Self Storage Units near Frederick Heights in Frederick, MD 21703

"Great customer service. Fast Customer Service. Clean spaces! Thank you so much for your help and staying open late to help us out."

"Great customer service."

"Steve was very accommodating while adding laughter and transparency. He made the agreement make sense and broke down every category. My favorite part was he encouraged me to ask questions as he wanted me to understand what I was signing! He also smiled(yes I could see it through the mask) Thanks Steve for such great customer service!"

"Hola soy Kelly Cómo te llamas"

"Place is always very clean ans quiet. Steve is awesome he is very helpful and very nice. Prices arent bad either, I would highly recommend them!!!! A+++++"

"Steve is a great costumer service and staff. Great service and friendlyness at this storage unite . i will consider coming back again."

"Steve was very professional, pleasant and helpful. Facility and customer service is exceptional."

"My son rented a unit here for almost a year and we could not be happier with the storage unit and the excellent customer service and support. Easy access during off hours and the pricing was the best we could find around. You get a lot for what you pay for. When we moved out and closed the account it was super easy and hassle free. Would highly recommend and would still be using them if my son had not moved into his new apartment. Would rent a unit from them on the future without any hesitation. AAA+++ would be my rating!"

"Great service would easily stop but to say hi to anyone working before going to my unit. Any questions we have have always been and swerved swiftly with our importance in mind!!"

"This place is great! Top notch rates, discrete location and secure facility, easy-to-use online portal, and awesome staff. Steve is the man, he's been a great help. Will come back for sure when I need storage again!"

"Manager was super friendly and helpful, showed me the location of my storage unit and answered all the questions I had for my first storage unit."

"This facility is top notch! I used their new “rent now” feature! I was able to jump online book a unit. Drove to the facility got into my unit and they had a little welcome bag sitting in my unit with a lock and key ready to use! Incredible service that made my life 1000% easier!! And they have a rental van that you can use for free within like your first 14 days to help with moving too! 🤯🤯🤯"

"Life Storage is an excellent option for your storing needs. The facilities are clean, well lit, secure, and have excellent access hours. The staff there is courteous, professional, and always willing to help. One of their employees, Steve, has given me exceptional customer service and has done a fantastic job answering my questions and assisting me with all of my requests. I highly recommend this company!"

"The best. Great customer service."

"Borrowed the storage unit van for the afternoon when I returned the employee was very rude to me because they failed to explain that a family of mine couldn’t drive the van. I tried to explain that I didn’t know then they said I would be able to borrow said van."

"Office staff are nice place is clean and cheaper then the surrounding area."

"Staff was helpful and friendly and very thorough. Facilities are extremely clean."

"Great customer service would recommend to anyone needing a stroage place."

"Nicole was the most professional and most informative person that I could have dealt with. She was able to answer all of my questions and she was positive and caring. She truly is a diamond in the rough when it comes to employees. Thank you Nicole for making my experience an easy one."

"Good service"

"Steve is such a wonderful employee and was very very helpful. Explained everything and is a great young to have working for your company. He deserves a raise 😊"

"Great place to store your stuff. Convenient and we'll priced"

"I am very pleased with this facility... It is clean quiet and secure! I worked with a gentleman Steve and he was very helpful and understanding!"

"Clean, quiet, secure facility, with outstanding customer service. Steve is incredibly helpful and friendly; LifeStorage is lucky to have him on the payroll. Honestly couldn't recommend this location more strongly. If I ever move back to the area and need storage, I'll be coming here again."

"I've had a unit here since 2009. It's a well secured and maintained facility, with easy access. Prices are fair for the area, and they've always been helpful. Steve, especially, is a pleasure to deal with, and routinely provides outstanding service."

"Easy to deal with and transparent."

"Excellent service from the manager, Steve!"

"Steve was great! Excellent customer service"

"Steve was very helpful and easy to talk to and get assistance. The indoor units are very nice and a nice temperature. Definitely recommend getting a unit here!"

"A+ customer service. Excellent facilities."

"Buen lugar ! Limpio y muy bien servicio"

"This was the first storage unit I've ever rented, so I didn't know what to expect. Managers Nicole & Steve were both SO incredibly nice and helpful. Extremely professional, and a positive breath of fresh air in terms of customer service. The facility is both clean and secure. 100% glad I chose Life Storage in Frederick. Thanks guys!"

"This was the first storage unit Ive ever rented, so I didnt know what to expect. Managers Nicole & Steve were both SO incredibly nice and helpful. Extremely professional, and a positive breath of fresh air in terms of customer service. The facility is both clean and secure. 100% glad I chose Life Storage in Frederick. Thanks guys!"

"A feel like a fish going upstream here, but I did not have a good experience at this facility. Here is why: 1- The rate I was quoted is not the rate Im paying monthly. I selected this place because it was a good $15 cheaper than other places, as assumed it was because its a second-floor walk-up. I now see its because you HAVE to buy storage unit insurance (which Ive never head of). This is unlike any other storage place Ive ever used. I wouldve appreciated knowing this ahead of time, like the days prior when I called to confirm the reservation and couldve done more research into rental storage insurance 2- On top of the surprising fee, we had to pay for two locks because this was a two door unit. This isnt a big deal by itself, but again, I wouldve appreciated a heads up. But both of these items didnt actually irk me until: 3- When I brought it up with the guy (who must be Steve) getting us set up, asking why didnt we know about these things ahead of time, the first thing he said was you can go elsewhere. As if yea, were just going to casually find another storage unit with a truck full of furniture and a mattress precariously strapped to the Jeep. Well just go do that, no big deal. As if I didnt plan to have use this place for a week, and as if I hadnt just driven 12 hours to get to this one darn place. Im sure there are positive qualities, but I didnt see them. To me, the whole transaction seemed riddled with poor customer service, no amenities, hidden fees, and a general sense of disappointment."