Self Storage Units near Silverado Ranch in Las Vegas, NV 89183

"Nice units. Good office staff."

"The place is horrible, it's infested with rats and the management tells you they have pest control twice a month . What a bunch of baloney ! The rats destroyed all my furniture , all belongings , I never had to deal with such a nightmare in my life . They tell you, of course, they are not responsible and that any damages are not covered by them . Owners never call you back and ignore you . Pls stay away  from this place . And the shocking thing it's in Vegas , for crying out loud, not in some village in a third world country !! Shame on this business to have such an awful business and do people wrong when they pay high price ( that keeps going up too ) to keep their belongings!"

"Great customer service. Able to help us switch units due to issues. Was helpful and responsive to any concerns/issues we had."

"This was my first experience with any sort of storage facility. Admittedly, after reading some pretty terrifying reviews around this city, I picked this location specifically for having great customer service. And they truly delivered. I signed up for our unit over the phone through a call center but was informed I would be able to check in online and move in with zero contact. As a natural introvert, I sort-of loved that. However, I was curious about the staff and had a lot of questions about the unit, move-in/move-out process, and was met with fantastic vibes from every staff member I encountered. We decided on their largest unit to house all of our "unsightly" belongings while we staged our house for sale. We had a modest 2 bedroom, 2 bath home and everything fit nicely without having to stack it all the way to the ceiling. The access hours were more than accommodating for our needs. The move in/out process was simple and the staff was very kind to us. When we moved out of the unit we swept up and followed the email delivered move out instructions which were clear, precise and very easy. If you're looking for a straight forward and painless storage process, I'd definitely make this your first stop."

"Pricey"

"Fast and easy move in the same day, customer service from all associates is first class. Would highly recommend"

"First of all I would like to thank Jennifer for all her help and being so attentive. I reserved online a storage space, once there I was greeted by Jennifer. She asked a few questions and helped me get a unit just the size I needed. Also informed me of the current monthly specials to see which one was best for me. Everything took about 10 minutes and I was in my way! I felt very reassured with their high end security that automatically logs in everyone that enters and opens the gate & garage door which was perfect for me knowing that my things would have that added security I did not find anywhere else. Thanks again! I'm very happy!"

"Overall is was a really good experience for my temporary storage unit. The corner where my unit was a place where a lot of debris and paper collected and would stay for days. Also, I brought a sandbag each time I went to utilize my storage unit to keep the door open. Maybe you could put a hook system on the back of the door to keep the door open and the rat boxes aren't used to for preventing door closure while going in and out."

"The service was phenomenal. The girls in the office where great. I was looking for a storage locker for my daughter who is traveling from Wisconsin. Everything seemed clean and safe."

"Prices are a little high but everything else seemed good. The locks are expensive, the service was good"

"Jennifer helped me to get a storage she answered all my questions and took her time to show me around thaank you"

"The office is very clean and Michelle was very nice when she got me all signed in the process was quick."

"Way......too over priced for a garage that is not cooled to keep you belongings inside of . You guys need to reduce that get rich in one day over charge prices you're not uhaul and you should consider some type of loyalty for people who have been with the company as customer for over 6 months to a year like refer a friend or discount wheel spin Idk something to make it better during this hard time we are going through in 2020."

"I have been here for a little time , and the girl in the office helped me out when I needed a little help with my payment. Bless them!"

"They got me in just in time. Reasonable prices and nice staff"

"The girls in the office were nice and made everything easy"

"We were moving from Hesperia CA to Las Vegas. the lady at the desk was so informative, so friendly and quick to get us signed up. The storage space was large and clean. We will use your storage company again when we move to our permanent home. Thank you so much Queen E*****"

"Very nice and helpful staff. The process was quick and easy."

"This place was clean and the office staff was nice."

"Clean and Great customer service!"

"This place is a joke! Very rude especially Christine. I'm not sure why they always seem on edge and very defensive every time they speak to me. This storage unit is not very clean and it seems like they allow anyone to rent from them without having to show proper identification. I am in disbelief how they handle this business. I asked for the corporate number and they gave me the wrong number it was actually to another storage facility. If you weren't doing anything wrong why would you give me the wrong number to corporate?!!! Do yourself a favor and don't rent from this place. They're nice and friendly but the minute you sign the contract that's when you see another side of them which isn't very likable."

"Let me just start off by saying, I would have given this place a zero if I could. I came in here last week and paid my storage in full (being that we are in a pandemic and all) I paid it in full 4 month's. Today, I went back to check on things in my Storage unit, put my code in the gate. went to my unit opened up my unit to my amazement all my things were gone. Being that I live out of town, I try to check on it every so often. So I go into the office and let the young ladies know someone must have broken into my unit because all my belongings are gone there was just three chairs left and a couple of boxes mind you. And we're talking about two rooms of things. And all my baking things. The lock wasn't broke the door wasn't mess with so I'm wondering what happened to all my things. The young lady started going through the camera footage and started saying they didn't see anything they said the alarm on my door never went off. No one ever logged into the gate to come through. being that I am the only one that has a key besides the office. And being that I'm the only one that knows the code, and the office is the only one that knows the code. what happened to my things. Nobody seems to know. Make a long story short I was told I have insurance file your insurance claim and that is that. But being the person that I am that not that. I ended up calling the police out filing a claim and now I'm seeking a lawyer to take it to court it's not about the money it's about the stuff in my storage that I can't get back things that are sentimental value to me. Being that said, they still can't tell me who was in my unit and who took my things seems kind of suspicious to me that you were taking inventory of my unit but you don't know where my things went. I suggest you don't rent at this place if you do make sure you check your things every day."

"I was at this storage  help a friend unload his U-Haul and as we were unloading the truck we heard a loud commotion of a woman sound like she was yelling at one of the people that rent a storage in that facility so we stopped and walked out and sure enough the manager of that Pacific Life storage was yelling at a gentleman an elderly gentleman being very disrespectful due to the fact of what I could hear and saw the gentleman was going through paperwork and his storage that he rents from them for some purpose and she kept yelling and yelling and then there was a younger lady that might have been his daughter and she started yelling at her being very livid very disrespectful and cussing telling him that he cannot stay at that storage to go through his items or to organize his storage so that his stuff does not get broken me and my friend were appalled at how this young lady could just react to a customer of the facility that she manages and Lily after she stepped away was walking away she still was yelling and cursing at him. Personally myself I was embarrassed for the gentleman due to the fact that where I was raised you respect your elders you don't talk to people that way and if it was me renting there I would pack up my stuff and leave immediately. And as I talk to my friend who is renting a stores there he is in the process of because of this reason loading up a truck again and canceling his lease with the company and I feel obligated to let people know about this certain facility and this manager that's how she disrespects people constantly and how could you yell at somebody just for organizing their stuff in a story so that their personal items do not get broken. I am appalled and I'm making very embarrassed on behalf of the Jumpman because as I looked at him you could tell that he was embarrassed and was just shocked how somebody could talk to not only an elder like that. But just talk to another person and any shape or form of this way a little common courtesy goes a long way specially with everything that this country and world is going through a little common courtesy and a little respect to your fellow man and women goes a long way."

"Michelle C. Super friendly and helpful!"

"Great customer service. Thank you"

"What a breeze, I was able to reserve a space and a van online and pick-up next day no hassle. No hidden fees no surprises just a professional exchange and the property is so clean and safe! Denise was amazing and I could not say nicer things about my whole experience."