Self Storage Units near Farm Pond in Charlotte, NC 28215

"Great staff"

"This location had an issue with the internet they still have yet to fix! This caused customers not to have access to their property. Being this storage is where my comoany stores equipment This caused us to lose money and contracts! We will consider legal action for lost revenue!! This company is horrible. Our other equipment is stored with extra space and cubesmart across town. Considering complete change after this being the second issue with lifestorage"

"Darwin was very friendly and informative!"

"The Associate Manager Darwin was friendly, efficient and knowledge. Great customer service experience!"

"Darwin’s customer service was great. Needing to get a new unit for my mom and he was very helpful with explaining everything."

"Darwin was very helpful giving me some quotes on a unit I’m needing. Great customer service at this location!"

"Great customer service from Darwin. He was very knowledgeable of the units available. Will be coming back in to get a unit soon."

"Great service and hospitality"

"Nobody works here they have my storage lock and it's been pay on time all the time I need someone to remove that lock to be able to access my tools for work and I'm about to get fired cause Nobody is at this location NEVER I been calling the 800 number and Nobody answers either DON'T RENT HERE DON'T RENT HERE IF YOU NEED TO HAVE ACCESS TO YOUR STUFF REGULARLY. DO NOT RENT HERE MY STORAGE IS BEEN LOCK FOR THE LAST MONTH I BEEN COMING EVERY DAY AND NOBODY WORKS HERE. OFFICE IS ALWAYS EMPTY"

"Horrible experience"

"I came in to get a quote on a unit and Darwin was extremely helpful with his assistance and customer service! I am moving from out of town and will definitely be considering storing with this life storage 😊"

"Darwin Hamm was so kind and really showed my partner and I such patience when looking for our unit. Huge shout out to him for being so nice!"

"Great Customer Service from Darwin ! It was first time there and he made the process so easy !"

"Darwin Ham is the definition of customer service! He went above and beyond for me today! Thanks again for what you did for me today, I’m very grateful."

"Darwin is the best! His customer service is excellent!"

"renting from life storage was very easy and the customer service was great. the area was very clean and neat. I have another storage location with another company that not well kept. I will be moving from my other rental location soon."

"Awesome customer service, thank you 😁"

"I went in on a Sunday…. Lexus was absolutely awesome. I would recommend this place."

"The best"

"Great service ! Cj was awesome with helping me open up my storage and showing me around! Storage units are also VERY clean!"

"Reneisha and Shana were absolutely marvelous. They were friendly and time efficient. They took the time to explain everything to me and were more than accommodating by showing me multiple units. 👍"

"This is my 1st time renting a unit in my life. Alot of other places gave me "Hell" straight up. When I called Life Storage to setup my reservation, shortly after "Reneisha" who works at the 6720 E.W.T Harris location gave me call before I can spin my head. I was amazed at her great customer service skills and reaching out to me before I can even show up. She made sure that my appointment was set and made me feel very comfortable about renting from her company. She is a "Extremely Valued" employee and I pray the company keeps her and "Up" her pay grade just a little lol. 10 stars in my opinion! Bravo!"

"This was my very first experience in getting a storage unit. I was unsure of everything but Reneisha was all to eager to help me. She talked me through the whole process. She even helped me pull the biggie cart into the storage area because there was no ramp. Such great customer service!"

"Reneisha is absolutely great! Her customer service is amazing! The best storage experience I've ever had."

"Never has an attendant on site."

"Do not rent a truck with them. They didn't even show up at the store on the day I had my truck rental scheduled. Stole $20 from me - hurt my pride more than anything. They communicate very poorly as well."

"The help I received from Mary was EXCEPTIONAL. She went out of her way to meet me at 7 am due to my need for a van. In a time when customer service is not nearly what it once was, it was great to see that some people still place that as a priority. Thank you so very much Mary!!"

"If you rent from here beware of the gate lockout!! My rent is due on the 29th with a 5-day grace period but they will lock you out of the gate on the due date regardless of the 5-day grace period. On the 30th I went to get some business products out of my storage and was locked out of the gate. Yesterday I attempted to call the 800 number located on the gate box and was on hold for 45 minutes with no answer. Today I call them and the gentleman that answered the phone told me there was nothing he could do that I would have to wait to business hours because of the office that I'm at. If you rent here. Just be aware that they will lock you out the gate regardless of the 5-day grace period. Just in case you are disabled like me and have no choice of where you rent!!"

"Just wanted to say a big Thank you to Reneisha for helping me with everything I needed for my move! Everything went seamlessly and I felt so taken care of!"

"Jimmira was absolutely amazing! Very patient and courteous! All of my issues and problems were solved in minimal time and never seemed agitated or frustrated with any customer. Thank you so much for this pleasurable experience, I’ll be a customer for life!!! Thanks, Jimmira!"

"Mea was very polite and knowledgeable. Helped make my moving process easy!"

"Great staff, clean store."

"Staff was exceptional! They were extremely helpful and welcoming. They offered full coverage for everything in the building and even had a little welcome bag with my lock in it when I came in."

"older store but stays clean. great staff."

"Sweet ladies with beautiful personalities. Very helpful and knowledgeable to space sizes and prices. Thank you guys!"

"Mia rocks! she works 24/7 and is always available for questions and concerns regarding the property. Give her a raise!!!"

"Reneisha is a hard working employee and keeps the store clean😄"

"Older store but very clean and very nice staff in office"

"Very nice and clean facility great prices."

"Mea was so sweet and professional."

"Visited the facility last week and Mea was awesome! She explained everything in detail and was very patient with me. Definitely will refer people to you guys!"

"great place. Staff was amazing! Thanks Mea."

"Clean, Professional, Informative. Great place."

"Great place to store your items. Highly recommend Reneisha"