Customer Reviews - Life Storage #325, Montgomery
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We at Life Storage want to maintain the best storage facilities in Montgomery, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Montgomery (#325)
4.80 out of 5
based on 24 of our most recent Reviews
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- Martha from Montgomery, AL
4.6 out of 5
"I was given a unit at a reasonable price and at a short time frame"
January 17, 2019
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- Kamalia from Montgomery, AL
5.0 out of 5
"I appreciate the company not giving up on a person when they face a challenge with finaances. Tyou guys will give us many chances . Thank you so much"
October 06, 2018
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- Aisha from Montgomery, AL
5.0 out of 5
"I absolutely love your team members they go above and beyond to make sure I'm always happy"
May 05, 2018
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- Tangela from Montgomery, AL
5.0 out of 5
"All expectations were meet by the ASM at this location. She helped me with everything."
November 29, 2017
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- Charles from Birmingham, AL
5.0 out of 5
"You have all the supplies and space needed to make any storage decisions with a free moving van that makes it so easy."
August 17, 2017
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- Rosa from san Antonio, TX
5.0 out of 5
"met my expectations,
very neat store,
answered all questions and gave good information"
June 02, 2017
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5.0 out of 5
"I can't remember the manager's name or the gentleman who helped me get my paperwork completed but they were both very helpful to me and seemed sincerely concerned about my situation and very happy to help"
December 29, 2016
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- Tenisa from Montgomery, AL
5.0 out of 5
"I REALLY LOVED UNCLE BOBS STORAGE/VERY CLEAN AND THEY WERE EXTREMLY FRIENDLY"
November 23, 2016
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- Brian from Montgomery, AL
5.0 out of 5
"Jessica and Will are both very easy, helpful, and prompt with call backs and do a fantastic job with customer service! Very happy we store our stuff here! Thanks!"
December 14, 2015
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- Johnny from Montgomery, AL
3.7 out of 5
"I would like to see later storage hours for the working class people. Closing at 5 or 6 is hard when you get off work at 5. It's just frustrating to get inside during the weekday and weekend which closes even earlier."
July 31, 2015
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- Sandra from New Orleans, LA
4.7 out of 5
"I love improvement to online payments. Before, traveling made it difficult to keep my payments on time. Now the moment my funds are available, I can submit my payments---even pay ahead if my travel activity is extended. A big plus is the security and privacy in using my credit card online. I don't have give the number over the phone and risk the clerk saying the numbers out loud. I won't use any other storage facility if Uncle Bob's is in the area where I'm staying."
April 04, 2015
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- Brenda from Montgomery, AL
4.8 out of 5
"My expectations were met! And I will recommend Uncle Bob's to others!"
March 27, 2015
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- Jacqueline from Montgomery, AL
4.0 out of 5
"because Uncle Bob [Life Storage] had just what i needed"
November 10, 2014
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- Zandra from Prattville, AL
4.2 out of 5
"I really like the company. I had ants on some of my boxes. But overall it was a good experience. "
August 23, 2014
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- Ricky from Montgomery, AL
5.0 out of 5
"I recently moved from Montgomery Alabama to Orlando Florida. Ms. Evelyn in the Montgomery office was extremely helpful, she has such a positive attitude with great spirit. This is a rare find; should be acknowledged. She suceeded in making a stressful situation manageble............."Thank you Ms. Evelyn". "
August 15, 2014
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- Joshua from Montgomery, AL
5.0 out of 5
"The staff on board was very professional, knowledgeable, and provided awesome customer service. Before we went forward with the paperwork, one the employees allowed my wife and myself to view to space for rent. The employee made it certain that the storage space was to our liking before the process continued. "
February 27, 2014
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5.0 out of 5
"Whenever I call to make a payment by phone, Joy is always pleasant and makes me feel like she is glad to assist me."
February 27, 2014
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- Clorinda from Montgomery, AL
4.9 out of 5
"Hours are very convenient for my needs and the associates always seem available if needed."
February 27, 2014
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5.0 out of 5
"The manager at this location is very polite and professional. ( Joy) She is definetly a great access to your company. She's very helpful and seem to know her job very well."
February 20, 2014
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- Nicole from Montgomery, AL
5.0 out of 5
"My reservation saved me a lot of time and allowed my process to be quick and smooth."
February 05, 2014
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- Candice from Montgomery, AL
4.3 out of 5
"You just did. I wasn't expecting anything out of the ordinary, and the facility met my expectations. "
January 31, 2014
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5.0 out of 5
"Jocye the manager and Celina were always great individuals."
January 24, 2014
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- Lassetta from Montgomery, AL
5.0 out of 5
"Got a space at a lower price than expected and good customer service from Lassetta"
November 17, 2013
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- Constance from Montgomery, AL
5.0 out of 5
"I rented 2 units - at two different locations in Montgomery. Evelyn at the East Blvd. location was just a lovely person to work with. Very accommodating and just a very nice person. The woman who manages the South Blvd. location was also very nice to work with. You have excellent employees!"
October 24, 2013
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