Customer Reviews - Life Storage #290, Baton Rouge
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We at Life Storage want to maintain the best storage facilities in Baton Rouge, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Baton Rouge (#290)
4.80 out of 5
based on 35 of our most recent Reviews
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5.0 out of 5
"Felicia in the office is amazing. I am so appreciative of all of the times she has helped me out. Lucky to have her represent your company."
July 23, 2019
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- Pamela from Baton Rouge, LA
5.0 out of 5
"You all were wonderful. It made my journey a lot more easier than I expected. Thank you all so much . May God continue Bless you all."
April 23, 2018
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- Princess from Baton Rouge, LA
4.0 out of 5
"Jamie was excellent; very helpful! Deserves a raise and an extra day of vacation."
October 24, 2017
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- Engin from Baton Rouge, LA
5.0 out of 5
"Jamie was very cordial and clear explaining everything "
August 19, 2017
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- Twanda from Baton Rouge, LA
4.6 out of 5
"They have great customer services and i get help from them at all time i will always and only deal with life storage on flordia only will i tell my family and friends yes i always storage with yall would ask anything better"
March 19, 2017
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- Anthony from Baton Rouge, LA
5.0 out of 5
"My expectations were exceeded with moving out. The paperwork side of it was extremely fast and easy. "
November 23, 2016
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- Katrina from Baton Rouge, LA
5.0 out of 5
"This is my second time at Uncle Bob's storage and they were still surprised me with how well they take care of their customers. It never mattered how many times I was late they always greeted me with a smile. I will ALWAYS use uncle Bob's and if I can help it so will all my friends and family. "
June 23, 2016
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- Margaret from Baton Rouge, LA.
4.4 out of 5
"I think the pricing of the units could be more reasonable.
"
April 25, 2016
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- Darryl from Baton Rouge, LA
4.2 out of 5
"I am pleased with the level of service which I have received."
April 25, 2016
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- Carolyn Denise from Baton Rouge, LA
5.0 out of 5
"Excellent !!! Was extremely happy to have chosen Uncle Bob's [Life Storage]."
March 16, 2016
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3.8 out of 5
"I am mostly pleased with my storage facility. My only complaint is my facility on Florida Blvd in Baton Rouge La is not available 24 hours. "
February 04, 2016
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- Linda from Baton Rouge, LA
4.8 out of 5
"The employees make me feel comfortable with leaving my personal belongings and miscellaneous items. My family have used Uncle Bob [Life Storage] storage before and were very happy.
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December 29, 2015
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- David from Baton Rouge, LA
5.0 out of 5
"I don't have a complaint. That in itself (these days) is enough!!!"
December 26, 2015
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- Michael from Baton Rouge, LA
5.0 out of 5
"Jody is a stellar manager. You couldnt ask for a better property manager."
October 26, 2015
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- Ceciley from Baton Rouge, LA
5.0 out of 5
"If I ever move again and need a storage unit, I will be back at Uncle Bob's Self storage. Thanks!!"
October 23, 2015
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4.4 out of 5
"I have no input for improvement. The location was clean and secure and that's all I was looking for."
July 23, 2015
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- Boyd from Baton Rouge, LA
5.0 out of 5
"Could you have the associates move my stuff for me?? Included in my rent?? (Just kidding...great people & place!)"
July 17, 2015
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- Rhett from Baton Rouge, LA
5.0 out of 5
"I have been very impressed with the service at Uncle Bob's and I'm very confident that I chose the right storage facility. Many facilities that I called were unaware that humidity control was "a thing" let alone important. The staff has been very accommodating and friendly! Overall, an outstanding business relationship!"
May 03, 2015
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- Sandra from Baton Rouge, LA
5.0 out of 5
"Thank you so much Ms jodie, hope you are feeling well after your surgery and also to the Lady there taking your place while your abscence ! Thank you guys again and may God Bless you all"
March 23, 2015
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- Laticia from Baton Rouge, LA
5.0 out of 5
"Been with Uncle Bobs for 2 years. Ive only ran into one issue the entire time, and it was handled VERY well!! Great customer service. If I ever need storage again, I'm definitely choosing Uncle Bobs. "
January 23, 2015
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- Carlos from Baton Rouge, LA
4.3 out of 5
"Everything was in order and the way I was expecting it to be from what I read and saw online."
December 30, 2014
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- Terrill from Baton Rouge, LA.
5.0 out of 5
"Excellent storagw facility. Very happy to be a customer. Thanks"
December 30, 2014
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4.4 out of 5
"Being a female, the first thing you look for is security and the feeling of safety. The buildings are very well lit and are always kept neat and clean. I always felt safe, even if I had to visit my storage unit alone. I would definately recommend Uncle Bob's to others in the future. "
September 23, 2014
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- Juanita from Baton Rouge, LA.
4.8 out of 5
"Nothing else. Continue to do what you are doing and you will keep getting g satisfied customers such as myself."
September 01, 2014
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- Trequail from Baton Rouge, LA
5.0 out of 5
"It's everything that is advertised to be, no under cut or fine print"
August 30, 2014
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- Cuvvy from Baton Rouge, LA
4.6 out of 5
"Nothing that I can think of currently. The staff is very courteous and friendly."
August 08, 2014
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- Katrina from Baton Rouge, LA.
5.0 out of 5
"I needed unit for emergency and the associate Jodi gave me all of the options and gave me time to think; she did not rush my decision at all and was very helpful. She has awesome customer service skills and is great at multitasking. I still have a unit currently and will always look for Uncle Bob [Life Storage] from here on out. Associates like Jodi are what make businesses succeed!!"
August 07, 2014
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- Ahmad from Denham Springs, LA
4.8 out of 5
"Always understanding of personal situations that might affect financial situation. Excellent stay!"
July 23, 2014
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- Karla from St Charles, IL
5.0 out of 5
"You exceeded expectations because the representative on duty knew I was from out of state and I did not have the insurance info required. Rather than sending me away, she arranged for me to have info faxed over the next day. She made me feel like I was important to the business."
June 03, 2014
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- Bill from Baton Rouge, LA
5.0 out of 5
"I had a very pleasant experience at Uncle Bob's Storage Center and I was helped thoroughly and completely; and I would, without hesitation, refer this Storage Center to a friend, loved one, or co-worker."
May 29, 2014
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- Kathryn from Baton Rouge, LA
5.0 out of 5
"This is the 2nd time we have had to use your place to store my mothers things. Thank t you for everything."
April 25, 2014
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- Marcy from Baton Rouge, LA.
5.0 out of 5
"Very pleasant experience EVERY TIME I am at my storage unit. "
April 04, 2014
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- Sharin from Batpn Rouge, LA
5.0 out of 5
"I'd never rented a storage unit and didn't know what to expect, but I was certainly surprised at the professionalism and order displayed to me."
March 05, 2014
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5.0 out of 5
"Out of all the storage facilities I visited I can not say how well this is run, kept clean, employees helpful and cost is not comparison.
THANKS"
January 30, 2014
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- Grandparents from Baton Rouge, LA
5.0 out of 5
"Wonderful experience and the generosity of the staff was excellent. Thank you."
November 24, 2013
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