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Storage Units near Chicago in Elgin, IL 60123

450 Airport Rd Elgin, IL 60123

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  • *Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.

Customer Reviews - Life Storage #560, Elgin

We at Life Storage want to maintain the best storage facilities in Elgin, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 5.0 out of 5 stars Abby Greyson (on Google) at Life Storage, Elgin, IL (#560)

"Jennifer and Krystle were very helpful and kind."

February 22, 2021
Rated 5.0 out of 5 stars Takea Renee (on Google) at Life Storage, Elgin, IL (#560)

"Very clean, super friendly staff."

February 12, 2021
Rated 5.0 out of 5 stars Dawn Deglman (on Google) at Life Storage, Elgin, IL (#560)

"If you need a Storage Facilty...This is the "One" you should go to! Excellent Customer Support! Clean facility!"

February 10, 2021
Rated 5.0 out of 5 stars Julian Hernandez (on Google) at Life Storage, Elgin, IL (#560)

"Great customer service, clean place very knowledgeable, and thank you Krystle G. For everything. you were great, on helping me choose the right storage that accommodate my needs. I will definitely recommend this place."

February 02, 2021
Rated 5.0 out of 5 stars D Garcia (on Google) at Life Storage, Elgin, IL (#560)

"This facility is very clean, well lit and climate controlled. Store Manager Krystle Geyer is always very helpful with any needs. I really appreciate the outstanding customer service!"

January 31, 2021
Rated 5.0 out of 5 stars Linda Stites (on Google) at Life Storage, Elgin, IL (#560)

"Great place to have storage. Access to building is great. Staff has always been helpful and friendly over the last six years I have used this facility. Krystal was very professional in helping me closing out my account recently. I told her I always recommend this place for storage to others and will be back myself if need be. Thank you Life Storage!!"

January 31, 2021
Rated 5.0 out of 5 stars terry bishop (on Google) at Life Storage, Elgin, IL (#560)

"Krystle/ Jennifer are Very Exceptional and Curious..."

January 25, 2021
Rated 5.0 out of 5 stars Nate Green (on Google) at Life Storage, Elgin, IL (#560)

"I met with both Jennifer and Krystle on separate occasions and both ladies were nothing but professional and friendly. They explained everything thoroughly and made the entire process a smooth one. I would recommend this place for others."

January 24, 2021
Rated 5.0 out of 5 stars Robert Zimmerman (on Google) at Life Storage, Elgin, IL (#560)

"Krystle Geyer is the most Awesome , Informative,helpful Manager at the Elgin Facility. She is a keeper , need more like her!!!"

January 23, 2021
Rated 5.0 out of 5 stars Jessica Halder (on Google) at Life Storage, Elgin, IL (#560)

"I've never used storage units before, but, since I was moving from a house to an apartment, I needed a storage unit and a moving van. I was apprehensive about the whole process, but I spoke to Jennifer and she made everything very easy. I continuously called back with questions and she was very patient and reassured me at every step. Would definitely recommend!"

January 21, 2021
Rated 5.0 out of 5 stars Annmarie Holmes (on Google) at Life Storage, Elgin, IL (#560)

"Jennifer was wonderful I needed a storage unit at the last minute, and she was so helpful nice."

January 16, 2021
Rated 5.0 out of 5 stars Cynthia C. (on Google) at Life Storage, Elgin, IL (#560)

"As a first time storage unit user, their services were amazing! From the moment I called the online customer service number to the quick follow-up from the store manager herself, shout out to Krystle, they were all professional and very helpful. They answered all my questions, which was A LOT, and made me feel reassured that my belongs would be secure. The building is clean, has multiple access points to get to your unit quickly, and maps to help you find your way. Also, their units are indoor and on one level, so no cramming stuff into elevators. The option to rent moving vehicles is a plus as well. I would highly recommend them and will use their services again if needed!"

January 10, 2021
Rated 5.0 out of 5 stars BabyJay Chumley (on Google) at Life Storage, Elgin, IL (#560)

"The lady was very nice she handled my service with care and had amazing nails I shall come back if needing a unit"

December 11, 2020
Rated 5.0 out of 5 stars DJ Miggz (on Google) at Life Storage, Elgin, IL (#560)

"Great facility with prices you can’t beat! Thank you Krystle!"

December 07, 2020
Rated 5.0 out of 5 stars Julie Zahrebelski (on Google) at Life Storage, Elgin, IL (#560)

"I wanted to write a review to recognize Krystle from Life Storage in Elgin. She followed up with me two months later after my insurance agent never sent over proof of previous coverage. That type of follow through is rarely seen these days and I want to commend the company for hiring proactive employees that really care! She is a one in a million."

December 07, 2020
Rated 5.0 out of 5 stars Mike Lambert (on Google) at Life Storage, Elgin, IL (#560)

"The life storage of Elgin is a great location with friendly staff. They have an absolutely huge garage that keeps you out of the rain for loading and unloading your unit. I have to say thank you so much Krystle with all of your help."

December 04, 2020
Rated 5.0 out of 5 stars Perry Wahlin (on Google) at Life Storage, Elgin, IL (#560)

"Was calling all over the Elgin area for storage pricing and the reason I went with Life Storage was because Krystle was the most professional and kind rep I encountered during my research process. If you are in the middle of that process, stop and call her now!!! They offer fair pricing and great customer service!!!"

December 04, 2020
Rated 5.0 out of 5 stars T Latese (on Google) at Life Storage, Elgin, IL (#560)

"HELLO THE LADY KRYSTLE WAS PLEASANT AND ASSIT ME WITH WHAT I NEEDED I REALLY WAS LOOKING FOR AMAZON AND SHE MADE IT HAPPEN KEEP A REP AT YALL DESK LIKE THIS THE BUSINESS WILL STAY GROWING SHE WAS IN AN CLEAN ENVIRONMENT SHE WAS NEAT AND IT SMELL WELCOMING IN HERE MEANING IT HAD TO BE WIPE DOWN CAUSE NORMALLY YOU SMELL DUST SHE SPOKE WELL SHE JUST WENT OVER AND BEYOND TO MAKE SURE I WAS PLEASE MUCH GRATITUDE"

November 20, 2020
Rated 5.0 out of 5 stars Arturo Correa (on Google) at Life Storage, Elgin, IL (#560)

"very friendly staff, always clean, low prices."

November 11, 2020
Rated 5.0 out of 5 stars Luke Walker (on Google) at Life Storage, Elgin, IL (#560)

"A great experience. Krystle was fantastic. I’ll recommend everyone to go here"

November 07, 2020
Rated 5.0 out of 5 stars Liza Buckley (on Google) at Life Storage, Elgin, IL (#560)

"The most amazing experience I’ve ever had! Krystal was very patient knowledgeable and so helpful! She is the absolute best! If you have any questions just ask for Krystal! So happy I found this company."

November 02, 2020
Rated 5.0 out of 5 stars Tony Bee (on Google) at Life Storage, Elgin, IL (#560)

"Good place to store your stuff! Krystle is also very helpful Cheers"

November 02, 2020
Rated 5.0 out of 5 stars Joseph Miller (on Google) at Life Storage, Elgin, IL (#560)

"Krystle has a great personality. Thank you for all your help. She even helped me setup google lol. She is the best!!!!"

October 20, 2020
Rated 5.0 out of 5 stars Andy Pacheco (on Google) at Life Storage, Elgin, IL (#560)

"Great service answer the phone friendly got the information I need and will get ready for a storage unit within two weeks. Definitely recommend this place"

October 11, 2020
Rated 1.0 out of 5 stars Sallie W. (on Yelp) at Life Storage, Elgin, IL (#560)

"I was extremely disappointed in the poor customer service provided by Crystal and her manager Mark. My unit for years has been on autopay. My credit card was compromised and this caused my autopay not to go through. As soon as I was aware I spoke to Crystal and told her I would try to be in to pay. I work six days a week and am incredibly busy. The only day I would have been able to go to the location was Sunday and for some random reason their office was closed that day. I communicated with Crystal again when I could not get in. By this time, I was hit with a $31.95 late fee. This seemed outrageous so I called Crystal again to ask for an exception. She robotically sited company policy. I asked to speak to her manager when she was unhelpful. I do credit him, Mark for returning the call the next day. He to sited company policy like a robot. I have been here for years on auto pay had my card compromised by fraud and no one can make an exception for that and to charge a late fee of over 20% of the monthly rent is absurd, especially when I had been communicating throughout ."

October 10, 2020
Rated 5.0 out of 5 stars Tiffani Thomas (on Google) at Life Storage, Elgin, IL (#560)

"Krystal I highly recommend!!! She was so nice and friendly very respectful I’m thankful I found a good storage place with great customer service."

October 10, 2020
Rated 5.0 out of 5 stars Chania Evans (on Google) at Life Storage, Elgin, IL (#560)

"Krystle was so much help ever since I got my storage room she helped me with putting my keys my my storage and helped me getting a truck. She was so nice and friendly very respectful I’m thankful I found a good storage place with good customer service she made this experience very well"

October 05, 2020
Rated 1.0 out of 5 stars Doug Wolfe (on Google) at Life Storage, Elgin, IL (#560)

"The manager told me he cares more about renting space than taking care of existing tenants. We wont be renewing thanks to your managers poor attitude. Thank you, Doug Wolfe CEO DW Enterprises LLC"

September 29, 2020
Rated 5.0 out of 5 stars Rachel Schram (on Google) at Life Storage, Elgin, IL (#560)

"Highly recommended"

September 20, 2020
Rated 5.0 out of 5 stars Nathan Callahan (on Google) at Life Storage, Elgin, IL (#560)

"Good prices and quality units. I like that I could rent my unit online."

September 12, 2020
Rated 5.0 out of 5 stars Chicago Supreme (on Google) at Life Storage, Elgin, IL (#560)

"Great place to store and good prices in units. Very professional and friendly employees. 5 star customer service."

September 11, 2020
Rated 5.0 out of 5 stars A Super T LLC (on Google) at Life Storage, Elgin, IL (#560)

"Very convenient with friendly staff!"

September 09, 2020
Rated 5.0 out of 5 stars Teresa Mejaski (on Google) at Life Storage, Elgin, IL (#560)

"Great office space. Manager Justin is knowledgeable and helpful!"

September 09, 2020
Rated 5.0 out of 5 stars Lisa Dabe (on Google) at Life Storage, Elgin, IL (#560)

"Good place to store stuff .They are very helpful."

September 01, 2020
Rated 5.0 out of 5 stars Deleon Henry (on Google) at Life Storage, Elgin, IL (#560)

"Jason and Krystal was very helpful and kind we actually had fun talking and renting with the both of them. I would definitely recommend them😊"

August 17, 2020
Rated 5.0 out of 5 stars Kara Miller (on Google) at Life Storage, Elgin, IL (#560)

"Very happy with the cleanliness of the facility! Jason is always friendly and very helpful with my many questions. The attentiveness of the employees has helped me feel comfortable to store my items at the facility."

August 12, 2020
Rated 5.0 out of 5 stars Joy Williams (on Google) at Life Storage, Elgin, IL (#560)

"Always clean and staff couldn't be more helpful. Best storage facility I have ever rented from."

August 07, 2020
Rated 5.0 out of 5 stars Rythin P. (on Yelp) at Life Storage, Elgin, IL (#560)

"Nice place with kind staff! A great place to store your things! Helpful staff too when it wasn't covid they offered to help!"

August 04, 2020
Rated 5.0 out of 5 stars Rythin Pain (on Google) at Life Storage, Elgin, IL (#560)

"Really nice staff, I would store my stuff here again!"

August 04, 2020
Rated 5.0 out of 5 stars Jack Mcmahon (on Google) at Life Storage, Elgin, IL (#560)

"Air conditioning and well kept"

July 31, 2020
Rated 5.0 out of 5 stars Ms. Tolbert (on Google) at Life Storage, Elgin, IL (#560)

"Great Customer Service!"

July 29, 2020
Rated 5.0 out of 5 stars Sennobia Gillespie (on Google) at Life Storage, Elgin, IL (#560)

"Awesome Customer service, the manager Jason Reuber, is very customers friendly, he makes U feel very welcome, & invite U in like family in the store!! Very easy & confident to do business with this storage company. The storage company will offer you all types of perks & discount on their storage units, to accommodate your needs. The place is very well lit and very well maintained ,and clean throughout the facility. You will definitely be happy with the combination of your rental or lease with them on their units. And I will highly recommend them to anyone for there storage needs!!!"

July 26, 2020
Rated 5.0 out of 5 stars Sierra Studio (on Google) at Life Storage, Elgin, IL (#560)

"New Manager - Jason - was extremely helpful. Glad they have finally gotten things straightened out at this facility."

July 17, 2020
Rated 1.0 out of 5 stars C323 Services (on Google) at Life Storage, Elgin, IL (#560)

"Bery bad situation. I Hope they can help with this. UPS delivered a package, someone signed for it in the store. Place in the back according to videos. Now the package is no where to be found and manager say he is too busy to watch videos to see what happen with the package and the person who signed for it is no longer there. Noone wants to be responsable for it. So i hope a manager with authority gets back to me to respond for an ex-employee actions. Well see what happen. Any suggestion by someone reading this let me know. Bbb? Attorney general? Coporate office?"

July 08, 2020
Rated 5.0 out of 5 stars Claudia Diaz (on Google) at Life Storage, Elgin, IL (#560)

"Really good place to put stuff from your house and very secure place and to enter you have to put a code and safe to just be there"

July 02, 2020
Rated 5.0 out of 5 stars Sennobia G. (on Yelp) at Life Storage, Elgin, IL (#560)

"Hi everyone I just want to put out there my awesome experience. With this great storage company, that I stumble across in my neighborhood. The manager that runs that facility, is truly customer-friendly & very knowledgable about all of your storage needs. He makes you feel at home & very comfortable during your visit. He will go all out his way to make sure, that you get a discount to apply toward your rental unit & the store moving & packing accessories items. I like my transaction with this storage store, it was less stress, easy online registration & they work with you on preserving your unit when you are not ready to do a transaction that day of rental. Very clean & well-maintained facility for me, I think the location is perfect!! They are a great storage company to do business with, I highly recommend them to anyone!! The manager over at Airport Rd. in Elgin ill. Mr. Jason Reuber, Thank You for all of your help & assistance" Ms. Gillespie"

July 01, 2020
Rated 5.0 out of 5 stars Jane McCaffery (on Google) at Life Storage, Elgin, IL (#560)

"The new manager is awesome!! He is knowledgeable and super helpful and gives amazing customer service. I highly recommend using this storage company."

June 20, 2020
Rated 5.0 out of 5 stars Debbie Huber (on Google) at Life Storage, Elgin, IL (#560)

"Great place and great rates"

June 06, 2020
Rated 5.0 out of 5 stars Doug Wolfe (on Google) at Life Storage, Elgin, IL (#560)

"Gigi is a Rockstar! Let Gigi help hire/train your managers please. She represents your brand and the property extremely well. Thank you, Doug Wolfe CEO DW Enterprises LLC"

May 29, 2020
Rated 5.0 out of 5 stars Jessica Oliphant (on Google) at Life Storage, Elgin, IL (#560)

"Gigi was amazing!!"

May 28, 2020
Rated 5.0 out of 5 stars Jameson C (on Google) at Life Storage, Elgin, IL (#560)

"It's a very clean facility. The staff were very helpful, especially Gigi. I feel confident knowing that my belongings are safely secured at Life Storage."

March 09, 2020
Rated 5.0 out of 5 stars Steve Comenduley (on Google) at Life Storage, Elgin, IL (#560)

"Very friendly and helpful in finding the right size unit for me."

March 09, 2020
Rated 5.0 out of 5 stars Amy Lauer (on Google) at Life Storage, Elgin, IL (#560)

"Checked in yesterday, facility was very clean and the man at the front desk, Stefan, was extremely helpful and thorough with getting me set up in my unit and showing me where everything was that I might need. Prices were very reasonable and they even had a move-in special, I'll definitely be storing here for a while"

February 12, 2020
Rated 5.0 out of 5 stars Tyreese Riley (on Google) at Life Storage, Elgin, IL (#560)

"Stefan was very helpful, and Really really nice! Great service!"

February 12, 2020
Rated 5.0 out of 5 stars K Volkening (on Google) at Life Storage, Elgin, IL (#560)

"Friendly personnel, only room for improvement is if they offered coffee & water"

January 31, 2020
Rated 5.0 out of 5 stars Nathan Bushati (on Google) at Life Storage, Elgin, IL (#560)

"Clean facility, quick to assist customers, and a reliable place to put my things!"

January 28, 2020
Rated 5.0 out of 5 stars Taniesha Broughton (on Google) at Life Storage, Elgin, IL (#560)

"Stefan showed excellent customer. He took the time out to explain the things that was going on and the options we had."

January 23, 2020
Rated 5.0 out of 5 stars Linda Lishamer (on Google) at Life Storage, Elgin, IL (#560)

"Betty has good customer service. Thank you"

January 20, 2020
Rated 5.0 out of 5 stars Stacey E. (on Yelp) at Life Storage, Elgin, IL (#560)

"I have had to use quite a few storage facilities over the years with varying degrees of success. Can say with confidence the customer service at this location is a step above the rest. Always a smile. Ready to offer a hand. Great security with cameras and code systems. So far...am very very pleased. Stefan has customer service down pat! Glad I connected with this place."

January 17, 2020
Rated 5.0 out of 5 stars Rapid Delivery Solutions CAT (on Google) at Life Storage, Elgin, IL (#560)

"Friendly staff. Betty is fantastic!"

December 18, 2019
Rated 5.0 out of 5 stars Scott Davis (on Google) at Life Storage, Elgin, IL (#560)

"Very clean facility, friendly staff and I got a lot of good information from Stefan."

December 16, 2019
Rated 5.0 out of 5 stars marcie noell (on Google) at Life Storage, Elgin, IL (#560)

"Stephan was very friendly, helpful, and informative of how to use the storage unit and facility!"

December 06, 2019
Rated 5.0 out of 5 stars Kentrell Montgomery (on Google) at Life Storage, Elgin, IL (#560)

"Great staff"

December 05, 2019
Rated 5.0 out of 5 stars Na10 Black (on Google) at Life Storage, Elgin, IL (#560)

"Clean facility and great customer service"

December 05, 2019
Rated 5.0 out of 5 stars Rio Mills (on Google) at Life Storage, Elgin, IL (#560)

"Stefan was helpful"

December 01, 2019
Rated 5.0 out of 5 stars Rob Dover (on Google) at Life Storage, Elgin, IL (#560)

"Good service , Stefan was very helpful"

November 23, 2019
Rated 5.0 out of 5 stars Kyle Segovia (on Google) at Life Storage, Elgin, IL (#560)

"What a pleasure it was to come here. Brilliant organization and a friendly staff left me walking out with a smile; while also knowing my belongings were safely tucked away at this wonderful establishment. I have never experienced a more streamlined storage facility in my entire life. After recently moving to Elgin, I was in a rush to store all of my extra furniture - and it couldn't have been easier at Life Storage. I would encourage anyone and everyone to rent a unit here. You won't be disappointed!"

November 21, 2019
Rated 5.0 out of 5 stars Julie (on LifeStorage.com) at Life Storage, Elgin, IL (#560)

"Stefan was wonderful. He searched for a unit that was close and took a lot of time showing us how to use the new lock. He was patient and kind and willing to go out of his way to help us. I would recommend this facility to anyone that wants a clean, friendly and safe place to keep their things."

November 19, 2019
Rated 5.0 out of 5 stars Zz Johnson (on Google) at Life Storage, Elgin, IL (#560)

"Stephen, guy with glasses and a Beard was awesome. Was helpful and made my experience there great. Give that guy a raise!!!"

November 19, 2019
Rated 5.0 out of 5 stars Miguel Ruiz (on Google) at Life Storage, Elgin, IL (#560)

"very Clean and Stefan was very helpful excellent costume service"

November 15, 2019
Rated 5.0 out of 5 stars Kyle Sullivan (on Google) at Life Storage, Elgin, IL (#560)

"Excellent customer service and friendly staff"

November 13, 2019
Rated 5.0 out of 5 stars Diane Holley (on Google) at Life Storage, Elgin, IL (#560)

"Stopped in today, met Marc. Discussed the possibility of going to the next size down, 75 sq ft. Marc was helpful & friendly. I told him why, we talked about Ken & his dad a good 15 min or so. Marc's a very compassionate individual. Sorry I missed you, Betty."

November 07, 2019
Rated 5.0 out of 5 stars Jessica Tomlin (on Google) at Life Storage, Elgin, IL (#560)

"Today I went to Life Storage in Elgin to see if I could downsize my unit. The manager on duty was so helpful. She went with me to look at my current unit to see if it would be a possibility. After looking at everything I had in my unit (way more than I remembered) she showed me a couple of different options. She was very helpful and definitely knew what she was talking about. I just want to say thank you again Betty for all your help today."

November 02, 2019
Rated 5.0 out of 5 stars Steve Lee (on Google) at Life Storage, Elgin, IL (#560)

"Awesome place"

November 01, 2019
Rated 5.0 out of 5 stars Biljana Stevanovic (on Google) at Life Storage, Elgin, IL (#560)

"Friendly staff and nice experience.."

October 31, 2019
Rated 5.0 out of 5 stars Lee Geyer (on Google) at Life Storage, Elgin, IL (#560)

"Great service, great staff, very clean and great with deliveries. Highly recommend!! Betty is the best!"

October 29, 2019
Rated 5.0 out of 5 stars Cristy Trimm (on Google) at Life Storage, Elgin, IL (#560)

"Great service always friendly and clean"

October 16, 2019
Rated 5.0 out of 5 stars April (on Google) at Life Storage, Elgin, IL (#560)

"Great customer service! Very friendly and helpful!"

October 15, 2019
Rated 5.0 out of 5 stars Amparo Rodriguez (on Google) at Life Storage, Elgin, IL (#560)

"Wonderful people here. They're very helpful. Definitely coming back! Betty is the best and the new hire is even better! d"

September 24, 2019
Rated 5.0 out of 5 stars Michael Olenczuk (on Google) at Life Storage, Elgin, IL (#560)

"The most friendly helpful staff works here!"

September 24, 2019
Rated 5.0 out of 5 stars mig zag (on Google) at Life Storage, Elgin, IL (#560)

"Great staff super helpful clean facility and always in tact"

September 24, 2019
Rated 5.0 out of 5 stars Barbara (on LifeStorage.com) at Life Storage, Elgin, IL (#560)

"Just happy with overall experience there and we still are using them. Happy they are so easy to work with. Thanks you,"

September 04, 2019
Rated 5.0 out of 5 stars Zachary Novack (on Google) at Life Storage, Elgin, IL (#560)

"Great customer service. Betty is the best!!!"

September 03, 2019
Rated 5.0 out of 5 stars David Niemiec (on Google) at Life Storage, Elgin, IL (#560)

"Great Service !! Thank you Betty !!"

August 14, 2019
Rated 5.0 out of 5 stars Aniyah Jenkins (on Google) at Life Storage, Elgin, IL (#560)

"The Facility Is nice and clean."

August 09, 2019
Rated 5.0 out of 5 stars Doug Wolfe (on Google) at Life Storage, Elgin, IL (#560)

"Betty is the BEST! Great place to work with."

August 07, 2019
Rated 5.0 out of 5 stars Kevin Carlson (on Google) at Life Storage, Elgin, IL (#560)

"Service was Excellent! Betty was super friendly!"

August 07, 2019
Rated 5.0 out of 5 stars chris blaesing (on Google) at Life Storage, Elgin, IL (#560)

"Pricey but worth the money to have your home items stored in a climate controlled environment."

July 31, 2019
Rated 5.0 out of 5 stars Maxine (on LifeStorage.com) at Life Storage, Elgin, IL (#560)

"All my questions were answered and great storage rates"

July 30, 2019
Rated 5.0 out of 5 stars Christine (on LifeStorage.com) at Life Storage, Elgin, IL (#560)

"Staff were extremely helpful and very personable, especially because I was in crisis mode!"

July 30, 2019
Rated 5.0 out of 5 stars Rick Guthrie (on Google) at Life Storage, Elgin, IL (#560)

"I explored my options for storage near my home. This was exactly what I needed. The prices were right and I took advantage of the van !! I would recommend this Life Storage and the staff."

July 30, 2019
Rated 5.0 out of 5 stars Marcia Nowak (on Google) at Life Storage, Elgin, IL (#560)

"I normally don't write reviews, but I have to say how impressed I was with the Life Storage facility in Elgin. It was exceptionally,clean and well-managed. Betty Metallo was very helpful and explained the details involved in renting the unit. When I left, I was comfortable with storing my household good in this facility. I decided to return later that same day to check out the unit on my own and found that a lock was already on the unit and I was able to open it easily with the key she had given. I had never had a need to rent a storage unit and I probably would have done so earlier if I knew that the process was so easy."

July 02, 2019
Rated 5.0 out of 5 stars Lisa Dabe (on Google) at Life Storage, Elgin, IL (#560)

"Good place to store stuff"

June 16, 2019
Rated 5.0 out of 5 stars Anonymous (on LifeStorage.com) at Life Storage, Elgin, IL (#560)

"Betty is OUTSTANDING. Because of her incredible customer service, not only do we have a storage space, but we have opened a satellite office at the Elgin location."

June 12, 2019
Rated 5.0 out of 5 stars Paul_Sharp_SBG (on Google) at Life Storage, Elgin, IL (#560)

"Excellent facility, fantastic, helpful staff, and overall great experience. I was able to find the exact space I need within a few moments. I highly recommend Life Storage!"

June 06, 2019
Rated 5.0 out of 5 stars Kate Dillon (on Google) at Life Storage, Elgin, IL (#560)

"Clean facility and great customer service!!!"

June 04, 2019
Rated 5.0 out of 5 stars Michal Kuklik (on Google) at Life Storage, Elgin, IL (#560)

"Very great service, I would recommend to come here anytime. Wow, such amazing customer service. Come here for outstanding customer experience."

June 03, 2019
Rated 5.0 out of 5 stars Gilberto Perez (on Google) at Life Storage, Elgin, IL (#560)

"Clean facility"

May 20, 2019
Rated 5.0 out of 5 stars J B (on Google) at Life Storage, Elgin, IL (#560)

"Great management here, very clean, nice big carts to move your belongings and a garage you can pull your vehicles in to unload."

May 19, 2019
Rated 5.0 out of 5 stars Millie Molitor (on Google) at Life Storage, Elgin, IL (#560)

"Great customer service & superb facility! Tiffany was great to work with!"

May 07, 2019
Rated 5.0 out of 5 stars Stacy J (on Google) at Life Storage, Elgin, IL (#560)

"I have had a great experience so far. Tiffany was great and explained everything perfectly. The facility is clean and the unit I have is exactly what I was looking for. The only thing I would change is that there be a few more carts. They get taken up quickly on the weekends!"

April 29, 2019
Rated 5.0 out of 5 stars Justine W (on Google) at Life Storage, Elgin, IL (#560)

"Betty was absolutely amazing! And Tiffany was a delight as well! Both patient and very helpful! I am new to this facility and look forward to a great relationship with this location!!!"

April 27, 2019
Rated 5.0 out of 5 stars Michelle (on LifeStorage.com) at Life Storage, Elgin, IL (#560)

"Very personalized approach to dealing with me and my move in/move out. I really appreciated this!"

April 24, 2019
Rated 5.0 out of 5 stars Paul (on LifeStorage.com) at Life Storage, Elgin, IL (#560)

"The store manager was great. She was so helpful from the beginning when I moved in to the end of my term. Great people!"

April 24, 2019
Rated 5.0 out of 5 stars Gideon Schoepp (on Google) at Life Storage, Elgin, IL (#560)

"Excellent customer service. Thank you Betty"

April 17, 2019
Rated 5.0 out of 5 stars Holly Wuestenfeld (on Google) at Life Storage, Elgin, IL (#560)

"Impressive and safe"

April 17, 2019
Rated 5.0 out of 5 stars Stacey (on LifeStorage.com) at Life Storage, Elgin, IL (#560)

"Your personal were fantastic to deal with but their equipment (computer) failed multiple times and caused significant time delays. Your team did their best with what they were given but just wanted to address the only hiccup in securing a new storage facility. This location is always spotless and clean. I enjoy the staff and support. Thank you."

April 11, 2019
Rated 5.0 out of 5 stars Dennis Heatley (on Google) at Life Storage, Elgin, IL (#560)

"Service at the Elgin facility was outstanding! It was clean and always accessible. Kudos to Betty who went way above and beyond to help us with our move . Thanks Betty!"

April 03, 2019
Rated 5.0 out of 5 stars John Diazat (on Google) at Life Storage, Elgin, IL (#560)

"great staff and clean facility ! Betty the store manager provides the best customer service! thank you!"

March 26, 2019
Rated 5.0 out of 5 stars Elginet (on Google) at Life Storage, Elgin, IL (#560)

"VERY clean facility and great employees!!! They actually let our kid's band use on of the units at night, to practice in while our studio was being built. It was pretty cool. (yes, I paid for that unit too. ;-) Never had any problems there and these days, that's pretty uncommon. Definitely a 5-star Elgin business!"

March 20, 2019
Rated 5.0 out of 5 stars Peggy L. (on Yelp) at Life Storage, Elgin, IL (#560)

"The people who work here are very friendly and helpful especially Tiffany- Tiffany helped me rent my storage unit and even helped me unload my vehicle when I was struggling to carry things by myself!"

March 16, 2019
Rated 5.0 out of 5 stars Dan Bjork (on Google) at Life Storage, Elgin, IL (#560)

"Great prices, clean facility, and an amazing staff! What more could you ask for? A big thank you to Betty and Tiffany. Best customer service Ive ever had. Thanks for making this part of the moving process a total breeze! 5 stars and well deserved."

March 04, 2019
Rated 4.0 out of 5 stars R Drevs (on Google) at Life Storage, Elgin, IL (#560)

"Clean well lite and temperature controlled."

March 03, 2019
Rated 5.0 out of 5 stars Francisco Hernandez (on Google) at Life Storage, Elgin, IL (#560)

"I totally recommend this place! Betty and Tiffany were really friendly people and made my experience there great! Prices are good! Nice and clean facility!!"

March 02, 2019
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Features & Info

  • Rent Now Available

    Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
  • Climate Controlled Storage

    Life Storage in Elgin offers storage units with climate control to help protect your belongings from the effects of extreme temperature.
  • Moving Van or Truck Available

    This facility offers moving van or truck rental to help make your move easier. You'll get the vehicle rental at a discounted rate with any new storage rental.
  • Drive-up Accessible Storage

    This Life Storage has convenient drive-up storage units. Pull right up to the door, and load your storage unit right from your vehicle. So easy!
  • Extended Access Hours

    Even when our office is closed, you can access your space! All you need your personal access code at the keypads - no appointment needed.
  • Surveillance Cameras

    Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
  • 54' Truck Access

    The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
  • Office, Retail, and Warehouse Space

    Looking for a place to do business? This Life Storage has special spaces for lease suited for small business, retail, or larger businesses with warehousing needs.
  • Moving Boxes & Supplies

    Life Storage in Elgin sells the boxes and supplies you need for your move. Get free shipping to your home or save 20% when you pick-up at the store!

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Chicago, Elgin and West Dundee

Our self storage facility on Airport Rd is located north of the Jane Addams Memorial Tollway (Toll Road), between River Ridge Dr and Highpoint Dr, near River Valley Memorial Gardens. Click here for directions to this Life Storage.

At Life Storage Facility #560, we offer great property security systems and clean, affordable storage units to rent for the residents of West Dundee, Sleepy Hollow, Gilberts, and other neighborhoods in Elgin, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $25 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment

Features & Info

  • Rent Now Available

    Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
  • Climate Controlled Storage

    Life Storage in Elgin offers storage units with climate control to help protect your belongings from the effects of extreme temperature.
  • Moving Van or Truck Available

    This facility offers moving van or truck rental to help make your move easier. You'll get the vehicle rental at a discounted rate with any new storage rental.
  • Drive-up Accessible Storage

    This Life Storage has convenient drive-up storage units. Pull right up to the door, and load your storage unit right from your vehicle. So easy!
  • Extended Access Hours

    Even when our office is closed, you can access your space! All you need your personal access code at the keypads - no appointment needed.
  • Surveillance Cameras

    Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
  • 54' Truck Access

    The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
  • Office, Retail, and Warehouse Space

    Looking for a place to do business? This Life Storage has special spaces for lease suited for small business, retail, or larger businesses with warehousing needs.
  • Moving Boxes & Supplies

    Life Storage in Elgin sells the boxes and supplies you need for your move. Get free shipping to your home or save 20% when you pick-up at the store!

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Chicago, Elgin and West Dundee

Our self storage facility on Airport Rd is located north of the Jane Addams Memorial Tollway (Toll Road), between River Ridge Dr and Highpoint Dr, near River Valley Memorial Gardens. Click here for directions to this Life Storage.

At Life Storage Facility #560, we offer great property security systems and clean, affordable storage units to rent for the residents of West Dundee, Sleepy Hollow, Gilberts, and other neighborhoods in Elgin, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $25 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment