Self Storage Units near Near South Side in Chicago, IL 60616

"I've been a customer for almost 2 years. In the past I've had storage units with other companies. And never experience so many rate increases. It is every 6 months the rate i​ncreases!!  August is the highest at $35 and now December is an additional $15 increase. Also, within 3 months of signing ​up for a unit the​ rate increased."

"Affordable rates. Easy access from the expressway. 10 minutes from hyde park and downtown"

"Great customer service"

"Life Storage on 1625 S Ashland in Chicago IL is such a clean and updated facility.  The Manager Tyesha is 100% awesome.  She cleans that location spotless and always has a smile on her face.  Explained everything in detail and helps you understand.  I highly recommend this location."

"Super friendly staff. Very professional and thorough."

"Michelle is awesome great customer service always willing to help I love Michelle and Life storage thank you"

"They were really nice and helped us out alot"

"Best customer service I’ve had since 2013"

"Happy to have came in"

"Great service"

"The women in front desk were very respectful and helpful with directions and explaining the process."

"Great service from both of the employees! Thank you! 🙏🏽"

"Thanks ladies.easy move"

"Amazing customer service. Explained every detail of the rental"

"Good Ladies"

"Very clean and reasonable price"

"Great customer service! Thanks"

"The staff is wonderful and accommodating! Highly recommend if you want quality service. Michelle and Lisa thank you!"

"Great service!!!!!"

"Love the ladies at this place Lisa and Michelle Ty for your service"

"Customer service was great very helpful."

"Very clean facility and welcoming staff! Thanks!"

"Lisa and Michele at the front office were amazing. They went the extra mile to ensure that my move was super-smooth and itch-free. And they did all of this with a smile! I’ll definitely use this location of Life Storage again, should the need arise."

"Great customer services."

"Great customer service! Thanks ladies!!"

"I have been working with Michelle to complete the process to take over the storage unit for a friend who passed away recently. Michelle has been kind, patient, and extremely helpful. I cannot say enough about the level of service provided by Michelle, and how comforting it has been to have her help during this difficult time. The facility is well-maintained. I would highly recommend this location."

"Lisa and Michelle at the state street location were very kind and helpful thanks ladies"

"Great ladys."

"The two ladies were extremely nice and humorous! Made me feel warming as a new customer."

"The ladies were extremely helpful during a very stressful situation"

"The two front office managers, Michelle and Lisa are totally awesome!! They do their best to solve customer problems and take care of concerns. The two of them are a pleasure to work with… I wish I could say the same for the national and regional owners / supervisors who are simply not. I also wish I could separate this review into building office vs. regional office… 5 stars in the Bldg. 2 stars for the higher ups."

"Michelle was absolutely awesome from the inquiry about my reservations and all through me paying and signing my contract... they are definitely keeping my business"

"Excellent service great attitude and overall fantastic experience"

"The staff was so awesome they made my day"

"Good customer service."

"Great customer service!!"

"Moving in January is already difficult. These people decided to open at 2:30pm instead of the usual 9:30AM the morning of. They didn't inform me even after I called the morning of to confirm. Just terrible service and of course a major inconvenience for me as UHaul expects there trucks back at a certain time or they'll charge $$$ and I now have to find a new storage facility."

"Life Storage has a top secret place in Texas ~!!! How do I know-I am  a proud  holder of one of these units!!! WHERE!!! At beautiful, spacious as well as  colorful facility in the seaside city of Seabrook, Texas has a quaint and unique secret inviting self storage that is environmentally a friendly customer site that uses a state-of-the-art technology to keep your belongings safe and secure. ..They are truly committed to providing you with excellent products, storage facilities, and customer service! So go ahead and take a look at why customers like me who search desperately to find compassionate business that will take care to show respect , dignity and upmost love in their self storage human solution  for their community. Here are a few of these valued-added items that these awesome "neighborly people" offer in their services: *Brand new building: Clean and Monitored!!!! *Friendly and professional staff *Sizes range from convenient and workable for all clients *No cancellation fees, reservation fees, or deposits *Climate and non-climate controlled units *24-hour video surveillance *Door alarm in all self storage units *Industrial-sized elevators for easy loading and unloading *Free use of storage facility carts and dollies* *Unit access 7 days a week from 7 am - 9 pm *Insect control and Pest Maintenance *Boxes and moving supplies for sale on site *Motion sensor and security lighting *Secure perimeter Fencing *Month to month options available *Automatic credit card billing available *Cash and Credit Cards accepted**"

"I had a very bad experience with life storage. I had a van reserved as a part of my offer on booking the unit in one of the location. I have the van reserved in one of the sister locations From 19th Dec 2021 to 20th Dec 2021. However, on reaching the location I find the store to be closed. There is no one to help me out. I have planned everything based on the reservation and have everything packed. However, the customer service just advised me to go home as there's no one available and no one can help me out. I was neither given a replacement at a different location nor provided any help on offering any other date of availability later. I was asked to come back on 20th morning to check with the store if the vehicle is still available which would not work for me as I would not to take a time off from my office just for that work. I was also not intimated that the sore would be closed that day and could understand that the store was closed only after I drove all the way to the store for the van. I am really frustrated and would want to give a negative rating for this experience but have no choice other than giving the least rating available. I hope they improve their customer service or at least notify customers on the changes that are taking place to their reservations and not waste a lot of their customers valuable time."

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"I have spent two days leaving messages regarding a text message I received for failure to pay in September, when the funds were deducted from my account. When Jessica was on State she saved this company, now they have no one competent and it shows. I also want to share how they randomly increase the rate without warning."

"It was five stars, but they let their diamond leave:Jessica. I can not get a call back or the phone answered."

"Great place, nice and clean. Really good customer service. Friendly and knowledgeable."

"Michelle was so helpful when I came in to purchase boxes. So amazing and sweet young lady."

"U-haul did not care about my reservations I made month ago,but when I got there they told me non available. I was looking for a storage place and found life storage. I gave them a call and were happy to help. The guy in the front desk was friendly and very helpful with my questions. Overall I had a great experience."

"Don't touch your phone or answer emails while on their property. They will kick you off thinking you are filming."

"Have used their facility since 2017. Clean and safe"

"If you need moving supplies stop by state st! Great Customer Service!!!!! Thanks Michelle"

"Love it"

"Jessica is such a wonder spirit to be serviced when i come into the store. She is wonderful!"

"Jessica is a beast!!"

"Office ladies were incredibly friendly and helpful. Thanks y’all!!!"

"Jessica was very insightful , understanding , knowledgeable, sincere and patient. She made me feel extremely comfortable with patroning this establishment. I must also say I will also i will recommend other individuals that I interact with. Thank you for the great service."

"I don't even want to give them one star! I will tell everyone I know NOT to use Life Storage because it is not geared for customers. This is not my 1st situation with this company that has shown me that they do not care about their customers, they just care about the $$$. My latest situation I was late with my payment for about a week and they had the nerve to put a lock on my unit, of course I didn't know this and I had made a payment before leaving work to come here for a wasted trip! I've dealt with other storage companies and I could be almost a month late and they would not put a lock on and do not get me started on how horrible they treated their customers during this pandemic, not caring if people of out of work,  they would never refund a late fee.  Public storage really stepped up during the pandemic,  carrying about customers needs,  even refunding more than one months late fees."

"Got Covid and was obviously busy with a child in the ER so payment was late. They charged $20 on a $31 rental and a $4.95 payment fee. Outrageous not worth it!!! I'll be moving out to a rental with better amenities and a heart. Should I have came in and paid with COVID?"

"Jessica is the absolute best!!!"

"Jessica was fantastic, she helped me quickly and super kindly. Thank you to her so much"

"Friendly customer services there I enjoy the hospitality that they present"

"The team at Life South Loop is amazing! Jessica and Michelle are “The Dream Team”. They made my day in where I was anxious in the process to store my items, but they made everything easy as apple pie! Use Life Storage as you storage option!!!!"

"Great service! Jessica was a wonderful help. Easy in and out and very easy to get to!"

"Excellent customer service, I highly recommend this location. Jessica and Michelle are great and have helped my family with all their storage needs."

"Great experience"

"Michelle and Jessica were awesome. Very helpful."

"Great customer service! Stop by State St. for all your storage/Moving supplies needs."

"Jessica is a great and courteous worker she helped me out to the fullest"

"They will rise the price untill you move out. Then they will put you into collections for rent after you moved out. It will hit your credit and will cost 2000$ of unfair collections practices.  Your stuff will be moldy for the unit. And will be better off burning the stuff and never ever putting your stuff into storage."

"Life storage sucks first time using one bad experience  I had no idea what would happen to all my things I was moving back home to by family and gave up my apartment so I had put my things in life storage unit   everything was ok until my things got ruin by dirt and spider webs dirt had cover all my things got on boxes got on what ever I had in there how this happened  is because when the wind blew is blew off that dirt underneath the  storage unit  and  it was nothing I could bring home with me so I just left everything right there  loss because I didn't  have no more needs for my  things when I so everything covered in dirt dust so  that was the end for me never had another storage unit since"

"Great customer service, very Friendly staff"

"Jessica was extremely helpful and insightful, and was able to accommodate me last minute."

"Great experience! Kind and professional staff. Jessica was a gem! If you need storage go to LifeStorage on State Street! You will not disappointed."

"Great customer service!"

"Great customer service!!! Came to pay my grandmother storage bill and Michelle was very welcoming! Thanks for the fast and friendly customer service! If you need storage stop by life storage on state street!!!"

"Great customer service! Thanks Michelle!!"

"The ladies on state street our awesome been storing here for three years now and the staff is very welcoming. Stop by state street for all your storage needs!"

"Great customer service!! If you need storage stop by state street!!!"

"This location is phenomenal! The ladies here are so nice and helpful. They showed me multiple storage options and I found one that suited me perfectly. Jessica and Michelle are such great ladies and quite knowledgeable. Choose this location for all your storage needs."

"Very well run"

"Good peoples"

"Excellent customer service!! Thanks!!! Michelle & Jessica 👍🏽👍🏽👍🏽👍🏽👍🏽"

"Always clean building Ladies do a great job"

"We live storing with Life"

"Fantastic store and team"

"Best customer service I’ve had in a while. They have all the packing supplies you need. Thanks Michelle!!!!!"

"We have never rented a storage space before and the service here is amazing!! Jessica was so accommodating and welcoming. She helped us with everything and even got us a discount we wouldn't have otherwise known about. She was absolutely amazing!! Would highly recommend renting from them. Everyone was so nice!"

"The absolute most enjoyable time I've had in a storage facility. First time renter. Jessica was friendly, chatty, and informative. So many good feels here! Thank God for her!"

"If your looking for storage stop by state street best customer service!!!! Michelle was GREAT!!!!"

"Jessica is the reason I went ahead and reserved my unit today. She was very thorough and pleasant. I had checked with other companies but she made me go no further. She is an asset to the company. I will tell others where to rent their unit."

"Jessica was very helpful, got me in and out quick"

"Love this location! Jessica and Michelle are always the sweetest and provide the best customer service!"

"The manager Jessica is great. I was looking at a competitor but after walking into the office and receiving such amazing customer service, my family decided to stay here. She was very knowledgeable and patient as we had many questions and wanted to get the best deal. Thank you again Jessica, life storage has a gem on their hands."

"Jessica is the reason I continue to rent! LS is the way to go!"

"Wonderful and clean! Jessica is awesome! Very professional."

"OMG, Jessica was the absolute best! She took her time to assist me with setting up my online account. I am now set up for Auto Debt which relieves the stress of having to pay over the phone or visit the office."

"I’ve had my rate be increased monthly, I’m on auto post and every month I’m paying a higher fee??!!! They sent a letter saying due to demand they increased my storage cost, and monthly they keep doing it! In the middle of a pandemic with a tight economy I can’t chose between storage and lights!! This is unfair and RIDICULOUS! I can see if I signed up to pay the amount but to increase at your will is WRONG!"

"Great Customer Service!!!! I will definitely recommend for storage and moving supplies. Thanks Michelle you rock!!! 👍🏽👍🏽👍🏽👍🏽👍🏽"

"Michelle was awesome. Thanks for the great customer service!! If you need storage or moving supplies see Michelle on state street!!!"

"Great experience!"

"Love it"

"Michelle was great!!! Thanks for your help. 👍🏽👍🏽👍🏽👍🏽👍🏽 If you need storage go see Michelle on state street"

"Michelle has excellent customer service she answered all my questions and gave good suggestion. Will definitely come back. Thanks Michelle"

"Jessica gives excellent customer service. She is very helpful and always pleasant."

"Jessica was excellent! She was very helpful and quick to answer all of my questions to secure a storage space."

"Outstanding services two thumbs up!!!👍👍🌟🌟🌟"

"My time here was easy didn’t have any trouble wit customer services or getting into my storage I would recommend to anyone"

"Jessica is a treasure! She handles all my requests with ease and professionalism. Looking forward to renting additional units."

"I love this place!! Jessica is amazing! So kind and extremely helpful. Appreciate all of her assistance every time I come to my unit. This keeps me doing business with life storage. Thank you!!"

"Great prices,well lite & nice service"

"Jessica was very professional and helpful"

"Jessica is cery professional very nice and polite"

"Great Customer Service!!! Thanks Michelle."

"Jessica is freaking awesome! After being super stressed with my move, she assisted in keeping me focused with the task at hand. I highly recommend this facility if you are in need of storage."

"Jessica and the staff are great! Clean and secure storage. We moved out but would use them again in a heartbeat."

"Jessica was so helpful. I was able to rent our space online and when I arrived everything was all set up for us to get into the space. There were carts at the door so It was easy to unload our stuff. I haven’t seeing a storage company with better security before."

"Jessicas amazing and found a great rate for my storage unit"

"Jessica was awesome! She was so extremely helpful in managing my storage needs. She was the ultimate problem solver and worked with me figure out the best storage solutions! I enjoyed working with her and I'll always use life storage!"

"Jessica was great signing me up very professional and friendly. I highly recommend"

"I don't know about that."

"The customer service was always great and they kept the facilities clean."

"Michelle needs a raise! She's awesome!!"

"Jessica was outstanding, pleasant, and precise."

"Jessica helped me on site at Life Storage South Loop. She made my renting experience easy and quick... and she was so pleasant. Highly recommend to anyone looking for storage."

"Jessica is awesome! Right from the start, she was easy and fun to work with. She was very sweet and she explained everything thoroughly. Definitely someone who makes you feel welcome when coming into the store. Thanks Jessica! Keep it up girl :)"

"The manager, Jessica, was great! She was funny, and very helpful. We called ahead they were nice enough to hold a storage for us until we got to Chicago. The prices are good as well!"

"Jessica at life storage on state street is amazing. She has been such a big help with getting me situated into my storage unit and making things as easy as possible during these tough times. I definitely recommend this location. Thanks Jessica!!! And god bless you!"

"Very nice for the price"

"Abysmal when it comes to customer service. I'm an "essential worker" due to COVID-19; a travel nurse, who typically works 3P- 3A, or 3P-7A, I don't have much time for accessing my things due to the narrow access hours offered by Life Storage. That's a small problem that could have been addressed by honoring my request for open access to an "essential worker" who is working or sleeping the only time Life Storage makes available. This is a do able request that other storage facilities readily avail. The big problem is Life Storage will not consider so small a customer courtesy, and when I called around 2:36PM the smart mouth Pam had the nerve to say, "Well your awake now." That kind of rudeness just heaps hardship on a person visiting NH in order to help during the worse humanitarian health crises anyone alive has ever seen. Uncalled for, as is the response to the request. Moving to a facility that did say yes. "Bye Felicia" Life Storage."

"The store manager Jessica was so sweet greeting us! She was extremely generous and understanding with my booking and helped me get my belongings into my unit in an orderly manner. Will definitely be using Life Storage again !!"

"Customer since 2011. The staff (Manager-Jessica) and the convenient location continue to keep me a loyal customer. Only complaint is the rental increases annually. I wish they had a discount program for long term customers."

"The ladies at State Street are AWESOME! As a walk in I was unsure if they would be able to assist me with the size I needed/door. They went above and beyond to make sure I had the appropriate accommodations. I highly recommend this facility to anyone in need of storage."

"This was the least expensive storage facility in my area and you get what you pay for. I suggest obtaining personal property insurance to cover loss of or damage to your belongings."

"The girls on state street are wonderful!!!!! Thanks for the help. If you guys need moving supplies or storage come see them!!! JESSICA AND MICHELLE ROCK!!!"

"Jessica at 24th&State displays exceptional customer service and is the epitome of who I would like to represent my business. She was patient and took time to answer all of questions. She is a great frontline person and face to represent LifeStorage."

"Jessica was very nice and helpful. Very polite and gave detail information regarding the storage process."

"I love this place! The location is convenient and the staff is absolutely awesome! If you are looking for storage in the South Loop, this is the place!"

"The service is great! I have zero complaints , the ladies at the facility are very courteous and friendly."

"I was renting out a unit for over 6 years and not once have I had a bad experience. They are beyond courteous and its amazing that they can keep that up all this time as a business and company. Even people who rent here are so nice! Jessica is the sweetest person to ever deal with along with Michelle. They really go above and beyond which is sadly rare in companies these days. If youre looking for a storage place, this is it! Look no further"

"Jessica, the manager was very patient with accommodating my expanding storage needs during a move. She provided a thorough explanation of the insurance, too."

"Clean and safe"

"Jessica provided awesome service, very helpful with providing LS info. I recommend giving her a visit!"

"Just a standard place to put ur belongs"

"Price is affordable but needs alot of interior preventative maintenance. Too much work for small staff. Maintenance and janitor needed"

"Life storage on state is awful. The elevator has been out for over a month and they have no updates. I will be getting out soon."

"This location is very clean and the staff is very efficient. Michelle was WONDERFUL she helped with my items because the elevator was out, her customer service is exceptional. Definitely recommending this location to friends and family."

"Michelle was very helpful!!! Love this place!!"

"I would store here again and again. For almost 2 years, ALL of my items were safe and secure. I was even shocked myself because I never did a self-check over those 2 years. Excellent Service!!!"

"I have been a storage unit owner with LifeStorage on State Street for 2 years and love it. I just got another unit and the LifeStorage staff have been so friendly and helpful. Jessica showed me all my unit options and was very accommodating to my requests. I highly recommend LifeStorage on State Street!"

"The person who help me (Jessica). She was very helpful and detailed.= I really appreciated her professionalism. Thank you for the Great service."

"I truly enjoy my storage. Every one here is very professional and nice.I never leave feeling like my experience was bad.Please keep up the Good work! Your agent Jessica seems to be the one I've encountered the most. This could be due to my work schedule. But;those whom I spoke to: Like Michelle was great also."

"Although almost convenient if you live in th south Loop, rental pricing is in line with its location. Staff there tends to be arrogant and unhelpful. One positive is indoor loading dock for one vehicle."

"Michelle was wonderful, she helped me pick all my packing supplies and also gave me information on storage!!! Will definitely recommend you rock girl!!!!!!"

"I had a wonderful experience. Jessica was very helpful to me in my time of emergency. I definitely recommend LifeStorage. Nice location!"

"Checked out with Jessica very professional :"

"Good access hour clean facility"

"Horrible experience!! This place is over priced and to top it all off the freight elevator has been broken for over a month. My movers had to move heavy furniture down an entire flight of stairs. What a nightmare...I don't recommend"

"Life Storage was recommended to me by a friend. I had a really great experience at Life Storage on State Street. I had the pleasure of working with Michelle. Michelle was super friendly, extremely helpful, and informative. I'll also be recommending Life Storage on State Street."

"Worst Experience Ever, Street Entrance Closed off, Spoke with Manager before renting, manager never stated Street was blocked or closed off... inclusive was told that they had a loading Bay...that's not even working and all the way on in the front of the building. Rear dropping off is small and inconvenient. Made me buy a lock and finding out I had one refused to refund me the money. There are return policies in effect that allow me to return and manahy still refused. Their policy on insurance states it's not needed or required bin the contract but manager forces you to get it or you cannot rent which goes against their policy. In addition their facility has traces of rodent feces. Never agay I'll take my business over to another storage location"

"Michelle and Jessica are generous and kind and any other complimentary word you can think of! I recommend anyone looking for storage to go to LifeStorage and ask for Michelle and Jessica."

"Jessica is awesome! Very easy to speak with and get answers from. Great customer service =O<þ"

"The process was very easy and the people are very helpful!"

"Love this place. Clean and safe."

"Jessica and Michelle were excellent. Very helpful need more like them"

"If you are in need of storage go see Jessica and Michelle at State Street! Easy, quick and efficient service!"

"Jessica and Michelle were very helpful to me when I closed out my storage unit. I will use Life Storage again in the future and will recommend it to my friends and family."

"Michelle had Great customer service. Very nice..."

"Life Storage has been amazing to work with. Jessica made the process so seamless and simple and they always helped with questions and anything additional! If will trust them for any and all future storage needs!"

"Jessica and Michelle are fabulous to work with!! So helpful with the move in and out!"

"Jessica is a fabulous manager for the 3 years I've been there!!! :) Great service and great experience there! Thank you so much Jess!!! :)"

"Omg! Who would have thought signing up for storage would be this fun?! The manager Jessica is a true rockstar! She made the process simple and easy from what started as an extremely stressful day, and for that I am truly grateful!"

"Michelle and Jessica were great!!They gave me a walk threw of the facility which was nice and clean and gave me great information to leave with.....GREAT STAFF!!! Will definitely recommend =
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"Stay away from this storage facility! Why? See the attached photo! At first they didn't want me to change storage units they just want to give me plastic to cover my stuff! So nice of them right. They all of a sudden care about my stuff, they don't want it wet. AFTER THE FACT! When I insisted that I want another storage unit they gave me one. It was a waste of my evening moving all my stuff to a different unit! But even when my time was already wasted moving all my stuff the lady at the desk stopped me from moving my stuff because i need to sign some papers and because they close at 6pm. So it's okay that my time was wasted moving but you need to leave at 6 so you need to stop and rush me to sign papers. I applaud this facility! It is the closest one to my apartment so I have no choice right now and I don't have time to look around just yet. But I will find a new storage unit soon!"

"Jessica is awesome and her service was great. I appreciate the help. Thank you!"

"I was very pleased overall but my only complaint is that the entry codes were not working for a WEEK, causing me challenges to enter my unit when I was trying to move out. I find it hard to believe that the codes were down for that long; it should have been fixed much sooner."

"Jessica and Michelle.... Helped me out so much treated me great and showed me around very well"

"Signed up for the online discount and kept getting the run around. I ended up having to pay full price and get credited later. I wasn't pleased as each associate reassured me that it would e be an issue when doing into the store"

"I really like this storage place, Jessica is the absolute best, great customer service."

"Jessica is wonderful! I have numerous units at this facility and she has been very helpful every time. Thank you! Also, I appreciate how clean the facility is. Its been an enjoyable experience throughout all my moves."

"Jessica welcomed me into life storage & was more than able to explain to me the difference in units that would better suite me! She also gave me a bottle of water which Im extremely grateful my mouth was dry as hell =="

"Jessica Bowers was great! Super informative, and offered water on a 90 degree day...very thoughtful"

"Hated rats n droppings n my possesions n prices going up"

"tried others... but Life Storage is the best... moving van available to use...lots of carts at each entrance... all indoor loading and unloading, clean, dry, great staff...highly recommend"

"The ladies (Jessica and Jael) were very courteous and showed awesome customer service towards me, I truly appreciate them and life storage as well!"

"I have used their services a few years ago and it was a very good experience and I returned to them. This time around, Jael and Jessica who manage this location, were more than amazing. They were extremely patient and made the process so easy and convenient. I would definitely recommend this location."

"Jessica and Jael are extremely friendly and ready to help with all your storage needs. The facility is clean, easy to use, and has been a great experience - absolutely recommend Life Storage of State Street!"

"Jessica was AMAZING she helped us with all of our moving and storage needs. Her smile and pleasant personality is truly infectious. She definitely made our move seamless and as easy as possible. Go see my girl Jessica at Life Storage ASAP."

"Jessica was helpful from the moment I signed up. From phone calls to make sure everything was set, up to the move in helping through the process and making sure I was taken care of. The main reason I chose to use Life Storage was for Jessica's help based on previous reviews and her assistance was more than I could've hoped for."

"This place is shaddy. After one month of moving my stuff in they raise my monthly fees 20%. One year later they raise it another 20% Elevator is always broken and there are never any carts that work around."

"Jael provided excellent customer service during my time there, always upbeat and helpful! The facilities are clean and secure, yet access is easy as a customer."

"Jael is a great associate!! She is always friendly and helpful whenever I visit the facility."

"Jael and Jessica are great and take care of all my needs. They are very professional and take good care of the facility."

"The service was excellent!"

"Enjoyed my experience by your staff"

"I intially was referred to Lifestorage by a good friend. I appreciate the extended hours, and the facility is nice and clean. If you're looking for storage make sure to go by this facility."

"Easy access"

"Jessica was the absolute best! Super cool, funny, and professional at the same time. This is definitely the place to rent if you are looking for storage in the southloop."

"This place is disgusting, the filthiest storage Ive ever rented. They never clean the floors, the walls of the elevator are forever greasy, and there is a serious rodent infestation. I had two large units and one of them turned into a latrine for the mouse population. Not only the floor was littered w doo doo, but shelves and boxes. I mean everywhere. I found a dead mouse in each unit. Often there are no carts available. The bathrooms are often locked, and not so clean you would want to use them anyways. The only reason I am giving it two stars and not one is because the women who manage the office are nice."

"Jessica is awesome!! I spoke with Bernard and he advised me that Jessica would assist me. I came and she explained everything because I was unsure of the size I needed. She helped and it was awesome and so was she!!"

"If you are looking for self storage this is the place to go! Jessica and Jael are knowledgeable, super helpful, and very friendly!"

"Jessica is very customer friendly and helpful!"

"It was the est customer service"

"Bernard is Special he kept a smile on my face."

"Bernard is crazy! Lol"

"This facility suited my needs perfectly, Jessica is outstanding, I would reccomend this facility to anyone in need of storage, see Jessica, she is a gem!"

"The Manager Jessica is the best! She is very helpful and makes the moving process simple! Anyone looking for storage should call her!"

"Best experience ever. Thanks Jessica. You Rock!!!"

"Aisles in storage well lit and uncluttered. Staff Jessica at times helpful. Jael uncooperative, insolent and officious."

"Karl and Jessica are fabulous, they go above and beyond for me every time I come. I appreciate their extremely high level of professionalism in conjunction with friendliness!! Come see them and enjoy a fantastic storage experience!!"

"Jessica was extremely helpful and made my moving in experience very delightful. Thanks for the great customer service!!!! She's very good at her job!!"

"Jessica was fantastic! Five stars! She was extremely helpful in finding a new unit and walking me through process! The Best!"

"Jessica's services has always been excellent. She's a true professional."

"Jessica is a joy and was very helpful and offered great customer service!"

"Great facility, really clean, helpful staff!"

"If your looking for storage life storage is the place to go the manager Jessica was amazing she made the process easy and fun and it was quick"

"The ladies at State Street are the absolute best! This is what customer service should be. They were knowledgeable, kind, and assisted me with all of my storage needs. I highly recommend this location to anyone in the Southloop and surrounding areas."

"Service agent and the front door was incredibly helpful and kind. I wish I remembered her name but she works at your S State Street Chicago location. The facility was clean and tidy."

"Jael's customer service is great. Anytime I'm at the facility she is help and friendly. I recommend this place to my family and friends."

"Jessica was very helpful and her customer service was amazing!!"

"Jessica and Jael are fabulous. They take care of all my storage needs. I reccomend Life storage to any of my family and friends."

"Great people working there"

"Jessica is outstanding! Great customer service!"

"Jena and the staff were amazing and incredibly helpful. I really appreciate their assistance and work everyday."

"Please don't raise your rates"

"I was very impressed of the premises. A very secure location. I can't think of anything else to add."

"I was with lifestorage before and that's what made me return. Jessica is truly awesome at all that she does there all by herself. I've also recommended lifestorage to friends and family . Thank you"

"This was my first storage experience, and I was very impressed. Staff were extremely friendly and welcoming and made the process very easy. Facilities were neat, and felt very secure. Thanks!"

"Extremely pleased with how the storage facility is being managed. "

"We had a excellent experience. Facility was clean and staff professional. A+++ rting"

" Just continue to do what you are doing."

"The representatives were very attentive and helped me a lot "

"The two ladies that work at the facility I use on South State street are incredible. They went above and beyond for me and I really can not say enough kind things about them. I was going through an extremely stressful time and they made everything calm, easy and painless. They really made, what is normally overwhelming, easy peasy."

"I have been here for 3 years and your company was fantastic keeping my items safe and secure. I had no issues and I have been very happy with your service. I wish I could use you in Florida where I am moving too. Thank you"

"I got what i wanted but not that im happy with the rate of space i can move to another company for equal rate more space closer to my home."

"Very helpful "

"Superior Customer Service"

"We rarely go into the office during a visit but staff is helpful when we do if present. Carts are not kept in well functioning order and could use some smaller carts."

"I wish I knew more about online requests, payment or change of address information."

"Exceptional service orverall"

"Everyone have been helpful in all situations. Thank you. "