Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Customer Reviews - Life Storage #389, Houston
We at Life Storage want to maintain the best storage facilities in Houston, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"There are a couple of people at the location that I have my storage that I would like to acknowledge but for the life of me I can not remember there names. One is the manager (male) the other person (female) I think her name is Pat or maybe Carol she was transferred to another location about ,5 months ago but she is still with the company. They have always been professional, caring and understanding. They deserve a RAISE!!"
"Patricia was so helpful and the process was so quick... the lady i talk to on the phone, that give me the good deal was very helpful too but i cant remember her name."
"u have been really great every since i have been storing my stuff in ur storage pace and u have been very kind in seeing to my needs and ur staff at my storage place has been the greatest in meeting my needs and even when i need of a little help and that is why i would only choose ur stores to store my things from this day forward!!!! thanks a million to u and ur great staff in meeting all my storage needs!!!"
"Milann helped me when I went to rent my unit. Even though she was helping another customer when I arrived, she acknowledged me and helped me feel welcome. She was friendly, professional, and knowledgeable. I really appreciated her customer service. "
"I originally signed up for a much smaller space and once I realized it was not going to work Milan already knew of the perfect space. It was right around the corner on the same floor. New space still extremely reasonable in size as well as price. I really appreciated her assistance."
"We spoke with both Milann and Marcus and they were equally very helpful and genuinely friendly and knowledgeable. I'm sure we will be very satisfied with our storage unit and with the office staff at this location. "
"Restroom needed toilet paper and paper towels on three seperate visits. Employees said there was a problem with the company that delivers them, but still.."
"I was quoted a price for a specific unit on the phone and promised it would be held, but when I arrived at the office that unit was not available even though I had confirmation number. I ended up having to rent an unnecessarily large unit which was much more expensive."
"Thank you for keeping my stuff safe for so many years and especially thank you for keeping the place rodent free. Since I was too far to visit my stuff on a regular basis, I was concerned that rodents would have gotten into everything but that was not the case. Everything was just as I had left it on my last visit to Houston, 4 years prior. Keep up the great work!"
"It’s a great store with great customer service. Couldn’t be happier with Uncle Bob’s!
I’ve used storage services with your competitors in the past, and never again. Always recommend you guys!"
"No ... I'm happy with the Jersey Village location. It's a minimum of 15 miles and 20-25 minute drive on an extra-busy freeway, but I haven't seen another Uncle Bob's facility closer to my residence that I'm willing to switch to.
Diane has always been especially nice and helpful to me; also, her relief person whose name I don't recall (gentleman has a heavy accent). He, too, is always most pleasant and willing to assist.
"
"I accidentally left my unit not completely lock and I was notified immediately . It was nice that the staff make sure everything. Is secured . For that I'm. Grateful "
"I love the fact that the carts are left unlocked. Everyone seems to be considerate to put them back when finished. It is a great addition to our experience!"
"I have had a space here for over 9 years. I do not get in very often, but when I went in this afternoon I noticed some very nice changes. More security coverage and I had not been aware that I could pay online.
The only thing I could think of that would be better would be to clean some of my "stuff" out and pay less each month."
"Diana is a professional yet, very attentive to my needs and answered all of my concerns with knowledgeable and sincere responses. I am very pleased that I chose Uncle Bob's location, it's further than I thought but Diana and the up keep of the facility made it worth the trip."
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
Rent Now and get instant access
Need your space right now? We can do that!
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Houston and Jersey Village
Our self storage facility on W Sam Houston Pkwy N is located northeast of the U.S. 290, between Philippine St and Equador St, near Clark Henry Park Pavillion. Click here for directions.
At Life Storage Facility #389, we offer great property security systems and clean, affordable storage units to rent for the residents of Jersey Village, Westbridge, Willowbridge, Stonebridge Village, and other neighborhoods in Houston, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental
