*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Columbus, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"Debbie Gourlay was wonderful!! I was in need of a storage space and she took great care of making that happen for me .Mrs.Gourlay was very friendly ,she made me laugh and was what I would consider very professional and knowledgeable of her job.I am truly a happy customer so Thank you so much !! I wiould definitely recommend this facility..??"
"Yes. Rosie at your Columbus, GA store on Milgen Rd. is phenomenal at her job. When I needed my storage unit, I was in a scramble and going through some personal stuff. Rosie could tell I was in a panic but she helped me slow down and made sure I knew everything I needed to know, showed me to my unit, and helped me get an account set up quickly and efficiently - with an amazing attitude on top of it all. Please give her a raise - she really deserves it. If Life Storage values their employees as much as Rosie values the clients that come into Life Storage, then I would surely hope she gets the recognition she deserves for being so wonderful and helpful. I ended up having to vacate my unit just after a month, but I never forget a great customer service experience! Thank you, Rosie!"
"I have used this facility twice over the years. The people who work here are VERY professional and helpful. My only suggestion would be to move the dumpster. Sometimes people don't put their trash inside the dumpster and it can look messy. Otherwise, I have been very happy. I will use you again."
"I had a wonderful experience with the Miller Road team here in a Columbus. Two years and not a single complaint, I was actually sad when I cleaned out my unit and no longer needed their services. I will be back for any future needs and have referred all my friends/family."
"Very professional. Answered all questions. Very friendly and I felt like I had met two people who are my friends. I’m sorry they are moving to another site!"
"Bonnie and Regina are awesome! They were very attentive, professional, and accommodating to ensure I was satisfied. I would highly recommend this storage location!"
"Ms. Regina, was a fantastic help to my mother and myself. She was extremely kind and very efficient in doing all the paperwork. Her customer service skill are fantastic. "
"You should be allowed to choose the payment amount online because i share my payment with someone. It's always pay the whole amount or this amount plus next month. I dont like that. "
"The customer service was top-notch and professional. The manager has a great understanding of the storage business. I highly recommends that people using this facility. "
"Bonnie (the manager) is absolutely awesome. She must have worked here her whole life because she knows everything! The golf cart was broken so she walked a couple of times to my units in brutal heat, but never complained or hesitated to go with me. She is so sweet, it's a real pleasure to work with her. I rented two spaces, bought boxes and other supplies, and bought locks. She made recommendations that really helped me out. The whole experience was terrific and the facility is great. I love the wide spaces between the buildings which made getting through there with my dually and trailer easy. I will definitely recommend LifeStorage on Miller Road."
"There was a problem with my access to the unit on the very first day so I was compensated fairly for the inconvenience with partial store credit and extended 24 hr access."
"Regina, Was very helpful and professional. She made my first storage unit experience very quick and easy. I was pressed for time and she made sure I got done in a timely manner. Will recommend her to friends and family. "
"Denise was very attentive to my needs, very professional ,courteous and knowledgeable about services offered by your company. Truly an asset to your company. I would highly recommend your services to others having a storage need. "
"My rep was extremely helpful, very knowledgeable, walked me thru everything very professionally and I feel very strongly that all my beloved possessions are being kept by someone who truly cares about me and my precious belongings. Great rep. Thanks."
"The rental went well. I was offered assistance for a rental truck and other needed items for moving. I am very happy with my experience with your company."
"Kind , curious, and professional is how I'd describe the service. The facilities are new, and clean. The dolly (though nice that there's even one complimentary) could use a touch of love if not a replacement. "
"I never had an issue with the staff or the facility. They always were happy to help and took their time to assist me and/or answer any questions. You just know good people and they are awesome. Even when it was time for me to leave, the attendant came from behind the counter to shake my hand and wished me well. I hate moving but I would def use them again if I needed to plus the storage space was very affordable."
"Your employee was very nice and courteous. She explained everything so that we understood, showed us our space and we elected to have the monthly payments directly taken out of my bank account. She explained what to expect since it was in the middle of the month and that we would always get a reminder when the money was taken out."
"I was greeted by Vince as soon as I entered the office. Since I reserved online, he drove me over to the unit he picked out so I could see it and approve before we completed the paperwork. He was very nice and explained every detail about directions to the storage unit and how to operate the lights, door, and lock. He answered all my questions and was not pushy with any purchases. This was a great experience."
"I came in the facility at the last minute on a saturday, panicing about getting a unit. The gentleman had no problem in staying over even though he was getting ready to close."
"We had NO issues while renting space there. The associates were always professional and friendly. Since we don't live there, we don't know people to recommend your facility."
"I have never had anyone that was more thorough, as Vince was, regarding the storage facility or what was available or expected! He was very courteous and professional, as well as willing to answer any questions. Thank you!"
"I was explained how the rental agreement worked and given different options to rent. I was given the best deal for the price, not just what I wanted or asked for."
"The Gentleman that worked at the space was so friendly and very informative. Any questions we had answered promptly and accurately. If he didn't have the answer he research and answer. If I ever need to rent again Uncle Bob's [Life Storage] will get my service. "
"The associates were extremely helpful and even gave us numerous tips about safe storage without being prompted. There are a lot of things I didn't realize could attract bugs or ruin our personal belongings and it was nice to know this before packing and storing. It's obvious they care for their customers and want our storage experience to be a good one. "
"An undeniable fact about any business is the quality of the people or employees. Uncle Bob's rating is excellent in this area. We were treated as we were a member of the family and for that I thank you and will continue to do business with Uncle Bob's Self Storage."
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #329, we offer great property security systems and clean, affordable storage units to rent for the residents of Morningside, Ellerslie, Cataula, Bibb City, and other neighborhoods in Columbus, GA. Call us with questions, reserve online, or click here to compare other storage units in Columbus.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental
