Self Storage Units near Chicago in Mokena, IL, 60448

"I was overjoyed today when I got to my storage unit. I was luck to find an open unit next to mine, that I could use to finally close a unit 2 hours away, where I used to live. Starlyne was happy to assist me in my 2nd unit. Thank you for your help. Nothing like being at the right time at the right place."

"Starlyne was great helped me out with insurance issue."

"Excellent service! Alyce Jordan was so personable and informative! A definite asset to life storage! Deserves a raise!"

"Great service. I had a issue with my bill and the problem was quickly solved thanks to Starlene. Thank you"

"Both Starlyne and Alice were very helpful on the two occasions we stopped in."

"I've been to several Storage facilities but this particular one was different. My first encounter with the Mokena facility was a warm and welcoming experience. The first young lady I met by the name of Starling was very cortual and welcoming. The next young lady I met by the name of Alice was just as nice like sugar and spice. She was open and understanding as if I had been knowing her for years. She helped me with the concerns I had and made my experience very welcoming as well as was Starting. I would recommend this facility in a heartbeat. If you need a storage facility right away, they will find a way to help you."

"Starlyne was very helpful in completing the paperwork and inspection of the unit!"

"Starlyne was the absolute BEST ! I had to move out due to water leaking in my unit and it was a HEADACHE but man oh man was she a sweetheart and fought for me and really did everything in her power to help me! I wish there were more people like her in this world (:"

"Clean place with very friendly staff."

"Starlyne was amazing! So personable and kind!"

"Starlynn was excellent"

"The person helping me with my contract was very pleasant and shared all the information I need in an easy and simple way."

"Alice was wonderful"

"Starlyne is great. I recommend this location thanks for excellent customer 3"

"Starlyne was super helpful and showed us a couple units without hesitation. She was super nice and helpful!"

"Starlyne was the most generous and helpful person I’ve ever come across. She’s saved us a lot of money and gave us the best advise. Highly recommend her services!!"

"Alice at Life Storage in Mokena absolutely rocks. We had issues with renting our unit through the app and she made sure that we got what we needed and everything was correct."

"Starlynne was so helpful and her personality is so engaging!!"

"Starlyne was extremely helpful!!"

"Get place to deal with on storage and manger great to deal with!!!!! Highly recommend!!"

"Alyce was so nice and very helpful. If you need a storage unit I recommend you come here."

"Fantastic customer service"

"Fantastic service"

"Excellent service and very clear with instructions."

"Excellent choice for your items to be stored. StarLyne's customer service was Excellent as well."

"StarLyne is an amazing salesperson, ver helpful and polite. I’d recommend the Tinley Park storage anytime."

"Starlyne was extremely helpful and answered all my questions. The building are clean and well lit also."

"Was not a good place had a truck reservation got there late and give the truck to someone else was not right"

"When I first started using this facility I was very pleased with it. However, once it was taken over by new owners it was nothing but frustration. 1st they changed the payment due dates then increased the rates. The 1st rate increase was understandable, but then it became a regular thing. 1st it was annually, now it's happening at least 2 times a year. When I started renting at this facility I was paying almost $90 a month now I'm paying almost $300 month! It's insanity! How are people expected to afford these outrageous rates especially in this economy? God forbid if you're late, then they add on an extra 20% in late fees. Then if you ask to change your payment date to different date to accommodate you so that you CAN make your payment on time, they want to charge you for that too, almost $130! If I had known then what I know now, I would have never chosen this facility to rent from. I do NOT recommend this company for your storage needs. Seek more affordable, better options."

"Great customer service"

"Extremely expensive, no refunds given for rental when closed only a few days into the month. Very unfriendly customer service from Mokena location and the area manager! Do not recommend!"

"When I first started using this facility I was very pleased with it. However, once it was taken over by new owners it's been nothing but a disappointed. They are constantly raising the prices. First it was once a year, now it's at least twice a year. Had I known what I know now, I would've never rented space here. I would never recomienda this storage company"

"Best Service ever"

"Great job! The 2 employees in reception were very patient with us as we made our selections"

"Very friendly and helpful. They had the spaces and sizes I needed."

"Starlyne is the best! She is very knowledgeable about all they have to offer and super nice! Super clean place"

"Starlyn was fantastic highly recommend this place worth the money."

"Stopped into Life storage on a short notice and Alyce was amazing! She was very accommodating and super sweet! Super helpful and directed me to an easy and open unit. She greeted me with a smile and helped me out when I was in a pinch. I highly recommend Alyce and Life Storage! Definitely will tell people to come here in Mokena! Thank you again for the amazing help! Highly recommend!"

"Starlyne was Amazing! She had so much patience & helped me get the perfect size unit! Great customer service!"

"Starlyne was very helpfull"

"Alice gave us a tour and a great rate on a storage unit! It's clean and secure."

"One of the best storage facilities around, the service and staff are wonderful."

"I’m very happy with the service here"

"Starlyne was wonderful. She made this experience very pleasant for me and my family. The storage facility is clean and very well kept. I am very happy with my decision to use this Lifestorage unit in Mokena"

"As a life-long Chicagoan and an individual with a tremendous amount of tools and equipment, I have been renting storage units across Chicagoland for years. In my experience, I have found no operation to be as professional, courteous, and hassle-free as Life Storage. More specifically, with regard to location #566 (8531 W. 191st St. in Mokena, Illinois), I feel inclined to publicly extend my most sincerely laudation and appreciation to a member of the administrative team, Starlene D., for her continued assistance and support regarding my three units at that location. Whenever I need assistance (whether it relates to fees, billing, or the rental of an additional unit), I have found Starlene D. to be absolutely invaluable when it comes to navigating the specifics of these agreements and the terms/conditions governing the Life Storage Units. She, alone, is reason enough for me to continue to utilize units at this particular location, and I cannot thank her enough for both her professionalism and the depth of knowledge she has so readily shared with me! Thank you again and again, Starlene!"

"Very friendly and helpful"

"Very helpful and kind staff!!!!"

"Great experience with Alyce and Starlyne would recommend this facility"

"Starla couldn’t have been more kind or helpful. Felt like I made a new friend."

"Great place 👌"

"Best storage facility in town and around and it’s not even close! Great prices, spaces, and helpful staff. MADE IT SO EASY!"

"Excellent Service Alyce and Starlynr ! So friendly and informative! They go above a beyond and we appreciate both of them !!!!!!"

"I was incredibly happy with our experience at Mokena Life Storage. The units were clean and well maintained. The team at this facility were exceptional (upbeat and helpful). For the price, this place was perfect."

"Very easy to work with. Fast response when I lost gate code. When I needed to leave I was in and out in minutes."

"Thank you for a truly splendid experience Miss Jasmine. You never seem to amaze, you are one of the most important reasons I've stored with this company for so long. Stay sweet kiddo"

"Very clean store and friendly staff"

"I have to say the customer service & knowledgeable staff was absolutely exceptional I definitely recommend the Manager Starlyne was so humble I would've never know⭐⭐⭐⭐⭐"

"I found the Personnel to be XP extremely courteous and all my answers were answered quickly and accurately and one of the best experiences I've had with a storage company"

"The staff is amazing, Starlyne was very helpful, pleasant, and knowledgeable of procedures. I highly recommend Life storage Mokena!"

"Great store! Thanks for the help Jasmine!"

"I recommend life storage to anyone who's looking to relocate or just need extra space to put your belongings. The price is very reasonable for the months I got help from Allyce and she was great very attentive answered any questions that I had she made me feel very welcomed."

"Store was very clean and neat! Customer service was great also, very friendly staff will highly recommend."

"thank you for all your help and understanding Jasmine, you're incredible"

"Jasmine you are AMAZING"

"Thank you for being so thorough and patient with me jasmine! You’re great!"

"Very good service from jasmine, will return again."

"very nice i approve 👍"

"Very clean and professional"

"Best place on earth!"

"amazing service, jasmine is the best ‼️"

"Jasmine is 🤩"

"Super nice and informative"

"Thanks for all the help ladies"

"Lovely people lovely place highly recommend"

"Very customer friendly!! Very clean facility!!! My phone calls were very informative and friendly, and when I went into facility, extremely helpful and nice!!! Highly recommend!!"

"Rented with a young lady, Jasmine. Great service, very clean and thorough. Both young lady’s are superb"

"Nice n well kept building"

"Good deal on boxes"

"Great experience"

"I just had to create one of these accounts only so I could tell anyone concerned in storing, this place is where you need to be. More specifically the young lady, Jasmine, who went so far beyond expectations she really put an impact on me. I had to be in the worst situation of my life hands down, this young woman gave me more support through it than anyone and there are not enough words to express my gratitude to her. I HIGHLY recommend this facility to anyone in need of storage. I promise you will not regret it. Jasmine, you are an angel. Thank you for all of your work and time, may you be blessed with happiness"

"Awesome facility even better management jasmin you’re awesome"

"Absolutely shocked at how clean this place is. The wife and I are overjoyed to store at this location! Highly recommend"

"This place continuously raises the rent citing demand; be careful if you are a renter looking for a long term arrangement. In addition, I would read and understand the rental agreement very carefully."

"Lots of storage space, very clean and secure."

"It would have been easier if someone was working like the guy on the phone told me the day before. Once my son in law got ahold of someone on the phone for me it went smoothly."

"I don't store there but sometimes come to buy a box or so for my work. Markila is always nice, professional, and helpful."

"My husband and I have been looking for a facility that we both agreed on for a while. After speaking with Markila at this location on the phone and in person, I was sold! She is incredibly professional, courteous, pleasant, funny, efficient and knowledgeable and knows her job inside and out. I've had such bad experiences while looking for a space and she took away all of my concerns by answering my questions and even anticipating questions that I would have. She is definitely an asset to the company and as customers, we are blessed to be able to make her acquaintance. She is a light and leader in customer service. Keep up the great work!"

"Good place and the young woman who helped us was =L so nice her name is Tammy but the price and location is a plus!!!"

"Excellent Customer Service ==M"

"Helped friends move in. Very clean."

"Great place"

"Went in a couple days ago purchased some boxes. The girls in the office were great. Although I was not interested in storage they gave me information incase at some point that my situation changed."

"Excellent Customer service. Helped friend move"

"We have had such good service with Life Storage at Mokena. The ladies are extremely helpful and understanding. We intended to move out this past weekend to a unit closer to home (we recently moved to the city), and after Family Movers of Chicago kept us waiting for 5 hours before we cancelled, we were given a warm place to wait and use the restroom. Life Storage even helped us choose a reliable moving company, and turned a morning of pure frustration into something productive. The people working here are kind and compassionate and want what is best for their customers. We are sad to leave and appreciate all you have done for us over the years."

"This location have a great team employee, today was my visit and I really had a good business with them both ladys works there makes you really want have a business and I would like to say thank you"

"Very outstanding service"

"Great people"

"I highly recommend this storage facility"

"I love that idea when you’re exiting the gate in the front automatically opens thanks"

"Great service"

"Excellent service"

"My company rents here, office staff always helpfull."

"Everything looks to be in A1 condition. I love the storage area. The person in the office is always professional and helpful."

"Very well kept location"

"We rented a space last week. Tammy helped us and was very kind and helpful. Eased our mind about an open storage space for our RV. I highly recommend this location and Tammy is a valuable asset to the company"

"Tammy and Markila are awesome! They quickly processed my rental contract yet took the time to explain the process, show me the reserved space, and answer any other questions I had. Compared to other storage firms I have used, this location is top notch as far as the appearance of the office, the restroom, and the space I reserved. Tammy and Markila were very professional, friendly, and willing to go the extra mile in making me feel comfortable that my property would be well taken care of. They even returned my phone call in under 60 seconds! Who does that anymore!! Fantastic service! Thank you, Markila and Tammy!"

"The girls in the office were outstanding and very helpful."

"Very friendly staff and helpful."

"Thank you!"

"Very pleasant staff. Come here a couple times a month to buy boxes."

"Store Rep Tammy & Markila are very helpful and professional. Great team. Great space. Great place. Awesome."

"Great Customer Service"

"Very pleasant and professional staff. Always helpful with a smile. We used this facility for almost 2 years and my only regret is that I won't see them regularly anymore. Prices competitive for similar level of storage. If I need storage again, I will return!"

"Facility very close to home and very clean also."

"Vehicle storage is to tight. Prices increase regularly once they have you. But they are close to I80 and allow 24hr access if you park there"

"Love the office very inviting and clean."

"Love this location my friend rents here. Very inviting and clean."

"The management at the Mokena, IL location does an incredible job of helping clients of their facility.  They are very accommodating and Helpful. Emanuel"

"This was the second time I used Life Storage since 2017, Tammy was awesome. Very helpful!"

"Stopped in for some information because I've never stored before. The two ladies in the office were great. They were very informative and answered all my questions before I could ask. I will definitely come back in August when I'm ready to store."

"Great location, great service!"

"Very friendly staff at Mokena. Very clean location by far."

"Left my car their and roads where not salted inside, not the best service around"

"Very convenient location and clean."

"Thinking of renting here very clean storage facility..."

"Awesome experience. Kim C at the counter was extremely helpful and great to work with!"

"Very nice staff and the entire facility is immaculate and well maintained. Highly recommend!!"

"very helpful staff"

"Marklita totaly went out of her way to help our company set up our unit - Much appreciated !"

"Girls where great"

"Did great. Happy customer"

"Markila was always so helpful "

"keep up the good work"

"You are my favorite storage facility out of the3 or4 that I've used."

"Markila, the woman who helped us, was fantastic!"

"Markila is the best! She was pleasant, knowledgeable, very helpful and made the process go smoothly. She's an excellent representative for the company!"

"The lady that works the desk at the Mokena location is awesome. She is congenial and has a sense of humor."

"great place and location, easy in and out."

"very courteous and respectful"

"Made sure it was OK to walk to view the storage spaces."

"Thank You!!"

"I wish all businesses were run like this one. Everyone was very helpful and happily answered all of my many questions. We were greeted when we walked in and it was a very positive experience. Thank you! "

"Very friendly staff helped with all my needs and very nice box selection. also was helpful to use the van free for the first time and plan on using it again in the near future."

" I work right down the street from your location at 191st St. so I drive by it every day."

"Wanted to set up contract, but start using space at a future (2days) date. "

"The cart is very hard to maneuver inside the building. That's the only complaint. "

"The convenience of early & late hours was very helpful."

"I always have a very positive experience The two things that I don't care for are the huge late fee and there is never a trolley cart to put items on. I have gone to three buildings and still never found one"

"Friendly & informative staff!"

"We had difficulties getting our trailer into one of the spots. The woman worker came right out to help. She found us a better spot for our trailer. "

"The lighting in our building is not as bright as it was when we first rented the unit. "

"The place is very well maintained. The associates were excellent each time I had to go to the office for assistance. "

"My experience with the staff was great. All my questions were answered to my satisfaction.The staff was both polite and knowledgeable."