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Storage Units near Chicago in Elgin, IL, 60123

Life Storage - Elgin

450 Airport Rd Elgin, IL 60123

  • Climate Controlled
  • 24/7 Surveillance
  • Extended Access Hours
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  • *Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.

Customer Reviews - Life Storage #560, Elgin

We at Life Storage want to maintain the best storage facilities in Elgin, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 5.0 out of 5 stars Sam Creadon (on Google) at Life Storage, Elgin, IL (#560)

"I needed help securing a unit for one of my customers on VERY short notice. Krystle was able to get me on the right track in a matter of minutes and I was able to move stuff into storage for my customer that afternoon. She was so extremely helpful and I was able to help my customer in a huge way during an incredibly stressful situation. Thank you Krystle I can’t thank you enough!!!!"

November 16, 2021
Rated 5.0 out of 5 stars ceproplayer7 (on Google) at Life Storage, Elgin, IL (#560)

"Loved my experience at this location! Immediately when I walked I was greeted by a friendly staff member and was shown different storage units. She was very helpful in answering all my questions and providing me with useful information. She helped me prepare for my unit and any products that may help with my move. This facility has easy in and out access, temp controlled, AND pest/bug free!! I feel safe when I enter and leave the building and love their security camera footage. Wouldn't want my stuff stored anywhere else!"

November 08, 2021
Rated 5.0 out of 5 stars Big Irv (on Google) at Life Storage, Elgin, IL (#560)

"Great staff"

November 06, 2021
Rated 5.0 out of 5 stars ignescentmusic (on Google) at Life Storage, Elgin, IL (#560)

"Life Storage was a great help to us for storage. I'd highly recommend them. - Tim Benson"

November 06, 2021
Rated 5.0 out of 5 stars Tony Berry (on Google) at Life Storage, Elgin, IL (#560)

"Outstanding service! Krystle & Jennifer are very personable. They helped make what could have been a stressful life event very palatable. Storage units were clean and easy to use. Would highly recommend!!"

November 04, 2021
Rated 5.0 out of 5 stars Natasha Besson (on Google) at Life Storage, Elgin, IL (#560)

"Temperature control units. Small and biig ones. Large 0ne is upgraded 20 by 20 Building gad public restroom. Moving boxes and supplies. Car storage outside and inside. Business units. Its running 15% off now."

October 31, 2021
Rated 5.0 out of 5 stars Christian Sass (sastian) (on Google) at Life Storage, Elgin, IL (#560)

"Jennifer was amazing and helping us move into our unit and has always been there to answer all of our questions! We love her"

October 29, 2021
Rated 5.0 out of 5 stars miriam harraz (on Google) at Life Storage, Elgin, IL (#560)

"Jennifer and Krystal are absolutely amazing! They are great truly, they are very helpful and help you with anything you may need, the storage area is very clean, I highly recommend you use this storage you will not be disappointed!!"

October 29, 2021
Rated 4.0 out of 5 stars Mike Slavens (on Google) at Life Storage, Elgin, IL (#560)

"30x15 storage area, has a divider on the floor that was a trip hazard, loading and unloading. Other than that good experience"

October 23, 2021
Rated 5.0 out of 5 stars Ben Linder (on Google) at Life Storage, Elgin, IL (#560)

"Jennifer and Crystal made the entire process seem-less and enjoyable. All while providing professional assistance and with a great attitude. 10/10, would recommend to anyone that has had a bad experience with other storage companies."

October 21, 2021
Rated 5.0 out of 5 stars Nasira Haddad (on Google) at Life Storage, Elgin, IL (#560)

"Krystal was an amazing help! very knowledgeable and accommodating. Went above and beyond to meet my needs! Very professional and kind!"

October 18, 2021
Rated 5.0 out of 5 stars stanley griggs (on Google) at Life Storage, Elgin, IL (#560)

"Staff was helpful and courteous! Easy access!"

October 13, 2021
Rated 5.0 out of 5 stars Jessica Bear (on Google) at Life Storage, Elgin, IL (#560)

"Jennifer is amazing! She is very nice and informative. Best customer service I’ve had in a while."

October 10, 2021
Rated 5.0 out of 5 stars Nathan Young (on Google) at Life Storage, Elgin, IL (#560)

"Wonderful experience!"

October 09, 2021
Rated 5.0 out of 5 stars Hope Lynn (on Google) at Life Storage, Elgin, IL (#560)

"Wonderful!"

October 08, 2021
Rated 5.0 out of 5 stars Jennifer Benson (Ignescent) (on Google) at Life Storage, Elgin, IL (#560)

"Jennifer Clayton was very helpful to us. Went over and above. Highly recommend storing your items at Life Storage."

September 22, 2021
Rated 5.0 out of 5 stars Sandy T (on Google) at Life Storage, Elgin, IL (#560)

"Awesome management, Krystle was very helpful and answered all of our questions. Also! Life Storage provides a FREE moving truck for new customers!!! Felt easy/comfortable to drive and maneuver. Definitely glad we came here. It's a nice and clean facility, not to mention a great place and location. Very happy. 😊"

September 15, 2021
Rated 5.0 out of 5 stars William Ferrari (on Google) at Life Storage, Elgin, IL (#560)

"Very clean storage facility."

September 07, 2021
Rated 5.0 out of 5 stars Jose Salazar (on Google) at Life Storage, Elgin, IL (#560)

"Krystle was great! Very helpful and informative."

August 27, 2021
Rated 5.0 out of 5 stars Cathy Olcott (on Google) at Life Storage, Elgin, IL (#560)

"Krystle did the best job I've ever seen. She is very helpful kind and funny. She is very professional and helped in every way. thank you for your advise."

August 26, 2021
Rated 5.0 out of 5 stars Tim Benson (on Google) at Life Storage, Elgin, IL (#560)

"Jessica was very kind and helpful in assisting me with my van rental. Awesome facility"

August 25, 2021
Rated 5.0 out of 5 stars Franklin Black (on Google) at Life Storage, Elgin, IL (#560)

"Beautiful place and great staff"

August 16, 2021
Rated 5.0 out of 5 stars Warren Chonko (on Google) at Life Storage, Elgin, IL (#560)

"Krystle is awesome and has a great personality.."

August 14, 2021
Rated 5.0 out of 5 stars Aero _ (on Google) at Life Storage, Elgin, IL (#560)

"Krystle Geyer was wonderful in assisting me find a perfect storage room and a perfect deal that fit my budget. Cheap rental vans and very well priced storage rooms. Would recommend highly!"

August 11, 2021
Rated 5.0 out of 5 stars Bill Ciccione (on Google) at Life Storage, Elgin, IL (#560)

"Krystle at the Elgin facility is awesome! Very friendly and answered all our questions."

August 04, 2021
Rated 5.0 out of 5 stars Hector Aguirre (on Google) at Life Storage, Elgin, IL (#560)

"Great place, although I personally haven’t used their storage facility, I can say their office suites and staff are amazing. The Manager, Krys has been incredibly friendly and professional. I would recommend this facility to anyone looking for an office space in the Elgin area."

July 28, 2021
Rated 5.0 out of 5 stars Denisha Phillips (on Google) at Life Storage, Elgin, IL (#560)

"Awesome customer service Krystle is the best. This location has a very clean well kept facility. Most definitely recommend this location."

July 24, 2021
Rated 5.0 out of 5 stars john hartman (on Google) at Life Storage, Elgin, IL (#560)

"Krystle was awesome during my auction pick up. I will definitely be back again."

July 24, 2021
Rated 5.0 out of 5 stars Cynthia Pagano (on Google) at Life Storage, Elgin, IL (#560)

"Thank you to the kind-hearted manager Krys and Life Storage for the generous donation of sanitizer. Our faculty and staff are truly grateful."

July 22, 2021
Rated 5.0 out of 5 stars jon sosa (on Google) at Life Storage, Elgin, IL (#560)

"This is by far the best storage facility experience I've ever had!!! Krystle hooked it up worth a great deal and even better customer service!!! 10 Stars!!!"

July 20, 2021
Rated 5.0 out of 5 stars Louise Cechowski (on Google) at Life Storage, Elgin, IL (#560)

"Wonderful place. Great staff. Very helpful. Helped our school district by gifting 100 cases of sanitizer. Krys was extremely helpful and friendly. Thank you so much for the this great experience"

July 16, 2021
Rated 5.0 out of 5 stars Sarah Manrique (on Google) at Life Storage, Elgin, IL (#560)

"Super friendly Staff! Everything appeared to be so clean. I was extremely nervous getting a storage unit just with all the bad things heard about them, but I felt such as ease with how professional the staff was even though it was a one woman show that day!"

July 09, 2021
Rated 5.0 out of 5 stars Alex R. (on Yelp) at Life Storage, Elgin, IL (#560)

"Very friendly people at this storage facility."

June 30, 2021
Rated 5.0 out of 5 stars Diego Bojaca (on Google) at Life Storage, Elgin, IL (#560)

"Professional, Amazing and just awesome!! Thank Jennifer and Krystle!!"

June 29, 2021
Rated 5.0 out of 5 stars Juan Marquina (on Google) at Life Storage, Elgin, IL (#560)

"Great service Jennifer and krystle"

June 26, 2021
Rated 5.0 out of 5 stars Plum K. (on Yelp) at Life Storage, Elgin, IL (#560)

"Krystle and Jennifer were very helpful."

June 23, 2021
Rated 5.0 out of 5 stars Jesse Doescher (on Google) at Life Storage, Elgin, IL (#560)

"Great place. Krystle Geyer is always very professional, helpful, and courteous. Anytime I have questions or need help she’s always there."

June 08, 2021
Rated 5.0 out of 5 stars John Henry Begley (on Google) at Life Storage, Elgin, IL (#560)

"That manager is beyond amazing and can I say Gorgeous 😍😍. A great storage place! Wouldn’t recommend any other place."

June 04, 2021
Rated 5.0 out of 5 stars Cj Mandile (on Google) at Life Storage, Elgin, IL (#560)

"Jennifer, helped explain the rules and pricing for this storage facility and overall helped me learn the ropes"

May 28, 2021
Rated 5.0 out of 5 stars Anais Leanos (on Google) at Life Storage, Elgin, IL (#560)

"Super clean! I was worried about getting a storage unit but after touring the place I feel relieved and know that my things will be safe. Staff is super friendly and informative"

May 26, 2021
Rated 5.0 out of 5 stars Dale J. (on Yelp) at Life Storage, Elgin, IL (#560)

"I have been a long time off and on customer of Life Storage in Elgin and have appreciated the climate controlled environment there and the easy access to my locker any time of the day or night.  I have to say though, I never been as impressed with a manager there as I am with Crystal.  She is really an amazing person who desires to make her location the best in the chain. She genuinely wants to hear feedback from customers as to how she and her assistant Jennifer can further improve services there.  When she says she is going to do something, she does it, such as following up phone calls and making sure things on the property that need fixing are fixed."

May 19, 2021
Rated 5.0 out of 5 stars Don Kirchner (on Google) at Life Storage, Elgin, IL (#560)

"Krystle Geyer is extremely helpful, very courteous, friendly, and informative. A pleasure to work with!"

May 13, 2021
Rated 5.0 out of 5 stars Eric Barr (on Google) at Life Storage, Elgin, IL (#560)

"If you need awesome service, come and see Krystle. She will definitely take care of you. In and out in no time!"

May 12, 2021
Rated 1.0 out of 5 stars James Tatman (on Google) at Life Storage, Elgin, IL (#560)

"Really, no carts to use to move things to my storage unit? C'mon people, get with the program. I had to use a pallet lift because that was all I could find. Pathetic."

May 12, 2021
Rated 5.0 out of 5 stars Robert Almaguer (on Google) at Life Storage, Elgin, IL (#560)

"Crystal was very helpful and patient. Great location."

May 12, 2021
Rated 5.0 out of 5 stars Derrick Benz (on Google) at Life Storage, Elgin, IL (#560)

"Management has changed a few times in recent years. Krystle is always available and willing to help get issues resolved. The facility is always clean and I never have any issues that cant be resolved."

May 11, 2021
Rated 5.0 out of 5 stars kara miller (on Google) at Life Storage, Elgin, IL (#560)

"Great staff with excellent customer service - friendly, efficient, and knowledgeable! Had to switch a rental last minute and Jennifer went above and beyond to accommodate, making me feel like a valued customer! With all the twists and turns in life, it's great to do business with a company that is willing to help their customers when possible. Very positive experience here. Highly recommend!"

May 11, 2021
Rated 5.0 out of 5 stars Jessie Kidd (on Google) at Life Storage, Elgin, IL (#560)

"This facility is the best ive ever used. Krystle and Jennifer are amazing and helpful. Very personable and friendly."

May 07, 2021
Rated 3.0 out of 5 stars Kathy Aleman (on Google) at Life Storage, Elgin, IL (#560)

"The office at this facility was so polluted with bleach and Lysol I could not breathe in the office I had to leave. They claim they use Simple Green but I know what Lysol and bleach smell like. I personally believe that it was much more toxic of an environment with the chemical cleaners than what they were trying to really do"

April 30, 2021
Rated 5.0 out of 5 stars John Dubil (on Google) at Life Storage, Elgin, IL (#560)

"Krystle was awesome! Attentive and super helpful with what I needed and very professional. Thank you!"

April 28, 2021
Rated 5.0 out of 5 stars Tom Bradley (on Google) at Life Storage, Elgin, IL (#560)

"To whom it may concern, I do not rent at Life Storage but work at a neighboring business. Life Storage is the first business when entering the center. Today I drove by and stopped to chat with the manager. She was outside cleaning the parking lot in front of the building. I wanted to say thank you to her for keeping the parking lot clean from all the garbage AMAZON creates. With a chuckle she replied "Its ok, it allows me to get fresh air." If you are not aware, there is a sea of Amazon trucks in our parking lot and with summer approaching I'm sure she will get lots of fresh air."

April 17, 2021
Rated 5.0 out of 5 stars Grace Distilo (on Google) at Life Storage, Elgin, IL (#560)

"They are great here! Crystal and Jennifer were very helpful. I needed to find my storage which they helped me with and then they helped cut off the locks( not easy to do!). All with a smile."

April 15, 2021
Rated 5.0 out of 5 stars Kathleen Clayton (on Google) at Life Storage, Elgin, IL (#560)

"Jennifer was very friendly and knowledgeable. She answered all my questions professionally and politely."

April 13, 2021
Rated 5.0 out of 5 stars Lisa Waddell (on Google) at Life Storage, Elgin, IL (#560)

"Krystal was outstanding - extremely helpful, very friendly and was more than you could ask for throughout the whole process - would definitely recommend her to everyone"

April 08, 2021
Rated 5.0 out of 5 stars Lorenzo Moore (on Google) at Life Storage, Elgin, IL (#560)

"Very clean and professional atmosphere. Knowledgeable and fast process, thanks and i will continue to do future business"

April 06, 2021
Rated 5.0 out of 5 stars Mark Hartke (on Google) at Life Storage, Elgin, IL (#560)

"Krystal is so much nicer and friendlier then the previous manager."

March 19, 2021
Rated 5.0 out of 5 stars Anthony A (on Google) at Life Storage, Elgin, IL (#560)

"Store Manager Krystle is super nice and friendly. Everytime I'm there she is always cleaning and asking if I need her help. Kudos to her."

March 15, 2021
Rated 5.0 out of 5 stars Lorry Davies (on Google) at Life Storage, Elgin, IL (#560)

"Krystle Geyer, store manager, at the Elgin (Airport Road) Facility has been so helpful while we are transitioning to another state. We needed another locker and she provided! She is great to work with and so pleasant. The facility is clean and well kept. The location is close to our home. We have suggested to many of our friends who live nearby to check out Life Storage and to contact Krystle."

March 14, 2021
Rated 5.0 out of 5 stars Juan Medina (on Google) at Life Storage, Elgin, IL (#560)

"Krystle is an awesome and professional person. The site is nice and neat. Very clean and polite. I will recommend this site to all."

March 12, 2021
Rated 5.0 out of 5 stars Evelyn B. (on Yelp) at Life Storage, Elgin, IL (#560)

"Highly recommended' I am in the process of setting myself up to move out, so naturally I needed a spot to store some things. Jennifer at the front desk was beyond helpful and patient. She answered any question that I could come up with and clearly demonstrated everything I needed to know for access to my unit. She went above and beyond and made sure I was with knowledge of everything I needed. Great space, clean, organized, reasonably priced and secure."

March 09, 2021
Rated 5.0 out of 5 stars 99dukeduke (on Google) at Life Storage, Elgin, IL (#560)

"The staff us friendly and helpful. The facility is always kept clean and neat. The y bring my packages to my lockup neatly placed or will call to notify me. Great people great place."

March 07, 2021
Rated 5.0 out of 5 stars Adam Little (on Google) at Life Storage, Elgin, IL (#560)

"Life Storage Elgin is the a great place to store your items. Management is very easy to work with and very accommodating. Krystle (store manager) is very helpful with my storage needs"

February 27, 2021
Rated 5.0 out of 5 stars Abby Greyson (on Google) at Life Storage, Elgin, IL (#560)

"Jennifer and Krystle were very helpful and kind."

February 22, 2021
Rated 5.0 out of 5 stars Takea Renee (on Google) at Life Storage, Elgin, IL (#560)

"Very clean, super friendly staff."

February 12, 2021
Rated 5.0 out of 5 stars Dawn Deglman (on Google) at Life Storage, Elgin, IL (#560)

"If you need a Storage Facilty...This is the "One" you should go to! Excellent Customer Support! Clean facility!"

February 10, 2021
Rated 5.0 out of 5 stars Julian Hernandez (on Google) at Life Storage, Elgin, IL (#560)

"Great customer service, clean place very knowledgeable, and thank you Krystle G. For everything. you were great, on helping me choose the right storage that accommodate my needs. I will definitely recommend this place."

February 02, 2021
Rated 5.0 out of 5 stars D Garcia (on Google) at Life Storage, Elgin, IL (#560)

"This facility is very clean, well lit and climate controlled. Store Manager Krystle Geyer is always very helpful with any needs. I really appreciate the outstanding customer service!"

January 31, 2021
Rated 5.0 out of 5 stars Linda Stites (on Google) at Life Storage, Elgin, IL (#560)

"Great place to have storage. Access to building is great. Staff has always been helpful and friendly over the last six years I have used this facility. Krystal was very professional in helping me closing out my account recently. I told her I always recommend this place for storage to others and will be back myself if need be. Thank you Life Storage!!"

January 31, 2021
Rated 5.0 out of 5 stars terry bishop (on Google) at Life Storage, Elgin, IL (#560)

"Krystle/ Jennifer are Very Exceptional and Curious..."

January 25, 2021
Rated 5.0 out of 5 stars Nate Green (on Google) at Life Storage, Elgin, IL (#560)

"I met with both Jennifer and Krystle on separate occasions and both ladies were nothing but professional and friendly. They explained everything thoroughly and made the entire process a smooth one. I would recommend this place for others."

January 24, 2021
Rated 5.0 out of 5 stars Robert Zimmerman (on Google) at Life Storage, Elgin, IL (#560)

"Krystle Geyer is the most Awesome , Informative,helpful Manager at the Elgin Facility. She is a keeper , need more like her!!!"

January 23, 2021
Rated 5.0 out of 5 stars Jessica Halder (on Google) at Life Storage, Elgin, IL (#560)

"I've never used storage units before, but, since I was moving from a house to an apartment, I needed a storage unit and a moving van. I was apprehensive about the whole process, but I spoke to Jennifer and she made everything very easy. I continuously called back with questions and she was very patient and reassured me at every step. Would definitely recommend!"

January 21, 2021
Rated 5.0 out of 5 stars Annmarie Holmes (on Google) at Life Storage, Elgin, IL (#560)

"Jennifer was wonderful I needed a storage unit at the last minute, and she was so helpful nice."

January 16, 2021
Rated 5.0 out of 5 stars Cynthia C. (on Google) at Life Storage, Elgin, IL (#560)

"As a first time storage unit user, their services were amazing! From the moment I called the online customer service number to the quick follow-up from the store manager herself, shout out to Krystle, they were all professional and very helpful. They answered all my questions, which was A LOT, and made me feel reassured that my belongs would be secure. The building is clean, has multiple access points to get to your unit quickly, and maps to help you find your way. Also, their units are indoor and on one level, so no cramming stuff into elevators. The option to rent moving vehicles is a plus as well. I would highly recommend them and will use their services again if needed!"

January 10, 2021
Rated 5.0 out of 5 stars BabyJay Chumley (on Google) at Life Storage, Elgin, IL (#560)

"The lady was very nice she handled my service with care and had amazing nails I shall come back if needing a unit"

December 11, 2020
Rated 5.0 out of 5 stars DJ Miggz (on Google) at Life Storage, Elgin, IL (#560)

"Great facility with prices you can’t beat! Thank you Krystle!"

December 07, 2020
Rated 5.0 out of 5 stars Julie Zahrebelski (on Google) at Life Storage, Elgin, IL (#560)

"I wanted to write a review to recognize Krystle from Life Storage in Elgin. She followed up with me two months later after my insurance agent never sent over proof of previous coverage. That type of follow through is rarely seen these days and I want to commend the company for hiring proactive employees that really care! She is a one in a million."

December 07, 2020
Rated 5.0 out of 5 stars Mike Lambert (on Google) at Life Storage, Elgin, IL (#560)

"The life storage of Elgin is a great location with friendly staff. They have an absolutely huge garage that keeps you out of the rain for loading and unloading your unit. I have to say thank you so much Krystle with all of your help."

December 04, 2020
Rated 5.0 out of 5 stars Perry Wahlin (on Google) at Life Storage, Elgin, IL (#560)

"Was calling all over the Elgin area for storage pricing and the reason I went with Life Storage was because Krystle was the most professional and kind rep I encountered during my research process. If you are in the middle of that process, stop and call her now!!! They offer fair pricing and great customer service!!!"

December 04, 2020
Rated 5.0 out of 5 stars T Latese (on Google) at Life Storage, Elgin, IL (#560)

"HELLO THE LADY KRYSTLE WAS PLEASANT AND ASSIT ME WITH WHAT I NEEDED I REALLY WAS LOOKING FOR AMAZON AND SHE MADE IT HAPPEN KEEP A REP AT YALL DESK LIKE THIS THE BUSINESS WILL STAY GROWING SHE WAS IN AN CLEAN ENVIRONMENT SHE WAS NEAT AND IT SMELL WELCOMING IN HERE MEANING IT HAD TO BE WIPE DOWN CAUSE NORMALLY YOU SMELL DUST SHE SPOKE WELL SHE JUST WENT OVER AND BEYOND TO MAKE SURE I WAS PLEASE MUCH GRATITUDE"

November 20, 2020
Rated 5.0 out of 5 stars Arturo Correa (on Google) at Life Storage, Elgin, IL (#560)

"very friendly staff, always clean, low prices."

November 11, 2020
Rated 5.0 out of 5 stars Luke Walker (on Google) at Life Storage, Elgin, IL (#560)

"A great experience. Krystle was fantastic. I’ll recommend everyone to go here"

November 07, 2020
Rated 5.0 out of 5 stars Liza Buckley (on Google) at Life Storage, Elgin, IL (#560)

"The most amazing experience I’ve ever had! Krystal was very patient knowledgeable and so helpful! She is the absolute best! If you have any questions just ask for Krystal! So happy I found this company."

November 02, 2020
Rated 5.0 out of 5 stars Tony Bee (on Google) at Life Storage, Elgin, IL (#560)

"Good place to store your stuff! Krystle is also very helpful Cheers"

November 02, 2020
Rated 5.0 out of 5 stars Joseph Miller (on Google) at Life Storage, Elgin, IL (#560)

"Krystle has a great personality. Thank you for all your help. She even helped me setup google lol. She is the best!!!!"

October 20, 2020
Rated 5.0 out of 5 stars Andy Pacheco (on Google) at Life Storage, Elgin, IL (#560)

"Great service answer the phone friendly got the information I need and will get ready for a storage unit within two weeks. Definitely recommend this place"

October 11, 2020
Rated 1.0 out of 5 stars Sallie W. (on Yelp) at Life Storage, Elgin, IL (#560)

"I was extremely disappointed in the poor customer service provided by Crystal and her manager Mark. My unit for years has been on autopay. My credit card was compromised and this caused my autopay not to go through. As soon as I was aware I spoke to Crystal and told her I would try to be in to pay. I work six days a week and am incredibly busy. The only day I would have been able to go to the location was Sunday and for some random reason their office was closed that day. I communicated with Crystal again when I could not get in. By this time, I was hit with a $31.95 late fee. This seemed outrageous so I called Crystal again to ask for an exception. She robotically sited company policy. I asked to speak to her manager when she was unhelpful. I do credit him, Mark for returning the call the next day. He to sited company policy like a robot. I have been here for years on auto pay had my card compromised by fraud and no one can make an exception for that and to charge a late fee of over 20% of the monthly rent is absurd, especially when I had been communicating throughout ."

October 10, 2020
Rated 5.0 out of 5 stars Tiffani Thomas (on Google) at Life Storage, Elgin, IL (#560)

"Krystal I highly recommend!!! She was so nice and friendly very respectful I’m thankful I found a good storage place with great customer service."

October 10, 2020
Rated 5.0 out of 5 stars Chania Evans (on Google) at Life Storage, Elgin, IL (#560)

"Krystle was so much help ever since I got my storage room she helped me with putting my keys my my storage and helped me getting a truck. She was so nice and friendly very respectful I’m thankful I found a good storage place with good customer service she made this experience very well"

October 05, 2020
Rated 1.0 out of 5 stars Doug Wolfe (on Google) at Life Storage, Elgin, IL (#560)

"The manager told me he cares more about renting space than taking care of existing tenants. We wont be renewing thanks to your managers poor attitude. Thank you, Doug Wolfe CEO DW Enterprises LLC"

September 29, 2020
Rated 5.0 out of 5 stars Rachel Schram (on Google) at Life Storage, Elgin, IL (#560)

"Highly recommended"

September 20, 2020
Rated 5.0 out of 5 stars Nathan Callahan (on Google) at Life Storage, Elgin, IL (#560)

"Good prices and quality units. I like that I could rent my unit online."

September 12, 2020
Rated 5.0 out of 5 stars Chicago Supreme (on Google) at Life Storage, Elgin, IL (#560)

"Great place to store and good prices in units. Very professional and friendly employees. 5 star customer service."

September 11, 2020
Rated 5.0 out of 5 stars A Super T LLC (on Google) at Life Storage, Elgin, IL (#560)

"Very convenient with friendly staff!"

September 09, 2020
Rated 5.0 out of 5 stars Teresa Mejaski (on Google) at Life Storage, Elgin, IL (#560)

"Great office space. Manager Justin is knowledgeable and helpful!"

September 09, 2020
Rated 5.0 out of 5 stars Lisa Dabe (on Google) at Life Storage, Elgin, IL (#560)

"Good place to store stuff .They are very helpful."

September 01, 2020
Rated 5.0 out of 5 stars Deleon Henry (on Google) at Life Storage, Elgin, IL (#560)

"Jason and Krystal was very helpful and kind we actually had fun talking and renting with the both of them. I would definitely recommend them😊"

August 17, 2020
Rated 5.0 out of 5 stars Kara Miller (on Google) at Life Storage, Elgin, IL (#560)

"Very happy with the cleanliness of the facility! Jason is always friendly and very helpful with my many questions. The attentiveness of the employees has helped me feel comfortable to store my items at the facility."

August 12, 2020
Rated 5.0 out of 5 stars Joy Williams (on Google) at Life Storage, Elgin, IL (#560)

"Always clean and staff couldn't be more helpful. Best storage facility I have ever rented from."

August 07, 2020
Rated 5.0 out of 5 stars Rythin P. (on Yelp) at Life Storage, Elgin, IL (#560)

"Nice place with kind staff! A great place to store your things! Helpful staff too when it wasn't covid they offered to help!"

August 04, 2020
Rated 5.0 out of 5 stars Rythin Pain (on Google) at Life Storage, Elgin, IL (#560)

"Really nice staff, I would store my stuff here again!"

August 04, 2020
Rated 5.0 out of 5 stars Jack Mcmahon (on Google) at Life Storage, Elgin, IL (#560)

"Air conditioning and well kept"

July 31, 2020
Rated 5.0 out of 5 stars Ms. Tolbert (on Google) at Life Storage, Elgin, IL (#560)

"Great Customer Service!"

July 29, 2020
Rated 5.0 out of 5 stars Sennobia Gillespie (on Google) at Life Storage, Elgin, IL (#560)

"Awesome Customer service, the manager Jason Reuber, is very customers friendly, he makes U feel very welcome, & invite U in like family in the store!! Very easy & confident to do business with this storage company. The storage company will offer you all types of perks & discount on their storage units, to accommodate your needs. The place is very well lit and very well maintained ,and clean throughout the facility. You will definitely be happy with the combination of your rental or lease with them on their units. And I will highly recommend them to anyone for there storage needs!!!"

July 26, 2020
Rated 5.0 out of 5 stars Sierra Studio (on Google) at Life Storage, Elgin, IL (#560)

"New Manager - Jason - was extremely helpful. Glad they have finally gotten things straightened out at this facility."

July 17, 2020
Rated 1.0 out of 5 stars C323 Services (on Google) at Life Storage, Elgin, IL (#560)

"Bery bad situation. I Hope they can help with this. UPS delivered a package, someone signed for it in the store. Place in the back according to videos. Now the package is no where to be found and manager say he is too busy to watch videos to see what happen with the package and the person who signed for it is no longer there. Noone wants to be responsable for it. So i hope a manager with authority gets back to me to respond for an ex-employee actions. Well see what happen. Any suggestion by someone reading this let me know. Bbb? Attorney general? Coporate office?"

July 08, 2020
Rated 5.0 out of 5 stars Claudia Diaz (on Google) at Life Storage, Elgin, IL (#560)

"Really good place to put stuff from your house and very secure place and to enter you have to put a code and safe to just be there"

July 02, 2020
Rated 5.0 out of 5 stars Sennobia G. (on Yelp) at Life Storage, Elgin, IL (#560)

"Hi everyone I just want to put out there my awesome experience. With this great storage company, that I stumble across in my neighborhood. The manager that runs that facility, is truly customer-friendly & very knowledgable about all of your storage needs. He makes you feel at home & very comfortable during your visit. He will go all out his way to make sure, that you get a discount to apply toward your rental unit & the store moving & packing accessories items. I like my transaction with this storage store, it was less stress, easy online registration & they work with you on preserving your unit when you are not ready to do a transaction that day of rental. Very clean & well-maintained facility for me, I think the location is perfect!! They are a great storage company to do business with, I highly recommend them to anyone!! The manager over at Airport Rd. in Elgin ill. Mr. Jason Reuber, Thank You for all of your help & assistance" Ms. Gillespie"

July 01, 2020
Rated 5.0 out of 5 stars Jane McCaffery (on Google) at Life Storage, Elgin, IL (#560)

"The new manager is awesome!! He is knowledgeable and super helpful and gives amazing customer service. I highly recommend using this storage company."

June 20, 2020
Rated 5.0 out of 5 stars Debbie Huber (on Google) at Life Storage, Elgin, IL (#560)

"Great place and great rates"

June 06, 2020
Rated 5.0 out of 5 stars Doug Wolfe (on Google) at Life Storage, Elgin, IL (#560)

"Gigi is a Rockstar! Let Gigi help hire/train your managers please. She represents your brand and the property extremely well. Thank you, Doug Wolfe CEO DW Enterprises LLC"

May 29, 2020
Rated 5.0 out of 5 stars Jessica Oliphant (on Google) at Life Storage, Elgin, IL (#560)

"Gigi was amazing!!"

May 28, 2020
Rated 5.0 out of 5 stars Jameson C (on Google) at Life Storage, Elgin, IL (#560)

"It's a very clean facility. The staff were very helpful, especially Gigi. I feel confident knowing that my belongings are safely secured at Life Storage."

March 09, 2020
Rated 5.0 out of 5 stars Steve Comenduley (on Google) at Life Storage, Elgin, IL (#560)

"Very friendly and helpful in finding the right size unit for me."

March 09, 2020
Rated 5.0 out of 5 stars Amy Lauer (on Google) at Life Storage, Elgin, IL (#560)

"Checked in yesterday, facility was very clean and the man at the front desk, Stefan, was extremely helpful and thorough with getting me set up in my unit and showing me where everything was that I might need. Prices were very reasonable and they even had a move-in special, I'll definitely be storing here for a while"

February 12, 2020
Rated 5.0 out of 5 stars Tyreese Riley (on Google) at Life Storage, Elgin, IL (#560)

"Stefan was very helpful, and Really really nice! Great service!"

February 12, 2020
Rated 5.0 out of 5 stars K Volkening (on Google) at Life Storage, Elgin, IL (#560)

"Friendly personnel, only room for improvement is if they offered coffee & water"

January 31, 2020
Rated 5.0 out of 5 stars Nathan Bushati (on Google) at Life Storage, Elgin, IL (#560)

"Clean facility, quick to assist customers, and a reliable place to put my things!"

January 28, 2020
Rated 5.0 out of 5 stars Taniesha Broughton (on Google) at Life Storage, Elgin, IL (#560)

"Stefan showed excellent customer. He took the time out to explain the things that was going on and the options we had."

January 23, 2020
Rated 5.0 out of 5 stars Linda Lishamer (on Google) at Life Storage, Elgin, IL (#560)

"Betty has good customer service. Thank you"

January 20, 2020
Rated 5.0 out of 5 stars Stacey E. (on Yelp) at Life Storage, Elgin, IL (#560)

"I have had to use quite a few storage facilities over the years with varying degrees of success. Can say with confidence the customer service at this location is a step above the rest. Always a smile. Ready to offer a hand. Great security with cameras and code systems. So far...am very very pleased. Stefan has customer service down pat! Glad I connected with this place."

January 17, 2020
Rated 5.0 out of 5 stars Rapid Delivery Solutions CAT (on Google) at Life Storage, Elgin, IL (#560)

"Friendly staff. Betty is fantastic!"

December 18, 2019
Rated 5.0 out of 5 stars Scott Davis (on Google) at Life Storage, Elgin, IL (#560)

"Very clean facility, friendly staff and I got a lot of good information from Stefan."

December 16, 2019
Rated 5.0 out of 5 stars marcie noell (on Google) at Life Storage, Elgin, IL (#560)

"Stephan was very friendly, helpful, and informative of how to use the storage unit and facility!"

December 06, 2019
Rated 5.0 out of 5 stars Kentrell Montgomery (on Google) at Life Storage, Elgin, IL (#560)

"Great staff"

December 05, 2019
Rated 5.0 out of 5 stars Na10 Black (on Google) at Life Storage, Elgin, IL (#560)

"Clean facility and great customer service"

December 05, 2019

Features & Info

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Chicago, Elgin and West Dundee

Our self storage facility on Airport Rd is located north of the Jane Addams Memorial Tollway (Toll Road), between River Ridge Dr and Highpoint Dr, near River Valley Memorial Gardens. Click here for directions to this Life Storage.

At Life Storage Facility #560, we offer great property security systems and clean, affordable storage units to rent for the residents of West Dundee, Sleepy Hollow, Gilberts, and other neighborhoods in Elgin, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $29 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment