Storage Units near Chicago in Elgin, IL, 60123

"Stefan was wonderful. He searched for a unit that was close and took a lot of time showing us how to use the new lock. He was patient and kind and willing to go out of his way to help us. I would recommend this facility to anyone that wants a clean, friendly and safe place to keep their things."

"Just happy with overall experience there and we still are using them. Happy they are so easy to work with. Thanks you,"

"All my questions were answered and great storage rates"

"Staff were extremely helpful and very personable, especially because I was in crisis mode!"

"Betty is OUTSTANDING. Because of her incredible customer service, not only do we have a storage space, but we have opened a satellite office at the Elgin location."

"Very personalized approach to dealing with me and my move in/move out. I really appreciated this!"

"The store manager was great. She was so helpful from the beginning when I moved in to the end of my term. Great people!"

"Your personal were fantastic to deal with but their equipment (computer) failed multiple times and caused significant time delays. Your team did their best with what they were given but just wanted to address the only hiccup in securing a new storage facility. This location is always spotless and clean. I enjoy the staff and support. Thank you."

"Robert and Joseph were always very friendly and helpful on the phone. Thank you."

"our storage facility in elgin worked with us when our movers came to empty our storage unit. Their assistance was truly appreciated. We will miss this facility."

"The associate I dealt with was exceptional. He helped us move from one storage unit to another and made our switch very easy. I wish I remembered his name because he should be commended!"

"I have always been very happy with the employees in your Elgin Il office. They are always nice and take care of whatever my needs are."

"the staff is very helpful and keep me posted on deliveries as I receive quite a few. they are always friendly and polite"

"From start to finish everything was handled promptly,professionally, and courteously. I am completely satisfied. Thank you."

"everthing is great, a reminder either text or email would be nice when rent is due."

"Love the location and the layout. Nice you clean the windows and the floors. Just recall seeing some scuffs here and there but the probably come from the carts....."

"This was our first time getting a storage unit, so we didn't know what to expect. Everything was top notch and we'd recommend you to anyone looking for storage!"

"I have been a customer for a long time at this location, 5+ years. I have to say, the new staff is about the best. When I first moved in I thought the staff was fantastic and then over the years, the staff changed and it was just so so. Now, Mark is fantastic and has been extremely helpful!"

"You have one of the cleanest storage places that I have ever stored with and that has been a few.When my stufff arrived down here it was all clean with no dust on it at all. The driver said the young man who was on duty that day was one of the nicest people he has ever met out there!!I know you are a new Co so just keep up the good work that the previous owners did!!"

"Freddie and Mike are exceptionally professional and helpful. They went out of their way to be helpful and always followed up by phone exactly when they said they would. I give them exceptionally high marks in customer service. "

"Office staff is excellent and easy to work with. Freddie opened my storage 3 years ago and he was kind during a difficult time and always greets me by name when I come in. I am happy to pay for quality, however, your prices are a bit high. That is the only thing I would like to see changed."