We at Life Storage want to maintain the best storage facilities in Auburn, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Sheree Strong was very professional and helpful. She did a wonderful job setting up our storage unit. She was able to accommodate our request with zero advance notice. She did a wonderful job. I highly recommend her and her life storage location."
"This is my 3rd time booking with Life Storage, and it was perfect for my temporary storage needs. I know I can always look forward to a clean, well lit facility and responsive, friendly customer service from the phones to Ms. Sheree at the front desk. Always a pleasant experience!"
"After going to 5 different storages in the area,, Store manager at Store 327 Sheree Strong took Great care of me. Customer service was excellent and very informative. As a first time storage rental person I'd Highly recommend this Store. Thanks Sheree! 😁"
"Sheree was very flexible and accommodating to help me secure a storage unit at the best price and went out of her way so I could take advantage of their promotion after an issue trying to book it online. Great communication; highly recommend."
"We were in need of short-term storage, and our experience with Life Storage has been excellent, particularly due to our interactions with Sheree. Her customer service was above and beyond, in that she was very solution-focused in helping us determine the most suitable units for our needs in a timely and friendly manner. Thank you for the outstanding service, Sheree!"
"A huge shout out to Sheree!! She went over and beyond On My moving day! We had torrential rain and the moving company was very late getting to the storage units, but she was so willing to help in any way! thank you kindly!!"
"Great storage facility and very convenient for Auburn students. Sheree has gone above and beyond to ensure that we had an easy move in and move out process. She has been great to work with and very pleasant! Highly recommend!"
"Best storage facility in Auburn, and in general. Sheree was extremely welcoming, accommodating and helpful in securing my sons things, with short notice. We've used a couple other storage places and no other experience even compares to this one --with outstanding service ab=nd facilities that are clean and reliable. Highly recommend and we'll be returning back again next summer between semesters for storage"
"Moving my daughter out on short notice was extremely stressful but it got easier once we found a storage unit for her.
This property is clean and well maintained. The manager of the property, Sheree, was so helpful and went out of her way help us figure out what size unit we needed and made the renting process very clear and easy. Reasonable rates and I definitely would recommend! Thanks again Life Storage!"
"The team at the rental center was very informative and helpful setting up the rental space. She took the time review all the information at the end of the call.
Moving into the storage unit was exactly as I was expecting. Security code worked great and access to the unit was easy."
"This is my second time to use Life Storage on Gatewood Drive and both times I have been very pleased with the service. The facility is well maintained, secure and clean. Sheree was very helpful in helping us locate a smaller unit when our needs changed and the transfer was easy to accomplish. I would recommend them!"
"We called ahead while traveling to Auburn. They made it so easy. We set the reservation and Sheree greeted us when we arrived. She could not have been more helpful, we even upgraded to a larger unit. Great customer service, efficient and personable. We would definitely recommend Life Storage."
"Amanda was very helpful and she was very thorough making sure I had everything I needed to make my transition easiest. She is a caring person, and very easy to talk to! This is the best experience I have ever had with a storage unit business! Will definitely reccommend!"
"This was my first time using a storage unit and I will say Amanda made it very easy for me to rent one! I could tell she truly cared about her customers! She made this experience so much better than I originally thought it was going to be. Recommendation approved!"
"From the first contact online to reserve a unit, my experience at Life Storage #327 was very pleasant and helpful. I spoke with Store manager Sheree on the phone and she was very helpful and eased my concerns regarding storing my items. I was wrong about the size unit I needed when I got there and Sheree explained that it was no problem getting a larger size right then.
All has worked out for me. I am downsizing from a house to a townhome and had lot of anxiety as to what to do with some of the items. Now I have them in storage and have time to make decisions!!
Sheree is a asset to Life Storage and I appreciated her guidance and help!!"
"It was a headache moving to another state, but the staff made finding storage simple and easy. They were very friendly and helpful. I was certainly impressed with how well Sheree answered all of my questions when i call to get information about a unit. Bless her. She never lost her patience with all my questions. Great staff and great location."
"Sheree Strong, from store #327 was super friendly, professional, and a pleasure to work with. My parents needed to update their paperwork for the storage unit that they have had for several years. While reviewing their situation, Sheree saw that they could benefit from changing their rental unit. During a visit from out-of-town, my sisters and I were able to move them from a unit that no longer suited them to one that did.
We are VERY happy with how our particular situation was handled. THANK YOU Sheree!"
"Amanda and Sheree are some of the best in the service industry! They couldnt have been more helpful and answered all my questions with an awesome attitude and a willingness to help. Will definitely use Life Storage again. Highly recommended!!"
"My wife, Shirlene & I are in the process of moving & needed material to help in our packing. Your associate, Amanda Barnett, was a great help in supplying us with the needed materials. Thank you so much. Jerome Stewart"
"I came in just looking to get information on pricing and unit size. Amanda at the desk was super helpful! She let me look at a couple of units and gave me all the information I needed. The units I looked at were super clean and you could tell they care about the property. I will definitely be back once I have my dates set."
"Sheree and Amanda were so professional. They were detailed in their explanations of the way things worked, and their policies. I was going through a tough time and was kind of testy to them, but after their courteous handling of ME, they out my mind at ease. Clean place and we'll-organized. My brother for Kansas City has three storage units there. He said these were much nicer."
"I have rented rented at many facilities over the years and my experience at life storage is the best I've ever seen.The staff greet you immediately with warm smiles and are always there to help assist in event of any concerns.
Sharee has always been ready and available to answer all questions and she is always smiling and very patient when working with all.
Other staff here are warm welcoming as well."
"Excellent, clean, secure facility. Staff is great and so helpful! Weve worked with them though multiple unit rentals and have zero complaints. Be sure to ask for any specials when renting. They have great deals! Will definitely use this facility again if we need a storage space. Highly recommend!!"
"There could not be a nicer staff or more efficient storage company. The premises is very clean and orderly. The staff is extremely friendly and hard working! I trust all of my belongings with Life Storage!"
"We needed storage quick & the management of this facility really came through for us. The space was clean & the property well-maintained. Having access to the moving truck was a big help! The staff were fantastic & easy to work with."
"Pleasant experience this morning in renting a storage unit for use right away. Sheree gave recommendation for size based on storage items and short time needed. We viewed the unit, purchased mattress cover, signed the documents, made payment transaction, and tested gate code and entry in a short amount of time. I did appreciate the service and explanation of use and tips for smooth usage. We hope to have a good experience over the next few weeks of use. Thank you!"
"So far, so good! Sheree (manager) & Amanda took good care of us! Sheree was very professional, courteous & made sure we had a good space plus any extras for purchase =. Amanda checked us in & walked us to the gate to assure our access code worked. Unit is in the perfect location. Hopefully, we continue to have a good rental experience here."
"Went to life storage when I moved my family in the prices were reasonable and the customer service was exceptional. Sheree was kind every step
Of the way and made sure we understood the entire process. I would recommend life storage to friends and family and come back again if needed!"
"Sheree, Mike, and Kaitlyn were EXTREMLEY helpful, friendly, and thorough throughout the entire renting process. Compaored to other storage facilities in the area, they were the only ones willing to really accomodate our unique needs! I look forward to working with them again in the future. Please consider this location for all of your storage needs, the process could not have been easier."
"Kaitlyn was super helpful setting up my storage unit and gave me all the information I needed and set up everything for me so quickly! She made sure I had all my questions answered and was very friendly. Highly recommend Life Storage!"
"I am so grateful for the quality of service. The staff is amazing. I was 30 minutes late bringing in my life storage moving vehicle back and they waived the late fee. Sheree the supervisor is the best I totally recommend life storage if youre looking to move or store. They staff is amazing"
"Kaitlyn at the Gatewood location was amazing! She was super helpful and completed all the paperwork in a timely manner. She also went out of her way to make sure I got the right type of unit while saving me as much money as possible!"
"Oh my!!! I dont know where to begin! This is , hands down, the BEST storage company ever. It was literally a one stop shop for me. I got boxes, tape, the truck, everything I could possibly need for my move. Kaitlyn was the best help to me. If you guys are moving or even just need storage, I HIGHLY recommend them. They are awesome!!"
"Sheree and Kaitlyn were so helpful to me to get our storage unit. I was able to call, reserve, and store in the same day. I will definitely be using this storage facility for any future storage needs!"
"Associate met me outside and escorted me in to quickly and professionally handle the paper work. He even had a lock ready for me to purchase as well. The experience was quick, respectful and enjoyable."
"I was experiencing a financial hardship and discussed my situation with the manager. He reviewed my account with me and kindly explained the late fees and timeline necessary to prevent further collections. The manager was respectful and very courteous and I greatly appreciated his professionalism. "
"Rarely am I even satisfied, but was truly impressed with how helpful Mrs. Tasha was. I cannot say enough good things about how impressed I was. You should find some additional way to reward her for the job she is doing."
"We live in Califirnia so I (mom) was very nervous about doing this over the phone. My husband and sin were able to visit and both are still bragging about the awesome customer service. This survey has been completed by our entire family.
Each timed I called the service was great.
Thank you again "
"Advertising on the Web stated Bob storage offer one month free or one month at half price after you purchase the first month..this was not the case at my location. I feel this is fault advertisement to draw individual in and knowing they need to rent storage.
"Lisa and Uncle Bob's store #327 is so helpful, friendly and professional. I have child that has been renting here at this location for 3 years and I highly recommend it. The courtesy that you receive is just outstanding. "
"The employees were willing to go above and beyond to help us get into the space with hardly any notice. We, thankfully, were able to get the last available unit with them after being tossed to the side by Uhaul when we had a reservation with them since March. These people saved us a lot of trouble. I could not be more thankful. "
"Patricia was awesome, from the time I signed my contract until our last item was moved!!! You guys rock!!! Our son is in college and we needed a safe and clean place to store his things. I was greeted and treated with respect and you all were extremely helpful. I will definitely tell all our son's friends and parents to rent with Uncle Bob's [Life Storage]. Thanks so much for all your help!"
"Manager Lisa was very helpful in setting up reservation and taking my needs and time limits into conservation. She was courteous and informative. She notified me personally when the truck arrived early. "
" Lisa was fantastic. She showed me all the reasons why I should choose Uncle Bob's over the many nearby competitors. She was very knowledgeable, very professional and honest. Everything she explained about the process was 100% accurate. I was very pleased - I thought it would be a real pain; but it wasn't at all. I was so impressed; I referred my father. He shopped around and still choose Uncle Bobs on Gateway in Auburn."
"We used a climate controlled space to store furniture while we were building a house. We were very pleased with our dealings with Uncle Bob's. In fact, we now rent a space at the Uncle Bob's on Pepperell Parkway to store a trailer. Again, we are very pleased with our dealings there."
"I have been there since 2008, and I have always been treated great. My credit card expired, they called me and took it over the phone. When I moved out, they were so helpful, the young lady in the front office was fantastic and so pleaseant. She needs a raise. Best service I have had ANYWHERE. "
"I am answering for my daughter- I am actually the payer- who has had 2 Uncle Bob's rental contracts while attending Auburn University. In both experiences, the service, staff and online screens have been top-flight! As she will graduate in May of 2014 and relocate, there may be storage needs; doubtless we will be calling Uncle Bob's again based on our extremely positive treatment. Thank you for making college living easier!"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #327, we offer great property security systems and clean, affordable storage units to rent for the residents of Red Oak, Bottle, Gold Hill, Beauregard, and other neighborhoods in Auburn, AL. Call us with questions, reserve online, or click here to compare other storage units in Auburn.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 7:00 am - 9:00 pm
Tuesday: 7:00 am - 9:00 pm
Wednesday: 7:00 am - 9:00 pm
Thursday: 7:00 am - 9:00 pm
Friday: 7:00 am - 9:00 pm
Saturday: 7:00 am - 9:00 pm
Sunday: 7:00 am - 9:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental