Self Storage Units near Near South Side in Chicago, IL 60616

"Don't touch your phone or answer emails while on their property. They will kick you off thinking you are filming."

"Have used their facility since 2017. Clean and safe"

"If you need moving supplies stop by state st! Great Customer Service!!!!! Thanks Michelle"

"Love it"

"Jessica is such a wonder spirit to be serviced when i come into the store. She is wonderful!"

"Jessica is a beast!!"

"Office ladies were incredibly friendly and helpful. Thanks y’all!!!"

"Jessica was very insightful , understanding , knowledgeable, sincere and patient. She made me feel extremely comfortable with patroning this establishment. I must also say I will also i will recommend other individuals that I interact with. Thank you for the great service."

"I don't even want to give them one star! I will tell everyone I know NOT to use Life Storage because it is not geared for customers. This is not my 1st situation with this company that has shown me that they do not care about their customers, they just care about the $$$. My latest situation I was late with my payment for about a week and they had the nerve to put a lock on my unit, of course I didn't know this and I had made a payment before leaving work to come here for a wasted trip! I've dealt with other storage companies and I could be almost a month late and they would not put a lock on and do not get me started on how horrible they treated their customers during this pandemic, not caring if people of out of work,  they would never refund a late fee.  Public storage really stepped up during the pandemic,  carrying about customers needs,  even refunding more than one months late fees."

"Got Covid and was obviously busy with a child in the ER so payment was late. They charged $20 on a $31 rental and a $4.95 payment fee. Outrageous not worth it!!! I'll be moving out to a rental with better amenities and a heart. Should I have came in and paid with COVID?"

"Jessica is the absolute best!!!"

"Jessica was fantastic, she helped me quickly and super kindly. Thank you to her so much"

"Friendly customer services there I enjoy the hospitality that they present"

"The team at Life South Loop is amazing! Jessica and Michelle are “The Dream Team”. They made my day in where I was anxious in the process to store my items, but they made everything easy as apple pie! Use Life Storage as you storage option!!!!"

"Great service! Jessica was a wonderful help. Easy in and out and very easy to get to!"

"Excellent customer service, I highly recommend this location. Jessica and Michelle are great and have helped my family with all their storage needs."

"Great experience"

"Michelle and Jessica were awesome. Very helpful."

"Great customer service! Stop by State St. for all your storage/Moving supplies needs."

"Jessica is a great and courteous worker she helped me out to the fullest"

"They will rise the price untill you move out. Then they will put you into collections for rent after you moved out. It will hit your credit and will cost 2000$ of unfair collections practices.  Your stuff will be moldy for the unit. And will be better off burning the stuff and never ever putting your stuff into storage."

"Life storage sucks first time using one bad experience  I had no idea what would happen to all my things I was moving back home to by family and gave up my apartment so I had put my things in life storage unit   everything was ok until my things got ruin by dirt and spider webs dirt had cover all my things got on boxes got on what ever I had in there how this happened  is because when the wind blew is blew off that dirt underneath the  storage unit  and  it was nothing I could bring home with me so I just left everything right there  loss because I didn't  have no more needs for my  things when I so everything covered in dirt dust so  that was the end for me never had another storage unit since"

"Great customer service, very Friendly staff"

"Jessica was extremely helpful and insightful, and was able to accommodate me last minute."

"Great experience! Kind and professional staff. Jessica was a gem! If you need storage go to LifeStorage on State Street! You will not disappointed."

"Great customer service!"

"Great customer service!!! Came to pay my grandmother storage bill and Michelle was very welcoming! Thanks for the fast and friendly customer service! If you need storage stop by life storage on state street!!!"

"Great customer service! Thanks Michelle!!"

"The ladies on state street our awesome been storing here for three years now and the staff is very welcoming. Stop by state street for all your storage needs!"

"Great customer service!! If you need storage stop by state street!!!"

"This location is phenomenal! The ladies here are so nice and helpful. They showed me multiple storage options and I found one that suited me perfectly. Jessica and Michelle are such great ladies and quite knowledgeable. Choose this location for all your storage needs."

"Very well run"

"Good peoples"

"Excellent customer service!! Thanks!!! Michelle & Jessica 👍🏽👍🏽👍🏽👍🏽👍🏽"

"Always clean building Ladies do a great job"

"We live storing with Life"

"Fantastic store and team"

"Best customer service I’ve had in a while. They have all the packing supplies you need. Thanks Michelle!!!!!"

"We have never rented a storage space before and the service here is amazing!! Jessica was so accommodating and welcoming. She helped us with everything and even got us a discount we wouldn't have otherwise known about. She was absolutely amazing!! Would highly recommend renting from them. Everyone was so nice!"

"The absolute most enjoyable time I've had in a storage facility. First time renter. Jessica was friendly, chatty, and informative. So many good feels here! Thank God for her!"

"If your looking for storage stop by state street best customer service!!!! Michelle was GREAT!!!!"

"Jessica is the reason I went ahead and reserved my unit today. She was very thorough and pleasant. I had checked with other companies but she made me go no further. She is an asset to the company. I will tell others where to rent their unit."

"Jessica was very helpful, got me in and out quick"

"Love this location! Jessica and Michelle are always the sweetest and provide the best customer service!"

"The manager Jessica is great. I was looking at a competitor but after walking into the office and receiving such amazing customer service, my family decided to stay here. She was very knowledgeable and patient as we had many questions and wanted to get the best deal. Thank you again Jessica, life storage has a gem on their hands."

"Jessica is the reason I continue to rent! LS is the way to go!"

"Wonderful and clean! Jessica is awesome! Very professional."

"OMG, Jessica was the absolute best! She took her time to assist me with setting up my online account. I am now set up for Auto Debt which relieves the stress of having to pay over the phone or visit the office."

"I’ve had my rate be increased monthly, I’m on auto post and every month I’m paying a higher fee??!!! They sent a letter saying due to demand they increased my storage cost, and monthly they keep doing it! In the middle of a pandemic with a tight economy I can’t chose between storage and lights!! This is unfair and RIDICULOUS! I can see if I signed up to pay the amount but to increase at your will is WRONG!"

"Great Customer Service!!!! I will definitely recommend for storage and moving supplies. Thanks Michelle you rock!!! 👍🏽👍🏽👍🏽👍🏽👍🏽"

"Michelle was awesome. Thanks for the great customer service!! If you need storage or moving supplies see Michelle on state street!!!"

"Great experience!"

"Love it"

"Michelle was great!!! Thanks for your help. 👍🏽👍🏽👍🏽👍🏽👍🏽 If you need storage go see Michelle on state street"

"Michelle has excellent customer service she answered all my questions and gave good suggestion. Will definitely come back. Thanks Michelle"

"Jessica gives excellent customer service. She is very helpful and always pleasant."

"Jessica was excellent! She was very helpful and quick to answer all of my questions to secure a storage space."

"Outstanding services two thumbs up!!!👍👍🌟🌟🌟"

"My time here was easy didn’t have any trouble wit customer services or getting into my storage I would recommend to anyone"

"Jessica is a treasure! She handles all my requests with ease and professionalism. Looking forward to renting additional units."

"I love this place!! Jessica is amazing! So kind and extremely helpful. Appreciate all of her assistance every time I come to my unit. This keeps me doing business with life storage. Thank you!!"

"Great prices,well lite & nice service"

"Jessica was very professional and helpful"

"Jessica is cery professional very nice and polite"

"Great Customer Service!!! Thanks Michelle."

"Jessica is freaking awesome! After being super stressed with my move, she assisted in keeping me focused with the task at hand. I highly recommend this facility if you are in need of storage."

"Jessica and the staff are great! Clean and secure storage. We moved out but would use them again in a heartbeat."

"Jessica was so helpful. I was able to rent our space online and when I arrived everything was all set up for us to get into the space. There were carts at the door so It was easy to unload our stuff. I haven’t seeing a storage company with better security before."

"Jessicas amazing and found a great rate for my storage unit"

"Jessica was awesome! She was so extremely helpful in managing my storage needs. She was the ultimate problem solver and worked with me figure out the best storage solutions! I enjoyed working with her and I'll always use life storage!"

"Jessica was great signing me up very professional and friendly. I highly recommend"

"I don't know about that."

"The customer service was always great and they kept the facilities clean."

"Michelle needs a raise! She's awesome!!"

"Jessica was outstanding, pleasant, and precise."

"Jessica helped me on site at Life Storage South Loop. She made my renting experience easy and quick... and she was so pleasant. Highly recommend to anyone looking for storage."

"Jessica is awesome! Right from the start, she was easy and fun to work with. She was very sweet and she explained everything thoroughly. Definitely someone who makes you feel welcome when coming into the store. Thanks Jessica! Keep it up girl :)"

"The manager, Jessica, was great! She was funny, and very helpful. We called ahead they were nice enough to hold a storage for us until we got to Chicago. The prices are good as well!"

"Jessica at life storage on state street is amazing. She has been such a big help with getting me situated into my storage unit and making things as easy as possible during these tough times. I definitely recommend this location. Thanks Jessica!!! And god bless you!"

"Very nice for the price"

"Abysmal when it comes to customer service. I'm an "essential worker" due to COVID-19; a travel nurse, who typically works 3P- 3A, or 3P-7A, I don't have much time for accessing my things due to the narrow access hours offered by Life Storage. That's a small problem that could have been addressed by honoring my request for open access to an "essential worker" who is working or sleeping the only time Life Storage makes available. This is a do able request that other storage facilities readily avail. The big problem is Life Storage will not consider so small a customer courtesy, and when I called around 2:36PM the smart mouth Pam had the nerve to say, "Well your awake now." That kind of rudeness just heaps hardship on a person visiting NH in order to help during the worse humanitarian health crises anyone alive has ever seen. Uncalled for, as is the response to the request. Moving to a facility that did say yes. "Bye Felicia" Life Storage."

"The store manager Jessica was so sweet greeting us! She was extremely generous and understanding with my booking and helped me get my belongings into my unit in an orderly manner. Will definitely be using Life Storage again !!"

"Customer since 2011. The staff (Manager-Jessica) and the convenient location continue to keep me a loyal customer. Only complaint is the rental increases annually. I wish they had a discount program for long term customers."

"The ladies at State Street are AWESOME! As a walk in I was unsure if they would be able to assist me with the size I needed/door. They went above and beyond to make sure I had the appropriate accommodations. I highly recommend this facility to anyone in need of storage."

"This was the least expensive storage facility in my area and you get what you pay for. I suggest obtaining personal property insurance to cover loss of or damage to your belongings."

"The girls on state street are wonderful!!!!! Thanks for the help. If you guys need moving supplies or storage come see them!!! JESSICA AND MICHELLE ROCK!!!"

"Jessica at 24th&State displays exceptional customer service and is the epitome of who I would like to represent my business. She was patient and took time to answer all of questions. She is a great frontline person and face to represent LifeStorage."

"Jessica was very nice and helpful. Very polite and gave detail information regarding the storage process."

"I love this place! The location is convenient and the staff is absolutely awesome! If you are looking for storage in the South Loop, this is the place!"

"The service is great! I have zero complaints , the ladies at the facility are very courteous and friendly."

"I was renting out a unit for over 6 years and not once have I had a bad experience. They are beyond courteous and its amazing that they can keep that up all this time as a business and company. Even people who rent here are so nice! Jessica is the sweetest person to ever deal with along with Michelle. They really go above and beyond which is sadly rare in companies these days. If youre looking for a storage place, this is it! Look no further"

"Jessica, the manager was very patient with accommodating my expanding storage needs during a move. She provided a thorough explanation of the insurance, too."

"Clean and safe"

"Jessica provided awesome service, very helpful with providing LS info. I recommend giving her a visit!"

"Just a standard place to put ur belongs"

"Price is affordable but needs alot of interior preventative maintenance. Too much work for small staff. Maintenance and janitor needed"

"Life storage on state is awful. The elevator has been out for over a month and they have no updates. I will be getting out soon."

"This location is very clean and the staff is very efficient. Michelle was WONDERFUL she helped with my items because the elevator was out, her customer service is exceptional. Definitely recommending this location to friends and family."

"Michelle was very helpful!!! Love this place!!"

"I would store here again and again. For almost 2 years, ALL of my items were safe and secure. I was even shocked myself because I never did a self-check over those 2 years. Excellent Service!!!"

"I have been a storage unit owner with LifeStorage on State Street for 2 years and love it. I just got another unit and the LifeStorage staff have been so friendly and helpful. Jessica showed me all my unit options and was very accommodating to my requests. I highly recommend LifeStorage on State Street!"

"The person who help me (Jessica). She was very helpful and detailed.= I really appreciated her professionalism. Thank you for the Great service."

"I truly enjoy my storage. Every one here is very professional and nice.I never leave feeling like my experience was bad.Please keep up the Good work! Your agent Jessica seems to be the one I've encountered the most. This could be due to my work schedule. But;those whom I spoke to: Like Michelle was great also."

"Although almost convenient if you live in th south Loop, rental pricing is in line with its location. Staff there tends to be arrogant and unhelpful. One positive is indoor loading dock for one vehicle."

"Michelle was wonderful, she helped me pick all my packing supplies and also gave me information on storage!!! Will definitely recommend you rock girl!!!!!!"

"I had a wonderful experience. Jessica was very helpful to me in my time of emergency. I definitely recommend LifeStorage. Nice location!"

"Checked out with Jessica very professional :"

"Good access hour clean facility"

"Horrible experience!! This place is over priced and to top it all off the freight elevator has been broken for over a month. My movers had to move heavy furniture down an entire flight of stairs. What a nightmare...I don't recommend"

"Life Storage was recommended to me by a friend. I had a really great experience at Life Storage on State Street. I had the pleasure of working with Michelle. Michelle was super friendly, extremely helpful, and informative. I'll also be recommending Life Storage on State Street."

"Worst Experience Ever, Street Entrance Closed off, Spoke with Manager before renting, manager never stated Street was blocked or closed off... inclusive was told that they had a loading Bay...that's not even working and all the way on in the front of the building. Rear dropping off is small and inconvenient. Made me buy a lock and finding out I had one refused to refund me the money. There are return policies in effect that allow me to return and manahy still refused. Their policy on insurance states it's not needed or required bin the contract but manager forces you to get it or you cannot rent which goes against their policy. In addition their facility has traces of rodent feces. Never agay I'll take my business over to another storage location"

"Michelle and Jessica are generous and kind and any other complimentary word you can think of! I recommend anyone looking for storage to go to LifeStorage and ask for Michelle and Jessica."

"Jessica is awesome! Very easy to speak with and get answers from. Great customer service =O<þ"

"The process was very easy and the people are very helpful!"

"Love this place. Clean and safe."

"Jessica and Michelle were excellent. Very helpful need more like them"

"If you are in need of storage go see Jessica and Michelle at State Street! Easy, quick and efficient service!"

"Jessica and Michelle were very helpful to me when I closed out my storage unit. I will use Life Storage again in the future and will recommend it to my friends and family."

"Michelle had Great customer service. Very nice..."

"Life Storage has been amazing to work with. Jessica made the process so seamless and simple and they always helped with questions and anything additional! If will trust them for any and all future storage needs!"

"Jessica and Michelle are fabulous to work with!! So helpful with the move in and out!"

"Jessica is a fabulous manager for the 3 years I've been there!!! :) Great service and great experience there! Thank you so much Jess!!! :)"

"Omg! Who would have thought signing up for storage would be this fun?! The manager Jessica is a true rockstar! She made the process simple and easy from what started as an extremely stressful day, and for that I am truly grateful!"

"Michelle and Jessica were great!!They gave me a walk threw of the facility which was nice and clean and gave me great information to leave with.....GREAT STAFF!!! Will definitely recommend =
=
=
"

"Stay away from this storage facility! Why? See the attached photo! At first they didn't want me to change storage units they just want to give me plastic to cover my stuff! So nice of them right. They all of a sudden care about my stuff, they don't want it wet. AFTER THE FACT! When I insisted that I want another storage unit they gave me one. It was a waste of my evening moving all my stuff to a different unit! But even when my time was already wasted moving all my stuff the lady at the desk stopped me from moving my stuff because i need to sign some papers and because they close at 6pm. So it's okay that my time was wasted moving but you need to leave at 6 so you need to stop and rush me to sign papers. I applaud this facility! It is the closest one to my apartment so I have no choice right now and I don't have time to look around just yet. But I will find a new storage unit soon!"

"Jessica is awesome and her service was great. I appreciate the help. Thank you!"

"I was very pleased overall but my only complaint is that the entry codes were not working for a WEEK, causing me challenges to enter my unit when I was trying to move out. I find it hard to believe that the codes were down for that long; it should have been fixed much sooner."

"Jessica and Michelle.... Helped me out so much treated me great and showed me around very well"