Customer Reviews - Life Storage #707, Aurora
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We at Life Storage want to maintain the best storage facilities in Aurora, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Aurora (#707)
4.80 out of 5
based on 49 of our most recent Reviews
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- Elizabeth from Denver, CO
4.0 out of 5
"Service provided is exactly what I expected when renting a storage space. Nothing especially outstanding and no problems to date."
April 30, 2018
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5.0 out of 5
"Don't know if it is the Denver area but prices are much higher than in my area. Also don't know when I'll use that strange lock again, as opposed to a padlock."
April 23, 2018
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4.8 out of 5
"The unit was a 5x10, I was surprised at the height of the ceilings, really tall which is good for stacking. everything fit nicely as estimated over the phone. the price is really good compared to other facilities, the lock was only $17 (most places wanted $25 to 30) and the insurance was less expensive. Plus they have a truck to borrow -even for when you move out. I like the location and the amount of security. There are literally cameras everywhere which gives me piece of mind."
April 19, 2018
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5.0 out of 5
"I was in need of a moving truck and you supplied onr for me for no charge. Thank you!"
August 26, 2017
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- Michael from Colorado Springs, CO
5.0 out of 5
" Thanks to Sheana (manager) and Larry (assistant manager) assisting us to our needs while we where there .We are here now in Florida"
June 23, 2017
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5.0 out of 5
"Cheyanna was so helpful and friendly. If we needed storage in the future, we'd come back to you in a heartbeat"
May 23, 2017
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5.0 out of 5
"Exceptionally accommodating! Excellent customer service!"
May 23, 2017
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- Gabrielle from Lakewood, CO
5.0 out of 5
"I already have a new unit in another Life Storage in a different area of town. I am very impressed with the quality of your business. "
March 23, 2017
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5.0 out of 5
"your employee worked with me to reserve a space. My mother had just died and he helped me through the process of determining the size and type of storage space I would need. Lowry was patient and compassionate. "
March 18, 2017
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5.0 out of 5
"I was extremely pleased with the representative, Cheyanne. She very knowledgeable and professional. I would highly recommend this location. "
December 26, 2016
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5.0 out of 5
"Lawry was absolutely superb in answering and helping us. We will soon be renting 3 units from you for our business and it is because of Lawry. "
October 31, 2016
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5.0 out of 5
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Cheyenna was just super friendly and super nice. The whole process to rent the unit was done quickly and efficiently. Everything explained well. The storage facility emmaculate."
June 25, 2016
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- Ronald from Culver City, CA
5.0 out of 5
"lory and the staff there are the best and i have recommended the aurora co location to friends and associates since 2010 when i rented my space and continue there. they are like family to me very decent upstanding people."
June 05, 2016
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- Stephanie from Aurora, CO
5.0 out of 5
"The Manager there is great...always helpful, cheerful and friendly!"
April 23, 2016
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4.7 out of 5
"I am embarrassed that I have been storing stuff for so long but I am never made to feel bad. Your main man Lawrey is always very polite and helpful and is a real asset to your company."
April 20, 2016
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5.0 out of 5
"This is the second time I have used an Uncle Bob's [Life Storage] storage. Both times exceeded my expectations, and out due the competition. Love doing business with this company. Great employees, great facilities, and great value! "
March 17, 2016
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1.9 out of 5
"Your increases in price on my unit over the last few years are unsatisfactory and as soon as I am back in town long enough I will be closing my account with Uncle Bobs [Life Storage]storage."
March 05, 2016
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5.0 out of 5
"The whole process was simple and straightforward, and Cheyenna was extremely knowledgeable and helpful. This was the easiest part of my move! "
February 28, 2016
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5.0 out of 5
"Thank you so much for keeping my storage safe, and being a great company."
January 30, 2016
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4.8 out of 5
"i would like to thank you guys so much for being so great and always helping i got to say that you guys are the best and if i ever need a storage i will definitely go back.and thank you for always helping me never had an issue and my space was always in a good condition. thank you"
January 25, 2016
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- Pamela J from Centennial, CO
4.8 out of 5
"The property is very well maintained.
I am concerned that the rents keep going up $10-12 every year for the past few years."
December 02, 2015
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5.0 out of 5
"Clean, Safe and Secure. We appreciate that.
As a non-profit organization, we appreciate that Uncle Bob's [Life Storage] tries to minimize our rates while still being cost-effective for them!"
August 28, 2015
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5.0 out of 5
"I was always treated with respect there was some there always go help in any way possible.
Thank you."
August 23, 2015
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5.0 out of 5
"The uncle bobs at Mississippi and peoria in Aurora is a very nice place. I am extremely happy with the property and the staff is always amazing when I go in. I would like to thank the girl I always meet with when i go there. I don't know her name but she is the best in ever worked with"
June 26, 2015
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5.0 out of 5
"Friendly, knowledgeable, genuinely interested in providing service & assistance. This was so different than my experience with other storage companies."
June 26, 2015
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5.0 out of 5
"It was a good experience, and I was treated with a friendly smile."
April 28, 2015
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4.4 out of 5
"Thank You
Older gentleman at storage location was quick to repair light in my storage unit. Angela is always very helpful and friendly
I am thankful that the storage has late access. I am up late most nights cleaning and need to place items in storage after regular office hours. "
April 06, 2015
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- Christine from Oakland, CA
4.9 out of 5
"Very friendly..I feel good about having my belongings there & returning to sort them out in this safe & quiet place."
March 31, 2015
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4.5 out of 5
"I appreciate the service I receive from Angela and Lori. "
March 27, 2015
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5.0 out of 5
"You guys have been so amazing to me all these years! Thank you! "
February 25, 2015
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5.0 out of 5
"I felt at home whenever I visited the office. Thank you, Angela."
February 23, 2015
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5.0 out of 5
"They helped me and worked with me when some storages wont do that."
January 26, 2015
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4.5 out of 5
"Overall good experience, need a bell in lobby or something though. Waited a while in the lobby before someone came. Great customer service when they showed up."
December 04, 2014
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5.0 out of 5
"angela is awesome....very friendly...returns phone calls in atimely manner... an asset to your company."
September 30, 2014
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- E Hunter from Denver , CO
5.0 out of 5
"I would like to see you build a new facility on the south side of Denver metro, ideally in Centennial, not far from I-25."
September 03, 2014
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5.0 out of 5
"I was so pleased at how Lawrey was willing to work with my moving schedule to help make my storage needs meet those dates! Thank you, again!"
August 23, 2014
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4.4 out of 5
"Everything's GRAVY at the aurora Colorado location, just maybe ten or twenty bucks over priced "
July 09, 2014
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- Danielle from Centennial, CO
5.0 out of 5
"Lawry and Angela have been wonderful from the moment I made my reservation. I have already been recommending this facility."
July 01, 2014
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4.3 out of 5
"Office was crowded. A lot of people were wanting the attention of a single associate. The free truck rental was a bit ridiculous as the truck had no ramp which made moving all the more difficult for a disabled veteran. Patrons cannot park close to the exit doors (posted...No parking)which makes it more difficult for someone who has a storage unit right by the exit."
June 27, 2014
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4.8 out of 5
"The storage area and office were always clean and the lighting was adequate. I was happy with my overall experience at Uncle Bob's [Life Storage] self storage and would/will recommend it to others. Thank you for a good experience."
June 23, 2014
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5.0 out of 5
"I am so happy with everything. The people are the best fast to respond and answer my questions. I have rented a lot of storage units in the last 18 years being military and this is hands down the best. I love the fact that we can move in at an time day or night! That is the BEST part! I am very happy with Uncle Bob's [Life Storage] "
May 29, 2014
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5.0 out of 5
"Mr. Lawry was AWESOME. Very professional and very friendly. He and chatted and laughed and he explained all my needs to my satisfaction. Thank you Mr. Larry for being so friendly and patient with my needs!"
May 29, 2014
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- Mark from Overland Park, KS
5.0 out of 5
"This is one of the cleanest storage centers I've ever rented at. Plus the staff was exceptionally polite, thorough and professional. It's pretty clear this is a well-managed establishment, where the employees must feel respected in order to do so well. "
April 13, 2014
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- Jennifer from Orlando, FL
4.8 out of 5
"Outstanding service I am extremely happy with your company They are there no matter what the I am with you from about 2009 I would be happy if my payment could drop for less would be happy the staff that i deel with Angelia And Larry are an asset to your company Thank you tl"
March 18, 2014
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5.0 out of 5
"I really like how nice everyone is at Uncle Bobs [Life Storage]they always seem to remember me. Always very nice and answer any questions I have or help in anyway."
February 04, 2014
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4.6 out of 5
"Larry was very great to talk to and very helpful. I would come back if I needed to!"
January 24, 2014
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4.9 out of 5
"Both Associates are very nice and helpful and go out of their way to help."
December 19, 2013
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5.0 out of 5
"The folks working here were some of the finest people I have met. They were professional, courteous, and yet knew how to laugh and smile with the customer. It would be very hard to find a finer bunch of people working for you as this group was. It was a pleasure to have known these folks."
November 23, 2013
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4.2 out of 5
"I was very pleased with the staff, the manager was always very helpful!
I wasn't very happy about the increases in the rates however, two in the two years that I had my unit, with the last increase being a very high one, which is why I needed to vacate."
October 23, 2013
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