Self Storage Facility near Brookhaven in Atlanta, GA 30329

"Easy storage unit to access, safe, and friendly staff!"

"I wish the lady who helped me mentioned that they will change the original price $50+ more whenever they want. Unexpected changes like this are really a hardship"

"Ms Hedy Talbot made the experience amazing. She was very professional and knowledgeable about the storage unit."

"Very professional"

"Thank you to Hedy for exceptionally helpful and friendly service!"

"The worker there was so helpful and explained everything so well."

"They help up get out storage quickly and efficiently."

"Excellent team at Store 411. Hedy Talbot was especially helpful during a harried time for me. She was professional, courteous, patient and took extra steps in helping me secure a rental unit. I also happen to know that she and manager Rick have been very kind to a close friend of mine who rents a unit on the property and is dealing with some difficult health issues. Recommend without reservation!!"

"Rick (the store manager) was super friendly and professional. He helped me narrow down on a storage unit and gave me the in’s and outs of how things work. Very pleasant experience!"

"Great good"

"Hedy was extremely helpful with me getting my storage unit. She walked me around and explained everything in detail! She deserved a raise, i got VIP treatment"

"Clean, everything works, good availability of carts and very responsive team. I left my unit closed and 'locked', I thought, but I had not actually locked it. I was notified in less than an hour that I had not secured my space. They take their work seriously and are very professional. THANK YOU Rick!"

"Clean, well lit, friendly staff when I booked. My only con really is that it's not 24/7 access which I didn't realize but it's not a big deal. Still, if you have to get a storage unit, this would be my recommendation."

"Affordable, well secured, and great customer service."

"Hedy was amazing. Great customer service and a big help with making my move out simple and easy."

"Hedy was amazing."

"This facility is the best storage facility that I’ve used in metro Atlanta. Rick has been fantastic and easy to work with, the facility is well maintained, and the location is very convenient."

"Rick and Hedy are great! They are nice and very helpful. I highly recommend this Life Storage location! It’s even close to REI and eating spots on Buford Highway so there is lots to do when taking a break from moving things in and out of storage."

"Thank you to hedy!!!!!!!! You were amazing definitely above and beyond."

"Amazing customer service, did everything with no inconvenience. Helpful lady upfront who helped us and did everything quickly"

"Super good manager excellent hedy"

"Rick was amazing; he explained everything clearly and concisely and confident he will continue to provide excellent service during my time renting this space!"

"Hedy!!! Please go see her she is great outstanding!! She moves super fast and super sweet lady!!!"

"Great customer service"

"Hedy and everyone else that works at this location has great customer service! Always super helpful."

"I went to a Life Storage to look about renting a storage space for the 1st time in my life. Ms. Hedy was exceptional!! These days it's so hard to find good honest hard working employees. I passed 2 other storage locations before getting to meet Ms. Hedy. It was the best decision I made. She definitely needs to be recognized by Corporate...🤑😊"

"Ms.Hady provided excellent customer service. She answered all my questions and made sure I selected the correct storage unit that would work for me. She was super amazing and made my day. The storage area is secure and safe and I love it."

"Hedy Talbort provided surberb customer service. She really went beyond to assist with my rental."

"Excellent service from the store manager Rick! Extremely helpful and kind! Thank you for your help Rick! Would give 10 stars if I could!"

"Please go to Hedy and no one else for excellent service!"

"The staff here was amazing from the phone call to in-person. Ms. Hedy is so sweet, kind, and very knowledgeable about the property."

"Life Storage Brookhaven was one of the best storage experiences I have had; the facility was always clean and safe. Rick Preston, Store Manager, always went out of his way to make sure our questions were answered to the fullest and that our Life Storage experience was amazing."

"This has been my first experience with a storage locker and I’m so thankful that Rick Preston and Hedy Talbot made it so easy!! Rick he led me get setup and walked me through the whole process, then Hedy was here when I moved out of my locker and while I was very need and confused she was absolutely amazing and more than happy to help with all of my questions. Thanks to both of you and I would highly recommend #411 in Brookhaven for anyone looking!!!"

"Hedy is absolutely amazing! Thank you for all your help!"

"Great customer service"

"Hedy was great"

"Rick and his employees really are great people and they took great care of me and my storage needs. Whenever I needed to change units, or when I missed a payment they were very courteous and were very easy people to deal with. I would absolutely recommend storing your things here, and if I ever need storage again I'll be coming back"

"Thank you for the great service!"

"I had a wonderful experience here and Hedy worked overtime to get us set up! Thank you for providing great service."

"Hedy was excellent! Easy process and her suggestion on size was what I needed. Thank you!"

"Hedy was extremely helpful in helping me find my storage on site. She assisted me in getting my gate code to work as well. Thanks so much for your diligence!"

"Rick was knowledgeable and friendly. He answered all of our questions. He made the sign up easy!! Best price we found too!!"

"Tedy was awsome. She made everything seem so simple and easy. Great place, very clean and great prices, as i shopped around. I was having a bad morning until i walked in and was greeted by the most amazing smile and energy Tedy showed my way."

"Rick and Hedy have been great to work with!"

"Going here was actually a very pleasant experience, even fun. First contact by phone making the reservation was easy and helpful. Upon arrival, I found the place clean and nicely set up. Hedy Talbot was friendly from the start, and she was helpful and informative, as well efficient making the arrangements. I highly recommend this particular facility. Even the available bathroom was very clean!"

"Clean, secure, always available."

"I rented a unit on the smaller size and further from the elevator to save money. It was more than enough space for my personal effects, ie. clothes/shoes, camping gear, and small household items like appliances and lamps. They have carts, so it only took me 3 trips to haul everything out. Anyway, I used my own lock which they sort of pressured me to buy theirs, but all in all it worked out fine. I bought the insurance they offered and did automatic payments to my credit card. No complaints! And if you decide there’s things you’d like to give away, there’s a Goodwill down the street from this location!"

"Very clean and very nice people. Been using this storage for cover 6 years now."

"Hedy Talbot gave great customer service assisting me with all my question. Thank you"

"Feel safe and clean. Cost has gone up a lot."

"Rick was amazing at assisting me with my new storage unit. Thank you so much"

"Hedy was very friendly and helpful. I rented a small locker today."

"Hedy Talbot was excellent and extremely helpful. Would definitely recommend seeing her for your storages and moving needs."

"We have been with Bob’s to LifeStorage for 7 years with multiple units. The last time we were here was 5 years ago and our contents were perfectly as we had left them. Yesterday Heddy was informative over the phone and reassuring about the processes for today. Today having packers arrive and a container for shipping Rick helped coordinate everything including giving us a comfortable conference room with wifi to hang out in during the process. Everything was extremely smooth as we closed out our journey at Life Storage. The location is very convenient to Brookhaven and Buckhead. Also it the facility is kept in top notch condition. Even the packing Manager committed on how in good shape Life Storage appears and he has been in many storage facilities! Thank you for taking care of our stuff."

"I was very pleased with the facility, cleanliness, but most importantly the personal service from Rick and Heddy."

"I have been with Life Storage since 2014. Rick has been there since I started with them and has always been amazing. Today, I made a quick trip back to Atlanta and needed to get into my storage, needed the lock cut and be able to catch a flight home. Rick made everything happen without any issues. He made something that could have been a real hassle, really easy."

"Not that I love having my stuff in storage, but if you need to this is the place. The place is clean, secure and was conveniently located. Rick the manager and Hedy are both awesome, I appreciate you!"

"I have been with them for over seven years. Enough said. Great office staff."

"The customer service is amazing!"

"What a wonderful experience at this life storage location Building is super clean Locked and secured I had a temp controlled unit and rented for a year I didn’t need to call ahead when closing my account I just simply emptied my unit and told them I was moved and they closed my account. Easy Wasn’t charged and extra hidden fees No 30 day notice needed Grounds are well lit Secured and need a passcode to get in gate In building and on elevators SUPER friendly staff and clean facility would def recommend storing here."

"The Elevator aint work"

"Great quick and professional."

"Excellent facility. Very well-run. The staff is professional, courteous, efficient, and friendly. The facility provides well-maintained elevators that are, except for a rare occasional glitch, always running and in good condition. I want to mention that the staff does a great job of keeping the facility clean."

"I’ve used this facility for the past 3 years. Great customer service, great prices, amenities, location, and storage options. I’d recommend this place to everyone."

"I had a great experience with life storage , there were courteous and helpful and loved that property and units were clean."

"Rick, the manager, was very helpful and provided exceptional customer service during my visit at Life Storage. He was ready to assist and answer any questions I had. Many thanks!!!"

"Es un lugar muy seguro muy limpio yo tengo un Storage rentando y me gusta mucho el Manage es muy buena persona ."

"Great facility, convenient to get in and out off, and safe"

"Great service, they were able to get me a 10×20 last minute while their sister facility was down from the big city black out. Safe, air conditioned and easy to move huge furniture."

"Had an awesome experience with Rick @ Briarwood location. Professional, courteous, customer service oriented, knowledgeable and fast."

"Very good service by Mary"

"Rick who is the manager went above and beyond to work with me and made the process EXTREMELY EASY and EFFORTLESS. DEFINITELY RECOMMEND LIFE STORAGE"

"Rick Preston, manager of Life Storage #411 exhibits professionalism along with exceptional customer service. It is very apparent he takes a personal interest in maintaining his property and the needs of his customers. I have been a long term customer (6 years+) always appreciating the high level security with the gated and building codes for entry, a very well lit property, the expansive overhead roof at the entry for ease of moving during inclement weather, available carts, efficient climate controlled environment - all made for the best in storage experience. Accolades and great thanks to Rick and his staff."

"Found this location after searching through at least 5 other companies and, honestly, I cannot be happier that I went with Life Storage. Rick, the manager, is incredibly helpful and worked with me to accommodate exactly what I was looking for in a storage unit. The facility is clean and secure and the prices are competitive. What more could you want?"

"All the Life Storage locations are awesome! This is the third one I have rented at in the last 4 years and they have all been well kept and well maintained. This one on Briarwood is beautiful and the massive covered car port is so helpful!"

"Staff very friendly. Victoria. Rick. Thank you!"

"Manager is super friendly. Quick process. Clean facility!"

"Great service from Dona"

"Donna was great explained in detail the various options that would best suit my needs and went over my contract in detail I am very satisfied with the customer service at this location"

"I have been a customer of Life Storage Briarwood Road for the past 3 1/2 years. During that time, they have provided me with outstanding customer service. On several occasions, my partner didn't secure the lock on our unit. They have always called to inform me and secured my space until we could return. Recently, I visited to inquire about an additional storage unit and Donna was extremely helpful to me. She had a great personality and was so friendly. They are reasonably priced when compared to other storage facilities and they keep the grounds and spaces very clean. There are always carts and flatbeds to move stuff. The grounds are secure as well as the floors where your units are located. Thanks, Life Storage! Keep up the good work! A satisfied customer"

"I have been a customer of Life Storage Briarwood Road for the past 3 1/2 years. During that time, they have provided me with outstanding customer service. On several occasions, my partner didn't secure the lock on our unit. They have always called to inform me and secured my space until we could return. Recently, I visited to inquire about an additional storage unit and Donna was extremely helpful to me. She had a great personality and was so friendly. They are reasonably priced when compared to other storage facilities and they keep the grounds and spaces very clean. There are always carts and flatbeds to move stuff. The grounds are secure as well as the floors where your units are located. Thanks, Life Storage! Keep up the good work! A satisfied customer"

"I’ve had a unit with them for about 2 years now and I have had a very positive experience. The staff is very pleasant and helpful. Rick and Donna both are both awesome!"

"Rick was quick and got us everything we needed in very little time.  Made a usually frustrating process pretty painless!"

"Rick and team provided exceptional customer support. I didn’t get the fluffy sales pitch that’s typically received from any sales/rental organization. They provided the best all around deal and got my business. The facility is clean, secured and organized. Look forward to working with Rick and team throughout the storage rental. I definitely will recommend this Life Storage branch to others."

"The store staff here are amazing! They called me about my reservation practically as soon as I made it. I was able to complete all the paperwork without going into the office and every time I saw them the were cleaning. I only saw Rick but I was very happy every step of the way. Thank you!"

"Clean bathroom"

"Always first class service from this Life Storage location! Rick goes above and beyond for his customers!!"

"Im very happy I found this storage facility. The facility is clean, efficient, modern, well maintained, and very affordable compared to other storage facilities. Security is good. The location is just off I-85 and is accessible in a safe area."

"Was assisted by Mary. Great personality, very reassuring and makes me feel secure with my unit."

"I am not a big review writer and, in my lifetime, I would have never pictured myself writing a review for a storage company. However, the staff at this location deliver such exceptional customer service that I felt like I had to write a review. I mostly deal with Rick, the manager and he is incredible. Every time that I see him he is being helpful to me or doing something to make things better at the location in general. I don't deal with his associate as much but he has also always been helpful, polite, and courteous."

"This is without a doubt the best storage location. The professionalism and empathy constantly exhibited by the staff is exceptional. The location Manager whom I only know as RICK is always willing and ready to assist and concise in explaining my options in a very honest way. I will recommend them anytime. They are AWESOME!!!!!!"

"Clean... nice employees"

"Great staff. They helped me out last minute. I laughed while writing this to see the petty 1 and 2 star reviews."

"Friendly, courteous, and professional staff."

"Have been using this storage location since my relocation to Atlanta. Made several moves prior (utilizing other storage facilities) and absolutely nothing compares to this Life Storage location! Rick Preston, the Store Manager, is 100% hands-on, as is his staff. The building is always immaculate inside and out. Units are climate controlled, and codes are set in a way to maximize security. At one point, I had three units of various sizes and have since consolidated to one, now that I'm fully settled. I have such peace of mind knowing my belongings are in this 5-star environment."

"Great prices friendly staff clean secure"

"Nice and clean and the staff are wonderful!"

"Bra jobb team Life Storage!"

"Awesome place to rent. Vaughndel was very professional and knowledgeable."

"Highly recommend for storage. We had our unit for almost 2 years and have never had any issues. Very clean and easy to move your items."

"Merry Christmas, Rick!"

"I have been a long-standing customer (since 2013). However, every year I noticed that the company raises the rent. I believe the company/management knows that once a customer rents space, they are unlikely to go through the trouble of moving again, so the company/management has leverage over the customer. I recently called the management on duty at Store #411 and explained my situation and asked if they would consider not raising the rent given my loyalty since 2013. I was met with no sympathy and no deference and was told more or less that it is what it is. It is unfortunate that they don't have a long-term vision and consider customer loyalty as one of their strategic/ competitive advantages. It is also unfortunate they exploit the customers."

"I have been a long-standing customer (since 2013). However, every year I noticed that the company raises the rent. I believe the company/management knows that once a customer rents space, they are unlikely to go through the trouble of moving again, so the company/management has leverage over the customer. I recently called the management on duty at Store #411 and explained my situation and asked if they would consider not raising the rent given my loyalty since 2013. I was met with no sympathy and no deference and was told more or less that it is what it is. It is unfortunate that they don't have a long-term vision and consider customer loyalty as one of their strategic/ competitive advantages. It is also unfortunate they exploit the customers."

"Very nice, very clean, good job!"

"Great experience customer service especially Mr Rick the manager always been so nice and sweet to customers he always been a life saver for me God bless him and staff"

"I just moved out of this storage today but they were always great. Clean and secure."

"My husband got there to get our storage as the office closed and Rick let us start loading the carts while they did the paperwork. Very helpful!"

"Thanks, Rick!"

"This is an excellent place to rent from. The prices are reasonable and the units are temperature controlled. You can only access your own floor and you use your code for entry and exit so there are records of everyone present. The staff are excellent, especially Rick! We just left since we are now renting and apartment with more room and the leaving process was simple and seamless. Great experience!"

"I know carpet in elevator gets a lot of wear so it may be a good idea to use a tile or rubber finish."

"I've had a unit here for two years and I love it so much I just got a second. This facility clean, feels very secure (you need a your personal access code to get in the gate and onto your floor), and has great options for competitive prices. But the best part is the staff. Rick, the manager, has been there since I started renting. It's great seeing a familiar face who's always willing to help."

"I've had a unit here for two years and I love it so much I just got a second. It's clean, feels very secure (you need a your personal access code to get in the gate and onto your floor), and has great options for competitive prices. But the best part is the staff. Rick, the manager, has been there since I started renting. It's great seeing a familiar face who's always willing to help."

"I checked out several storage facilities and this one hands down was the winner. Rick the manager was very nice and professional in answered all my questions and showing me the facilities. The security and cleanliness at this location was exactly what I was looking for. I would highly recommend Lifestorage on Briarwood."

"Very polite. They answered all my questions and made sure that the unit I rented would suit my needs."

"I have used this location twice for short-term storage, and both times were very positive. The units were clean, the management and staff were very friendly and professional, and checking in was quick and easy. From start to finish, 5 stars all around. I recommend highly!"

"I just happen to run into Ky from store 412 and just gotta say he must be one or your best employes. He was so nice and helpful. He answered all my wife's questions gave us great advice during the stressful situation of moving. He also asked us how he could help and to give him a call if we needed anything else. Upon my needing to rent storage he.ll be the first person I'll call or recommend. Thanks for hiring the right people!!!"

"It was a very professional and clean environment to interact with as a client. Highly recommend to my friends."

"Staff was very friendly and prices were some of the best I found in the area."

"I never purchased storage before & was honestly quite hesitant due to appropriate sizing. However, the the Manager verbally went through the process of actually storing & once he completed that I felt a little more comfortable..Once I informed him of my possessions that would be kept in the storage unit he then allowed me to view spaces to see which unit size I felt most comfortable with purchasing & that was very settling. The Associate Manager was very patient with me, despite my indecisiveness. He was very professional & friendly..Thanks again Vaughndel for a pleasant experience."

"Rented a space using their sight because they were closed. Worked great!"

"The Sunday hours helped a lot."

"The covered loading area is awesome! Most storage places don't have that."

"When I first rented this unit, it was Uncle Bob's. I appreciate the transfer did not adversely affect me in any way. My payments continued as normal, with just a different website address. The staff continue to be efficient and friendly and the units are clean and very secure. I will definitely return to LifeStorage if I ever have to store again."

"This is the third Life Storage I looked at and they were all so nice! I ended up at the one on Peachtree."

"Highly recommend! Management is VERY nice and professional, totally accommodating, and the units and facility, extremely clean and safe. We've never had any issues whatsoever, and we're there all the time, in and out. Absolutely no complaints!"

"I have stored with life storage for three years and found the service outstanding. At the beginning, the staff made the storage rental process easy, through listening and really understanding my storage needs. They  made me feel like a friend was renting me a storage unit.  During those four years, the service continued to be outstanding. One time, the staff went "out of their way" to contact me when I accidentally left a valuable item outside my unit. They even secured the item until I was able to retireive it.  They really care about the customer and will go the "extra mile" to help you. I highly suggest using Life Storage."

"The management and staff really care about your needs and offer a wonderful service. They have gone out of their way to help me retrieve an item that I had left out of my unit. I give it five stars!!!"

"The manager at this LifeStorage provided excellent customer service and fulfilled all my needs, would recommend to anyone looking for storage"

"Great experience!"

"I have been a customer of life storage for 4 years now. 5 star storage!! Security is at its highest. The guys woring the front desk are top notch and very polite."

"Great staff!!!"

"My sister rented a space here earlier in the week and the staff there were awesome! She doesn't have a google account so asked me to leave a review. :)"

"Nice place. Thanks."

"Clean and I was in and out quickly!"

"My experience was very nice. The employees were very nice and helpful. My tour guide Vaughn-Del was very professional and easygoing, he helped me pick the best size unit for a good price!"

"Life Storage's curb appeal impressed me from day one. Once I met the staff and toured the features of the facility, I decided this was the perfect place to safeguard my home in storage. Multilevel security, air conditioning, air quality, and cleanliness mean everything to me. Thank you for your service."

"Vaughn and Rick are awesome! Very easy process and amazing facility!"

"Vaughndel was the most helpful person iv ever interacted with at any storage place. His attention to detail is amazing!"

"Rick at Life Storage is a true professional. I've leased multiple units at this location and it has been great."

"VaughnDel was awesome"

"Very clean storage, very secure. Great place for storage... great space for loading and unloading."

"Great customer service along with the prices!"

"Quality customer service!!"

"I called the office on the phone and was immediately helped with great care by the agent. I then proceeded to visit the storage location to get keys and begin to move things into my unit. I was greeted by the manager of the facility, Mr. Rick Preston. He was simply AMAZING! He took me on a diligent tour of the grounds and explained everything to me in great detail. He was even able to offer me the store van to move a larger item I had that was unable to fit in my car. Every step of this process was fast, easy and pleasant. I would recommend this particular location to everyone who is looking for GREAT customer service and an onsite manager who truly cares about your experience. -Melodie W."

"Vaughndel, did an excellent job."

"customer service has, imo, become a lost art. so, imagine my surprise when i started to do business with this business... WOW! in addition to them being remarkably attentive to my business, the facility is just great. i can't recommend them highly enough. i give them an 11 on a 10 point scale."

"Need to have two elevators working during core hours."

"Thanks"

"Clean, affordable, fabulous location. If you cannot be without storage this is the place."

"I recommend this Briarwood location because its clean, safe and the Management team is the very best."

"Great service. Would recommend to friends and family."

"The facility is clean and the staff were very helpful!"

"As far as storage facilities are concerned; this is by far the BEST that I've used. I've never had a problem and the manager Rick is always attentive and helpful."

"Excellent staff in getting us set up with our storage space. Knowledgeable about everything we asked about."

"The whole process was incredibly easy. Everything exceeded our expectations. We’ve told several people how great you were."

"Awesome "

"Very efficient and professional staff"

"Love the fact that we could rent the truck when we were moving out. Made our move so much easier."

"Will ONLY use LifeStorage because of superior staff and cleanliness and safety of premises."

"Briarwood Road in Atlanta location is always absolutely spotless, inside and out and never seems to have a ding in the walls or other areas despite, obviously, all the daily moving around of boxes, etc. You can tell the Manager and Staff care deeply about the appearance of the facility and go above and beyond in customer service. Never want to store anywhere else!"

"I really appreciated how helpful Rick was in all our interactions and I will recommend this facility to all my friends!"

"I feel your company is very well run. I felt confident every time I used your services that I was getting what I needed and that my belongings were being safely kept. Should the need arise, I look forward to using your services in the future."

"I love Life Storage! Everybody is very helpful and friendly. For example, helping me navigate getting an automatic payment set up --- very patient and easygoing. Another example: Recently I needed some photocopies made and my printer at home wasn't working. I desperately needed to get copies of some important documents to mail before a deadline. I called the office, thinking maybe Life Storage has copiers the way a UPS Store (or whomever) does. Instead of just saying "no" and "goodbye," Cassandra was very friendly and gave me some ideas of where to check at local places that might be able to help. I know that probably doesn't seem like a big deal, but not everybody would have been that courteous and engaging. I appreciated the kindness. Thank you all for everything --- like I said, I love Life Storage and I'm a big fan!"

"Everything met my expectations."

"Only 1 staff on duty so had to wait; but staff person was very efficient and knowledgeable. He also was quick to address people hanging around the entrance/elevators and asked them to leave. Place looks very clean and well-lit."

"Great location, easy access, VERY SECURE, and VERY CLEAN!"

"Place is well secured and clean and it has easy access and the staff is always willing to work with you."

"My only two complaints is that the app is no longer working and keeps telling me to update but it's already been updated. The other is that I would like text alerts instead of email alerts. Small things but the 1st complaint is most important to me :-)"

"Keep up the good work!!!"

"Every thing went well "

"Great company "

"I've used other storage facilities and none....I mean NONE have been cleaner!"

"Great overall experience. We were moving and has to be out of one place before we could be in the next. LifeStorage was a great way to handle it!"

"the process was very smooth. everything was explained to me clearly and made for an easy, stress free experience"

"Everything was so organized and clean. Rick did a great job of letting us know what was available, but was never pushy. It was a great experience."

"Great storage company. Would have continued to use if they had properties where I am moving to"

"Everything was great! "

"This is the second time I've rented a unit at this facility and the employees have also been attentive, informative, and ready to help. I trust that my items will be safe there."

"Very professional, took time to answer all questions, felt great about conditions and security and representative helped me decide on exactly the space I needed without trying to upsell me on a space I did not need"

"I am thankful that I can pay at any location across the nation."

"great service - friendly and helpful and place was very clean"

"The manager at the storage facility where I rented from (can't remember his name for the life of me) was always so pleasant and accommodating. His great nature spilled over to his employees. It was definitely a pleasure and I will recommend Uncle Bob's Storage to any and everyone I know that needs a storage unit that's how pleasant my experience was. "

"friendly and knowledgeable, took plenty of time, did not rush"

"I have total confidence that my belongings are safe and properly cared for within the storage space unit ."

"I had used this storage years ago and was impressed then. Still impressed. Thank you."

"Great job! Keep up the good work. "

"So far a great experience and I particularly like the ability to use the truck for a nominal fee to move large pieces of furniture. That is one of the main reasons I decided to rent with Uncle Bob, and also the very clean conditions and good security. Good Job!"

"Excellent customer service. I highly recommend. "

"The rental associate was awesome. Great customer focus and service. Thanks!"

"I had another storage room (needed 2) for a year & you went up on the fee. I then had to constantly move in out of one because I could no longer afford 2. It has forced me to go down to just one which has made my storage very cramped. I needed a 2nd space but I cannot afford it......"

"Everything was very easy, from moving in to moving out. One time I cancelled my debit card on file because it was stolen and you all called me personally to inform me of the error within 24 hours. I was able to pay right then and there over the phone. That impressed me. Most companies just send you a letter in the mail a month later. "

"Frist class!"

"Everything is great the pricing is a little high. Otherwise I enjoy doing business with Uncle Bob's [Life Storage]."

"thank you for keeping up such a high standard of care"

"Rick the manger was really nice ,helpful,friendly respectful employee.Overall awesome ."

"The agent was very nice and professional. He is a great multitasker!"

"Customer service at it's best. Karen was great!"

"by being very helpful when I needed questions answered. It seem that I was the only concern you had at that time and that I was not bothering them by asking question. "

"no think"

"Good customer service"

"You are a class act. And your manager at Briarwood Rd. Atlanta is a first rate professional. Give him a raise "

"Excellent place to use for storage! Very clean and secure. All the employees are very knowledgeable and friendly! I highly recommend them."

"I stopped by the U-Haul storage facility down the road < 1 mile before your store and the experience could not have been more different. Great facility and security, but the decision to rent from you came down to the people and how I was treated as a customer."

"It was a great experience from start to finish. "

"The best storage I have ever been to. I love and miss you all too. Thanks for a wonderful experience. I highly recommend you guys to everyone who needs a storage. "

"Between your service and how clean and well maintained the building was it was top notch for us"

"I would like to see longer term discounts."

"As a prior customer at this location I was pleased to receive the same level of high quality service"

"The professionalism and friendliness of the staff was exemplary, and the quality and condition of the space was much nicer than I was expecting."

"The great overall customer service that I received. "

"I have used other storage facilities before but they paled in comparison to Uncle Bob's [Life Storage]. I could not get over how clean the facility was. The staff doesn't know how to say "no" to a request for help. Very impressed by how efficiently run the operation was. "

"very clean, organized facilities. I was extremely impressed."

"Rick was helpful and accommodating. Very professional."

"This was my second time renting from Uncle Bob's at this specific location. Sales and service were excellent in both instances. "

"Very friendly and knowledgable. "

"The free moving truck was a nice bonus and the manager came out while we were moving to make sure things were going smoothly."

"you met my expectations; stored with you last year, knew what to expect; that's why I came back"

"Hooked me up with a no charge truck for our move."

"I was extremely pleased to be able to rent a space in a location that will be easily accessible to my elderly mother."

"I had never used Uncle Bob's [Life Storage] before. i have used other storage facilities. I was very impressed with the process and the facility. thank you."

"Overall it seems to be a great facility with a professional staff."

"Great experience, would use again if I needed storage. "

"Staff was extremely nice and helpful. They actually went out of their way to be attentive. I have a visual illness and made them aware and they were careful to make sure I understood every thing if I could not clearly read the official papers. "

"the associate stayed passed closing time to get me oriented to the facility."

"I really appreciate the clean facilities. Also, I enjoy the music that is piped into the storage areas."

"I had heard great things about Uncle Bob's and everything I'd heard was true.....excellent staff, excellent service and excellent facility."

"The only thing I would suggest is to get more carts. The place is so busy that during the day there is always a shortage of carts. Overall I am very pleased."

"Love Uncle Bob's [Life Storage]. Hope price remains the same!"

"Both Justin and Rick helped me and they were both extremely professional. The week that I rented my unit was very a stressful time due to moving out of a house. It was nice to encounter such pleasant people during that time. :) Keep up the good work! "

"I was provided with the unit that met my need upon request and was given the option to reserve a bigger unit in case I needed it."

"The man at the Briarwood location I used was outstanding and he really deserves to be noticed for it if he hasn't already :)"

"The staff members I dealt with were really gr8. Each was interested in my antidotes and were very attentive to my questions and concerns."

"Much better than other storage facilities"

"I have used other storage places and none were as clean, well, maintained, and pleasant as this one. The manager Rick was amazingly helpful."

"Your employee's went over and beyond to accommodate me in every way. As usual I was extremely pleased. "

"the appearance of the place, cleanness, the manager in charge were very helpful, I had enough carts to move my things in, the elevators were working properly, the space were clean, etc"

"lights keep going out while I'm working in my storage area. would like a light over-ride during this time. tx"

"Best value in town. Employees are extremely responsive and proactive. Example: The called me after I added some items to my storage unit to inform me that my lock was not on as securely as it could be - much appreciated. They went beyond the call of duty."

"Very clean facility, great staff, excellent experience based on past interactions at storage facilities."

"The girl who helped me went out of her way and was so kind!!!"

"I always had a good interaction with staff there. Very friendly. And the place looks great and safe. Thank you!"

"Natalie was extremely helpful and ever so polite.I was so concerned about safety(because I would be alone when I would be bringing things there) She pointed out ALL the security steps this facility has to offer which made me so comfortable with this property. She was genuinely concerned in helping me get the right storage space and all of my packing needs. She is a wonderful person and is definitely a good business person. She knew exactly how to handle my storage needs .If it had not been for her expertise and knowledge, I would not have made this a "long term" storage. My plan was to move my things to Gwinett Co, after 3 months(cheaper) but because of her help, I have decided to stay there. I look forward to seeing her when I return to Atlanta....Keep up the good work. GREAT EMPLOYEE....She deserves a raise !!! ( MY parents loved her ) "

"Justin was so personable! He made the experience enjoyable even when I stressed about the move. He made my space reservation as well a couple days before and remembered me when I came back. When going over the info and showing me around I felt safe and informed and that he actually cared about his job. Very managerial quality. I have interacted with the other employees who are also very nice and welcoming but Justin is by far the most personable employee. He has come out to greet me when I've been unloading stuff which made me really feel great about your location. My family has used storage spots for many years, changing spaces a lot due to issues, but I will be staying here for sure. "

"Elevators only come down one at a time per level, that's a little annoying when there are a lot of ppl moving out"

"Rick and staff are top notch all-around!"

"Very helpful"

"Excellent storage facility; well above average. Keep up the good work."

"Perfect place to store my stuff"

"It was a pleasant experience renting a space from this specific company location. "

"Awesome place to do business. Thank you Bennett"

"I would recommend a small trash can in the lobby for small items. While I realize that many renters may want to throw away large items or a lot of items and a large trash can would only encourage a messy lobby, a small trash can that is emptied every day would be helpful. Radio could be checked more ofter so that it is tuned in correctly and not distorted or noisy. Both of there are small items, overall I am very happy. "

"Very satisfied "

"It would be nice to have a few extra carts on peak days like the weekends. "

"You need more carts. The last 3 times I tried bringing a load there are no carts because multiple moving trucks are there using 2 or 3 of them. They also hold the elevators open so you cant get another one."

"Very clean, well-maintained & seems very secure. Puts my mind at ease to store things in your facility."

"If I have an additional storage need in the future, you would have my business. Great facilities and accomodating staff. A+ !!"

"Everyone there, especially NATALIE, has always been kind & helpful, going above & beyond expectations. They seem to truly want to help & do everything they can to do so. They are always patient, friendly, kind, understanding, compassionate & helpful with us. Not only does this seem to be the best service, but also the best price, in addition to the use of the moving truck!!! Thank you for a great experience in every way!!! :)"

"The process was much easier than I thought it would be--the associates were incredibly helpful and answered all of my questions. "

"Rented area for storage of family member's items when they were deployed overseas. Family member returned. We no longer needed storage area. "

"Very professional! I would highly recommend this place.. "

"The staff was extremely helpful and even helped put boxes in my car when it was raining. "

"I have used storage spaces for over 10 years and this is by far the most enjoyable experience. Mr. Preston, the manager is very friendly and helpful"

"The sign in process, the storage unit and tools supplied to make the move as smooth as possible and the subsequent billing process has all been extremely satisfactory."

"I didn't expect everything to go as smoothly as it did. Every aspect of renting the unit was explained. We were shown the unit. Safety and security explained. It was easy."

"The perfect safe and clean place to storage your belonging"

"Loved the security of the place. I always felt secure. thank you!"

"manager was thorough"

"Everyone at the Briarwood Uncle Bobs [Life Storage] was so professional and made me very happy. This has been a stressful time for me and they make renting space a pleasure."

"Thought the price was right for the location and the space is very clean with lots of security features. Only flaw is the elevator/code system. seems like the keypad should be in the actual elevator."

"All of the employees I had contact with during my selection and rental process were professional. They eased a very stressful day. Natalie and Justin were a joy to work with, and Rick has been very helpful with additional questions. A great staff which will make me recommend Uncle Bob's [Life Storage]. Thank you for being so nice."

"THE STORE MANAGER, RICK WAS VERY PROFESSIONAL. I'M ALSO GOING TO MISS THE ASSOCIATE MANAGER, NATALIE, AS SHE WAS SUCH A PLEASURE TO WORK WITH. SHOULD I NEED STORAGE IN THE FUTURE, I'D CONTINUE TO DRIVE THE 30 MILE DISTANCE I DROVE TO STORE AT THE BRIARWOOD LOCATION. THANKS FOR EVERYTHING!"

"Excellent location and staff. Wonderful experience."

"Mr Rick is a great manager and has done a great job since I've been with the company.??"

"the only issue I had was that there was no visible receptacle to dispose of trash."

"I was greeted by Natalie who went over and above in her customer service..We should have more people like her in that position"

"elevators and elevator lobby not as clean as previous owners kept it. Hate the fact that there is no lighting in each unit."

"Prices are reasonable many availale options for space."

"garbage cans would be great. I understand you don't want a lot of boxes left at your location but a small can to throw away a tissue, piece of gum, etc. would be nice. Thanks."

"The manager and operations folks are customer oriented "

"Fast, quick, and easy!"

"The pricing is great for such a nice facility"

"Uncle Bob [Life Storage] self storage is the cleaniness storage I have ever seen in Atlanta, Georgia. Please keep up the great work!"

"Disclose insurance requirement up front, not at contract signing (I'd like to have made my own insurance arrangements). Intended or not, it comes across as a sleazy business practice. "

"The associate manager went above and beyond to satisfy my needs."

"There was only one associate in the front office to help customers (besides the other workers around the property). He was the manager and he was really friendly and did a fantastic job! It would be nice if the front office had more staff..."

" Rick and his staff do a fantastic job!"

"My location is very busy. It would be nice to have more carts available so I don't have to wait on one. Also, it would be nice for management to take over the parking situation when many people are loading and unloading. I have seen where a single truck is blocking the doors making it hard for everyone else. It would be nice to have management ask those to move trucks/vehicles in the way."

" We rented two storage units from Uncle Bob's and we were very pleased with your service and the units."

"Keep on keepin' on!!!"

"Everyone was EXTREMELY helpful. My transaction was swift, courteous, efficient, clear and I'm very happy with the facility. Thank you!"

"Your facility is safe, and easy to access. Your staff was very nice and quick to help, even over the holidays."

"Extremely professional"

"The associate met my expectation for service required during the initial meeting to sign a month to month contract for a storage unit. The property was clean and neat. "

"rates are very reasonable"

"Still a bit expensive, but every experience is a pleasant one."

"I was pleasantly surprised at how dust free my possessions were after 8 1/2 months. Everyone was so nice and helpful and concerned with the safety of my goods at all times."

"I wish Uncle Bob's [Life Storage] was in my current city. I will always choose Bob's over the competition and I honestly miss my storage unit more than other things in Atlanta. Thank you."

"Very nice, clean facility. Security always seemed good. Office staff was always helpful and friendly. Prices seem a bit high compared to other local facilities. Overall, well satisfied with the value and experience."

"Very courteous and helpful. A more easier and convenient option for use of a truck would be helpful. "

"I had a great experience. The building and my unit were clean and kept at a good temperature/humidity level. I had no trouble accessing my unit when needed."

"I have never rented a storage unit before and did not know what to expect. I was amazed at how easy it was and how clean the facility is. Thank you!"

"From the time I walked in the door, I was greeted promptly by the associate. Really made me feel comfortable because the property was well-maintained and clean. If I ever need to get a storage in the future I will definitely use Uncle Bob's storage again and will refer other people as well."

"Heather is amazing! Very knowledgeable and friendly!!! "

"great customer service"

"Facility was extremely well maintained and the location of the unit we rented was very convenient to load/unload. I would NOT hesitate to use this facility again. Top notch in cleanliness and convenience!!!!!"