We ask our customers about their experience with us at three points during their stay at Life Storage.
We've collected over 100,000 surveys, and shown below is just a small sample of what customers are saying about Life Storage in Hollywood (#195).
We're proud of our team of store associates, our facility, and the great things we hear from our customers!
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Life Storage in Hollywood (#195)
Fatima (Hallandale, FL)
4.6 out of 5
"You have the Best personal staff at the locación in Hollywood."
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Life Storage in Hollywood (#195)
Bryan (hollywood, FL)
3.7 out of 5
"I would like to see 24 hour access for some customers, I ride a motorcycle and store in on your property. Most of the times I can not make it back by 10 pm so I have to leave it outside my condo. I would not have to do this if I had 24 hour access, your property has camera and you know you comes in or out by the access code. So I'm not sure why it is a problem."
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Life Storage in Hollywood (#195)
Crystal (lakeland, FL)
5.0 out of 5
"The people were nice"
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Life Storage in Hollywood (#195)
Edmee (Miramar, FL)
5.0 out of 5
"Keep up the excellent job especially the assistant manager she is absolutely wonderful and an excellent asset to the company"
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Life Storage in Hollywood (#195)
Michael (Medford, NY)
5.0 out of 5
"Associates were very nice"
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Life Storage in Hollywood (#195)
Roy (North Miami Beach, FL)
5.0 out of 5
"Being very informative. Easy access and great employee. Alicia was exceptional.
"
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Life Storage in Hollywood (#195)
Kathy (Hollywood, FL)
5.0 out of 5
"although my experience was optimal the rates are much higher than nearby competitors"
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Life Storage in Hollywood (#195)
Devin (Woodbury, NJ)
5.0 out of 5
"Great service."
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Life Storage in Hollywood (#195)
Andre (Hollywood, FL)
5.0 out of 5
"Everything was great.clean"
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Life Storage in Hollywood (#195)
Marianne (Miami, FL)
4.9 out of 5
"Alicia went above my expectations helping me often and thinking of me when I forgot my key and readily opened my locker. Her prompt and thoughtful attention should be commended. Her professionalism is outstanding and customer skills unbelivalby filled with smiles, lovely talks about the company and all it offers as well as her genuine care of everyone she comes in contact with!"
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Life Storage in Hollywood (#195)
Vincent (Dania, FL)
5.0 out of 5
"The manager and staff at the Hollywood facility are wonderful."
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Life Storage in Hollywood (#195)
David (Asheville, NC)
5.0 out of 5
"Everyone I dealt with was helpful and friendly. "
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Life Storage in Hollywood (#195)
Maria (Hollywood, FL)
5.0 out of 5
"the associate that help me out was named Mel and he was extremely helpful extremely kind and respectful and knowledgeable and if it was my company I would look into making him a manager of a facility. while I was there numerous amount of always putting the customer first but taking first concerned about your company. Mel is what I would consider management materialis what I would consider management material"
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Life Storage in Hollywood (#195)
Tim (Hollywood, FL)
2.9 out of 5
"Not enough staff, often have a
Long wait just to make payment"
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Life Storage in Hollywood (#195)
Andherson (Miami, FL)
4.6 out of 5
"I am glad to do business with you , appreciate your services and will recommend you to others.
thank's"
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Life Storage in Hollywood (#195)
Christine (Hallandale, FL)
4.1 out of 5
"Just want to say thank you!"
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Life Storage in Hollywood (#195)
Pamela (Hollywood, FL)
5.0 out of 5
"Helpful staff and a much more pleasant experience than my last facility. Thank you!"
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Life Storage in Hollywood (#195)
Karen (Hollywood, FL)
5.0 out of 5
"You were all superb!"
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Life Storage in Hollywood (#195)
Renee (Margate, FL)
4.5 out of 5
"more lighting needed"
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Life Storage in Hollywood (#195)
Anonymous (St. Louis, MO)
3.4 out of 5
"When Alicia Service was in charge of the property where we maintain our locker, everything was perfect. She went above and beyond. Now that she is only at the property one day each week, we have encountered problems with deliveries.
There shouldn't be an appreciable drop-off depending on who is minding the store. "
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Life Storage in Hollywood (#195)
Anonymous (Hollywood, FL)
5.0 out of 5
"Customer Service Excellent"
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Life Storage in Hollywood (#195)
Jan (Hollywood, FL)
5.0 out of 5
"I am very pleased with your service and facilities!
I'm very glad I chose your company! I did so to honor my own wonderful late Uncle Bob!"
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Life Storage in Hollywood (#195)
Elaina (Hollywood, FL)
4.2 out of 5
"Many times the front office was closed on a break when I need to drop in for a payment or to purchase more boxes and I found that inconvenient.
"
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Life Storage in Hollywood (#195)
Carmen (Hollywood, FL)
4.6 out of 5
"keep up the good work"
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Life Storage in Hollywood (#195)
Alana (Port St. Lucie, FL)
5.0 out of 5
"Doing a gd job."
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Life Storage in Hollywood (#195)
Attila (hollywood, FL)
5.0 out of 5
"everything just great"
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Life Storage in Hollywood (#195)
Jane (Hollywood, FL)
5.0 out of 5
"Staff was super nice. "
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Life Storage in Hollywood (#195)
Tod (Aventura, FL)
4.5 out of 5
"Everything is wonderful I just had an issue with whoever was using the leaf blower blowing into the corners and then blowing stuff all over the inside of my unit dirt leaves and grass. I mentioned it to the young lady and she said that she would take care of that. Other than that everything is well maintained and looks good"
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Life Storage in Hollywood (#195)
Anonymous (Hollywood, FL)
5.0 out of 5
"Alisha is just a pleasure to have as your onsite manager. She has always gone out of her way to be helpful - she is what makes our experience with Uncle Bob's excellent and increases its value to our business. Because of her we expanded from one 10x10, to a 10x20 and now to an additional 10x10.
Thank you
"
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Life Storage in Hollywood (#195)
Martha (Hollywood, FL)
5.0 out of 5
"This facility staff was great! They took the time out to listen to my needs, understand and offer me the best deal available in town. The location was very presentable and professional. I really appreciate the friendly staff, phenomenal communication and user friendly portal for account management."
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Life Storage in Hollywood (#195)
Jamie (Hollywood, FL)
4.8 out of 5
"I was very pleased with the service. I have rented from u all before and out of all the times I rented from u this was the best"
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Life Storage in Hollywood (#195)
Carlos (Hollywood, FL)
5.0 out of 5
"Alicia and Tremel very helpful. They advised you of your best options to take. They look after your best interest! Kudos Alicia and Tremel!"
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Life Storage in Hollywood (#195)
Karen (Fort Lauderdale, FL)
5.0 out of 5
"Keep on Rockin'!!"
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Life Storage in Hollywood (#195)
Mark (Silver City, NM)
5.0 out of 5
"Great service and deal"
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Life Storage in Hollywood (#195)
Daniel (Hollywood, FL)
5.0 out of 5
"Since management has changed its been amazing highly recommend to all my friends."
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Life Storage in Hollywood (#195)
Charmaine (Pompano, FL)
5.0 out of 5
"As a woman moving alone for the first time I was faced with many obstacles. Trammel, the Manager on site at the Hollywood store arranged for me to pick up a truck from another office. On my way to the office I called to inform them that my ETA will be five minutes after six, which is the closing time at that location. The lady on duty informed me that she cannot wait for me as she must clock out at 6pm. Needless to say, I did not get the truck, thus I was unable to move that day which made my whole moving experience a night mare.
When I arrived in the office the next day distressed, Trammel consoled me, helped me file a complaint, and did everything in his power to make sure the remainder of my experience with Uncle Bobs was A class service. He even offered to help me organize my unit when eventual my things were put in place. When an employee give impeccable customer service as I received they must be acknowledged. His hard work and commitment does not end there; I have observ"
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Life Storage in Hollywood (#195)
Michael (Hollywood, FL)
5.0 out of 5
"Expectations were met very well, I was very pleased with the service, and knowledge from the associate. "
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Life Storage in Hollywood (#195)
Maura (Hollywood, FL)
5.0 out of 5
"There is a gentlemen that works at this location ( Tramell?)and a young lady (sorry, her name escapes me) and they are so pleasant and professional. They remember me and always go that extra step. I recently sold a large hosue and moved to a smaller one and was constantly at this facility. They made it less painful and they are great at customer service. Thank you."
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Life Storage in Hollywood (#195)
Frederick (Alaska, AK)
4.0 out of 5
"Insurance was a surprise"
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Life Storage in Hollywood (#195)
Lydia (Hollywood, FL)
4.6 out of 5
"Signed me up, took my money, provided a storage unit and instructions for the gate."
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Life Storage in Hollywood (#195)
Carmen (Hollywood, FL)
4.2 out of 5
"no...all expectations met...Thank you."
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Life Storage in Hollywood (#195)
Bryan (Hollywood, FL)
4.6 out of 5
"alex was very helpful and was very kind in getting me what I needed."
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Life Storage in Hollywood (#195)
Chaka (Hollywood, AL)
5.0 out of 5
"Gustavo has gone above and beyond service requirements. Are you guys hiring? I would love to work with your company everybody seems quite happy and nice"
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Life Storage in Hollywood (#195)
Lenny (Parkland, FL)
4.8 out of 5
"Alex was great. He understood just want I wanted, held my space for me, showed me around and offed me the truck for moving at no cost. "
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Life Storage in Hollywood (#195)
Elizabeth (Hollywood, FL)
5.0 out of 5
"Keep it up"
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Life Storage in Hollywood (#195)
Stefan (Lehigh Acres, FL)
3.2 out of 5
"Uncle Bob's [Life Storage] Website if frustrating! I was set up as auto-pay and it stopped by itself. Now I ended up with late fees because it just quit.
The location need to work on lights out. It takes much too long to fix.
"
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Life Storage in Hollywood (#195)
Hughes (Hollywood, FL)
3.8 out of 5
"Sign up & moved @ uncle bob, but 1 week later
I got a much better offer by another storage facility offering same price for double storage 10 x 20
Considering moving within next month if you don t match offer"
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Life Storage in Hollywood (#195)
Ivelisse (Hollywood, FL)
5.0 out of 5
"Excellent storage facilities "
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Life Storage in Hollywood (#195)
Jacques (Hallandale Beach, FL)
4.5 out of 5
"The only thing was about the walls like there not close completely until ceiling my motorcycle was all the time cover with dust from other storage"
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Life Storage in Hollywood (#195)
Frank (Hollywood, FL)
5.0 out of 5
"Your survey needs to have a N/A chose for answers. "
5' x 5'* - Climate Controlled
5' x 10'* - Climate Controlled
5' x 15'* - Climate Controlled
5' x 20'*
10' x 15'* - Climate Controlled
10' x 20'* - Climate Controlled
8'* - Parking Space
10' x 20'*
20'* - Parking Space
10' x 15'*
Climate Controlled Storage Units
Use our Moving Van or Truck Free with Storage Rental!
Extended Access Hours
Surveillance Cameras
Fenced & Lighted
Vehicle/Boat Parking
54' Truck Access
Boxes & Packing Supplies Sold Here