Customer Reviews - Life Storage #100, Feeding Hills
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We at Life Storage want to maintain the best storage facilities in Feeding Hills, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Feeding Hills (#100)
4.88 out of 5
based on 27 of our most recent Reviews
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- Allison from Belchertown, MA
5.0 out of 5
"Ginny and Steve were both very helpful and understanding to my circumstances. I helped my grandmother, mother, and aunt all move and they all used this facility. We have never once had any issues."
February 18, 2019
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- Michael from Indian Orchard, MA
4.8 out of 5
"Using your box truck helped a lot.
Overall, everything was great and I will not hesitate to recommend your company."
February 07, 2019
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- Steven from West Springfield, MA
5.0 out of 5
"I was impressed by the professionalism of the managers at Life Storage in Agawam MA."
May 23, 2018
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- Lisa from Feeding Hills, MA
3.7 out of 5
"Last minute place to store personal items helped pick right size space"
August 25, 2017
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- Tina from Feeding Hills, MA
5.0 out of 5
"The person who assisted us was great and the indoor storage space is awesome
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June 26, 2017
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- Susan from Schroon Lake, NY
5.0 out of 5
"I previously stored here with Uncle Bobs so familiar with property. Felt very good about the facility and now the office manager made me feel very welcomed."
May 24, 2017
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4.8 out of 5
"I think great as is but have nothing to add at the moment."
April 26, 2017
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- Brandon from East Longmeadow, MA
5.0 out of 5
"The storage was great, But unfortunately inflation forced me to leave, thank you guys for a great experience."
March 23, 2017
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5.0 out of 5
"The whole process went smoothly and efficiently. I was treated with the utmost respect and both associates there that day were extremely courteous and helpful. They made me feel welcomed."
November 28, 2016
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5.0 out of 5
"We needed a storage area on very short notice and the lady at Bob's Storage was wonderful, answered all of our questions, got the paperwork done quickly and was super nice and very professional. It showed how much she likes her job and we think that you are lucky to have her.
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July 03, 2016
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4.9 out of 5
"The gentleman who assisted is getting my unit set up was very nice and knowledgeable. He made sure my code worked and that my unit was to my satisfaction. "
June 08, 2016
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- Cali from Feeding Hills, MA
5.0 out of 5
"The assistant manager was great! He knew what he was doing and showed me everything!!"
November 24, 2015
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4.3 out of 5
"I wish you offered some sort of unit clean-out service or removal. I want to get rid of stuff, but don't have a truck or know where to get rid of it."
November 02, 2015
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- Mattie from Springfield, MA
5.0 out of 5
"I was very pleased with the cleanliness of the property as well as the storage unit. I have been to many units and your facility was the best especially hoe clean the units are and there was not any odors. The staff is excellent."
October 02, 2015
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- Mary from Feeding Hills, MA
4.8 out of 5
"Uncle Bob's storage was amazing. The staff were always friendly and helpful. The unit was clean and dry.I will absolutely use Uncle Bob's again for my storage needs and recommend Uncle Bob's to my friends and family."
September 29, 2015
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5.0 out of 5
"Everything went great. The process was very easy and everyone was so kind"
September 23, 2015
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- Michele from South Hadley, MA
5.0 out of 5
"Ginny is the best manager the property has had. She is outstanding--attention to detail in everything she does, highly organized, always checking the facilties. although the property is not very convenient for me, i prefer it to the Springfield location. Steven is also a professional, very helpful and knowledgeable about the job."
August 26, 2015
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- Wayne from West Springfield, MA
4.9 out of 5
"Every expectation was met with some being exceeded. The associate was kind enough to stay late for us which was really great since we were moving from out of town. He was extremely helpful & professional. If we ever have a need for renting a storage space in the future it will be with Uncle Bob's [Life Storage]. You have a really great group of people working for you in the Feeding Hills, MA center."
July 25, 2015
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- Leona from Feeding Hills, MA
5.0 out of 5
"Employees are incredibly kind and helpful. My storage unit was spotless.best experience at a storage place ever.Will recommend "
June 25, 2015
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4.8 out of 5
"The only thing I don't like is the amount of dead bugs I see inside the building where my storage unit is. I'm hoping there aren't any in my things inside my unit."
June 25, 2015
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- Sarah from Feeding Hills, MA
5.0 out of 5
"We are Moving and want no hassle and your company gave us the confidence we needed. Thank you"
May 27, 2015
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- Steven from Springfield, MA
5.0 out of 5
"Great storage, very easys move in. Hope for military discount in future"
April 28, 2015
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5.0 out of 5
"Ginny was very helpful and explained everything. She even took me on the golf cart to show me where I was going."
April 27, 2015
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- Katherine from Southwick, MA
5.0 out of 5
"I was very pleased with the associates at the Uncle Bob’s Self Storage in Feeding Hills. The storage unit was very well kept. The office was clean and bright and I was welcomed at the door like I was a family member. The manager Ginny went above and beyond to assist me and she answered all of my questions. Both Steve & Ginny have something you usually don’t find these days. A caring attitude and a customer service ethic that is second to none! Would I recommend them to my friends and family? You bet I will! Thank you for such a pleasant experience and know that you will see me back the next time I am in need of your services. Kind Regards, Katherine"
March 23, 2015
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- Deborah from Feeding Hills, MA
4.8 out of 5
"Great customer service. Love that you can pay your account online."
October 30, 2014
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- Robert R from West Springfield, MA
5.0 out of 5
"Extremely courteous staff. Facility and grounds well kept."
January 16, 2014
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5.0 out of 5
"The staff at the Feeding Hills and Jackson locations are the best. They show great customer service and they are the reason I will always use Uncle Bob's Storage for my storage needs. They have been very patient with me in the craziness of getting my monthly payment taken care of. I truly appreciate all they are doing to help. I will be taking care of Feeding Hills monthly Oct payment this month. Thank you very much."
October 14, 2013
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