Customer Reviews - Life Storage #109, Charlotte
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We at Life Storage want to maintain the best storage facilities in Charlotte, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Charlotte (#109)
4.84 out of 5
based on 25 of our most recent Reviews
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- Jacquelyn from Charlotte, NC
5.0 out of 5
"My experience was excellent and I will continue to use Life Storage when I have the need to have external storage use.
thanks so much,"
June 24, 2018
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4.6 out of 5
"Thanks KS to CJ the .ajavier is ways so attentive and proffessional"
April 28, 2018
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- Bruce from Carneys Point, NJ
4.8 out of 5
"CJ was very cooperative and made the whole transaction smooth and informative. Excellent facility and staff"
January 27, 2018
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5.0 out of 5
"My expectations were exceeded in that everything I had a question about was thoroughly explained and the site was well-maintained!"
May 20, 2017
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- Barbara from Charlotte, NC
5.0 out of 5
"CJ Wells was professional and accommodating. I really appreciated the customer service he provided. I would definitely recommend Life Storage to family and friends."
April 01, 2017
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- Debbie from Charlotte, NC
5.0 out of 5
"CJ is Very Professional. Always cheerful and respectful, " Happy to Help" Additude that I find refreshing. No matter when I visit, He is busy with some kind of task, fresh paint, moving discards, checking locks - which by the way I personally appreciate - he called me immediately when he saw my lock was not secure That was A VERY VERY BIG DEAL to me! I believe the change of name was just that a name change - same great customer service I am looking forward to. Thank you for keeping one of your finest assetts - CJ!"
March 05, 2017
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- Robert from Charlotte, NC
5.0 out of 5
"CJ did a great job welcoming me and helping me get set up, and even when I closed my account he showed me the same respect and consideration as when I first came. He did a great job and I very much appreciated it. Should I need to store things again, this will be my first and only destination."
January 23, 2017
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- Bonnie from Charlotte, NC
5.0 out of 5
"this last term was short and everything was great. Several years ago, I was with you for 2 or 3 years at least. Everything was always the same-GREAT.
bonnie"
October 23, 2016
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- Susan from Springfield, VA
5.0 out of 5
"Your associate went way above & beyond to help me with something a little out of his job description. But he happily helped me out. Extremely happy with him & everyone else I've talked to there!"
September 26, 2016
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5.0 out of 5
"I have had a great experience so far they have gone above and beyond for me so thank you"
May 09, 2016
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5.0 out of 5
"Staff is always very pleasant. I'm always greeted with a smile. I am very pleased with the service."
May 05, 2016
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- Jamarian from Charlotte, NC
4.4 out of 5
"It would've been helpful if there was a dumpster on the property. "
December 23, 2015
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- Jacqeline from Charlotte, NC
4.7 out of 5
"I truly enjoy walking into the Uncle Bob's [Life Storage] where my things are and just being helped by the "Friendly staff" that is there. I will definitely recommend people to the one I do business with. "
December 16, 2015
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5.0 out of 5
"Great experience - friendly employee and very helpful. The office and storage space were neat and clean. "
August 25, 2015
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4.6 out of 5
"CJ is the most polite, caring and respectful person, he and Janemarie. I would like to say that they are the ones who make my visit to Uncle Bob's Storage such a delight."
June 03, 2015
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- LaFondra from Charlotte, NC
4.8 out of 5
"The gentleman that assisted me was very knowledgeable and helpful"
March 04, 2015
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5.0 out of 5
"would like the monthly payment to be cheaper, but i guess it can't be in charlotte for some reason. :/"
December 01, 2014
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- Holley from Charlotte, NC
5.0 out of 5
"CJ is the BEST at resolving any kind of problem a customer may have. He is very patient and LISTENS. I am very appreciative of him. Being a single mom, I need all of the help I can get and he has helped me immensely! Thank you CJ!"
August 27, 2014
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5.0 out of 5
"friendly, kind, and offered service that met our needs over expectations."
April 03, 2014
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- Annette from Port Huron, MI
4.8 out of 5
"Just that the service was excellent. Both C. J. and Stacy rendered outstanding service at all times."
February 25, 2014
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- Anita from Harrisburg, NC
4.6 out of 5
"The storage space was as described. The only thing to make it better would be price. "
February 25, 2014
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5.0 out of 5
"Everyone was super friendly and very helpful..Thank you!!"
November 25, 2013
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5.0 out of 5
"The few times I have actually been inside the office were always a pleasant experience and all my questions and/or issues have always been handled in a friendly, professional way."
September 13, 2013
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4.5 out of 5
"You do an excellent job. You'[ve hired and trained quality people. I will recommend you to anyone looking for rental space in the Charlotte area."
August 28, 2013
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4.2 out of 5
"Thank you for everything.
And keep up the good work!"
August 23, 2013
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