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140 Centennial BlvdRichardson, TX 750817.4 Miles Away
Customer Reviews - Life Storage #574, Plano
We at Life Storage want to maintain the best storage facilities in Plano, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Make sure to ask for Jose Robles when considering a unit @LifeStorage. He was very friendly, informative & professional when it comes to searching for just the right unit to meet my needs! I got a 10 x 10 that will easily house all I need at a really great price. Jose also made sure I remembered to place a lock on my unit to keep my items safe. Thanks for all you do!! Great Customer Service."
"Edgar R. is a blessing @LifeStorage. He was very patient & informative when it came to inquiring abt possible units. He allowed me to view the actual unit to see if it wld be a good fit & even made suggestions to another LS location for sizes that were not available here. The units are clean, readily accessible & definitely allows me to stay within my budget. Tysm"
"Storage unit kept in great condition. Jose was (and is) amazing to work with. He communicates all of the minute details in a way that is manageable to understand, and really makes the customer feel like they are getting the best care!"
"Jose Robles - I wanted to expressed the professional and kindness from him. Keeping me update and working around his business schedule to work with me during a trying time for me and my family. Thank you sir for your warm-hearted help with moving in and moving out of my unit with ease!!! KUDOS TO JOSE!!!"
"Let me start by making sure I give Brian props....This gentleman was great. He was very knowledable and helped me above and beyond. If you ever need storage, make sure you come see him!!! Absolutely I would give them 5 stars (more if I could). They will treat you good and make sure all your storage needs are met."
"We have had a storage unit at this facility for several years and the buildings and grounds are well maintained and the staff over the years has been very helpful and nice. I would especially like to thank Brian for all of his help securing a second unit last month and he has been incredibly professional, helpful and patient with my many questions about the online portal and getting my payments set up. He really cares about making sure our questions are answered and he's always willing to help for however long it takes to get a problem resolved. Thank you!"
"The Associate Manager, Brian, was amazing! I had alot of questions comparing rates and offers - not only did he answer each question, but he answered each in depth and thoroughly. Additionally, if he did not have the answer, he ensured me he would find out and follow-up with me (which he did). He also informed me about the opportunity of becoming an investor, which was of interest to me! He was very friendly and it can be rare sometimes to experience the top notch level of customer service I received yesterday. I think sometimes people are quick to complain about bad service, rather than showing gratitude for great service. Here's my shoutout. Thank you Brian for all of your help! - Brittany P."
"The most accommodating staff ever. Through several transitions, Brian & Jose both were very helpful in providing exactly what I needed. BTW, their personalities are such a good fit for this service. I highly recommend."
"I was around for prices due to me recently being forced to move and Rachel was very patient and informative with me and greatly appreciated all the suggestions I could do in the time frame I have. She is absolutely wonderful"
"Rachel and Sarah at this location are awesome! So friendly! And so easy to work with. Very knowledgeable. They held my unit until the day I could move and showed me different sizes multiple times to help me make the best decision size wise. Really appreciate all their help!!"
"The complex is nice and the help is okay, however, they have raised my rent every 6 months since I started renting there. My original rent was $145 and I'm now at $212 only a year later. They bank on the fact that it costs so much to move that you will just leave your things there and pay the increases.
If you are looking for a short term place, this is a good spot.
If you are looking for longer term, I would not suggest this."
"I love these people. Amy, Sara,Edgra and, Rachel have been super helpful through all of my moves. I stored at the Frisco location also and here in Plano for both my houses, my business and even one of my exotic sports cars. They are prompt clean and they carry my favorite pad locks(combo). All around great company!"
"Miss Rachel was such a great help in everything I need like showing me where my storage was at she was twice a wonderful and sweet girl because I had to come back and get a bigger storage thank you so much sweetie"
"I plan on moving soon so I've been browsing at storage companies and supplies. Life storage is one of the best I've seen so far! When I'm ready to move I will definitely be renting here! Thank you to Rachel for helping and actually caring about my furniture conditions! Will definitely look into covers now. Great customer service!"
"I used this location for about 7 months, and everything went smoothly from picking a unit online to move out. Megan was very sweet and helped me move out a few days into the final month at a prorated rate. 10/10 I would stay here again."
"Wow! What can I say? The BEST customer service! We enjoy working with Amy, Megan, and Steve at Life Storage. Great response time and a fantastic job coordinating with our deliveries and shipments. Truly a joy to work with!"
"I'm so greatful there's a way for me to express what excellent customer service I have received from Life Storage from Amy. I did pass on 3 other facilities near by to continue dealing with Amy at this storage location! I think she represents this company in the most professional and outstanding manner in the way she operates! Please read and consider this review!!! I will never do business with another storage company all due in part because of AMY and her excellent customer service skills and professional work ethic!!!"
"Amy is the absolute best! Her level of customer service is beyond impressive. She went above and beyond to make sure I was making the best decision for my storage needs. Will definitely recommend this storage unit to friends and family."
"I have been a LifeStorage customer for about 4 years now and I am thankful for people like Megan Greenlee at this location! She is friendly, ready to help, has all the information you need, and willing to go the extra mile to help customers.
Folks like Megan, and other employees at this and other locations, ensure secure and seamless transactions and the safety of our belongings.
I am so thankful for LifeStorage!"
"Life Storage made my life easier. A good price, close to home and great customer service. Megan & Sandy each made me feel welcome and made my decision to change storage companies and my move-in much easier than expected."
"This facility is always so neat and clean. It is very easily accessible. Your customer service is way up there on top shelf. Sandrette was walking the property and went out of her way to check on us and offer us water. It's not often that you receive this kind of service anywhere, and totally unexpected at a storage rental facility."
"I had an amazing experience this weekend. The management was professional and kind. The facility was also amazing and well secured. Clean and well maintained. No complaints and I would highly recommend."
"Great place to go for any storage need! I was waiting for my title to come in the mail and needed a place to store my vehicle so it would be protected from hail in the interim. Life Storage in Plano was the perfect solution! The prices were great for the area and the two ladies working there were so nice! They were realistic in helping ensure I got what I needed, and even helped make sure I had their last vehicle spot reserved when I couldn't make it over there for a couple of days. I don't typically need to store things, but I would definitely come back here if I ever did! Safe, protected facility in a nice area, and wonderful employees!! Highly recommend!"
"We have been using this Life Storage facility for years for a great reason - besides the location we need and the good rates, the accommodating staff is the best! Always friendly, always helpful! Thank you for the many years of service! Steve Fields S&LL"
"I have a unit at the Coit and Parker store. Amy , the girl that works there is knowledgeable and very friendly. Even over the phone you can hear in her voice how nice she is. She is doing a great job there and I would consider her to be a great asset to your company."
"I was very pleasantly surprised with the service I received from your staff. I felt very safe and experienced no issues during my stay. I will definitely use you again should I need your service. Thank you. "
"I have had storage units here for about 6 years. I have had other storage facilities prior to this facility. The change of ownership/personnel was seamless and has just continued to be very pleasant and convenient. Current personnel are very courteous and professional. "
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #574, we offer great property security systems and clean, affordable storage units to rent for the residents of Hebron, High Place, Homestead, and other neighborhoods in Plano, TX. Call us with questions, reserve online, or click here to compare other storage units in Dallas.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 5:00 am - 11:00 pm
Tuesday: 5:00 am - 11:00 pm
Wednesday: 5:00 am - 11:00 pm
Thursday: 5:00 am - 11:00 pm
Friday: 5:00 am - 11:00 pm
Saturday: 5:00 am - 11:00 pm
Sunday: 5:00 am - 11:00 pm
Storage insurance available (third party)
$32 admin fee
Payments due monthly, with a minimum of one month rental