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Life Storage in Austin (#390)

12835 Pond Springs Road Austin, TX 78729
  • Phone: 512-250-5113
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 5:00am—10:00pm
  • Office Closings
    • 11/23 - All Day
    • 11/24 - All Day
    • Closed for Lunch:
    • 1pm to 2pm , Mon-Sat.
Save Up to $25 more! When you complete our Rapid Rental We'll waive the admin fee (up to $25) when you complete our Rapid Rental form in advance of your arrival. You'll save some money, and a bunch of time on move-in day!
Store Hours
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 5:00am—10:00pm
  • Office Closings
    • 11/23 - All Day
    • 11/24 - All Day
    • Closed for Lunch: 1pm to 2pm , Mon-Sat.

Storage Units

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Great Value per Sq. Ft.

* Storage space size is approximate.


Is the space you need unavailable? We'll contact you when it is!

Complete this form to join our waiting list for the space you are looking for. We'll contact you once it is available.

Nearby Storage Facilities

Some of our nearest facilities are below. Need more options? Check out other Life Storage locations near Austin.

Map & Directions

  • Nearby Landmarks

    Located near Austin Public Library

  • Nearest Public Transportation Stop

    CapMetro Rte 383

    Research/Mc Neil Stop

Serving Austin and Los Indios

Austin is a fantastic place to live, but it's wise to protect your valuables from the heat and humidity at Life Storage. We offer a variety of storage units, including those with climate control, that can be accessed 24 hours a day. The storage facility is conveniently located on Pond Springs Road next to the Red Barn Garden Center.

Our 12835 Pond Springs Road location has been providing self storage in Austin since 2011. With over 700 locations nationwide, Life Storage is one of the largest, most reputable self storage companies in the world. Founded in 1985, we were formerly known as Uncle Bob's Self Storage until changing our name in 2016.

This Life Storage location also proudly serves: Los Indios, Jollyville, McNeil, Bancroft Woods

Location Features

  • Life Storage Store Climate Controlled Storage Units

    Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

  • Life Storage Store Use our Moving Van or Truck Free with Storage Rental!

    When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.

  • Life Storage Store Surveillance Cameras

    Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

  • Life Storage Store Fenced & Lighted

    Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

  • Life Storage Store Boxes & Packing Supplies Sold Here

    This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Reviews for Life Storage in Austin (#390)

(4.87 out of 5) based on 50 reviews

We ask our customers about their experience with us at three points during their stay at Life Storage. We've collected over 100,000 surveys, and shown below is just a small sample of what customers are saying about Life Storage in Austin (#390). We're proud of our team of store associates, our facility, and the great things we hear from our customers!

Write a Review

  • Life Storage in Austin (#390)
    4.6 out of 5

    "Very grateful to get a call informing me that I put my lock on wrong and it was actually unlocked. "

  • Life Storage in Austin (#390)
    4.4 out of 5

    "Great experience over 4 years"

  • Life Storage in Austin (#390)
    4.2 out of 5

    "Great job."

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Employees are very informative."

  • Life Storage in Austin (#390)
    5.0 out of 5

    " The gentleman that always helped me, was Richard. He had such a great customer service attitude. Was always friendly with me. And never hassled me when I was late paying. I will definitely rent from uncle Bob's/life storage again because of Richard. Thank you Richard!! "

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Fast, friendly and professional service. I've had a storage unit in the past but this experience was much better!"

  • Life Storage in Austin (#390)
    4.6 out of 5

    "The service is excellent and the units are well kept...just wish it was less expensive to rent with you guys. Reaaly struggling right now and every dollar counts!"

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Great Experience"

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Overall handled very professional."

  • Life Storage in Austin (#390)
    5.0 out of 5

    "professionally managed "

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Everything is great."

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Everyone was helpful, and there were no problems with our move-out. We may be back during our next major work on our house:) Great office staff, and the entire site was always clean and welcoming. "

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Appreciated most the staff-always smiling and helpful. Also, returned my calls and answered my questions. "

  • Life Storage in Austin (#390)
    5.0 out of 5

    "I loved the staff. I loved how easily it was to set up and I had no problems when I was ready to go! Thanks for keeping things safe! If I need a storage unit, I will come back to Uncle Bob's [Life Storage]! "

  • Life Storage in Austin (#390)
    4.8 out of 5

    "A very positive experience. Thank you! "

  • Life Storage in Austin (#390)
    4.6 out of 5

    "The prices were a bit high, that's the only reason I left."

  • Life Storage in Austin (#390)
    4.8 out of 5

    "Associate was so friendly & very attentive. It was a very pleasant experience at a trying time in my life."

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Have been involved with storage facilities 3 times in the past year for relatives and friends. This one was for our furniture due to a sale and purchase of new home. Absolutely the BEST out of the other 2 other facilities. Would highly recommend."

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Everything went smoothly and efficiently"

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Keep up the great work in picking out the perfect site managers. I have always had a great experience with the location I am currently at...Pond Springs. Super friendly and always ready to find a solution to a problem if any."

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Excellent service"

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Great customer service."

  • Life Storage in Austin (#390)
    4.7 out of 5

    "All good!"

  • Life Storage in Austin (#390)
    4.1 out of 5

    "Tenants should have access to dumpsters or have large trash barrels and not have to get an employee to throw something away. Its counterproductive and waste of time and manpower."

  • Life Storage in Austin (#390)
    5.0 out of 5

    "This place is great! I wouldn't even consider going somewhere else for future needs."

  • Life Storage in Austin (#390)
    4.9 out of 5

    "Thanks for giving my stuff a home for a while!"

  • Life Storage in Austin (#390)
    5.0 out of 5

    "all the personal are very nice and hlpefull"

  • Life Storage in Austin (#390)
    5.0 out of 5

    "We were highly satisfied with our experience. You have an outstanding employee who deserves recognition. Rick, a manager at the Austin-Pond Springs location, genuinely cared about my needs. He went above and beyond to ensure that I was getting the best price based on our needs, and even called me when I almost missed a deadline for booking. Rick's level of personability and personal service is not the standard; it's exceptional! This is a stand-out employee! I'm happy to have an avenue to give him some recognition. "

  • Life Storage in Austin (#390)
    4.3 out of 5

    "Thank you"

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Fast and efficient!"

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Love the people at the front desk--all are so friendly and nice and personable and efficient--sorry I don't remember their names. Special thanks to the manager for always catering to my needs and being so great."

  • Life Storage in Austin (#390)
    5.0 out of 5

    "all expectations were met to the fullest"

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Your Staff is amazing. I truly appreciate their honesty and world-class service. It's been a pleasure using Bob's Storage. "

  • Life Storage in Austin (#390)
    5.0 out of 5

    "We had a great experience, our options were explained, we were treated with respect and both ladies were inviting and professional. I was very happy and satisfied with the service provided."

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Vanessa was extremely helpful. The service exceeded my expectations."

  • Life Storage in Austin (#390)
    4.6 out of 5

    "Rent at the Pond Springs location. Sheila is very nice and professional."

  • Life Storage in Austin (#390)
    5.0 out of 5

    "I had many questions and the employee answered every one to my satisfaction. I was even helped when I got there right at closing time. I walked up to check the times on the door. I would have been fine with coming back the next day, but they were so kind and helped me immediately!"

  • Life Storage in Austin (#390)
    5.0 out of 5

    "I have always enjoyed storing my items at your location on Pond Springs. Excellent customer service, above and beyond!!!"

  • Life Storage in Austin (#390)
    5.0 out of 5

    "You did great! "

  • Life Storage in Austin (#390)
    5.0 out of 5

    "kudo's to your employees at Spicewood Springs location for their excellent customer service."

  • Life Storage in Austin (#390)
    5.0 out of 5

    "I had forgotten that we have a 5 day grace period and was surprised that I didn't owe a late fee."

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Everything was excellent"

  • Life Storage in Austin (#390)
    4.4 out of 5

    "The property was well maintained and I never had any issues while on the property. Thank you."

  • Life Storage in Austin (#390)
    4.9 out of 5

    "Awesome customer service! The day I moved out I recieved a call that my lock was gone. I had just removed it hours before. It made me feel like my belongings were safe in their hands. "

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Associate "Sheila" was very courteous and explained different options for the spaces I requested. The paperwork was user friendly and the transaction or rent agreement took less time than I expected. Great overall experience."

  • Life Storage in Austin (#390)
    5.0 out of 5

    "I drove by the storage location quite by accident as I have been displaced from my apartment, due to flooding from the upstairs neighbor. I had to find a place and I walked in right before they closed and the guy stayed and was able to help me anyway. "

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Courteous , attentive, helpful and pleasant. Willing to answer any question or contact us later with an answer. Super people and well kept storage space. Thanks!"

  • Life Storage in Austin (#390)
    5.0 out of 5

    "No I will use uncle bobs storage. Again when I move "

  • Life Storage in Austin (#390)
    4.9 out of 5

    "Henry's customer service was second to none. He helped me fid the right size storage for my needs. He also took me to see it. He was great. "

  • Life Storage in Austin (#390)
    5.0 out of 5

    "Beyond the basics, the staff were personable, thoughtful and considerate. I appreciated their way of being and operating."