Self Storage Units near Third Ward in Charlotte, NC 28208

"Best customer service. Mary and Reneisha were so helpful at the front desk!"

"Mary was the best help; made the entire renting process super easy! Would definitely recommend using this location."

"Currently standing outside this location at 6:40 PM with 3 members that have paid for 24 hour access and are trying to get in to their units. None of us can get in. This is ridiculous. Major inconvenience considering we paid for a U haul to move things from this location. We called the “emergency” number outside the location and no one answered."

"Stuck outside and unable to access storage that is being paid for. Hired movers and rented a Uhaul. This place is a rip off."

"This location has been closed every time they’ve been advertised as open, just closed randomly throughout the day, which is annoying because the only way you can get a cart to move your belongings is by going to the office (guess they had a theft problem). Really inconvenient."

"Very spacious! I got way too much storage but it's so affordable I'm keeping it!"

"Rholanda was such a help getting me situated in my storage unit. She helped me pick out all the boxes I needed for my first ever move. She was such a joy I’ll be using Life Storage in the future!"

"Mary was the best. She took care of me and was so friendly."

"Had the best experience with Mary! She answered all my questions and came to help me after hours."

"Never open. It's hard to get anyone in the office. Today 5.13.22, I have been waiting since 10:03am and noone is here. It is now 11:07am. I have a car full of belongings, I can not unload because I need to check out a cart and the office is closed. I have went to every floor to look for someone, because they are quick to say the person is showing units, ther is noone here!! I have a lot to move and they are slo.wing mw down!!"

"Austin the new manager gave excellent service, explained every situation in detail to prevent any confusion for accessing the unit. Extremely fast on check in day. Plan on using life storage for quite some time so glad it’s under good management !"

"Ms. Mary provided great service!"

"Mary was the best! Such good service, great spot!"

"Mary was absolutely amazinggg 5-star rating 100%"

"There are never any carts"

"Liz was super helpful and nice! She even gave me a discount on supplies and answered all my questions with the space, insurance, etc. The space itself was clean and the facility is well taken care of."

"Liz was very helpful, everything went smooth while getting my storage unit together."

"Liz was very helpful in assisting us. She was happy to show us our unit prior to paper work and very transparent throughout the entire process. A+ service I would highly recommend!"

"Outstanding customer service from Ms. Liz, she was fast and courteous and made me welcome. I appreciate doing business with you all ."

"Liz was fantastic, great experience!"

"Liz was wonderful....!! Made this process super easy. Great customer service."

"Hello my name is bethea and I just received my unit today by ms.LIZ she was very helpful in the process with helping me get my unit.she made it quick fast and easy for me. Her customer service was excellent and on point if there was 10 stars on here I would give her 20. She was very friendly and went beyond her means thank"

"Liz was great. Tech system issues at the location but helpful employees."

"I did not have my storage number or the access number to get to my storage unit since I haven’t used it for a while. Liz was very helpful and courteous. I asked about switching to another size unit but wasn’t sure of what size I needed. She showed the different sizes to help me make a decision for my needs. She was working by herself and has to close the office to show me the different units at no time did I feel rushed. She was very pleasant to work with."

"Elizabeth was so professional and friendly and helpful"

"Liz was extremely helpful and even took the time to show me the available unit. Very good service."

"Liz was phenomenal! She was so helpful and nice! She made everything so easy and simple. She’s one of the main reasons we went with this facility. Units are super clean and affordable."

"Liz was very helpful and made this process easy for me. Highly recommend"

"Liz and renesha were very helpful helping me set up my account online to pay my bill"

"Liz and Reneisha gave me great customer service. They greeted me with smiles and were very pleasant to interact with! I enjoy having my storage here!! It is very clean always when I come in!!"

"This place has become a huge ripoff. They have raised my price twice within only a few months. Got an email yesterday telling me they are now raising it over 30%. Will be removing my things and taking my business somewhere that does not take advantage of their customers."

"I only was there once just to pay for my storage room. They've got weird office hours. I only had my storage with them for one week--I never moved in! I didn't have a bad experience with them. I didn't need the space after all because my eviction got cancelled."

"Mary is wonderful! She’s very personable and sweet and works so hard to ensure that our needs were met each time we’ve used Life Storage. She deserves a huge raise! :) Clean space, easily accessible, good service!"

"A bit chaotic due to staff shortage but the staff that is there is absolutely amazing and goes above and beyond! Mary helped me and was so kind even coming in before opening to help me."

"I like the different sizes of units."

"Mrs. Mary is amazing.... Her customer service is above and beyond. She is so nice, friendly and sweet!!!! I will not go to any other storage location!!!! This location is so clean and very professional!!!"

"Mary was the absolute best. She allowed us to switch units because the one we reserved was not big enough. She had just dealt with a rude customer and still managed to maintain professionalism. To ensure that we we accommodated, she even stayed late to take care of everything for us. The customer service and professionalism displayed was exceptional."

"Mary was awesome and super helpful. Thank you Mary, you rock."

"This storage facility is great and it’s great because of the staff. Mary, Reneisha and Lexus went above and beyond for me on a Sunday. Opening game day Sunday at that. That’s how they do business. Amazing."

"Ohhhhhhhhh my thank you! I have been with life storage for 5 years off and on. Greatly appreciate the customer service with this company. I'll keep sending people this way!"

"MARY IS A ANGEL!!!!! she helped me out sooo much.... so patient, quick, and kind. very personable and she gets the job done! super friendly..: i so appreciate her service given to me at Life Storage as a first time customer!"

"OMG!!! I’ll just say Life Storage is the King of storage facilities! They’re customer service is out of this world. Because of COVID-19 they are really short staffed at their locations but the customer service hotline was on point! They stayed in touch giving me updates about when someone would be in the office to help. The manager called me several times and customer service emailed to make sure I was taken care of. I was so shocked about how much they really cared about renting a unit. It’s the storage industry so we all know that most don’t care at all! I’m so glad I found this place! Easy, convenient, clean, and reasonably priced! Also, shout out to the manager Mrs. Mary at Morehead Street! Never met a nicer person. Deal with her! She’s great and treat you the way you want to be treated!!!!!"

"Great experience for me smooth process! Mary very nice she made sure I was happy. Great customer service from her made extra effort I’m new to the area. I appreciate everything she have done for me!"

"Nothing but a great experience!! Mary was EXTREMELY helpful with the process and picking the right size unit! She took the stress out of my move with her help and I truly appreciate it. The facility is extremely clean and easy to navigate and it really helps that they have carts you are able to use to help speed up the process."

"No one is ever in the office"

"Great staff/customer service. Nice facility, clean."

"Very helpful and great service"

"Excellent experience with Mark thank you!"

"Mark was the man, in and out in less than 10 minutes. Highly recommend."

"Clean and secure. Friendly management."

"The level of customer service that I received today was exceptional and I’ll recommend this location to anyone looking for a clean and safe facility."

"Thanks to Mark on assisting my vacate process today. Mark assisted me twice and each time he displayed patience and respect. I appreciate his service etiquette as well as his ability to break down "storage life culture". You are appreciated Mark, thank you.  ~Que"

"So nice and helpful! Very clean. Easy process."

"Mark really took care of me! There were 2 people in at the same time and we both were accommodated. Thanks for a great experience!"

"Perfect."

"Amazing service, we brought everything up from the college. Mary went out of her way to get us a different unit because the one I had purchased was to small. She could have turned us away and told us they had nothing else. She even stayed beyond her time they were supposed to close to assist us. Best storage place in town."

"The manager was very helpful and went above and beyond to help us. She changed the latch on a unit alone as well as keeping a smile and a positive attitude during the whole process."

"Mary (Store Manager) is super sweet and knows the ins and outs of the business. Very informative and great customer service"

"The customer service here is great."

"Ms.Mary is amazing love the great customer service"

"Mary gave excellent service and super fast. She made sure I got the storage unit that would be best for me."

"Mary is always very helpful with all my needs!"

"The storage unit wa dirty, I was giving tye run around & plus I was charged too much!!!! For a 5×5 & was told another price from, the invoice I was sent."

"Excellent and super friendly customer service! Great location, perfect for what I needed it for. Highly recommend!"

"This place has pretty much everything you would need to store life"

"Storage options that perfectly suited my needs, great location near uptown, and a friendly staff!"

"Great customer service from staff especially Ms. Mary. She’s so patient and cooperative with her customers."

"Mary was awesome!! Great service, super friendly, and clean storage area."

"Great staff and great facility! Thanks Mary and team!"

"I love it cuz people are gr8."

"I Love This Place And The Team Of People They Have Working Here. They Work With You. Even through the pandemic they made sure we got moved out and into another unit and Van rental. Love My Life Storage Family. - From Al Johnson's Family"

"Modern clean easy access secure storage. Not a converted old factory but a building built just for this purpose"

"Mary and the whole staff here have been beyond helpful every time I am in there. Mary found me the best deal for my needs after throughly talking through what all I need to store. She also stayed late to help get me a new lock one night because I lost my keys. She was headed out the door and TURNED AROUND because she overheard that I needed help. She easily could have continued to her car and gone home like most people would have but instead she stayed and helped make my long moving day go a lot smoother. I can’t say enough great things about her service, she always goes above and beyond for her customers!! We all need a storage unit but it’s not always a pleasant experience. Trust me that working with Mary and life storage is a fantastic experience!! Ps they have carts and vans you can use/rent for you to move which is a lifesaver!!"

"Mary provided stellar customer service despite the location being short staffed. She was very accommodating and patient with me as I asked questions and was getting set up."