Customer Reviews - Life Storage #496, Manlius
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We at Life Storage want to maintain the best storage facilities in Manlius, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Manlius (#496)
4.94 out of 5
based on 28 of our most recent Reviews
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5.0 out of 5
"When I arrived in Manlius from the airport I had gotten almost no sleep and forgot that I hadn't unplugged the battery in my car for the last 8 months it was in storage. Jeff went out of his way to help me in starting my car and moving it out of the unit. I could not be more grateful and that kindness will not be forgotten."
February 07, 2019
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5.0 out of 5
"Summer hours might be extended
Is there any way Is could get help moving heavy items? ( will pay a few extra $s if used). -- I am 82 !"
May 28, 2018
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- Marjorie from Cazenovia, NY
5.0 out of 5
"I was using storage space for four years. I never worried about my items. The manager runs a very tight 'ship'"
May 23, 2018
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- Stephanie from Fayetteville, NY
5.0 out of 5
"we were treated with the up most respect by Jeffry & Christina! Life Storage was very clean and neat!"
May 14, 2018
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5.0 out of 5
"The manager in the Manlius NY location, Jeff Nicoson, couldn't have been more helpful if he tried. The facility was beyond clean. I can't say enough good things about my first impression and experience with having a storage unit."
April 30, 2018
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5.0 out of 5
"I had a really good experience with Life Storage. Was always able to get in and out without any issues."
April 23, 2018
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5.0 out of 5
"Jeffry was extremely helpful. He met me at my car almost before I had gotten out. He offered to back my car into the storage area and detached the battery. Jeffry made certain the door was shut and remainder me to call if I had any questions or concerns."
January 27, 2018
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5.0 out of 5
"The rental process with the office employee on duty was quick and smooth. Upon my first arrival to store items, the manager came outside and greeted me, explained how to efficiently get items into the unit, and confirmed that the lock would work easily. Great service!"
January 21, 2018
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5.0 out of 5
"Jeff is awesome. My 2nd time using unit here. Jeff treated me like I never left and like an old friend. Very happy with his service."
December 09, 2017
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- Catherine Cory from Fayetteville, NY
5.0 out of 5
"They have been extremely helpful. Always a joy to work with. "
October 27, 2017
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- Michelle from Fayetteville, NY
4.9 out of 5
"Absolutely love the staff, super friendly and helpful. We have stored here for a few years and through some changes, the staff has been informative and kind. Excellent service. Thank you for everything."
October 27, 2017
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4.4 out of 5
"The owner of the Manlius NY location is very professional, very friendly, and looked after me well. Just want you to know this."
October 24, 2017
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- Frank Jr from Fayetteville, NY
5.0 out of 5
"Jeff helped me store my car be gave me important tips on how to protect it."
September 09, 2017
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- Kathleen from Fayetteville, NY
5.0 out of 5
"Literally one of the nicest places to work with. Gave us great advice and the place is spotless!"
July 23, 2017
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- Robert from Fayetteville, NY
5.0 out of 5
"The manager, Jeff, went above and beyond at every opportunity."
June 23, 2017
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5.0 out of 5
"This company and their Manager for the Location, Jeffrey, are professional, knowledgeable, personable and extremely customer service friendly. Best experience ever, I will use them any day again. And I would hire Jeff for my own business if he were looking for a job!"
June 22, 2017
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5.0 out of 5
"I was rarely there, once or twice per year, so my opinions don't reflect a lot of contact, but your facility was excellent. "
January 23, 2017
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5.0 out of 5
"the two service people were both friendly and informed. Both were exceedingly friendly, courteous, knowledgeable,and professional. "
October 29, 2016
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- Harold from Fayetteville, NY
5.0 out of 5
"Jeff was great. He was friendly and professional, he explained everything and seemed to really care about customer satisfaction."
September 29, 2016
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5.0 out of 5
"Jeff is always very pleasant and more then helpful.
We looked at another storage facility and picked Uncle Bob's [Life Storage] because it is secure and very clean."
September 29, 2016
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5.0 out of 5
"Jeff and Sandy were great. They know me by name and I feel well taken care of."
September 28, 2016
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5.0 out of 5
"your manager Jeff is always willing to help your customers. when I needed help in transffering a unit into someone else's name. He took the time to print the form up and give to me. Then set up the auto pay on the unit. He was very efficent with the whole process.
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September 24, 2016
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- Dave from Fayetteville, NY
5.0 out of 5
"both Sand and Jeff were extremely helpful and friendly....knew their product very well and offered helpful advice... what I thought might be a tedious experience turned our to be a very pleasant one...Thank you!"
September 24, 2016
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5.0 out of 5
"A special thank you to Jeff and Staff for everything!"
April 26, 2016
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5.0 out of 5
"Jeffry was great to deal with, sharlie was great as well"
November 07, 2015
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4.6 out of 5
"loss of one month free with 6 month rental did not meet well with me after renting two prior units with those rates .....too late to change storage units after Uncle Bobs took over"
October 27, 2015
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4.5 out of 5
"I have not been in the vacinity for three years, however when I come to check on my storage items they are secure and accounted for. I am at ease knowing that I can trust Bob's Storage professional upkeep of my merchandise."
October 26, 2015
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5.0 out of 5
"I wasn't entirely happy with the rental due date change,but that's the only thing I wasn't happy with."
October 18, 2015
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