*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Austin, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"the property is neat and clean always, but the Staff is AWESOME. Very friendly, helpful and knowledgeable. I appreciate both on-site and over the telephone."
"The manager (or Vice Manager, I can't remember) was extremely helpful. She called me early the next day, and I had just submitted my application around midnight the previous night. She was very prompt, very professional, and somehow made me excited to rent space there! Also, she was able to help me get a bigger space once I realized the smaller space was just too small. She really was an amazing person to work with, and I feel bad that I don't know her name, but I would know her face. The storage facility was extremely clean and gleaming, not like other places I've seen at all. I will never use another storage place. This one really set the bar."
"The questions I had were answered before I had a chance to ask. I was carried down to the storage space, shown how to use the lock on the storage to make sure I did not leave it open. Very well knowledged employees. I appreciate them."
"The unit is affordable and clean, the moving truck was super convenient. The associate was helpful and attentive. The lot was messy on the outside due to construction"
"The Manager and Asst. Manager were very knowledgeable in storage safety and container sizes. The size they recommended was a perfect fit. They were friendly and overall pleasant to work with. This was my second time utilizing Uncle Bob's Self Storage and I will use them in the future because I enjoyed the outstanding customer service I receive on each occasion. "
"You are a storage facility and they are more or less the same - the only difference is price and location, really, so long as I can get to my belongings during the posted hours of operation and the facility is well-maintained, which yours appears to be, I am very happy with the quality of service. I am not sure how to exceed my expectations. Cake? A free bottle of bourbon?"
"My only suggestion would be to have some flag or other sign to signify when your office is closed during the day. If something by the road could be flipped up so people in the area who do the personal pay thing could see not to stop at that time. I understand that you would probably be the only business that does this, but it would be helpful to old-schoolers like me. I couldn't be happier with the way things were run otherwise. If all businesses and our government were handled in this manner, we would all be much better off. Thanks. Good people in the office made it happen."
"so far we've had no problems with uncle bob's storage. we're very happy that our things are well secured even thou it might not mean much to others but to us it does. we are very satisfied wit Uncle Bob's "
"Unfortunately, it has been couple of weeks and i've already forgotten the name of the associate who helped me, but all i recall is thinking, "this guy's customer service is like that of a 5 star restaurant." Great guy, very patient, knowledgeable and accomodating to my circumstances. I really appreciated him offering, withough me asking, to be given overnight access, when he noticed that i was pressed for time and had a flight to catch the next morning. Offering a bottle of water was unexpected, but will always stand out as testiment that Uncle Bob [Life Storage] is serious about customer service!!!"
"The manager and asst. manager are awesome!! The office was extremely nice and neat.. The asst. magr Crosby was extremely nice and professional!!
The manager was also extremely nice and professional!! "
"I appreciate the concern about my indiviual needs, and the friendly approach to address them. I appreciate this company for helping me at a time I need help. I was going through a rough time things will get better Thanks so much!"
"Uncle Bob's is off the chain! I've been with this organization for 6 yrs and I am completely satisfied. I wish there were some incentives for membership other than the referral program. But I'm cool. Thank you for your good customer service."
"I didn't just mark all 5's to just get through it, the location I was at the staff is AWESOME. Always very nice, very professional. Truly a nice experience.
And the location was always neat and clean. "
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
This facility offers moving van or truck rental to help make your move easier. You'll get the vehicle rental at a discounted rate with any new storage rental.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Austin and Daffan
Our self storage facility on E US Highway 290 is located south of the US-290, between Crofford Ln and Harris Branch Pkwy, near Davis White Northeast District Park. Click here for directions to this Life Storage.
At Life Storage Facility #285, we offer great property security systems and clean, affordable storage units to rent for the residents of Daffan, Hyde Park, Crestview, Cele, and other neighborhoods in Austin, TX. Call us with questions, reserve online, or click here to compare other storage units in Austin.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental
