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Life Storage is proud to offer a convenient and secure storage facility in Charlotte, NC near Oakdale South. Our facility is conveniently located off of I-77 and I-485, just minutes away from the Charlotte Douglas International Airport. We offer a variety of storage unit sizes to fit your needs, including climate-controlled units and drive-up units. Our facility is equipped with 24-hour digital video surveillance, electronic gate access, and a friendly, on-site management team. We also offer a free moving truck to use when you move in, and a variety of packing supplies to help you get organized. Our flexible month-to-month leases make it easy to store with us for as long as you need. Stop by or call us today to learn more about our storage facility in Charlotte, NC near Oakdale South.
11838 University City BlvdCharlotte, NC 2821312.1 Miles Away
Customer Reviews - Life Storage #497, Charlotte
We at Life Storage want to maintain the best storage facilities in Charlotte, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I am so happy that I went to this facility! Kacey and Jerry were about to close and was able to get me a storage in an urgency! Definitely recommend! Great customer service and friendly welcoming environment"
"The service is amazing. Staff is always professional and smiling. I love how the work with the clients. They send out reminders and even courtesy calls.
I been with this location for years and I would recommend this location because of the amazing customer service!"
"The man behind the counter was really nice. The storage units are inside, which is nice because my items are then climate controlled, but if multiple people are there, there is less parking because of it. But I recently went to check on my items and found mice and their droppings were all over my items. Nothing has been damaged so far but I am worried about my items and everything will need to be cleaned when removed from storage."
"The way We came to know Life Storage is through our daughter. She had an opportunity to use the storage for her relocation for Her Occupation about 6 months before we had an opportunity to relocate. She highly recommended Life Storage for our relocation. We certainly appreciated your staff Personal Casey and Gloria, who were energetic and very Professional in providing us a warm welcome and a place for all of our belongings.
We highly appreciated your services. Kindly, The Derry’s"
"Casey is the best! She took the time to walk me through the procedure; I told her exactly what I was looking for, and she set me up quickly and efficiently. Just straight forward great service! The other lady in the office, Gloria, was pleasant and helpful as well. Great team!"
"Casey did a phenomenal job with what I was looking for. Very informal. Perfect for My Need. Her assistant Gloria was quite phenomenal as well. I must say definitely would recommend these two ladies to anyone interested in a Storage Facility."
"The manager is very personable ad knowledgeable. She made a very bad situation for me a little bit easier to deal with. She was quick and efficient. The new customer deal was explained and offered. I will use this place over and over. Thanks Brittany!!!"
"I love this storage facility! It's a Drive Through, for average type vehicles, so you can load or unload items while staying dry and generally warm! The manager Brittany is a fantastic person! She helps resolve any issues that customers may have and always has a smile on her face! I would recommend this particular location to everyone!"
"I am impressed with Manager Brirtany who is a gentle yet firm business person. She met me and showed me around and got me set up to my unit in a Jiffy. She has years of experience and will encourage you to ask her any questions. The property is clean which I like. Please Google this place for more information."
"Brittany was helpful, kind and efficient while helping us reserve our unit. We rented the unit same day and were given a welcome package and a walk through of the area. She worked with us on unloading. The area is safe and secure. 10/10"
"Brittany is very professional. On point and very kind. Was sure to cover all needed bases on in and out procedures, security. Walk complete area and explain the rules and regulations clearly. Very respectful and Aware of procedures needed. Made us feel Comfortable from the start."
"Service at this location has been fabulous, Brittany was exceptionally professional. The fees are fair and Brittany explained everything while being upbeat and positive.
Would definitely come here again."
"Brittany is awesome and extremely knowledgeable, helpful, and informative. She made the whole process easy and is genuinely friendly. Prices are better than others in the area, especially if you rent online. Be advised insurance is required, but they have reasonable options available for that too. Units are clean and well maintained, and they have loading docks and carts available if you have a U-haul that's too big to drive in. Great setup, would highly recommend."
"If I could rate it 0 stars, I would. Horrifically dirty. Trash all over the place inside and outside. My parents left their things in a storage unit for a year and when they moved out, furniture had mold and there was rat poop all over their things. To top it off, the guy in charge does not seem to have any customer service skills. Do not recommend one bit!"
"Absolutely the worst experience ever working with a storage facility. No one ever at the facility and no one will answer the phone or respond to your voice message. Jeffery Blair is very unprofessional and his lack in ability cost me time and money. Never again will I deal with this clown farm.🤯"
"Mgr Jeff was very rude sometimes asleep. Some of my things had mold on them which i see im not the only one and had to be thrown away. I would see mice in the facility. No air in the summer months and i think that Jeff is in the wrong area and line of work as far as customer service goes. Strange behavior should be tested.."
"I have nothing but great things to say about Phyllis and Jeff. Ive used a number of storage companies throughout my life in various cities and Life Storage tops the list in respect, care, kindness and going the extra mile in customer satisfaction. I hope you are there to stay, Phyllis! I have always felt that my belongings are in a safe place and and love the hours of access allowed."
"We had mold and mildew all over almost all of our furniture when we moved out. We were there for 13 months while building our home. We had a queen mattress, Lazyboy leather recliner, and Bassett sofa and loveseat that had to be thrown away due to significant mold and mildew. All of our wood furniture had to be cleaned before we could move them into our new home and some of it (especially our kitchen table) still has a smell of mildew 1 month later. Our rugs that were wrapped in rug bags had condensation inside the bags when we pulled them out of the unit. We were extremely disappointed that most of our property was damaged. It cost us a lot of money to replace and significant time on our move in day. We did have insurance but there is a sublimit for mold and mildew so we could not recover more than $400 which doesnt come close to our loses!"
"I do not recommend anyone to use these people Phyllis and Ruth Geter sold my things, they sent a certified letter that I was never aware of and the last time I was late, they notified me of auctioning my things. All of my husbands lawn equipment, my bedroom suite and my granddaughter things are gone. She was so rude and nasty..."
"Phyllis is fantastic! She is very thorough in her explanation of the property, and extremely accommodating. The property is under 24 hour surveillance, and well maintained. I would recommend this storage place over any other one around."
"The most convenient place to store yer stuff! Drive-in and park close to your space. Couldn't be easier. And they have a secret weapon... Excellent service with Phyllis. Google won't let me give her 6 stars but I would if I could."
"My expectations were met because, by being my first time using a storage facility Ruth and Phyllis made the experience very comfortable. They were very considerate and patient with me. I referred my Brother and he uses a storage unit there as well."
"Your managers are a true asset to your company. They are both professional, knowledgable, kind, and helpful no matter what I need. They have never made me feel like anything other than appreciated for bringing my business to their location. If all companies had employees just like them, we'd all be better off and a lot more satisfied as customers. "
"Your personnel at this location are the most attentive and customer oriented person I have work with, and I have live in several states and moved more than a few times (24 years in the Military) and have used "everybody on the business" Mrs Ruth is a complete asset to your company She is so far the best I have encounter, if I need in a future your services, this will be the facility I'll choose, Thank You"
"All of my expectations were met, not only were they met, but Ruth with her beautiful smile really topped it off. Ruth takes pride in this property and it really shows, she is on top of her game. As said before, I made the perfect choice to store my things, but made a friend with Ruth, I love that woman."
"When I needed access to the gate on moving out day (I had never needed to access the gate before because the one time I came there, the office was open), the gate access code on my contract was completely wrong, and no one could figure out what it should have been. I called the number on the keypad, but instead had to wait for the office to open which made me have to pay wait time for my movers."
"My disatisfaction has nothing to do with the employee's or even with the new ownership. The previous owner neglected the lighting in the facility to the point that I had problems finding property in my unit and their response to my complaint lacked any concern for customer satisfaction. I hope the new owners ameliorate these problems."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #497, we offer great property security systems and clean, affordable storage units to rent for the residents of Oakdale South, Myers Park, Derita, Mountain Island, and other neighborhoods in Charlotte, NC. Call us with questions, reserve online, or click here to compare other storage units in Charlotte.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental