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4602 E Thunderbird RdPhoenix, AZ 850324 Miles Away
Customer Reviews - Life Storage #8400, Scottsdale
We at Life Storage want to maintain the best storage facilities in Scottsdale, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Sigh* …where do I start! 😂 I am not good at leaving reviews but this place deserves it because of the fact that it’s located in Snottsdale 🙄 (Scottsdale) I am impressed of this place being such a gem …this facility is like heaven storage place
This storage place was the best fit for me..As I am someone who has a very high level of uncontrollable OCD…The best thing I can say about this place is how clean and professional it is. I transferred from Bug Cemetery ghost haunted Cube Smart storage In Tempe 🙄 to this place and I’ve only rented here less than a year and I visited my storage space almost every other day. I have never seen not ONE bug or pest anywhere at this entire facility Not EVEN ONE ..and that’s something I always looked out for because I hate bugs ….ALL the toilet rooms were always CLEAN…The main office CLEAN…The hallways CLEAN…the lift (elevator) CLEAN….and the entire facility always had a refreshing scent ..my storage was on the second floor I never smelled any distinctive scents from other neighboring storages. At this place sure it’s a bit pricey but it’s WORTH IT!!!….and I love convenience the fact that it has a drive thru garage you can park your vehicle in to stay out the heat and for easy access to move your things in and out is my favorite feature of this facility …I never had a moment where I couldnt find a push cart to transfer my things to my storage all the push carts were always lined up right by the garage gate along side the walls at least 5 carts on each side …The facility never had any malfunctions of any sort. This facility has the best security system. Cameras are literally EVERYWHERE!
For me, What makes the best storage space is not only how clean it is but most of all the professional behaviors of the workers.
The manager I think her name is Val (im not good with names) as well as her colleagues were highly professional. Personable, patient, attentive, informative, communicative, …when I come to visit my storage place they always greet me with not even a “hello” but with a “hey how are you doing today Kenya” …and I loved that! …I have never experienced any unnecessary attitudes from anyone.
Val is the sweetest , she always has a smile on her face. When I come to visit I’d always hope to see her ..her smile makes my day and her aura is pleasant and she is so soft spoken. Sometimes when I leave and I don’t see her in the office at the moment id say to myself “oh noo I wanted to say bye” so I’d wait a bit just to say bye to her she has such a welcoming spirit.
I wish I can give more than a 5star review this place deserve 💯 stars and I would most definitely recommend this place to anyone indeed"
"VAl and Paul were very knowledgeable about the whole business. Very kind people. Would be a pleasure to use the storage facility again. Place kept very clean and neat. More places should be like Life Storage."
"Great experience today with Valentia. She was very helpful finding me a storage unit and gave me a tour of the facility so I knew where to find my unit. Walked me thought the process and made everything easy."
"Easy in and easy out! Had a 5x5 unit here for one month and it was exactly what I needed! Val was especially kind and helpful! Secure and there was almost always a space open to park inside.
(Sometimes unusual music would play in the basement and volume fluctuates greatly which startled me thinking it was coming from a unit, but I checked in with the office and it’s just normal!)"
"Very pleasant experience. Norissa and the rest of the team are very helpful and willing to get you the best deal possible. We had to change units multiple times and this location was beyond accommodating."
"Very simple and pleasant experience! Seth was super helpful at setting up and “moving in” to the unit. Even helped me figure out why my original access code wasn’t working. (Turned out I was at the wrong location.) Once we figured it out, we checked availability and set up a unit in no time."
"Have had a great experience here so far. The booking process was extremely easy and seamless. Seth was super helpful in switching my unit to a closer one, once I saw that my original one was further than I anticipated. He was also extremely nice upon moving in and gave myself and my movers all ice cold water. It’s safe and has cameras everywhere. Would definitely recommend this place."
"Val and Seth are the nicest people you will ever encounter. We needed storage units to store our office contents. Due to the unfortunate closing of our business they were there to offer great help.
We appreciate your efficiency, cleanliness of storage unit bathrooms, hallways etc all the while we were renting a unit .
We left our unit today for the next client.
Thank you so much !!"
"Val at the Life Storage on Paradise Lane was so kind, helpful, and professional. She helped us find the best unit for us. She made sure we were comfortable with how everything operated at the facility. She even gave me bandages for a cut I got while moving our stuff. Having great staff at a truly best in class facility is such a blessing! I strongly recommend this conveniently located Life Storage."
"I like this Life Storage facility, it’s clean and maintained. The staff always greets with a wave and a smile, Seth has been very helpful and always greets me when I come to my storage unit. Thank you guys!"
"Seth was great to work with and provided excellent service during the rental process! We needed a clean and safe storage unit for some furniture and were more than happy with the Life Storage facility."
"Look no further!!! if your personal items mean anything to you. This place has the best security, you feel safe and welcomed. You’ll able to get intouch with customer service 24 hours with any emergencies or concerns. They are friendly and courteous and very informative. Their customer service is above satisfactory from in person at the facility to talking to a rep over the phone. I give this storage facility an “11” from 10 out of 10. I am a very happy customer. They have definitely made a difference on how I view storage facilities. Thank you 🙏"
"When I moved out and took my lock, they called me the next day to ask if I wanted to cancel my lease; this was great customer service and eliminated an action item from my todo list during a very busy move. Great company"
"Seth was great when I signed up and Val the store manager is great to work with, great attitude and very helpful as well. It's a great location, always clean and easy to use after hours or office is closed.
Thanks again for fantastic customer service!"
"A new level of awesome has been set by this location!! Super clean, easy to access, and great location and hours. Even able to pull in a box truck and load/unload in the cool AC, gotta love that! Val and Seth are incredibly friendly and helpful and most importantly-always available! I have never seen a storage unit as nice and professional as this one, easily my favourite to work with!"
"The cleanliness, security and ease of using this facility is second to none. Plus, Seth and Val are extremely professional and very friendly managers at the facility. They explain everything in “common” speak and within 15 minutes of a tour and going through the process, we had our storage place. There are a ton of self-storage facilities in Scottsdale, and the entire Valley, but I can’t recommend this facility strong enough. You can’t go wrong!"
"Really great facility, so clean and bright. This is our second storage unit here. Val is amazing!! She is super helpful and kind. We couldn't decide on the size of the unit, going back and forth, and she was just so nice and patient with us. Thank you Val :)"
"This place was so amazing. I am a big fan of excellent design and functionality and this place blew me away with how easy it was to use their carts, elevators and perfectly flat floors! The carts were designed to fit 2 deep in the elevators and it was super easy to move even our bulkiest large pieces. They were super thoughtful on every detail including customer service like ice water and reminder cards for our lock code. It really was great. Excellent lighting and clean air and no bugs and stuff too. Definitely store your stuff here for sure."
"Valentia (Val) & Seth are the two most nicest, patient & professional people I know! The facility there is beautiful, clean & accommodating! My husband & I highly recommend this Life Storage in Scottsdale on Paradise Lane😊"
"I have move 12 times in 20 years and have used several storage facilities during this process. This is BY FAR the best. Super clean, friendly and knowledgeable staff make for a pleasant experience! Climate control and even the use of a box truck on availability…. I can’t stress enough about how great this facility is!"
"I am very pleased with Val and the service I received at Life Storage. During the account set up process and the move in period; the business was flawless! The units are clean and brightly lit. There are also security measures in place. I would recommend Life Storage for all your storage needs."
"Yesterday I rented a second storage unit through Val. It could not have been more simple. I am elated to rent from LifeStorage at their brand new facility on East Paradise Lane. The facility is very well located in a lively part of town. i love that my belongings are located in such a pristine storage unit, with ample security, temperature control, and ease of use. I will not hesitate to rent again from LifeStorage."
"I used the Life Storage on Paradise Ln. in Scottsdale. The employees were extremely helpful and did everything they could to make things run smoothly. It was a pleasure doing business with them! I highly recommend Life Storage for your storage needs."
"I was so disappointed that the space on north Scottsdale store where I had a rental was 100% full. The sweet and helpful man who assisted me went out of his way to call all the other stores Until he was able to secure me a spot on the Paradise Lane store. I was helped and able to secure two units online. Everyone could not have been more helpful to me and made this difficult task possible."
"Beautiful new facility! ALWAYS immaculately clean! Easily accessible unit with carts available for moving possessions from vehicle to unit. Staff, especially Valentia, were very friendly and helpful. Answered my questions re: size of available units, prices, etc. We moved the last of our possessions out this past w/e and all in all, a VERY POSITIVE EXPERIENCE with this particular location!! Would give it a 10 star rating if I could!"
"Stopped in to check out the facility for storage needed relatively soon. Plenty of availability and size variations. Courteous and knowledgeable staff who left no questions unanswered. Premises are organized and impeccably clean. Signed on the spot!!!"
"Dominique has been very helpful this past week. I have came in several times to try to figure out what size and budget to make for myself. I recommend this business to anyone trying to find a safe and secured location for your belongings."
"I recently rented a storage space at Life Storage on Paradise Lane. Val and Seth were so helpful and kind. This storage unit is new, clean and easy to access any unit within. They have carts that are durable and the facility is immaculate.
This is a very difficult time in my life and Val and Seth were so compassionate. I’ve only met them twice and I feel like they are family."
"Pros: They accept my UPS & FedEX packages and put them in my locker! Great storage for my extra inventory for my online selling.
I frequent my unit 5 plus times a week and Val & Staff know me on a first name basis which makes me feel welcomed!
Bathrooms are always clean and so is the property. I see the staff cleaning often. You can tell they care.
I feel safe going to my unit and tbh it kind of feels like a luxury storage unit with the big garage doors that you drive in!
Free WiFi that works
Cons: The garage doors were down for a couple days, sometimes maintenance doing repairs but thats normal stuff for a new building. Was fixed pretty quick.
No small trash cans for drink cups, miscellaneous car trash in the loading area. Understable. (People moving in and out would most likely abuse it)
Once or twice my deliveries got missed when staff is on lunch or break. (this might be on me for not giving FedEX and UPS clear cut hours for deliveries)
No 24/7 access
Overall management has been accommodating and always found a solution to my problems. Therefore 5 stars!"
"Joseph was very friendly, knowledgeable and thorough explaining the various differences in storage units and finding the perfect size with the proper dimensions for my situation. He took me on a tour of the facility and showed me how easy access and egress were in addition to having access as late as 10 PM. It should be noted that this facility on Paradise Lane in Scottsdale, AZ has just opened a few months ago, so everything is perfect if you’re looking for a great storage facility and most of the units are air-conditioned. This facility was immaculate and safe including multiple cameras for security.
A few days later I had the pleasure of meeting Val, the facility manager. She is a delightful lady and added to the professionalism that I observed from the beginning. Not only did she explain the operation of the facility, but she made sure I had plenty of bottled water during two hours of unloading and storing.
If you need a storage facility then you need not go any further in this facility."
"Life Storage was wonderful to deal with! We rented a storage locker & they walked us through everything. Very friendly & professional & we have a safe, secure place to keep our things. Thanks for a great experience!"
"Very professional business. Val is very friendly and very professional. She gave me a tour to the storage size I would be renting, it is a new facility very clean and sterile. I am leaving my storage facility to come over here. It is closer to my home and very well maintained. I highly recommend this facility ☺️"
"Val was such a pleasure. She made the process smooth and pleasant. She answered all questions, and even presented backup options should we need more space. Very happy with our pricing, unit, and overall experience!!"
"Where do I start.. Val was exceptional! She got me the right fit for the right price! She took her time explaining all the important details of renting with Life Storage. Thank you Val! I will definitely recommend my family and friends to Life Storage!"
"I have rented at storage facilities before and can say Life Storage has the nicest people and the cleanest. Val was great she made sure I was settled in and explained everything perfect. Loved my experience"
"This is my favorite place to store my stuff. I love the contactless service when signing up to rent and move in. The music played through the speakers is great because I find myself dancing and singing to the oldies while sorting. It's super clean, easy access and carts are always available. The elevator was convenient and a great size for larger furniture. When I went into the office, everyone was nice and helpful. The bathroom is always clean."
"Life Storage (Scottsdale location - close to Kierland) is perfect for our needs. Facility is brand new, clean, spacious, well lit and secure. Val is doing an incredible job managing this location and is always helpful, friendly, pleasant and responsive. While there are many Life Storage locations to choose from around North Scottsdale, this particular location (for us) is the best. Don’t forget to download their App which makes accessing the facility (ie opening the large doors) easy from the convenience of your car/SUV/etc. The App allows you to open the door and you just back right into the facility.
Enjoy and Val - keep up the great work !"
"If I could give more than 5 stars I would.
Val was so helpful... she got us settled in (with the first month free) into a brand new, pristine facility. She even helped out with getting us a complimentary truck to help with the move.
Moving is thirsty work and Val even brought us water in an effort to make the process as comfortable as possible."
"Very impressive facility with pleasant, professional & accommodating service from Val. She was extremely helpful in so many ways including offering & bringing me a water bottle each time I was in setting up & organizing my new unit.
I would highly recommend using this Life Storage which provides exceptional service on a daily basis!"
"We required storage for my parents items before the in-law suite is built out, and not only are they Uber helpful at this location, it is pristine clean and the spaces perfect for keeping belongings safe and sound!"
"Valentía was amazing!!!! She provided plenty of water for us. Very nice, and very helpful. Storage facility is beautiful, state of the art building. Very secured and easy access to get there. We went in with a Semi Trailer and it worked perfectly. We offloaded everything fast and easy. Elevators are great, and they provided us with lots of moving carts. We highly recommend this place to anyone. Thank you Valentía for your assistance. We will be back soon for more storage space."
"I have rented storage facility in the past. I gave them a 5 star for great customer service!!!!! Terry was just great! He took the time to explain how everything works and showed me several options for my storage. He couldn't have been more helpful. The facilities are really nice. Its a new location for Life Storage. Its really clean and has climate controlled building."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #8400, we offer great property security systems and clean, affordable storage units to rent for the residents of North Scottsdale, Windsong, Kierland, Grayhawk, and other neighborhoods in Scottsdale, AZ. Call us with questions, reserve online, or click here to compare other storage units in Phoenix.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 5:00 am - 10:00 pm
Tuesday: 5:00 am - 10:00 pm
Wednesday: 5:00 am - 10:00 pm
Thursday: 5:00 am - 10:00 pm
Friday: 5:00 am - 10:00 pm
Saturday: 5:00 am - 10:00 pm
Sunday: 5:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental