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(4.86 out of 5)

Life Storage in Austin (#390)

12835 Pond Springs Road Austin, TX 78729
  • Phone: 512-250-5113
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 5:00am—10:00pm
  • Office Closings
    • 07/04 - All Day
    • Closed for Lunch: 1pm to 2pm, Mon-Sat.
Save Up to $25 more! When you complete our Rapid Rental We'll waive the admin fee (up to $25) when you complete our Rapid Rental form in advance of your arrival. You'll save some money, and a bunch of time on move-in day!
Store Hours
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 5:00am—10:00pm
  • Office Closings
    • 07/04 - All Day
    • Closed for Lunch: 1pm to 2pm, Mon-Sat.
Unit Sizes
  • Small
  • 5 x 5
  • 5 x 10
  • 5 x 15
  • 10 x 10
  • 10 x 15
  • 10 x 20
  • 10 x 30
  • 20 x 20
  • Really Big
  • Parking

Storage Units

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      Location Features

      • Life Storage Store Climate Controlled Storage Units

        Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

      • Life Storage Store Use our Moving Van or Truck Free with Storage Rental!

        When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.

      • Life Storage Store Surveillance Cameras

        Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

      • Life Storage Store Fenced & Lighted

        Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

      • Life Storage Store Boxes & Packing Supplies Sold Here

        This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

      Reviews for Life Storage in Austin (#390)

      (4.86 out of 5) based on 50 reviews

      We ask our customers about their experience with us at three points during their stay at Life Storage. We've collected over 100,000 surveys, and shown below is just a small sample of what customers are saying about Life Storage in Austin (#390). We're proud of our team of store associates, our facility, and the great things we hear from our customers!

      Write a Review

      • Life Storage in Austin (#390)
        Karen (Arlington, TX)
        5.0 out of 5

        " The gentleman that always helped me, was Richard. He had such a great customer service attitude. Was always friendly with me. And never hassled me when I was late paying. I will definitely rent from uncle Bob's/life storage again because of Richard. Thank you Richard!! "

        March 29, 2017
      • Life Storage in Austin (#390)
        Kirsten (Austin, TX)
        5.0 out of 5

        "Fast, friendly and professional service. I've had a storage unit in the past but this experience was much better!"

        March 27, 2017
      • Life Storage in Austin (#390)
        Kristen (Austin, TX)
        4.6 out of 5

        "The service is excellent and the units are well kept...just wish it was less expensive to rent with you guys. Reaaly struggling right now and every dollar counts!"

        February 04, 2017
      • Life Storage in Austin (#390)
        Eric (Austin, TX)
        5.0 out of 5

        "Great Experience"

        January 02, 2017
      • Life Storage in Austin (#390)
        Ashley (Austin, TX)
        5.0 out of 5

        "Overall handled very professional."

        September 23, 2016
      • Life Storage in Austin (#390)
        Loretta (Austin, TX)
        5.0 out of 5

        "professionally managed "

        July 25, 2016
      • Life Storage in Austin (#390)
        Ray (Austin, TX)
        5.0 out of 5

        "Everything is great."

        July 01, 2016
      • Life Storage in Austin (#390)
        Sandra (Austin, TX)
        5.0 out of 5

        "Everyone was helpful, and there were no problems with our move-out. We may be back during our next major work on our house:) Great office staff, and the entire site was always clean and welcoming. "

        June 25, 2016
      • Life Storage in Austin (#390)
        Laurie (Austin, TX)
        5.0 out of 5

        "Appreciated most the staff-always smiling and helpful. Also, returned my calls and answered my questions. "

        March 23, 2016
      • Life Storage in Austin (#390)
        Anna (Leander, TX)
        5.0 out of 5

        "I loved the staff. I loved how easily it was to set up and I had no problems when I was ready to go! Thanks for keeping things safe! If I need a storage unit, I will come back to Uncle Bob's [Life Storage]! "

        March 02, 2016
      • Life Storage in Austin (#390)
        Nyla (Austin, TX)
        4.8 out of 5

        "A very positive experience. Thank you! "

        December 24, 2015
      • Life Storage in Austin (#390)
        Kali (Austin, TX)
        4.6 out of 5

        "The prices were a bit high, that's the only reason I left."

        September 24, 2015
      • Life Storage in Austin (#390)
        Teresa (Gladewater, TX)
        4.8 out of 5

        "Associate was so friendly & very attentive. It was a very pleasant experience at a trying time in my life."

        August 31, 2015
      • Life Storage in Austin (#390)
        Frances (Austin, TX)
        5.0 out of 5

        "Have been involved with storage facilities 3 times in the past year for relatives and friends. This one was for our furniture due to a sale and purchase of new home. Absolutely the BEST out of the other 2 other facilities. Would highly recommend."

        August 23, 2015
      • Life Storage in Austin (#390)
        Gail (AUSTIN, TX)
        5.0 out of 5

        "Everything went smoothly and efficiently"

        July 28, 2015
      • Life Storage in Austin (#390)
        Christina (Austin, TX)
        5.0 out of 5

        "Keep up the great work in picking out the perfect site managers. I have always had a great experience with the location I am currently at...Pond Springs. Super friendly and always ready to find a solution to a problem if any."

        June 26, 2015
      • Life Storage in Austin (#390)
        Mark (Austin, TX)
        5.0 out of 5

        "Excellent service"

        May 27, 2015
      • Life Storage in Austin (#390)
        Sandy (Austin, TX)
        5.0 out of 5

        "Great customer service."

        May 27, 2015
      • Life Storage in Austin (#390)
        Jeffery (Austin, TX)
        4.7 out of 5

        "All good!"

        May 27, 2015
      • Life Storage in Austin (#390)
        Thomas (Austin, TX)
        4.1 out of 5

        "Tenants should have access to dumpsters or have large trash barrels and not have to get an employee to throw something away. Its counterproductive and waste of time and manpower."

        May 02, 2015
      • Life Storage in Austin (#390)
        Sandra (Cedar Park, TX)
        5.0 out of 5

        "This place is great! I wouldn't even consider going somewhere else for future needs."

        March 26, 2015
      • Life Storage in Austin (#390)
        JB (Dallas, TX)
        4.9 out of 5

        "Two ladies at this location one I think was manager and the other lady extremely your best. As for the guy that works at the desk you can tell he does not really have that much interest in this customer service. He did give effort but it shows that it's not for him. "

        March 23, 2015
      • Life Storage in Austin (#390)
        Connie (Austin, TX)
        5.0 out of 5

        "Friendly knowledgeable service and clean and secure storage facility."

        December 29, 2014
      • Life Storage in Austin (#390)
        Mary (Austin, TX)
        5.0 out of 5

        "I love this storage facility. The people in the office were genuinely friendly and helpful. I had a unit in the climate controlled building for 10 months and I was always impressed with the cleanliness. No insects. No dirt in the hallway. I felt like my belongings were very safe considering all the video cameras. I no longer need a storage facility. If I did, I would certainly continue to use this Uncle Bobs [Life Storage]. Respectfully and happily submitted"

        September 29, 2014
      • Life Storage in Austin (#390)
        Sherri (Austin, TX)
        5.0 out of 5

        "It is ALL good. The facility is well maintained and the staff so helpful - I most certainly tell others about it. GREAT job! "

        September 17, 2014
      • Life Storage in Austin (#390)
        Claire (Austin, TX)
        5.0 out of 5

        "Fast and efficient!"

        March 28, 2017
      • Life Storage in Austin (#390)
        Catherine (Austin, TX)
        5.0 out of 5

        "Love the people at the front desk--all are so friendly and nice and personable and efficient--sorry I don't remember their names. Special thanks to the manager for always catering to my needs and being so great."

        March 23, 2017
      • Life Storage in Austin (#390)
        Laurel (Austin, TX)
        5.0 out of 5

        "all expectations were met to the fullest"

        January 23, 2017
      • Life Storage in Austin (#390)
        Margaret (Austin, TX)
        5.0 out of 5

        "Your Staff is amazing. I truly appreciate their honesty and world-class service. It's been a pleasure using Bob's Storage. "

        September 27, 2016
      • Life Storage in Austin (#390)
        Maria (Horizon City, TX)
        5.0 out of 5

        "We had a great experience, our options were explained, we were treated with respect and both ladies were inviting and professional. I was very happy and satisfied with the service provided."

        July 27, 2016
      • Life Storage in Austin (#390)
        Elizabeth (Austin, TX)
        5.0 out of 5

        "Vanessa was extremely helpful. The service exceeded my expectations."

        July 20, 2016
      • Life Storage in Austin (#390)
        Julio (Austin, TX)
        4.6 out of 5

        "Rent at the Pond Springs location. Sheila is very nice and professional."

        June 29, 2016
      • Life Storage in Austin (#390)
        Margie (Austin, TX)
        5.0 out of 5

        "I had many questions and the employee answered every one to my satisfaction. I was even helped when I got there right at closing time. I walked up to check the times on the door. I would have been fine with coming back the next day, but they were so kind and helped me immediately!"

        March 25, 2016
      • Life Storage in Austin (#390)
        Betty (Austin, TX)
        5.0 out of 5

        "I have always enjoyed storing my items at your location on Pond Springs. Excellent customer service, above and beyond!!!"

        March 06, 2016
      • Life Storage in Austin (#390)
        Deborah (Galveston, TX)
        5.0 out of 5

        "You did great! "

        February 25, 2016
      • Life Storage in Austin (#390)
        Jo (Austin, TX)
        5.0 out of 5

        "kudo's to your employees at Spicewood Springs location for their excellent customer service."

        November 23, 2015
      • Life Storage in Austin (#390)
        Charles (Austin, TX)
        5.0 out of 5

        "I had forgotten that we have a 5 day grace period and was surprised that I didn't owe a late fee."

        September 03, 2015
      • Life Storage in Austin (#390)
        Lorraine (Austin, TX)
        5.0 out of 5

        "Everything was excellent"

        August 27, 2015
      • Life Storage in Austin (#390)
        Emily (Austin, TX)
        4.4 out of 5

        "The property was well maintained and I never had any issues while on the property. Thank you."

        August 23, 2015
      • Life Storage in Austin (#390)
        Elizabeth (Lakeway, TX)
        4.9 out of 5

        "Awesome customer service! The day I moved out I recieved a call that my lock was gone. I had just removed it hours before. It made me feel like my belongings were safe in their hands. "

        July 23, 2015
      • Life Storage in Austin (#390)
        Joseph (Austin, TX)
        5.0 out of 5

        "Associate "Sheila" was very courteous and explained different options for the spaces I requested. The paperwork was user friendly and the transaction or rent agreement took less time than I expected. Great overall experience."

        June 26, 2015
      • Life Storage in Austin (#390)
        Jennifer (Austin, TX)
        5.0 out of 5

        "I drove by the storage location quite by accident as I have been displaced from my apartment, due to flooding from the upstairs neighbor. I had to find a place and I walked in right before they closed and the guy stayed and was able to help me anyway. "

        May 27, 2015
      • Life Storage in Austin (#390)
        Tom (Austin, TX)
        5.0 out of 5

        "Courteous , attentive, helpful and pleasant. Willing to answer any question or contact us later with an answer. Super people and well kept storage space. Thanks!"

        May 27, 2015
      • Life Storage in Austin (#390)
        Geraldine (Austin, TX)
        5.0 out of 5

        "No I will use uncle bobs storage. Again when I move "

        May 23, 2015
      • Life Storage in Austin (#390)
        Doc (Austin, TX)
        4.9 out of 5

        "Henry's customer service was second to none. He helped me fid the right size storage for my needs. He also took me to see it. He was great. "

        April 18, 2015
      • Life Storage in Austin (#390)
        Al (Austin, TX)
        5.0 out of 5

        "Beyond the basics, the staff were personable, thoughtful and considerate. I appreciated their way of being and operating."

        March 26, 2015
      • Life Storage in Austin (#390)
        P. Stephen (Austin, TX)
        5.0 out of 5

        "Quick and easy"

        February 26, 2015
      • Life Storage in Austin (#390)
        Jason (Austin, TX)
        5.0 out of 5

        "Pleasant experience. "

        November 25, 2014
      • Life Storage in Austin (#390)
        Amanda (Austin, TX)
        3.2 out of 5

        "Check temperature on storage that is climate controlled. It is not kept at a comfortable or said temperature in the storage areas. You need an option for clients to receive half rent back if moved out by the 15th. "

        September 24, 2014
      • Life Storage in Austin (#390)
        Brett (Austin, TX)
        3.8 out of 5

        "I'm usually coming in after hours. The office is usually closed."

        August 29, 2014

      Serving Austin and Los Indios

      Austin is a fantastic place to live, but it's wise to protect your valuables from the heat and humidity at Life Storage. We offer a variety of storage units, including those with climate control, that can be accessed 24 hours a day. The storage facility is conveniently located on Pond Springs Road next to the Red Barn Garden Center.

      ALSO SERVING COMMUNITIES OF: Jollyville, Balcones, Brushy Creek