Self Storage Units near you in Pensacola, FL 32506

"So helpful! My husband and I recently moved all of our stuff from NC. After a 15 hour truck ride, we pulled up to our UHaul outdoor storage unit. It was covered in water stains and moldy. We then spent the next day searching storage units for an indoor-climate controlled storage unit (a must! With all of the humidity in FL, it's hard to escape water damage with outdoor). This Life Storage had a handful of units available to book. They were running a first month free promotion which was great! Customer service rocked. They were honest and helpful with filling out the paperwork. When we were unloading the truck they were around in case we needed any help. We had a problem getting in at 8pm one night but they were very professional and helpful to reset our code for the following days."

"Great Service."

"Good place"

"I’ve been with this storage since last year and never have a problem with theme there very clean and stuff our very friendly specially GLENDA she’s very sweet so professional."

"Very well and maintained property. Very nice staff. Hallways are clean. Price is definitely worth the hospitality and security."

"Ms. Debbie is incredibly helpful, kind, and professional! Very knowledgeable and really goes the extra mile. She has helped me with everything from lock installation to van rental."

"Great customer service! This is the cleanest and most efficient storage facility on the west side of town. I recently needed to get my lock cut off and get a new one and not only did they make it a super simple process, it was not overpriced like most places. Highly recommend!"

"Great clean environment will always use them"

"Glenda was wonderful thank you so much for your help last weekend."

"Glenda was so sweet and walked me through the whole process and made me feel very comfortable! Thank you Glenda!"

"Absolutely amazing!! Super clean and very friendly!"

"This review was generated by Linda Butters Thank-you Glenda for all your help on Wednesday Nov 04, 2021. You were knowledgeable and efficient. Thank-you for the immaculate 10x!0 space that we rented. I appreciate being shown the location, how to use the lock, and learning about the on-site bathroom. Very thorough. Great experience."

"Super friendly staff and extremely helpful. If I ever need a unit again i will be going here"

"Signed up for a unit today. The facility was very clean and easy to navigate. Glenda Gibbs was super helpful and friendly and made the sign up process a breeze!"

"I'm a long time customer and I have to say, Glenda is amazing! She's always been super helpful and makes me smile every time I'm there. Also the facility is always clean and well maintained. I definitely recommend the Life Storage on Hwy 98."

"Debbie Was such a great help! Very kind, sweet lady and I will definitely be doing all business with her from now on!"

"Debbie was went above and beyond to help me with my rental.  The software was not able to handle 2 rentals to the same person at the same time, but Debbie even came in on her day off to help me out.  She was exceptional.  Can't wait to meet and thank her in person !!"

"Fantastic service! Would recommend!"

"super clean here. nice lol."

"This was my first time ever in my life needing a storage unit. The entire process, from renting a unit online, moving in, moving out and terminating my agreement was an easy and smooth process. The facilities are clean, well maintained, and all my stuff was perfectly stored/taken care of during this time. Glenda G at the location on W Hwy 98 in Pensacola was super sweet and helpful during this process. I hope to not be in a position again where I need a storage facility, but in the event that I do, I will definitely rent with Life Storage again! They're awesome!"

"Great facility, moved multiple families out and into this storage and it’s one of the best!"

"I have known Glenda since 2004. During that time, to present. Both of us had a terminal parent. Since then, Glenda has not only been very professional and someone I am glad to say I know. Over many years, situations have arised that I needed help with. Glenda is my go to girl. Anything that has occured, Glendavhas been right there to help handle it. You have a very valuable asset with Glenda on yoir team."

"Debbie is an outstanding employee. She is very professional. She went over and beyond to make sure I was comfortable"

"Only had stuff stored for a few months. There could be better parameter security. And always some junker blocking an isle."

"I was looking for a safe environment and well maintained facility. I found it at this location. Glenda was outstanding and provided excellent customer service. Very friendly. What a difference maker! My dealings with this location thus far have been excellent."

"The facility was clean and Debbie is outstanding!! I will definitely recommend this Storage facility."

"Debbie and Glenda at this location showed compassion, kindness, and fairness when my family and I were in the midst of a very troublesome time. It's people and businesses like this that keep hope alive and customers coming back. Thank you for everything Debbie & Glenda. BRAVO ZULU! Well Done."

"Glenda is amazing! Very friendly, helpful and sweet! She has answered all my questions and helped me set up my account. I enjoy seeing her every time I go in. 5 starts!! Thank you for all you do!"

"If I could give this review 10 stars, I would! The woman that works here, Glenda, had been absolutely a gem since the day I called this location! She got me all set up and is super helpful any time I come in! Fantastic employee and fantastic location!!"

"Debbie is very friendly and helpful. I am happy she is at the 98 location."

"My name is Shon-Tai Williams. I have been with Life Storage for just about six years now. I have been with them that long on the strength of Glenda. She is an employee there or manager, if not manager, she should be. She has been the model person of what professialism, customer service, and efficiency is supposed to be. If it wasn't for her I would have left them a long time ago because they continuously raise the rent prices and they don't give any kind of customer appreciation nothing. Now that Glenda is leaving I am as well. I hope they do whatever they must to keep her because they will be losing an incredible asset to their company. Good luck Glenda in your future endeavors. Wherever you go I hope they appreciate you as much as I did."

"Wonderful staff and clean facility. Have never had any issues with my units at this location and the staff are always more than willing to help out. Would definitely recommend to anyone moving in or out of the area and needs some storage space!"

"I had my things stored here for three months and have no complaints, everything is throughly communicated. And they were beyond helpful!"

"I have rented at the storage on a few occasions and each time the customer service was outstanding and that is hard for me to say because I a a CS guru. But here they got my title. Thank you Glenda and Wendy for caring about your job and doing it well😍👍🏽"

"Our reservation at a nearby Life storage was not large enough so the manager referred us to the Hwy 98 location. Glenda was at the front desk helping someone but quickly smiled and said she’d be right with us. And she was! Very professional, got us the unit we needed and saved us time by explaining a few simple things— all with a cheery attitude. The best!"

"Wendy and Glenda were unbelievable! They were super friendly and helped me with a technical glitch that it happened in booking. If there were six stars I would give them 10. These are the kind of people you need when life throws you lemons! ❤️❤️ Emily Dillon"

"Thank you Glenda and Wendy for being great. y'all are the best. 😀"

"Very helpful!"

"This location and their team has been nothing but fantastic and understanding with all the obstacles my family and I had with moving. Definitely would recommend!"

"The loading unloading area in the back of the new climate control building is to small!"

"I wanted to thank Glenda and Wendy for all their help with my moving experience. It is so easy to work with knowledgeable people and people who want to listen to your needs. Thank you again and it’s a pleasure seeing you two ladies ."

"Top notch storage facility. It is without a doubt the nicest and cleanest I have been in. And I can't say enough about Glenda. Her knowledge and experience were obvious but what really stood out was how she made certain I felt welcome and appreciated as a customer. Awesome personality....great experience!"

"Lost in life...come store it...save your tears for another day.."

"Ms. Wendy was very helpful!!"

"Clean and easy access. Pretty much what you want along with being affordable."

"Glenda gave Great Conversation!"

"Mrs. Glenda is a very sweet lady, she knowledgeable. She knows her jobs and she quick and honest. I appreciate her helping me figure out my storage size to fit my unit."

"I have had the best experience considering the reason I needed the space to start with. Ms Glenda at the Hwy 98 location has been so courteous and helpful from day one. The space I have was clean and spacious. I would definitely recommend this place to anyone."

"Clean facilities and spacious storage."

"Mrs. Glenda is such a sweet and wonderful person to work with. Anytime we need help or have a problem. She is more than willing to help with a smile! 😊 Makes everything so easy, we love having our unit here! Thank you!"

"Friendly staff."

"Glenda is their best asset"

"Wendy was great, very helpful!"

"Ms. Glenda and Ms. Wendy were a delight! They answered all my questions and concerns. They really make you feel comfortable here."

"Glenda, the store manager, was the absolute best! She went over the top to help me and make sure I had a great experience with Life Storage! I would come to this location just because of the staff alone!"

"Wendy was very helpful on helping me set up my storage unit!"

"This storage facility has some of THE NICEST customer service I’ve ever come across. Wendy is so pleasant and patient and the manager Glenda is so bright and cheery they really made the experience exceptional! :) Highly recommend this facility"

"Very nice ladies here!"

"Mrs. Glenda store manager helped me out so much. I was so indecisive and she made it so easy for me to choose and save money. Thank you again :)"

"Store manager went out of her way to make sure she found a storage unit for me that was suitable for my needs. She was professional and courteous and I was impressed by how far she went above and beyond the call of duty."

"Nice ppl and super easy . So far so good!"

"Up here they are very professional and very nice there storage units are very clean I would diffently be using them again when I move again"

"Glenda went above and beyond my expectations to make sure I found the storage unit just right for me. Thank you Life Storage for hiring such a wonderful employee!"

"The staff was very helpful and professional.I looked up life storage on-line and spoke to Michelle on the phone who reserved my unit for me and she was very informative and gave the names of the staff at the pensacola hwy 98 facility and there hours made my experience very easy to start off with. Marissa at the facility was very helpful as well and has excellent customer service . Five star quality in my opinion!"

"Marissa is the best . The entire process took less than 15 minutes . The facility is clean and well maintained . Excellent ! Worth the extra few dollars . 👍🏻"

"Lots of construction on site. The Manager took a personal call in the middle of talking to me, is rude, and seems like she has three brain cells. Took my business elsewhere."

"I rented from this storage in the past and never had any issues, they were very professional which caused me to come back and rent from them once again. I had an issue setting up my account and they took the time to help me solve the issue. Two thumbs up."

"Experienced staff, friendly and polite."

"Absolute wonderful experience. The associates were so professional when I called. I locked in a great price and I know my belongings will be safe! The store manager Glenda is a sweetheart, and made this hectic time in my life flow a little easier with her kindness and professionalism. 1st rate customer service and very very clean facilities!"

"Ms. Glenda was so sweet and made sure we got the right size unit. She took the time and listened to us, and we really appreciate all of her help."

"Great service and well maintained. Everything you need."

"Marrissa was extremely helpful... One of the best storage units I've ever used... Thank you marrissa and thank you life storage..."

"Glenda was wonderful. She was very helpful in picking out the size I needed. Facility very clean &conveniently located near the base."

"Ms Glenda was very helpful. Parking lot was extremely clean."

"Great experience. Cleab storage rooms"

"Marissa Caiazzo & ms. Glenda were extremely helpful & eased all my worries!! Amazing staff. I did everything online but was still confused.... very friendly & knowledgeable!! I would recommend everyone get storage here!! Facility clean & great area!!"

"We are very pleased with the help we have received from Marissa and the other female employee who works here. Marissa helped us set up a storage unit that was larger than the one we had reserved and was very gracious and helpful about our dilemma. The other employee was helpful when we had a key break off in a lock and a construction worker was kind enough to cut it off for us. We have had a lot going on and even in the middle of all this the employees at Life Storage have been very helpful. The facility had been under construction but even with that it is fairly accessible. Thank you for being there, employees at Life Storage!"

"I just love going to life storage Glenda is very very nice.."

"Location is good, but the staff fail to tell their customers when renting that the facility is under going renovations and they the access to the units is very difficult. If you rent a 26 moving van you will not be able to maneuver it through the entrance gate. I was very disappointed after speaking with the office Representative on January 28, 2020 and was informed they try to notify the customers, but it often times falls by the weigh side. Very unprofessional. I have cancelled my contract and relocating to another facility and disputing the charge with my credit card company."