Self Storage Facility near Atlanta in Mableton, GA 30126

"I attempted to use Life storage for two places, I had no access to either one of the places. When I try to contact corporate office, I constantly  receiving a ring not a live person. Today I received a call from life storage, asking me what happened and why I have I'm not occupied the space, I explained to him that I had not occupy the space because I didn't have access to it then I asked for a refund ,he explain there will be no refund because I didn't try to notify Life Storage. I did not have access to the place and I did not move in any items, but they have a problem returning me my money. I later called back asked to speak with Troy the manager he was unconcerned , cavalier and dismissive and said he was writing the debt off because I wouldn't pay for storage. As they know I didn't have access because no items had been moved in.  So not only did I not get access , my administration fee , insurance fee I was charged and now he willful try to attack my credit for services not provided. I will file an ethic complaint , notify corporate office and will follow up with the BBB for unlawful business practices.    Stay away from this company."

"With the New Management people at this place the rodrnts situation got unter Controller. Also the place looks cleaner now. Long term and customers in good standing should get a price break.​Hatty unit 264"

"I wanted to set up an account online but their website is busted"

"Mr. Troy was amazing. My husband and I needed storage and he got us squared away very quickly! The location we were visiting their office was closed. Mr. Troy was in the area and drove over to unlock the office and set us up with storage! Supreme customer service. Looking for a reputable storage company with amazing employees go to Life Storage in Marietta or Mabelton Ga and ask for Troy! Tell him Mrs. Clapper (because my sandals were loud lol) sent you!"

"Troy did a wonderful job setting me up at this storage. And I am now at peace for my belongings.Great job! Thank you."

"Very helpful getting me set up with a unit, I needed something quick and affordable, and they definitely met my needs. Wish the side exit was also an entrance, (hoping they’ll change that) as it can be a bit of a nightmare trying to get in here off of Veterans with a uhaul, but otherwise a good experience."

"Troy and Nesha were very helpful at assisting me with finding the perfect storage unit for me. They gave amazing customer service and I was more than satisfied. Thank you so much for your help!"

"Great staff"

"Troy!! Was amazing and helpful!! Thanks again Troy!"

"Thanks to Troy for helping me find a storage unit at one of the other life storage locations."

"Guy with the Handle Bar stash helped me out with the screen shot. Good service"

"Great customer service"

"Troy was excellent professional and took care of my storage needs. He was very professional and informative thanks aload. Best deals in the city"

"excellent customer service by Sandra."

"Sandra was a huge help"

"Sandra was excellent.great customer service.and persice"

"Thank you for your help Ebony"

"Eboni was very helpful"

"Sandra was extremely helpful knowledgeable and smiling"

"Good service in fast best ppl to deal with"

"I started renting in June and now everything I have is ruined by rats. The manager just brushed it off like an innocent mouse but no it’s rats and mice. He was not concerned at all. This place is poorly managed. The insurance is a joke with $500 coverage and $100 deductible when thousands of dollars of damage is caused. I see I’m not the only one. There needs to be a class action lawsuit against this company"

"DO NOT USE THIS FACILITY FOR CLIMATE CONTROL. I specifically spoke to the rep stating I needed a climate control unit. He assured me that it was and it is not. This is a rip off business. When I spoke with another rep, he stated that I was not the first customer to tell him that. Sharing that does me no good. I'm taking action- that's a guarantee."

"RUN NOW!! Rats destroyed all of my furniture and the insurance that they carry is a joke. Only gave me $400 but I lost everything. My bed frame, mattress, dressers, pillows, etc. Over 3,000 dollars worth of stuff. The woman who works in the office was very nice but the manager seemed very unconcerned. Rat droppings everywhere.. just run!!!!"

"You have to drive over there 4 or 5 times a month just to pay our bill cause there is never no one on site always a note on the door be back by this time .time who has time to sit and wait on them to do there job and omg our first storage building is half the price of 2 nd one the same size we were moving and had no time to scroll like I had prior that week getting the frist one. Come to need another one later on in the week they charged us double because we just walk in needing one we already had on and a contact why you gonna charge double for one same size rite beside each other that is not rite"

"Great customer service and location"

"Thanks for the help Sandra. Great customer service and friendly staff at this location."

"No problems, easy website to use , would recommend"

"Rats have destroyed my furniture Rat droppings and urine smell on everything I tried to keep. I have been a customer for 5 years, thru name change , price increase and horrible empathy for customer concerns. Yes I will file a claim but I can't replace my memoirs and antique furniture set . These units are not moisture proof or sealed. In its are not secure to the ceiling. Open ceiling allow rats to go from unit to unit. I hate it here."

"The manager, Montavious, was super helpful and friendly. And even though we didn’t find a bin that was large enough for us, if we ever need an additional bin, we will come back to this location."

"In and out in no time! I've rented here before, and I'm glad I came back. The manager is polite and went out of his way to make sure I rented the right size unit!"

"Monti is always professional and helpful every time I come in."

"Monti perfect customer service...got me in an out very quickly with a smile and a great personality."

"Great team and excellent work! Love it!!"

"Great place. Had my storage space for 5 months now and without any issues."

"Nikki was very helpful and gave Amazing customer service."

"Everything is wonderful good customer service"

"Antwuan was very helpful in finding the perfect unit!"

"Clean units and friendly service."

"I had a wonderful experience at life storage. They are very nice and smooth."

"Teri provides with great customer service"

"My experience with Teri and Kristin was great. They were both sweet and kept a smile on my face. Got me in and out very quickly."

"I had wonderful experience with Teri, great customer service and very helpful during the rental process."

"Outstanding service ....zi will tell all my neighbors about this location"

"It's very nice and clean customer service was excellent and my unit was very nice"

"I had a wonderful experience at life storage. Teri was very helpful and made the process very easy."

"Terie is very personable, professional and proficient! Very clean. Recommended items that I would need. Great experience!=M"

"I met Terie at this location she was very pleasant easy to talk to she explained herself well about my storage unit and I really appreciate good customer service she's a keeper"

"Terri was great to work with!"

"Shaketa was very attentive to me during a difficult time. Thanks a lot!"

"Terrie was awesome checking me into to my unit. The process was smooth and straightforward. Couldn't have asked for better service!"

"I had a great experience with renting my storage unit. Terie was very kind and helpful and made it a stress free. I highly recommend this place to each and everyone in the Mableton area."

"Terrie was very professional and helpful Thanks tweie"

"Terie help me very well. She got me moved in and setup make my monthly payments so will not forget."

"Ms.terry was very extremely great and loved her communication."

"Customer service was exceptional!!!"

"Shaketa was so nice and helpful. Units are very clean. I highly recommend this storage facility."

"Terie in the office is awesome!!!!"

"Terie is such a wonderful lady. She promised to take me lunch...Thanks Terie!!!"

"My assigned storage unit was locked upon my arrival on Sunday. The facility was closed and no one could remove the lock. I contacted customer service who provided me w/ an alternative unit as I was dealing with a family loss and moving at the same time. I want to just add that the customer service representative for Life Storage were very professional and assisted me in my time of need. If you ever need to secure your personal items this the place to go. Thank you Life Storage Team!!!"

"Shaketa was great. Computer was down and she stilled helped me without being frustrated (even though I was). Great young lady."

"You did well. Thanks"

"Shakeita was awesome! Very professional and great customer service"

"They have very good customer service and very nice place."

"Very helpful I went here a got a great discount and will be back again to store my items"

"Wonderful customer service!! Mike was great helping us find the right unit. Antwan was wonderful and fast!!!!"

"Great service and the additional recommendations helped me save when I needed it most = "

"Shaketa was super nice and funny, I loved working with her! She was extremely helpful and explained everything in detail. She was personable enough to laugh with and professional enough to handle business. Shaketa worked with me on pricing, offered suggestions for the unit size that was best for me, and drove me to see the campus and unit. I was beyond satisfied with the customer service at this location! I couldn't have chosen a better place to store my belongings. Would certainly recommend!"

"The space was accurate and reasonable for the sign up cost."

"Antwuan was excellent =Q"

"Great customer service"

"Shakers was awesome and helpful"

"This place is awesome and I highly recommend using them to store your belongings. They rolled out the red carpet for me and made my experience easy and enjoyable. When you go ask for Shaketa or Antwuan and tell them Tony P sent you!"

"First time storing anything and so far this had been a good experience. The facilities are clean, the associates are very helpful, and insurance is very affordable. I do look forward to storing with Life Storage in the future."

"Met Jyra , one of the associates that works here. Great customer service and good conversation. Finalized my storage space with proper timing and professionalism."

"Shaketa was a great help! She got us in and out quickly ! Will definitely do business here again!"

"Shaketa gave exceptional service. Came all the way from Conyers just because of the review."

"Great staff and great place"

"Great customer service, clean facility. Representative was nice, very informative. If there was 6 stars, I would definitely give it."

"Shaketa Crowder was very helpful and nice she explained all the details for me something you hardly get from people thanks again shaketa."

"Antwuqn was the bomb! Give that man a raise"

"Shaketa, the store manager, was very professional and friendly. She explained everything perfectly and I highly recommend any location she manages."

"I really enjoyed the simple and easy moving process. Jyra was very informative and answered all of my questions. I would highly recommend them."

"The manager was amazing! The staff was helpful."

"Jyra was absolutely lovely and provided me with everything I needed to know!"

"Very friendly staff"

"I experienced great service. The facility is always clean and the staff is friendly and helpful"

"Great place with a great service really convenient and safe location."

"The property is maintained.Staff polite and helpfull."

"The associate there was extremely informative and helpful."

"Wonderful customer service!"

"Shaketa and Antwan were awesome! Great personalities!!!"

"Took care of my needs"

"Very helpful staff."

"Tamika is always generous and courtesy when I go into the office always have a great attitude office always kept needing clean"

"Lionell at the Veterans Memorial store helped me yesterday!! It was 10 minutes before he was to close and he stayed late to get me into my unit. Great job!"

"Lionel at the Mableton location was very professional and courteous. He succinctly explained the expectations LifeStorage has for me and he also took the lead in inquiring my needs by walking me through what I would store and explained products to keep my things dry and weather damage free. "

"They were very professional and knew what to do and I like that "

"It was truly one of the best ive ever dealt with. The customer service was phenomenal!!! "

"The young lady that helped me open my account om May 8th, 2016 was wonderful. She answered all my question in complete detail. I called back with concerns and she remembered exactly who I was and addressed me by name w/o me having to tell her who I was. She reassured me about everything. This was the best customer service experience I've ever had. This made my move so much easier."

"Everything was great!!! "

"Manager was extremely helpful!!! She always answers my questions and returns my calls."

"This process was easy and the space was sufficient for my needs. I was also given a moving truck to use for my move (which I had never experienced before)."

"Tameka was excellent, very helpful and kind"

"Tameka went above and beyond to help me out. I would definitely recommend the storage units on Veterns Memorial. I also have to say that when I got the moving truck from Austell rd, they were also very helpful. They even waited for me to arrive to pick up the truck. Overall, this is the best storage experience I've ever had. "

"Felix really helpful."

"I was pleased with the service. I would like a larger unit but none was available.If the 10x25 does not become available before my play comes off the tour, I will need to find a storage location that does meet my space needs."

"Great experience"

"I didn't have to wait for service and everyone was very helpful.. "

"Tameka was very pleasant and extremely helpful. "

"My expectations was fully met with kindnesses and Love. I wouldn't change anything keep up the good work! !!! "

"You met more than my expectations. Service was great and the associate Showed great interest in making sure we were satisfied. She was very professional. She made us feel a part of Uncle Bob's family. Thanks "

"All of the late fees are ridiculous."

"I have stored with this location since January 2015. I have been very happy with my decision as the prices are excellent and he service has been great too."

"Thanks for getting new doors."

"My expectations were exceeded by the offer of a free moving truck and the outstanding customer service."

"Especially this location...the manager is outstanding, so personable and informative."

"Storage was clean, price was good and whenever I return I did not see bugs in my space."

"The space was just what I needed"

"Everything I needed was available,my spaces was clean and the manager was friendly "

"Bree was impressively helpful and super attentive. "

"Great place to do business with. Great personal."

"Its safe neat and clean"

"Would like to be able to used the trash container more freely."

"They were friendly, there were no hidden fees. They helped me estimate my storage needs and provided helpful tips on preventing unintended damage from pests or moisture. They remember me when I come, even though my visits to the unit are infrequent."

"I have been renting with Uncle Bob's for over 10 years off and on and have been very satisfied."

"Kept up very well"