Storage Units near Red Oak in Auburn, AL 36830
1231 Gatewood Dr. Auburn, AL 36830
- Climate Controlled
- 24/7 Surveillance
- Extended Access Hours
- Rent Now - Instant Access
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Customer Reviews - Life Storage #327, Auburn
We at Life Storage want to maintain the best storage facilities in Auburn, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
"Just would like to say the staff was very friendly. I will definitely be using Life Storage in the future."August 28, 2019
"Thanks for making our storage problem so easy to solve!"August 24, 2019
"Janice was always polite and helpful. She is an asset to the company."July 23, 2018
"No hassle, very clean facility, very professional staff. "March 26, 2018
"Great place. I would use again. The buggies to help load your stuff needs updating and need more of them."October 23, 2017
"Denise was great. We rented from you because of her. "September 26, 2017
"Denise went above and beyond to provide great customer service. We will definitely use Life Storage again and recommend it to others. "August 23, 2017
"The sweet lady that works at the one in Auburn on Gateway was awesome. Very professional and helpful."August 23, 2017
"Associate met me outside and escorted me in to quickly and professionally handle the paper work. He even had a lock ready for me to purchase as well. The experience was quick, respectful and enjoyable."June 27, 2017
"The manager who helped me (I forgot her name) was extremely helpful and went out of her way to assist me during our move. If all your people are as good as she is you have an excellent team."April 24, 2017
"Would have liked a rental discount for the month of April. I will not be using the storage until May. No specials were offered."April 19, 2017
"I was experiencing a financial hardship and discussed my situation with the manager. He reviewed my account with me and kindly explained the late fees and timeline necessary to prevent further collections. The manager was respectful and very courteous and I greatly appreciated his professionalism. "March 27, 2017
"David (I think that was his name) is awesome! So helpful, friendly and knowledgeable!!!!"March 18, 2017
"Overall, I am extremely impressed with the Customer Service. Excellent staff! :)"September 18, 2016
"I love your emails and invoice notices by email, thank you so much!"April 25, 2016
"Great , clean facility! Loved securing my space on line before I even went to the site. Staff very helpful and very professional."February 25, 2016
"All aspects of the move was wonderful. Your facility and staff were above average."November 25, 2015
"Rarely am I even satisfied, but was truly impressed with how helpful Mrs. Tasha was. I cannot say enough good things about how impressed I was. You should find some additional way to reward her for the job she is doing."October 26, 2015
"We live in Califirnia so I (mom) was very nervous about doing this over the phone. My husband and sin were able to visit and both are still bragging about the awesome customer service. This survey has been completed by our entire family. Each timed I called the service was great. Thank you again "September 24, 2015
"All of our needs were met. The gentlemen was great and helpful. We had to wait (not long) because he really was busy but acknowledged us and waited on us as soon as he could. "June 26, 2015
"Willingness to help guide us and consider our needs was well done..."May 27, 2015
"The manager Dennis was so nice and friendly! He seemed very appreciative of having my business. I loved the atmosphere and the people that work there. Just a good group of people!"April 28, 2015
"Advertising on the Web stated Bob storage offer one month free or one month at half price after you purchase the first month..this was not the case at my location. I feel this is fault advertisement to draw individual in and knowing they need to rent storage. "March 27, 2015
"They know who I am and call me by name. Always friendly"March 03, 2015
"Very please with the grounds and the help with associate "February 02, 2015
"I didn't like that I had to buy insurance through y'all, just because my name wasn't on my husband's homeowner's insurance policy."November 24, 2014
"Lisa and Uncle Bob's store #327 is so helpful, friendly and professional. I have child that has been renting here at this location for 3 years and I highly recommend it. The courtesy that you receive is just outstanding. "November 05, 2014
"The employees were willing to go above and beyond to help us get into the space with hardly any notice. We, thankfully, were able to get the last available unit with them after being tossed to the side by Uhaul when we had a reservation with them since March. These people saved us a lot of trouble. I could not be more thankful. "September 25, 2014
"Patricia was awesome, from the time I signed my contract until our last item was moved!!! You guys rock!!! Our son is in college and we needed a safe and clean place to store his things. I was greeted and treated with respect and you all were extremely helpful. I will definitely tell all our son's friends and parents to rent with Uncle Bob's [Life Storage]. Thanks so much for all your help!"July 23, 2014
"Professional staff. Secure and clean facilities. Easy in-and-out system. No complaints--will use again if need arises."July 23, 2014
"Manager Lisa was very helpful in setting up reservation and taking my needs and time limits into conservation. She was courteous and informative. She notified me personally when the truck arrived early. "June 23, 2014
"Knowledgeable and friendly associates, really filled me in onhow things work in Auburn. VERY helpful. ill be back later this cummer and 3 more summers to come! "June 23, 2014
"I had no issues at all between myself and the associate. "May 29, 2014
"Could be a little warmer in the climate controlled areas."February 27, 2014
" Lisa was fantastic. She showed me all the reasons why I should choose Uncle Bob's over the many nearby competitors. She was very knowledgeable, very professional and honest. Everything she explained about the process was 100% accurate. I was very pleased - I thought it would be a real pain; but it wasn't at all. I was so impressed; I referred my father. He shopped around and still choose Uncle Bobs on Gateway in Auburn."February 25, 2014
"We used a climate controlled space to store furniture while we were building a house. We were very pleased with our dealings with Uncle Bob's. In fact, we now rent a space at the Uncle Bob's on Pepperell Parkway to store a trailer. Again, we are very pleased with our dealings there."December 23, 2013
"I have been there since 2008, and I have always been treated great. My credit card expired, they called me and took it over the phone. When I moved out, they were so helpful, the young lady in the front office was fantastic and so pleaseant. She needs a raise. Best service I have had ANYWHERE. "October 23, 2013
"I am answering for my daughter- I am actually the payer- who has had 2 Uncle Bob's rental contracts while attending Auburn University. In both experiences, the service, staff and online screens have been top-flight! As she will graduate in May of 2014 and relocate, there may be storage needs; doubtless we will be calling Uncle Bob's again based on our extremely positive treatment. Thank you for making college living easier!"September 23, 2013
"Summer 2013 has been my 3rd summer storing at Uncle Bob's [Life Storage], each year has been so easy, and the staff has always been so helpful!!!!"September 23, 2013
Features & Info
Rent Now AvailableSave time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Climate Controlled StorageLife Storage in Auburn offers storage units with climate control to help protect your belongings from the effects of extreme temperature.
Drive-up Accessible StorageThis Life Storage has convenient drive-up storage units. Pull right up to the door, and load your storage unit right from your vehicle. So easy!
Extended Access HoursEven when our office is closed, you can access your space! All you need your personal access code at the keypads - no appointment needed.
Surveillance CamerasSurveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fenced & LightedFencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Auburn and Red Oak
Our self storage facility on Gatewood Dr. is located southwest of the Birmingham Hwy, between E University Dr and Professional Pkwy, near AMC Classic Auburn 14 Movie Theatre. Click here for directions to this Life Storage.
At Life Storage Facility #327, we offer great property security systems and clean, affordable storage units to rent for the residents of Red Oak, Bottle, Gold Hill, Beauregard, and other neighborhoods in Auburn, AL. Call us with questions, reserve online, or click here to compare other storage units in Auburn.
- Insurance required
- Storage insurance available (third party)
- $25 admin fee
- Payments due monthly, with a minimum of one month rental
- American Express