A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
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Life Storage is proud to offer a convenient and secure storage facility in Charlotte, NC near Oakdale South. Our facility is conveniently located off of I-77 and I-485, just minutes away from the Charlotte Douglas International Airport. We offer a variety of storage unit sizes to fit your needs, including climate-controlled units and drive-up units. Our facility is equipped with 24-hour digital video surveillance, electronic gate access, and a friendly, on-site management team. We also offer a free moving truck to use when you move in, and a variety of packing supplies to help you get organized. Our flexible month-to-month leases make it easy to store with us for as long as you need. Stop by or call us today to learn more about our storage facility in Charlotte, NC near Oakdale South.
11838 University City BlvdCharlotte, NC 2821312.1 Miles Away
Customer Reviews - Life Storage #497, Charlotte
We at Life Storage want to maintain the best storage facilities in Charlotte, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I am so happy that I went to this facility! Kacey and Jerry were about to close and was able to get me a storage in an urgency! Definitely recommend! Great customer service and friendly welcoming environment"
"The service is amazing. Staff is always professional and smiling. I love how the work with the clients. They send out reminders and even courtesy calls.
I been with this location for years and I would recommend this location because of the amazing customer service!"
"The man behind the counter was really nice. The storage units are inside, which is nice because my items are then climate controlled, but if multiple people are there, there is less parking because of it. But I recently went to check on my items and found mice and their droppings were all over my items. Nothing has been damaged so far but I am worried about my items and everything will need to be cleaned when removed from storage."
"The way We came to know Life Storage is through our daughter. She had an opportunity to use the storage for her relocation for Her Occupation about 6 months before we had an opportunity to relocate. She highly recommended Life Storage for our relocation. We certainly appreciated your staff Personal Casey and Gloria, who were energetic and very Professional in providing us a warm welcome and a place for all of our belongings.
We highly appreciated your services. Kindly, The Derry’s"
"I met Gloria and she was very friendly and helpful and I would highly recommend her! She answered all of my questions and made me feel good about my decision to use life
Storage"
"Casey is the best! She took the time to walk me through the procedure; I told her exactly what I was looking for, and she set me up quickly and efficiently. Just straight forward great service! The other lady in the office, Gloria, was pleasant and helpful as well. Great team!"
"Casey did a phenomenal job with what I was looking for. Very informal. Perfect for My Need. Her assistant Gloria was quite phenomenal as well. I must say definitely would recommend these two ladies to anyone interested in a Storage Facility."
"We're remodeling our home and needed a storage unit short term. Ms. Neel was very helpful and knowledgeable. I would definitely recommend this facility. Customer service outstanding!!!"
"Brittany Coats / Store Manager was definitely great at explaining details of which unit I preferred and even offered helpful tips towards saving. I thank you for that 5 Star Service, Much Love"
"The manager is very personable ad knowledgeable. She made a very bad situation for me a little bit easier to deal with. She was quick and efficient. The new customer deal was explained and offered. I will use this place over and over. Thanks Brittany!!!"
"Wanted to give a special shout out to Brittany and management for working with me & helping me out in time of need! Communication is always the key! Highly recommended!!"
"Easy to book, easy to maintain! The staff was very helpful at all points: filling the unit, maintaining the unit, and emptying the unit. Would recommend storing at this Life Storage location."
"I love this storage facility! It's a Drive Through, for average type vehicles, so you can load or unload items while staying dry and generally warm! The manager Brittany is a fantastic person! She helps resolve any issues that customers may have and always has a smile on her face! I would recommend this particular location to everyone!"
"Brittany give the best customer service. Been a customer with LS for years. She is very professional and a hard worker. Give her a raise, she deserves it."
"Listen when I say Brittany is the Bomb She worked a Miracle saved my belongings trusted me and took my word and stood on It. Thank You Brittany You Rock!"
"I am impressed with Manager Brirtany who is a gentle yet firm business person. She met me and showed me around and got me set up to my unit in a Jiffy. She has years of experience and will encourage you to ask her any questions. The property is clean which I like. Please Google this place for more information."
"Brittney was awesome! She helped us find the right space. As we was not happy with the first space. She took time to find the right one. Definitely hard worker and know what she doing."
"Brittany was very professional and provided great customer service. She handled my account promptly and provided courtesy calls as needed. This is one of the best locations for Life Storage!"
"Brittany was helpful, kind and efficient while helping us reserve our unit. We rented the unit same day and were given a welcome package and a walk through of the area. She worked with us on unloading. The area is safe and secure. 10/10"
"This was a very pleasurable experience. Ms. Coats was very detailed in her knowledge of the property and the business. I will definitely recommend life storage on the brookshire."
"Being the only person at this location, she deals with everybody with respect and try’s her best to help whenever she can, I even made her late because I needed a unit an was in a situation"
"Brittany is amazing! she has excellent customer Service.Service at this location is fabulous! the fees are fair her smile was a five star she is good at what she does and she has a lot of patience."
"Brittany Coasts was the only one working today when I went in. She was on top of everything, making sure the customers on the phone and in person had great customer service. Great Job!!"
"Brittany is amazing. She was very helpful and patient with me and my husband when we came in and she’s been very helpful and knowledgeable. I truly appreciate her and Life Storage!"
"This storage facility is a nice and trusted place for your storage needs. Britany demonstrates professionalism as well as being courteous. I definitely recommend this place!!!!"
"Customer service with Brittany is outstanding friendly to the guests and helpful with knowledge and information on the place and surroundings and I’ve been with life storage for over a decade"
"Brittany is very professional. On point and very kind. Was sure to cover all needed bases on in and out procedures, security. Walk complete area and explain the rules and regulations clearly. Very respectful and Aware of procedures needed. Made us feel Comfortable from the start."
"Service at this location has been fabulous, Brittany was exceptionally professional. The fees are fair and Brittany explained everything while being upbeat and positive.
Would definitely come here again."
"Life Storage off of brook shire highway has the best customer service. I met Brittany who sold me some pad locks and she was more than helpful and friendly to me."
"Our first time getting a storage and this was a great experience! The staff member was extremely informative and helpful with any questions we had. Definitely will recommend this place to anyone!"
"Brittany is awesome and extremely knowledgeable, helpful, and informative. She made the whole process easy and is genuinely friendly. Prices are better than others in the area, especially if you rent online. Be advised insurance is required, but they have reasonable options available for that too. Units are clean and well maintained, and they have loading docks and carts available if you have a U-haul that's too big to drive in. Great setup, would highly recommend."
"If I could rate it 0 stars, I would. Horrifically dirty. Trash all over the place inside and outside. My parents left their things in a storage unit for a year and when they moved out, furniture had mold and there was rat poop all over their things. To top it off, the guy in charge does not seem to have any customer service skills. Do not recommend one bit!"
"I wouldn’t dare you this company for anything. I never used the space I rented, didn’t even have the space for 2weeks I was told that no refund would be given."
"Jeff went above and beyond to fix things that were out of his control and to help me in a tight spot. The facility is a bit dirty but it's not too huge of deal."
"Absolutely the worst experience ever working with a storage facility. No one ever at the facility and no one will answer the phone or respond to your voice message. Jeffery Blair is very unprofessional and his lack in ability cost me time and money. Never again will I deal with this clown farm.🤯"
"The facility was set up properly. Customer service is excellent. Even though he didn't have a space that fit my needs he sent me to a location that did! Go see Jeffrey he is awesome!"
"Mgr Jeff was very rude sometimes asleep. Some of my things had mold on them which i see im not the only one and had to be thrown away. I would see mice in the facility. No air in the summer months and i think that Jeff is in the wrong area and line of work as far as customer service goes. Strange behavior should be tested.."
"Jeff was great, professional and was pleasure to work with. First time using self storage, and I am glad my first stop was at this location. Jeff made the process simple and fun!"
"I have nothing but great things to say about Phyllis and Jeff. Ive used a number of storage companies throughout my life in various cities and Life Storage tops the list in respect, care, kindness and going the extra mile in customer satisfaction. I hope you are there to stay, Phyllis! I have always felt that my belongings are in a safe place and and love the hours of access allowed."
"We had mold and mildew all over almost all of our furniture when we moved out. We were there for 13 months while building our home. We had a queen mattress, Lazyboy leather recliner, and Bassett sofa and loveseat that had to be thrown away due to significant mold and mildew. All of our wood furniture had to be cleaned before we could move them into our new home and some of it (especially our kitchen table) still has a smell of mildew 1 month later. Our rugs that were wrapped in rug bags had condensation inside the bags when we pulled them out of the unit. We were extremely disappointed that most of our property was damaged. It cost us a lot of money to replace and significant time on our move in day. We did have insurance but there is a sublimit for mold and mildew so we could not recover more than $400 which doesnt come close to our loses!"
"Phillis is so kind! She was so helpful and explained everything so well. Definitely a pleasant place with kind faces. Thank you Phillis for making my decision so easy!!"
"I do not recommend anyone to use these people Phyllis and Ruth Geter sold my things, they sent a certified letter that I was never aware of and the last time I was late, they notified me of auctioning my things. All of my husbands lawn equipment, my bedroom suite and my granddaughter things are gone. She was so rude and nasty..."
"The staff at this Life Storage have always been flexible, caring and supportive. The facility has a dock making it extremely convenient for businesses as well. We would recommend it to anyone!"
"Phyllis and Ruth are the best. I needed a parking spot for a trailer for a business. They had one spot available and hooked me up. Their customer service is great."
"Phyllis is fantastic! She is very thorough in her explanation of the property, and extremely accommodating. The property is under 24 hour surveillance, and well maintained. I would recommend this storage place over any other one around."
"Very nice facility. Very good pricing. Staff are very helpful and pleasant to speak to every time I have to contact them. Would recommend this storage facility."
"Phyllis was AMAZING!!!! It is so refreshing to get excellent customer service. That's nearly unheard of these days. Thank you for being so pleasant and that beautiful smile."
"Ms. Phyllis Coletrane was amazing with me. Her customer service is through the roof. I would highly recommended her to any of my friends or family members."
"You are able to drive inside the warehouse type building to load or unload your things. Best storage place I've seen! Safe, secure, and air conditioned to keep all your stuff!"
"The most convenient place to store yer stuff! Drive-in and park close to your space. Couldn't be easier. And they have a secret weapon... Excellent service with Phyllis. Google won't let me give her 6 stars but I would if I could."
"Mrs. Ruth and Mrs. Phylis have always been the most helpful and courteous. I recomend this particular place over any other storage facility. Amazing job you 2."
"My expectations were met because, by being my first time using a storage facility Ruth and Phyllis made the experience very comfortable. They were very considerate and patient with me. I referred my Brother and he uses a storage unit there as well."
"Just when you pull in the in side. Of storage some of the coustermers need to have respect enough to move and let out the ones that’s leaving?? That change everything thing else is great."
"Your managers are a true asset to your company. They are both professional, knowledgable, kind, and helpful no matter what I need. They have never made me feel like anything other than appreciated for bringing my business to their location. If all companies had employees just like them, we'd all be better off and a lot more satisfied as customers. "
"Your personnel at this location are the most attentive and customer oriented person I have work with, and I have live in several states and moved more than a few times (24 years in the Military) and have used "everybody on the business" Mrs Ruth is a complete asset to your company She is so far the best I have encounter, if I need in a future your services, this will be the facility I'll choose, Thank You"
"Very accessible to my unit. Staff very helpful. I like how I get a e-mail at least a week before payment is due. The use of the van was very needed. "
"All of my expectations were met, not only were they met, but Ruth with her beautiful smile really topped it off. Ruth takes pride in this property and it really shows, she is on top of her game. As said before, I made the perfect choice to store my things, but made a friend with Ruth, I love that woman."
"When I needed access to the gate on moving out day (I had never needed to access the gate before because the one time I came there, the office was open), the gate access code on my contract was completely wrong, and no one could figure out what it should have been. I called the number on the keypad, but instead had to wait for the office to open which made me have to pay wait time for my movers."
"The Lady in the office was very helpful And got me set up in a good cubical that suited my needs. I would tell anyone that ask me,to go yo uncle bobs for your storage needs."
"My disatisfaction has nothing to do with the employee's or even with the new ownership. The previous owner neglected the lighting in the facility to the point that I had problems finding property in my unit and their response to my complaint lacked any concern for customer satisfaction. I hope the new owners ameliorate these problems."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Charlotte and Oakdale South
Our self storage facility on A Brookshire Blvd is located north of the I-85, between Oakdale Rd and Old Plank Rd, near Mecklenburg County Park and Recreation. Click here for directions to this Life Storage.
At Life Storage Facility #497, we offer great property security systems and clean, affordable storage units to rent for the residents of Oakdale South, Myers Park, Derita, Mountain Island, and other neighborhoods in Charlotte, NC. Call us with questions, reserve online, or click here to compare other storage units in Charlotte.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental