Self Storage Units near Collingwood in Charlotte, NC 28209

"Friendly service and clean units!"

"Lashana was so friendly and had me in and out very quickly!! Thank you!!"

"Shana was helpful and sweet, just moved here from Chicago and she made it so easy, she knows her job. Great location too!"

"Lashana was extremely helpful with finding me the right storage unit. Seamless process and clean/secure facility."

"Fantastic service, very clean and secure!"

"Shana was the best so much help!!!!"

"The staff was great and friendly to work with. I was happy with the service."

"Jason Bjorneboe was a huge help. I'm new to Charlotte and he took his time and didn't rush through the process. He even took time to show me the lock works. I'm grateful 🙏🏽"

"I have not been happy with the customer service since Life Storage purchased the property. Most days no one is here, no one answers the phone or returns calls when you leave a voicemail. Shana is consistently dismissive and annoyed by people of color. She is perfectly pleasant to non-colored clientele. I have witnessed it standing in the office and when she is escorting new customers around the facility."

"Went to inquire about a unit and Shana was a wonderful help. She was so kind and very informative. She took her time as i figured out what would work best for me, i love her calmness and being patience with me. Such a great employee you have, keep up the good work Shana!"

"Great experience with associate that goes by Shana i rented from them and i have absolutely nothing bad to say keep up the great work Guys"

"Disculpa , me equivoqué de lugar al hacer mi Review anterior. La verdad es que no he conocido a la supervisora del lugar y nunca está cuando voy allá. Los empleados no me han ayudado en nada y quiero sacar mis cosas de ahí. Mi experiencia ahí ha sido pésima, lo siento el Review que hice anteriormente es de otro lugar. Aquí nadie me ha ayudado y aunque tuve mis problemas cuando anteriormente era extra space storage, el customer service era genial y buscaban la forma de resolverte. Ahora como life storage no y deja mucho que desear, al menos conmigo, no sé cómo tratan a los demás, pues veo buenas review de otra personas. No quisiera pensar porque soy hispana o discapacitada ,o ambos. De no ser así , el servicio deja mucho que desear. Lo siento es mi experiencia y estoy en trámites de mover mis cosas de ahí, que debido a mis problemas de salud y financiero no he podido resolver."

"Great service and always willing to help!!!"

"The front desk receptionist made this experience son much easier for us! Her excellent customer servive, kindness, and enthusiasm towards her job made us go with Life Storage! Thank you!"

"Ms. Collins is the best! She was very helpful and informative"

"Shana has excellent customer service! She definitely deserves a raise. She knew exactly what I needed. She was very professional, fast and sweet. Not to mention the store was in great condition. She answered every question I needed an answer to. Thank you for your help. I will definitely spread the word about this establishment."

"Liz was great to work with and so helpful!"

"Super sweet and friendly. Very patient and kind. I enjoyed Lashana very much."

"Mrs. Mary was great! She was very welcoming and professional. She provided great information and customer service!"

"Lashana is kind and answered all my questions with ease. It was a seamless process and I appreciate her help - thank you Lashana. She also followed up via phone and I appreciated that a lot. -George"

"Shana was very patient with me while trying to secure my reservation. She was very helpful and informative."

"Great Move in today from Shana."

"(Theft by manager) money was taken out of my storage unit by the manager of this location. Since life storage has taken over extra space storage the inside of the building is dirty trash in halls. The customer service suck the staff who work here are horrible. I witnessed someone living inside of the building. I thought this place was secure but it isn’t and the staff are horrible."

"Shana was a wonderful help to me. She was polite and informative. She took her time explaining everything. Attempted to upsell me some items, although I didn’t need them. She was all around great help !! Make sure to keep her !!"

"Liz is a great employee I appreciate her and thank you."

"Staff here is very knowledgeable and friendly, also very helpful!! I would recommend LifeStorage to my friends!!"

"Thank you Liz for being so helpful. I like the new Life Storage change!"

"The building was clean and quiet. Shana (the representative who helped me) was knowledgeable and friendly! I would definitely consider using this location again!"

"Great Move in Today. Lashana was great!!! Thanks"

"Awesome customer service and clean & secure place! Highly recommend this place!"

"I had a wonderful experience here. The facility is clean and safe and the staff was superb!"