Customer Reviews - Life Storage #742, West Deptford
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We at Life Storage want to maintain the best storage facilities in West Deptford, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in West Deptford (#742)
4.85 out of 5
based on 75 of our most recent Reviews
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- Deborah from Stevensville, MD
5.0 out of 5
"Great staff - always friendly and ready to help! Extremely clean facility."
March 20, 2019
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5.0 out of 5
"Lisa & Mike always go out of their to accommodate my needs and wants. And if that need isn't available they make it available will go to no one else as long as i have storage needs in this area.
Respectfully,
Sean"
February 16, 2019
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- Danielle from West deptford, NJ
5.0 out of 5
"Expectations were met. Mike in West Deptford was really great"
November 16, 2018
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5.0 out of 5
"Lisa is very friendly and courteous. She is always helpful and returns calls."
April 29, 2018
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- Patrick from Thorofare, NJ
5.0 out of 5
"So far our experiences have been very good. A loyalty discount would be nice. "
January 03, 2018
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5.0 out of 5
"The employee's that work in this office were overall awesome. Especially the one guy.on my last day he was super helpful. Much appreciated. "
November 23, 2017
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5.0 out of 5
"Lisa S. and Chris D. we're consummate professionals. "
July 18, 2017
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4.8 out of 5
"Lisa, the manager of the West Deptford location, is extremely helpful and ALWAYS goes out of her way to help any way she can."
March 25, 2017
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- Freddy from West Deptford, NJ
4.8 out of 5
"The process with quick and easy, the place is very clean and well kept. The Staff is very helpful."
February 19, 2017
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5.0 out of 5
"Everyone is informative, friendly and always goes out their way to help."
December 26, 2016
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- Stephen from West Depford, NJ
5.0 out of 5
"I loved the place. I will use this place again if I need to. This place is A+."
October 23, 2016
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- Aaron from West Deptford, NJ
5.0 out of 5
"Lisa was excellent. Always courteous and helpful. She is an excellent ambassador for your company.
"
July 25, 2016
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- Rosemarie from Woodbury, NJ
5.0 out of 5
"The free truck was a huge plus and saved multiple trips back and forth during an already stressful time."
June 27, 2016
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- Brian from Swedesboro, NJ
5.0 out of 5
"The staff at my local uncle bobs are always very helpful and a pleasure to deal with. Iv used uncle bobs twice already in a year and will continue to use uncle bobs in the future. "
June 23, 2016
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- Francis from Middletown, DE
5.0 out of 5
"Everything went better than expected. I have already recommended Bob's to my brother in law."
May 23, 2016
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5.0 out of 5
"I was impressed with how clean the entire building was kept. I also felt the facility was very secure and safe, especially going at night time, when the office was closed. "
March 24, 2016
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5.0 out of 5
"No, I am completely satisfied with Uncle Bob's [Life Storage]. You should be very proud of your Staff and with the way your property is taken care of."
February 28, 2016
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- Jennifer from Clarksboro, NJ
5.0 out of 5
"The facility is always clean and I feel very safe whenever I go to my storage unit."
February 26, 2016
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- Eileen from West Deptford, NJ
4.9 out of 5
"It was a very very nice storage, I would highly recommend Uncle Bob's to everyone. and I do!!"
February 25, 2016
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- Robert from Woodbury Hts, NJ
5.0 out of 5
"keep up the good work,the only reason i left was that i bought a house with plenty of storage."
February 03, 2016
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5.0 out of 5
"It would be ideal if there was a way to do a longterm storage say for 6 or 12month intervals for potentially a discounted rate.Rather than month to month."
February 01, 2016
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2.1 out of 5
"I went online and reserved my unit I was qouited one price and when I got to the store I ended up paying more then what I was qouited.. I don't think I should have to pay an extra $10.00 for insurance when I'm already paying for rental every month that should be included with rental fee the internet didn't tell me I had to pay an extra $10.00 I am totally not satisfied "
December 04, 2015
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- Heather from Paulsboro, NJ
1.7 out of 5
"I was supposed to get half off the second month and was not given it even though I had in in writing"
October 24, 2015
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- Jeffrey from Philadelphia, PA
5.0 out of 5
"Very happy. Was very appreciative when I was called that my unit was not all the way locked , almost wish I didn't have to leave. Thank you "
October 23, 2015
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- Kathy from Capr Coral, FL
5.0 out of 5
"We worked closely with Lisa, the manager of the store we used. She was great to work with and you have a great employee in her. "
October 23, 2015
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- Brian from West Deptford, NJ
4.6 out of 5
"Make people aware of the insurance fee upfront and not force them to have it."
October 23, 2015
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- Michael from Mickleton, NJ
5.0 out of 5
"I would update the dollies used (kept pulling the handle out). Other than that, great experience at Uncle Bob's [Life Storage]. I actually made moving fun. "
September 24, 2015
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5.0 out of 5
"Lisa S. was so wonderful I sent an email stating exactly in detail."
August 28, 2015
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- Wendy from Woodbury Heights, NJ
5.0 out of 5
"Lisa was very helpful, polite, professional and an asset to your company "
July 28, 2015
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5.0 out of 5
"Storage Unit was very clean and Lisa was very professional. "
July 28, 2015
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5.0 out of 5
"I needed a bigger unit, and Lisa S. called me the minute one opened up and made sure I got it, she was great!"
June 29, 2015
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5.0 out of 5
"You could not ask for a better employee than Lisa. She was very informative and helpful. It is making my storage experience a little less stressful."
June 29, 2015
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- Sandy from Woodbury Hts, NJ
3.7 out of 5
"Your manager Lisa,has an attitude that she doesn't try to contain. She is the only reason I can't rate customer service as excellent."
June 26, 2015
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- Lillian from Deptford, NJ
4.7 out of 5
"I felt very comfortable leaving my item in your facility."
April 30, 2015
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- Pasquale from Philadelphia, PA
5.0 out of 5
" They explained everything had no problems at all very good at the job showed me around everything was nice and clean very nice and very helpful "
April 29, 2015
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- Jennye from Paulsboro, NJ
4.8 out of 5
"Great place and personnel. Would definitely use Uncle Bob [Life Storage] again "
April 23, 2015
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- Jean from Ridley Park, PA
5.0 out of 5
"The office and facilities were superior to anywhere we have rented before. The girls in the office were super friendly and made sure to explain all the benefits of renting at this location. The security and 24 hour access was a huge selling point as well as the price beating everyone around. "
April 16, 2015
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5.0 out of 5
"I always felt safe when entering or leaving my storage unit.
The temperature in the unit was always "good" - I was neither hot nor cold when bringing items in or taking them out.
Should I ever require a storage unit again, I would choose Uncle Bob's [Life Storage]!"
February 24, 2015
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5.0 out of 5
"the folks in west deptford facility werereally great. Lisa was amazing and very pleasant and helpful any time we stopped in the office"
February 23, 2015
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5.0 out of 5
"Lisa was superb. She is the ultimate customer friendly associate. Thank you so much. Your storage was my best experience. "
January 25, 2015
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- Francine from Annapolis, MD
5.0 out of 5
"Sparkling clean facility and extremely kind and thorough help from Lisa, the store manager."
January 04, 2015
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- Charles from West Deptford, NJ
4.8 out of 5
"Great 24/7 access clean and secure. Will come back if need extra space??"
December 23, 2014
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5.0 out of 5
"It was the cleanest and best storage unit I have ever had. The staff was very professional and friendly."
December 23, 2014
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- Marion from West Deptford, NJ
5.0 out of 5
"I really like the way I am treated when I go to pay my bill. Always friendly and willing to talk."
October 28, 2014
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- Judith from West Deptford, NJ
5.0 out of 5
"facility was cleaner than I expected and personnel was more knowledgeable and helpful than I imagined ."
October 28, 2014
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- Elba from West Deptford, NJ
5.0 out of 5
"Lisa is the best, she is so attentive and helpful. She is a great employee."
October 27, 2014
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5.0 out of 5
"The personnel were a pleasure to work with and helped me out a lot. This was my first time renting a storage unit and they made the experience as easy as could be. Thanks."
October 23, 2014
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- Lisa from West Deptford, NJ
5.0 out of 5
"If it were not for Lisa and how well she and the other staff members are I probably would have went elsewhere. You have a great staff and I am very pleased at how I have been treated I have never had a problem at your facility."
October 21, 2014
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- Shannon from Swedesboro, NJ
5.0 out of 5
"The customer service was impeccable and I felt valued!
"
September 27, 2014
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5.0 out of 5
"My expectations were met at all levels-outstanding service."
September 25, 2014
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- Susan from West Deptford, NJ
5.0 out of 5
"Manager (Lisa) is awesome, very helpful and always courteous."
September 18, 2014
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- Warren from Thorofare, NJ
5.0 out of 5
"I've had nothing but positive experiences with your facility. Lisa is very knowledgeable and professional., as well as the other employees. Well done guys!"
September 02, 2014
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5.0 out of 5
"You are the best storage facility around. I have used many other facilities - but they don't even come close to your facility."
August 26, 2014
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- Dianne from West Deptford, NJ
5.0 out of 5
"Lisa was very friendly and helpful..made my experience of renting a pleasure."
August 23, 2014
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- Theresa from West Deptford, NJ
5.0 out of 5
"After seeing other storage facilities, I am more than satisfied with all of what Uncle Bob's offers to the public."
July 25, 2014
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- Timothy from Ocean City, NJ
5.0 out of 5
"This was our first storage space rental experience and we were very pleased. Very clean and safe, easy access and carts to use for hauling. "
July 25, 2014
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- Janet from West Deptford, NJ
5.0 out of 5
"Your rep Lisa at the storage Facility was fantastic. She was cordial, professional, took time to explain everything to us. What a great employee"
June 23, 2014
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- Jessica from Woodbury, NJ
5.0 out of 5
"Very clean, well maintained facility; easily accessible, bright, prompt service when needed, etc. "
April 24, 2014
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- Janice from West Deptford, NJ
5.0 out of 5
"I would use Uncle Bob's again if I have to use a storage area."
April 23, 2014
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- Alexandria from Logan Twp, NJ
5.0 out of 5
"I love this storage unit because they are great to me. Always helpful."
March 26, 2014
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- Claribel from Thorofare, NJ
5.0 out of 5
"They were very nice and attentive, even provide answers for questions that I did not have, because I never rented storage place before."
March 02, 2014
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- Lorraine from Williamstown, NJ
5.0 out of 5
"The facility was a to cold during the cold weather."
March 01, 2014
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- George from West Deptford, NJ
5.0 out of 5
"LISA S IS ALWAYS VERY ACCOMMODATING TO ALL OF OUR NEEDS.
VERY WELL RUN FACILITY"
March 01, 2014
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- Veronica from West Deptford, NJ
5.0 out of 5
"All information needed was offered without my having to ask."
March 01, 2014
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4.6 out of 5
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Lisa and Chris have been great to work with. They are definitely keepers
Dorothy"
March 01, 2014
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5.0 out of 5
"great job a very nice place to store and
pickup things from."
January 31, 2014
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- Rodney from West Deptford, NJ
4.4 out of 5
"Lisa, at the branch in West Deptdord, went above and beyond to be helpful. "
January 24, 2014
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- David from West Deptford, NJ
5.0 out of 5
"Very well run operation with knowledgeable and considerate staff"
January 04, 2014
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- Robin from Barrington, NJ
5.0 out of 5
"I loved how secure I felt with the lock I bought. I had lost my keys and the poor guy had to get a saw of sorts to get my lock off.
As for the boxes that you sell, these leave a lot to be desired. I think you should find a new company for your packing supplies. Every box I had, fell apart. I found that to be very disappointing."
December 23, 2013
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4.6 out of 5
"If it "ain't" broke, don't fix it. They're doing an excellent job at the facility I use and should be commended. An email address would come in handy for customers that work odd hours."
December 13, 2013
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- David from Clarksboro, NJ
5.0 out of 5
"I was pleasantly surprised by how well my experience at the West Deptford facility turned out."
November 24, 2013
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- Ellius Sales from Canton, OH
5.0 out of 5
"Availablility to more carts.
4 carts is not enough at times."
October 23, 2013
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5.0 out of 5
"I have used many storage facilities in my lifetime. I feel Uncle Bob's is the best one I have ever used. Not only were the office staff pleasant but knowledgeable and always helpful. The building was always kept clean and tidy. I will continue to use the facility and recommend it to my friends and family!"
September 23, 2013
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5.0 out of 5
"my rep was outstanding,curtious,and truely professional.she is a benifit to your organization"
September 16, 2013
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- John from Spring Hill, FL
4.6 out of 5
"have been there for a long time and customer service has been great"
August 12, 2013
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