Storage Units near Chicago in Saint Charles, IL, 60174

"It was super easy to rent. Woman In customer service was kind, helpful and patient when I was overwhelmed by my move. Sean in office was super helpful when I lost my keys!!! Everything was clean and easy. Thanks all! Will use here again"

"Este lugar es muy limpio y grande"

"Professional staff and service I like the place easy access from the road also have spots for trailers"

"professional staff and service I like the place easy access from the road also have spots for trailers"

"My partner and I moved out of this facility, but I still wanted to implore people to find somewhere else for storage. We didn’t like this place as it continued to get worse. The rates kept going up at random times and it just became so expensive for a simple outdoor unit. This is also includes with your already high rate, that you will have to shovel around your unit as they don’t completely clear the snow in the winter time for outdoor units. So you will have fun shoveling some snow around the door to your unit while paying a high price every month. I would skip this place. My partner and I are glad we are out of there."

"Shawn is extremely helpful, shares his knowledge, and is personable! See Shawn for all your needs at Life Storage!!! 5 stars!"

"Don’t know why there are so many 5-star reviews here. Didn’t have a good experience when I was here. This place will randomly raise your rate, which is already overpriced, this is on top of not being able to get to your unit in the snow since they don’t clear by the doors I guess. There is also no garbage available to guest which is ridiculous when you are easily paying hundreds of dollars every month."

"I’ve been storing here for years and always have a good experience working with everyone! Thanks!"

"Very professional and friendly."

"Great facility. Very professional and Hannah is always smiling, helpful and a pleasure to work with."

"I highly recommend the St. Charles Life Storage. It is very clean and has very easy access. The manager, Hanna is friendly and helpful. I feel very confident that my items are safely stored."

"Extremely professional, thorough, and friendly right from the start. Starting with the initial booking with Brooke, to then speaking with Hannah at the St. Charles location, I felt at ease, very informed, and confident that I will be well looked after. This was a very stressful time and they made it easy. So refreshing to find people that put "people" first! Thank you so much, Hannah and Brooke!"

"Asst store manager helped me with all my questions and concerns about the property. She made great conversation while we were walking to the unit she was gonna show me. Great personality! Place was nice and clean all the way around."

"I was helped today by Ginger, she was awesome and so helpful. Nothing but professionalism and kindness from this sweet lady! She helped me find what I needed and would recommend this place because of her! 10/10. THANKS GINGER!"

"Ginger was a great help! Very happy with my experience."

"We had a great experience! Kind staff, immaculate property. Prices are fair. It was a great choice for us!"

"Limited access hours, price has increased since signup last year and unhelpful management."

"Sean suggested the right size for my needs so I didn't overpay for space I didn't need."

"i went to several storage places looking for the best deal and found it with Life Storage in St Charles. Very clean and pleasant atmosphere. Highly recommend"

"Sean and the team at LifeStorage in St. Charles, IL have been really great. They really care about their customers and genuinely try to help find the right space etc. They are also very proactive and return calls promptly too. Uncommon to see this type of caring and customer service these days. Thank you Sean and team!"

"Seem like lot of excellent reviews wish I could do the same .. Very disappointed with the customer service"

"Great place - nice people"

"clean secure home for my Mustang convertible"

"Sean, was very professional with me showing me around Life Storage .He even came up with an idea I could use in the future."

"Sean works at 2 locations and is extremely helpful. Definitely contact him for all your storage needs. Life Storage is great!"

"Very clean and helpful staff =M"

"Love this place I have moved 2 other times and I honestly have never had my experience with a storage place not only be easy to obtain online but be user friendly as well as staff friendly. Thank you =B"

"Ongoing rental rate for online rental reservation is a lie! Dont do it! I've been a customer for almost a year here with the "(on going)" rate and just had my rent raised its outrageous. I told them there was tons of snow in front of every storage unit and they said they would not call the snow removal crew back out to correct the mistake"

"Dave, the manager, was beyond kind and helpful. When I hesitated to walk to see a unit, because of an injury, he picked up on it and went out of his way to load boxes, get doors and help me see a unit close to the office. This attitude of care and genuine service didn't happen only the first time I visited, it has been consistent every time. In addition, I was very impressed with the perfect cleanliness of the halls, the units and the office. The best, though was Dave!"

"Sean is an effective manager. He has gone out of his way to be helpful."

"Dave was very knowledgeable about the whole rental process. He took the time to explain everything and was very friendly! The place was very clean and the storage space we rented is perfect! I highly recommend renting from them!"

"Just rented a unit and a van. Customer service was wonderful. Everything is so clean. 10/10 would recommend."

"Convenient location. Reasonable fees. Friendly service."

"Nice size facility when the expansion is done much better"

"While the place is good for storage, Sean was too busy to help. Unable to find my keys, he greeted me w a lackluster can i help you after not saying anything and looking at me. Explained my situation and said it would cost $40 but he couldnt do it then for he was leaving at 5:00 (when they close), apparently he said it takes 20 minutes to grind the key down. Whatever. Make sure if you need something from this place you dont do it close to closing, never mind helping out a customer or staying an extra 5 minutes past your shift. Shame on you."

"Dave Cole was the person who helped me today. Very nice and professional. At the same time friendly and quick. He got me what I needed within 10 minutes and I was out of there quick. He even swept the floor himself, even though it wasn't that bad. I also think it is a very good deal compared to other storage places around."

"We have used multiple Life Storage locations and they were both great!"

"Excellent storage experience. Great customer service. I really like the auto pay option. Super simple to use the storage space and I feel my storage is secure. Overall, a fantastic experience!!!!"

"Had To Find Storage For My Car Super Fast. Sean Manager Made The Process Quick And Easy. Feel Super Safe Storing My Car At Life Storage."

"Great secure facility! Wonderful customer service!! Highly recommend"

"Sean is awesome... totally helped us with a transfer to a larger unit  great, quick, responsive customer service."

"They were exactly what I was looking for. Close to home, fair prices and a very friendly staff. I would use them again."

"Great service, great prices, and amazing customer service. Dave was a great help. Thank you!"

"Very clean facility with very freindly staff. I take advantage of all the moving supplies they keep on hand too. ;-)"

"Every person we talked to are very helpful. Dave was very nice and helped us out. Very friendly and helpful staff. Will definitely recommend this place."

"Dave was very helpful."