Self Storage Units near West Flagler in Miami, FL 33125

"Had a small unit here for over a year. Foolishly I mentioned that I would be out of the country to the guy at the counter and now upon my return…I have been robbed!!! No the lock was not cut…someone must have had a master to open it. Jewelry, computer, boots, etc. All gone!!! Person opened and searched every single container possible!! Totally ransacked. Staff at location not helpful whatsoever!!! My advice…rent elsewhere and get your own (2) different type of locks. People are messed up!!!"

"Reasonable prices Good prices 👍"

"Very excellent service from Mrs. Juana, very kind and attentive. I loved her service. Excellent person. May there be people like her more. God bless you, Mrs. Juana, blessings."

"I want to preface this by saying I had a 13-year relationship with Life Storage in West Palm Beach, and never had anything but positive and professional experiences... which is what made this so shocking during our supposed check-in yesterday. We are a military family, and I had verified that there is a military rate offered at this location via phone before we made our reservation. We book online, there's a free month included, which it seems like is a standing offer at LS, we get a quote, it's in budget, easy day, right? Show up to the office. We're told we need to pay for their $14/mo insurance to get the unit. I explain we have homeowners insurance that covers our unit, and am asked to produce my detailed policy... like that's something a normal person carries with them. We're told that we cannot rent the unit unless we sign a contract with their insurance, so I ask why this wouldn't have been in the quote I was provided, if it's not optional? I'm told they "wait until you come to the office to explain insurance"... so that's bait and switch #1. Then we are asked to sign all the documentation WITHOUT being able to see the confirmed rates, I'm told "we can see them at the end"...weird, but ok. See that the rate we signed for doesn't reflect the military rate. Fast-forward 30+ minutes on the phone and they express that they can't/won't honor the free month intro deal and the military rate at the same time. I asked why this wasn't expressed to me when I called the location, they weren't able to produce a justification. Bait and switch #2. I ask to speak to the senior manager, who was at that time on the phone with the associate helping us, she refuses to speak with me directly. Cool. I'm not trying to hang this all on the associate, she was trying, but there was so much underhanded pricing, and general unwillingness to help find a resolution, we ended up packing all of our things back into the car and leaving. We're not crazy or unreasonable people, but to have a monthly rate increase 25% above a confirmed reservation rate is shady and underhanded, and can make a huge impact financially if you're planning to keep your items long-term in storage. We didn't feel comfortable moving forward. There were so many ways this could have been handled differently, but I'd strongly caution anyone before moving forward on a unit at this location."

"I want to preface this by saying I had a 13-year relationship with Life Storage in West Palm Beach, and never had anything but a positive and professional experience... which is what made this so shocking during our supposed check-in yesterday. We are a military family, and we had verified that there is a military rate offered at this location via phone before we made our reservation. We book online, there's a free month included, which it seems like is a standing offer at LS, we get a quote, it's in budget, easy day, right? Show up to the office. We're told we need to pay for their $14/mo insurance to get the unit. I explain we have homeowners insurance that covers our unit, and am asked to produce my detailed policy... like that's something a normal person carries with them. We're told that we cannot rent the unit unless we sign a contract with their insurance, so I ask why this wouldn't have been in the quote I was provided, if it's not optional? I'm told they "wait until you come to the office to explain insurance"... so that's bait and switch #1. Then we are asked to sign all the documentation WITHOUT being able to see the confirmed rates, I'm told "we can see them at the end"...weird, but ok. See that the rate we signed for doesn't reflect the military rate. Fast-forward 30+ minutes on the phone and they express that they can't/won't honor the free month intro deal and the military rate at the same time. I asked why this wasn't expressed to me when I called the location, they weren't able to produce a justification. Bait and switch #2. I ask to speak to the senior manager, who was at that time on the phone with the associate helping us, she refuses to speak with me directly. Cool. I'm not trying to hang this all on the associate, she was trying, but there was so much underhanded pricing, and general unwillingness to help find a resolution, we ended up packing all of our things back into the car and leaving. We're not crazy or unreasonable people, but to have a monthly rate increase 25% above a confirmed reservation rate is shady and underhanded, and can make a huge impact financially if you're planning to keep your items long-term in storage. We didn't feel comfortable moving forward. There were so many ways this could have been handled differently, but I'd strongly caution anyone before moving forward on a unit at this location."

"Juana is great! Profesional and nice to deal with !"

"Kharetta made my experience today at Life Storage stress free and easy. She provided excellent customer service and was extremely knowledgeable. I highly recommend this storage facility."

"Great service"

"Amazing service"

"Very good 👌"

"Juana is a very helpful worker and give excellent customer service."

"Thank you Juana Pina. Made the check in very easy."

"the best place to store el mejor lugar para almacenar and the manager an excellent person I recommend him 100"

"They are Good Friendly people .."

"Jovan is the best!"

"Joe was working today (5/13 11pm.) He was exceptional. Not only did he help me when my pin wasn’t working but he escorted me extremely politely when helping me out. Then when i was struggling moving something a little heavy he went completely out of his way to help me move the object. Great employee!! Thanks Joe!"

"Very nice and detailed"

"Juana was informative and very helpful:)"

"Yogi excellente customer service"

"Yogi is the best, he is an asset at life storage"

"Yogi is fantastic!….he knows his stuff and is more than patient…he’s great!"

"Gracias por tu ayuda yogi. The best 👌"

"Thank you Yoyi for all your help you were wonderful"

"I have a good experience and the people from the office were very helpful and friendly"

"The staff was amazing. Yosbel was extremely helpful and willing to answer any questions."

"Yogi was very helpful. He arranged our initial rental and all went very smoothly. The facility is very clean and well organized. I would recommend Yogi and this storage facility."

"Very helpful, professional and knowledgeable. Thank you for your help and time Mr. Yogi"

"Highly recommend this location! Due to our travel plans, we only had time to complete storage paperwork and drop off our goods before open office hours on a Saturday morning and Yogi accommodate us by coming in earlier. To add, he had car trouble that morning, so he took an Uber to make it at the time agreed. Very professional, friendly and thorough on showing the space and providing detailed instructions."

"The Gentleman that helped me name Yogi was very helpful. He showed me multiple units and helped me figure out what size unit I needed to best fit my storage needs. I would really recommend going and asking for him so that he could help you with your next unit rental."

"Gracias por tu ayuda Yogi!"

"Excelente servicio. Yogi ha sido de gran ayuda. Una persona especial que me ha explicado con detalles cómo funciona la renta del espacio. Muchas gracias ☺️"

"Yogi a very awesome person and very aware of everything very kind very respectful and he show you things I get this place five stars they deserve it cuz they got good customer service representing them. Yogi keep up the good work you deserve and love your support and Spirit."

"Yoga in your van these guys are incredible here very attentive Service I would recommend it to anybody"

"Thank you for providing such good customer service. Jovan & Yogue are amazing. Warm welcoming smile, very friendly, knowledgeable staff. The store is very clean and organized. They have packing material there which was a plus for me! They advised me on the perfect size storage unit based on my needs. They took time to listen to me and asked suitable questions to best fit my needs. I highly recommend this place to everyone! The location is also perfect! Very centrical. Thank you gentleman!"

"Yogi was extremely helpful, he answered all of our questions and was attentive. Thanks so much life storage!!"

"Yogi was Great  with amazing communication and explained everything perfect . Thank you so much I highly recommend"

"Muy buen lugar pero muy caras las unidades"

"I wish I could give you six stars. Very receptive and supportive of a clueless customer such as myself. Yogi and Jovan were very helpful in organizing my automatic payment process."

"Great location and good service , staff helpful and friendly Yogi help me with the unit and transaction was fast and smooth."

"The best place to storage in town, those guys are amazing. Especially Yogi ! Thanks"

"Yogui es el mejor que han tenido . Gracias a dios que cambiaron el señor anterior grosero. Y mal educado que tenían anterior el de la barba. Si yo fuera la superior lo mandaría a la casa de inmediato .pues no sabe de atención al cliente."

"Yogi very professional and knowledgeable. Thanks for all your help! Us Clients"

"Yogi gracias por tu ayuda y por su excelente atención. Sabe muy bien su trabajo y que dios lo bendiga."

"Muchas gracias por atenderme muy buen custimer servicen"

"The customer service I received was top-notch! Yogi was helped answer my questions and solved my issue right away. He was very helpful. I appreciated his positive attitude - almost unheard of nowadays!"

"Yogi was really helpful with figuring out my storage situation and all my questions answered"

"Thank you Yogi, great service."

"Thank you. Yogi very helpful and fast .."

"Great service and very attentive staff. Yogi was the member that helped me get all set up and overall, impressed and satisfied with his help despise being his fist day at this facility"

"Me gusta este lugar, tengo esta Bodega desde hace 2 años."

"Muy buen trato y ayuda.estoy agradecida"

"Nice and attentive staff"

"Been a tenant since 2018. I’m late with a payment, my calls are unreturned. I’ve been locked out of my online account. I have not received any emails or phone calls. I am in danger of losing precious belongings & you don’t call me back!"