Customer Reviews - Life Storage #8100, Columbia
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We at Life Storage want to maintain the best storage facilities in Columbia, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Columbia (#8100)
4.85 out of 5
based on 26 of our most recent Reviews
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- Jennifer from Columbia, SC
5.0 out of 5
"Very helpful and understanding. i will definitely be coming back"
January 23, 2019
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4.6 out of 5
"the young lady was in the cold rain showing me the spaces with a smile. very nice lady that at the time was dealing with the lost of someone very dear"
November 15, 2018
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5.0 out of 5
"Me. Boyd is one of the kindest, most helpful people I've ever had the pleasure of meeting"
October 14, 2018
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5.0 out of 5
"We were so impressed with the whole experience. It was such an easy relocation of our possessions. The inclusion of the van was superb."
February 19, 2018
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4.7 out of 5
"Your employees were always happy to help and were a pleasure to work with."
August 24, 2017
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- Crystal from Columbia, SC
5.0 out of 5
"Appreciated the professional nature of the staff. Also appreciated the willingness of the staff to work with me when life threw me curveballs, and I had some payment issues. They treated me with compassion and respect. The customer service was excellent!!"
June 27, 2017
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- Stephone from Columbia, SC
4.6 out of 5
"Everything was as expect. Nothing else to add to this question."
May 24, 2017
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5.0 out of 5
"It would be great to receive an email reminder when the monthly fee is due. Thanks!"
January 02, 2017
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- Heyward from Columbia, SC
4.2 out of 5
"The time limit for going in and out was my only problem."
April 23, 2016
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5.0 out of 5
"This is not the first time I have used uncle bob's storage, but knowing the company,
it is the reason why I came to Uncle Bob [Life Storage] s. They are really nice, professional, and I use and refer them often. Thank you again."
February 23, 2016
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- Stephanie from Columbia, SO
5.0 out of 5
"I was very impressed about how courteous, accommodating and helpful everyone was. Kudos for a job well done! "
February 08, 2016
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5.0 out of 5
"Used the service for over 10 years. Very much appreciated the auto payment service. When calling from overseas I was remembered! I had only had a minor glitch with changing credit cards due to fraud. The system made me wait caused a late payment cuz I forgot to go back. My auto was in grand shape just as stored it. When is was time to close down the unit the clerk was extremely supportive and attentive in getting the tow truck to my unit. Great professional experience over the decade. Than you so much. . "
October 27, 2015
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5.0 out of 5
"Excellent storage company to work with. Fair and reasonable prices and a friendly / helpful staff."
September 23, 2015
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4.8 out of 5
"Debbie, the manager at the storage unit was always friendly and professional. A pleasure to work with. When ever I called, she was always eager to take care of my needs and answer my questions.."
August 23, 2015
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4.8 out of 5
"Your associate was really courteous and willing to answer my concerns. Her calmness took care of my initial fears. Great associate!"
July 24, 2015
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5.0 out of 5
"Uncle Bob's storage is a great place of Business, all the staffs are very nice."
May 26, 2015
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- Louellen from Nashville, TN
5.0 out of 5
"Both manager, Debbie, and assistant manager, Chad (?), were very knowledgeable and polite."
May 26, 2015
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5.0 out of 5
"Everything was previously prepared when I called and when I arrived at the store the information and price was the same as quoted, I love consistency. The agent was awesome as well, she definitely needs a raise because I still remember her and I moved out a month ago."
March 27, 2015
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5.0 out of 5
"I want to thank all of your staff. I was going thru an extremely hard time and your staff was very kind and professional. I really appreciate that!"
January 24, 2015
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5.0 out of 5
"Debbie and the fellow (Sorry, I forgot his name) were always professional, helpful, and a pleasure to deal with. "
November 23, 2014
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- Virginia from Columbia, SC
4.6 out of 5
"Installation of security cameras in the hallways are highly recommended and consider installing lighting in the storage areas. "
August 25, 2014
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4.7 out of 5
"I'm greeted promptly when they see me on the property, I go there at varying times. Staff is very nice.
The reason I said my building was kind of neat is because only I have access. Any mess is my fault. Around it is clean. I also rent a space for a trailer. The area around it is well kept."
June 17, 2014
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4.6 out of 5
"I have rented off-and-on for several years. The office folks, generally, are very helpful. Only once did I have a bad, bad, bad experience...and that was several years ago."
May 29, 2014
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5.0 out of 5
"I am a repeat client and I have 99.999% of the times received excellent services. And I thank you."
February 19, 2014
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- Christine from Columbia, SC
5.0 out of 5
"Keep up the great job and keep your good employees and tell them every now and then Good Job."
February 10, 2014
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4.6 out of 5
"Staff is always excellent. Property and office are always immaculately clean. Even the hallways in the storage areas appear to be swept clean on a regular basis, which is worthy of praise, since it gets really hot in there during our summers.
My only issue has been the rising costs on the units. I realize that the pricing has nothing to do with the local managers, however.
The manager(s) are doing a good job for you. They clearly work hard to maintain a good reputation for Uncle Bob's [Life Storage]. I'm happy to recommend your company to others."
September 06, 2013
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