Storage Units near Willow Bend in Huntsville, AL 35803

"All your employees are super friendly! Genuine conversation and always able to help out when I had questions."

"Some questions really. didn’t apply. I was only in the office once when I rented my unit. So I cannot really answer anything about the office. I called a couple of times and the employees were always polite and helpful. If I ever had to rent again it would definitely be with Life Storage."

"They are very helpful in the office and went above and beyond to help me out."

"I appreciated how smooth of a transition it was choosing a larger unit. It was perfect instructions for placement of my shipped containers for easy access to unit and customer service from all in the office was excellent! Thanks"

"I have used this facility many times for temporary storage. Was always a great experience."

"I was particularly impressed with your security checks on our areas, etc..."

"Cherry was extremely helpful both over the phone and in person! You are fortunate to have a person like her working for your company."

"Associates are very attentative and always willing to help with problems I may have. Thanks for all the help."

"The onsite manager went above and beyond his service to assist me. I inform him that I was deploying with the military and he ensure ALL my needs were met before I left in March 2018. During my tour, anytime I call for assistance they are extremely helpful to myself and my family members who are taking care of my personal needs in my absence. Very impressive."

"This storage facility was safe, clean, competitively priced, with an incredibly friendly staff! I had such a great experience using this facility!"

"Had a space the size we needed. Associate informed us a special was going on so we could get next size up at same price."

"The staff are very helpful. I have had NO issues problems or complaints during my time at this facility. "

"Ms. Vaughan and Mr. Miller were very courteous and attentive to my needs. Good experience for me."

"David did a fantastic job awaiting assisting me with renting a storage unit. "

"It was refreshing to patronize a business that valued their customers, you don't see that much anymore."

"When I had to call about anything, everyone was so helpful to answer by questions. I wish that you had a facility closer to where my current home is. "

"They helped me choose a storage unit that would protect all my items."

"Kandy is an awesome customer service associate She is friendly and very helpful"

"Exceptional customer service each time I visit. The units and facilities are always clean. The facility attendant actually comes by when I'm at the storage unit to check to see if we need anything! "

"Everyone was very nice and helpful. Love the storage space. Moved from competitor across the street and this space is much better."

"Everyone I spoke with was super knowledgable and helpful. I was surprised at the convenience and look forward to storing my RV with Uncle Bob's again in the future, for sure!"

"Manager & employees were very easy to work with and helpful and I had agreat experience."

"The facility and nice folks who keep the lights on are just great! "

"really great and personable employees, worked with me to find the exact size and location I needed."

"Every expectatin I had regarding the rental of a unit was exceeded. "

"Above my expectations. Kandi, the store manager, went way above to make sure that I was able to get all my belongings in the right size unit before renting. She did an amazing job. She is a great assett to your company. Need more employees with the concern and compassion she shows. Thank you!!!"

"Friendly associates, couldn't ask for better service & facilities! I would highly recommend this facility to anyone."

"I'm a returning customer, and am quite happy to be renting with you again. Your staff was helpful and professional during my visit."

"I am annoyed by someone stealing my RV power cord from my RV in your storage area. I would like to see better video coverage of the spaces so such acts would be captured on video."

"Uncle Bob, exceeded my requirements in almost all aspects of my storage rental experience."

"Storage unit had some damage at rear...you can see outside....unit had not been used in a while so it needed sweeping out. These are relatively simple, and I will sweep out unit and repair the hole."

"Your employee did his job to the best of his ability and I was completely satisfied."

" You have the space that I needed the girl in the office was more than informative and help with everything and it all happened very quickly and I was able to move in exactly on time "

"I was downsizing units. I have been a customer for 6 years. The manager at this location is superb. She is the reason I stayed with Uncle Bobs [Life Storage] when I needed a smaller unit. Barbara is a true asset to your company. Excellent customer service. Always polite and courteous. Always professional "

"Barbara was very nice and the new person (I don't remember her name) was very nice also. "

"Everytime have come I am met with friendly and helpful employees. "

"Unfortunately I have forgotten her name, but the woman who helped us on the day we moved our stuff into the unit went WAY above and beyond. She was so pleasant and helpful. She even called the Uncle Bob's in Madison to let them know we were on our way back with the rental truck. So glad I chose this place!"

"Very clear on service and payments. Quick to offer help. "

"Great job, have always used this particular property no matter whete we live in Huntsville. Thank you for doing such a great job. The only thing I wish you had was a dumpster that the tenets could use when cleaning out their storage unit. But other than that, love it."

"I was completely satisfied with the facility, the service, and the staff. Great job and a great place for your storage needs! "

"When hiring new personnel I feel they should be fully informed of all aspects of payments made. Did not feel that one such employee was very helpful when I asked for a refund of a payment that was made before the 1st of the month and the unit vacated before the first of the fist of the month."

"If I had one complaint it would be that the electronic gate only worked two days out of the month that I used the unit."

"The plastic lining covering the ceiling insulation in my unit is badly damaged. Some previous repairs are visible but clearly more need to be made. I did not consider this a problem until the roof leaked and damaged an upholstered chair in my unit. The immediate problem was resolved quickly, but I worry about the next leak. The people working at Uncle Bob's are first rate."

"We got a call one day that the lock wasn't secured. We really appreciated being notified about that!"

"My only concern is the security gate has been stuck open for a month and anyone can just drive in. I worry about my boat storage. "

"The associate was very helpful and knowledgeable. He was also so happy that it was contagious to everyone around him. I am very happy with my choice to rent through Uncle Bob's and would highly recommend them. "

"There is always a pile of dirt,gravel,etc that the drainage washes down in front of me unit . Other than that , no problems . "

"I looked around at other storage places, was treated poorly, didn't like the layouts and then found Uncle Bob's to be the best buy around."

"I appreciate your units being close, well maintained, and available 24/7. Thanks, Satisfied Customer"

"My less than exceptional ratings on the last 2 questions are not representative of anything within Uncle Bob's [Life Storage] control but rather represent the locational inconvenience to me. You guys are great. Many thanks!!!"