*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Columbus, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"I appreciate the understanding when things got a little financially difficult. The staff where all so very helpful. I also loved our unit location. It would be what I would choose again if ever needed. Thank you all."
"Never having using a storage unit I was looking for somewhere convenient but who also had good ratings. I am VERY please with every single person I came I contact with.The day of my move he Morse Rd. office didn't have the boxes I needed. She called the Henderson Rd. office and took care of it asap. He was awesome too.
Great job!!"
"I appreciate you guys working with me. I would definitely recommend your company to family and friends. Rob, the gentleman at the front desk (usually.. I think he’s the only one I’ve seen there), was super helpful and always happy to see what he could do whenever I needed it. I really felt his whole vibe was helpful and contributes well with life storage. I appreciate all of his help and everyone elses guidance as Rob & co. made it very very easy for me to get started with you guys."
"Rob Thomas was an exceptional customer service rep. So friendly, professional, and knowledgeable. I will definitely recommend this business to friends and family."
"My things are important to me and I appreciate you making me feel at ease and comfortable with keeping my things in storage there at Life Storage. Thank you"
"The carts provided are in need of repair, some are missing a wheel, handles are broken making them hard to steer. Overall very satisfied with my unit and service provided."
"The manager helped 3 women move a car trailer out the gate. We had to unhook the trailer from the Budget truck and physically move it and it wasn't easy and it was way beond after hours."
"Cleanliness is important. The space was spotless. The office was clean. The temperature felt good in the unit, not hot or humid. That is important to me also. Thank you for both of these."
"Nathan is an excellent manager of your Unit. He is always available to assist with questions.
Neat guy. Friendly, professional, kind, professional.
Thank you for having a fantastic Employee
"
"I like that the staff remembers me and our conversations. They followed up with phone calls when I asked to be notified when units became available. New management is much better. "
"Nathan is an excellent associate and I'm glad he handles your location. Makes me feel better he's the manager of a place I keep so much of my personal belongings."
"you were closed for lunch for a very long time. did two people really need to leave at once? the check-in took forever. i thought that filling out the paperwork online would speed the process. i had allowed 30 mins for the process. it took about 75. the new trainee was slow. not his fault, but the person in charge wasn't really helping. he was just floundering his way through."
"On day checking out, there was no attendant in the office and/or no sign reporting where they had gone or when they would be back (it was during office hours). We ended up slipping our envelope to check-out through the door, and then the attendant came back just as we were getting in our car - but that was hard to know what to do."
"I was left waiting over an hour for the "free" rental truck and then I was called a couple of days later because they wanted me to pay for the "free" truck even though it was clearly marked on my contract...I believe that better training of your employees would have alleviated this issue..."
"Everything worked out great. Your price point was very attractive, and that's one of the main reasons I chose Uncle Bob's (we are from out of state, had to store our daughter's belongings between school years). I will consider Uncle Bob's for any future storage needs."
"I met with Neecee (I apologize if I am not spelling her name correctly). She was incredibly helpful, professional and efficient. I'll recommend this location to anyone who needs storage."
"There was only one person working and she did not regularly work at this location causing some delays, but she was very experienced and professional, more than making up for the minor delay in service and uncertainty about the location of my unit."
"they are so nice and clean and they sometime to inform me if any questions about storage like clean and paint something in our former storage.. THANKS!!!!!"
"My wife did most of the research online, though I was the one who went to the office to sign in.
My first trip in I arrived during the office lunch hour (my fault, as I hadn't reviewed the info online). I live close by, so not an inconvenience.
So far I am very satisfied with the whole operation, and our space is appropriate to our needs."
"Very pleased with the check in process. The associate took me to my unit, showed me how to lock and unlock the unit, covered all the costs to my bill and answered all my questions. This is the first time I've ever rented a storage unit so I wasn't sure what to expect."
"Was pleasantly surprised that climate-controlled unit was not as much more expensive than outside access unit as I'd expected, so I got climate control."
"The staff was extremely helpful and the facility was clean and secure. We also received outstanding support when we called and asked about the services offered."
"Waited a few minutes while associate was helping another customer outside of the office. Totally understandable. My overall experience was excellent."
"They took me to the unit to see what it looked like even in cold temperatures. Most businesses that I went to prior to Uncle Bobs [Life Storage] just show me a diagram."
"Manager Mike does an outstanding job. Have rented here many times for a seasonal business and always come back season after season. Top notch staff and storage facility."
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
This facility offers moving van or truck rental to help make your move easier. You'll get the vehicle rental at a discounted rate with any new storage rental.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
Life Storage in Columbus sells the boxes and supplies you need for your move. Get free shipping to your home or save 20% when you pick-up at the store!
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #682, we offer great property security systems and clean, affordable storage units to rent for the residents of Forest Park, Clintonville, Riverlea, Huber Ridge, and other neighborhoods in Columbus, OH. Call us with questions, reserve online, or click here to compare other storage units in Columbus.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental