Self Storage Units near Forest Park in Columbus, OH 43229

"Tonya was a great help, she helped me move my belongings into another storage unit. She is a great worker. Hard worker as well. She is very hilarious and funny. I believe she needs a raise in her pay. I’m glad she’s working for your company. She has made a great impact on my storage and me moving my belongings. It was very stress-free working with her. Good luck in all your endeavors Tonya if you’re reading this. 😊"

"Friendly staff"

"A few months after I moved in they raised my rent, a few months after that they raised it again. Now, they're saying that they're charging an EXTRA $14 a month for MANDATORY insurance. No one ever gets back to you on time and no one is ever in the office when you need something. BEWARE of renting here!"

"Called twice over 4 hour period. No return call even though I left detailed messages. I was then forced to drive over to the location, still within business hours just to find no one there. :/"

"Michael, the area manager, was very considerate. He called me on his personal cell phone, listened to me, and responded accordingly. He made sure to get me the best deal possible, which is very important to me as a college student. I felt heard and represented. Would recommend LifeStorage!"

"Customer service was on point was every helpful I highly recommend you get a storage here"

"They r the nicest people...just go there you will be treated like the king or queen you are"

"The rates are great! Also, there was a miscommunication between the staff and myself. The manager called me to iron things out. I appreciate the customer service, him caring about my concerns, and working to resolve the issue."

"Jessica (Store Manager) and Lindsey are both awesome, very helpful and informative. My first time renting a storage and they made me feel very secured. 10 stars if I could I highly recommend! Thanks ladies."

"Very rude office worker im helping a friend I've known 24yrs move! A super nice person all around and the office manager was very rude & very disrespectful I would not recommend this facility at all......"

"Jessica was very helpful and had a great attitude. She was able to answer all of my questions. I highly recommend this place."

"Customer service is great Jessica is very nice ,very good attitude"

"They stole my refund. I canceled a rental on the forth of October. They owe me a prorated refund for that month. Their ignoring my calls now"

"Best storage facility"

"I rented a 5x10 unit here for Summer 2021. I had a queen mattress and a number of boxes and only one large piece of furniture (everything fit well). I got a climate controlled unit. The move in process was very easy, but moving out has been a nightmare. I came on a Sunday afternoon, online it says they were open but when I got here lights off in the office and no one here. I called office, no answer. I called the emergency number as I forgot my gate code and keys (was out of state for three months) and the wait was over twenty minutes. When someone did answer, they said the store wasn’t supposed to be closed and they had no idea why no one was there. They said they put in a call to “operations” to come help me but no one ever called me back. I called several times and either no one answers or they just said they contacted operations and they would call me back. Other customers came during that time and said the day prior (Saturday) they had tried to come to the office but no one was here then either, but online and on the door it says they’re open. They said they would be open on Monday so I came back on Monday. I came at 11am and there was one person in the office. I asked her for help removing the lock and she has been trying to open it for OVER TWO HOURS. First the drill stopped working then it just wouldn’t come off and she had to get the manager. I’d been trying to contact manager all day but apparently they weren’t here today. All this time, I’m paying hourly to rent a Uhaul and waiting on lock to be removed. It seems like Life Storage is either understaffed or really has awful customer service. IF YOU NEVER HAVE TO CONTACT A HUMAN BEING THAT WORKS HERE for any reason, I’m sure it’s a fine place to store your stuff. But if you ever have to use customer service it’s such a bad experience."

"Jen was amazing! She answered all of my questions and was so patient with me as I ask 10000 questions 😊 I only leave reviews if the service that I received was above and beyond as believe me it was! This is an awesome location with staff that care. The other young lady was Tanya (please forgive me if I got the name wrong) and she was amazing as well. You can't go wrong with Life Storage."

"There is never anybody at the store . It’s always closed .."

"Reasonably priced, convenient location and the staff was friendly and helpful!"

"Had a storage unit here with no problems for ten years.  When I eventually vacated the unit my situation wash somewhat complicated. The staff (especially Ivan) were extraordinarily pleasant and helpful, greatly easing my move out."

"Clean and good value"

"Day 1 started was almost a disaster. lady asked me if I had a lock, I said yes and she carried on back to the office. Come 10/11pm I find the PADLOCK I had, wasn't compatible. Their units require a proprietary cylindrical lock sold by them. Needless to say, my unit won on auction remained UNLOCKED overnight based on Improper Disclosure. Day 2, NO answer via phone for hours. Left work, arrived onsite and all was well. Went to the office, worked with Tonya, she saved the day. She addressed my concerns professionally and resolved by giving me a lock. I was never going to shop with them again, but Tonya restored my faith and earn a customer, and the business a 5 star. Thank you Tonya!"

"I recently checked out of a unit we rented at the Evanswood facility. Ivan was the manger on duty. Professional, courteous and friendly best describes the manner I was treated by Ivan. He’s a credit to Life Storage. He is the reason I would rent from this facility again. Thank you Ivan."

"I'm under my husband's profile and I normally don't do reviews but I wanted to say how great Lyndee was with helping me out today! Been super stressed and busy with moving and her personality alone made my day easier! Would recommend this location :)"

"I appreciate the understanding when things got a little financially difficult. The staff where all so very helpful. I also loved our unit location. It would be what I would choose again if ever needed. Thank you all."

"Thank you so much! Miss you guys!"

"Everything was contactless. They sent the code to get in via email, the lock was inside the storage unit, and the storage unit was spotless! I also must say the gentlemen who answered the phone there is probably the most professional person I have ever spoken to. He was so informative, respectful, and kind. That kind of customer service is rare now and so appreciated during this time. I wish I could remember his name, I have so much on my mind! If I speak with him again I will post his name here. That man deserves a raise!"

"Really friendly and helpful"

"Excellent customer service from lyndee"

"Lyndee was a great help =O<ý Very efficient and professional made my experience at life storage great =¯ would highly recommend <ý"

"This place is awesome,super easy"

"The office and units were extremely clean! Rob made us feel welcome and was extremely helpful. He has awesome customer service skills. He went through everything with us and made sure we were all set to go. Appreciate all the help!"

"great customer service! Deb was awesome she took care of me and my boyfriend and we were so happy w the experience! Will be using life storage for my storage needs!!"

"Lynn has exceptional customer service skills. she is wonderful at what she does and she treats her customers with the upmost respect. Will definitely recommend this company."

"Great staff as well as a clean and secue facility!"

"Rob is very friendly, informative and provides great customer service. The office, ground's and storage unit was very clean. Overall this was a five star visit."

"The representative answered All of my questions which Was very helpful"

"Zach provided excellent customer service. I was very please with the service I received. Thank you so much Zach and Rob."

"Rob Thomas the store manager is very helpful."

"I have already wrote my review. I guess it didn't post. However I had a great experience at life storage. Rob and Zac both seem to be really knowledgeable. Ever question I had was met with a very professional answer. I felt well informed about the facility when I left. Rob and Zac both did a great job."

"Rob was excellent to work with!"

"Ambrianna was incredible! Excellent customer service on the phone, and when I arrived on my last day to empty out my storage unit after months of using life storage, I did not have my keys. She was kind, helpful, knowledgeable, and efficient in solving the issue. Her attitude was amazing and her smile was contagious. Life storage itself does exactly for you what they say they will! My stuff stayed in excellent condition with no bugs or dirt and nothing was damaged at all thanks to climate control. Definitely recommend the life storage on Evanswood dr."

"climate controlled and very secure"

"I dont personally have a storage at this location but, I would like to say when I called to inquire about their business - I spoke with a young woman Ambrionna and she was really helpful. She was very knowledgeable about the company and super respectful. I am sad that I didnt get to use the storage at this particular location but I do highly recommend others. Great job Ambrionna!"

"Rob, the store manager, is great! Very kind and informative. I feel very comfortable storing my stuff here, and the location and customer service is great."

"Wonderful place. Great Prices. Very clean. The manager Rob helped us out tremendously."

"Never having using a storage unit I was looking for somewhere convenient but who also had good ratings. I am VERY please with every single person I came I contact with.The day of my move he Morse Rd. office didn't have the boxes I needed. She called the Henderson Rd. office and took care of it asap. He was awesome too. Great job!!"

"Rob was very helpful to me today. I came in to meet a friend at their unit and he chatted with me and gave me some cold water while I waited. Great way to pass the time. Thank you, Rob!"

"Took time to understand what I was putting in storage and for how long. Assisted me in renting the correct type of unit."

"I appreciate you guys working with me. I would definitely recommend your company to family and friends. Rob, the gentleman at the front desk (usually.. I think he’s the only one I’ve seen there), was super helpful and always happy to see what he could do whenever I needed it. I really felt his whole vibe was helpful and contributes well with life storage. I appreciate all of his help and everyone elses guidance as Rob & co. made it very very easy for me to get started with you guys."

"Managers are polite and the units are clean. I'm disappointed that management did not make effort to help me when I needed to cut cost and combine two units to one and help w finding type of unite I was looking for. Also finding out the rules/ guidelines are not the same as I was originally told when i signed up."

"I didnt have great expectations going into this, Ive had (previous) storage units broken into. I had all of my childhood toys, stuffed animals ect ruined as well as furniture and other belongings. However deciding to downgrade in space we needed to store some bigger items. Upon arrival we were greeted by one of the friendliest people Ive ever met, he took my s/o and I around the property and told us all about the security which put a lot of ease in our minds. He cracked jokes with us and genuinely made us feel comfortable leaving all of our belongings in their care. He went over all of the contract with us and answered in full detail about everything we could have asked, did I mention we came in practically right before closing? He didnt rush us, he wasnt agitated or rude and he should be praised for that! THANK YOU SO MUCH ROB FOR MAKING THIS SUCH A POSITIVE EXPERIENCE FOR US!! Id only recommend leaving your items in the care of him and his staff at life storage!"

"We've had this storage unit for about 5 years, the staff is extremely polite and friendly. The place is always clean and safe. It's about 6 miles from our house and many storage units much closer but the price and service we've received, I'm happy to do business with Life Storage on Evansville."

"Very excellent customer service received from Rob. He made a very stressful situation, very manageable and tolerable. He made sure all my questions I had were answered, and didn't make me feel like I was rushed. Rob's personality was very refreshing and shows what true customer service is expected to be."

"The experience here is great. David and Deb are very friendly!"

"Great service"

"Ellie did a great job helping us move in"

"I'm happy with every aspect of the experience using Life Storage."

"Always professional."

"Rob was very helpful. Best customer service hands down!"

"Worked with employee Ellie to review the space. She was very friendly and location appeared secure and clean."

"Clean grounds, clean spaces, affordable, honest & polite staff (Ellie & Rob)! What more can someone ask for?!!!! =B"

"Rob & Ellie are so kind. I went to purchase my new storage space this past Saturday. I needed an affordable space to store my belongings & I did not want to take the first thing thrown at me. Ellie seriously took the time to break down the prices for me & show me the units available. I was so relieved when I decided on the unit I choose. It was very spacious. Ellie did not make me feel rushed or hoodwinked. She took her time & offered good advice. I purchased some boxes & Rob was kind enough to walk them to my car & put them in my trunk. They made my experience worth getting up early in the morning, on a Saturday, to pick a storage unit. :-)"

"Very clean storage facility."

"Very helpful people. Stopped in yesterday to ask about a possible future unit. Space looked great, and manager answered all my questions!"

"they have good service and are always there when i need some help"

"Great service all around. Been with them for several years. Enjoyed meeting with Rob recently. He really went the extra mile!! Highly recommend for your storage needs. Also, nice that they have a moving truck that you can use. :)"

"Life Storage is a very clean and well-kept facility. The units are great and I feel like my belongings are very secure. Rob was very friendly and helpful in getting us situated."

"The clerk who assisted me was extremely friendly and efficient. It was a pleasure to work with him."

"Rob Thomas was an exceptional customer service rep. So friendly, professional, and knowledgeable. I will definitely recommend this business to friends and family."

"My things are important to me and I appreciate you making me feel at ease and comfortable with keeping my things in storage there at Life Storage. Thank you"

"The carts provided are in need of repair, some are missing a wheel, handles are broken making them hard to steer. Overall very satisfied with my unit and service provided."

"It was very clean."

"the satisfaction surveys and facility and facility pricing is quite nice ."

"The manager helped 3 women move a car trailer out the gate. We had to unhook the trailer from the Budget truck and physically move it and it wasn't easy and it was way beond after hours."

"price was better than I thought it would be"

"Cleanliness is important. The space was spotless. The office was clean. The temperature felt good in the unit, not hot or humid. That is important to me also. Thank you for both of these."

"I was happy with my decision. "

"I would rent there again if needed "

"Nathan was awesome to work with from start to finish! We appreciate everything he did to ease the process. Thanks so much! "

"Nathan is an excellent manager of your Unit. He is always available to assist with questions. Neat guy. Friendly, professional, kind, professional. Thank you for having a fantastic Employee "

"I like that the staff remembers me and our conversations. They followed up with phone calls when I asked to be notified when units became available. New management is much better. "

"Great place! My "Go To" when I need a storage unit "

"I like the security. I like the cleanliness. Keep up the good work. "

"Nathan is an excellent associate and I'm glad he handles your location. Makes me feel better he's the manager of a place I keep so much of my personal belongings."

"I looked at other facilities, but the cleanliness and curb appeal caught my attention."

"LaSheeba helped me out alot. I felt very comfortable with her services. Very clean all around. I would recommend this place over and over again."

"I was very much pleased with this location"

"Property is very well maintained, clean and secure"

"I always feel safe when I am on the property"

"Well-run facility, professional staff and always clean facility. "

"keep up the good work!"

"you were closed for lunch for a very long time. did two people really need to leave at once? the check-in took forever. i thought that filling out the paperwork online would speed the process. i had allowed 30 mins for the process. it took about 75. the new trainee was slow. not his fault, but the person in charge wasn't really helping. he was just floundering his way through."

"All moving/storage needs met. Constructively, the locks seemed pricey, but the service was always friendly and professional."

"On day checking out, there was no attendant in the office and/or no sign reporting where they had gone or when they would be back (it was during office hours). We ended up slipping our envelope to check-out through the door, and then the attendant came back just as we were getting in our car - but that was hard to know what to do."

"I was left waiting over an hour for the "free" rental truck and then I was called a couple of days later because they wanted me to pay for the "free" truck even though it was clearly marked on my contract...I believe that better training of your employees would have alleviated this issue..."

"Provided the space as expected. "

"Very clean storage area. Staff is very helpful. "

"Everything worked out great. Your price point was very attractive, and that's one of the main reasons I chose Uncle Bob's (we are from out of state, had to store our daughter's belongings between school years). I will consider Uncle Bob's for any future storage needs."

"I met with Neecee (I apologize if I am not spelling her name correctly). She was incredibly helpful, professional and efficient. I'll recommend this location to anyone who needs storage."

"Rent too high for area."

"everything worked out well, thanks!"

"I used the storage unit for 5 years and never had a problem. Positive experience."

"There was only one person working and she did not regularly work at this location causing some delays, but she was very experienced and professional, more than making up for the minor delay in service and uncertainty about the location of my unit."

"they are so nice and clean and they sometime to inform me if any questions about storage like clean and paint something in our former storage.. THANKS!!!!!"

"The best storage center I have used thus far. It's very attractive to have a truck that can help in a move. "

"We seem to have an ongoing problem with the automatic billing to my credit card, but I'm not sure if its you or the credit card company."

"My wife did most of the research online, though I was the one who went to the office to sign in. My first trip in I arrived during the office lunch hour (my fault, as I hadn't reviewed the info online). I live close by, so not an inconvenience. So far I am very satisfied with the whole operation, and our space is appropriate to our needs."

"Every thing is neat and clean. Customer service is excellent."

"very nice staff, very thorough"

"Everyone was very helpful at the office."

"There was some ice when we were unloading the truck. "

"Very pleased with the check in process. The associate took me to my unit, showed me how to lock and unlock the unit, covered all the costs to my bill and answered all my questions. This is the first time I've ever rented a storage unit so I wasn't sure what to expect."

"fast easy and the use of a truck was awesome it helped a lot !! "

"Was pleasantly surprised that climate-controlled unit was not as much more expensive than outside access unit as I'd expected, so I got climate control."

"Very happy with Bob's"

"Only wish is for Uncle Bob's to buy back cylinder locks. Storage unit in Atlanta bought back locks at reduced price. "

"Very clean facility. Friendly staff."

"There was water damage on my property which was not there before."

"not that i can think of, everything has been great"

"Staff was always friendly. We ended our rental because we were able to find homes for the items we were storing. Thanks."

"The staff was extremely helpful and the facility was clean and secure. We also received outstanding support when we called and asked about the services offered."

"Waited a few minutes while associate was helping another customer outside of the office. Totally understandable. My overall experience was excellent."

"new carts are nice"

"All is good"

"They took me to the unit to see what it looked like even in cold temperatures. Most businesses that I went to prior to Uncle Bobs [Life Storage] just show me a diagram."

"Great service!"

"This have been the best I have ever had."

"Manager Mike does an outstanding job. Have rented here many times for a seasonal business and always come back season after season. Top notch staff and storage facility."

"It was a good experience and I would use Uncle Bob's again if the need arose. I will also let other's know how satisfied I was with the experience."

"very clean well keep"

"very good service"