Bedford Self Storage at 2905 Crystal Springs

Very helpful, friendly and courteous. Just what I needed this morning. Thanks

I had an amazing experience with this location — crystal springs in Bedford. Excellent customer service was rendered by the two staff members I encountered, who were both kind and understanding of the customer’s needs and circumstance, who were also trying to work with a customer. Besides from the outstanding customer service, what I also find it amazing about this location is that the staff is in the office building during normal business hours, so if something happens the help is accessible immediately as you walk into the office. Yes, Someone actually in the office being ready to welcome customer, instead of directing a customer to call the helpline is a HUGE deal because……from a customer’s standing, being on the phone for long time just to ask a simple question and got hung up on after waiting inline on the phone is such a waste of time and inconvenience. A couple places I had been to - for example “Public storage”, no one was in the office building. Rental office door was locked and they just stick a paper with a phone number to call which directed to a sales department. Very inefficient. So I went for a Life storage and it was a perfect choice. In addition, Life storage has a reasonable rental rate compared to other rip-off storage rental facilities around. Nice people/nice location/ nice rate! Plus, super clean+ I highly recommend Life storage facility if you are considering renting a storage unit because my positive experience can be soon yours, too:)

Nice clean units. Good prices. They are very helpful and friendly.

Alicia goes over and above to ensure I had everything I need. What a great wonderful person.

I had a great experience throughout the time we had our belongings stored at Life Storage. Alicia was very accommodating and helped with special requests. I will definitely consider it sing this facility again if the need arises.

Very nice place, it’s well kept and the staff is friendly??, price is bad either!

Love renting from Life Storage! Great staff. Easy payments. Cheap rates! Friendly and always willing to help with any questions. Super clean when you move in and easily accessible from different routes I’ve been renting a unit from here on and off for the last 15+ years and will always come back

What a great place to do business with. Life storage has been utilized by me and my neighbors a number of times and staff is always incredibly professional and listen to your concerns and actually tries to help you.

Came to close my storage but actually got another unit. Carlie & Alicia did a great job and made me want stay great workers

Carly from the other location(not the location I actually rent at) super helpful & knowledge. Had a predicament but she helped and even went above by contacting the other location to ensure I would have no issues when I went in! Thank you Carly for the personal touch and doing a great job! You make storing less stressful.