Self Storage Units near Oakdale South in Charlotte, NC 28216

"Thanks so much for your help! KC is doing great!"

"Mary was extra great"

"Let me start by saving save yourself the trouble. I booked this storage online because the rate offered for an online order was lower than in person. I booked online with ease, received communication related to how to access my unit. Fast forward, I learned this location was not the closest to my new place. Note, this is not the reason for the 1-star (which would be 0) if allowed. I realized my error, submitted an inquiry online as well as called the location (of course leaving a voicemail because they never answer. No wonder the online price is better pushing people to avoid going to a typically unmanned location). I set up an account with public storage with the same amount of ease as I had with life storage. I received a voicemail from the location explaining I now had to come in person to vacate a unit I never moved into. Weird but fine. I came in the following week on a Monday morning. I was there before they opened and waited until 9am. They NEVER came and opened the location. I called customer service and explained my dilemma. They said they’d submit the cancellation on my behalf and the store would call to confirm they processed it the following day. Tuesday came and went with no call. I called on Wednesday and left a message with the location. I missed a call on Thursday and immediately called back. No answer. I am still trying to cancel my account/storage a month later. I NEVER MOVED INTO THE UNIT. Do not use life storage. It is a scam. They are never there and will not actually answer the call at the location. Customer service is nice when you call the 800 # but ultimately useless. How is it that I can set up storage online but not cancel online?? How long does it take to vacate my unit."

"The facility was open on Monday, but no one in the office. Came back on Wednesday, same thing. We called the 800# and were told someone was on the way from another store. Waited for almost 3 hours and NO ONE showed up. Not only that, their parking lot is used for a Hispanic lunch cart service. You could hardly get in the parking lot for the fact that it was full of people stopping to get food off the cart. This is crazy!!! WILL NEVER USE THIS PLACE AGAIN!"

"Great facility I was out working on the gate arm and Brittany was very nice and professional."

"Brittany Coats / Store Manager was definitely great at explaining details of which unit I preferred and even offered helpful tips towards saving. I thank you for that 5 Star Service, Much Love"

"Brittany was wonderful to talk and very helpful getting to the unit."

"I loved talking and helping my best friend get a storage place through Brittany. Felt like family"

"Brittney was such a wonder lady I love how she helped me sooo much I highly recommend coming to see her thank you for everything!!!!"

"Brittney was very kind, knowledgeable and provided quick service."

"She was very nice and I recommend anybody to go to Brittany"

"The manager is very personable ad knowledgeable. She made a very bad situation for me a little bit easier to deal with. She was quick and efficient. The new customer deal was explained and offered. I will use this place over and over. Thanks Brittany!!!"

"Brittany was lovely and couldn't have been more helpful!"

"I can honestly say I’ve never had an unpleasant visit. Big Ups to Life Storage"

"Very friendly and helpful staff"

"Very respectful person"

"Brittany is DA BEST she's very professional!!!!!"

"Brittany is great to work with."

"I worked with Brittany. She was thorough, facilities clean and with ample options."

"It was good service and she funny and her name is Brittany"

"Very helpful 😁"

"She was very helpful, kind and patient. Everything went very smooth. 5 stars"

"Brittany was Very helpful and nice"

"Brittany is very knowledgeable, courtesy, and friendly. Great customer service. Very clean facility."

"Great customer service … fast and the prices were amazing …MS Brittney was very professional and considerate….she deserve her flowers s/o to her"

"Great customer service. Very nice people."

"Brittany the manager has amazing customer service. Great location for your storage needs."

"Great customer service! Brittany helped me with all of my needs and the prices are great!!!"

"Me. Brittany was amazing and help me not have to pay all these fee that I was about to pay. She explained and made me understand. Thank you"

"Fast and friendly"

"Wanted to give a special shout out to Brittany and management for working with me & helping me out in time of need! Communication is always the key! Highly recommended!!"

"Great manager onsite."

"That store Mgr is great"

"Easy to book, easy to maintain! The staff was very helpful at all points: filling the unit, maintaining the unit, and emptying the unit. Would recommend storing at this Life Storage location."

"Great customer service!!!!"

"Britany was extremely helpful and kind. Great manager to work with."

"I love this storage facility! It's a Drive Through, for average type vehicles, so you can load or unload items while staying dry and generally warm! The manager Brittany is a fantastic person! She helps resolve any issues that customers may have and always has a smile on her face! I would recommend this particular location to everyone!"

"Brittany give the best customer service. Been a customer with LS for years. She is very professional and a hard worker. Give her a raise, she deserves it."

"Listen when I say Brittany is the Bomb She worked a Miracle saved my belongings trusted me and took my word and stood on It. Thank You Brittany You Rock!"

"Brittany was very professional, great service"

"Britney was very helpful! We appreciate her!"

"Store manager showed up outside of work hours on a Sunday to help me get my storage unit"

"I am impressed with Manager Brirtany who is a gentle yet firm business person. She met me and showed me around and got me set up to my unit in a Jiffy. She has years of experience and will encourage you to ask her any questions. The property is clean which I like. Please Google this place for more information."

"Lovely Experience"

"Brittany was absolutely helpful! Excellent customer service!!"

"Very pleasant, hard working, very attentive, friendly and very help, does job duties well"

"So , so good"

"Very great employee, very knowledgeable, very nice"

"Best experience ever every time i come in"

"Brittany is a really nice person and she does a really good job 👍🏻👍🏻👍🏻"

"Good attention, Britney is very kind"

"Brittney was awesome! She helped us find the right space. As we was not happy with the first space. She took time to find the right one. Definitely hard worker and know what she doing."

"Brittany was very knowledgeable and personable! Great experience(:"

"Brittany was very professional and provided great customer service. She handled my account promptly and provided courtesy calls as needed. This is one of the best locations for Life Storage!"

"Brittany was helpful, kind and efficient while helping us reserve our unit. We rented the unit same day and were given a welcome package and a walk through of the area. She worked with us on unloading. The area is safe and secure. 10/10"

"This was a very pleasurable experience. Ms. Coats was very detailed in her knowledge of the property and the business. I will definitely recommend life storage on the brookshire."

"Brittney was great"

"Being the only person at this location, she deals with everybody with respect and try’s her best to help whenever she can, I even made her late because I needed a unit an was in a situation"

"Brittany was amazing. Great customer service & very helpful."

"Great experience lovely lady and definitely would recommend!!"

"Good help"

"Convenient and boxes of all sizes for moving! Brittany was very sweet and helpful! Definitely would recommend to everyone!"

"Brittany helped me find my 2 storage units in a timely manner. She was pleasant the entire time and answered any questions I had!!"

"Brittany is amazing! Customer service out of this world ! She made my experience memorable!"

"Brittany is amazing! she has excellent customer Service.Service at this location is fabulous! the fees are fair her smile was a five star she is good at what she does and she has a lot of patience."

"Brittany Coasts was the only one working today when I went in. She was on top of everything, making sure the customers on the phone and in person had great customer service. Great Job!!"

"Brittany Coats has excellent customer service, this place is a good value and secure!"

"Brittany was a wonderful associate very patient and nice …"

"Brittany was amazing and super helpful and she should get a high raise!!!!!"

"Brittany was a big help."

"Brittany presented excellent, quality service and her smile was 5 stars"

"Brittney was a great help with my parking spot and all of my questions. Super nice."

"Brittany is amazing. She was very helpful and patient with me and my husband when we came in and she’s been very helpful and knowledgeable. I truly appreciate her and Life Storage!"

"Brittany was very helpful and friendly, will definitely come back"

"Brittney is just the best 👌 👍 she is friendly"

"Great customer service!"

"Very helpful and kind. Excellent customer service"

"Brittany was very good help!"

"This storage facility is a nice and trusted place for your storage needs. Britany demonstrates professionalism as well as being courteous. I definitely recommend this place!!!!"

"Brittany is very professional and nice customer service was great"

"Customer service with Brittany is outstanding friendly to the guests and helpful with knowledge and information on the place and surroundings and I’ve been with life storage for over a decade"

"Brittany is very professional. On point and very kind. Was sure to cover all needed bases on in and out procedures, security. Walk complete area and explain the rules and regulations clearly. Very respectful and Aware of procedures needed. Made us feel Comfortable from the start."

"Very good service and quick setup!"

"Wonderful and quick service!"

"Great service very quick didnt have to wait too long, in and out!!"

"Such a pleasure to rent a unit from this young lady. Many offices should have great employees like her."

"Service at this location has been fabulous, Brittany was exceptionally professional. The fees are fair and Brittany explained everything while being upbeat and positive. Would definitely come here again."

"Awesome service! Very knowledgeable and easy to work with. I wish more businesses would operate like this. Brittany is the best"

"Life Storage off of brook shire highway has the best customer service. I met Brittany who sold me some pad locks and she was more than helpful and friendly to me."

"Brittany was great! Friendly and very knowledgeable! She helped me find the right unit. I will definitely tell everyone to come here for storage!"

"Very nice and easy to deal with! Very helpful! Thank you Brittany!!"

"I been here for 8 months storing my work equipment, this is a good place if you want to store your living arrangements for low prices."

"Wonderful experience. Brittany was great!"

"Great friendly & professional! Storage facility is always clean 👌"

"Our first time getting a storage and this was a great experience! The staff member was extremely informative and helpful with any questions we had. Definitely will recommend this place to anyone!"

"Always inquisitive and friendly"

"Brittany is awesome and extremely knowledgeable, helpful, and informative. She made the whole process easy and is genuinely friendly. Prices are better than others in the area, especially if you rent online. Be advised insurance is required, but they have reasonable options available for that too. Units are clean and well maintained, and they have loading docks and carts available if you have a U-haul that's too big to drive in. Great setup, would highly recommend."

"If I could rate it 0 stars, I would. Horrifically dirty. Trash all over the place inside and outside. My parents left their things in a storage unit for a year and when they moved out, furniture had mold and there was rat poop all over their things. To top it off, the guy in charge does not seem to have any customer service skills. Do not recommend one bit!"

"I wouldn’t dare you this company for anything. I never used the space I rented, didn’t even have the space for 2weeks I was told that no refund would be given."

"Jeff went above and beyond to fix things that were out of his control and to help me in a tight spot. The facility is a bit dirty but it's not too huge of deal."