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Storage Units near Los Indios in Austin, TX 78729

12835 Pond Springs Road Austin, TX 78729

  • Climate Controlled
  • 24/7 Surveillance
  • Extended Access Hours
  • Rent Now - Instant Access
  • Size/Type
  • Climate
  • Access
  • Specials
  • Rental Options
  • Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.

Customer Reviews - Life Storage #390, Austin

We at Life Storage want to maintain the best storage facilities in Austin, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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JAMES EARNEST (AUSTIN, TX) at Life Storage, Austin, TX (#390)

"We moved out of the area otherwise we would still be with you guys. We were extremely satisfied."

December 23, 2019
Jose (Austin, TX) at Life Storage, Austin, TX (#390)

"I couldn't have asked for anything else. Excellent customer service. Thanks Bridget."

November 14, 2019
James (Austin, TX) at Life Storage, Austin, TX (#390)

"You showed me the different sized storages I was interested in renting. And explained the outdoor directional exposure."

April 27, 2019
Kelly (Austin, TX) at Life Storage, Austin, TX (#390)

"Rick always went above and beyond. He was so helpful! I love that I can have packages, furniture, and other items delivered and I don’t have to be there - they are delivered right to my unit. So convenient!"

April 23, 2019
Sue (Austin, TX) at Life Storage, Austin, TX (#390)

"Rick, the assistant manager, asked good questions. That way I was able to consider what else I needed to do or plan for. Made it so much easier for me!"

August 02, 2018
Karen (Austin, TX) at Life Storage, Austin, TX (#390)

"Thank you for a wonderful experience and the first month free. That really helped me out more than you know. I tell everyone about Life Storage. I'll be back the next time I need a storage room. Respectfully, Karen"

May 31, 2018
Courtney (Austin, TX) at Life Storage, Austin, TX (#390)

"Your office staff was always so helpful and friendly whenever I had questions. Great customer service is hard to come by these days. "

February 27, 2018
Cheyanne (Austin, TX) at Life Storage, Austin, TX (#390)

"I want to call out and thank Rick for his professionalism by phone today - in getting my credit card and auto pay set up --- straightened out. I really appreciate his extra efforts in helping me today. Thank you Rick!"

December 18, 2017
Debra (Austin, TX) at Life Storage, Austin, TX (#390)

"Very grateful to get a call informing me that I put my lock on wrong and it was actually unlocked. "

October 27, 2017
Paige (Austin, TX) at Life Storage, Austin, TX (#390)

"We were highly satisfied with our experience. You have an outstanding employee who deserves recognition. Rick, a manager at the Austin-Pond Springs location, genuinely cared about my needs. He went above and beyond to ensure that I was getting the best price based on our needs, and even called me when I almost missed a deadline for booking. Rick's level of personability and personal service is not the standard; it's exceptional! This is a stand-out employee! I'm happy to have an avenue to give him some recognition. "

August 24, 2017
Karen (Arlington, TX) at Life Storage, Austin, TX (#390)

" The gentleman that always helped me, was Richard. He had such a great customer service attitude. Was always friendly with me. And never hassled me when I was late paying. I will definitely rent from uncle Bob's/life storage again because of Richard. Thank you Richard!! "

March 29, 2017
Kirsten (Austin, TX) at Life Storage, Austin, TX (#390)

"Fast, friendly and professional service. I've had a storage unit in the past but this experience was much better!"

March 27, 2017
Catherine (Austin, TX) at Life Storage, Austin, TX (#390)

"Love the people at the front desk--all are so friendly and nice and personable and efficient--sorry I don't remember their names. Special thanks to the manager for always catering to my needs and being so great."

March 23, 2017
Kristen (Austin, TX) at Life Storage, Austin, TX (#390)

"The service is excellent and the units are well kept...just wish it was less expensive to rent with you guys. Reaaly struggling right now and every dollar counts!"

February 04, 2017
Margaret (Austin, TX) at Life Storage, Austin, TX (#390)

"Your Staff is amazing. I truly appreciate their honesty and world-class service. It's been a pleasure using Bob's Storage. "

September 27, 2016
Maria (Horizon City, TX) at Life Storage, Austin, TX (#390)

"We had a great experience, our options were explained, we were treated with respect and both ladies were inviting and professional. I was very happy and satisfied with the service provided."

July 27, 2016
Elizabeth (Austin, TX) at Life Storage, Austin, TX (#390)

"Vanessa was extremely helpful. The service exceeded my expectations."

July 20, 2016
Julio (Austin, TX) at Life Storage, Austin, TX (#390)

"Rent at the Pond Springs location. Sheila is very nice and professional."

June 29, 2016
Sandra (Austin, TX) at Life Storage, Austin, TX (#390)

"Everyone was helpful, and there were no problems with our move-out. We may be back during our next major work on our house:) Great office staff, and the entire site was always clean and welcoming. "

June 25, 2016
Margie (Austin, TX) at Life Storage, Austin, TX (#390)

"I had many questions and the employee answered every one to my satisfaction. I was even helped when I got there right at closing time. I walked up to check the times on the door. I would have been fine with coming back the next day, but they were so kind and helped me immediately!"

March 25, 2016
Laurie (Austin, TX) at Life Storage, Austin, TX (#390)

"Appreciated most the staff-always smiling and helpful. Also, returned my calls and answered my questions. "

March 23, 2016
Betty (Austin, TX) at Life Storage, Austin, TX (#390)

"I have always enjoyed storing my items at your location on Pond Springs. Excellent customer service, above and beyond!!!"

March 06, 2016
Anna (Leander, TX) at Life Storage, Austin, TX (#390)

"I loved the staff. I loved how easily it was to set up and I had no problems when I was ready to go! Thanks for keeping things safe! If I need a storage unit, I will come back to Uncle Bob's [Life Storage]! "

March 02, 2016
Jo (Austin, TX) at Life Storage, Austin, TX (#390)

"kudo's to your employees at Spicewood Springs location for their excellent customer service."

November 23, 2015
Kali (Austin, TX) at Life Storage, Austin, TX (#390)

"The prices were a bit high, that's the only reason I left."

September 24, 2015
Charles (Austin, TX) at Life Storage, Austin, TX (#390)

"I had forgotten that we have a 5 day grace period and was surprised that I didn't owe a late fee."

September 03, 2015
Teresa (Gladewater, TX) at Life Storage, Austin, TX (#390)

"Associate was so friendly & very attentive. It was a very pleasant experience at a trying time in my life."

August 31, 2015
Frances (Austin, TX) at Life Storage, Austin, TX (#390)

"Have been involved with storage facilities 3 times in the past year for relatives and friends. This one was for our furniture due to a sale and purchase of new home. Absolutely the BEST out of the other 2 other facilities. Would highly recommend."

August 23, 2015
Emily (Austin, TX) at Life Storage, Austin, TX (#390)

"The property was well maintained and I never had any issues while on the property. Thank you."

August 23, 2015
Elizabeth (Lakeway, TX) at Life Storage, Austin, TX (#390)

"Awesome customer service! The day I moved out I recieved a call that my lock was gone. I had just removed it hours before. It made me feel like my belongings were safe in their hands. "

July 23, 2015
Christina (Austin, TX) at Life Storage, Austin, TX (#390)

"Keep up the great work in picking out the perfect site managers. I have always had a great experience with the location I am currently at...Pond Springs. Super friendly and always ready to find a solution to a problem if any."

June 26, 2015
Joseph (Austin, TX) at Life Storage, Austin, TX (#390)

"Associate "Sheila" was very courteous and explained different options for the spaces I requested. The paperwork was user friendly and the transaction or rent agreement took less time than I expected. Great overall experience."

June 26, 2015
Jennifer (Austin, TX) at Life Storage, Austin, TX (#390)

"I drove by the storage location quite by accident as I have been displaced from my apartment, due to flooding from the upstairs neighbor. I had to find a place and I walked in right before they closed and the guy stayed and was able to help me anyway. "

May 27, 2015
Tom (Austin, TX) at Life Storage, Austin, TX (#390)

"Courteous , attentive, helpful and pleasant. Willing to answer any question or contact us later with an answer. Super people and well kept storage space. Thanks!"

May 27, 2015
Geraldine (Austin, TX) at Life Storage, Austin, TX (#390)

"No I will use uncle bobs storage. Again when I move "

May 23, 2015
Thomas (Austin, TX) at Life Storage, Austin, TX (#390)

"Tenants should have access to dumpsters or have large trash barrels and not have to get an employee to throw something away. Its counterproductive and waste of time and manpower."

May 02, 2015
Doc (Austin, TX) at Life Storage, Austin, TX (#390)

"Henry's customer service was second to none. He helped me fid the right size storage for my needs. He also took me to see it. He was great. "

April 18, 2015
Sandra (Cedar Park, TX) at Life Storage, Austin, TX (#390)

"This place is great! I wouldn't even consider going somewhere else for future needs."

March 26, 2015
Al (Austin, TX) at Life Storage, Austin, TX (#390)

"Beyond the basics, the staff were personable, thoughtful and considerate. I appreciated their way of being and operating."

March 26, 2015
JB (Dallas, TX) at Life Storage, Austin, TX (#390)

"Two ladies at this location one I think was manager and the other lady extremely your best. As for the guy that works at the desk you can tell he does not really have that much interest in this customer service. He did give effort but it shows that it's not for him. "

March 23, 2015
Connie (Austin, TX) at Life Storage, Austin, TX (#390)

"Friendly knowledgeable service and clean and secure storage facility."

December 29, 2014
Mary (Austin, TX) at Life Storage, Austin, TX (#390)

"I love this storage facility. The people in the office were genuinely friendly and helpful. I had a unit in the climate controlled building for 10 months and I was always impressed with the cleanliness. No insects. No dirt in the hallway. I felt like my belongings were very safe considering all the video cameras. I no longer need a storage facility. If I did, I would certainly continue to use this Uncle Bobs [Life Storage]. Respectfully and happily submitted"

September 29, 2014
Amanda (Austin, TX) at Life Storage, Austin, TX (#390)

"Check temperature on storage that is climate controlled. It is not kept at a comfortable or said temperature in the storage areas. You need an option for clients to receive half rent back if moved out by the 15th. "

September 24, 2014
Sherri (Austin, TX) at Life Storage, Austin, TX (#390)

"It is ALL good. The facility is well maintained and the staff so helpful - I most certainly tell others about it. GREAT job! "

September 17, 2014
Brett (Austin, TX) at Life Storage, Austin, TX (#390)

"I'm usually coming in after hours. The office is usually closed."

August 29, 2014
Shan (Spring, TX) at Life Storage, Austin, TX (#390)

"Yes, Chriustina at my location on Pond Springs Road in Austin is absolutely awesome!"

August 29, 2014
Erin (Austin, TX) at Life Storage, Austin, TX (#390)

"Very good customer service and a prompt initial transition."

May 30, 2014
Mike (Austin, TX) at Life Storage, Austin, TX (#390)

"Very impressed. Not only was everyone very helpful, but the flexibility when I left was very much appreciated as my closing date on my house was delayed. Also, I wasn't sure how my stuff would be after 2 1/2 years in storage and everything was great. I think I found just one dead bug. The online paying and payment reminders were also great. Thanks again ! "

March 23, 2014
Rhonda (Austin, TX) at Life Storage, Austin, TX (#390)

"I used them before they were Uncle Bob's [Life Storage]. If I ever need a storage unit again this is the place I will use. I was happy with all aspects of this location."

March 23, 2014
Arthur (Austin, TX) at Life Storage, Austin, TX (#390)

"i met christina when i moved in last year. she is helpful, professional, and a delightful young lady. she is a great representative for your company."

February 28, 2014

Features & Info

  • Rent Now Available

    Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
  • Climate Controlled Storage

    Life Storage in Austin offers storage units with climate control to help protect your belongings from the effects of extreme temperature.
  • Drive-up Accessible Storage

    This Life Storage has convenient drive-up storage units. Pull right up to the door, and load your storage unit right from your vehicle. So easy!
  • Extended Access Hours

    Even when our office is closed, you can access your space! All you need your personal access code at the keypads - no appointment needed.
  • Surveillance Cameras

    Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
  • Boxes & Packing Supplies

    Life Storage in Austin sells a full line of moving and storage supplies, such as boxes, packing tape, furniture covers, and more!

Rent Now and get instant access

Need your space right now? We can do that! Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.


Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.


Serving Austin and Los Indios

Our self storage facility on Pond Springs Road is located northeast of the US-183, between San Felipe Blvd and McNeil Dr, near Austin Public Library. Click here for directions.

At Life Storage Facility #390, we offer great property security systems and clean, affordable storage units to rent for the residents of Los Indios, Jollyville, McNeil, Bancroft Woods, and other neighborhoods in Austin, TX. Call us with questions, reserve online, or click here to compare other storage units in Austin.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $25 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment