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Life Storage in Austin (#390)

12835 Pond Springs Road Austin, TX 78729
  • Phone: 512-250-5113
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 5:00am—10:00pm
  • Office Closings
    • Closed for Lunch: 1pm to 2pm, Mon-Sat.
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Store Hours
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 5:00am—10:00pm
  • Office Closings
    • Closed for Lunch: 1pm to 2pm, Mon-Sat.
  • Small
  • 5 x 5
  • 5 x 10
  • 5 x 15
  • 10 x 10
  • 10 x 15
  • 10 x 20
  • 10 x 30
  • 20 x 20
  • Really Big
  • Parking

Storage Units

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Nearby Storage Facilities

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    Happy Life Storage Customers

    Life Storage in Austin, TX (4.6 out of 5) based on 347 ratings Write a Review
    • " The gentleman that always helped me, was Richard. He had such a great customer service attitude. Was always friendly with me. And never hassled me when I was late paying. I will definitely rent from uncle Bob's/life storage again because of Richard. Thank you Richard!! "

      Rating: (5.0 out of 5)
      Karen - Arlington, TX March 29, 2017
    • "Fast and efficient!"

      Rating: (5.0 out of 5)
      Claire - Austin, TX March 28, 2017
    • "Fast, friendly and professional service. I've had a storage unit in the past but this experience was much better!"

      Rating: (5.0 out of 5)
      Kirsten - Austin, TX March 27, 2017
    • "Love the people at the front desk--all are so friendly and nice and personable and efficient--sorry I don't remember their names. Special thanks to the manager for always catering to my needs and being so great."

      Rating: (5.0 out of 5)
      Catherine - Austin, TX March 23, 2017
    • "The service is excellent and the units are well kept...just wish it was less expensive to rent with you guys. Reaaly struggling right now and every dollar counts!"

      Rating: (4.6 out of 5)
      Kristen - Austin, TX February 4, 2017
    • "all expectations were met to the fullest"

      Rating: (5.0 out of 5)
      Laurel - Austin, TX January 23, 2017
    • "Great Experience"

      Rating: (5.0 out of 5)
      Eric - Austin, TX January 2, 2017
    • "Your Staff is amazing. I truly appreciate their honesty and world-class service. It's been a pleasure using Bob's Storage. "

      Rating: (5.0 out of 5)
      Margaret - Austin, TX September 27, 2016
    • "Overall handled very professional."

      Rating: (5.0 out of 5)
      Ashley - Austin, TX September 23, 2016
    • "We had a great experience, our options were explained, we were treated with respect and both ladies were inviting and professional. I was very happy and satisfied with the service provided."

      Rating: (5.0 out of 5)
      Maria - Horizon City, TX July 27, 2016
    • "professionally managed "

      Rating: (5.0 out of 5)
      Loretta - Austin, TX July 25, 2016
    • "Vanessa was extremely helpful. The service exceeded my expectations."

      Rating: (5.0 out of 5)
      Elizabeth - Austin, TX July 20, 2016
    • "Everything is great."

      Rating: (5.0 out of 5)
      Ray - Austin, TX July 1, 2016
    • "Rent at the Pond Springs location. Sheila is very nice and professional."

      Rating: (4.6 out of 5)
      Julio - Austin, TX June 29, 2016
    • "Everyone was helpful, and there were no problems with our move-out. We may be back during our next major work on our house:) Great office staff, and the entire site was always clean and welcoming. "

      Rating: (5.0 out of 5)
      Sandra - Austin, TX June 25, 2016
    • "I had many questions and the employee answered every one to my satisfaction. I was even helped when I got there right at closing time. I walked up to check the times on the door. I would have been fine with coming back the next day, but they were so kind and helped me immediately!"

      Rating: (5.0 out of 5)
      Margie - Austin, TX March 25, 2016
    • "Appreciated most the staff-always smiling and helpful. Also, returned my calls and answered my questions. "

      Rating: (5.0 out of 5)
      Laurie - Austin, TX March 23, 2016
    • "I have always enjoyed storing my items at your location on Pond Springs. Excellent customer service, above and beyond!!!"

      Rating: (5.0 out of 5)
      Betty - Austin, TX March 6, 2016
    • "I loved the staff. I loved how easily it was to set up and I had no problems when I was ready to go! Thanks for keeping things safe! If I need a storage unit, I will come back to Uncle Bob's [Life Storage]! "

      Rating: (5.0 out of 5)
      Anna - Leander, TX March 2, 2016
    • "You did great! "

      Rating: (5.0 out of 5)
      Deborah - Galveston, TX February 25, 2016
    • "A very positive experience. Thank you! "

      Rating: (4.8 out of 5)
      Nyla - Austin, TX December 24, 2015
    • "kudo's to your employees at Spicewood Springs location for their excellent customer service."

      Rating: (5.0 out of 5)
      Jo - Austin, TX November 23, 2015
    • "The prices were a bit high, that's the only reason I left."

      Rating: (4.6 out of 5)
      Kali - Austin, TX September 24, 2015
    • "I had forgotten that we have a 5 day grace period and was surprised that I didn't owe a late fee."

      Rating: (5.0 out of 5)
      Charles - Austin, TX September 3, 2015
    • "Associate was so friendly & very attentive. It was a very pleasant experience at a trying time in my life."

      Rating: (4.8 out of 5)
      Teresa - Gladewater, TX August 31, 2015
    • "Everything was excellent"

      Rating: (5.0 out of 5)
      Lorraine - Austin, TX August 27, 2015
    • "Have been involved with storage facilities 3 times in the past year for relatives and friends. This one was for our furniture due to a sale and purchase of new home. Absolutely the BEST out of the other 2 other facilities. Would highly recommend."

      Rating: (5.0 out of 5)
      Frances - Austin, TX August 23, 2015
    • "The property was well maintained and I never had any issues while on the property. Thank you."

      Rating: (4.4 out of 5)
      Emily - Austin, TX August 23, 2015
    • "Everything went smoothly and efficiently"

      Rating: (5.0 out of 5)
      Gail - AUSTIN, TX July 28, 2015
    • "Awesome customer service! The day I moved out I recieved a call that my lock was gone. I had just removed it hours before. It made me feel like my belongings were safe in their hands. "

      Rating: (4.9 out of 5)
      Elizabeth - Lakeway, TX July 23, 2015
    • "Keep up the great work in picking out the perfect site managers. I have always had a great experience with the location I am currently at...Pond Springs. Super friendly and always ready to find a solution to a problem if any."

      Rating: (5.0 out of 5)
      Christina - Austin, TX June 26, 2015
    • "Associate "Sheila" was very courteous and explained different options for the spaces I requested. The paperwork was user friendly and the transaction or rent agreement took less time than I expected. Great overall experience."

      Rating: (5.0 out of 5)
      Joseph - Austin, TX June 26, 2015
    • "Excellent service"

      Rating: (5.0 out of 5)
      Mark - Austin, TX May 27, 2015
    • "I drove by the storage location quite by accident as I have been displaced from my apartment, due to flooding from the upstairs neighbor. I had to find a place and I walked in right before they closed and the guy stayed and was able to help me anyway. "

      Rating: (5.0 out of 5)
      Jennifer - Austin, TX May 27, 2015
    • "Great customer service."

      Rating: (5.0 out of 5)
      Sandy - Austin, TX May 27, 2015
    • "Courteous , attentive, helpful and pleasant. Willing to answer any question or contact us later with an answer. Super people and well kept storage space. Thanks!"

      Rating: (5.0 out of 5)
      Tom - Austin, TX May 27, 2015
    • "All good!"

      Rating: (4.7 out of 5)
      Jeffery - Austin, TX May 27, 2015
    • "No I will use uncle bobs storage. Again when I move "

      Rating: (5.0 out of 5)
      Geraldine - Austin, TX May 23, 2015
    • "Tenants should have access to dumpsters or have large trash barrels and not have to get an employee to throw something away. Its counterproductive and waste of time and manpower."

      Rating: (4.1 out of 5)
      Thomas - Austin, TX May 2, 2015
    • "Henry's customer service was second to none. He helped me fid the right size storage for my needs. He also took me to see it. He was great. "

      Rating: (4.9 out of 5)
      Doc - Austin, TX April 18, 2015
    • "This place is great! I wouldn't even consider going somewhere else for future needs."

      Rating: (5.0 out of 5)
      Sandra - Cedar Park, TX March 26, 2015
    • "Beyond the basics, the staff were personable, thoughtful and considerate. I appreciated their way of being and operating."

      Rating: (5.0 out of 5)
      Al - Austin, TX March 26, 2015
    • "Two ladies at this location one I think was manager and the other lady extremely your best. As for the guy that works at the desk you can tell he does not really have that much interest in this customer service. He did give effort but it shows that it's not for him. "

      Rating: (4.9 out of 5)
      JB - Dallas, TX March 23, 2015
    • "Quick and easy"

      Rating: (5.0 out of 5)
      P. Stephen - Austin, TX February 26, 2015
    • "Friendly knowledgeable service and clean and secure storage facility."

      Rating: (5.0 out of 5)
      Connie - Austin, TX December 29, 2014
    • "Pleasant experience. "

      Rating: (5.0 out of 5)
      Jason - Austin, TX November 25, 2014
    • "I love this storage facility. The people in the office were genuinely friendly and helpful. I had a unit in the climate controlled building for 10 months and I was always impressed with the cleanliness. No insects. No dirt in the hallway. I felt like my belongings were very safe considering all the video cameras. I no longer need a storage facility. If I did, I would certainly continue to use this Uncle Bobs [Life Storage]. Respectfully and happily submitted"

      Rating: (5.0 out of 5)
      Mary - Austin, TX September 29, 2014
    • "Check temperature on storage that is climate controlled. It is not kept at a comfortable or said temperature in the storage areas. You need an option for clients to receive half rent back if moved out by the 15th. "

      Rating: (3.2 out of 5)
      Amanda - Austin, TX September 24, 2014
    • "It is ALL good. The facility is well maintained and the staff so helpful - I most certainly tell others about it. GREAT job! "

      Rating: (5.0 out of 5)
      Sherri - Austin, TX September 17, 2014
    • "I'm usually coming in after hours. The office is usually closed."

      Rating: (3.8 out of 5)
      Brett - Austin, TX August 29, 2014
    • "Yes, Chriustina at my location on Pond Springs Road in Austin is absolutely awesome!"

      Rating: (5.0 out of 5)
      Shan - Spring, TX August 29, 2014
    • "I was pleased."

      Rating: (4.6 out of 5)
      Jerry - Raymondville, TX June 26, 2014
    • "Very good customer service and a prompt initial transition."

      Rating: (4.8 out of 5)
      Erin - Austin, TX May 30, 2014
    • "Keep up the great work! "

      Rating: (5.0 out of 5)
      Christopher - Leander, TX March 26, 2014
    • "I used them before they were Uncle Bob's [Life Storage]. If I ever need a storage unit again this is the place I will use. I was happy with all aspects of this location."

      Rating: (4.9 out of 5)
      Rhonda - Austin, TX March 23, 2014
    • "Very impressed. Not only was everyone very helpful, but the flexibility when I left was very much appreciated as my closing date on my house was delayed. Also, I wasn't sure how my stuff would be after 2 1/2 years in storage and everything was great. I think I found just one dead bug. The online paying and payment reminders were also great. Thanks again ! "

      Rating: (5.0 out of 5)
      Mike - Austin, TX March 23, 2014
    • "i met christina when i moved in last year. she is helpful, professional, and a delightful young lady. she is a great representative for your company."

      Rating: (5.0 out of 5)
      Arthur - Austin, TX February 28, 2014
    • "I am very satisfied with the facility and appreciate the assistance I have received from them."

      Rating: (4.9 out of 5)
      Ann - Austin, TX February 28, 2014
    • "only reason not all 5's is more then a few times arrived during hours and got the manager not in office on the door."

      Rating: (4.6 out of 5)
      Woodrow - Round Rock, TX February 28, 2014
    • "Everything went smoothly. Everyone was very courteous. Well run facility."

      Rating: (5.0 out of 5)
      Carolyn - Cedar Park, TX February 27, 2014
    • "The folks at Uncle Bob's [Life Storage] were great. The business' pro-military policy and attitude is beyond comparison. I am extremely happy with my experience at Uncle Bob's [Life Storage]. "

      Rating: (4.7 out of 5)
      Carlos - Austin, TX February 25, 2014
    • "Well run with class."

      Rating: (5.0 out of 5)
      Robert - Austin, TX January 23, 2014
    • "The service at Uncle Bob's Storage where my unit is located has been the best customer service I have ever received from any storage facility. We have to move to another location in the same city, and hope we get the same prompt and courteous service."

      Rating: (5.0 out of 5)
      Christina - Austin, TX January 20, 2014
    • "Exterior building entrance door seemed a bit damaged and doesn't close completely. seems like a waste of energy."

      Rating: (4.6 out of 5)
      Damien - Hessmer, LA November 23, 2013
    • "This was my first self-storage experience, and quite frankly you made it an absolute pleasure. Friendly, helpful, prompt staff, clean facilities, and super easy to work with. Than you!"

      Rating: (4.9 out of 5)
      Stephanie - Fairbury, NE September 23, 2013
    • "it was really nice to be notified by the office staff when my lock was not properly locked on my unit. "

      Rating: (4.4 out of 5)
      Morgan - Austin, TX September 23, 2013
    • "I have seen and heard over the months both Danny the regional manager and Cristina my store manager go out of their way to helping others with their moving in questions or carrier problems. I have also seen many times when they actually helped many people load or unload something they weren't able to do by themselfs. And so the person renting the space wouldn't get hurt.They are great people. Thanks And they deserve a cutomers support bonus."

      Rating: (5.0 out of 5)
      Gene - Austin, TX September 20, 2013

    Location Features

    • Life Storage Store Climate Controlled Storage Units

      Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

    • Life Storage Store Use our Moving Van or Truck Free with Storage Rental!

      When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

    • Life Storage Store Surveillance Cameras

      Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

    • Life Storage Store Fenced & Lighted

      Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

    • Life Storage Store Boxes & Packing Supplies Sold Here

      This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

    Serving Austin and Los Indios

    Austin is a fantastic place to live, but it's wise to protect your valuables from the heat and humidity at Life Storage. We offer a variety of storage units, including those with climate control, that can be accessed 24 hours a day. The storage facility is conveniently located on Pond Springs Road next to the Red Barn Garden Center.

    ALSO SERVING COMMUNITIES OF: Jollyville, Balcones, Brushy Creek