Customer Reviews - Life Storage #447, Matawan
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We at Life Storage want to maintain the best storage facilities in Matawan, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Matawan (#447)
4.75 out of 5
based on 39 of our most recent Reviews
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4.8 out of 5
"The ladies who work there are every nice and helpful. really have dealing with them"
December 23, 2017
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5.0 out of 5
"very professional both woman will be glad to recomend "
October 21, 2017
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5.0 out of 5
"April and Mila were extremely helpful and courteous. They were A+. I highly recommend. "
September 05, 2017
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- Jennifer from Keyport, NJ
5.0 out of 5
"Great access hours, and easy access to my storage unit. All my belongs are kept well."
July 27, 2017
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- Michael from Sayreville, NJ
5.0 out of 5
"Both April & Miele were very pleasant & helpful in answering all my questions. "
May 25, 2017
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- Dailla from Sayreville, NJ
5.0 out of 5
" Everything was done properly professionally and I enjoyed the associates helpful benefits she was awesome wouldn't trade her for the world ."
April 18, 2017
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5.0 out of 5
"Mila and April in the office were always very helpful. If there was ever any issues, they were addressed immediately. If I ever need storage space again, I will definitely return!"
January 23, 2017
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5.0 out of 5
"April was very friendly and professional. She helped my husband and I with our new unit. I would recommend them to anyone!
Milan was awesome helped us out with the paperwork. The whole staff is awesome!!"
January 22, 2017
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5.0 out of 5
"Mila and April are always pleasant and helpful with anything I may need.If I do have a complaint it's usually taken care of in a prompt manner,usually by the next time I come back.The restroom is always clean which I really appreciate."
January 16, 2017
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5.0 out of 5
"ladies in office go over, and beyond to satisfy any issues i have had... was very impressed...giving them a raise please"
January 11, 2017
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- Michael from Morganville, NJ
5.0 out of 5
"Working with April was a pleasure. Her helpfulness and professionalism was beyond our expectations. April is truly an asset to Uncle Bob's [Life Storage]."
January 09, 2017
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5.0 out of 5
"Person who helped us was exceptional! Would highly recommend Uncle Bobs [Life Storage]!"
October 25, 2016
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5.0 out of 5
"My experience with Uncle Bobs Storage has been a pleasant one. The employees are professional and always have a smile. I would reccomend Uncle Bobs storage to anyone one who needs a clean and safe place to put their belongings.. Thanks to the staff for always being so sweet."
September 19, 2016
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5.0 out of 5
"April provided outstanding service-helpful, responsive, and accommodating. Great job, April!"
August 29, 2016
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- Patrick from New Brunswick, NJ
5.0 out of 5
"April-Lynn was by far the most warm, funny, and welcoming person I have ran into in a very long time, and not just looking for storage, but in general. "
August 27, 2016
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4.8 out of 5
"If I ever need storage space again, I will certainly go back to Uncle Bob's [Life Storage]."
May 23, 2016
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- Michael from Old Bridge, NJ
5.0 out of 5
"The former management was good.
I believe your new management is even better. They have helped me and made suggestions that reduced my costs.
The young ladies out front have always
been great.
Thank you. "
March 16, 2016
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- Carolyn from South Amboy, NJ
5.0 out of 5
"nice place, well kept. pleasant experience. The Lady in the office is extremely nice, a pleasure to see and do business with.
:) "
February 26, 2016
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- Elizabeth from New York, NY
5.0 out of 5
"Online site is very convenient and easy to navigate to do everything online"
February 26, 2016
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4.8 out of 5
"Fast, efficient service, reasonable prices, size of unit needed was available."
December 27, 2015
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5.0 out of 5
"Associate very knowledgeable and helpful. She's doing a fantastic job especially noting that she is working alone. "
October 24, 2015
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4.3 out of 5
"I have had many financial issues and the staff has been wonderful in helping me out the best they can."
September 24, 2015
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- Stacey from Old Bridge, NJ
5.0 out of 5
"Mila is exceptional and is always willing to help! I have and will recommend this facility."
August 28, 2015
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- Everlidys from Matawan, NJ
5.0 out of 5
"Your crew was professional, friendly and worked efficiently and productively."
August 28, 2015
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4.8 out of 5
"The assoc was very nice and very helpful. She went out of her way to accomidate everything I needed help with."
July 29, 2015
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4.8 out of 5
"They made suggestions about things we didn't think of and explained all information very well "
July 28, 2015
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4.4 out of 5
"I was impressed with the way you offered the specials which I didn't know about .Mine was August was free which fit into my budget well. I would tell a friend about Bob's. Ypur company made me fell like I'm an old friend."
July 28, 2015
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- Evelyn from Long Beach Township, NJ
4.6 out of 5
"I have an issue when I see rates advertised on your website that are much lower than what I am paying. I have requested an adjustment and was told no."
April 28, 2015
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- Frederick from Mill Valley, CA
4.0 out of 5
"I only answered these to access the site.
I haven't been here in so long, I really couldn't give honest responses."
April 28, 2015
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- Michael from Old Bridge, NJ
5.0 out of 5
"Everyone I have spoken to was extremely courteous and helpful.
Thank you."
April 23, 2015
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5.0 out of 5
"I believe my sales person's name is Rick and he was great. I feel that he went out of his way to help me and not only understood my situation but offered a very fair and accommodating resolution. I would definitely recommend Uncle Bob's to friends and family. "
March 26, 2015
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- Fernando from Laurence Harbor, NJ
3.8 out of 5
"i am disappointed that i started service 2 days prior to the end of the month and was charged the 2 days but when i moved out of the unit half a month early, i was not credited back for half a month that i was not there."
March 23, 2015
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5.0 out of 5
"we were looking for a storage space, expected and hoped it to be clean, which it is. What exceeded our expectations was being treated in such a friendly, helpful, and respectful way."
October 29, 2014
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3.4 out of 5
"The buildings are absolutely FILTHY!! I have gone there and spent my own time sweeping and mopping the hallway near my unit because I did not want to bring that into my unit. And it has been this way for MONTHS now! I've complained several times (when it was TI Storage) and nothing was ever done."
October 02, 2014
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- Robert from Middletown, NJ
5.0 out of 5
"I first leased my space when the facility was Treasure Island. So far it doesn't seem like the change to Uncle Bob's [Life Storage] has changed the service at all, which is great."
September 09, 2014
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- Cassandra from Old Bridge, NJ
3.8 out of 5
"my access code was changed and I was not able to get into the gate. The clerk changed it after I went inside to ask why I could not get in."
September 01, 2014
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4.3 out of 5
"It's been a great experience. This will be our last month but we will recommend."
August 26, 2014
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- Jeffrey from Aberdeen, NJ
4.3 out of 5
"Garbage containers so that you can discard unwanted property"
August 25, 2014
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- Joseph from Sayreville, NJ
4.3 out of 5
"You need to provide a truck,like treasure
island did- free.At the very least minimal
cost."
August 25, 2014
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