Self Storage Units near East Bristol in Bristol, CT 06010

"After paying storage fees for eight years my sister hit a wall on finances. To complicate matters, she got cancer and bills started piling up. My husband and I talked her into walking away from her unit. Ashley was so empathetic and helpful to her. She prorated October's fee for just the three days my sister owed and said she sometimes donated salvageable items to the needy after the clean-up, so it is a win-win for not just my sister but someone who will wind up with lovely stuff. I told Ashley she really deserved six stars. Leanora S."

"This has been my first and greatest experience acquiring my unit with the help of the manager Ashley Moreno and her staff for giving me the confidence. Ashley let me know the procedure and the rules of the building, she answered each of my questions, I felt very comfortable and sure that I was making the best decision, she showed me that the building was completely clean. I found the hallways to be spacious, the unit I have is *Climate Controlled*, one of the most important things I found is that the building has a lot of surveillance and protection from the Bristol Police. I would definitely recommend Life Storage to anyone... Thank you Ashley for your excellent service and building manager 100%."

"Great customer service, super friendly , knowledgeable and very thorough while setting up a new unit for me ."

"Ashley Moreno was great very nice"

"I had a great experience with store manager Ashley Moreno. Me being directional challenged, Ashley guided me through the maze, answered all my questions without judgment, was professional and pleasantly friendly. I still had a difficult time finding my way around no fault of Ashley. This place is clean and well managed. Thank you Ashley. Deborah A Dorsey"

"What I thought was going to be a few months turned into a several year stay and I am completely satisfied and would recommend this location to anyone. Ashely has been wonderful to work with. She's very pleasant and always ready to help, a true star!"

"Amazing clean facility! Ashley the manager was amazing and helped me secure 3 of my units. I recommend Life Storage or anyone! Great location and easy to access."

"Ashley is amazing and selfless, she has helped me more than anything the past month or so she is just a beautiful person and I will forever be great full"

"just want to say how awsome ashley is for helping out my dad when we were in a rush, she is amazing thank u for everything"

"Great access to the storage units. They are one of the few to have role-up type access doors/loading dock to the buidling for inside storage. Easy to get larger items in and out versus just a pedestrian door. The Manager is top notch."

"It was an awesome check in!! Clear communication!! Amazing personality!! The manager Ashley was amazing and Dave were great. Very informative!! I would recommend."

"Friendly customer service"

"Very helpful and informative"

"The manager is ready to help, kind, knowledgable and professional. I have visited several storages around Hartford area. This Bristol storage seems to have best climate control temperature range."

"Ashley was amazing. She is very attentive to the customers, she is patient, kind and overall the best! May God bless her always!"

"Great customer service Ashley was great friendly."

"Thanks to a great service by Ashley I was able to find a good price for a storage 👏"

"Ashley was very attentive, friendly and kind! We are so grateful that we chose this location!"

"The customer service I got from the Manager Ashley was amazing. All information was accurate and the instructions was clear. The facility was clean and it wasn’t hard to find my unit based on the instructions from Ashley. I am in between housing and this was storage made it less burdensome for me . Thank you!"

"Ashley the store manager is simply excellent. Make my storage experience a lot stress free. Sucsh a friendly person. Thanks Ashley for being there always."

"Ashley is a true gem and an asset to this facility. She is kind, professional and so helpful. She took her time, making sure we understood all the required steps for renting a space. She escorted us to our storage unit, made certain we knew where the restroom was and how to work the electric doors. I have used 2 other storage companies in the past and have never experienced such complete customer service."

"Awesome job from Ashley!!! Great customer service and a really good helper. She really take care of customers!!! Thank you so much Ashley!!!"

"Ashley was extremely helpful and took care of me in a satisfactory and timely manner."

"Excellent customer service"

"Extremely helpful and made my entire process super easy!"

"I went to find a unit that was suitable for my things and when I arrived the location was well organized and smelled amazing ☺️. The representative that assisted me named Ashley was well educated and explained all the available units. It was very refreshing getting the services received!"

"Ashley was very helpful in answering any questions I had."

"First time renter! Worked with Yahira and she made the process simple and easy. She was professional and knowledgeable and I am very satisfied."

"When you contact them Ashley at store number 453 was very helpful, polite, and curtious. It's wonderful to know that with the way things are now in days where you can only talk to someone by phone. She was wonderful on helping me get the right answers. You have a wonderful employee, Thank you."

"Ashley was very helpful, and nice for my first time visit. Will recommen people to go thier!!"

"First time renter here, and Ashley was so professional, insightful & helpful. She explained everything so that I understood it clearly & also had a few jokes. She made my experience with Life Storage so much better."

"While visiting life storage, I experienced awesome customer service. Was in and out with ease + it’s a very friendly/ professional environment."

"i would have gave "life storage" in plantsville ct. 0 stars if i was able to! because they are ripping people off!! i'll be posting all over the internet as well, about my experience with these scammers!! this company "life storage" bought out ct. self storage! life storage locked my 10'x20' unit on 2/18/22 before my contract was even expired!! i received a phone call on friday 2/18/22 saying i owe 1 month of storage. i said wtf are you talking about? i paid 1 year up front in full!! they told me, "sorry" our billing cycle is every 8th of the month. so i asked them wtf exactly does that has to do with anything?? i paid 1 year up front in full; from 2/24/21-2/24/22. that's one year!! "do the math" "1 year is 1 year"! it doesn't matter when your billing cycle is or ends!  it was not on auto renew either! just another storage company scam! do not use this company!! they are f-kin liers!! & scammers!! they made me pay for a month of rent i didn't even owe! $216.95 to unlock my unit! which i will be disputing with my credit card company!! do not use this company!  they are liars & scammers!! i would assume all their locations are the same!"

"I wanted to take a minute and thank Yahaira for being a great help with my storage needs, I look forward to storing with Lifestorage thanks to you!!"

"Ashley is the best! Always helpful and very courteous. She went the extra mile to ensure my year plus at Life Storage in Bristol was a great experience. Very highly recommended!"

"I was driving around with extra belongings in my truck when I remembered that I used to rent in Bristol when I walked in there was Yahaira she immediately smiled and made my day she made sure that I got what I needed and made it easy for me to rent once again you are the true meaning of a professional thanks for going above and beyond..⭐️"

"My husband and I were in complete need  of a storage unit and somehow Yahaira was very informative and professional  I would highly recommend using them if we needed to again..."

"We were relocating from Florida to CT and Yahaira and Ashley were amazing to our needs, one of the cleanest facilities I’ve ever been too. I will definitely recommend and use them all over again thank you Yahaira.."

"I’ve used this place a few times now and it’s always very clean. The employees are friendly and always willing to help out any way they can."

"I’ve been having storage spaces for long time at multiple towns and states. This location in Bristol is the cleanest and the neat one. Ashley the store manager is a very friendly, helpful and kind. She is the true professional and knows what she is doing very well. I strongly suggest this location for your next storage space needs."

"Lifestorage is a great facility! Ashley was very friendly, patient, and efficient in getting our unit set up and checked out. Nice to work with professional people in the Bristol store."

"Needed some help trying to hedge on my Connecticut relocation plans and Ashley came through with just the help I needed or may need......thanks very much."

"Today I stopped by life storage at 700 Mountain Rd., Bristol I wanted to find out information about the units and I must say the manager Ashley was amazing and pleasant… I definitely will be going back and renting from life storage"

"Ashley is great she helped me immensely since my first time using a storage unit she was very friendly and caring and was patient with my ignorance she is a definite asset to your company"

"Awesome staff, great energy! Very clean absolutely will recommend"

"a little difficult to get the carts over the incline going into the building. Hard to lift heavy cart over incline."

"Jayne and Ashley Moreno great service"

"Jayne and ashley Moreno great service"

"Great place. Location. Service. And price. I would go there again"

"Great service and a super nice place."

"The service was professional and easy to work with, perfect for a first time renter like myself."

"Fast and easy transaction on storage."

"While the facility is generally clean, there are issues with snow removal and snow blocking garage loading bay doors in winter,,, and "climate control," is basically ineffective in units that have an outside wall. Most of the staff is courteous and understanding, but corporate ties their hands to help anyone. The corporate office raises rent with no regard for anything. I have been in that facility for many years. There is no regard given for my loyalty as a customer. They raise rent due to "increased demand," but they don't lower it when demand decreases. What other product can a company get away with charging you for then deciding, "well, someone would have paid me more for that so you owe me more money?" In essence, fairly nice facility, but lousy business practices."

"New manager Ashley Moreno is extremely positive and helpful! Highly recommend! 👍👍"

"Lifestorage is a great facility! The staff is friendly, patient, and efficient in getting you set up and checked out. I will rent from them again if I ever need storage in the future! I highly recommend them!"

"Ashley is awesome!!!! Keep her here plz!!!!! She knows her stuff!!!"

"Ashley handled the rental process from beginning to end seamlessly! Great customer service, friendly and helpful staff and a clean facility!"

"Easy to begin rental process online. Store Manager Ashley was helpful in completing rental agreement and with tour of facility. Building was clean and in good condition."

"Store manager Ashley is very awesome, warm and good , I would highly recommend this location. Thank you Ashley."

"Ashley was super helpful!"

"Ashley was very helpful with information and showing me around. Thank you!"

"Ashley and Jayne are incredible. Finally friendly faces with experience, knowledge, and charm that make me look to them to help with any issue I have. They actually answer the phone and have helped me with several issues so far. They made LifeStorage the correct choice for me! I appreciate them LS, treat them well!"

"Ashley and Jane are extremely helpful and nice! I've been a customer for years and they are by far the best!"

"Ashley is the bomb.com!! She helped me find a new unit in the sister store. Thank god! A 5x5 was too small"

"Excellent service Ashley was very pleasant. Highrecommended recommend"

"Ashly is one of the best manager's i ever dealt with. She is the best to work with her customer service is A1."

"Jane was so kind and helpful. We left very satisfied."

"All went super smooth. In and out for a short period when needed. Very friendly staff. Happy to recommend."

"I've been seeing significant deterioration in quality at a number of businesses lately. It may be related to the reports that businesses are having a hard time finding workers. This used to be a good business. Good reviews that previously were posted about the manager and employees are corrrect. The manager was excellent. Employees were excellent. All the positive comments were accurate. However, the manager was recently replaced. I don't know why, but it's terrible. The new manager seems to have brought at least some new employees. It has become an awful place. The new manager seems very inexperienced and lacking in training. She's disrespectful and argumentative. She has no interest in helping customers or providing good service. She's interested in arguing rather than helping. She seems  immature. The seemingly new employee(s) are also of poor quality. The new manager may have gotten rid of previous employees because I haven't seen them, and understaffing seems to be a problem now, as the office door is often locked during business hours with a sign up to call the manager if you need to get in. Very disappointing what has happened to this place. I don't know why the previous excellent managers and enployees suddenly disappeared. But at this point, if you're not a customer, consider yourself lucky and stay away"

"I met Ashley when I was stuck on the side of the road and she was so kind to help me get to safety. What a wonderful person, kind, compassionate and caring. Thank you Ashley a thousand times!!"

"Ashley Moreno the best. Makes this business run smooth check this place out because of her and great price"

"Awesome customer service!"

"Ashley at the Mountain Road location is Bristol was super patient, and I love her energy. First impressions are important and she was FANTASTIC!"

"Ashley was well organized, pleasant to talk to, and meticulous in helping me set up my storage plan. She even drew me a map of how to find my storage locker. Should be the manager of the store. Robert"

"Store manager:?Kapil Verma was great he was very dedicated prompt and attentive. He gave me a great understanding of everything...thanks so much for your service"

"I went into the office to let them know about water leaking from the roof. The manager, Kapil, was rude and didn't do anything to get the issue resolved. I also have a hard time getting someone to help me here because the office is never open."

"Easy and clean storage. Wonderful service"

"Store Manager Kapil Verma was very understanding and patient. I was very concerned about a late payment and he assisted me very professionally. I am very pleased with how he represented Life Storage."

"Kapil was excellent in closing my lease agreement! He was efficient, thorough and professional. He went above and beyond for me to set up my storage for corporate usage, and made the authorization process efforts directly toward my company to make the experience as simple as possible for me. I would recommend this business and even more Kapil as a manager to anyone requiring storage space!"

"Life Storage was able to provide me with a unit very last minute when I needed one and Kapil went above and beyond when I was closing the account to make sure I was only paying for the space when my things occupied it. Even though it was a difficult time and transition for me, I knew that my things were safe there. Would recommend."

"I am a very satisfied customer at this location.  SM Kapil Verma made it as easy as possible and wouldn't go anywhere else."

"Kapil was wonderful. He was very friendly and attentive. I would recommend his and LifeStorages services to friend who are looking into obtaining units."

"I have had a great experiance with your costumer service, store manager.Kapil Verma. Has great knowledge of this business. A great help also. Thank you for chosing Him. I hope he is here for a long time. He needs a raise. Sincerely, Mrs. Joy boudreau."

"Great service. Very professional. 20 stars. Anagement material"

"We had 2 storage units at Life Storage without incident for several months.  But a few weeks ago, we arrived to find a large pool of water coming out of the unit two doors down for us, and water running down the back wall of our storage unit.  Both the employee on site that day and the manager I talked to the next day said my only option was to change units, and that they would not provide any discount or any compensation whatsoever towards movers to move my entire house's worth of stuff in those units.  Both the employee and the manager told me that "life happens".  And that "the unit was dry when I gave it to you."  This is not an acceptable response for a place that is supposed to care about keeping your belongings safe from harm.  I do not recommend going with this storage unit unless you too want to hear that "life happens at Life storage!".  As a result I moved out early, and now have a jampacked garage because it's safer there than in Life Storage Bristol."

"We had 2 storage units at Life Storage without incident for several months. But a few weeks ago, we arrived to find a large pool of water coming out of the unit two doors down for us, and water running down the back wall of our storage unit. Both the employee on site that day and the manager I talked to the next day said my only option was to change units, and that they would not provide any discount or any compensation whatsoever towards movers to move my entire house's worth of stuff in those units. Both the employee and the manager told me that "life happens". And that "the unit was dry when I gave it to you." This is not an acceptable response for a place that is supposed to care about keeping your belongings safe from harm. I do not recommend going with this storage unit unless you too want to hear that "life happens at Life storage!". As a result I moved out early, and now have a jampacked garage because it's safer there than in Life Storage Bristol."

"The gentleman working there was very helpful ! We weren’t sure what size unit we would need so he showed us a couple different units and helped us make a decision! The whole process was just very easy ! Thanks for great customer service !"

"Awesome and quick. Very caring and covered everything I needed and was looking for"

"Francisco was very helpful, friendly, efficient and professional. I was in and out in no time at all!"

"Francisco at Life Storage was awesome. He was professional, courteous and very helpful. The process was easy and the location is very clean. Thank you Francisco for making a stressful situation quite easy!"

"Great storage location. Nice huge facility with easy loading whether it’s upper or lower units. Plenty of room for offloading, numerous docking doors and nice big wide doors. Very clean. Can be a little tricky trying to make a left turn out of the parking lot, busy four lane road."

"The first time I ever rented a storage unit. Francisco was very nice and personable. He showed me around and also suggested options in products. Not pushy at all and was very professional. The place is very clean and the one to one customer service was great. A couple of days later I had to rent another unit and was given the best deal over the phone with customer service. When I got to the store Bobby was extremely nice and funny, seemed very happy to help, he even made sure I saw the unit before my purchase and got the best price. I would definitely suggest this place to others. Keep up the awesome vibes!"

"Bait and switch. I'm disappointed I have to review so low because before they decided to randomly raise the monthly fee on me, this was a 5 star experience. But about 5 months into my contract, they sent an email saying that they were now allowed to raise any fees at any time, and a couple weeks after that raised the rent. Will be taking my business elsewhere."

"I used Life Storage in Bristol for about 9 months and it was perfect! Exactly what I needed. When I moved out Francisco, the manager, was SUPER helpful and very kind. I would definitely use this storage facility again!"

"Great place, fast, friendly clean and very efficient 5 Star customer service. Thank you Fransisco Morales! Your help means a lot!"

"Great service when over everything about contract. Wrll pleased"

"Fantastic experience. I worked directly with the location manager. She was very friendly and welcoming. The facility is spotless. Definitely would recommend to anyone needed a storage facility."

"I went today to downgrade my unit and was greeted by Liz. She was filling in for the day and I’d like to say what an amazing experience I had with her. She was so very professional, kind and informative about my options and she went above and beyond to assure me of my best options. Life Storage is so very lucky to have her represent your company. I am so grateful for her kindness and expertise. Truly a great job well done and I hope she gets recognized for her amazing customer service! ! Thank you Liz. Sincerely, Lisa A 👍👍👍"

"Liz was very helpful in getting my account serviced today, very pleased with the service."

"Chante was polite, informative and helpful. She showed me a unit that fit my needs and quickly explained everything I needed. I was ready to move in the same day with ease."

"Great service and friendly, helpful people. Thank you!"

"Friendly, easy setup"

"Quick great service"

"I worked with Francisco, he was very accommodating and worked with me on my locker arrangements. The place is clean friendly and definitely secure."

"Francisco was very helpful and polite. Would definitely recomend him and Life storage."

"Fast, friendly and inexpensive... perfect"

"Very easy to sign up and the manager was very pleasant."

"Francisco is #1. great service."

"Very quick and easy process, very nice staff as well."

"Super easy Experience. Awesome customer service..."

"Mr Morales did a good job helping my mother and I look for the right storage unit for us. Kind, helpful, understanding and listened to what we had to say."

"Francisco Morales was great. He walked me through everything. He was very hospitable and made sure I understood the way LifeStorage operates and was clear on what to expect. I'd definitely recommend LifeStirage to others. I felt very respected. Thank you!"

"Great customer service. Francisco was really helpful."

"Great service...super nice people ...Francisco went all they way out to show and explain everything"

"Fast and easy! Very professional!"

"Francisco was very patient and helpful with the initial signup and rental space administration. Customer service was great and easy to talk to."

"Quick and easy. Painless. Francisco the Manager was very helpful and friendly"

"Good customer service from Francisco Morales"

"Life Storage is a great resource for your storage needs! I run a HUD grant to make homes lead safe, and we recently had a need for storage for a client's project. Chante and her team were so easy to work with!! I had to do a third-party credit card authorization, which sometimes is a pain in the neck, but not with Life Storage. Chante got me the form right away, I sent it back and the client was able to store her belongings with no hassle. Chante was also super quick in responding when I had a question or needed documentation for my grant purposes. I would highly recommend Life Storage!"

"Life Storage is a great resource for your storage needs! I run a HUD grant to make homes lead safe, and we recently had a need for storage for a client's project. Chante and her team were so easy to work with!! I had to do a third-party credit card authorization, which sometimes is a pain in the neck, but not with Life Storage. Chante got me the form right away, I sent it back and the client was able to store her belongings with no hassle. Chante was also super quick in responding when I had a question or needed documentation for my grant purposes. I would highly recommend Life Storage!"

"We have TWO storage spaces here. It's clean, cost effective and across the street from Aldi's -- you can't ask for anything more. Chante Chambers went way out of her way to help us. Thanks, Chante and Life Storage!"

"Easy in and out, simple process, secure, clean facility!"

"Very nice and informative!"

"Great storage!! Super convenient and safe. Very helpful staff. Best place in town. Francisco Morales was a huge help."

"Francisco was awesome. He was fast and very knowledgeable. He made this experience and easy one. The facility is very clean and secure."

"Quick and helpful"

"Very nice facility and good location. Only downfall is management won't let you use the dumpster to dispose of items you don't want. We had some mattresses we didn't need and management made me take them with me. Should be able to leave items you don't want or need behind."

"Excellent management and very clean storage units"

"At first I was skeptical to get a unit here but to my surprise the Bristol location was very clean, the staff was amazing and the prices were cheaper than I expected. I believe the associate who help me was Chante, it not all the time you come across associate worth keeping. Keep up the great work!"

"Clean & convenient. Online payments with auto pay"

"ALL aspects of the initial rental procedure , were explained thoroughly and efficiently ."

"The good: my stuff did stay safe while it was stored at the facility--that is, no one broke into my unit. The bad: it's really not very clean. People would leave trash in the common areas of the facility and it wouldn't be cleaned up for days or even weeks. Some of the carts for moving items are partially broken and should be replaced. They are also very dirty and were never cleaned. Some of the doors to the facility don't work properly. I'm sure that they could be fixed, but that would cost money. All in all, it doesn't seem that the place is willing to do anything--like clean or fix doors--that would cost money."

"I had my things here for 1.5 years and twice my rate went up . Then I drive 45 minutes to come close out my account during their listed business hours and there is a sign on the door saying the will be back at 4pm and it is now 3:30pm. So now I have to wait because they don't staff this place apparently. Don't waste your money."

"Life Storage in Bristol is great facility to store your treasured items. Easy keypad access, very clean temperature controlled facility. The staff is always professional, friendly and knowledgeable. A special shout out to CHANTE who provides excellent customer service!!! She answers all my questions with a smile. Audrey"

"Life Storage in Bristol is great facility to store your treasured items. Easy keypad access,  very clean temperature controlled faciltt. The staff is always professional, friendly and knowledgeable. A special shout out to CHANTE who provides excellent customer service!!! She answers all my questions with a smile. Audrey"

"Amazing customer service and informative. would definitely recommend"

"Great service =M=M"

"Great staff and clean facility"

"They make everything simple!"

"Fantastic customer service!! Clean facility, would definitely recommend!"

"The manager, Chante, was very knowledgable and helpful to me. Excellent customer service. The facility is very well maintained."

"Met Phil and Chante when I came into get pricing and some merchandise. Both were very polite and professional. They have earned my business when the time is right for me to get a unit. The facility was very clean and secure also."

"Very fast process made my move very easy. Manager Phil is very polite and helpful"

"Very friendly and helpful staff. The place is kept very clean and easy access at just about any time of the day. Temperature controlled = "

"professional attentive staff! clean climate controlled storage!!"

"Very helpful"

"Friendly staff- always helpful- have been a repeat customer for several years."

"Very clean, courteous and informative staff. Have had no problems"

"The facility was always clean and comfortable. I would definitely recommend this to anyone."

"Great place and service"

"Very happy with my experience"

"My boyfriend has a unit at the facility. Went to pay the bill and was greeted promptly by one of the managers on duty Phil. He was very courteous and respectful. Very easy process. Always a clean and safe facility. We highly recommend this facility to all our friends"

"People are very friendly and professional."

"Went in prior in the month with my boyfriend. We were greeted by the manager Robin and her employee Phil. They answered all the questions we had and gave us a tour of the facility. The facility was very well little and exceptionally clean. Unfortunately the size we were looking for there prices were a bit of our budget so we went elsewhere. I just wanted to recommend this place to anyone looking for storage and who wants a clean and safe facility. Thank you Robin for showing us around and treating us like people not just a customer."

"This is my third time storing my belongings at Life Storage. The staff is helpful, the process is easy, and the units are well maintained. I would highly recommend them for your storage needs."

"Very clean facility and great staff"

"Robin and Phil are the best!"

"Very friendly and accommodating!"

"Robin helped me out today. I felt welcomed and appreciated already. The customer service rep help me out a lot and was friendly. I got a end of the month deal saving me $100 today. I also got 20% off items in the store. The place was really clean and the units a great size"

"The entire process was great."

"Some of the best customer service I have ever received anywhere. These people not only bend over backwards, but go above and beyond. Feel extremely comfortable storing my life with them!"

"I will not  use life storage again I paid for month of February I'm move out on February 9 they will not prorate what I didn't use."

"Phil and Robin are wonderful! They make it worth my money!!!"

"Clean well run business with a friendly helpful staff."

"Very clean facility, friendly staff have been here for 10 years the property and customer service always exceeds expectations."

"The Bristol facility is safe and very clean. The manager and employees provide great customer service. They are welcoming, friendly, and efficient. The facility has a customer friendly layout. It is easy to move your items into your unit, no stairs to deal with. The inside of units stay clean and aren't affected by extreme temperature and moisture issues that other storage places have. I recommend this facility to others."

"This is an immaculate storage facility. Robin has always been friendly, available and has thorough answers to all questions. I dont like surprises and billing has been as described. The design of the building is unique as every floor has a ground floor access. There are no bad units."

"Good clean facility"

"Robin and Phil at Life Storage in Bristol, CT were very helpful."

"Want to thank you for making a difficult time in my life a little easier."

"Happy Memorial to everyone"

"It was always a pleasure to walk into the office and converse with the person behind the desk. It was always a good start to my day. Thank you all."

"The service and the facility were outstanding. The price of storage units appeared to be a little expensive. Just a little pricey. Thank you for keeping our personal belongings safe and secure."

"Robin and Phil do an excellent job managing the Bristol Ct. location.Very pleased with the cleanliness of the facility.Will recommend this location to anyone who asks about storage in Bristol."

"it was exactly what I needed. the flexible hours and access was key fo4 me.staff is great and very helpful ALL THE TIME"

"This place is top notch! The staff is so kind and accommodating, the facility is clean and bright, I feel very safe to be there alone and I love my unit near the giant windows, it's so bright, it's the perfect size and the wide hallway makes moving large items much easier. "

"The price could be a little lower. Other than that all is great at my facility. The people are wonderful. The facility and grounds are always kept clean. They should be commended for their work. "

"Great company. I would use your service again."

"no comments"

"Expectations were exceeded. Process was seemless."

"exceptional manager, above and beyond to make our stay pleasant "

"Associate was VERY nice and explained everything. I felt comfortable with my purchase with you guys. People at other rentals seemed disinterested and didn't want to answer my questions. You also have good prices. Thanks!"

"On my last day of having my furniture in the storage unit, I had a king size mattress that I struggled to take out, cause it was just way to big for the carts provided and I was alone. The gentleman working there, in which I wish I took his name was so so very generous to go completely go out of his way and help me get the mattress out and into the truck. I ccouldnt have thanked him enough! The employees there are very kind and respectful, I'd recommend this place to anybody! My rating is five stars gaurenteed!"

"We needed a few extra days to move out; and the staff was happy to help us with prorating the unit"

"Wonderful staff and a secure clean building. Easy access. Have already recommended you to several people that are now renting from you as well. Keep up the great work!"

"Phil was courteous...very knowledgeable and very professional...excellent service."

"Thought rates were high"

"Friendly staff, helpful and informative. Not a negative thing to say"

"Robin and Phil go above and beyond in helping the customers and in the two years I have been here I have never had any issues and I have always been greeted right away and been giving the highest customer service and care out their."

"Very pleased"

"Employees were well-informed and provided me with the answers I needed. Very nice employees. The only thing I didn't like was the storage unit; it was dusty and had leaves in it. "

"It was a pleasure storing my things with Uncle Bob's [Life Storage]. Always felt they were safe and well protected. Thank you Mike and Robin!"

"Love Robyn and Mike. They go above and beyond "

"staff very helpful and friendly"

"Lightning is very good. But when in unit lights shut off on timer.you must come out of unit walk approximately 10 feet too turn lights back on. Otherwise fantastic. Thanks. "

"I have rented space for over 7yrs would be nice to get a loyalty discount. I have recommended Uncle Bob's [Life Storage] but your prices are not competitive."

"The building is clean. The employees are nice. I don't have a problem with any of that. I think that the rates are far too high. I don't have anywhere else to go, I can't find a better deal, otherwise I wouldn't be there because I am crippled financially every month."

"All is good"

"The facility was immaculate from the first time we walked in (we did not schedule a prior appointment)till we turned in our keys. Thank you for the excellent service."

"Excellent job every year I store my motorcycle, thank you for the service you provide!"

"Your communication (by email) was always lacking. The couple times I was late paying (because my customers, city and state governments, were late paying me) I was charged a late fee. Fair enough. When I was charged 2 in one month was when I found a way to store my items elsewhere."

"there could be a few more carts and every one should be told that while they are in there storage they should close the door as it is climate controled or unexpected guests will enter. one person even left the overhead door open and went home "

"Very safe environment. Personnel are great especially robin"

"It is the cleanest storage facility that I have ever been in"

"Nothing it is a great place to do business. Just going through some tough times right now and don't want my unit to go to auction. "

"Immaculate!!"

"Great spot, great staff"

"The unit space for the price is a bit much."

"The lady at the front desk was always great to work with. I forget her name but I think she was the manager because she was always there. She was always smiling and willing to help me in any way possible. Wonderful experience due to her efforts :)"

"A customer came in to pay her bill and cut the line. I was there with three other customers awaiting our turn. This woman was taken ahead of us all. I understand the staff was trying to be nice and not have a scene occur. I think the staff should have directed the woman to the back of the line. Besides that, staff apologized for the incident and took care of everyone! "

"If you value your belongings and want to keep them safe from the fluctuating temperatures of our New England weather then Uncle Bob's is the place for you. Courteous service, reasonable prices and best of all, protection. "

"Very nice customer service and clean & tidy storage space at an affordable price."

"I have used storage units in the past, and this was by far the nicest place I have rented at, as well as wonderful customer service. I was so impressed that I received a phone call from management shortly after I rented online to introduce herself."

"Excellent service…we are very happy with this business!"

"This is by far the BEST storage unit place around CT. It is safe, secure, clean, and the staff have always been so helpful and polite. I always leave with a smile when I encounter staff "

"Other facilities were not as clean and accessible; Uncle Bob's [Life Storage] personnel seemed to go out of there way to be helpful. "

"Thank you for your help"

"it all worked out quickly"

"It was an extremely emotional day and i was surprised that the associate had prechosen the most conveint spot for me to place my items. Even though this space turned out to be too small, she quickly suggested another location that wasn't too far away."

"This was my first time using a storage facility and i found it to be so clean.. The mgr. was so helpful and made me feel comfortable with makng my choice to use your facility. Would definitely use it again in the future and highly rcommend it to others"

"It was easier than I expected and cleaner...excellent experience"

"You guys have great prices, secure storage, climate controlled, and you're close to my house!"

"You were not flexible in your terms"

"Just a really nice place to store your things when you need to. Also having the large carts available was a very important factor. Overall, just great. Thanks!!"

"Very Neat And Clean."

"Why the manger was very helpful and allowed me to see as many units until I found the right one."

"Instead of sharing a box truck between storage's that are in different states, please get trucks that are readily available to customers at each facility."

"Very easy access to all levels of the facility, but when my deal was up, it was far too expensive for me to keep my belongings there. Very friendly and helpful staff and great location."

"We were treated very nice and we fit everything in the storage unit."

"It's exactly what I was looking for. "

"We stopped by one weekend & were shown a unit that fit our size needs. When we actually stopped by to rent a unit, we were taken directly to that unit. We were showed how to enter using our code. Very helpful."

"was only 3 days into the month moving out and had to pay for full month yuck "

"I did have trouble when you changed brands. In the few weeks before you changed, I had changed units because of a water leak (which your staff handled very well) and at that time I changed my address with your business. But after you changed brands, most of your notifications went to my old address. "

"everything is perfect but the price is to high compere to other storage place. and on the top side they wrote $29 for the smaller space, and a month free they don't have that. After the high price, all is great."

"very easy to access hand trucks are very useful"

"Candace is awesome! I would definitely recommend this facility to friends and family - and actually have had someone rent it on my recommendation as well as others who said they would in the future."

"I would like to see more push carts available. "

"I enjoyed talking with the new associates much better than the old place"

"Dear Uncle Bob...I have rented storage units at this location for over seven (7) years. I have also recommended several of your current tenants. BOTH Robin and Candice are two of your BEST assets. They are very professional. Last year, I did a promotional video for US Storage with Candice. I do have storage units at other locations, but your Bristol, CT location is where I prefer to store the majority of my things. Gordon"

"It would be nice to have more lighting in the units. Something that comes on when the door is lifted and goes off when it is lowered or triggered by motion, whichever is more cost effective. The hallway lights are not enough."