Self Storage Units near Forest Acres in Columbia, SC 29204

"Absolutely the most horrible customer service I've ever encountered in Columbia. The female manager has consistently been the rudest, most ignorant acting person in management I've seen in years. She doesn't deserve to manage a toilet much less a public facility. The place is filthy and the operational hours are horrendous. Take my advice and choose ANYWHERE ELSE to rent."

"Clean great customer service"

"Excellent service!"

"Felicia is the storage facility I have seen"

"Great location and Falisha answered all of my questions effectively. Very professional. Glad I chose this storage company and facility!"

"Austin was very positive and he answered every question that I was concerned with , he was very helpful with my choice of choosing Life Storage!!"

"Austin was amazing. Great customer service! Glad to do business with y'all!"

"Kind of angry 😡 that on going to put somethings in storage opened my door to a catastrophe which it want be worth filing a insurance claim.Im glad I didn't have a majority of my boxes on the floor for the ones that were on the floor got soaked at the bottom and some of my trophies were broken which are very sentimental to me"

"Great service amazing personality and very knowledgeable"

"I called to get information about a small unit, the young lady Miss Falisha help answer questions, very courtesy, knows her jobs very well, great service. Thank you so much, will see you soon."

"Had an issue with my account log in, and Falicia was patient with me and got everything situated.. she’s the BEST!"

"Excellent customer service. Falisha was very nice in helping me move into a unit"

"It was great, there was the perfect amount of space for my storage."

"Felicia is amazing!! Came in and was greated and helped. Everything was a breeze I love doing business with her!"

"Ms. Felica is a great store manager, she assisted me with a storage. She was very polite and respectful. She took her time to make sure everything was done correctly. Ms. Felica is new to the store and bring a warming welcome to the store. I appreciate her service and life storage for providing good customer service."

"Very friendly excellence service fast and quick"

"Never had a problem"

"Clean facility and Australia is always welcoming and willing to help with any questions"

"Do not rent a storage unit here! not security at all!  Our unit was broken into on Jan 6 and again Jan 16 2022 along with 9 or 10 other units.  We pay excessive fees over $200 a month and the security is nonexistent.  They take no responsibility for loss. The Manager dances around excuses giving no resolve or information as this is 5th breaking, crooks just come to shop whenever they want.  There was a Military Vet there yesterday who said his unit had been broken into now 4 times and another couple who said this was the 3rd time.  Also Dec 27th breakin. Massive wholes cut in the fence and unit doors destroyed. They would not open the unit door for us when we showed up, said we had to come back later, Did not make an effort to reach us. Would not speak to emergency contacts on file. My husband was out of the country. They left no information in the one call they made to my office. Did not call back from the first break-in. Claimed they called our cell but no call log refused to show video footage. The police said the breaking are always out of camera view and its a poor camera system. Security guard and camera upgrades have been suggested but with no changes.   With many valuables lost for so many, they offered 1 month's rent credit. Find a new place! Multiple break-ins and always out of cameras view. Odd when they know where they are coming in from.  How easy it would be to hire a security guard with all that money or put in a better camera system or at least one where they have created a door in the fence.  As a business owner Im discussed at the lack of customer service, protection and care provided based on the pricing being charged.  Karma is not going to be pretty."

"Exceptional and accommodating service at Life Storage. The 2648 Two Notch Rd location is also perfect for me because it is close to downtown but also far enough away and access.  Ask for Australia, she is very professional and will recommend the correct unit."

"Australia was amazing!!!!!"

"Austin Australia were great!!!"

"Ms. Australia is the best...I came in the facility and was greeted very professional and pleasant. I was in search of a unit to hold my belongings but unfortunately there weren’t any available at the time. Ms. Australia tried her best to help me with a unit. She’s very helpful and respectful. GREAT CUSTOMER SERVICE 10 stars!!!"

"Tom and Australia were wonderful at setting me up with my unit and making sure I understood the details of my agreement. They made sure I was satisfied with my space and the service was friendly and fast. Thank you guys so much at Life Storage! Super amazing staff! They also have a great selection of supplies to protect your items."

"We've been really happy with Life Storage. Karol is fantastic to work with- really helpful and she made sure we had all of the info we needed for our storage unit. She called before and after we made our first trip up there to be sure we were happy and didn't need anything or have any questions. The unit was very clean and the bag was waiting for us with all of the supplies we needed. We definitely recommend them to anyone who needs storage in Columbia!"

"Ms.Karol was amazing and got me the perfect Storage... She was so friendly, Kind and Helpful... Would highly recommend"

"Mrs. Boyd took really good care of me"

"The phone eloquent was very professional. The knowledge of the services was average. Firm presence. I did not get the goodie bag though. I needed the storage that day . Great"

"It was a wonderful and super easy experience. Would highly recommend."

"Had an excellent experience storing things at 2648 Two Notch Road location. Karol was an amazing help when it came time to close out the account when I was able to move it all out of storage. Highly recommend!"

"I enjoy being a customer at Life storage at 2648 Two Notch. Their prices are very affordable. Customer service is great. Carol is one of the reps. She is very helpful and nice. Highly recommend !!!!"

"The staff is awesome..with GREAT customer service !"

"The young woman who helped me was very nice and accomodating."

"My family won a storage unit from this facility and the process to retrieve the unit was easy. After we won the unit, I called the facility and spoke with the manager, Karol. She told me their hours and when we could do the paperwork. I got there to do the paperwork, paid for the unit and paid the refundable cleaning deposit. Me and my family cleaned out the unit and received our cleaning deposit back. The staff was great and provided excellent customer service from start to finish! Their facility is clean and I would recommend others to buy storage units from here along with storing items here. I didn't see any bugs or rodent activity in the units or on the premises so that's always a plus!!!"

"Carol is great always so polite.. we will always use this storage place as long as we are in this area. Hands down best customer service"

"Excellent service and prices"

"Great and very professional and soft spoken.. She was very helpful with everything that I needed and also gave me some great information.. Glad to have my things in a nice safe and secure place.."

"Great service and customer service!!"

"Kenya has excellent customer service and great environment . This was a lie. I was told to say this to get a discount. Very rude people to have to deal with. Go elsewhere"

"Don't go here 👎"