Customer Reviews - Life Storage #495, Camillus
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We at Life Storage want to maintain the best storage facilities in Camillus, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Camillus (#495)
4.92 out of 5
based on 31 of our most recent Reviews
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5.0 out of 5
"The represemtative took care of my needs efficiently and professionaly."
November 16, 2018
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5.0 out of 5
"I wanted my things in a clean and well kept location close to my home. The unit was beautifully clean and less than a mile from my home. Very happy!!!"
July 20, 2018
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5.0 out of 5
"Very happy with pricing, even after necent increase."
May 27, 2018
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- Deborah from Camillus, NY
5.0 out of 5
"I had a lock problem and your associate was very helpful in solving it."
May 26, 2018
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- William from Camillus, NY
5.0 out of 5
"Bethany was upbeat and provided excellent customer service!"
May 12, 2018
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4.0 out of 5
"Renting rates for small units I feel are over priced"
April 29, 2018
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- Katalin from Syracuse, NY
5.0 out of 5
"I needed to shift the size of my unit and it was handled without hassles. I communicated to the associate that frankly this has been my most difficult move of my life, and that is why we are still storing. The associate made sure that the transaction between us and Life Storage was not going to be another source of frustration, in fact the associate was here to help. Much appreciated.
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March 19, 2018
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5.0 out of 5
"Everything ya’ll did was very professional and business like. Very happy"
February 27, 2018
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5.0 out of 5
"Both David and Rebecca were extraordinary and made my storage and truck rental experience so outstanding that I cannot repay them or tell enough people about them and Life Storage - I am positive there is no better Storage Company to choose. Thank you VERY much!!"
February 23, 2018
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- Richard from Camillus, NY
5.0 out of 5
"Young manager David is wonderful, you can really tell that he loves his job."
January 30, 2018
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- Elaine from Fayetteville, NY
5.0 out of 5
"I have not used a storage facility before so I wasn't sure how it worked and was anxious. I was completely satisfied with the service I received and the professional way I was treated. Thank you."
January 18, 2018
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- Deborah from Syracuse, NY
5.0 out of 5
"The manager could not have been any nicer. He was extremely helpful and very pleasant! A pleasure to deal with him!"
December 28, 2017
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5.0 out of 5
"Avery clean and tidy reception area.Knowledgable and attentive staff.arranged for a free truck rental thru a neighboring facility."
December 28, 2017
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- Deborah from East Amherst, NY
5.0 out of 5
"We are extremely pleased with LifeStorage and are very happy to recommend your company to anyone we know who needs services you provide! Thank you for being there for us and for providing everything we need in the most professional of manner!! We look forward to any future relationships with you - your staff is always courteous, knowledgeable and a joy to deal with!"
September 27, 2017
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4.9 out of 5
"Very satisfied. Not the least expensive choice but well worth it."
August 28, 2017
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5.0 out of 5
"The manager, Kyle, that helped me just could not have been nicer or more informative. He was patient, polite and very knowledgeable."
August 28, 2017
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- Kathleen from Louisville, KY
5.0 out of 5
"Excellent staff, available indoor climate-controlled unit"
August 27, 2017
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5.0 out of 5
"Had the unit for 4 years - a great help to a college student & her belongings. I didn't have to schlep them to & fro every year.
Very helpful staff."
June 26, 2017
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- Jennette from Liverpool, NY
4.8 out of 5
"Kyle was informative and helpful with all our questions. Our unit was set up with no problem.
Only negative is there are only two small dumpsters available on site for all the units. There should be bigger dumpsters or more of them. The trash was overflowing and the tops could not close. "
June 16, 2017
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5.0 out of 5
"Everything and everyone are excellent!
Kyle has been taking care of me since I started to rent and he has always been extremely helpful and curtious. Jamie is excellent and I wish her luck at her new location. Gene is excellent too! Thank you everybody:)"
March 02, 2017
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- Danielle from Camillus, NY
5.0 out of 5
"The workers were always kind, nice and informative! "
January 23, 2017
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- Frederick from Camillus, NY
5.0 out of 5
"Everyone is pleasant! I look forward to being greeted every time I take a payment to you. "
September 27, 2016
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5.0 out of 5
"It was refreshing to be called by name when we came in to the office"
July 23, 2016
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- Katherine from Liverpool, NY
5.0 out of 5
"Very please with the facility and service. Smooth transition from Store America to Uncle Bob's [Life Storage]-greatly appreciated! Will use again if I need to store items."
July 23, 2016
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5.0 out of 5
"Wonderful service very clean & safe. Loved the free van for moving. I have recommended you to several friends."
April 27, 2016
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4.8 out of 5
"Our office uses the Uncle Bob's storage in Camillus and I just have to say that the staff ther do an excellent job. They are always extremely friendly and proffessional.
Thank you.
Martha"
April 26, 2016
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- Michael from Syracuse, NY
4.9 out of 5
"I was very impressed with the service and the agents that assisted me. Absolutely fantastic! Thanks!"
November 23, 2015
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- Christian from Camillus, NY
5.0 out of 5
"I appreciate some of the small things that I grew accustomed to at this location, such as the light music that provides a friendly background as I work on storing my stuff.
My mom mentioned the courtesy calls we usually received from your staff reminding us of payment due. Thanks for employing the people you and the seamless transition to new management the last couple of months."
November 18, 2015
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- Cheerie from Skaneateles, NY
4.9 out of 5
"I would like to bring back the get 6mo pay for 5 mo the previous owners offered."
October 28, 2015
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4.4 out of 5
"We wish you would have carried over the payment plan we previously had where we can pay for 5 months and get 1 month free, that was very attractive. Our fees have now increased which could lead to an alternative solution once our board of directors review our financial status.
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October 27, 2015
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- Barbara from Marcellus, NY
4.7 out of 5
"Associate was very informative and helpful and went out of her way to find the storage the worked for us. "
September 28, 2015
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