Customer Reviews - Life Storage #746, Arlington
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We at Life Storage want to maintain the best storage facilities in Arlington, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Arlington (#746)
4.78 out of 5
based on 35 of our most recent Reviews
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5.0 out of 5
"I’ve had nothing but great service over the years there. Brenda and the staff there have been easy to work with if I had any problems. I needed to get my stuff out and I have a bigger place. Only reason for leaving. Thank you guys"
November 26, 2018
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- Robert from Arlington, TX
5.0 out of 5
"I appreciate the service and the long term relationship. Our personal property was stored for several years as we spent several years in NC and then back in TX before moving into our new home in TX. Each time I interacted with your company to move to a larger storage unit or when you upgraded and changed out the doors and locks to our final departure the communications were excellent and the process was easy. Thank you."
November 26, 2018
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- Amanda from Arlington, TX
4.8 out of 5
"Well they were very nice and I have been super busy with work and when I went my code did not work and I had not had a chance to call or go up there to see what was going on and one of the lady's happened to call me so I told her about it and when I needed to get into my storage my code worked so so far I have hid no problems really at all with them I know things happen"
November 17, 2018
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- Thomas from Arlington, TX
5.0 out of 5
"I had a very nice experience. Very nice office staff"
May 23, 2018
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- Heather from Arlington, TX
4.6 out of 5
"Brenda was exceptional! She did everything to make sure I was well taken care of. I am super pleased with her. The only miscommunication we had was resolved with her kind approach and professionalism. Thank you so much!"
April 24, 2018
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5.0 out of 5
"LeBrenda was always so friendly, helpful and accomodating. We spent several years storing our junk at the same facility. The switch over from Uncle Bob's to LifeStorage was well organized and the physical upgrades were caused minimal inconveniences. We would have left our stuff longer, but the cost became too excessive to justify."
January 23, 2018
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5.0 out of 5
"Great service for five years and manager was very helpful when I needed help cleaning out my storage space when no longer needed."
November 25, 2017
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- Migdalia from Arlington, TX
5.0 out of 5
" Your manager Brenda is not only very professional but very attentive and caring makes you feel like family."
July 19, 2017
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- Medical Center from Arlington, TX
5.0 out of 5
"Brenda is a great person to work with. She is always helpful and nice."
June 27, 2017
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- Mechele from Arlington, TX
5.0 out of 5
"LaBrenda went above and beyond when she helped me get the right storage and fast, before my reservation. She is awesome!"
June 23, 2017
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5.0 out of 5
"The storage attendant was very nice and respectful, I appreciated that greatly."
June 18, 2017
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- Cynthia from Arlington, TX
5.0 out of 5
"Very professional, friendly, competent staff associates at the Blue Danube location."
September 26, 2016
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5.0 out of 5
"I think the staff of the facility where I rented (Arlington) was excellent."
June 28, 2016
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- Timothy from Arlington, TX
5.0 out of 5
"The whole experience was amazing easy! The lady explanation on every thing was spot on! And the use of the truck free on move in was a great help and surprise! "
March 27, 2016
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- Chelsea from Arlington, TX
3.9 out of 5
"The associate was very kind and eager to help me get into my storage unit even though she was closing in five minutes. "
January 20, 2016
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5.0 out of 5
"The assistant manager is super sweet and always very helpful!"
January 06, 2016
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5.0 out of 5
"I really enjoyed the experience. This is my first time to rent a storage space and this is also the first place I went. I didn't want to look anywhere else after my encounter with La Brenda."
October 22, 2015
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5.0 out of 5
"The associate was nice and really amazing. She exceeded my expectations. She was helpful and I think she should be commended on her performance. "
August 28, 2015
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3.4 out of 5
"The staff was great! The only problem I have is I feel that Uncle Bob's should prorate storage charges any time during the months if consumers only need the storage for a certain length of time. Prorating storage charge at the beginning and not at the end of the month is just like forcing consumers to keep their items in storage longer when it is not necessary. Uncle Bob’s should not charge consumers for additional days when it is not necessary. "
May 24, 2015
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3.0 out of 5
"I only saw the employee when I moved in and when I moved out."
May 23, 2015
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5.0 out of 5
"Went to many other storage facilities and was not treated like at Uncle Bob's [Life Storage]. It was a relief to find a nice, respectful person in charge of your site. I worked for a moving company for over five years and in that time I met tons of storage personnel. Never been treated better. :) "
February 27, 2015
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5.0 out of 5
"I have rented units from you in the past and have referred friends to your storage also. Brenda (manager)over the years has always been courteous,and goes out of her way to help me and my friends with our storage needs. I will be honest, I have looked at other storage company's, but have always come back to yours because of Brenda's friendly and welcoming attitude."
January 22, 2015
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- Maddison from Fort Worth, TX
5.0 out of 5
"Did a exceptionally good job. Felt like family ! i Will definitely recommend you guys and come back if needed ! Thank you."
December 24, 2014
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- Elizabeth from arlingtonTX, TX
5.0 out of 5
"The associate was very accommodating, courteous & professional. She went above and beyond to help me. (Authorized 24 hr access on move in date & also allowed me to extend truck rental at reasonable rate). I've never received the level of quality of service from any other storage facility. "
October 27, 2014
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4.0 out of 5
"employee that I spoke with listened to what I thought was on a personal note was really well versed on what I thought as parent helping his kids .she was attentative to my needs , thank you very much"
October 24, 2014
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- Cynthia from Arlington, TX
5.0 out of 5
"I have rented storage space from this location in the past it was always a nice place with good security. That is why I came back. However, the management team in the past was less than professional, not always friendly and the place was not always as clean as expected.
The new management team is outstanding in everyway! They have been a blessing during a very stressful time for my family. The property is in excellent condition all of the time and they are always friendly and professional."
September 25, 2014
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5.0 out of 5
"I love the property and the staff and the price. I have used uncle bobs in the past and if I ever have a storage need, I will use them again."
August 06, 2014
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- Curtis from Arlington, TX
4.4 out of 5
"Service was great, I did think the storage was overpriced but at the time it was cheaper than everyone else so that is all that matters. "
July 23, 2014
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- Kimberly from Carrollton, TX
5.0 out of 5
"excellent staff!! so kind and helpful always. Made the experience wonderful!"
June 23, 2014
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4.0 out of 5
"I needed a unit to store belongings in, and you provided it."
April 02, 2014
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5.0 out of 5
"LaBrenda had a good attitude and was knowledgeable."
March 26, 2014
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- Victoria from Arlington, TX
5.0 out of 5
"Everyone has always been very helpful. They take time to answer my questions and make suggestions."
February 28, 2014
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- Sharron from Arlington, TX
5.0 out of 5
"Labrenda at the place where I rented space was terrific.She is one of the nicest people I have ever met.She really made my storage experience very pleasant! I would definitely use the facility again!"
October 23, 2013
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5.0 out of 5
"The Manager was very nice and helpful answered all of my questions and concerns. Because of her I'll always come back to your business."
September 24, 2013
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5.0 out of 5
"My store manager was super nice and friendly. Fast and efficient! "
September 24, 2013
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