*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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1170 W State Road 434Longwood, FL 327509.1 Miles Away
Customer Reviews - Life Storage #77, Orlando
We at Life Storage want to maintain the best storage facilities in Orlando, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Ms Cynthia Leon is the absolute best. She was very though, professional, friendly, and just a joy. She definitely deserves employee of the month. She explained everything in detail and made it a very easy process."
"Came to fix my very late payment issue and Cynthia L was a great help getting it resolved and problem fixed. She was understanding to me and took her time to explain things and help me out. When coming here come see her!"
"Would not reccomend this business due to the facts that they are understaffed, underpaid and very non supportive of their customers. It seems to be the way it is with most storage facility business's. They are ready to take your money but give little back in return. Too hard to close out an account really turned us against Life storage. Any responses from them are moot."
"Fred was amazing. He worked with me
to change the reservation after i did it incorrectly online and helped me secure the best rate. He was an absolute pleasure. And shoutout to Cynthia for entertaining me while we fixed my mistakes. Great staff who go above and beyond for their customers. Highly recommend."
"I came inside and Cynthia Leon and my bestfriend here literally I had a horrible day and they made my day wonderful by helping solve all my problem I walked out the door with a smile 😊 best storage in Orlando really recommended this please please ask for Cynthia tell her Trae send you"
"The people over here are always helpful especially Cynthia who's always in a good mood and can make any one smile she always does what she can to help 5 star ++ plus customer service if it was more starts i would've given more Thanks Cynthia!!"
"Ms. Teresa is so wonderful at this location and the ONLY reason why I come back. She has made my experience amazing. Her customer service goes over and beyond. We need more people in the work place like herself. Thank you Ms. Teresa for everything you have done for me. It’s beyond appreciated."
"Life storage employees at store #077 are awesome and very polite. They are knowledgeable and were able to assist me in getting into my storage when I previously came in September! … not only that they are very welcoming anytime I come in and did a marvelous job in assisting me with transferring into a climate control unit
I definitely recommend life storage store #077. The entire crew are the best!"
"I had the pleasure of working with Cynthia and her positive attitude brightened my day. She helped with a tough situation and took her time to help me find better options. She’s a great addition to this office location."
"Teresa and Cynthia are amazing. Super healthful, and cheerful and respectful. I appreciate your service and life storage should be privileged to have these young lady’s holding it down. I’ve never met such great customer service agents in my life. More blessings 🙏🏾"
"After a very stressful weekend I was fortunate to encounter Jondria Snell who was Simply Amazing! This employee went above and beyond to assist me with everything I needed to get my storage issues resolved. Once the paperwork was finalized she also offered to ensure I knew how to utilize the lock. She was patient and took the extra time to allow me to practice locking and unlocking my unit. I can’t Thank her enough for her time, Patience, and Caring attitude.Because of her, I’m excited to be in business with Life Storage."
"Amazing customer service at this location, Worker made life so much easier...Dee walked me through the whole process how to rent the unit online even thought her computer system was giving her issues she made the whole experience less frustrating she is an amazing worker she funny and humble.....Anytime I call I can speak to a person they do an amazing job at store location #077 on Sliver star road......"
"I was having an issue with autopay, after calling the customer service line (given to me by life storage) multiple times and never receiving any help, I finally just called the actual store and spoke to Theresa. She was such a great help to me and was very responsive to me. She's great and really understanding"
"I Have Been With Life Storage 1 Year & 9 Months Due To The Fact That I Moved Out Of State. There Has Been Several Occasions Where My Unit Was Put Up For Auction Due To The Fact That I Would Forget To Pay & Theresa Would Make Sure She Calls, Keep In Contact, Take My Payment & Send Me My Keys."
"Theresa gave the entire break down and deals for each available unit. Without any pressure or rush upon selection, Theresa was very patient. I highly recommend this facility for storage. She is the best."
"I visited the Silver Star location twice, each time, I was pleasantly greeted by Teresa. She is very pleasant and knowledgeable accommodating. She answered my questions and was very happy to do so. I'm looking at the negative reviews and have never had any negative interaction or experience at this location. I would recommend this location."
"Theresa was great! She went above and beyond to help with my new unit. Customers walked in and she was so polite to them as well. The storage ground were kept very clean. I’ve had a great experience today."
"Loved Theresa very very much! She was very sweet, helpful and showed us anywhere we needed to go. She was very truthful about information we inquired, and gave us wonderful rates. She treated us with respect, and was very professional about her job."
"The young lady was very nice not pushy she didnt try to make me buy things i don't need like boxes.
She was fast got me in and out explained how the remt went how to move out not to mention the most affordable."
"I want to thank Cierra for taking such care of my aunt when her and myself came in and rented a space. She was very helpful in explaining what size unit we needed. She was very accommodating. Also has great customer service. I highly recommend this place. The building is kept clean and again Cierra is a very caring person who listens to your needs."
I would give this place 0 stars if it was possible. We travel frequently to Orlando and after a few trips, it was becoming a hassle having to buy everything we needed or thinking about renting it, like beach chairs, cooler, etc. In our last trip we decided to find a small storage space to keep our stuff, and not having to deal with buying or renting everything all over again. Doing a little search we found this place, they had the small space we needed at what seemed like a good deal, a 5 x4 locker at $10 a month. Great we thought, but as we arrived there the place first of all looks shady and filthy, we were charged a $10 something one time fee that was not mentioned anywhere in the website, then were told we needed to buy their required monthly insurance at $12 per month, that was never mentioned in their site either. SO the monthly rent went up to $22 . Then they tried to sell us one of their locks, because apparently there was a break in a few weeks before. Once we got to where our locker was, it smelled horrible, dingy space, dark, the lockers are made of wood that smell terrible due to humidity, there were dead bugs and droppings in the "locker", they didn't even bothered cleaning it. You can't access your stuff after 9pm, gate will not open which was not mentioned either on their website. Only reason we left our stuff there, was because we didn't had time to look for another one before our flight. But if there is anything left worth keeping of our stuff, which I doubt with all the mildew and pests, we will be taking it to another place on our next trip. No idea how people will give this place a 4-5 star rating."
"I only just started storing with them but I plan for my stuff to be there for up to three years while I am overseas. I drove further to get to this specific location because the manager there made me feel like my stuff was being cared for by a family member and that meant a lot to me, as I am storing very sentimental items. The facility was clean and convenient to access."
"the lady in the office was awesome too so sweet and so helpful also the people on on the 800 number that I talk to you when I made a reservation for the storage everything was wonderful when I got there my lock was in the unit waiting for me I put my things in locked it up and now I know they're safe thank u life storage for being there"
"Great place for storage staff is very friendly Especially Theresa she is amazing, friendly, and Respectful she greets you And have manners. sometimes it’s just that that a customer needs when doing business with the company.😃😃😃😃"
"Convenient location for access from downtown Orlando. Code access works well. Units are in good condition. My only complaint is my unit doesn't have a light inside the unit, but I don't know if this is with all units or if my unit is less cost due to no light with a light being an "upgraded" unit."
"I went to get a storage and didnt have enough for the one that I wanted but Ciara came through and helped me with a more affordable storage unit and I was able to walk out wit a storage to move my items into. She is very respectful and professional I will continue to storage with these guys. Thanks ciara==="
"I receive a great customer experience from Ciara. She's knowledgeable, super patient with me for being my first time storing and was able to go above and beyond. She's full of joy and was engaged with me during the whole rental process. Thank you Ciara fro an amazing customer experience."
"I needed to move into a new storage on a dime. Then I found life storage, and Im so glad that I did. The prices for the units are reasonable, and they were accommodating when it came to access to my unit at all times. Theresa was very friendly. She made sure I understood everything and was willing to answer all of my questions. I highly recommend this place for your storage needs!"
"8/17 Saturday, I tried to pick up some things from my unit. It had a lock that the property puts on it when you dont pay your rent on time. Well I paid it early Friday. Why was a lock left on my unit and I couldn't get In. Iam very disappointed that someone felled to do their job. That is bad business."
"Life Storage on Silver Star Road is an awesome place to store! All staff was very helpful when I needed to store my car for 6 months in order to fly out of Orlando. Clean unit/reasonable Pricing Too!"
"I just want to take out a brief moment of my time to thank the staff members Theresa S. And Tonya C for making my visit a warm and professional visit. They answered all my questions, was nice, friendly, educated on thier products, and patient throughout my entire visit. Life storage is blessed to have such great talents working for them."
"Great staff, great service , affordable -reasonable price
Store mgr-Theresa shavers and her staff was in-creditable.
-Very professional, helpful and knowledgeable!
Will definitely be renting here at all times!!!"
"I just have to say thank you so much to Tonya Corbett at Life Storage on Silver Star Rd. We were in a jam having to leave town quickly to help out family and needed to get our little camper stored. She went above and beyond to help us get it all set up and even recruit a couple others to help us get it in our unit. I can't say enough about how kind she is and personable. We've always had the best service here and Tonya was no exception! Thanks again for all y'all do! Patrick&Laurie Bass"
"This place has been a wonderful experience. Best storage I have ever used. The manager Theresa is great. She is always nice and very helpful! Always goes out of her way. To be helpful! I would recommend this place 100%!"
"Theresa Shavers was excellent at assisting me and my wife. They were very helpful and knowledgeable about their facility, most important honest. Very rare to find in the sales industry. Did feel the pressure and discomfort of your average storage rental. Showed us multiple units until we were comfortable with the location. Very happy with my choice."
"The employee was very helpful and informative. Told me of the drop cover that I had not thought about when I purchased some bubble wrap. Unit that I was assigned came off track and she tried to find another unit for me to use. I was able to get it back on track and told her I would take it. She did blow some dust and stuffing out and swept the floor. Very good."
"I opened my storage today; I found a dead mouse and roach. I guess 'at least they were dead.' I've been using life storage for a long time maybe 2 to 5 years. It's not air condition or climate control you just put your stuff in there; a lot of dust and sand like material from the top or the way the storage units are constructed falls on your stuff in the unit; $100 a month for pretty big unit; the price and just to put your stuff somewhere it's decent I guess. I'm not storing food or anything just some stuff I can't put in condo"
"Everyone in the office was delightful. Theresa handled my paperwork and rental. She explained everything thoroughly and was very pleasant to speak with. If youre looking for a storage unit with AFFORDABLE PRICES and GREAT OFFICE STAFF, THIS IS YOUR SPOT<"
"Theresa Shavers was such a great help! She was able to assist me in a polite and courteous manner. She even took us to see the storage and double check that everything was up to par before taking any payments from me."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #077, we offer great property security systems and clean, affordable storage units to rent for the residents of Pine Hills, Willows, Seaboard Industrial, College Park, and other neighborhoods in Orlando, FL. Call us with questions, reserve online, or click here to compare other storage units in Orlando.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental