Customer Reviews - Life Storage #7111, Phoenix
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We at Life Storage want to maintain the best storage facilities in Phoenix, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Phoenix (#7111)
4.80 out of 5
based on 41 of our most recent Reviews
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4.6 out of 5
"From my first visit when I moved stuff in to my unit to anytime I had an issue I was helped with professionalism and courtesy. I had problems signing up for auto payment and was assisted immediately. Everyone I have come in contact with at this location has been great!"
March 26, 2019
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5.0 out of 5
"We love Life Storage Camelback Arizona! It is clean, single level, easy access and the staff is just wonderful, caring, patient and very accommodating."
May 01, 2018
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- Nagaraju from Surprise, AZ
5.0 out of 5
"Storage facility is very well maintained. It’s crystal clean and easy to access and use at convenience. The AC is great so makes me happy. I have the storage for past 7 years and recently it’s painted elegantly and excellent maintenance by the recent staff there. "
April 02, 2018
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4.6 out of 5
"Thank you for allowing your customers for those that find themselves in hard times, most storage facilities don't give that opportunity"
March 25, 2018
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5.0 out of 5
"I feel very secure leaving my belongings here. The place is always clean.I feel like I can talk to the personal with ease."
January 20, 2018
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4.7 out of 5
"I liked the name Uncle Bob's better, but it's really unimportant."
November 30, 2017
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5.0 out of 5
"Great experience! Used the storage for my son's college things during the summer. Will be here every year and will recommend to every parent!"
September 23, 2017
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5.0 out of 5
"Everyone is very nice, helpful and informative.
Honestly I hate my stuff being in storage, your prices are high, but I wouldn't want my stuff in any other storage facility then yours. Thank you."
March 18, 2017
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5.0 out of 5
"uncle bobs is the greatest place to store any and everything !"
November 29, 2016
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5.0 out of 5
"I've had my Storage Space for a little over 6months and I couldn't be happier with the decision I've made going to Uncle Bob's Self Storage. Dug in the office is very attentive, understanding of my needs, helpful and informative. I will definitely be recommending Uncle Bob's Self Storage to Family and Friends. Thank You all at Uncle Bob's and Happy Holidays from My Family to yours."
November 28, 2016
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4.6 out of 5
"It has been a great experience. I really appreciate the use of the rental truck. Nice touch."
May 24, 2016
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4.8 out of 5
"This location is the best. Great customer service and really organized. Always treated with respect by personnel in Uncle Bobs [Life Storage]."
April 24, 2016
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5.0 out of 5
"Doug was fabulous and helped me get thru my first storage rental with ease and I feel reassured my property is safe at your facility."
March 02, 2016
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5.0 out of 5
"Great friendly staff and all in all one of my best experiences with any stage company."
February 25, 2016
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5.0 out of 5
"Doug is a fabulous associate of Uncle Bob's Storage and it is always a pleasure to speak with. Doug always answers our questions with a smile, is delightful, informative, and courteous. "
February 25, 2016
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5.0 out of 5
"I was really happy with the storage property, the unit that I was given, and the overall ease of renting the unit. I started my process with a phone call, and the follow through process was easy and prompt. I am very pleased with Uncle Bob's Self Storage."
January 29, 2016
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5.0 out of 5
"When I called the first time I got an awesome deal, when I walked in everything was handled fast an paid with free moving van rental, and when I left they we're very understanding. Thank you again Uncle Bob's for your great customer service."
January 23, 2016
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5.0 out of 5
"This is Arizona. Most heavy work is done after the sun goes down and before it comes up due to the heat during the day. Can there be an exception to the 7pm "closure" of the unit on move-in day? I took advantage of using your truck and it had to sit all night full cause it took me all day to get the truck, then get it loaded. I needed to be able to offload that first load and load it again before morning. I had 4 truck loads of big stuff split between storage and the room where I was staying. Then I had 3 car loads of small stuff because I HAD to return the truck before I was finished."
November 17, 2015
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4.1 out of 5
"The associate was not customer service oriented and seemed less than happy to greet and help me. The gentleman was not the store manager but an storage rep. "
October 28, 2015
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5.0 out of 5
"Doug was Thee Best, offering me water during my unload and he couldn't have been any better of a welcoming Host. ...I'm Totally Satisfied!!!"
October 05, 2015
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5.0 out of 5
"Doug is awesome he knows his job well! Doug went above and beyond a very exceptional employee. I am so happy I chose this location for my storage needs. I would highly recommend Uncle Bob's and Doug is the reason. His skills as manager are impeccable,I should know I have been an on-site manager. "
September 25, 2015
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4.9 out of 5
"The manager of the property was nice and cordial and tried to upsell me on some moving supplies. The property was very nice and clean. I am very happy with the services."
August 27, 2015
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5.0 out of 5
"Doug was great. Super easy to work with, very attentive and provided great service."
July 23, 2015
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5.0 out of 5
"I haven't been able to have my stuff in a storage that i have felt safe. My things were stolen previous at a different storage place, since i have had my stuff here the sense of security has been restored and i love the price."
July 05, 2015
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- Jennifer from Scottsdale, AZ
4.0 out of 5
"Gate hours are far too early in my opinion. My last storage place allowed gate access til 10pm everyday. I personally feel 7pm is too early."
April 28, 2015
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5.0 out of 5
"What a great group of guys, thank you for the great experence "
March 25, 2015
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5.0 out of 5
"Uncle Bob's [Life Storage] makes everything easy! Really helpful during a stressful transition. Thank you!"
January 29, 2015
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3.9 out of 5
"The price was too high. I was not happy at all with the price at all but did not have to time to shop around until I was already there. "
January 23, 2015
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4.8 out of 5
"I like the fact that on my location on Camelback someone lives there and there is a lot of cameras which was a decisive factor in me choosing Uncle Bobs Storage. "
August 26, 2014
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4.0 out of 5
"I would like to see longer weekend hours. I work during the week and can only access my storage on the weekends. At one time the hours were till 7 pm on the weekends. Can you return to those hours. Thank you."
August 03, 2014
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4.8 out of 5
"The manager at the location i went to on 35th and Camelback was extremely nice. He was extra nice and seemed very happy with his job. He answered all of our questions before we could even ask. "
July 25, 2014
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4.1 out of 5
"Nighttime access to storage unit would be nice. Too hot during the day to be moving stuff. "
June 26, 2014
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4.8 out of 5
"Very neat and clean facility, very impressive. This facility had different hours of availability which were explained. I was not aware of the early hours of access that were different from the office hours. Overall extremely satisfied with this location. Will highly recommend it."
June 18, 2014
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5.0 out of 5
"The premisis is well maintained very well secured and clean. I feel confidant that this was the right choice in storage for me and my things."
May 29, 2014
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5.0 out of 5
"I felt that my belongings were safe and accessible. Any time that I've got things to store, I will not hesitate to go back to Uncle Bob's Storage. Thank you for your great service, professionalism, and positive attitude."
May 28, 2014
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- Christipher from Rialto, CA
5.0 out of 5
"All my questions and need were met and we were able to move into the storage promptly."
May 19, 2014
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5.0 out of 5
"my expectations were exceeded because i initially found the space on the internet yet it would be two weeks before we were ready to move to uncle bob's and i was delighted to find that the office had no problem in holding the space for me, and giving it to me at the internet price. the office also set us up with a rental truck to make our move and we had to change our plans twice which was no problem when we got in touch with the location that had the rental truck. everyone was so helpful and understanding, i was really impressed with their attitude and desire to make us feel right at home. thanks so much Uncle Bobs [Life Storage]!"
April 23, 2014
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- Mischelle from Glendale, AZ
4.6 out of 5
"I really wanted an indoor spot and had been told that one would be available for me on moving day but when I got there there wasn't one. Unfortunately I am going to be out of state for next 4 years and am dreading the condition of my belongings when I return"
March 25, 2014
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4.6 out of 5
"no, so far its been a pleasent experience. thank you!"
December 13, 2013
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5.0 out of 5
"Its been great storing here. We have no complaints."
December 02, 2013
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- Kimberly from Phoenix, AZ
5.0 out of 5
"I have been renting with uncle bobs off and on for many years. I will g no where else and have recommended them to many people for storage needs."
July 28, 2013
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