Storage Units near Highwood in Chattanooga, TN 37415

"First time visiting this storage facility and Christina Jones is terrific. Very helpful and a great asset for Life Storage."

"Christina Jones Is an exceptional employee. She has always been a major help to me. She always goes above and beyond. Also she is very sweet and a joy to have to work with"

"Christina is an Outstanding Manager! I have had things in storage for years and have never found such a diligent, professional and courteous Manager anywhere! Her Customer Care is off the Charts!!!"

"Ms. Christina Jones has a very clean environment for us to work from. She has offered us cold refreshing water. Her customers are happy from what I gather. This is a 5 star location. Integrity Movers"

"Christina Jones was so helpful, kind and efficient with all my needs! Definitely will come back!"

"I would like to give to Christina a standing ovation for her excellent and wonderful service. She keeps a security and very very clean place. I would highly recommend this location. Thank you so much Christina for everything."

"Elena was amazing. This was my storage property and she was super helpful"

"Gave me a storage unit where my U-Haul could not fit so the lady Christina decided we could use the van which she told us is free for all customers one month later returned all my boxes filled with roaches, mold on all of my furniture And the lady told me I could not use the van to get my stuff when she purposely gave me a spot that I couldn’t access!!! Don’t store your belongings here if it’s not covered with mold mold and roaches you won’t be able to access it with your vehicle"

"We have been storing here for over a year now and Life Storage has been excellent. Christina is exceptional at her job and genuinely wants her customers to have a positive experience. Good managers are tough to find in the best of times but nowadays nearly impossible. Hope corporate realizes what a gem Christina is here in Hixon store275!!"

"Christina was very nice and helpful!!!"

"Very fast easy and amazing price!! Amazing and fast customer service"

"Christina has been an amazing help for my moms transition/move to Chattanooga. Life Storage has provided all she needs and accommodated her very well."

"Christina was a huge help! Thank you."

"Christina is awesome. Friendly customer service, informative, and helpful. Thank you!"

"Christina has the most amazing personality. She makes visiting the office a very enjoyable experience. The most helpful to get exactly what I need. I am very pleased with my experience."

"Christina was so helpful! She made everything smooth and easy."

"To begin, I’d like to say that if it weren’t for the folks at Life Storage, the Hixson location in particular, I would have likely lost all of my tools and other belongings that can’t travel with me day after day. The sign up process was incredibly fair, straight forward and undoubtedly the easiest lease (or lack there of) I’ve ever been involved in. Christina, the Manager is a rock star and has be there to answer any questions or requests from day one. I’m so glad I called one more Place to inquire about storage because I found these awesome folks. I Seriously appreciate the welcoming environment, the anticipation of needs and all that they do to keep my stuff safe and accessible. I would not steer you wrong...thanks again Christina...you’re epic. M"

"I’ve had a storage shed as a commercial customer at this facility for 5 years now. And by far Miss Christina Jones is the best manager I’ve had the pleasure to have met and take care of things for me. Always let’s me know when packages have been delivered etc etc ,and always with a smile. I’m glad she’s running the place now. Please don’t let her get away. She runs a tight ship. It’s a breath of fresh air to see these days. Thank you thank you. She deserves 6 stars. Ive never seen the grounds look better also. Pride in what she does."

"Just skip Public Storage folks! I had the friendliest, best and helpful service from Derrick starting and Christina since. Definitely recommend 😊"

"Christina has been fantastic to work with. Made things very easy and was very accommodating when issues arose with my reservation. I look forward to working with them."

"Christina was very helpful and knowledgeable. She took care to help me with the set up my unit and took me to the unit before hand. I received a call to see if I needed anything else or had any problems. I have two units while in the process of selling my home. Very easy to get into the lot and out."

"My Christina over at the Hixson pike storage is very awesome she has good quality customer service."

"The team at this Life Storage location are always friendly and willing to assist with any questions or concerns. The facility is neat and clean. We are very happy with our units here!"

"Life storage is a grate place to store your things"

"Christina has been there for every question and detail I have asked for . Mahogany was just as helpful when I asked for assistance . I have needs and these two girls have been awry to work with ."

".My experience at Life Storage was wonderful thanks to Christina.She is professional, detail oriented, does things right the first time, and goes above and beyond to make sure everything goes smoothly. You should make this your go to place for your storage needs."

"Christina is awsome"

"Christina is such a sweet person thank you for your help."

"Life Storage is now my go to for my storage needs. I recently relocated to TN from GA and needed to find a storage facility that was affordable without all the gimmicks. I visited the Hixson Pike location and was greeted by Ms. Christina and her employee in training; Ms. Mahogany. Both ladies were very attentive and provide excellent customer service. Everything was explained to me without rushing. In addition the property is very well kept. Kudos to the Life Storage, Hixson Pike staff."

"Great customer service Christina really made me feel comfortable about storing my valuables here.... keep up the great work ❤️❤️❤️"

"Great place! i enjoy being here, Christina is very helpful."

"Clean and Friendly facility. Customer service is excellent. Chrissy was amazing. Definitely recommend!"

"It was great I had to pick up some stuff I had in storage"

"The review page was not at all easy to find or access"

"Christina is awesome. It’s great to work with someone so helpful and so nice. I give my highest recommendation."

"This was my husband and I's first time ever using a storage unit and it was an absolute joy of an experience. Christina helped us and she was incredibly kind and so helpful. She took the time to explain the whole process to us and even how to use the locks that they have as well as tell us how to find our unit. Then, she even took the time to come by after we got to the unit to ensure we had found it and to see if we needed anything else. It is some of the best customer service either of us have ever received and we will always use Life Storage for anything we need as well as recommend it to our friends and family!"

"Christina was super helpful and friendly to work with. Highly recommend 😊👍"

"This is my third time renting here in the last several years. Always very satisfied. Rebecca was very accommodating and helpful when I rented their complimentary van"

"Dan has been very kind. Great customer service and friendly environment. Staff is very warm and receptive. Greets you with a smile every time."

"Awesome experience, very friendly and quick. Wonderful storage units, drive up access"

"Rebecca is wonderful! 😊"

"Storage unit & pricing itself was actually pretty decent & competitive for the area. The facility was clean for the most part & appeared safe. My biggest disappointment & part of a draw to go to Life Storage was the (Transit) moving truck rental for $20 and free mileage for the first 25 miles. During our move in they were unable to offer the truck due to COVID. Fast forward 6 months we were moving out & reserved the truck rental thinking we would get the same rate. They told us that their policy had changed & the truck rental discount was ONLY for move in & confirmed that it wasn’t offered during our move-in but couldn’t offer the discount. Long story short they charge $1/mile along with the $39 truck rental & mandatory insurance with a 20 mile round trip costed just below $100. This is nearly double the rate of U-haul next door for a 1.5hour 20 mile total rental."

"Very happy with this facility. Friendly and professional employees. Will highly recommend."

"Great staff, and awesome service!"

"Great place to store your goods. Rebecca was very friendly and helpful."

"Great customer service. Rebecca was very helpful."

"I stopped in to check for storage for my rv. Dan and Rebecca were extremely friendly helpful, and professional."

"I was pleased with the customer service and cleanliness of the the property. Rebecca was very helpful with finding the right size space I needed."

"Went past looking for my son"

"Great and safe place to store your items. You may also store boats, trailers, campers, etc. there. The staff have always been tans helpful."

"The security gate makes me feel like my belongings will be safe. The price is not too bad either!"

"Rebecca, the manager, was very helpful."

"Thank you for everything. Yall are the best!!"

"Nice place. Great ladies in the office. Right on top of everything!!!!"

"Dan at Life Storage of chattanooga #275 is friendly, flexible, helpful, accommodating, and professional. The unit was clean and he demonstrates organization, professionalism, and curtesy when dealing with clients and multiple clients when they are there at same time. The whole facility is clean and well kept up. I recommend using this facility for your storage needs."

"I would give it 10 stars if I could!!! Kristie you rock!!!"

"They constantly raise the rate. Just a bit over a yr my rate has went from $115 to $142. I'm on a fixed income I could barely afford the starting rate but now I don't have a choice because my stuff is in hostage mode now. Either I have to pay the rates or lose everything I own. Can't afford to move it again but I will never rent from this place again when I do get it out."

"Good price for the climate control storage"

"Thank you all so much for the help with getting my 1st storage unit. Kristy made it super easy and answered my million questions. If I could give 10 stars I would"

"Best place ever. Best customer service!!!"

"I am usually not the type to do reviews but after the experience I had with Life Storage I felt the need to compliment this company! Kristy and Will are absolutely rocking it at this location. They were very kind and helpful throughout the whole process. They took the time out of their busy days to show me multiple units and even reserved them for me while I was making up my mind. When I was ready to rent they sent me a link so I didn’t have to drive all the way across town to do the rental and I had my space and access code within minutes of finishing my online rental! Quick, easy, effective should be the motto of Life Storage! Great experience! 11/10 would recommend!"

"Kristy is an angel sent from the gods of storage! She was very informative about all the company polices and made the rental process such a breeze. I was in a tight spot and needing a place to rent fast and she went above and beyond for me to make sure my items were stored safely. I for sure will do business with this company again!"

"Great company! Great knowledge employees! Super clean spaces!"

"I recently moved out from San Diego California to Chattanooga Tennessee and as we all know moving is one of the top stressors in life.  I was going through finding a place to live,  getting my stuff moved out here,  starting a new job and traveling for work. I have to say Kristy the manager at Life Storage was absolutely amazing!!!! She went above and beyond to make sure that my moving experience with Life Storage was nothing but perfect.  She  did me a personal favor and invested her time to make sure that my stuff got secured safely while I was traveling.  I cannot say enough about her hospitality, her professionalism and her genuine warmth to make sure that I was taking care of it.  It was extremely refreshing and gratifying to know that she was able to make this stressful experience a bit easier for me.  Thank you Kristy for being you I really appreciate all you did :)."

"You can really tell that they care about their jobs. Not only are the very nice but they also gave me very accurate and timely. Would definitely do it here again. Only storage place in Chattanooga I will ever use."

"Great place great customer service by Kristy!! She knows her stuff and helped us so much."

"I love the drive in climate building. Even in the rain you will not get wet!!!"

"Great place!!!"

"Thank you Kristy for Your great customer service! I will definitely rent from Life storage. Im confident my belongings are safe and secure here, thanks again to staff!"

"Clean but a little expensive"

"Great place and great staff"

"The facility itself is large, open, and easy to get in/out of. I took off 2 stars because most of the units around me have a standard slide lock like every other storage unit in the world. But not the one they rented me, it's been replaced with a new/different type of slide lock that I assume they're using going forward. This annoys the sh*t out of me for the reasons below: 1. You can't use a padlock or disc lock to secure your unit anymore. 2. They get to sell you a $16 proprietary "19mm tubular cylinder lock." 3. This lock serves no purpose in the outside world, so you'll likely throw it away when you're done. 4. I can't find any lock like it on Amazon, so my only choice is to use the locks and keys they provide. 5. They possibly have a master key that fits the ones they sell, so it may be possible an employee can open any unit with the new lock type."

"Such a nice place. Looks very safe and cameras are everywhere . The staff was great"

"Their gate is always messed up and I have to have assistance with opening it half the time. They are terrible about having vehicles or whatever they feel like having towed no matter who owns it, if one employee thinks anything about a parked vehicle it more then likely, will be towed."

"Great staff and clean place to store your stuff"

"I called from across country and spoke with Christy at the 4119 Hixson Pike facility and she was absolutely so kind and helpful! She helped me more than I could have ever expected. I recommend that if you need help, you ask for her. Thank you so much Christy for making this move so easy!"

"Great place. Very large property! Kristy is the sweetest person and is the Manager. She has the best customer service."

"Great management, calls and updates if I have a delivery. Great place to store your stuff."

"Both locations in Hixson are great"

"Marvin Have used this storage facility and I recommend for the staff is friendly, really nice units, use of the truck when moving and reasonable prices."

"Very satisfied with the service. Employees were very helpful i will definitely return. Highly recommend. Very nice facility."

"Wow! The team in Hixson truly made me feel like I was their most important customer. Who could ask for more! Great experience during a pretty crappy transition. Thanks ladies!"

"Awesome place and great people"

"Great place"

"Even though I rented at the other Hixson location Kristy was the sweetest. So thankful and she helped me so much"

"I have had a storage unit for 10 years and sometimes did not slide the latch over all the way when locking it up.  In the past, they would call to notify me and when I got a chance, I work 85 hours a week, I would go and correct the closure.  So after 10 years, without any certified mail notification, they decided that they would cut my lock off and replace it with one of their own and charge me for it.  When I called about the "misc" fee on my account, they told me this was the rule and that after 10 years they had decided to enforce it.  Not once in 10 years did anyone else ever say that this would be done.  I asked that the district manager call me and he actually laughed at me.  He said that they did it because my unit not being secured put everybody else at risk because if someone saw my unit unlocked and decided to rob it, they would move onto other units.  What?????  Made absolutely no sense.  They would have to have lock cutters to access the other units and if they already had them, pretty sure that was their intention in the first place.  Completely illogical.  When I asked for the name of his boss, he said "the buck stops here".  What?  What kind of manger says that and refuses to give you the name of their supervisor?  He said it wouldn't make a difference because they would be issuing a non-renewal after 10 years of being a customer and never having had a complaint or issue before.  Just a scheme to charge you for an overpriced lock.  Ever since their name changed and new management took over, they have steadily gone down hill.  AND BTW, I HAD TO CREATE A YELP ACCOUNT JUST TO WRITE A REVIEW.  I HAVE NEVER HAD SUCH HORRIBLE CUSTOMER SERVICE THAT I FELT WARRANTED TAKING THE TIME TO GIVE SOMEONE A BAD REVIEW."

"IF YOU CARE ABOUT YOUR STUFF, STORE IT WITH SOMEONE ELSE!"

"What a great place."

"My family uses this storage. The lady in the office is so helpful. When we thought we were not going to make it by close she stated she would wait on us if needed but walked us through paying online and stayed on the line with us until we were logged in!! She was wonderful!!!! I think her name was Christy. If you need a great place to store go see her."

"Need storage? Go here!!! Best place ever. My boyfriend stores here and you can drive into the climate control building! Park inside go to your storage. It is safe and well lit!"

"Pricing too high"

"Love this store!!!"

"Well kept facility. If you dread renting storage, go see kristy. She will lighten that weight and have you smiling. This facility is the best for this area, price wise, ease of doing business, and the polite staff who welcome your presence"