A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage is a premier storage facility located in Charlotte, NC near the Third Ward. Our facility is conveniently located just minutes away from major highways, making it easy to access from anywhere in the city. We offer a variety of storage solutions to meet all of your needs, including climate controlled storage units, drive-up storage units, and outdoor parking for boats, RVs, and other vehicles. Our facility is fully fenced and gated and monitored 24/7 by security cameras, ensuring that your items are always safe and secure. Our friendly and knowledgeable staff are available to answer any questions you may have and provide helpful advice on selecting the right storage unit for your needs. We also offer a variety of discounts and specials to help make your storage experience even more affordable. Stop by today to check out our facility and see why Life Storage is the best choice for storage in Charlotte, NC near Third Ward.
13125 Zeb Morris WayMint Hill, NC 2822711.2 Miles Away
Customer Reviews - Life Storage #537, Charlotte
We at Life Storage want to maintain the best storage facilities in Charlotte, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I have not had a great experience with this location. I set up my unit plan on April 21st paying for the first month and associated fees. However, I didn’t place any items or my lock on the unit because I didn’t plan on doing so until I finished the semester in school. I had other priorities and was going to move items into my unit from my dorm room once I finished the semester a few weeks later. Life Storage seemingly canceled my plan without notice or explanation, giving my unit away even though I had payed for it.
A few weeks later on May 14th (Mother’s Day), I went to the office to access my unit and receive some assistance as my code was not being recognized. There was no one inside. Seemingly, they were not open for Mother’s Day but failed to note that on their hours online. Moreover, I returned on May 16th at around 5:00 pm, and although the stored was listed to close at 6:00 pm, the closed sign was already on the door. No one was inside to assist me which they should’ve been.
This is unacceptable for them to give my unit away without proper notice as I paid $97 in fees for my unit! I didn’t have to pay my next installment until May 21st."
"Good location near town. The number of transients who access/ sometimes sleep in these storage units makes it a little concerning. Fire doors don’t close all the way despite reporting it numerous times to mgmt… causing concern re: security."
"Poor customer service, and trashy facility! No one is never in the office during there posted office hours. Save yourself and money go somewhere else!!! When I try to cancel no one was available, therefore I got charged extra. I reached out to the emergency customer service line and they told me someone would reach out, they never call you back. I had to call numerous times and still no one return my call. I went to the office and the lady that worked there have a nasty attitude and poor customer service. Also, I asked for a manager to call me and guess what two months later no one still haven't return my call after reaching out numerous times. The emergency customer service line is the only way that you will get customer service which is not even in Charlotte, which is sad!!! I would not recommend!"
"Poor customer service, and trashy facility! No one is never in the office during there posted office hours. Save yourself and money go somewhere else!!! When I try to cancel no one was available, therefore I got charged extra. I reached out to the emergency customer service line and they told me someone would reach out, they never call you back. I had to call numerous times and still no one return my call. I went to the office and the lady that worked there have a nasty attitude and poor customer service. Also, I asked for a manager to call me and guess what two months later no one still haven't return my call after reaching out numerous times. The emergency customer service line is the only way that you will get customer service which is not even in Charlotte, which is sad!!! I would not recommend!"
"Reneisha was very helpful when it came to processing a payment for our unit when we were having issues with paying over the phone. She was very pleasant to speak with."
"Rholanda always greets our family whenever we come in to make payments or drop things off to our personal unit. She is such a pleasure to speak with. The rapport she has created with us, let's us know we chose the correct company to store our items."
"Incredible facility with friendly staff.
Reneisha was alert and aware of my reservation. She handled my requests with care. Highly recommend this company especially as long as Reneisha is there."
"My partner and I needed a storage unit to hold us over while we sold some of our furniture we no longer needed. We reserved a unit over the phone for our move date, providing credit card and other required information, and arrived before the office closed to pick up our key. We were reprimanded for arriving “too close to the end of the day,” though no timing guidance was provided.
We got our unit, moved things in, and went back to visit some weeks later and other lessees kept blocking elevators and elevator doors making moving a couch out of our fifth floor unit impossible. We gave up and tried later.
The property is essentially inaccessible when any event is happening at the BofA stadium. We attempted calling the office multiple times during one of these events to inquire into access, and no one answered or called back.
On our final planned move out date, we arrived at the property to empty our unit only to find the elevators were entirely out of service, and had been for a week. We were told to use the stairs…to move everything out of our fifth floor unit, the door to which was left wide open rather than key code accessible only (so much for a secure facility). Neither we, nor any other lessees, were informed of the apparent “incident” that left the elevators broken, but when we asked, we were told our unit’s floor “was not affected” and that our unit was still “fully accessible”, even though any elevator down time would inherently affect our floor and unit, especially if large, heavy objects are involved, or even more fundamentally to comply with the ADA. We ended up having to move a mattress, box spring, and a futon down 5 flights of stairs because of this inconvenience, as we had already rented the Uhaul for that day. This could have been avoided with clear communication about the elevator incident from the vendor.
Glad we’re out and a word of caution if you’re shopping around."
"Rholanda was such a help getting me situated in my storage unit. She helped me pick out all the boxes I needed for my first ever move. She was such a joy I’ll be using Life Storage in the future!"
"Austin the new manager gave excellent service, explained every situation in detail to prevent any confusion for accessing the unit. Extremely fast on check in day. Plan on using life storage for quite some time so glad it’s under good management !"
"Liz was super helpful and nice! She even gave me a discount on supplies and answered all my questions with the space, insurance, etc. The space itself was clean and the facility is well taken care of."
"Liz was very helpful in assisting us. She was happy to show us our unit prior to paper work and very transparent throughout the entire process. A+ service I would highly recommend!"
"Hello my name is bethea and I just received my unit today by ms.LIZ she was very helpful in the process with helping me get my unit.she made it quick fast and easy for me. Her customer service was excellent and on point if there was 10 stars on here I would give her 20. She was very friendly and went beyond her means thank"
"I did not have my storage number or the access number to get to my storage unit since I haven’t used it for a while. Liz was very helpful and courteous. I asked about switching to another size unit but wasn’t sure of what size I needed. She showed the different sizes to help me make a decision for my needs. She was working by herself and has to close the office to show me the different units at no time did I feel rushed. She was very pleasant to work with."
"Liz was phenomenal! She was so helpful and nice! She made everything so easy and simple. She’s one of the main reasons we went with this facility. Units are super clean and affordable."
"Liz and Reneisha gave me great customer service. They greeted me with smiles and were very pleasant to interact with! I enjoy having my storage here!! It is very clean always when I come in!!"
"I only was there once just to pay for my storage room. They've got weird office hours. I only had my storage with them for one week--I never moved in! I didn't have a bad experience with them. I didn't need the space after all because my eviction got cancelled."
"Mary is wonderful! She’s very personable and sweet and works so hard to ensure that our needs were met each time we’ve used Life Storage. She deserves a huge raise! :)
Clean space, easily accessible, good service!"
"A bit chaotic due to staff shortage but the staff that is there is absolutely amazing and goes above and beyond! Mary helped me and was so kind even coming in before opening to help me."
"Mrs. Mary is amazing.... Her customer service is above and beyond. She is so nice, friendly and sweet!!!! I will not go to any other storage location!!!! This location is so clean and very professional!!!"
"Mary was the absolute best. She allowed us to switch units because the one we reserved was not big enough. She had just dealt with a rude customer and still managed to maintain professionalism. To ensure that we we accommodated, she even stayed late to take care of everything for us. The customer service and professionalism displayed was exceptional."
"This storage facility is great and it’s great because of the staff. Mary, Reneisha and Lexus went above and beyond for me on a Sunday. Opening game day Sunday at that. That’s how they do business. Amazing."
"Ohhhhhhhhh my thank you! I have been with life storage for 5 years off and on. Greatly appreciate the customer service with this company. I'll keep sending people this way!"
"MARY IS A ANGEL!!!!! she helped me out sooo much.... so patient, quick, and kind. very personable and she gets the job done! super friendly..: i so appreciate her service given to me at Life Storage as a first time customer!"
"OMG!!! I’ll just say Life Storage is the King of storage facilities! They’re customer service is out of this world. Because of COVID-19 they are really short staffed at their locations but the customer service hotline was on point! They stayed in touch giving me updates about when someone would be in the office to help. The manager called me several times and customer service emailed to make sure I was taken care of. I was so shocked about how much they really cared about renting a unit. It’s the storage industry so we all know that most don’t care at all! I’m so glad I found this place! Easy, convenient, clean, and reasonably priced!
Also, shout out to the manager Mrs. Mary at Morehead Street! Never met a nicer person. Deal with her! She’s great and treat you the way you want to be treated!!!!!"
"Great experience for me smooth process! Mary very nice she made sure I was happy. Great customer service from her made extra effort I’m new to the area. I appreciate everything she have done for me!"
"Nothing but a great experience!! Mary was EXTREMELY helpful with the process and picking the right size unit! She took the stress out of my move with her help and I truly appreciate it. The facility is extremely clean and easy to navigate and it really helps that they have carts you are able to use to help speed up the process."
"The level of customer service that I received today was exceptional and I’ll recommend this location to anyone looking for a clean and safe facility."
"Thanks to Mark on assisting my vacate process today. Mark assisted me twice and each time he displayed patience and respect. I appreciate his service etiquette as well as his ability to break down "storage life culture". You are appreciated Mark, thank you. ~Que"
"Amazing service, we brought everything up from the college. Mary went out of her way to get us a different unit because the one I had purchased was to small. She could have turned us away and told us they had nothing else. She even stayed beyond her time they were supposed to close to assist us. Best storage place in town."
"The manager was very helpful and went above and beyond to help us. She changed the latch on a unit alone as well as keeping a smile and a positive attitude during the whole process."
"The storage unit wa dirty, I was giving tye run around & plus I was charged too much!!!! For a 5×5 & was told another price from, the invoice I was sent."
"I Love This Place And The Team Of People They Have Working Here. They Work With You. Even through the pandemic they made sure we got moved out and into another unit and Van rental. Love My Life Storage Family. - From Al Johnson's Family"
"Mary and the whole staff here have been beyond helpful every time I am in there. Mary found me the best deal for my needs after throughly talking through what all I need to store. She also stayed late to help get me a new lock one night because I lost my keys. She was headed out the door and TURNED AROUND because she overheard that I needed help. She easily could have continued to her car and gone home like most people would have but instead she stayed and helped make my long moving day go a lot smoother. I can’t say enough great things about her service, she always goes above and beyond for her customers!! We all need a storage unit but it’s not always a pleasant experience. Trust me that working with Mary and life storage is a fantastic experience!!
Ps they have carts and vans you can use/rent for you to move which is a lifesaver!!"
"Mary provided stellar customer service despite the location being short staffed. She was very accommodating and patient with me as I asked questions and was getting set up."
"We had such a great experience with Mary. She went out her way to explain the process and made sure we has all of the things we need and made sure we were comfortable. Glad we rent from life storage. Please take care of this lady she is valued and knows her stuff ."
"Had a last minute reservation and was pushing for time but Mary assisted me and got me setup. She was very courteous and professional which made my first time experience with this company a pleasant one. Mary is the prime example of what true customer service is. She was great!"
"Well my boss currently has three units at this facility and I usually work in them atleast four days a week.Mandy Dunn is always there and always willing to go the extra mile to help. Ive had nothing but great service and always a wonderful smile and personality to help whenever Im there."
"My experience here as a customer at 604 W. Morehead Street has been very professional except for the crowd that fills up the parking garage on game days when they rent out the storage garage to Panther Fans tail gating who take up most of the spaces!"
"I have rented for a few months, my experience has been great. Mandy Dunn
Associate Manager was wonderful very understanding and patient. Helping me my storage unit I would highly recommend Life Storage on W Morehead st"
"The life storage on W Morehead is the bomb. My wife and I had to open up 3 different storages and Mandy helped us through a painless process. Thanks Mandy @ life storage."
"The unit attendants, (Especially Mandy) is always welcoming, positive, and helpful. Life Storage is clean, accessible and very accommodating to the customer's personal or particular needs."
"Great staff, great prices. Thankful that the accommodated me during Panthers games. Would love to keep consistent pricing rather than it going up & could also use a dumpster for trash. Who keeps a storage unit with no trash?"
"Hello<<<Im so glad I found life storage thru a pleased customer and friend =Bfirst, Mandy Dunn is a great asset to life storage!!! She is always so helpful to all of her customers and actually takes the time to do her job and help at the same time =O<þthanks for all you guys do for your customers!!!!"
"I just rented an office suite at this property and Susan and Mandy are always nice and are very helpful when I have questions. I highly recommend this storage company"
"Wow, I love the location and the staff member Mandy was such a doll and a pleasure to help me in my assistance in renting from life storage. I am happy I decided to rent there"
"Absolutely quick and painless process. Mandy helped me and she was fantastic! I put this particular errand off for days because I thought it was going to be a huge ordeal, but it was actually fun because of Mandy’s great customer service, knowledge and speed. Whenever I go to my unit, I stop in the office to say hi. The Moorhead location is insanely clean as well!"
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Charlotte and Third Ward
Our self storage facility on W Morehead St is located east of the I-77, between Eldridge St and S Cedar St, near Bank of America Stadium. Click here for directions to this Life Storage.
At Life Storage Facility #537, we offer great property security systems and clean, affordable storage units to rent for the residents of Third Ward, Johnson & Wales University Charlotte, Fourth Ward, Brookhill, and other neighborhoods in Charlotte, NC. Call us with questions, reserve online, or click here to compare other storage units in Charlotte.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
