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115 S. Arrowhead Dr.Montgomery, AL 361177.2 Miles Away
Customer Reviews - Life Storage #325, Montgomery
We at Life Storage want to maintain the best storage facilities in Montgomery, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Mr. Paris was very informing and welcoming! I had so many question and he was extremely patient with me! I will definitely refer anyone to him and this location. I can tell he works hard and cares about his customer, his facility, and his job overall!"
"I had a good experience here. I was not sure what I needed or how to begin with getting a storage but the manager Stephanie was very patient and helpful. I would recommend going to see her if you need to use storage."
"I rented a unit from E South Blvd and was asstiant by Stephanie Lee (the store manager) is she was very great! Patient and very detailed when it came down to getting my reservation started. And I came in with my son and was all over the place trying to get him settled but she understood and was great with him too! Thank you again Stephanie!!!"
"Miss Stephanie was so nice ! I was having trouble understanding and she was so patient with me showing me how to get everything done. The storage room was very large and spacious exactly what I needed !"
"I called in about pricing and the representative(Ashontise White) gave me great customer service experience, she was very informative and knowledgeable about every question I asked and made sure I understood all the details bout the pricing and different sizes."
"I just got me a storage today when I walked the facility was nice and secure and it was super clean. The manager Stephanie was super friendly she walked me to my unit and made sure I knew how to properly secure my unit Thank You Stephanie!"
"I called and spoke with Ashontise about renting a unit, not only did she give me great information with a positive attitude but she told me about auctions. She was amazing and gave great customer service."
"Came in to downsize my storage unit and ran into an issue with my lock not opening. I had to run back and forth from the unit to the office SEVERAL times. Ashontise was so professional and patient with me and it helped to ease the anxiety a great deal. She was able to get me a smaller unit very easily and made the process extremely comfortable and smooth. She's definitely an ideal employee! Kudos!!"
"Stephanie, Store Manager is the very best. She gave excellent customer service, a very pleasant experience working with her ."Super, Duper SUPERB." Please, she deserves a raise EVERY month.. thanks again Stephanie, " "Hats off to you!!!""
"We come here a lot to store our customer items due to them being military and Stephanie always keep our customers happy. She is an awesome leader for this company, detailed and very organized. We will continue using this location for our customer items."
"Terrible customer service. Current manager has no people skills. Was very rude when i inquired about renting an additional space after being threatened to tow my trailer less than a month after move in."
"Terrible customer service. Rudest manager i have ever encountered. Attempted to tow my trailer less than a month after move in because it was in front of my rental space. Previous clerk assured and reassured me before leaving my previous rental space that the space director in front my door was included with rental. When i attempted to purchase a space to move my trailer into, the manager said she would not rent me a space and that my trailer had to be moved simply because i voiced my frustrations to her. Very unprofessional and very rude lady! I do not recommend this location to anyone. Do not rent. Plus, for the price, at least the camera system should be up to date. Many blind spots and much lost property from the trucks on the premises. Nearly impossible to contact corporate as well. Voice Mail every time i call. Maybe this will get their attention."
"When we came to this location a few days ago, we were treated nicely by the manager. We were very stress out and she put us at ease . She helped us out in more ways than I think she knows. Her name is Stephanie and I would recommend her store to anyone needing storage for long term or short term."
"I came into this location a few weeks ago. Kevin was so helpful and knowledgeable with all their services. He gave me some really good advice as far as what unit I needed to suite my needs. Thanks again Life Storage for having great employees like Kevin!"
"Jatzmin was wonderful she. I called over the phone to ask questions about transferring to a new space. She was very informative and was happy to help me. She answered all my questions via phone. This made the process move very quickly. Thank you so much."
"This storage facility is the one that I would recommend to everyone. The store manager Stephanie was great. If you are looking for a secure place to store your belonging with a friendly knowledgable staff, i would suggest this location. Thank you!"
"I came in at the last minute in an emergency situation. The manager Stephanie was very helpful to me. The process was easy and did not take a lot of time which was good because I was in a hurry. I would recommend this location."
"I don't usually give reviews even when asked but today is the exception. I had the pleasure of meeting Stephanie and I am glad I did. She knows a lot about storing. She helped me to understand what I needed unit wise and also all the products I would need for my stay at her facility. She was patient and helpful. The location was clean and inviting. I would recommend that you visit. Thank you Stephanie!"
"The was clean and I love the unit I was assigned to. It is in a great location and your staff are courteous and always have a smile. I will never forget Stephanie Lee. I will recommend that location to anyone who needs a place to store their merchandise. Thank you all so very much for your for your Custoner Services. God bless you all.
"We visited Life storage last month and we were helped by the manager Stephanie Lee. She was very professional and helped with our reservation. She displayed great customer service. Thank you Stephanie and Life storage."
"I came to the store this past weekend to inquire about a storage unit that I will need in the coming weeks and the manager Stephanie was helpful and very knowledgeable about what I would need to have to have a smooth transition. Customer service was A+."
"Stephanie took care of all my needs in a very professional and friendly manner. During this stressful time she was very patient and understanding. I would recommend this facility to everyone. Thank you!!"
"Anthony was extremely helpful in assisting me and my niece with securing information and a space. There was a mixup at another location and both locations worked together to resolve the issue and come up with a workable solution. It was greatly appreciated, especially since I drove from out-of-state to take care of this matter. Thank you both!!!"
"Stephanie is a great representation of your company. She was patient with me during my indecision of what I needed to do. She told me what size unit I needed and items to protect them. She went so far as to tell how to pack the unit to maximize the space. Thank you for all your help! Great store."
"I had the pleasure of eoworking with Anthony!! Beautiful smile and womderfwo personality. Very helpful and informative if everyone is like him I look forward to using this company. Can u say Raise!!! I felt very at jhom and comfortable eoth him he is awesome!!!!"
"Mrs Lee was a pleasure to talk to. She is very knowledgeable about storage and she helped me in so many ways. My phone was dead when I was in her store so I couldn't do this review but I hope she knows that I did do it. I appreciate all the helpful information that she gave me. You have a good manager in Mrs. Lee."
"Good visit yesterday. Talked to Stephanie and she explained to me everything that I would need when I make my move next month. The storage space she told me I needed was perfect for me. I will see you next month. Thank you"
"I had a great experience here on Saturday. The manager Stephanie was quite knowledgeable about storage. She helped me a lot and offered great advice about how to pack my truck and unit. I would recommend this location."
"I would like to see later storage hours for the working class people. Closing at 5 or 6 is hard when you get off work at 5. It's just frustrating to get inside during the weekday and weekend which closes even earlier."
"I love improvement to online payments. Before, traveling made it difficult to keep my payments on time. Now the moment my funds are available, I can submit my payments---even pay ahead if my travel activity is extended. A big plus is the security and privacy in using my credit card online. I don't have give the number over the phone and risk the clerk saying the numbers out loud. I won't use any other storage facility if Uncle Bob's is in the area where I'm staying."
"I recently moved from Montgomery Alabama to Orlando Florida. Ms. Evelyn in the Montgomery office was extremely helpful, she has such a positive attitude with great spirit. This is a rare find; should be acknowledged. She suceeded in making a stressful situation manageble............."Thank you Ms. Evelyn". "
"The staff on board was very professional, knowledgeable, and provided awesome customer service. Before we went forward with the paperwork, one the employees allowed my wife and myself to view to space for rent. The employee made it certain that the storage space was to our liking before the process continued. "
"I rented 2 units - at two different locations in Montgomery. Evelyn at the East Blvd. location was just a lovely person to work with. Very accommodating and just a very nice person. The woman who manages the South Blvd. location was also very nice to work with. You have excellent employees!"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #325, we offer great property security systems and clean, affordable storage units to rent for the residents of Woodley Park, Hope Hull, Cecil, Mathews, and other neighborhoods in Montgomery, AL. Call us with questions, reserve online, or click here to compare other storage units in Montgomery.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 7:00 am - 9:00 pm
Tuesday: 7:00 am - 9:00 pm
Wednesday: 7:00 am - 9:00 pm
Thursday: 7:00 am - 9:00 pm
Friday: 7:00 am - 9:00 pm
Saturday: 7:00 am - 9:00 pm
Sunday: 7:00 am - 9:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental