Storage Units near Chicago in Elgin, IL, 60123

"I needed help securing a unit for one of my customers on VERY short notice. Krystle was able to get me on the right track in a matter of minutes and I was able to move stuff into storage for my customer that afternoon. She was so extremely helpful and I was able to help my customer in a huge way during an incredibly stressful situation. Thank you Krystle I can’t thank you enough!!!!"

"Loved my experience at this location! Immediately when I walked I was greeted by a friendly staff member and was shown different storage units. She was very helpful in answering all my questions and providing me with useful information. She helped me prepare for my unit and any products that may help with my move. This facility has easy in and out access, temp controlled, AND pest/bug free!! I feel safe when I enter and leave the building and love their security camera footage. Wouldn't want my stuff stored anywhere else!"

"Great staff"

"Life Storage was a great help to us for storage. I'd highly recommend them. - Tim Benson"

"Outstanding service! Krystle & Jennifer are very personable. They helped make what could have been a stressful life event very palatable. Storage units were clean and easy to use. Would highly recommend!!"

"Temperature control units. Small and biig ones. Large 0ne is upgraded 20 by 20 Building gad public restroom. Moving boxes and supplies. Car storage outside and inside. Business units. Its running 15% off now."

"Jennifer was amazing and helping us move into our unit and has always been there to answer all of our questions! We love her"

"Jennifer and Krystal are absolutely amazing! They are great truly, they are very helpful and help you with anything you may need, the storage area is very clean, I highly recommend you use this storage you will not be disappointed!!"

"30x15 storage area, has a divider on the floor that was a trip hazard, loading and unloading. Other than that good experience"

"Jennifer and Crystal made the entire process seem-less and enjoyable. All while providing professional assistance and with a great attitude. 10/10, would recommend to anyone that has had a bad experience with other storage companies."

"Krystal was an amazing help! very knowledgeable and accommodating. Went above and beyond to meet my needs! Very professional and kind!"

"Staff was helpful and courteous! Easy access!"

"Jennifer is amazing! She is very nice and informative. Best customer service I’ve had in a while."

"Wonderful experience!"

"Wonderful!"

"Jennifer Clayton was very helpful to us. Went over and above. Highly recommend storing your items at Life Storage."

"Awesome management, Krystle was very helpful and answered all of our questions. Also! Life Storage provides a FREE moving truck for new customers!!! Felt easy/comfortable to drive and maneuver. Definitely glad we came here. It's a nice and clean facility, not to mention a great place and location. Very happy. 😊"

"Very clean storage facility."

"Krystle was great! Very helpful and informative."

"Krystle did the best job I've ever seen. She is very helpful kind and funny. She is very professional and helped in every way. thank you for your advise."

"Jessica was very kind and helpful in assisting me with my van rental. Awesome facility"

"Beautiful place and great staff"

"Krystle is awesome and has a great personality.."

"Krystle Geyer was wonderful in assisting me find a perfect storage room and a perfect deal that fit my budget. Cheap rental vans and very well priced storage rooms. Would recommend highly!"

"Krystle at the Elgin facility is awesome! Very friendly and answered all our questions."

"Great place, although I personally haven’t used their storage facility, I can say their office suites and staff are amazing. The Manager, Krys has been incredibly friendly and professional. I would recommend this facility to anyone looking for an office space in the Elgin area."

"Awesome customer service Krystle is the best. This location has a very clean well kept facility. Most definitely recommend this location."

"Krystle was awesome during my auction pick up. I will definitely be back again."

"Thank you to the kind-hearted manager Krys and Life Storage for the generous donation of sanitizer. Our faculty and staff are truly grateful."

"This is by far the best storage facility experience I've ever had!!! Krystle hooked it up worth a great deal and even better customer service!!! 10 Stars!!!"

"Wonderful place. Great staff. Very helpful. Helped our school district by gifting 100 cases of sanitizer. Krys was extremely helpful and friendly. Thank you so much for the this great experience"

"Super friendly Staff! Everything appeared to be so clean. I was extremely nervous getting a storage unit just with all the bad things heard about them, but I felt such as ease with how professional the staff was even though it was a one woman show that day!"

"Very friendly people at this storage facility."

"Professional, Amazing and just awesome!! Thank Jennifer and Krystle!!"

"Great service Jennifer and krystle"

"Krystle and Jennifer were very helpful."

"Great place. Krystle Geyer is always very professional, helpful, and courteous. Anytime I have questions or need help she’s always there."

"That manager is beyond amazing and can I say Gorgeous 😍😍. A great storage place! Wouldn’t recommend any other place."

"Jennifer, helped explain the rules and pricing for this storage facility and overall helped me learn the ropes"

"Super clean! I was worried about getting a storage unit but after touring the place I feel relieved and know that my things will be safe. Staff is super friendly and informative"

"I have been a long time off and on customer of Life Storage in Elgin and have appreciated the climate controlled environment there and the easy access to my locker any time of the day or night.  I have to say though, I never been as impressed with a manager there as I am with Crystal.  She is really an amazing person who desires to make her location the best in the chain. She genuinely wants to hear feedback from customers as to how she and her assistant Jennifer can further improve services there.  When she says she is going to do something, she does it, such as following up phone calls and making sure things on the property that need fixing are fixed."

"Krystle Geyer is extremely helpful, very courteous, friendly, and informative. A pleasure to work with!"

"If you need awesome service, come and see Krystle. She will definitely take care of you. In and out in no time!"

"Really, no carts to use to move things to my storage unit? C'mon people, get with the program. I had to use a pallet lift because that was all I could find. Pathetic."

"Crystal was very helpful and patient. Great location."

"Management has changed a few times in recent years. Krystle is always available and willing to help get issues resolved. The facility is always clean and I never have any issues that cant be resolved."

"Great staff with excellent customer service - friendly, efficient, and knowledgeable! Had to switch a rental last minute and Jennifer went above and beyond to accommodate, making me feel like a valued customer! With all the twists and turns in life, it's great to do business with a company that is willing to help their customers when possible. Very positive experience here. Highly recommend!"

"This facility is the best ive ever used. Krystle and Jennifer are amazing and helpful. Very personable and friendly."

"The office at this facility was so polluted with bleach and Lysol I could not breathe in the office I had to leave. They claim they use Simple Green but I know what Lysol and bleach smell like. I personally believe that it was much more toxic of an environment with the chemical cleaners than what they were trying to really do"

"Krystle was awesome! Attentive and super helpful with what I needed and very professional. Thank you!"

"To whom it may concern, I do not rent at Life Storage but work at a neighboring business. Life Storage is the first business when entering the center. Today I drove by and stopped to chat with the manager. She was outside cleaning the parking lot in front of the building. I wanted to say thank you to her for keeping the parking lot clean from all the garbage AMAZON creates. With a chuckle she replied "Its ok, it allows me to get fresh air." If you are not aware, there is a sea of Amazon trucks in our parking lot and with summer approaching I'm sure she will get lots of fresh air."

"They are great here! Crystal and Jennifer were very helpful. I needed to find my storage which they helped me with and then they helped cut off the locks( not easy to do!). All with a smile."

"Jennifer was very friendly and knowledgeable. She answered all my questions professionally and politely."

"Krystal was outstanding - extremely helpful, very friendly and was more than you could ask for throughout the whole process - would definitely recommend her to everyone"

"Very clean and professional atmosphere. Knowledgeable and fast process, thanks and i will continue to do future business"

"Krystal is so much nicer and friendlier then the previous manager."

"Store Manager Krystle is super nice and friendly. Everytime I'm there she is always cleaning and asking if I need her help. Kudos to her."

"Krystle Geyer, store manager, at the Elgin (Airport Road) Facility has been so helpful while we are transitioning to another state. We needed another locker and she provided! She is great to work with and so pleasant. The facility is clean and well kept. The location is close to our home. We have suggested to many of our friends who live nearby to check out Life Storage and to contact Krystle."

"Krystle is an awesome and professional person. The site is nice and neat. Very clean and polite. I will recommend this site to all."

"Highly recommended' I am in the process of setting myself up to move out, so naturally I needed a spot to store some things. Jennifer at the front desk was beyond helpful and patient. She answered any question that I could come up with and clearly demonstrated everything I needed to know for access to my unit. She went above and beyond and made sure I was with knowledge of everything I needed. Great space, clean, organized, reasonably priced and secure."

"The staff us friendly and helpful. The facility is always kept clean and neat. The y bring my packages to my lockup neatly placed or will call to notify me. Great people great place."

"Life Storage Elgin is the a great place to store your items. Management is very easy to work with and very accommodating. Krystle (store manager) is very helpful with my storage needs"

"Jennifer and Krystle were very helpful and kind."

"Very clean, super friendly staff."

"If you need a Storage Facilty...This is the "One" you should go to! Excellent Customer Support! Clean facility!"

"Great customer service, clean place very knowledgeable, and thank you Krystle G. For everything. you were great, on helping me choose the right storage that accommodate my needs. I will definitely recommend this place."

"This facility is very clean, well lit and climate controlled. Store Manager Krystle Geyer is always very helpful with any needs. I really appreciate the outstanding customer service!"

"Great place to have storage. Access to building is great. Staff has always been helpful and friendly over the last six years I have used this facility. Krystal was very professional in helping me closing out my account recently. I told her I always recommend this place for storage to others and will be back myself if need be. Thank you Life Storage!!"

"Krystle/ Jennifer are Very Exceptional and Curious..."

"I met with both Jennifer and Krystle on separate occasions and both ladies were nothing but professional and friendly. They explained everything thoroughly and made the entire process a smooth one. I would recommend this place for others."

"Krystle Geyer is the most Awesome , Informative,helpful Manager at the Elgin Facility. She is a keeper , need more like her!!!"

"I've never used storage units before, but, since I was moving from a house to an apartment, I needed a storage unit and a moving van. I was apprehensive about the whole process, but I spoke to Jennifer and she made everything very easy. I continuously called back with questions and she was very patient and reassured me at every step. Would definitely recommend!"

"Jennifer was wonderful I needed a storage unit at the last minute, and she was so helpful nice."

"As a first time storage unit user, their services were amazing! From the moment I called the online customer service number to the quick follow-up from the store manager herself, shout out to Krystle, they were all professional and very helpful. They answered all my questions, which was A LOT, and made me feel reassured that my belongs would be secure. The building is clean, has multiple access points to get to your unit quickly, and maps to help you find your way. Also, their units are indoor and on one level, so no cramming stuff into elevators. The option to rent moving vehicles is a plus as well. I would highly recommend them and will use their services again if needed!"

"The lady was very nice she handled my service with care and had amazing nails I shall come back if needing a unit"

"Great facility with prices you can’t beat! Thank you Krystle!"

"I wanted to write a review to recognize Krystle from Life Storage in Elgin. She followed up with me two months later after my insurance agent never sent over proof of previous coverage. That type of follow through is rarely seen these days and I want to commend the company for hiring proactive employees that really care! She is a one in a million."

"The life storage of Elgin is a great location with friendly staff. They have an absolutely huge garage that keeps you out of the rain for loading and unloading your unit. I have to say thank you so much Krystle with all of your help."

"Was calling all over the Elgin area for storage pricing and the reason I went with Life Storage was because Krystle was the most professional and kind rep I encountered during my research process. If you are in the middle of that process, stop and call her now!!! They offer fair pricing and great customer service!!!"

"HELLO THE LADY KRYSTLE WAS PLEASANT AND ASSIT ME WITH WHAT I NEEDED I REALLY WAS LOOKING FOR AMAZON AND SHE MADE IT HAPPEN KEEP A REP AT YALL DESK LIKE THIS THE BUSINESS WILL STAY GROWING SHE WAS IN AN CLEAN ENVIRONMENT SHE WAS NEAT AND IT SMELL WELCOMING IN HERE MEANING IT HAD TO BE WIPE DOWN CAUSE NORMALLY YOU SMELL DUST SHE SPOKE WELL SHE JUST WENT OVER AND BEYOND TO MAKE SURE I WAS PLEASE MUCH GRATITUDE"

"very friendly staff, always clean, low prices."

"A great experience. Krystle was fantastic. I’ll recommend everyone to go here"

"The most amazing experience I’ve ever had! Krystal was very patient knowledgeable and so helpful! She is the absolute best! If you have any questions just ask for Krystal! So happy I found this company."

"Good place to store your stuff! Krystle is also very helpful Cheers"

"Krystle has a great personality. Thank you for all your help. She even helped me setup google lol. She is the best!!!!"

"Great service answer the phone friendly got the information I need and will get ready for a storage unit within two weeks. Definitely recommend this place"

"I was extremely disappointed in the poor customer service provided by Crystal and her manager Mark. My unit for years has been on autopay. My credit card was compromised and this caused my autopay not to go through. As soon as I was aware I spoke to Crystal and told her I would try to be in to pay. I work six days a week and am incredibly busy. The only day I would have been able to go to the location was Sunday and for some random reason their office was closed that day. I communicated with Crystal again when I could not get in. By this time, I was hit with a $31.95 late fee. This seemed outrageous so I called Crystal again to ask for an exception. She robotically sited company policy. I asked to speak to her manager when she was unhelpful. I do credit him, Mark for returning the call the next day. He to sited company policy like a robot. I have been here for years on auto pay had my card compromised by fraud and no one can make an exception for that and to charge a late fee of over 20% of the monthly rent is absurd, especially when I had been communicating throughout ."

"Krystal I highly recommend!!! She was so nice and friendly very respectful I’m thankful I found a good storage place with great customer service."

"Krystle was so much help ever since I got my storage room she helped me with putting my keys my my storage and helped me getting a truck. She was so nice and friendly very respectful I’m thankful I found a good storage place with good customer service she made this experience very well"

"The manager told me he cares more about renting space than taking care of existing tenants. We wont be renewing thanks to your managers poor attitude. Thank you, Doug Wolfe CEO DW Enterprises LLC"

"Highly recommended"

"Good prices and quality units. I like that I could rent my unit online."

"Great place to store and good prices in units. Very professional and friendly employees. 5 star customer service."

"Very convenient with friendly staff!"

"Great office space. Manager Justin is knowledgeable and helpful!"

"Good place to store stuff .They are very helpful."

"Jason and Krystal was very helpful and kind we actually had fun talking and renting with the both of them. I would definitely recommend them😊"

"Very happy with the cleanliness of the facility! Jason is always friendly and very helpful with my many questions. The attentiveness of the employees has helped me feel comfortable to store my items at the facility."

"Always clean and staff couldn't be more helpful. Best storage facility I have ever rented from."

"Nice place with kind staff! A great place to store your things! Helpful staff too when it wasn't covid they offered to help!"

"Really nice staff, I would store my stuff here again!"

"Air conditioning and well kept"

"Great Customer Service!"

"Awesome Customer service, the manager Jason Reuber, is very customers friendly, he makes U feel very welcome, & invite U in like family in the store!! Very easy & confident to do business with this storage company. The storage company will offer you all types of perks & discount on their storage units, to accommodate your needs. The place is very well lit and very well maintained ,and clean throughout the facility. You will definitely be happy with the combination of your rental or lease with them on their units. And I will highly recommend them to anyone for there storage needs!!!"

"New Manager - Jason - was extremely helpful. Glad they have finally gotten things straightened out at this facility."

"Bery bad situation. I Hope they can help with this. UPS delivered a package, someone signed for it in the store. Place in the back according to videos. Now the package is no where to be found and manager say he is too busy to watch videos to see what happen with the package and the person who signed for it is no longer there. Noone wants to be responsable for it. So i hope a manager with authority gets back to me to respond for an ex-employee actions. Well see what happen. Any suggestion by someone reading this let me know. Bbb? Attorney general? Coporate office?"

"Really good place to put stuff from your house and very secure place and to enter you have to put a code and safe to just be there"

"Hi everyone I just want to put out there my awesome experience. With this great storage company, that I stumble across in my neighborhood. The manager that runs that facility, is truly customer-friendly & very knowledgable about all of your storage needs. He makes you feel at home & very comfortable during your visit. He will go all out his way to make sure, that you get a discount to apply toward your rental unit & the store moving & packing accessories items. I like my transaction with this storage store, it was less stress, easy online registration & they work with you on preserving your unit when you are not ready to do a transaction that day of rental. Very clean & well-maintained facility for me, I think the location is perfect!! They are a great storage company to do business with, I highly recommend them to anyone!! The manager over at Airport Rd. in Elgin ill. Mr. Jason Reuber, Thank You for all of your help & assistance" Ms. Gillespie"

"The new manager is awesome!! He is knowledgeable and super helpful and gives amazing customer service. I highly recommend using this storage company."

"Great place and great rates"

"Gigi is a Rockstar! Let Gigi help hire/train your managers please. She represents your brand and the property extremely well. Thank you, Doug Wolfe CEO DW Enterprises LLC"

"Gigi was amazing!!"

"It's a very clean facility. The staff were very helpful, especially Gigi. I feel confident knowing that my belongings are safely secured at Life Storage."

"Very friendly and helpful in finding the right size unit for me."

"Checked in yesterday, facility was very clean and the man at the front desk, Stefan, was extremely helpful and thorough with getting me set up in my unit and showing me where everything was that I might need. Prices were very reasonable and they even had a move-in special, I'll definitely be storing here for a while"

"Stefan was very helpful, and Really really nice! Great service!"

"Friendly personnel, only room for improvement is if they offered coffee & water"

"Clean facility, quick to assist customers, and a reliable place to put my things!"

"Stefan showed excellent customer. He took the time out to explain the things that was going on and the options we had."

"Betty has good customer service. Thank you"

"I have had to use quite a few storage facilities over the years with varying degrees of success. Can say with confidence the customer service at this location is a step above the rest. Always a smile. Ready to offer a hand. Great security with cameras and code systems. So far...am very very pleased. Stefan has customer service down pat! Glad I connected with this place."

"Friendly staff. Betty is fantastic!"

"Very clean facility, friendly staff and I got a lot of good information from Stefan."

"Stephan was very friendly, helpful, and informative of how to use the storage unit and facility!"

"Great staff"

"Clean facility and great customer service"