Self Storage Units near Orlando in Casselberry, FL, 32707

"Slim was helpful! Friendly and professional."

"Raised my storage rent 3,000% in 2 years. I asked to be called by the district manage since I have been deployed overseas for a year. Nobody picks up when I call that number. Not for the last 10+ times I've called. The last time I was States side I visited the office 3 plus times. Never opened during operating hours. I finally got one person to pick up, who laughed at the increased in a rude way, and they said they would have the district manager call me. Nobody called me. This is just wrong."

"Slim was so helpful and kind! He really helped us get squared away.!"

"Slim was a good worker!"

"Slim and Kerry are very friendly and professional and care about the customers both patience and give you excellent customer service. Recommend them to all!"

"Slim was very helpful, easy transaction."

"Slam is super friendly and signing up was a breeze."

"Had an easy sign up experience here with Kery, he explained everything thoroughly and did everything efficiently."

"We really like our the life storage. It's clean and the employee's are very helpful."

"This was one of the easiest storage companies I’ve ever done business with. The move-in was done completely online, and my move out was handled quickly and efficiently is it from pe"

"Great customer service. Very friendly."

"Brian was very courtesy friendly and goes above and beyond to make it a pleasure visiting... Thanks Brian and bol on ur endeavors with this great company. Kelly"

"It's always a pleasure to come into this location & Kerry here or any other employee. They have always treat me with the upmost respect & I enjoy being a client a here as they have a true pleasure to work with. Not only 5 stars for life storage, but 5 stars also for you Kerry, you rock!"

"Hello hello hello we love this place have a great day"

"Michael have a very good customer service , I recommend this location."

"We have been with them for MANY years and that's because they are awesome to us."

"They are the worst and if I could give them 0 start I definitely would. I was given the wrong information by one of their workers and ended up losing my unit. I had important documents that were supposed to be given back to me and here I am still waiting to get call from a manager. Please stay away from this place!!! There’s much better options for a storage unit out there."

"My experience was very informative and helpful"

"Hoping for a positive long term experience with them. Looks like they are short staffed. Call ahead to make sure someone is there."

"Kerry and Michael did a great job showing me around and explaining how to get access into my storage. It was great customer service. Thank you."

"It was good and simple"

"No me gusta tiene muchos ratones y cucarachas ,no lo recomiendo,se les a dicho al personal q trabaja alli y no hacen nada, mejor busquen otro lado y la renta muy cara,y no limpian para terminar con las ratas q tienen los storages, mal servicio."

"Kerry was awesome"

"I have been a customer at this storage for years now.. the employees there are very nice and helpful. I want to give a shout out to one special employee at store #111 though.. Ms. Wanda any questions needed or concerns I had she was able to answer them for me and if she wasn't able, she was always pointed me in the right direction. Thank you Ms. Wanda for all your help and organizing tips as well."

"Over the past 5 years down sizing from one storage room to another at Life Storage, I have never posted a review before this one. Ms Wanda, a customer service attendant, was my guardian Angel. Over the years, every time I go to my storage room , here comes a little lady on a golf cart, “Hi, good morning, how are you, we have water at the office, the bathrooms are up front, let me know if you need anything “ I got so tired of her always stopping by with the same words, “ Hi, good morning etc” I was trying to figure out if this lady is really super nice or lonely and bored. Now 5 years later move out day, no more storage room for me. I pull in with a 26 ft U-Haul. Not knowing how I was going to make a shape left turn between the storage units. I got stuck! Can’t go forward or backwards. Like clock work, here comes this little lady on her golf cart! “Hi , good morning, how are you? etc This time her lines were a little different. “ We really don’t suggest you use a 26 ft truck at this facility because of this turn between the buildings”. I was like, no joke! I just sat there in the truck stuck! Well knowing this little lady would tell me to let her know it I needed anything, I upfront asked if she would help me get the truck out. My ears went “ audio off” during the you at your own risk . Then I heard her say sure!! I was like “” yes , yes it’s at my risk and responsibility. This little lady got out her cart , inch my inch got me around that left turn without a scratch. Then heard her spill, water up front and bathrooms, “let me know if you need anything “ Then she drove off in her little golf cart like nothing happened. With my mouth opened wide, like what just happened? Now after this long story, please allow Ms Wanda to do her job. She is an Angel! Now I wish I had let the world know well she does her job 5 years ago."

"We had an excellent experience at Life Storage Casselberry. Kerry was very attentive, kind and quick to help with any questions or issues. Highly recommend working with him!"

"Kerry was super nice and knowledgeable and helpful"

"My experience here was amazing starting with the phone call I made to reserve the unit, and the amazing help I received from the on site management, thank you for making 1 part of my transition easy"

"I am very disappointed in this store and life storage in general. I will never use their service again. here is what went wrong. 1st issue: When I first signed up there was an offer for a discount when you signed up. There was no indication that the discount only applies to certain units. Furthermore when I found the unit I wanted it did not indicate it was excluded from the price. It was only once I saw the price that it did not include the discount. I figured this may be a mistake so I figured I would go see the office when I got there. 2. When I got there, I was told that the price did not apply to that particular unit. They associate did help me into a unit that was on the first floor, something I missed about the original unit so that was helpful 3. I received a notice after 4 months that My rate was going to go up at the end of July. So after 6 months they already sprung a price raise on my unit. At least public storage only does that once a year. 4. I was pretty upset about the price increase so I was going to talk to the office, but couldn't get in there for an additional week. I decide to hold making payment until I talked with them and got things straightened out. 5. I checked the hours on the website and it stated that they are open 12 to 4 on Sunday. Which is fine, it was the only time I had to stop on in. When I get there the hours on the door are COMPLETELY different from the website, and they are CLOSED on SUNDAY. 6. It was 10 days after the payment was due. I was expecting a late fee. however the late fee is $20. Public storage is only $5 7. I expect to pay a late fee as I mentioned before, but not to be locked out of the gate after only 10 days. this is excessive. What's more, Public storage does NOT lock you out after only 10 days. they attempt to contact and let you know there is an issue, but they are far more lenient. 8. If you don't want to create an account there is a fee for paying as a guest. Speaking of nickeling and diming your customers to death. 9. after paying my bill, late fee, and getting that cleared, I was able to get into the gate, but they also added an additional LOCK to my unit. I am extremely unhappy with their service and will look for ANY other storage place within a 5 mile radius before I would even look at a life storage again. I will also be posting this on the BBB as I believe this company practices are unfair and overbearing."

"Called to get information and the young lady (Wanda) was so helpful. She took her time and made sure I understand all the terms before she let me end the call."

"Came in and had a lot of questions, Kerry was very helpful, kind, and was able to answer everything i threw at him. Made me feel very comfortable and felt like I was in good hands 🤗 would 100% recommend. Also super professional.😁"

"Decent storage place. A little inconvenient not having an elevator for the second level, especially when moving larger furniture. Could use a little visual updating but overall really good prices for what you get,"

"Kerry did a great job, was very professional and helped us with all of our needs, highly recommend."

"The old ugly African American lady at the Casselberry, FL location was very rude. She acted as if I was bothering her, when I asked for the code to get through the gate. I usually don't write reviews, however I had to let management know about their rude staff."

"Great staff and good prices. :)"

"Good rates safe area"

"Yesterday I was in the store completing the reservation that I had made on the Internet and it is the first time that I abused their services, Wanda who was the one who attended me was excellent and very friendly, she answered all my doubts and helped me with the reservation of the truck and I will also attend this establishment. not hers. Thanks Wanda!"

"The gentlemen that helped me was helpful and nice. Provided all the information I requested and additinal insights."

"Air conditioned units are easy to get to and do the job."

"Life storage has been great. Awesome location plenty of room in my storage and easy to deal with"

"Second experience with Life Storage. Once with their Hamden CT store and the second time in their Cassellberry Fl store. Kerry was a gem! As he really went out of his way in making sure me n my daughter understood clearly what we wld be paying upfront and thereon for our monthly rate. The overall storage center was nice clean and their facility storage rooms including the grounds were immaculate! If you are looking for great customer service great rates way cheaper than your Uhaul storage, Cube Storage etc., you cant beat their prices!...clean new facilities and oh yeah cheap moving trucks...Life Storage is for you!"

"Amazing staff"

"Great company and service"

"Service was great very nice and talkative Manager, He Answered all my questions"

"Great Storage facility. The staff are friendly and very very helpful. I definitely recommend this facility for all your storage needs"

"Moved over from public storage much better customer service. Thumbs up"

"it is always clean and in good condition"

"Kerry and Wanda were extremely helpful and courteous. Would highly recommend business with them."

"Needs work with rodent control.Very polite staff. Great customer service."

"A good place to store your junk."

"Excellent service manager was very polite and helpful."

"Came in to find storage for my dirt bike, manager there was superr helpful, will recommend to friends"

"Wanda was friendly and awesome. Thank you Wanda"

"Wonderful staff and great pricing! Will store here again"

"It's a halfway decent place. Unfortunately they didn't have any climate controlled units which was what I was in search of. Found one just down the street. Call CubeSmart."

"staff at the Casselberry FL office were very nice, and very professional"

"Gentleman was very helpful today."

"Rhonda is very patient and knowledgeable...I have always been treated courteously and respectfully... Even when things haven't turned out in my favor, I never felt patronized, nor treated in any other manner, but respectfully..."

"Wenda was very polite showed me the facility , Very interested in returning soon when i need it"

"Wanda was amazing and helped me make it easy to get started."

"Ive had a unit in this place on and off for the past 6 years or so. No matter who is running the place or what name they are called this place is GREAT!"

"I've been with Life Storage for 5+ years. The staff are very helpful and I can access my storage whenever I please. Great service."

"Wonderful staff. She was friendly, helpful, and efficient. The unit was clean and price was reasonable."

"Received Great Customer Service by Wanda -"

"The staff went above and beyond my expectations in providing suggestions and guidance in helping me resolve a very frustrating situation I had with my locks. Without their knowledge, I would have spent much more time and money in addressing the matter."

"A wonderful women who runs the show and runs it great a sweetheart of a person and just a overall best storage facility in orlando"

"I was pleasantly surprised at the cleanliness of the facility and grounds, the professionalism and kindness of the staff. It felt safe and, indeed, we had no problems or issues at all."

"Great customer service MS wanda always kind space is clean this is my second time renting"

"Very good experience learn a lot nice place well kept"

"Wonderful service and very secure."

"Dont give much notice on taking your stuff. Alot of important paperwork. Birth certificates death certificates marriage license adoption certificates all very inpoortant things including pictures of those here and gone."

"Excellent customer service from Ms. Rhonda, very attentive and always willing to help. Also the unit is very spacious and price is reasonable, easy access and hours to access my unit."

"Rhonda was super help full A1 Customer service"

"Very helpful staff, kind, straightforward. Some of the better prices in town. They made the process much easier than most facilities and staff were always pleasant and helpful."

"Awesome"

"Pleasantly surprised and satisfied! Reasonably priced, great location, clean and secure facility and hands down excellent customer service and staff. Juan (customer service) answered all my questions upfront and was very helpful and professional! Mrs. Wanda sealed the deal by providing me with useful information which helped me decide which unit would be a better fit my needs. Her service and professionalism is truly appreciated!"

"Great personality was very attentive and very helpful"

"One thing I've always appreciated about this location, is the stellar customer service. I was running late, and the manager was very kind in allowing me to make my payment after closing to avoid late charges. Her day was technically done, and she still helped me out. Always helpful and kind, which makes me an appreciative customer! :)"

"Very positive experience. Friendly, helpful personnel and well kept facility. Thanks."

"Very helpful satff.. very kind and professional. Tottaly recommended this place."

"so wonderful at follow up to help me avoid late fees by calling and doing phone payments. the kindest employees ever. God Bless such a treat ;)"

"The lanes were narrow. I could not back up even with the unit so it was difficult to load and unload truck."

"Denise was a pleasure to work with! Love the special discount i got also."

"Tonya was on duty when I signed up for my storage space. She KNEW the answers to my questions and provided them quickly and cheerfully. This was not the closest location to my house, but the others I had visited seemed to be playing a shell game with ambiguous answers about the pricing. By contrast, Tonya (Casselberry, FL) was very straightforward and I knew exactly what everything would cost after speaker with her only a few minutes. VERY GOOD EXPERIENCE!"

"Great!"

" Cody was amazing never had a storage before he made sure I knew everything I needed even showed me the spot over and beyond in customer service "

"Had a good experience w/Life Storage. "

"Very nice presentation I was pleased with your services"

"The best dam storage company period."

"The fee is reasonable & convenient location."

"Renting was easy."

"Very pleased with your Casselberry, FL facility, staff and rates....far superior to your competition in the area. "

"had used years ago and still same great, friendly service and honest pricing. I moved my items to you this time (even though farther) when I felt the other storage company was not honest. I'm glad I moved."

"if I need again I'll be back"

"finding Uncle Bobs [Life Storage] has been great. the place is clean and the staff dose a great job. "

"Rusty is the BOMB! We absolutely loved her. "

"Rusty in Casselberry FL is the best! Don't lose her!"

"There should be a prorate if did not rent entire month especially if less than a week. "

"Service was excellent and employees were very knowledgeable and attentive to my needs"

" They are very professional"

"Amazing every person i have ever met here is amazing and i can honestly say that i can remember all their names"

"Keep up the great work we will continue to tell everyone about Uncle Bob's Self Storage and how wonderful, convenient. and affordable you are. "

"Great customer service. im a returning customer"

"Units were humidity controlled not cooled. BUT i was on a lower deck and shaded so felt it would be OK. But i was coming from an air conditioned unit so it was a bit of a loss."

"GOOD PLACE"

" My expectations were exceeded."

"Exactly as expected."

"Helped me and moved at a great pace."

"I have no complaints. Thanks for being a reputable business."

"Been with the place for two years, and it's the best storage place I've encountered for the price. "

"Very professional and organized."

"Excellent service"

"Everything went very smoothly, I was able to access my storage space within minutes"

"extremely polite and offered units that would better suit our needs. "

"Very nice facility with good personnel. Decent prices. Will make a point of returning if and when I need to store anything. Thanks!"

"overall I was very happy doing my business with uncle bob,s"

"Management is amazing...Britten is a fantastic person and is definitely an asset to your company. I have been a customer on more than one occasion and will return if I ever need stage space in the future. "

"Manager took the time to understand my situation and resolved the situation I was very pleased!"

"Britten did an excellent job!"

"It was awesome and all my questions and needs were answered and was able to take advantage of all available discounts. Derrick was awesome."

"everything as great ."

"He was very polite and helpful."

"I'm happy customer"

"You are wonderful!"

"keep up the great work."

"Outstanding service and very helpful! Best looking storage facility I have seen."

"There needs to be a dumpster provided for customers."

"I wish that I could see the space before filling out paper work. It worked out fine but you know."

"Always Helpful and courteous to evereyone"

"The only thing that I didn't like about the facility was the exit. It can be very hard to maneuver out of there>"

"I live in another state and every time I had an inconvenience to pay they were patient and willing to listen and help. I am very happy with their service."