A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Chattanooga, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"The employees are never there and never answer the phone. When I tried to call and they never answered, they charged me a $20 late fee. Tried calling just now to pay early and no answer. Space is great, but employees need to be there. Almost every time I go to the door, there is a sign that says that they will be back later."
"Wesley Harper was absolutely amazing and beyond helpful! He was more than willing to help us and very friendly. I would highly recommend the Life Storage on Hixson Pike for their friendly service and ease of process with our rented storage facility."
"Don’t rent a storage unit here!!! After six monthes of closing are account and paying it with the tweaker christina they some how just filed to the credit bureau saying I owe them an outrageous amount of money. Look out for these crooks and go a cross the street to avoid what I went through. I cleared out my storage room and paid to get all my stuff out and brought account up to date and closed it. Christina is a liar and a terrible manager. I will be contacting an attorney and writing many more reviews to the BBB to help anyone not make the same mistake I did. Life storage of Chattanooga on Hixon pike are money hungry even when your don’t renting from them"
"The customer Service at Life Storage is top notch. Friendly & very helpful. I recommend this storage facility to anyone looking for quality storage needs with awesome customer service."
"Wesley was very courteous and the check in process was very quick and easy. The facility is very clean and temperature controlled area is cool. Would definitely recommend"
"I stopped in on Thursday evening and reserved a 5x10 unit but still needed to complete the paperwork. The ladies in the office put a hold on a specific unit and I said I would be back on Saturday to do the paperwork.
I returned Saturday afternoon and the gentleman in the office said I didn't have a reservation and that he had rented the last 5x10 unit. Needless to say we were upset as I watched the ladies put in my info and verified they had it correct. He didn't care at all about the reservation although as we left he did try to up sell me to a larger unit.
I wouldn't rent a storage unit from a place that can't even keep my reservation for 2 days and has employees who don't care that they rented out someone else's reserved space. That tells me ALL i need to know abut this storage company. RENT SOMEWHERE ELSE!!"
"The Life Storage experience for me has been long and eventful. I appreciate the store manager Christina more than I can say in words. She is always working to keep the property clean and always makes time for any questions that I may have. Thank you for a more than satisfactory storage experience."
"Im only giving it 3 stars due to limited hours for access and very limited staffing. The staff that is present sometimes are very cool, very friendly, and when their not busy, very helpful, which is 5 star for them. The company should change the access hours to be more suited to the customers and not suited to the company"
"This is a great place because of the manager, Christina! She was very helpful and went out of her way to make sure that we were happy and satisfied with her facility."
"Christina Jones Is an exceptional employee. She has always been a major help to me. She always goes above and beyond. Also she is very sweet and a joy to have to work with"
"Christina is an Outstanding Manager! I have had things in storage for years and have never found such a diligent, professional and courteous Manager anywhere! Her Customer Care is off the Charts!!!"
"Ms. Christina Jones has a very clean environment for us to work from. She has offered us cold refreshing water. Her customers are happy from what I gather. This is a 5 star location. Integrity Movers"
"I would like to give to Christina a standing ovation for her excellent and wonderful service. She keeps a security and very very clean place. I would highly recommend this location. Thank you so much Christina for everything."
"Gave me a storage unit where my U-Haul could not fit so the lady Christina decided we could use the van which she told us is free for all customers one month later returned all my boxes filled with roaches, mold on all of my furniture And the lady told me I could not use the van to get my stuff when she purposely gave me a spot that I couldn’t access!!! Don’t store your belongings here if it’s not covered with mold mold and roaches you won’t be able to access it with your vehicle"
"We have been storing here for over a year now and Life Storage has been excellent. Christina is exceptional at her job and genuinely wants her customers to have a positive experience. Good managers are tough to find in the best of times but nowadays nearly impossible.
Hope corporate realizes what a gem Christina is here in Hixon store275!!"
"Christina has been an amazing help for my moms transition/move to Chattanooga. Life Storage has provided all she needs and accommodated her very well."
"Christina has the most amazing personality. She makes visiting the office a very enjoyable experience. The most helpful to get exactly what I need. I am very pleased with my experience."
"To begin, I’d like to say that if it weren’t for the folks at Life Storage, the Hixson location in particular, I would have likely lost all of my tools and other belongings that can’t travel with me day after day. The sign up process was incredibly fair, straight forward and undoubtedly the easiest lease (or lack there of) I’ve ever been involved in. Christina, the Manager is a rock star and has be there to answer any questions or requests from day one. I’m so glad I called one more
Place to inquire about storage because I found these awesome folks. I Seriously appreciate the welcoming environment, the anticipation of needs and all that they do to keep my stuff safe and accessible. I would not steer you wrong...thanks again Christina...you’re epic.
M"
"I’ve had a storage shed as a commercial customer at this facility for 5 years now. And by far Miss Christina Jones is the best manager I’ve had the pleasure to have met and take care of things for me. Always let’s me know when packages have been delivered etc etc ,and always with a smile. I’m glad she’s running the place now. Please don’t let her get away. She runs a tight ship. It’s a breath of fresh air to see these days. Thank you thank you. She deserves 6 stars. Ive never seen the grounds look better also. Pride in what she does."
"Christina has been fantastic to work with. Made things very easy and was very accommodating when issues arose with my reservation. I look forward to working with them."
"Christina was very helpful and knowledgeable. She took care to help me with the set up my unit and took me to the unit before hand. I received a call to see if I needed anything else or had any problems.
I have two units while in the process of selling my home.
Very easy to get into the lot and out."
"The team at this Life Storage location are always friendly and willing to assist with any questions or concerns. The facility is neat and clean. We are very happy with our units here!"
"Christina has been there for every question and detail I have asked for . Mahogany was just as helpful when I asked for assistance . I have needs and these two girls have been awry to work with ."
".My experience at Life Storage was wonderful thanks to Christina.She is professional, detail oriented, does things right the first time, and goes above and beyond to make sure everything goes smoothly. You should make this your go to place for your storage needs."
"Life Storage is now my go to for my storage needs. I recently relocated to TN from GA and needed to find a storage facility that was affordable without all the gimmicks. I visited the Hixson Pike location and was greeted by Ms. Christina and her employee in training; Ms. Mahogany. Both ladies were very attentive and provide excellent customer service. Everything was explained to me without rushing. In addition the property is very well kept. Kudos to the Life Storage, Hixson Pike staff."
"This was my husband and I's first time ever using a storage unit and it was an absolute joy of an experience. Christina helped us and she was incredibly kind and so helpful. She took the time to explain the whole process to us and even how to use the locks that they have as well as tell us how to find our unit. Then, she even took the time to come by after we got to the unit to ensure we had found it and to see if we needed anything else. It is some of the best customer service either of us have ever received and we will always use Life Storage for anything we need as well as recommend it to our friends and family!"
"This is my third time renting here in the last several years. Always very satisfied. Rebecca was very accommodating and helpful when I rented their complimentary van"
"Storage unit & pricing itself was actually pretty decent & competitive for the area. The facility was clean for the most part & appeared safe. My biggest disappointment & part of a draw to go to Life Storage was the (Transit) moving truck rental for $20 and free mileage for the first 25 miles. During our move in they were unable to offer the truck due to COVID. Fast forward 6 months we were moving out & reserved the truck rental thinking we would get the same rate. They told us that their policy had changed & the truck rental discount was ONLY for move in & confirmed that it wasn’t offered during our move-in but couldn’t offer the discount. Long story short they charge $1/mile along with the $39 truck rental & mandatory insurance with a 20 mile round trip costed just below $100. This is nearly double the rate of U-haul next door for a 1.5hour 20 mile total rental."
"Dan at Life Storage of chattanooga #275 is friendly, flexible, helpful, accommodating, and professional. The unit was clean and he demonstrates organization, professionalism, and curtesy when dealing with clients and multiple clients when they are there at same time. The whole facility is clean and well kept up. I recommend using this facility for your storage needs."
"They constantly raise the rate. Just a bit over a yr my rate has went from $115 to $142. I'm on a fixed income I could barely afford the starting rate but now I don't have a choice because my stuff is in hostage mode now. Either I have to pay the rates or lose everything I own. Can't afford to move it again but I will never rent from this place again when I do get it out."
"Thank you all so much for the help with getting my 1st storage unit. Kristy made it super easy and answered my million questions. If I could give 10 stars I would"
"I am usually not the type to do reviews but after the experience I had with Life Storage I felt the need to compliment this company! Kristy and Will are absolutely rocking it at this location. They were very kind and helpful throughout the whole process. They took the time out of their busy days to show me multiple units and even reserved them for me while I was making up my mind. When I was ready to rent they sent me a link so I didn’t have to drive all the way across town to do the rental and I had my space and access code within minutes of finishing my online rental! Quick, easy, effective should be the motto of Life Storage! Great experience! 11/10 would recommend!"
"Kristy is an angel sent from the gods of storage! She was very informative about all the company polices and made the rental process such a breeze. I was in a tight spot and needing a place to rent fast and she went above and beyond for me to make sure my items were stored safely. I for sure will do business with this company again!"
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Chattanooga and Highwood
Our self storage facility on Hixson Pike is located northwest of the Dupont Pkwy, between Highwood Dr and N Access Rd, near Dupont Elementary School. Click here for directions to this Life Storage.
At Life Storage Facility #275, we offer great property security systems and clean, affordable storage units to rent for the residents of Highwood, Alpine Heights, Harrison, Northbriar, and other neighborhoods in Chattanooga, TN. Call us with questions, reserve online, or click here to compare other storage units in Chattanooga.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Mon: 6:00 am - 9:00 pm
Tue: 6:00 am - 9:00 pm
Wed: 6:00 am - 9:00 pm
Thu: 6:00 am - 9:00 pm
Fri: 6:00 am - 9:00 pm
Sat: 6:00 am - 9:00 pm
Sun: 6:00 am - 9:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental