amazing!! Thanks robeyn!! Your customer service or should I say customer care, was much appreciated! I will be storing here for years to come!!!"
"Robeyn rocks!! She has the best customer service etiquette. Very friendly, always smiling and is great at multi-tasking. Keep up the good work Robeyn!!"
"Patricia was so helpful and the process was so quick... the lady i talk to on the phone, that give me the good deal was very helpful too but i cant remember her name."
"u have been really great every since i have been storing my stuff in ur storage pace and u have been very kind in seeing to my needs and ur staff at my storage place has been the greatest in meeting my needs and even when i need of a little help and that is why i would only choose ur stores to store my things from this day forward!!!! thanks a million to u and ur great staff in meeting all my storage needs!!!"
"Milann helped me when I went to rent my unit. Even though she was helping another customer when I arrived, she acknowledged me and helped me feel welcome. She was friendly, professional, and knowledgeable. I really appreciated her customer service. "
"I originally signed up for a much smaller space and once I realized it was not going to work Milan already knew of the perfect space. It was right around the corner on the same floor. New space still extremely reasonable in size as well as price. I really appreciated her assistance."
"We spoke with both Milann and Marcus and they were equally very helpful and genuinely friendly and knowledgeable. I'm sure we will be very satisfied with our storage unit and with the office staff at this location. "
"Restroom needed toilet paper and paper towels on three seperate visits. Employees said there was a problem with the company that delivers them, but still.."
"I was quoted a price for a specific unit on the phone and promised it would be held, but when I arrived at the office that unit was not available even though I had confirmation number. I ended up having to rent an unnecessarily large unit which was much more expensive."
"Thank you for keeping my stuff safe for so many years and especially thank you for keeping the place rodent free. Since I was too far to visit my stuff on a regular basis, I was concerned that rodents would have gotten into everything but that was not the case. Everything was just as I had left it on my last visit to Houston, 4 years prior. Keep up the great work!"
"It’s a great store with great customer service. Couldn’t be happier with Uncle Bob’s!
I’ve used storage services with your competitors in the past, and never again. Always recommend you guys!"
"No ... I'm happy with the Jersey Village location. It's a minimum of 15 miles and 20-25 minute drive on an extra-busy freeway, but I haven't seen another Uncle Bob's facility closer to my residence that I'm willing to switch to.
Diane has always been especially nice and helpful to me; also, her relief person whose name I don't recall (gentleman has a heavy accent). He, too, is always most pleasant and willing to assist.
"
"I accidentally left my unit not completely lock and I was notified immediately . It was nice that the staff make sure everything. Is secured . For that I'm. Grateful "
"I love the fact that the carts are left unlocked. Everyone seems to be considerate to put them back when finished. It is a great addition to our experience!"
"I have had a space here for over 9 years. I do not get in very often, but when I went in this afternoon I noticed some very nice changes. More security coverage and I had not been aware that I could pay online.
The only thing I could think of that would be better would be to clean some of my "stuff" out and pay less each month."
"Diana is a professional yet, very attentive to my needs and answered all of my concerns with knowledgeable and sincere responses. I am very pleased that I chose Uncle Bob's location, it's further than I thought but Diana and the up keep of the facility made it worth the trip."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Houston and Jersey Village
Our self storage facility on W Sam Houston Pkwy N is located northeast of the U.S. 290, between Philippine St and Equador St, near Clark Henry Park Pavillion. Click here for directions to this Life Storage.
At Life Storage Facility #389, we offer great property security systems and clean, affordable storage units to rent for the residents of Jersey Village, Westbridge, Willowbridge, Stonebridge Village, and other neighborhoods in Houston, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: Closed
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 5:00 am - 10:00 pm
Tuesday: 5:00 am - 10:00 pm
Wednesday: 5:00 am - 10:00 pm
Thursday: 5:00 am - 10:00 pm
Friday: 5:00 am - 10:00 pm
Saturday: 5:00 am - 10:00 pm
Sunday: 5:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
