A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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1013 Battlefield PkwyFort Oglethorpe, GA 3074211.2 Miles Away
Customer Reviews - Life Storage #275, Chattanooga
We at Life Storage want to maintain the best storage facilities in Chattanooga, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"We had 2 storage units here for a few months and have appreciated the great customer service. The people in the office have been friendly and professional every time I’ve gone in there. I would recommend them."
"Wesley was very helpful and showed me how to access everything. He also helped me with finding the right sized storage and for an affordable price. Highly recommended!!"
"I just want to share my experience while I was here that the gentleman helped me out tremendously made me feel like I was with family. It’s kinda red today that’s why I want to make sure I said something. Thank you."
"This place deserves 10 stars !! I just recently moved here and Wesley Harper went above and beyond to help me !! His customer service was beyond what I expected ! I’m so happy I picked this place ! Wes knows what he’s doing !!! I highly recommend this to anyone looking for somewhere to place there stuff for a short time!!! Thank you Wes for all your help !!! Couldn’t of asked for someone better!"
"Awesome service and affordable pricing. Wesley does a great job of making the customers feel welcome and appreciated! Very helpful with move in and the rental specials help tremendously to offset costs. Some units even come with a free month! Units are clean and access to them is abundant."
"I observed Wes Harper going above and beyond the call of duty in trying to accommodate a very rude person over the phone today. He maintained professionalism and demonstrated kindness in dealing with this rude person. Harper represented Life Storage well. True Professional!!! ."
"The employees are never there and never answer the phone. When I tried to call and they never answered, they charged me a $20 late fee. Tried calling just now to pay early and no answer. Space is great, but employees need to be there. Almost every time I go to the door, there is a sign that says that they will be back later."
"Wesley Harper was absolutely amazing and beyond helpful! He was more than willing to help us and very friendly. I would highly recommend the Life Storage on Hixson Pike for their friendly service and ease of process with our rented storage facility."
"Don’t rent a storage unit here!!! After six monthes of closing are account and paying it with the tweaker christina they some how just filed to the credit bureau saying I owe them an outrageous amount of money. Look out for these crooks and go a cross the street to avoid what I went through. I cleared out my storage room and paid to get all my stuff out and brought account up to date and closed it. Christina is a liar and a terrible manager. I will be contacting an attorney and writing many more reviews to the BBB to help anyone not make the same mistake I did. Life storage of Chattanooga on Hixon pike are money hungry even when your don’t renting from them"
"The customer Service at Life Storage is top notch. Friendly & very helpful. I recommend this storage facility to anyone looking for quality storage needs with awesome customer service."
"Wesley was very courteous and the check in process was very quick and easy. The facility is very clean and temperature controlled area is cool. Would definitely recommend"
"I stopped in on Thursday evening and reserved a 5x10 unit but still needed to complete the paperwork. The ladies in the office put a hold on a specific unit and I said I would be back on Saturday to do the paperwork.
I returned Saturday afternoon and the gentleman in the office said I didn't have a reservation and that he had rented the last 5x10 unit. Needless to say we were upset as I watched the ladies put in my info and verified they had it correct. He didn't care at all about the reservation although as we left he did try to up sell me to a larger unit.
I wouldn't rent a storage unit from a place that can't even keep my reservation for 2 days and has employees who don't care that they rented out someone else's reserved space. That tells me ALL i need to know abut this storage company. RENT SOMEWHERE ELSE!!"
"The Life Storage experience for me has been long and eventful. I appreciate the store manager Christina more than I can say in words. She is always working to keep the property clean and always makes time for any questions that I may have. Thank you for a more than satisfactory storage experience."
"Im only giving it 3 stars due to limited hours for access and very limited staffing. The staff that is present sometimes are very cool, very friendly, and when their not busy, very helpful, which is 5 star for them. The company should change the access hours to be more suited to the customers and not suited to the company"
"This is a great place because of the manager, Christina! She was very helpful and went out of her way to make sure that we were happy and satisfied with her facility."
"Christina Jones Is an exceptional employee. She has always been a major help to me. She always goes above and beyond. Also she is very sweet and a joy to have to work with"
"Christina is an Outstanding Manager! I have had things in storage for years and have never found such a diligent, professional and courteous Manager anywhere! Her Customer Care is off the Charts!!!"
"Ms. Christina Jones has a very clean environment for us to work from. She has offered us cold refreshing water. Her customers are happy from what I gather. This is a 5 star location. Integrity Movers"
"I would like to give to Christina a standing ovation for her excellent and wonderful service. She keeps a security and very very clean place. I would highly recommend this location. Thank you so much Christina for everything."
"Gave me a storage unit where my U-Haul could not fit so the lady Christina decided we could use the van which she told us is free for all customers one month later returned all my boxes filled with roaches, mold on all of my furniture And the lady told me I could not use the van to get my stuff when she purposely gave me a spot that I couldn’t access!!! Don’t store your belongings here if it’s not covered with mold mold and roaches you won’t be able to access it with your vehicle"
"We have been storing here for over a year now and Life Storage has been excellent. Christina is exceptional at her job and genuinely wants her customers to have a positive experience. Good managers are tough to find in the best of times but nowadays nearly impossible.
Hope corporate realizes what a gem Christina is here in Hixon store275!!"
"Christina has been an amazing help for my moms transition/move to Chattanooga. Life Storage has provided all she needs and accommodated her very well."
"Christina has the most amazing personality. She makes visiting the office a very enjoyable experience. The most helpful to get exactly what I need. I am very pleased with my experience."
"To begin, I’d like to say that if it weren’t for the folks at Life Storage, the Hixson location in particular, I would have likely lost all of my tools and other belongings that can’t travel with me day after day. The sign up process was incredibly fair, straight forward and undoubtedly the easiest lease (or lack there of) I’ve ever been involved in. Christina, the Manager is a rock star and has be there to answer any questions or requests from day one. I’m so glad I called one more
Place to inquire about storage because I found these awesome folks. I Seriously appreciate the welcoming environment, the anticipation of needs and all that they do to keep my stuff safe and accessible. I would not steer you wrong...thanks again Christina...you’re epic.
M"
"I’ve had a storage shed as a commercial customer at this facility for 5 years now. And by far Miss Christina Jones is the best manager I’ve had the pleasure to have met and take care of things for me. Always let’s me know when packages have been delivered etc etc ,and always with a smile. I’m glad she’s running the place now. Please don’t let her get away. She runs a tight ship. It’s a breath of fresh air to see these days. Thank you thank you. She deserves 6 stars. Ive never seen the grounds look better also. Pride in what she does."
"Christina has been fantastic to work with. Made things very easy and was very accommodating when issues arose with my reservation. I look forward to working with them."
"Christina was very helpful and knowledgeable. She took care to help me with the set up my unit and took me to the unit before hand. I received a call to see if I needed anything else or had any problems.
I have two units while in the process of selling my home.
Very easy to get into the lot and out."
"The team at this Life Storage location are always friendly and willing to assist with any questions or concerns. The facility is neat and clean. We are very happy with our units here!"
"Christina has been there for every question and detail I have asked for . Mahogany was just as helpful when I asked for assistance . I have needs and these two girls have been awry to work with ."
".My experience at Life Storage was wonderful thanks to Christina.She is professional, detail oriented, does things right the first time, and goes above and beyond to make sure everything goes smoothly. You should make this your go to place for your storage needs."
"Life Storage is now my go to for my storage needs. I recently relocated to TN from GA and needed to find a storage facility that was affordable without all the gimmicks. I visited the Hixson Pike location and was greeted by Ms. Christina and her employee in training; Ms. Mahogany. Both ladies were very attentive and provide excellent customer service. Everything was explained to me without rushing. In addition the property is very well kept. Kudos to the Life Storage, Hixson Pike staff."
"This was my husband and I's first time ever using a storage unit and it was an absolute joy of an experience. Christina helped us and she was incredibly kind and so helpful. She took the time to explain the whole process to us and even how to use the locks that they have as well as tell us how to find our unit. Then, she even took the time to come by after we got to the unit to ensure we had found it and to see if we needed anything else. It is some of the best customer service either of us have ever received and we will always use Life Storage for anything we need as well as recommend it to our friends and family!"
"This is my third time renting here in the last several years. Always very satisfied. Rebecca was very accommodating and helpful when I rented their complimentary van"
"Storage unit & pricing itself was actually pretty decent & competitive for the area. The facility was clean for the most part & appeared safe. My biggest disappointment & part of a draw to go to Life Storage was the (Transit) moving truck rental for $20 and free mileage for the first 25 miles. During our move in they were unable to offer the truck due to COVID. Fast forward 6 months we were moving out & reserved the truck rental thinking we would get the same rate. They told us that their policy had changed & the truck rental discount was ONLY for move in & confirmed that it wasn’t offered during our move-in but couldn’t offer the discount. Long story short they charge $1/mile along with the $39 truck rental & mandatory insurance with a 20 mile round trip costed just below $100. This is nearly double the rate of U-haul next door for a 1.5hour 20 mile total rental."
"Dan at Life Storage of chattanooga #275 is friendly, flexible, helpful, accommodating, and professional. The unit was clean and he demonstrates organization, professionalism, and curtesy when dealing with clients and multiple clients when they are there at same time. The whole facility is clean and well kept up. I recommend using this facility for your storage needs."
"They constantly raise the rate. Just a bit over a yr my rate has went from $115 to $142. I'm on a fixed income I could barely afford the starting rate but now I don't have a choice because my stuff is in hostage mode now. Either I have to pay the rates or lose everything I own. Can't afford to move it again but I will never rent from this place again when I do get it out."
"Thank you all so much for the help with getting my 1st storage unit. Kristy made it super easy and answered my million questions. If I could give 10 stars I would"
"I am usually not the type to do reviews but after the experience I had with Life Storage I felt the need to compliment this company! Kristy and Will are absolutely rocking it at this location. They were very kind and helpful throughout the whole process. They took the time out of their busy days to show me multiple units and even reserved them for me while I was making up my mind. When I was ready to rent they sent me a link so I didn’t have to drive all the way across town to do the rental and I had my space and access code within minutes of finishing my online rental! Quick, easy, effective should be the motto of Life Storage! Great experience! 11/10 would recommend!"
"Kristy is an angel sent from the gods of storage! She was very informative about all the company polices and made the rental process such a breeze. I was in a tight spot and needing a place to rent fast and she went above and beyond for me to make sure my items were stored safely. I for sure will do business with this company again!"
"I recently moved out from San Diego California to Chattanooga Tennessee and as we all know moving is one of the top stressors in life. I was going through finding a place to live, getting my stuff moved out here, starting a new job and traveling for work. I have to say Kristy the manager at Life Storage was absolutely amazing!!!!
She went above and beyond to make sure that my moving experience with Life Storage was nothing but perfect. She did me a personal favor and invested her time to make sure that my stuff got secured safely while I was traveling. I cannot say enough about her hospitality, her professionalism and her genuine warmth to make sure that I was taking care of it. It was extremely refreshing and gratifying to know that she was able to make this stressful experience a bit easier for me. Thank you Kristy for being you I really appreciate all you did :)."
"You can really tell that they care about their jobs. Not only are the very nice but they also gave me very accurate and timely. Would definitely do it here again. Only storage place in Chattanooga I will ever use."
"Thank you Kristy for Your great customer service! I will definitely rent from Life storage. Im confident my belongings are safe and secure here, thanks again to staff!"
"The facility itself is large, open, and easy to get in/out of.
I took off 2 stars because most of the units around me have a standard slide lock like every other storage unit in the world. But not the one they rented me, it's been replaced with a new/different type of slide lock that I assume they're using going forward. This annoys the sh*t out of me for the reasons below:
1. You can't use a padlock or disc lock to secure your unit anymore.
2. They get to sell you a $16 proprietary "19mm tubular cylinder lock."
3. This lock serves no purpose in the outside world, so you'll likely throw it away when you're done.
4. I can't find any lock like it on Amazon, so my only choice is to use the locks and keys they provide.
5. They possibly have a master key that fits the ones they sell, so it may be possible an employee can open any unit with the new lock type."
"Their gate is always messed up and I have to have assistance with opening it half the time. They are terrible about having vehicles or whatever they feel like having towed no matter who owns it, if one employee thinks anything about a parked vehicle it more then likely, will be towed."
"I called from across country and spoke with Christy at the 4119 Hixson Pike facility and she was absolutely so kind and helpful! She helped me more than I could have ever expected. I recommend that if you need help, you ask for her. Thank you so much Christy for making this move so easy!"
"Marvin
Have used this storage facility and I recommend for the staff is friendly, really nice units, use of the truck when moving and reasonable prices."
"Wow! The team in Hixson truly made me feel like I was their most important customer. Who could ask for more! Great experience during a pretty crappy transition. Thanks ladies!"
"I have had a storage unit for 10 years and sometimes did not slide the latch over all the way when locking it up. In the past, they would call to notify me and when I got a chance, I work 85 hours a week, I would go and correct the closure. So after 10 years, without any certified mail notification, they decided that they would cut my lock off and replace it with one of their own and charge me for it. When I called about the "misc" fee on my account, they told me this was the rule and that after 10 years they had decided to enforce it. Not once in 10 years did anyone else ever say that this would be done. I asked that the district manager call me and he actually laughed at me. He said that they did it because my unit not being secured put everybody else at risk because if someone saw my unit unlocked and decided to rob it, they would move onto other units. What????? Made absolutely no sense. They would have to have lock cutters to access the other units and if they already had them, pretty sure that was their intention in the first place. Completely illogical. When I asked for the name of his boss, he said "the buck stops here". What? What kind of manger says that and refuses to give you the name of their supervisor? He said it wouldn't make a difference because they would be issuing a non-renewal after 10 years of being a customer and never having had a complaint or issue before. Just a scheme to charge you for an overpriced lock. Ever since their name changed and new management took over, they have steadily gone down hill. AND BTW, I HAD TO CREATE A YELP ACCOUNT JUST TO WRITE A REVIEW. I HAVE NEVER HAD SUCH HORRIBLE CUSTOMER SERVICE THAT I FELT WARRANTED TAKING THE TIME TO GIVE SOMEONE A BAD REVIEW."
"My family uses this storage. The lady in the office is so helpful. When we thought we were not going to make it by close she stated she would wait on us if needed but walked us through paying online and stayed on the line with us until we were logged in!! She was wonderful!!!! I think her name was Christy. If you need a great place to store go see her."
"Need storage? Go here!!! Best place ever. My boyfriend stores here and you can drive into the climate control building! Park inside go to your storage. It is safe and well lit!"
"Well kept facility. If you dread renting storage, go see kristy. She will lighten that weight and have you smiling. This facility is the best for this area, price wise, ease of doing business, and the polite staff who welcome your presence"
"The staff at the Hixson Pike location was great Kristy answered all my questions and help me determined the size I needed will be telling all my friends to rent"
"My experience with Life Storage was the best. This covers from the time I made that first call to them and my first time walking through their doors. I appreciate good customer service because we all know it is so rare today. Keep up the good work. Thanks"
"Your workers were helpful with questions, friendly, showed me several sized storage options, and allowed me to change storage places without hassle after two days of having rented the first.
It might be helpful if they are aware of where the sun is during the day and whether the sun will be on the door more or less during the day. Since I was going to be coming and going to my unit, I preferred to have one that, while not climate controlled, would at least be less in the sun."
"Mr. Garrett and Staff have gone po out if their way to help me. Thank God for people like them that treat po people like me,(Multiple Sclerosis, Cancer, ) welcomed and comfortable.
Sincerly,
Gina Jacobs"
"I left a fishing rod and real in the storage unit after I checked out. Your people called me and told me it was there. I went back and got it. Very honest. You do not see that every day.
Jim"
"I reserved my unit online around 20:00 and received my confirmation call at 8:30 the next morning. The staff was very friendly, helpful and responded within a great timeframe. The facility has a great security set up and I feel very comfortable with leaving my belongings stored here. Also, by reserving online, I was able to save some money via a monthly special they were offering. I recommend them all the way."
"I got locked out of my unit the other day and asked the girl that was there to help me. Her name was Kerrie and she was a big help. Very sweet girl. Thank you so much honey and I hope they give u a raise! Have a great one and God bless!"
"This location is the worst! Save urself the trouble and run.. rented a space here online to send packages for my business. The manager Spring Doveton called and practically shouted down the phone on me and was extremely rude. Making several accusations at me with no proof. She also hung up the phone on me as i was speaking and letting her know i thought they had the same rules as a life storage space in another location i had rented few months before. Storage spaces are meant to keep ur stuff and if this location does not then the customer should be told calmly and refunded. The manager here has a very rotten attitude and no custoner service orientation... her character sucks so find other locations around chatanooga and rent a space there. If there was anything lower than one star would select that cause ave never been treated or sooken to as lowly as his manager did today... its simply unacceptable to tlk to shout down on a customer and hang up the phone right in their face."
"Wonderful service, pricing and facilities. The free van service was especially helpful! Carrie at the Hixson TN location did a great job at accommodating all my needs. Highly recommended."
"Kerrie is the absolute best. I reccomend this location to everyone. Great personality and took the time to help me with my moving needs. Kudos kerrie."
"Kerrie was very helpful with my unit. I got a big unit and she said she could handle it. I thought it would be too hard but she assured me she handles big units all the time."
"Great prices, clean facility! The office staff made it easy for me to change my unit in store, and was very thorough is explaining everything i needed to know and answering my unusual questions. They were super helpful and knowledgeable."
"Very friendly, very nice, met my needs, explained everything very well because I had never rented a storage unit before. Very pleased with our first time experience"
"The ladies up in the office and Clarence are AWESOME! We will spread the word when people need storage. This is the best place in Chattanooga!
Thanks,
Tony"
"Extremely helpful. Lost my key and they helped me get into space and a new key. Also we needed a new smaller space and they arranged it same day. Great customer service. "
"The terms were made very clear in every day language, no five dollar words meant to impress or trick us as renters! Most helpful associates! We were made aware of moving and storage products available but not hounded to purchase anything. When we need something, we know where to get it! Overall we are very thankful for the last 40 foot space available on the lot!!!"
"All your staff--but most easily seen in the mananger, Spring--are smart, accommodating, helpful, compassionate, and business-like. A wonderful combination!"
"Spring and another lady she works with have exceeded my expectations. I'm a small business and greatly appreciate Uncle Bob' willingness to take in 4-8 small, UPS/Fed Ex deliveries for me.
This supports my business and is a fantastic value added service."
"All of my questions were answered thoroughly, everyone I interacted with was professional and very courteous. The complementary truck rental was very helpful."
"The staff were very friendly and I'm happy with my storage experience.
However, I moved out earlier than I expected and was disappointed that I could not receive a partial refund."
"the women i interacted with at the hixson pike Uncle Bob's [Life Storage] were seriously fantastic! i'm moving out soon but will no doubt use y'all again in the future. and the indoor storage facility was amazing! keep it up!"
"1. The girl managing the facility was very accommodating... weather prevented end if the month move out... she work with me and found solution.
2. One dissatisfaction... on long weekend holidays (twice)the main gate was left open for the weekend. Really my only complaint."
"THough this is a new unit, we have done business with you for years, and I did not hesitate to come back. I have always been satisfied and/or more than satisfied with your service and your personnel. Thank you."
"Spring is AWESOME!! My husband lost his job and we went through quite a rough time. She was more than understanding, gave us options and is always helpful and nice. Same thing for the other we have communicated with."
"Friendly service. The only issue I have is the prices are too high and I will eventually move because of that. I needed a place in a hurry however and that fit the bill.
"
"We've stored rv's and household items in storage areas in Texas, Colorado, and Nebraska, and this location of Uncle Bob's is without a doubt the most efficiently operated, the cleanest, and best designed of those we've used."
"Your personnel draws you back to Uncle Bob's They can make or break your business. Yours are top notch and always trying to help in any way they can.. And they do help.
Our adult children used Uncle Bob's last yr and their experience was enough to convince us to do the same when a unit was necessary.
Thank You!!!"
"I have never used a storage unit before but plenty of my friends and family have. Uncle Bob's [Life Storage] went way beyond the call of duty and contacted me several times when my property was not parked in it's spot or the door wasn't closed properly to my unit, etc.. They were absolutely great and if I EVER need storage again for anything (or any of my friends do) I will be sure to send them to Uncle Bob's [Life Storage]. Also, just a note on the staff, they were awesome and so wonderful to deal with!! Thanks so much for all you do. "
"This is my first experience with using a storage facility. Laura was very helpful, walking me thru the process, answering all questions, etc. You should be very pleased to have Laura as your associate."
"Everyone was extremely courteous and thorough. I feel very secure having my items at Uncle Bob's [Life Storage]. Thank your office staff for being so great!"
"Uncle Bob's [Life Storage] has been a great help during the loss of my Mom and the storage of her household goods. I really do not know what I would have done without you.
BO"
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Chattanooga and Highwood
Our self storage facility on Hixson Pike is located northwest of the Dupont Pkwy, between Highwood Dr and N Access Rd, near Dupont Elementary School. Click here for directions to this Life Storage.
At Life Storage Facility #275, we offer great property security systems and clean, affordable storage units to rent for the residents of Highwood, Alpine Heights, Harrison, Northbriar, and other neighborhoods in Chattanooga, TN. Call us with questions, reserve online, or click here to compare other storage units in Chattanooga.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
