Customer Reviews - Life Storage #752, Fort Worth
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We at Life Storage want to maintain the best storage facilities in Fort Worth, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Fort Worth (#752)
4.92 out of 5
based on 53 of our most recent Reviews
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- Connie from Oklahoma City, OK
5.0 out of 5
"This team is astounding. My requests were unusual, and every one of them were met with above excellent service. Friendly, kind, and professional. Thank You!"
November 25, 2018
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- Linda from Fort Worth, TX
5.0 out of 5
"I was in a bind as my tables and chairs didn’t fit in my uhaul, the office was helpful in letting me come back the next day from out of town to get them without hesitation or fee. Thank you!"
November 24, 2018
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5.0 out of 5
"Lori, the property manager, always had a smile on her face. She was extremely professional and friendly, with something nice to say."
May 23, 2018
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- Kathleen from Ft Worth, TX
5.0 out of 5
"Lori at 5900 Bryant Irvin is so helpful and knowing how careful And diligent she is about her work and her customers made me feel really comfortable about leaving my shipment in her car.
She's a real credit to Life Storage"
May 23, 2018
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- Sandra from Fort Worth, TX
4.6 out of 5
"Lori is very helpfully when i needed. She is always cheerful and there. I can count on her help with anything."
April 24, 2018
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- Jessica from Fort Worth, TX
5.0 out of 5
"Ms. Laurie at my location looks out for me and is friendly and awesome!"
April 19, 2018
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5.0 out of 5
"The customer service that I have experienced from two of your locations has been outstanding. As a result of the ladies in Fort Worth, I will continue to recommend Life Storage to friends and relatives in cities around the country. "
December 28, 2017
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5.0 out of 5
"I was unfortunately having to put all her of my belongings in storage because I had not found another place to live. Lori was friendly and knowledgeable and she took this stress from me and kept it from being just one more thing."
December 28, 2017
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5.0 out of 5
"I can't express enough how I was impressed with the customer service. I haven't seen this wonderful level of customer service in years. She treated us like part of the family. I don't need storage again but I just may get a unit just for the customer service. I don't remember her na.e but she was wonderful.
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November 23, 2017
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5.0 out of 5
"Laurie was great! She was a big help during a difficult time for me. She was professional and compassionate at the same time. I really enjoyed seeing her when I visited my storage unit. thank you. She is a Keeper!!"
October 27, 2017
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- Shannon from Fort Worth, TX
5.0 out of 5
"I feel like the property was very well maintained. The woman in charge (Laurie?) of my location (Bryant Irvin Road, Fort Worth, TX) was knowledgeable, friendly and very helpful. She always knew if I had recently visited my unit. I like that she kept a close watch on the property.
It is because of her that I rented our unit. I felt like my belongings would be safe there. We even paid more for our unit at LifeStorage than other storage facilities located near by, but I definitely felt it was worth it! I will highly recommend LifeStorage - especially the location we were at. "
August 24, 2017
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- Lindsay from Fort Worth, TX
5.0 out of 5
"Laurie is a wonderful manager - she's seen me out working at my unit in the crappy Texas summer heat and brought cold water by on a number of occasions. She's been very attentive to whatever needs or questions I've had and even helped me load up items for disposal in my vehicle. I didn't have any tremendous expectations walking in, but she's blown any and all of them out of the water!"
July 26, 2017
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- Lori Martin from Fort Worth, TX
5.0 out of 5
"Manager is top notch. Always smiling. Always willing to help. Always ready with a bottle of cold water."
July 23, 2017
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- Patricia from Fort Worth, TX
4.2 out of 5
"My expectations were very well met. The device agent was a tremendous help."
July 18, 2017
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- J Michael from Fort Worth, TX
5.0 out of 5
"The lady who runs my unit's location on Bryant Irving Fort Worth is excellent and hard working."
June 27, 2017
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5.0 out of 5
"Your onside manager Lori is THE best. I have had many storage units over the last 30 years with other companies and with Uncle Bobs. HOWEVER, she is the first manager of any that has actually made me feel secure and worry free to store my keepsakes. She is professional , extremely friendly and helpful and ALWAYS keeps the property neat and clean.
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May 31, 2017
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- William from Fort Worth, TX
5.0 out of 5
"It was just a great experience all around. no complaints."
May 25, 2017
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- Jerri from Fort Worth, TX
5.0 out of 5
"Moving is always a mess and Tom with Life Storage was so great to help me!!
I appreciate all of his help and great service. Thanks Tom"
January 24, 2017
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- Kay from Corpus Christi, TX
5.0 out of 5
"Lori is fantastic. Everyone made me feel like I was the most special person renting from Uncle Bob's. As a lone little old lady, I always felt safe and secure in your facility. ????"
December 23, 2016
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- Cathleen from Abilene, TX
5.0 out of 5
"Kathy was great! She helped lower the stress of our situation by being flexible and helpful. We will return again! She did great!"
October 24, 2016
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- Tammy from Fort Worth, TX
5.0 out of 5
"she was very, very nice an helpful, very professional,an the place looked great."
October 22, 2016
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5.0 out of 5
"Your agent was very professional and does a great job."
October 19, 2016
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- Sandy from Fort Worth, TX
5.0 out of 5
"Lauri is very professional and thorough in everything she does. She should get a raise in salary!
Thank you!"
September 26, 2016
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- Sandy from Fort Worth, TX
5.0 out of 5
"I had a storage on Bryant Irving in Fort Worth , Texas and Laurie was great. I am not sure if that is the correct spelling. "
September 24, 2016
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- Diane from Fort Worth, TX
4.8 out of 5
"Good to see you want to know what customers think...thanks."
July 26, 2016
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- Amanda from Fort Worth, TX
5.0 out of 5
"The manager on-site is extremely nice and helpful! I really appreciated her attention to detail in helping us choose the right size for our storage unit and making sure we got the best price."
June 28, 2016
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- Tamara from Boynton Beach, FL
4.8 out of 5
"The lady working in the office was always so sweet & helpful.
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June 24, 2016
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4.4 out of 5
"I have been a customer of this location for over 10 years and with this rate increase, it is time for me to start looking at another location for my storage needs."
March 21, 2016
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5.0 out of 5
"I have used several storage facilities in several different cities in the past and this has been my best overall experience so far."
January 25, 2016
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- Walter from Fort Worth, TX
5.0 out of 5
"The associate was helpful in every way. She was
Also professional and cheerful. Your facilities were
Very clean. I have been impressed with all aspects of your facility."
November 24, 2015
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4.2 out of 5
"Lady at the Bryant Irvin location is AMAZING!! Great personality and attitude, very helpful."
November 04, 2015
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5.0 out of 5
"This facility is exceptional thanks to a great staff...make sure she knows this"
August 23, 2015
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- Victoria from Covington, TX
5.0 out of 5
"Lori was so extremely helpful, attentive and kind. She went above and beyond to make sure I was taken care of and comfortable during my time there. She is a great representation of your company and she is the reason I will use Uncle Bobs for my future storage needs. "
August 23, 2015
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- Juan Pablo from Fort Worth, TX
5.0 out of 5
"Staff at Uncle Bob's is extremely pleasant and ready to help with any questions. I will recommend any family or friend to go there"
June 28, 2015
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- David from Huntington Beach, CA
5.0 out of 5
"A great experience...people and property were great! ,"
June 23, 2015
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- Gregory from Fort Worth, TX
5.0 out of 5
"Our host is most excellent. She's always very friendly."
June 01, 2015
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5.0 out of 5
"Lori, the manager was very attentive to my needs. She made my storage experience a very pleasant one. I would recommend this facility to anyone and everyone. Thx"
May 25, 2015
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5.0 out of 5
"The property is always well maintained and staff is very friendly. Fun doing business with people like this."
May 06, 2015
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- Franklin from Fort Worth, TX
5.0 out of 5
"The lady at the Bryant Irvin site was ALWAYS WENT ABOVE AND BEYOND TO HELP, VERY KNOWABLE AND MOST IMPORTANTLY HAD THAT FREINDLY SMILE. A WELL DESERVED RAISE!!!!!!! :) :)"
April 23, 2015
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- Gabriela from Fort Worth, TX
5.0 out of 5
"I was happy with security and the service I got. Always happy to help. Always saying hello.. felt like a part of home."
February 23, 2015
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5.0 out of 5
"Very pleased. Dealing with the manager at this location made my move from Houston so much easier."
January 28, 2015
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- Curtis from Fort Worth, TX
5.0 out of 5
"Associate was very helpful, you could say she was the reason i rented from the facility...."
January 07, 2015
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- Delores from Benbrook, TX
4.3 out of 5
"Happy with what we have with you. Prices are a wee bit high but we understand why and work with it!"
December 04, 2014
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- Marsia from Fort Worth, TX
5.0 out of 5
"Everything was wonderful from the greeting reception, assistance and overall clean and friendly atmosphere of the property."
October 28, 2014
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5.0 out of 5
"Thank you for taking such good care of all my "stuff.""
August 28, 2014
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- William from Benbrook, TX
5.0 out of 5
"Very clean facility and manager is very nice. Thank you"
August 25, 2014
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5.0 out of 5
"Second year we used this facility, we will use again. The people are very customer service oriented and personable."
August 24, 2014
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4.9 out of 5
"The associate was attentive and listened to my questions and concerns. He was very helpful and pleasant."
June 27, 2014
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- Jerry from Fort Worth, TX
5.0 out of 5
"I did not have any preconceived "expectations," but all went extremely well - fully satisfied. Joel was personable and very responsive to my needs."
March 26, 2014
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5.0 out of 5
"I was allowed to access my area at and after midnight to finish my work. It was a "second mile" offer when my time was so short to finish the storage project. "
March 14, 2014
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4.4 out of 5
"For now we quite satisfied with the service and appearance of the business."
December 06, 2013
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5.0 out of 5
"Joel was always courteous and went out of his way to accomodate us."
November 23, 2013
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- Kathryn from Ft Worth, TX
5.0 out of 5
"great location and exceptional service every time I come into the office."
September 03, 2013
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