Dundalk Self Storage at 1100 North Point Rd

When I rented my storage unit in Dundalk it had just changed management. I was greeted that first day by a kind and helpful person who informed me she was the manager Kayla if I remember correctly. She walked me to my unit where we found just a bit of dust and dirt on the floor. She promised to have it cleaned ?? and mopped before I returned even though I didn’t think it was necessary. True to her word the unit was sparkling. I have always received the friendliness reception when I’ve had cause to stop by the office. I recently moved out as I no longer need the extra space and I had neglected to inform them. I received a phone call not long after. It was the sweet young lady. She told me she was doing her rounds to check that all the units were secure for the night and she noticed my lock was gone and my unit empty. She wanted to be sure there was no problem, that I knew my storage was empty. She then went ahead and closed me out before I was charged anther month. I truly appreciate the diligence and customer service and support that is her standard.

Cheapest and most easiest storage place to use. The lady at the front desk was also very helpful and Informative.

The manager Kayla was so helful and knowledgeable I was able to get a new unit in no time !

I recently rented a storage space at Extra Space Storage, and I must say the experience was exceptional, thanks to Kayla, the store manager. From the moment I walked in, she was incredibly personable, attentive, and genuinely addressed all my questions and concerns. It’s evident that she truly cares for her customers and aims to provide an unparalleled service experience. The customer service here is indeed top-notch, and I wholeheartedly recommend this location to anyone in need of storage solutions. Kudos to Kayla and the team for making this process so seamless and pleasant!

The manager Kayla is awesome. She goes out of her way to help and make sure everything is perfect.

Kayla helped me out SO MUCH. I travel a lot and typically have poor experience at storage facilities. However, that was not my experience here. Thank you so much Kayla for your professionalism and care with customer service, if I could give 10 stars I would!

If you are in the Dundalk, Turnerstation, Rosedale or Baltimore area this is an excellent, safe, cost effective & professional facility. See Mrs. Hope for great service????

I love Kayla's personality. She was very caring and considering of my needs.

I had the pleasure of speaking with the store manager, Kayla at the Northpoint Road location. She was super sweet and so helpful. She was able to give me the information I needed over the phone with some verified details. She also informed me of the new ownership and let me know that if there was any changes that they would give me a heads up before hand. One of the best people I’ve had an interaction with life storage so far.

Correy is so perfessional and nice and respectful he goes above and beyond. Mel is disrespectful and nasty I don't like her attitude at all I will not come here to do business is she is her because she is disrespectful