Self Storage Facility near Oakdale South in Charlotte, NC 28216

"Always helpful - able to answer all questions - excellent people skills - good product knowledge"

"I love the 10x30 unit I was able to get. Plenty of space and pretty secure location. Jerry was very helpful and made the entire process very easy."

"Casey displayed amazing service. I was appreciative of the help."

"I am so happy that I went to this facility! Kacey and Jerry were about to close and was able to get me a storage in an urgency! Definitely recommend! Great customer service and friendly welcoming environment"

"The service is amazing. Staff is always professional and smiling. I love how the work with the clients. They send out reminders and even courtesy calls. I been with this location for years and I would recommend this location because of the amazing customer service!"

"Awesome customer service! Jerry was great!"

"Casey is fabulous Always friendly and so upbeat !! Great customer service"

"The man behind the counter was really nice. The storage units are inside, which is nice because my items are then climate controlled, but if multiple people are there, there is less parking because of it. But I recently went to check on my items and found mice and their droppings were all over my items. Nothing has been damaged so far but I am worried about my items and everything will need to be cleaned when removed from storage."

"Great help great location"

"The store manager Casey Neel is a amazing helpful person. She's great person!! Thank you for all your help Casey. She needs a raise and free lunch!"

"Liz and Casey were awesome. Thank you for your great service"

"Mr. Jerry was kind and made the closing out process super easy for me. The facility needs a face lift but the customer service is unmatched!"

"I received excellent service at the Life Storage office on Brookshire Blvd in Charlotte."

"The way We came to know Life Storage is through our daughter. She had an opportunity to use the storage for her relocation for Her Occupation about 6 months before we had an opportunity to relocate. She highly recommended Life Storage for our relocation. We certainly appreciated your staff Personal Casey and Gloria, who were energetic and very Professional in providing us a warm welcome and a place for all of our belongings. We highly appreciated your services. Kindly, The Derry’s"

"Great service very professional folk"

"I met Gloria and she was very friendly and helpful and I would highly recommend her! She answered all of my questions and made me feel good about my decision to use life Storage"

"Casey is the best! She took the time to walk me through the procedure; I told her exactly what I was looking for, and she set me up quickly and efficiently. Just straight forward great service! The other lady in the office, Gloria, was pleasant and helpful as well. Great team!"

"Casey did a phenomenal job with what I was looking for. Very informal. Perfect for My Need. Her assistant Gloria was quite phenomenal as well. I must say definitely would recommend these two ladies to anyone interested in a Storage Facility."

"Very good service and happy to recommend."

"Fantastic, professional, and compassionate service. I've been a customer for nearly 8 years."

"Casey was so fabulous and helpful during such a stressful time!!! Thanks so much Casey."

"Great service very knowledgeable!!!!"

"Casey is amazing and she is great at managing the property!"

"I needed to ask about prices for various size storage spots, and the manager was so friendly and patient with me. A pleasure to do business with!"

"We're remodeling our home and needed a storage unit short term. Ms. Neel was very helpful and knowledgeable. I would definitely recommend this facility. Customer service outstanding!!!"

"Thanks so much for your help! KC is doing great!"

"Mary was extra great"

"Great facility I was out working on the gate arm and Brittany was very nice and professional."

"Brittany Coats / Store Manager was definitely great at explaining details of which unit I preferred and even offered helpful tips towards saving. I thank you for that 5 Star Service, Much Love"

"Brittany was wonderful to talk and very helpful getting to the unit."

"I loved talking and helping my best friend get a storage place through Brittany. Felt like family"

"Brittney was such a wonder lady I love how she helped me sooo much I highly recommend coming to see her thank you for everything!!!!"

"Brittney was very kind, knowledgeable and provided quick service."

"She was very nice and I recommend anybody to go to Brittany"

"The manager is very personable ad knowledgeable. She made a very bad situation for me a little bit easier to deal with. She was quick and efficient. The new customer deal was explained and offered. I will use this place over and over. Thanks Brittany!!!"

"Brittany was lovely and couldn't have been more helpful!"

"I can honestly say I’ve never had an unpleasant visit. Big Ups to Life Storage"

"Very friendly and helpful staff"

"Very respectful person"

"Brittany is DA BEST she's very professional!!!!!"

"Brittany is great to work with."

"I worked with Brittany. She was thorough, facilities clean and with ample options."

"It was good service and she funny and her name is Brittany"

"Very helpful 😁"

"She was very helpful, kind and patient. Everything went very smooth. 5 stars"

"Brittany was Very helpful and nice"

"Brittany is very knowledgeable, courtesy, and friendly. Great customer service. Very clean facility."

"Great customer service … fast and the prices were amazing …MS Brittney was very professional and considerate….she deserve her flowers s/o to her"

"Great customer service. Very nice people."

"Brittany the manager has amazing customer service. Great location for your storage needs."

"Great customer service! Brittany helped me with all of my needs and the prices are great!!!"

"Me. Brittany was amazing and help me not have to pay all these fee that I was about to pay. She explained and made me understand. Thank you"

"Fast and friendly"

"Wanted to give a special shout out to Brittany and management for working with me & helping me out in time of need! Communication is always the key! Highly recommended!!"

"Great manager onsite."

"That store Mgr is great"

"Easy to book, easy to maintain! The staff was very helpful at all points: filling the unit, maintaining the unit, and emptying the unit. Would recommend storing at this Life Storage location."

"Great customer service!!!!"

"Britany was extremely helpful and kind. Great manager to work with."

"I love this storage facility! It's a Drive Through, for average type vehicles, so you can load or unload items while staying dry and generally warm! The manager Brittany is a fantastic person! She helps resolve any issues that customers may have and always has a smile on her face! I would recommend this particular location to everyone!"

"Brittany give the best customer service. Been a customer with LS for years. She is very professional and a hard worker. Give her a raise, she deserves it."

"Listen when I say Brittany is the Bomb She worked a Miracle saved my belongings trusted me and took my word and stood on It. Thank You Brittany You Rock!"

"Brittany was very professional, great service"

"Britney was very helpful! We appreciate her!"

"Store manager showed up outside of work hours on a Sunday to help me get my storage unit"

"I am impressed with Manager Brirtany who is a gentle yet firm business person. She met me and showed me around and got me set up to my unit in a Jiffy. She has years of experience and will encourage you to ask her any questions. The property is clean which I like. Please Google this place for more information."

"Lovely Experience"

"Brittany was absolutely helpful! Excellent customer service!!"

"Very pleasant, hard working, very attentive, friendly and very help, does job duties well"

"So , so good"

"Very great employee, very knowledgeable, very nice"

"Best experience ever every time i come in"

"Brittany is a really nice person and she does a really good job 👍🏻👍🏻👍🏻"

"Good attention, Britney is very kind"

"Brittney was awesome! She helped us find the right space. As we was not happy with the first space. She took time to find the right one. Definitely hard worker and know what she doing."

"Brittany was very knowledgeable and personable! Great experience(:"

"Brittany was very professional and provided great customer service. She handled my account promptly and provided courtesy calls as needed. This is one of the best locations for Life Storage!"

"Brittany was helpful, kind and efficient while helping us reserve our unit. We rented the unit same day and were given a welcome package and a walk through of the area. She worked with us on unloading. The area is safe and secure. 10/10"

"This was a very pleasurable experience. Ms. Coats was very detailed in her knowledge of the property and the business. I will definitely recommend life storage on the brookshire."

"Brittney was great"

"Being the only person at this location, she deals with everybody with respect and try’s her best to help whenever she can, I even made her late because I needed a unit an was in a situation"

"Brittany was amazing. Great customer service & very helpful."

"Great experience lovely lady and definitely would recommend!!"

"Good help"

"Convenient and boxes of all sizes for moving! Brittany was very sweet and helpful! Definitely would recommend to everyone!"

"Brittany helped me find my 2 storage units in a timely manner. She was pleasant the entire time and answered any questions I had!!"

"Brittany is amazing! Customer service out of this world ! She made my experience memorable!"

"Brittany is amazing! she has excellent customer Service.Service at this location is fabulous! the fees are fair her smile was a five star she is good at what she does and she has a lot of patience."

"Brittany Coasts was the only one working today when I went in. She was on top of everything, making sure the customers on the phone and in person had great customer service. Great Job!!"

"Brittany Coats has excellent customer service, this place is a good value and secure!"

"Brittany was a wonderful associate very patient and nice …"

"Brittany was amazing and super helpful and she should get a high raise!!!!!"

"Brittany was a big help."

"Brittany presented excellent, quality service and her smile was 5 stars"

"Brittney was a great help with my parking spot and all of my questions. Super nice."

"Brittany is amazing. She was very helpful and patient with me and my husband when we came in and she’s been very helpful and knowledgeable. I truly appreciate her and Life Storage!"

"Brittany was very helpful and friendly, will definitely come back"

"Brittney is just the best 👌 👍 she is friendly"

"Great customer service!"

"Very helpful and kind. Excellent customer service"

"Brittany was very good help!"

"This storage facility is a nice and trusted place for your storage needs. Britany demonstrates professionalism as well as being courteous. I definitely recommend this place!!!!"

"Brittany is very professional and nice customer service was great"

"Customer service with Brittany is outstanding friendly to the guests and helpful with knowledge and information on the place and surroundings and I’ve been with life storage for over a decade"

"Brittany is very professional. On point and very kind. Was sure to cover all needed bases on in and out procedures, security. Walk complete area and explain the rules and regulations clearly. Very respectful and Aware of procedures needed. Made us feel Comfortable from the start."

"Very good service and quick setup!"

"Wonderful and quick service!"

"Great service very quick didnt have to wait too long, in and out!!"

"Such a pleasure to rent a unit from this young lady. Many offices should have great employees like her."

"Service at this location has been fabulous, Brittany was exceptionally professional. The fees are fair and Brittany explained everything while being upbeat and positive. Would definitely come here again."

"Awesome service! Very knowledgeable and easy to work with. I wish more businesses would operate like this. Brittany is the best"

"Life Storage off of brook shire highway has the best customer service. I met Brittany who sold me some pad locks and she was more than helpful and friendly to me."

"Brittany was great! Friendly and very knowledgeable! She helped me find the right unit. I will definitely tell everyone to come here for storage!"

"Very nice and easy to deal with! Very helpful! Thank you Brittany!!"

"I been here for 8 months storing my work equipment, this is a good place if you want to store your living arrangements for low prices."

"Wonderful experience. Brittany was great!"

"Great friendly & professional! Storage facility is always clean 👌"

"Our first time getting a storage and this was a great experience! The staff member was extremely informative and helpful with any questions we had. Definitely will recommend this place to anyone!"

"Always inquisitive and friendly"

"Brittany is awesome and extremely knowledgeable, helpful, and informative. She made the whole process easy and is genuinely friendly. Prices are better than others in the area, especially if you rent online. Be advised insurance is required, but they have reasonable options available for that too. Units are clean and well maintained, and they have loading docks and carts available if you have a U-haul that's too big to drive in. Great setup, would highly recommend."

"If I could rate it 0 stars, I would. Horrifically dirty. Trash all over the place inside and outside. My parents left their things in a storage unit for a year and when they moved out, furniture had mold and there was rat poop all over their things. To top it off, the guy in charge does not seem to have any customer service skills. Do not recommend one bit!"

"I wouldn’t dare you this company for anything. I never used the space I rented, didn’t even have the space for 2weeks I was told that no refund would be given."

"Jeff went above and beyond to fix things that were out of his control and to help me in a tight spot. The facility is a bit dirty but it's not too huge of deal."

"Love the drive in building"

"Absolutely the worst experience ever working with a storage facility. No one ever at the facility and no one will answer the phone or respond to your voice message. Jeffery Blair is very unprofessional and his lack in ability cost me time and money. Never again will I deal with this clown farm.🤯"

"The facility was set up properly. Customer service is excellent. Even though he didn't have a space that fit my needs he sent me to a location that did! Go see Jeffrey he is awesome!"

"This facility is very clean. Jeffrey made my moving experience very easy. I would definitely use lifestorage again"

"Mgr Jeff was very rude sometimes asleep. Some of my things had mold on them which i see im not the only one and had to be thrown away. I would see mice in the facility. No air in the summer months and i think that Jeff is in the wrong area and line of work as far as customer service goes. Strange behavior should be tested.."

"Jeff was great, professional and was pleasure to work with. First time using self storage, and I am glad my first stop was at this location. Jeff made the process simple and fun!"

"Older but clean"

"Have been very helpful."

"I have nothing but great things to say about Phyllis and Jeff. Ive used a number of storage companies throughout my life in various cities and Life Storage tops the list in respect, care, kindness and going the extra mile in customer satisfaction. I hope you are there to stay, Phyllis! I have always felt that my belongings are in a safe place and and love the hours of access allowed."

"Phillis was a great rep!!! She got me into a new 10x20 storage unit."

"Budget friendly"

"Phyllis was so nice and helpful with my reservation today!! I made the right decision!"

"We had mold and mildew all over almost all of our furniture when we moved out. We were there for 13 months while building our home. We had a queen mattress, Lazyboy leather recliner, and Bassett sofa and loveseat that had to be thrown away due to significant mold and mildew. All of our wood furniture had to be cleaned before we could move them into our new home and some of it (especially our kitchen table) still has a smell of mildew 1 month later. Our rugs that were wrapped in rug bags had condensation inside the bags when we pulled them out of the unit. We were extremely disappointed that most of our property was damaged. It cost us a lot of money to replace and significant time on our move in day. We did have insurance but there is a sublimit for mold and mildew so we could not recover more than $400 which doesnt come close to our loses!"

"Mandy was so nice! She answered all of my questions and walked me through the process. I feel great about storing my things here!"

"Very nice and clean"

"Very nice and clean"

"Phillis is so kind! She was so helpful and explained everything so well. Definitely a pleasant place with kind faces. Thank you Phillis for making my decision so easy!!"

"Phyllis has been so helpful and courteous. Love her spirit and enthusiasm. Thank you for making this stressful day goes smoothly."

"Phyllis was very professional and helpful. Thank you for your excellent service. Sincerely Satisfied Customers David C. O.C. & C.C."

"I do not recommend anyone to use these people Phyllis and Ruth Geter sold my things, they sent a certified letter that I was never aware of and the last time I was late, they notified me of auctioning my things. All of my husbands lawn equipment, my bedroom suite and my granddaughter things are gone. She was so rude and nasty..."

"I go to life storage to be with two wonderful women. Ruth and Phyllis are amazing go check them out!!!!"

"The staff at this Life Storage have always been flexible, caring and supportive. The facility has a dock making it extremely convenient for businesses as well. We would recommend it to anyone!"

"Ruth is the best manager Ive been a customer since 2017"

"Phyllis and Ruth are the best. I needed a parking spot for a trailer for a business. They had one spot available and hooked me up. Their customer service is great."

"Phyllis is fantastic! She is very thorough in her explanation of the property, and extremely accommodating. The property is under 24 hour surveillance, and well maintained. I would recommend this storage place over any other one around."

"Very nice facility. Very good pricing. Staff are very helpful and pleasant to speak to every time I have to contact them. Would recommend this storage facility."

"Phyllis was AMAZING!!!! It is so refreshing to get excellent customer service. That's nearly unheard of these days. Thank you for being so pleasant and that beautiful smile."

"Mrs. Phyllis was absolutely amazing, friendly and informative about all units =M<ý=M<ý"

"Ms. Phyllis Coletrane was amazing with me. Her customer service is through the roof. I would highly recommended her to any of my friends or family members."

"Phyllis Coletrane gave excellent customer service, very knowledge!! Love the fact that you can drive into the facility!!"

"You are able to drive inside the warehouse type building to load or unload your things. Best storage place I've seen! Safe, secure, and air conditioned to keep all your stuff!"

"Highly professional organization from corporate offices down to local management. They make the process quick and easy."

"good units to keep things out of the weather"

"The most convenient place to store yer stuff! Drive-in and park close to your space. Couldn't be easier. And they have a secret weapon... Excellent service with Phyllis. Google won't let me give her 6 stars but I would if I could."

"very friendly and helpful employees"

"Mrs. Ruth and Mrs. Phylis have always been the most helpful and courteous. I recomend this particular place over any other storage facility. Amazing job you 2."

"Ruth is awesome. She helped out alot even giving us directions to places to eat. We are new to Charlotte vsnd she made us feel very welcomed."

"My expectations were met because, by being my first time using a storage facility Ruth and Phyllis made the experience very comfortable. They were very considerate and patient with me. I referred my Brother and he uses a storage unit there as well."

"Just when you pull in the in side. Of storage some of the coustermers need to have respect enough to move and let out the ones that’s leaving?? That change everything thing else is great."

"Only more lighting over units"

"You met my expectations by providing me what I needed to have an efficient move. "

"Philis,was simple amazing"

"Ruth was very helpful with both units I established at the facility. The drive in concept is great and makes things much easier. Thanks!"

"That I am very pleased. "

"you exceeded all expectations"

"Your managers are a true asset to your company. They are both professional, knowledgable, kind, and helpful no matter what I need. They have never made me feel like anything other than appreciated for bringing my business to their location. If all companies had employees just like them, we'd all be better off and a lot more satisfied as customers. "

"Your personnel at this location are the most attentive and customer oriented person I have work with, and I have live in several states and moved more than a few times (24 years in the Military) and have used "everybody on the business" Mrs Ruth is a complete asset to your company She is so far the best I have encounter, if I need in a future your services, this will be the facility I'll choose, Thank You"

"Ready with the information that i was inquiring about."

"Very accessible to my unit. Staff very helpful. I like how I get a e-mail at least a week before payment is due. The use of the van was very needed. "

"The manager was extremely helpful and attentive."

"All of my expectations were met, not only were they met, but Ruth with her beautiful smile really topped it off. Ruth takes pride in this property and it really shows, she is on top of her game. As said before, I made the perfect choice to store my things, but made a friend with Ruth, I love that woman."

"Very happy with online option to pay monthly rent!"

"When I needed access to the gate on moving out day (I had never needed to access the gate before because the one time I came there, the office was open), the gate access code on my contract was completely wrong, and no one could figure out what it should have been. I called the number on the keypad, but instead had to wait for the office to open which made me have to pay wait time for my movers."

"The Lady in the office was very helpful And got me set up in a good cubical that suited my needs. I would tell anyone that ask me,to go yo uncle bobs for your storage needs."

"My disatisfaction has nothing to do with the employee's or even with the new ownership. The previous owner neglected the lighting in the facility to the point that I had problems finding property in my unit and their response to my complaint lacked any concern for customer satisfaction. I hope the new owners ameliorate these problems."