Storage Units near Chicago in Elgin, IL 60123

"Jennifer and Krystle were very helpful and kind."

"Very clean, super friendly staff."

"If you need a Storage Facilty...This is the "One" you should go to! Excellent Customer Support! Clean facility!"

"Great customer service, clean place very knowledgeable, and thank you Krystle G. For everything. you were great, on helping me choose the right storage that accommodate my needs. I will definitely recommend this place."

"This facility is very clean, well lit and climate controlled. Store Manager Krystle Geyer is always very helpful with any needs. I really appreciate the outstanding customer service!"

"Great place to have storage. Access to building is great. Staff has always been helpful and friendly over the last six years I have used this facility. Krystal was very professional in helping me closing out my account recently. I told her I always recommend this place for storage to others and will be back myself if need be. Thank you Life Storage!!"

"Krystle/ Jennifer are Very Exceptional and Curious..."

"I met with both Jennifer and Krystle on separate occasions and both ladies were nothing but professional and friendly. They explained everything thoroughly and made the entire process a smooth one. I would recommend this place for others."

"Krystle Geyer is the most Awesome , Informative,helpful Manager at the Elgin Facility. She is a keeper , need more like her!!!"

"I've never used storage units before, but, since I was moving from a house to an apartment, I needed a storage unit and a moving van. I was apprehensive about the whole process, but I spoke to Jennifer and she made everything very easy. I continuously called back with questions and she was very patient and reassured me at every step. Would definitely recommend!"

"Jennifer was wonderful I needed a storage unit at the last minute, and she was so helpful nice."

"As a first time storage unit user, their services were amazing! From the moment I called the online customer service number to the quick follow-up from the store manager herself, shout out to Krystle, they were all professional and very helpful. They answered all my questions, which was A LOT, and made me feel reassured that my belongs would be secure. The building is clean, has multiple access points to get to your unit quickly, and maps to help you find your way. Also, their units are indoor and on one level, so no cramming stuff into elevators. The option to rent moving vehicles is a plus as well. I would highly recommend them and will use their services again if needed!"

"The lady was very nice she handled my service with care and had amazing nails I shall come back if needing a unit"

"Great facility with prices you can’t beat! Thank you Krystle!"

"I wanted to write a review to recognize Krystle from Life Storage in Elgin. She followed up with me two months later after my insurance agent never sent over proof of previous coverage. That type of follow through is rarely seen these days and I want to commend the company for hiring proactive employees that really care! She is a one in a million."

"The life storage of Elgin is a great location with friendly staff. They have an absolutely huge garage that keeps you out of the rain for loading and unloading your unit. I have to say thank you so much Krystle with all of your help."

"Was calling all over the Elgin area for storage pricing and the reason I went with Life Storage was because Krystle was the most professional and kind rep I encountered during my research process. If you are in the middle of that process, stop and call her now!!! They offer fair pricing and great customer service!!!"

"HELLO THE LADY KRYSTLE WAS PLEASANT AND ASSIT ME WITH WHAT I NEEDED I REALLY WAS LOOKING FOR AMAZON AND SHE MADE IT HAPPEN KEEP A REP AT YALL DESK LIKE THIS THE BUSINESS WILL STAY GROWING SHE WAS IN AN CLEAN ENVIRONMENT SHE WAS NEAT AND IT SMELL WELCOMING IN HERE MEANING IT HAD TO BE WIPE DOWN CAUSE NORMALLY YOU SMELL DUST SHE SPOKE WELL SHE JUST WENT OVER AND BEYOND TO MAKE SURE I WAS PLEASE MUCH GRATITUDE"

"very friendly staff, always clean, low prices."

"A great experience. Krystle was fantastic. I’ll recommend everyone to go here"

"The most amazing experience I’ve ever had! Krystal was very patient knowledgeable and so helpful! She is the absolute best! If you have any questions just ask for Krystal! So happy I found this company."

"Good place to store your stuff! Krystle is also very helpful Cheers"

"Krystle has a great personality. Thank you for all your help. She even helped me setup google lol. She is the best!!!!"

"Great service answer the phone friendly got the information I need and will get ready for a storage unit within two weeks. Definitely recommend this place"

"I was extremely disappointed in the poor customer service provided by Crystal and her manager Mark. My unit for years has been on autopay. My credit card was compromised and this caused my autopay not to go through. As soon as I was aware I spoke to Crystal and told her I would try to be in to pay. I work six days a week and am incredibly busy. The only day I would have been able to go to the location was Sunday and for some random reason their office was closed that day. I communicated with Crystal again when I could not get in. By this time, I was hit with a $31.95 late fee. This seemed outrageous so I called Crystal again to ask for an exception. She robotically sited company policy. I asked to speak to her manager when she was unhelpful. I do credit him, Mark for returning the call the next day. He to sited company policy like a robot. I have been here for years on auto pay had my card compromised by fraud and no one can make an exception for that and to charge a late fee of over 20% of the monthly rent is absurd, especially when I had been communicating throughout ."

"Krystal I highly recommend!!! She was so nice and friendly very respectful I’m thankful I found a good storage place with great customer service."

"Krystle was so much help ever since I got my storage room she helped me with putting my keys my my storage and helped me getting a truck. She was so nice and friendly very respectful I’m thankful I found a good storage place with good customer service she made this experience very well"

"The manager told me he cares more about renting space than taking care of existing tenants. We wont be renewing thanks to your managers poor attitude. Thank you, Doug Wolfe CEO DW Enterprises LLC"

"Highly recommended"

"Good prices and quality units. I like that I could rent my unit online."

"Great place to store and good prices in units. Very professional and friendly employees. 5 star customer service."

"Very convenient with friendly staff!"

"Great office space. Manager Justin is knowledgeable and helpful!"

"Good place to store stuff .They are very helpful."

"Jason and Krystal was very helpful and kind we actually had fun talking and renting with the both of them. I would definitely recommend them😊"

"Very happy with the cleanliness of the facility! Jason is always friendly and very helpful with my many questions. The attentiveness of the employees has helped me feel comfortable to store my items at the facility."

"Always clean and staff couldn't be more helpful. Best storage facility I have ever rented from."

"Nice place with kind staff! A great place to store your things! Helpful staff too when it wasn't covid they offered to help!"

"Really nice staff, I would store my stuff here again!"

"Air conditioning and well kept"

"Great Customer Service!"

"Awesome Customer service, the manager Jason Reuber, is very customers friendly, he makes U feel very welcome, & invite U in like family in the store!! Very easy & confident to do business with this storage company. The storage company will offer you all types of perks & discount on their storage units, to accommodate your needs. The place is very well lit and very well maintained ,and clean throughout the facility. You will definitely be happy with the combination of your rental or lease with them on their units. And I will highly recommend them to anyone for there storage needs!!!"

"New Manager - Jason - was extremely helpful. Glad they have finally gotten things straightened out at this facility."

"Bery bad situation. I Hope they can help with this. UPS delivered a package, someone signed for it in the store. Place in the back according to videos. Now the package is no where to be found and manager say he is too busy to watch videos to see what happen with the package and the person who signed for it is no longer there. Noone wants to be responsable for it. So i hope a manager with authority gets back to me to respond for an ex-employee actions. Well see what happen. Any suggestion by someone reading this let me know. Bbb? Attorney general? Coporate office?"

"Really good place to put stuff from your house and very secure place and to enter you have to put a code and safe to just be there"

"Hi everyone I just want to put out there my awesome experience. With this great storage company, that I stumble across in my neighborhood. The manager that runs that facility, is truly customer-friendly & very knowledgable about all of your storage needs. He makes you feel at home & very comfortable during your visit. He will go all out his way to make sure, that you get a discount to apply toward your rental unit & the store moving & packing accessories items. I like my transaction with this storage store, it was less stress, easy online registration & they work with you on preserving your unit when you are not ready to do a transaction that day of rental. Very clean & well-maintained facility for me, I think the location is perfect!! They are a great storage company to do business with, I highly recommend them to anyone!! The manager over at Airport Rd. in Elgin ill. Mr. Jason Reuber, Thank You for all of your help & assistance" Ms. Gillespie"

"The new manager is awesome!! He is knowledgeable and super helpful and gives amazing customer service. I highly recommend using this storage company."

"Great place and great rates"

"Gigi is a Rockstar! Let Gigi help hire/train your managers please. She represents your brand and the property extremely well. Thank you, Doug Wolfe CEO DW Enterprises LLC"

"Gigi was amazing!!"

"It's a very clean facility. The staff were very helpful, especially Gigi. I feel confident knowing that my belongings are safely secured at Life Storage."

"Very friendly and helpful in finding the right size unit for me."

"Checked in yesterday, facility was very clean and the man at the front desk, Stefan, was extremely helpful and thorough with getting me set up in my unit and showing me where everything was that I might need. Prices were very reasonable and they even had a move-in special, I'll definitely be storing here for a while"

"Stefan was very helpful, and Really really nice! Great service!"

"Friendly personnel, only room for improvement is if they offered coffee & water"

"Clean facility, quick to assist customers, and a reliable place to put my things!"

"Stefan showed excellent customer. He took the time out to explain the things that was going on and the options we had."

"Betty has good customer service. Thank you"

"I have had to use quite a few storage facilities over the years with varying degrees of success. Can say with confidence the customer service at this location is a step above the rest. Always a smile. Ready to offer a hand. Great security with cameras and code systems. So far...am very very pleased. Stefan has customer service down pat! Glad I connected with this place."

"Friendly staff. Betty is fantastic!"

"Very clean facility, friendly staff and I got a lot of good information from Stefan."

"Stephan was very friendly, helpful, and informative of how to use the storage unit and facility!"

"Great staff"

"Clean facility and great customer service"

"Stefan was helpful"

"Good service , Stefan was very helpful"

"What a pleasure it was to come here. Brilliant organization and a friendly staff left me walking out with a smile; while also knowing my belongings were safely tucked away at this wonderful establishment. I have never experienced a more streamlined storage facility in my entire life. After recently moving to Elgin, I was in a rush to store all of my extra furniture - and it couldn't have been easier at Life Storage. I would encourage anyone and everyone to rent a unit here. You won't be disappointed!"

"Stefan was wonderful. He searched for a unit that was close and took a lot of time showing us how to use the new lock. He was patient and kind and willing to go out of his way to help us. I would recommend this facility to anyone that wants a clean, friendly and safe place to keep their things."

"Stephen, guy with glasses and a Beard was awesome. Was helpful and made my experience there great. Give that guy a raise!!!"

"very Clean and Stefan was very helpful excellent costume service"

"Excellent customer service and friendly staff"

"Stopped in today, met Marc. Discussed the possibility of going to the next size down, 75 sq ft. Marc was helpful & friendly. I told him why, we talked about Ken & his dad a good 15 min or so. Marc's a very compassionate individual. Sorry I missed you, Betty."

"Today I went to Life Storage in Elgin to see if I could downsize my unit. The manager on duty was so helpful. She went with me to look at my current unit to see if it would be a possibility. After looking at everything I had in my unit (way more than I remembered) she showed me a couple of different options. She was very helpful and definitely knew what she was talking about. I just want to say thank you again Betty for all your help today."

"Awesome place"

"Friendly staff and nice experience.."

"Great service, great staff, very clean and great with deliveries. Highly recommend!! Betty is the best!"

"Great service always friendly and clean"

"Great customer service! Very friendly and helpful!"

"Wonderful people here. They're very helpful. Definitely coming back! Betty is the best and the new hire is even better! d"

"The most friendly helpful staff works here!"

"Great staff super helpful clean facility and always in tact"

"Just happy with overall experience there and we still are using them. Happy they are so easy to work with. Thanks you,"

"Great customer service. Betty is the best!!!"

"Great Service !! Thank you Betty !!"

"The Facility Is nice and clean."

"Betty is the BEST! Great place to work with."

"Service was Excellent! Betty was super friendly!"

"Pricey but worth the money to have your home items stored in a climate controlled environment."

"All my questions were answered and great storage rates"

"Staff were extremely helpful and very personable, especially because I was in crisis mode!"

"I explored my options for storage near my home. This was exactly what I needed. The prices were right and I took advantage of the van !! I would recommend this Life Storage and the staff."

"I normally don't write reviews, but I have to say how impressed I was with the Life Storage facility in Elgin. It was exceptionally,clean and well-managed. Betty Metallo was very helpful and explained the details involved in renting the unit. When I left, I was comfortable with storing my household good in this facility. I decided to return later that same day to check out the unit on my own and found that a lock was already on the unit and I was able to open it easily with the key she had given. I had never had a need to rent a storage unit and I probably would have done so earlier if I knew that the process was so easy."

"Good place to store stuff"

"Betty is OUTSTANDING. Because of her incredible customer service, not only do we have a storage space, but we have opened a satellite office at the Elgin location."

"Excellent facility, fantastic, helpful staff, and overall great experience. I was able to find the exact space I need within a few moments. I highly recommend Life Storage!"

"Clean facility and great customer service!!!"

"Very great service, I would recommend to come here anytime. Wow, such amazing customer service. Come here for outstanding customer experience."

"Clean facility"

"Great management here, very clean, nice big carts to move your belongings and a garage you can pull your vehicles in to unload."

"Great customer service & superb facility! Tiffany was great to work with!"

"I have had a great experience so far. Tiffany was great and explained everything perfectly. The facility is clean and the unit I have is exactly what I was looking for. The only thing I would change is that there be a few more carts. They get taken up quickly on the weekends!"

"Betty was absolutely amazing! And Tiffany was a delight as well! Both patient and very helpful! I am new to this facility and look forward to a great relationship with this location!!!"

"Very personalized approach to dealing with me and my move in/move out. I really appreciated this!"

"The store manager was great. She was so helpful from the beginning when I moved in to the end of my term. Great people!"

"Excellent customer service. Thank you Betty"

"Impressive and safe"

"Your personal were fantastic to deal with but their equipment (computer) failed multiple times and caused significant time delays. Your team did their best with what they were given but just wanted to address the only hiccup in securing a new storage facility. This location is always spotless and clean. I enjoy the staff and support. Thank you."

"Service at the Elgin facility was outstanding! It was clean and always accessible. Kudos to Betty who went way above and beyond to help us with our move . Thanks Betty!"

"great staff and clean facility ! Betty the store manager provides the best customer service! thank you!"

"VERY clean facility and great employees!!! They actually let our kid's band use on of the units at night, to practice in while our studio was being built. It was pretty cool. (yes, I paid for that unit too. ;-) Never had any problems there and these days, that's pretty uncommon. Definitely a 5-star Elgin business!"

"The people who work here are very friendly and helpful especially Tiffany- Tiffany helped me rent my storage unit and even helped me unload my vehicle when I was struggling to carry things by myself!"

"Great prices, clean facility, and an amazing staff! What more could you ask for? A big thank you to Betty and Tiffany. Best customer service Ive ever had. Thanks for making this part of the moving process a total breeze! 5 stars and well deserved."

"Clean well lite and temperature controlled."

"I totally recommend this place! Betty and Tiffany were really friendly people and made my experience there great! Prices are good! Nice and clean facility!!"