Self Storage Facility near Frederick Heights in Frederick, MD 21703

"Excellent service with cliff today"

"Cliff was very helpful"

"Out standing customer service and went above and beyond his duty. Cliff Smith is awesome"

"I had a wonderful experience getting my storage unit. Nicole was great as well."

"Great service and easy access"

"Staff is very informative! Clean building and unit. Best price I found locally!"

"Conveniently located clean and friendly staff"

"The store is amazing"

"Steve was very helpful, friendly and great with checkout! Highly recommend!!"

"I can see for the short period of time that I rented from them the associate Steve was very helpful. Great place!"

"This has been a great experience! Everyone was helpful, respectful and knowledgeable. The associate manager Steve walked over to the unit with me and explained everything in details. I would highly recommend Life Storage. Their prices are also hard to beat."

"Awesome experience. Steve Price explained all details in a very professional and honest manner. He really takes care of his customers. Highly recommended."

"Cool storage"

"I purchased a unit at auction and the process was smooth. I enjoyed the location because they let me use their dumpster."

"Great customer service. Fast Customer Service. Clean spaces! Thank you so much for your help and staying open late to help us out."

"Great customer service."

"Steve was very accommodating while adding laughter and transparency. He made the agreement make sense and broke down every category. My favorite part was he encouraged me to ask questions as he wanted me to understand what I was signing! He also smiled(yes I could see it through the mask) Thanks Steve for such great customer service!"

"Hola soy Kelly Cómo te llamas"

"Place is always very clean ans quiet. Steve is awesome he is very helpful and very nice. Prices arent bad either, I would highly recommend them!!!! A+++++"

"Steve is a great costumer service and staff. Great service and friendlyness at this storage unite . i will consider coming back again."

"Steve was very professional, pleasant and helpful. Facility and customer service is exceptional."

"My son rented a unit here for almost a year and we could not be happier with the storage unit and the excellent customer service and support. Easy access during off hours and the pricing was the best we could find around. You get a lot for what you pay for. When we moved out and closed the account it was super easy and hassle free. Would highly recommend and would still be using them if my son had not moved into his new apartment. Would rent a unit from them on the future without any hesitation. AAA+++ would be my rating!"

"Great service would easily stop but to say hi to anyone working before going to my unit. Any questions we have have always been and swerved swiftly with our importance in mind!!"

"This place is great! Top notch rates, discrete location and secure facility, easy-to-use online portal, and awesome staff. Steve is the man, he's been a great help. Will come back for sure when I need storage again!"

"Manager was super friendly and helpful, showed me the location of my storage unit and answered all the questions I had for my first storage unit."

"This facility is top notch! I used their new “rent now” feature! I was able to jump online book a unit. Drove to the facility got into my unit and they had a little welcome bag sitting in my unit with a lock and key ready to use! Incredible service that made my life 1000% easier!! And they have a rental van that you can use for free within like your first 14 days to help with moving too! 🤯🤯🤯"

"Life Storage is an excellent option for your storing needs. The facilities are clean, well lit, secure, and have excellent access hours. The staff there is courteous, professional, and always willing to help. One of their employees, Steve, has given me exceptional customer service and has done a fantastic job answering my questions and assisting me with all of my requests. I highly recommend this company!"

"The best. Great customer service."

"Borrowed the storage unit van for the afternoon when I returned the employee was very rude to me because they failed to explain that a family of mine couldn’t drive the van. I tried to explain that I didn’t know then they said I would be able to borrow said van."

"Office staff are nice place is clean and cheaper then the surrounding area."

"Staff was helpful and friendly and very thorough. Facilities are extremely clean."

"Great customer service would recommend to anyone needing a stroage place."

"Nicole was the most professional and most informative person that I could have dealt with. She was able to answer all of my questions and she was positive and caring. She truly is a diamond in the rough when it comes to employees. Thank you Nicole for making my experience an easy one."

"Good service"

"Steve is such a wonderful employee and was very very helpful. Explained everything and is a great young to have working for your company. He deserves a raise 😊"

"Great place to store your stuff. Convenient and we'll priced"

"I am very pleased with this facility... It is clean quiet and secure! I worked with a gentleman Steve and he was very helpful and understanding!"

"Clean, quiet, secure facility, with outstanding customer service. Steve is incredibly helpful and friendly; LifeStorage is lucky to have him on the payroll. Honestly couldn't recommend this location more strongly. If I ever move back to the area and need storage, I'll be coming here again."

"I've had a unit here since 2009. It's a well secured and maintained facility, with easy access. Prices are fair for the area, and they've always been helpful. Steve, especially, is a pleasure to deal with, and routinely provides outstanding service."

"Easy to deal with and transparent."

"Excellent service from the manager, Steve!"

"Steve was great! Excellent customer service"

"Steve was very helpful and easy to talk to and get assistance. The indoor units are very nice and a nice temperature. Definitely recommend getting a unit here!"

"A+ customer service. Excellent facilities."

"Buen lugar ! Limpio y muy bien servicio"

"This was the first storage unit I've ever rented, so I didn't know what to expect. Managers Nicole & Steve were both SO incredibly nice and helpful. Extremely professional, and a positive breath of fresh air in terms of customer service. The facility is both clean and secure. 100% glad I chose Life Storage in Frederick. Thanks guys!"

"This was the first storage unit Ive ever rented, so I didnt know what to expect. Managers Nicole & Steve were both SO incredibly nice and helpful. Extremely professional, and a positive breath of fresh air in terms of customer service. The facility is both clean and secure. 100% glad I chose Life Storage in Frederick. Thanks guys!"

"A feel like a fish going upstream here, but I did not have a good experience at this facility. Here is why: 1- The rate I was quoted is not the rate Im paying monthly. I selected this place because it was a good $15 cheaper than other places, as assumed it was because its a second-floor walk-up. I now see its because you HAVE to buy storage unit insurance (which Ive never head of). This is unlike any other storage place Ive ever used. I wouldve appreciated knowing this ahead of time, like the days prior when I called to confirm the reservation and couldve done more research into rental storage insurance 2- On top of the surprising fee, we had to pay for two locks because this was a two door unit. This isnt a big deal by itself, but again, I wouldve appreciated a heads up. But both of these items didnt actually irk me until: 3- When I brought it up with the guy (who must be Steve) getting us set up, asking why didnt we know about these things ahead of time, the first thing he said was you can go elsewhere. As if yea, were just going to casually find another storage unit with a truck full of furniture and a mattress precariously strapped to the Jeep. Well just go do that, no big deal. As if I didnt plan to have use this place for a week, and as if I hadnt just driven 12 hours to get to this one darn place. Im sure there are positive qualities, but I didnt see them. To me, the whole transaction seemed riddled with poor customer service, no amenities, hidden fees, and a general sense of disappointment."

"Steve is awesome at making customers feel special."

"The van was good, and the service was exceptional."

"like there access times compare to other places but their rent increase too often..."

"Steve was great! He helped us out with all of our storage needs and made this very painless and easy!! I would recommend this storage unit for everyone!!!"

"Steve and the folks at the Frederick Life Storage are over the top professionals and crazy helpful. Over the years they have been so accommodating as we've grown into larger units and combined several units. The site is always clean and easy to get in and out of. Over the years, I've had many storage units but none I could recommend more. Thanks!"

"Steve and the folks at the Frederick Life Storage are over the top professionals and crazy helpful. Over the years they have been so accommodating as we've grown into larger units and combined several units. The site is always clean and easy to get in and out of. Over the years, I've had many storage units but none I could recommend more. Thanks!"

"Steve did a wonderful job! He was patient with us! Thank you so much!"

"Steve was so very helpful and made the whole process fun and easy. Very clean office and storage spaces!!"

"Helpful staff who really made the move in process easy. Great customer service, very knowledgeable about the products."

"Very good storage place. Rates are very competitive. Very good location, particularly for me. Never had any problems. Staff on the ball, well lit outside."

"New customers of Life Storage within moving to Frederick and it was as easy as could be!  Steve was especially helpful, friendly and a great communicator. He made us feel confident and secure that we made the right choice!!"

"Man Great Service ! Was Detail In Letting Me Know Whats Available. Great Place ! Highly Recommended!"

"Great customer experience with knowledgeable staff!"

"Place was great. Access was easy & the people are helpful. The rates have crept up, but are still very good in comparison to anything near where I live (Montgomery County)."

"Steve was fantastic to deal with. He was very straightforward the place is well kept and very secure. I am very pleased with my experience and highly recommend!!!"

"Nicole is amazing."

"Since I live out of the State of Maryland, I've been called several times about certain situations with Life Storage and just want to say Thank you for the great customer service."

"Great customer service!!  They were patient they took the time to show my all sizes of available storages and had a truck for me on site to move my items ... great place will definitely use again !!!"

"Steve P. Is a great guy, he helped out tremendously and was able to accommodate to our needs. Clean facility and very friendly. Highly recommed!"

"First time using Life Storage and it has been a wonderful experience! Steve P has a great personality and is wonderful to work with. He kept thing light (for our stressful situation) and was very accommodating. Will continue to use this facility and recommend it to anyone in need of a storage unit. Rebecca W."

"The staff was very helpful and friendly. The units were perfect for what I needed!"

"Life Storage worked out perfectly for us. The place is clean, good price, and the staff was helpful."

"Great place, weve used them for months."

"I wife and I have been at this location for the last 11 years. Yesterday, we decided to relocate to another storage unit there. We found that Steve was really helpful! He explained everything that we needed to know and located the cart for us to make that change. We have visited other locations and Frederick but this location is the best one and Steve can help you get into a unit easily."

"You did meet my expectations with courtesy friendliness cleanliness and knowledgable"

"Great customer service"

"We really appreciate the way employees treated us whenever we visit the storage units and we had no problem with entering and exiting the premise and it's secure."

"NoGreat"

"No I know I am very satisfied"

"I did a lot of research with several different storage companies and found life storage to be the best price. I reserved my storage unit by calling the 800 number. The associate on the phone was very friendly and helpful and it took very little time to reserve my storage unit. I felt things were explain to me very clearly. On the day I moved into the storage unit Nicole and Steve at the location were both very helpful and friendly. I feel I made a good choice."

"Nicole and Steve were great and always answered my questions adequately . I have no complaints with regard to the Frederick Uncle Bob's facility."

"To date, my experience with Uncle Bob's [Life Storage] (#47) has been pleasant. The staff have been accommodating and the facilities simple yet effective. I appreciate the bill pay notifications."

"This is the cleanest facility I have ever rented with. It is always in tip top shape and everything is always in working condition. "

"only problem was getting a cart easily."

"I have used you twice and several in my family have as well. You are the absolute greatest! If you had a facility where I now live, I would use you and recommend you to anyone! Hard to believe I am so enthusiastic about a storage facility, but seriously, you are the best! "

"I didn't appreciate the unreliable support by the office or the fact that carts were not available on a regular basis and the ones that were available were not well maintained. It made things very difficult. My new storage unit always has one located at the entrances and everything is well maintained. "

"Nicole is your best asset at the Frederick MD store!!!!"

"Polite courteous and helpful--that tells a lot about the way I'm treated when I arrive at the office. Always a pleasure when I go to the office."

"A trash can is needed in the inside storage buildings. This will keep the halls clear of debris from individual storage units."

"I was anticipating a place that was clean and easily accessible. Staff was courteous and accomodating. My need for a storage facility on short notice was met."

"The agent Steve was very friendly and very helpful an efficient."

"Doug in the Frederick office is great. I know he has moved to another position but was always very helpful "

"got the space I wanted"

"Fast and reasonable price "

"Was able to sign up and get in quickly the same day. No hassle."

"Everything has been great."

"I have dealt with storage units all over the United States and I can honestly say that Uncle Bobs is the best all around storage company. Doug in the Frederick office is a true gem to the company and has proven to bend over backwards and go above and beyond for customer satisfaction. He is professional, hard working and a pleasure to do business with. Thank you for a great storage space :)"

"I really enjoyed using the storage facility. In previous experiences, with other storage places, I never saw an employee except to open and close my storage unit. Nicole and Doug were excellent and helpful! I highly recommend people use that storage facility for their needs! "

"Very friendly and helpful!!"

"I am glad I did chooose Uncle Bob. Thank you."

"Kept up the excellent job! Thank you"

"The one associate told me that I had to have a receipt for the gas I put in but it was after I had gotten it. The cost was less than a couple of bucks so I didn't get a receipt and he gave me a hard time about it."

"Doug did everything he possibly could to make our experience a positive one. He is a true professional! We couldn't be happier with the service we have received so far, and look forward to working with Doug for a long time!"

"I've used Uncle Bob's in NC and here in MD. Always a great place to do business."

"It is ALWAYS clean and I love the people there. Knowledgable and always friendly!!!!"

"Doug has been a blessing! He is always very helpful, and I am always happy when I see him or speak with him. He always knows who I am and refers to me by name as soon as I come through the door. He always addresses my needs immediately and gives superb customer service. Because of him, I am very satisfied with Uncle Bob's Storage. I will continue so store with Uncle Bob's. "

"Good customer service, friendly attitude, helpful and professionally considerate. My name is Steven. Rock On. "

"Overall, I was very pleased with the service of the office located in Frederick, MD. In January 2013, I lost my home due to a house fire and the manager was great in making sure that I had the most appropriate storage unit size as well as waiving the application fee due to the situation at hand. I will definitely be recommending this place in the future if others are looking for a storage unit in this area. "

"GREAT CUSTOMER SERVICE... WOULDN'T GO ANY WHERE ELSE.... THANKS Uncle Bob [Life Storage] STAFF!!!!"

"I wish there were door stops for some of the upstairs floors. The doors are fairly cumbersome and I find myself always trying to fashion some way to keep the door open. "

"No, the place was convenient. Good value compartment to other places. Like the fact that I was able to pay on line."

"My storage unit is in frederick Md, the staff are always helpful and friendly. Tell them to keep up the good work!"

"This is the best storage facility I have ever used and at the most reasonable price."