*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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We at Life Storage want to maintain the best storage facilities in Columbus, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Tonya was a great help, she helped me move my belongings into another storage unit. She is a great worker. Hard worker as well. She is very hilarious and funny. I believe she needs a raise in her pay. I’m glad she’s working for your company. She has made a great impact on my storage and me moving my belongings. It was very stress-free working with her. Good luck in all your endeavors Tonya if you’re reading this. 😊"
"Michael, the area manager, was very considerate. He called me on his personal cell phone, listened to me, and responded accordingly. He made sure to get me the best deal possible, which is very important to me as a college student. I felt heard and represented. Would recommend LifeStorage!"
"The rates are great! Also, there was a miscommunication between the staff and myself. The manager called me to iron things out. I appreciate the customer service, him caring about my concerns, and working to resolve the issue."
"Jessica (Store Manager) and Lindsey are both awesome, very helpful and informative. My first time renting a storage and they made me feel very secured. 10 stars if I could I highly recommend! Thanks ladies."
"Very rude office worker im helping a friend I've known 24yrs move! A super nice person all around and the office manager was very rude & very disrespectful I would not recommend this facility at all......"
"I rented a 5x10 unit here for Summer 2021. I had a queen mattress and a number of boxes and only one large piece of furniture (everything fit well). I got a climate controlled unit. The move in process was very easy, but moving out has been a nightmare. I came on a Sunday afternoon, online it says they were open but when I got here lights off in the office and no one here. I called office, no answer. I called the emergency number as I forgot my gate code and keys (was out of state for three months) and the wait was over twenty minutes. When someone did answer, they said the store wasn’t supposed to be closed and they had no idea why no one was there. They said they put in a call to “operations” to come help me but no one ever called me back. I called several times and either no one answers or they just said they contacted operations and they would call me back. Other customers came during that time and said the day prior (Saturday) they had tried to come to the office but no one was here then either, but online and on the door it says they’re open. They said they would be open on Monday so I came back on Monday. I came at 11am and there was one person in the office. I asked her for help removing the lock and she has been trying to open it for OVER TWO HOURS. First the drill stopped working then it just wouldn’t come off and she had to get the manager. I’d been trying to contact manager all day but apparently they weren’t here today. All this time, I’m paying hourly to rent a Uhaul and waiting on lock to be removed. It seems like Life Storage is either understaffed or really has awful customer service. IF YOU NEVER HAVE TO CONTACT A HUMAN BEING THAT WORKS HERE for any reason, I’m sure it’s a fine place to store your stuff. But if you ever have to use customer service it’s such a bad experience."
"Jen was amazing! She answered all of my questions and was so patient with me as I ask 10000 questions 😊 I only leave reviews if the service that I received was above and beyond as believe me it was! This is an awesome location with staff that care. The other young lady was Tanya (please forgive me if I got the name wrong) and she was amazing as well. You can't go wrong with Life Storage."
"Had a storage unit here with no problems for ten years. When I eventually vacated the unit my situation wash somewhat complicated. The staff (especially Ivan) were extraordinarily pleasant and helpful, greatly easing my move out."
"Day 1 started was almost a disaster. lady asked me if I had a lock, I said yes and she carried on back to the office. Come 10/11pm I find the PADLOCK I had, wasn't compatible. Their units require a proprietary cylindrical lock sold by them. Needless to say, my unit won on auction remained UNLOCKED overnight based on Improper Disclosure. Day 2, NO answer via phone for hours. Left work, arrived onsite and all was well. Went to the office, worked with Tonya, she saved the day. She addressed my concerns professionally and resolved by giving me a lock. I was never going to shop with them again, but Tonya restored my faith and earn a customer, and the business a 5 star. Thank you Tonya!"
"I recently checked out of a unit we rented at the Evanswood facility. Ivan was the manger on duty. Professional, courteous and friendly best describes the manner I was treated by Ivan. He’s a credit to Life Storage. He is the reason I would rent from this facility again. Thank you Ivan."
"I'm under my husband's profile and I normally don't do reviews but I wanted to say how great Lyndee was with helping me out today! Been super stressed and busy with moving and her personality alone made my day easier! Would recommend this location :)"
"I appreciate the understanding when things got a little financially difficult. The staff where all so very helpful. I also loved our unit location. It would be what I would choose again if ever needed. Thank you all."
"Everything was contactless. They sent the code to get in via email, the lock was inside the storage unit, and the storage unit was spotless! I also must say the gentlemen who answered the phone there is probably the most professional person I have ever spoken to. He was so informative, respectful, and kind. That kind of customer service is rare now and so appreciated during this time. I wish I could remember his name, I have so much on my mind! If I speak with him again I will post his name here. That man deserves a raise!"
"The office and units were extremely clean! Rob made us feel welcome and was extremely helpful. He has awesome customer service skills. He went through everything with us and made sure we were all set to go. Appreciate all the help!"
"I have already wrote my review. I guess it didn't post. However I had a great experience at life storage. Rob and Zac both seem to be really knowledgeable. Ever question I had was met with a very professional answer. I felt well informed about the facility when I left. Rob and Zac both did a great job."
"Ambrianna was incredible! Excellent customer service on the phone, and when I arrived on my last day to empty out my storage unit after months of using life storage, I did not have my keys. She was kind, helpful, knowledgeable, and efficient in solving the issue. Her attitude was amazing and her smile was contagious. Life storage itself does exactly for you what they say they will! My stuff stayed in excellent condition with no bugs or dirt and nothing was damaged at all thanks to climate control. Definitely recommend the life storage on Evanswood dr."
"I dont personally have a storage at this location but, I would like to say when I called to inquire about their business - I spoke with a young woman Ambrionna and she was really helpful. She was very knowledgeable about the company and super respectful. I am sad that I didnt get to use the storage at this particular location but I do highly recommend others. Great job Ambrionna!"
"Never having using a storage unit I was looking for somewhere convenient but who also had good ratings. I am VERY please with every single person I came I contact with.The day of my move he Morse Rd. office didn't have the boxes I needed. She called the Henderson Rd. office and took care of it asap. He was awesome too.
"I appreciate you guys working with me. I would definitely recommend your company to family and friends. Rob, the gentleman at the front desk (usually.. I think he’s the only one I’ve seen there), was super helpful and always happy to see what he could do whenever I needed it. I really felt his whole vibe was helpful and contributes well with life storage. I appreciate all of his help and everyone elses guidance as Rob & co. made it very very easy for me to get started with you guys."
"Managers are polite and the units are clean. I'm disappointed that management did not make effort to help me when I needed to cut cost and combine two units to one and help w finding type of unite I was looking for. Also finding out the rules/ guidelines are not the same as I was originally told when i signed up."
"I didnt have great expectations going into this, Ive had (previous) storage units broken into. I had all of my childhood toys, stuffed animals ect ruined as well as furniture and other belongings. However deciding to downgrade in space we needed to store some bigger items. Upon arrival we were greeted by one of the friendliest people Ive ever met, he took my s/o and I around the property and told us all about the security which put a lot of ease in our minds. He cracked jokes with us and genuinely made us feel comfortable leaving all of our belongings in their care. He went over all of the contract with us and answered in full detail about everything we could have asked, did I mention we came in practically right before closing? He didnt rush us, he wasnt agitated or rude and he should be praised for that! THANK YOU SO MUCH ROB FOR MAKING THIS SUCH A POSITIVE EXPERIENCE FOR US!! Id only recommend leaving your items in the care of him and his staff at life storage!"
"We've had this storage unit for about 5 years, the staff is extremely polite and friendly. The place is always clean and safe. It's about 6 miles from our house and many storage units much closer but the price and service we've received, I'm happy to do business with Life Storage on Evansville."
"Very excellent customer service received from Rob. He made a very stressful situation, very manageable and tolerable. He made sure all my questions I had were answered, and didn't make me feel like I was rushed. Rob's personality was very refreshing and shows what true customer service is expected to be."
"Rob & Ellie are so kind. I went to purchase my new storage space this past Saturday. I needed an affordable space to store my belongings & I did not want to take the first thing thrown at me. Ellie seriously took the time to break down the prices for me & show me the units available. I was so relieved when I decided on the unit I choose. It was very spacious. Ellie did not make me feel rushed or hoodwinked. She took her time & offered good advice. I purchased some boxes & Rob was kind enough to walk them to my car & put them in my trunk. They made my experience worth getting up early in the morning, on a Saturday, to pick a storage unit. :-)"
"Great service all around. Been with them for several years. Enjoyed meeting with Rob recently. He really went the extra mile!! Highly recommend for your storage needs. Also, nice that they have a moving truck that you can use. :)"
"you were closed for lunch for a very long time. did two people really need to leave at once? the check-in took forever. i thought that filling out the paperwork online would speed the process. i had allowed 30 mins for the process. it took about 75. the new trainee was slow. not his fault, but the person in charge wasn't really helping. he was just floundering his way through."
"On day checking out, there was no attendant in the office and/or no sign reporting where they had gone or when they would be back (it was during office hours). We ended up slipping our envelope to check-out through the door, and then the attendant came back just as we were getting in our car - but that was hard to know what to do."
"I was left waiting over an hour for the "free" rental truck and then I was called a couple of days later because they wanted me to pay for the "free" truck even though it was clearly marked on my contract...I believe that better training of your employees would have alleviated this issue..."
"Everything worked out great. Your price point was very attractive, and that's one of the main reasons I chose Uncle Bob's (we are from out of state, had to store our daughter's belongings between school years). I will consider Uncle Bob's for any future storage needs."
"There was only one person working and she did not regularly work at this location causing some delays, but she was very experienced and professional, more than making up for the minor delay in service and uncertainty about the location of my unit."
"My wife did most of the research online, though I was the one who went to the office to sign in.
My first trip in I arrived during the office lunch hour (my fault, as I hadn't reviewed the info online). I live close by, so not an inconvenience.
So far I am very satisfied with the whole operation, and our space is appropriate to our needs."
"Very pleased with the check in process. The associate took me to my unit, showed me how to lock and unlock the unit, covered all the costs to my bill and answered all my questions. This is the first time I've ever rented a storage unit so I wasn't sure what to expect."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #682, we offer great property security systems and clean, affordable storage units to rent for the residents of Forest Park, Clintonville, Riverlea, Huber Ridge, and other neighborhoods in Columbus, OH. Call us with questions, reserve online, or click here to compare other storage units in Columbus.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental